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INSTITUTE OF HOSPITALITY NAMES ROBERT RICHARDSON FIH AS The Institute of Hospitality (IoH) is delighted to announce the appointment of Robert Richardson FIH as its new chief executive, effective 19 April 2021. Robert succeeds Peter Ducker FIH at the helm of the international professional body for current and aspiring hospitality leaders and managers. GRADES - INSTITUTE OF HOSPITALITY Everyone working or studying in the hospitality, leisure and tourism industry is welcome to join our network. Starting from Affiliate level, you will progress through different grades of membership in line with your career and professional development. Having the letters AIH, MIH and FIH after your name, is professional recognition of your qualifications, work experience HARD AND SOFT SKILLS The answer is both! Hard skills aren’t usually going to be enough to get you a job on their own, nor are soft skills. The trick to a great resume is displaying a balance of both types of skills. Ultimately, whether you get the job or not is based on a large variety of factors that include, but also may go beyond, your CV.ANDY HEYES MIH
We were very sorry to hear that our Member, and former colleague Andy Heyes MIH passed away. Andy studied Hospitality Management at the University of Derby, and took a Masters at Stenden University in the Netherlands. On returning to the UK he worked for the Institute for a year, during which time he helped develop our student membership. FLOW LEARNING BY MAPAL Provider website. www.flowhospitalitytraining.co.uk. Programmes offered by Flow Learning by Mapal have been endorsed by the Institute of Hospitality since July 2010. “We are absolutely delighted to have our modules re-endorsed by the Institute of Hospitality. This recognition we’ve had since 2010 is important to us as itdemonstrates to our
THREE PRACTICAL WAYS TO ADDRESS GENDER INEQUALITY IN THE On International Women’s Day 2021, we are highlighting research by Dr Maria Gebbels MIH, Dr Wenjie Cai, and Dr Xiongbin Gao, which offers three practical recommendations to fight gender inequalities in the workplace and support female career development in the hospitality industry. According to a 2019 World Tourism Organization report, women account for more than 50% DEMYSTIFYING DIVERSITY IN THE WORKPLACE The session aims to: Raise awareness of Transgender & Nonbinary colleagues and the challenges they face today. Help us understand what our responsibilities are to avoid isolation & discrimination. Give practical guidance on how to embrace Transgender & Nonbinary colleagues to ensure inclusion and they feel part of our hospitalityfamily.
WALK FOR CALM
CALM and Hospitality Action work tirelessly to alleviate the challenges and barriers to people’s wellbeing. Here’s what your fundraising will help them achieve: For Hospitality Action. • £25 pays for an hour of telephone support. Providing a listening ear for those struggling with the impact of COVID-19. • £250 provides an NAVIGATING THE PATH AHEAD This next panel put together by the Institute of Hospitality Sussex Branch is a fantastic line-up of representatives from the Millennial generation (aged between 23-40) across various sectors of the industry here to answer any questions you may have and provide their own unique perspectives on navigating the path ahead for a successful career THE INSTITUTE OF HOSPITALITY IS THE GLOBAL PROFESSIONALCORONAVIRUS The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in hospitality, leisure andtourism.
INSTITUTE OF HOSPITALITY NAMES ROBERT RICHARDSON FIH AS The Institute of Hospitality (IoH) is delighted to announce the appointment of Robert Richardson FIH as its new chief executive, effective 19 April 2021. Robert succeeds Peter Ducker FIH at the helm of the international professional body for current and aspiring hospitality leaders and managers. GRADES - INSTITUTE OF HOSPITALITY Everyone working or studying in the hospitality, leisure and tourism industry is welcome to join our network. Starting from Affiliate level, you will progress through different grades of membership in line with your career and professional development. Having the letters AIH, MIH and FIH after your name, is professional recognition of your qualifications, work experience HARD AND SOFT SKILLS The answer is both! Hard skills aren’t usually going to be enough to get you a job on their own, nor are soft skills. The trick to a great resume is displaying a balance of both types of skills. Ultimately, whether you get the job or not is based on a large variety of factors that include, but also may go beyond, your CV.ANDY HEYES MIH
We were very sorry to hear that our Member, and former colleague Andy Heyes MIH passed away. Andy studied Hospitality Management at the University of Derby, and took a Masters at Stenden University in the Netherlands. On returning to the UK he worked for the Institute for a year, during which time he helped develop our student membership. FLOW LEARNING BY MAPAL Provider website. www.flowhospitalitytraining.co.uk. Programmes offered by Flow Learning by Mapal have been endorsed by the Institute of Hospitality since July 2010. “We are absolutely delighted to have our modules re-endorsed by the Institute of Hospitality. This recognition we’ve had since 2010 is important to us as itdemonstrates to our
THREE PRACTICAL WAYS TO ADDRESS GENDER INEQUALITY IN THE On International Women’s Day 2021, we are highlighting research by Dr Maria Gebbels MIH, Dr Wenjie Cai, and Dr Xiongbin Gao, which offers three practical recommendations to fight gender inequalities in the workplace and support female career development in the hospitality industry. According to a 2019 World Tourism Organization report, women account for more than 50% DEMYSTIFYING DIVERSITY IN THE WORKPLACE The session aims to: Raise awareness of Transgender & Nonbinary colleagues and the challenges they face today. Help us understand what our responsibilities are to avoid isolation & discrimination. Give practical guidance on how to embrace Transgender & Nonbinary colleagues to ensure inclusion and they feel part of our hospitalityfamily.
WALK FOR CALM
CALM and Hospitality Action work tirelessly to alleviate the challenges and barriers to people’s wellbeing. Here’s what your fundraising will help them achieve: For Hospitality Action. • £25 pays for an hour of telephone support. Providing a listening ear for those struggling with the impact of COVID-19. • £250 provides an NAVIGATING THE PATH AHEAD This next panel put together by the Institute of Hospitality Sussex Branch is a fantastic line-up of representatives from the Millennial generation (aged between 23-40) across various sectors of the industry here to answer any questions you may have and provide their own unique perspectives on navigating the path ahead for a successful careerONLINE COURSES
Buy online courses now. If you have any queries about our e-Learning courses, contact: Alistair Sandall FIH, Head of Professional Development. T +44 (0)20 8661 4925. E e.learning@instituteofhospitality.org.ACCREDITATION
Accreditation helps to promote internationally recognised quality standards, assists in the mobility of labour and facilitates global recruitment. It assists providers in the development, enhancement and improvement of their programmes and quality management systems and helps them to achieve: A competitive advantage. Internationalrecognition.
INSTITUTE OF HOSPITALITY ANNUAL GENERAL MEETING 2021 The 15th Annual General Meeting of the Institute of Hospitality will be held on Tuesday 6 July 2021 as a hybrid live/virtual meeting. The live event will take place at Galvin at Windows, London Hilton on Park Lane, 22 Park Lane, London W1K 1BE at 4.00pm. PETER DUCKER FIH TALKS TO PHIL STREET MIH ON HIS Peter Ducker FIH, exiting CEO of the Institute of Hospitality made his Hospitality Meets podcast debut this week. Hospitality Meets, the weekly light-hearted look into the wonderful world of hospitality, has taken off during lockdown. Every week, Phil Street MIH talks to hospitality legends about their stories, and earlier this week, inpart one of two
ENDORSEMENT
Global recognition for professional development training programmes and products. We provide international recognition to employers and training providers for their professional development training programmes and products. Eligible programmes and products may be available on the open market, be bespoke or offered as in-company training. Examples include: innovative learning products EVENTS - INSTITUTE OF HOSPITALITY - PAGE 5 OF 35 The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in the hospitality, leisure andtourism industry.
HOW TO MANAGE WORKPLACE CONFLICT WITH EASE UK employers can anticipate paying at least £500 per employee each year in absenteeism costs due to workplace conflict – HRNews. While the typical legal cost of an employment tribunal claim to an employer is £3000, and £2000 for a claimant – Survey of Tribunal Applications via Acas. As you can see, ensuring you have effective andearly
DEMYSTIFYING DIVERSITY IN THE WORKPLACE The session aims to: Raise awareness of Transgender & Nonbinary colleagues and the challenges they face today. Help us understand what our responsibilities are to avoid isolation & discrimination. Give practical guidance on how to embrace Transgender & Nonbinary colleagues to ensure inclusion and they feel part of our hospitalityfamily.
REVENUE ANALYSIS FOR INCREASING SALES The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in the hospitality, leisure andtourism industry.
FOUR TYPES OF COMMUNICATION STYLES IN THE WORKPLACE 1. Direct Communication Style. A Direct Communication Style is clear, concise, and unfiltered. There is no hidden message and no subtlety. People with a direct communication style prefer clear and actionable information without any “fluff”. They want to THE INSTITUTE OF HOSPITALITY IS THE GLOBAL PROFESSIONALCORONAVIRUS The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in hospitality, leisure andtourism.
ONLINE COURSES
Buy online courses now. If you have any queries about our e-Learning courses, contact: Alistair Sandall FIH, Head of Professional Development. T +44 (0)20 8661 4925. E e.learning@instituteofhospitality.org. HARD AND SOFT SKILLS The answer is both! Hard skills aren’t usually going to be enough to get you a job on their own, nor are soft skills. The trick to a great resume is displaying a balance of both types of skills. Ultimately, whether you get the job or not is based on a large variety of factors that include, but also may go beyond, your CV. INSTITUTE OF HOSPITALITY NAMES ROBERT RICHARDSON FIH AS The Institute of Hospitality (IoH) is delighted to announce the appointment of Robert Richardson FIH as its new chief executive, effective 19 April 2021. Robert succeeds Peter Ducker FIH at the helm of the international professional body for current and aspiring hospitality leaders and managers.ANDY HEYES MIH
We were very sorry to hear that our Member, and former colleague Andy Heyes MIH passed away. Andy studied Hospitality Management at the University of Derby, and took a Masters at Stenden University in the Netherlands. On returning to the UK he worked for the Institute for a year, during which time he helped develop our student membership.WALK FOR CALM
CALM and Hospitality Action work tirelessly to alleviate the challenges and barriers to people’s wellbeing. Here’s what your fundraising will help them achieve: For Hospitality Action. • £25 pays for an hour of telephone support. Providing a listening ear for those struggling with the impact of COVID-19. • £250 provides an HOW TO MANAGE WORKPLACE CONFLICT WITH EASE UK employers can anticipate paying at least £500 per employee each year in absenteeism costs due to workplace conflict – HRNews. While the typical legal cost of an employment tribunal claim to an employer is £3000, and £2000 for a claimant – Survey of Tribunal Applications via Acas. As you can see, ensuring you have effective andearly
SUSSEX BRANCH
Welcome to the Sussex Branch The Institute of Hospitality Sussex Branch supports members in both East and West Sussex and neighbouring counties and seeks to offer a range of events to support your professional development and networking within the Sussex hospitality, leisure and tourism industries. Our friendly and welcoming committee represents all sectors within the industry NAVIGATING THE PATH AHEAD This next panel put together by the Institute of Hospitality Sussex Branch is a fantastic line-up of representatives from the Millennial generation (aged between 23-40) across various sectors of the industry here to answer any questions you may have and provide their own unique perspectives on navigating the path ahead for a successful career COMPARABILITY STATEMENT FOR HCIMA QUALIFICATIONS Comparability Statement for HCIMA Qualifications The Institute of Hospitality holds the archive records for qualifications awarded by the Hotel and Catering International Management Association (HCIMA). THE INSTITUTE OF HOSPITALITY IS THE GLOBAL PROFESSIONALCORONAVIRUS The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in hospitality, leisure andtourism.
ONLINE COURSES
Buy online courses now. If you have any queries about our e-Learning courses, contact: Alistair Sandall FIH, Head of Professional Development. T +44 (0)20 8661 4925. E e.learning@instituteofhospitality.org. HARD AND SOFT SKILLS The answer is both! Hard skills aren’t usually going to be enough to get you a job on their own, nor are soft skills. The trick to a great resume is displaying a balance of both types of skills. Ultimately, whether you get the job or not is based on a large variety of factors that include, but also may go beyond, your CV. INSTITUTE OF HOSPITALITY NAMES ROBERT RICHARDSON FIH AS The Institute of Hospitality (IoH) is delighted to announce the appointment of Robert Richardson FIH as its new chief executive, effective 19 April 2021. Robert succeeds Peter Ducker FIH at the helm of the international professional body for current and aspiring hospitality leaders and managers.ANDY HEYES MIH
We were very sorry to hear that our Member, and former colleague Andy Heyes MIH passed away. Andy studied Hospitality Management at the University of Derby, and took a Masters at Stenden University in the Netherlands. On returning to the UK he worked for the Institute for a year, during which time he helped develop our student membership.WALK FOR CALM
CALM and Hospitality Action work tirelessly to alleviate the challenges and barriers to people’s wellbeing. Here’s what your fundraising will help them achieve: For Hospitality Action. • £25 pays for an hour of telephone support. Providing a listening ear for those struggling with the impact of COVID-19. • £250 provides an HOW TO MANAGE WORKPLACE CONFLICT WITH EASE UK employers can anticipate paying at least £500 per employee each year in absenteeism costs due to workplace conflict – HRNews. While the typical legal cost of an employment tribunal claim to an employer is £3000, and £2000 for a claimant – Survey of Tribunal Applications via Acas. As you can see, ensuring you have effective andearly
SUSSEX BRANCH
Welcome to the Sussex Branch The Institute of Hospitality Sussex Branch supports members in both East and West Sussex and neighbouring counties and seeks to offer a range of events to support your professional development and networking within the Sussex hospitality, leisure and tourism industries. Our friendly and welcoming committee represents all sectors within the industry NAVIGATING THE PATH AHEAD This next panel put together by the Institute of Hospitality Sussex Branch is a fantastic line-up of representatives from the Millennial generation (aged between 23-40) across various sectors of the industry here to answer any questions you may have and provide their own unique perspectives on navigating the path ahead for a successful career COMPARABILITY STATEMENT FOR HCIMA QUALIFICATIONS Comparability Statement for HCIMA Qualifications The Institute of Hospitality holds the archive records for qualifications awarded by the Hotel and Catering International Management Association (HCIMA). LOG IN - INSTITUTE OF HOSPITALITY The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in the hospitality, leisure andtourism industry.
ONLINE COURSES
Buy online courses now. If you have any queries about our e-Learning courses, contact: Alistair Sandall FIH, Head of Professional Development. T +44 (0)20 8661 4925. E e.learning@instituteofhospitality.org.ACCREDITATION
Accreditation helps to promote internationally recognised quality standards, assists in the mobility of labour and facilitates global recruitment. It assists providers in the development, enhancement and improvement of their programmes and quality management systems and helps them to achieve: A competitive advantage. Internationalrecognition.
INSTITUTE OF HOSPITALITY ANNUAL GENERAL MEETING 2021 The 15th Annual General Meeting of the Institute of Hospitality will be held on Tuesday 6 July 2021 as a hybrid live/virtual meeting. The live event will take place at Galvin at Windows, London Hilton on Park Lane, 22 Park Lane, London W1K 1BE at 4.00pm. WHAT YOU NEED TO KNOW ABOUT NATASHA'S LAW On 1 October 2021, when Natasha’s Law comes into effect, the requirements for food labelling on pre-packed for direct sale (PPDS) food will change. This requires businesses to provide a full ingredient list on the packaging of food prepared on the premises for same-day sale. Organisations will have to display clearly the name of THREE RECRUITMENT SPECIALISTS We had some great feedback from our recent interviews with two GMs using the same questions so decided to make it a regular thing! This time, we're shining our spotlight on the recruitment industry with some topical questions during these times when staff shortages are making the news. We start with Phil Street MIH, founder of MomentumHospitality
HOW TO MANAGE WORKPLACE CONFLICT WITH EASE UK employers can anticipate paying at least £500 per employee each year in absenteeism costs due to workplace conflict – HRNews. While the typical legal cost of an employment tribunal claim to an employer is £3000, and £2000 for a claimant – Survey of Tribunal Applications via Acas. As you can see, ensuring you have effective andearly
THE RECOVERY HAS BEGUN…NOW WHAT? The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in the hospitality, leisure andtourism industry.
BOOK OF THE MONTH
Ace Your Resume, Application, and Interview Skills Looking for a job can be overwhelming for anyone, especially a graduate in search of that first paying gig. In this easy-to-follow guide, readers will learn all the steps to finding, applying, and interviewing for a job. In our book of the month for June, step-by-step instructions THREE RECRUITMENT SPECIALISTS In part two of our recruitment specialist spotlight series, we talk to Louise Phelps MIH founder of LJ People. You are a Mentor with our Mentor Me scheme. Why did you decide to get involved? I love any type of mentoring, I think it’s so valuable and after hearing such good things about the scheme THE INSTITUTE OF HOSPITALITY IS THE GLOBAL PROFESSIONALCORONAVIRUS The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in hospitality, leisure andtourism.
INSTITUTE OF HOSPITALITY NAMES ROBERT RICHARDSON FIH AS The Institute of Hospitality (IoH) is delighted to announce the appointment of Robert Richardson FIH as its new chief executive, effective 19 April 2021. Robert succeeds Peter Ducker FIH at the helm of the international professional body for current and aspiring hospitality leaders and managers. HARD AND SOFT SKILLS The answer is both! Hard skills aren’t usually going to be enough to get you a job on their own, nor are soft skills. The trick to a great resume is displaying a balance of both types of skills. Ultimately, whether you get the job or not is based on a large variety of factors that include, but also may go beyond, your CV. HOW TO MANAGE WORKPLACE CONFLICT WITH EASE UK employers can anticipate paying at least £500 per employee each year in absenteeism costs due to workplace conflict – HRNews. While the typical legal cost of an employment tribunal claim to an employer is £3000, and £2000 for a claimant – Survey of Tribunal Applications via Acas. As you can see, ensuring you have effective andearly
WALK FOR CALM
CALM and Hospitality Action work tirelessly to alleviate the challenges and barriers to people’s wellbeing. Here’s what your fundraising will help them achieve: For Hospitality Action. • £25 pays for an hour of telephone support. Providing a listening ear for those struggling with the impact of COVID-19. • £250 provides anANDY HEYES MIH
We were very sorry to hear that our Member, and former colleague Andy Heyes MIH passed away. Andy studied Hospitality Management at the University of Derby, and took a Masters at Stenden University in the Netherlands. On returning to the UK he worked for the Institute for a year, during which time he helped develop our student membership. VIRTUAL REALITY GETS REAL FOR HOSPITALITY Virtual Reality gets real for hospitality. As more hospitality operators take Virtual Reality seriously, they are discovering that its benefits and applications are far-reaching. Elly Earls reports. “I’ve seen four years of news articles that have said this is the year of VR; it’s become a bit of a joke in the industry,” says DanPage
SERVICE EXCELLENCE AT BUCKINGHAM PALACE Edward Griffiths joined the Royal Household in 2001 as Deputy Master, and is responsible for all Hospitality and Internal Operations, within the Occupied Palaces (Buckingham Palace, Windsor Castle, Palace of Holyroodhouse and St James’s Palace) and the private houses at Balmoral and Sandringham. Edward will discuss: Book your attendance atSUSSEX BRANCH
Welcome to the Sussex Branch The Institute of Hospitality Sussex Branch supports members in both East and West Sussex and neighbouring counties and seeks to offer a range of events to support your professional development and networking within the Sussex hospitality, leisure and tourism industries. Our friendly and welcoming committee represents all sectors within the industry COMPARABILITY STATEMENT FOR HCIMA QUALIFICATIONS Comparability Statement for HCIMA Qualifications The Institute of Hospitality holds the archive records for qualifications awarded by the Hotel and Catering International Management Association (HCIMA). THE INSTITUTE OF HOSPITALITY IS THE GLOBAL PROFESSIONALCORONAVIRUS The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in hospitality, leisure andtourism.
INSTITUTE OF HOSPITALITY NAMES ROBERT RICHARDSON FIH AS The Institute of Hospitality (IoH) is delighted to announce the appointment of Robert Richardson FIH as its new chief executive, effective 19 April 2021. Robert succeeds Peter Ducker FIH at the helm of the international professional body for current and aspiring hospitality leaders and managers. HARD AND SOFT SKILLS The answer is both! Hard skills aren’t usually going to be enough to get you a job on their own, nor are soft skills. The trick to a great resume is displaying a balance of both types of skills. Ultimately, whether you get the job or not is based on a large variety of factors that include, but also may go beyond, your CV. HOW TO MANAGE WORKPLACE CONFLICT WITH EASE UK employers can anticipate paying at least £500 per employee each year in absenteeism costs due to workplace conflict – HRNews. While the typical legal cost of an employment tribunal claim to an employer is £3000, and £2000 for a claimant – Survey of Tribunal Applications via Acas. As you can see, ensuring you have effective andearly
WALK FOR CALM
CALM and Hospitality Action work tirelessly to alleviate the challenges and barriers to people’s wellbeing. Here’s what your fundraising will help them achieve: For Hospitality Action. • £25 pays for an hour of telephone support. Providing a listening ear for those struggling with the impact of COVID-19. • £250 provides anANDY HEYES MIH
We were very sorry to hear that our Member, and former colleague Andy Heyes MIH passed away. Andy studied Hospitality Management at the University of Derby, and took a Masters at Stenden University in the Netherlands. On returning to the UK he worked for the Institute for a year, during which time he helped develop our student membership. VIRTUAL REALITY GETS REAL FOR HOSPITALITY Virtual Reality gets real for hospitality. As more hospitality operators take Virtual Reality seriously, they are discovering that its benefits and applications are far-reaching. Elly Earls reports. “I’ve seen four years of news articles that have said this is the year of VR; it’s become a bit of a joke in the industry,” says DanPage
SERVICE EXCELLENCE AT BUCKINGHAM PALACE Edward Griffiths joined the Royal Household in 2001 as Deputy Master, and is responsible for all Hospitality and Internal Operations, within the Occupied Palaces (Buckingham Palace, Windsor Castle, Palace of Holyroodhouse and St James’s Palace) and the private houses at Balmoral and Sandringham. Edward will discuss: Book your attendance atSUSSEX BRANCH
Welcome to the Sussex Branch The Institute of Hospitality Sussex Branch supports members in both East and West Sussex and neighbouring counties and seeks to offer a range of events to support your professional development and networking within the Sussex hospitality, leisure and tourism industries. Our friendly and welcoming committee represents all sectors within the industry COMPARABILITY STATEMENT FOR HCIMA QUALIFICATIONS Comparability Statement for HCIMA Qualifications The Institute of Hospitality holds the archive records for qualifications awarded by the Hotel and Catering International Management Association (HCIMA). LOG IN - INSTITUTE OF HOSPITALITY The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in the hospitality, leisure andtourism industry.
ONLINE COURSES
Buy online courses now. If you have any queries about our e-Learning courses, contact: Alistair Sandall FIH, Head of Professional Development. T +44 (0)20 8661 4925. E e.learning@instituteofhospitality.org. WHO WE ARE - INSTITUTE OF HOSPITALITY The Institute of Hospitality (IoH) is the world’s leading professional body for hospitality professionals. Our purpose is to promote professionalism through lifelong learning. We inspire hospitality professionals to perform at their very best and get the recognition they deserve. WHAT YOU NEED TO KNOW ABOUT NATASHA'S LAW On 1 October 2021, when Natasha’s Law comes into effect, the requirements for food labelling on pre-packed for direct sale (PPDS) food will change. This requires businesses to provide a full ingredient list on the packaging of food prepared on the premises for same-day sale. Organisations will have to display clearly the name of HARD AND SOFT SKILLS Planday explains why hard and soft skills matter in the hospitality job market and how to show off your strengths in each area. Job seeking is all about making a great first impression. Your CV often provides the first impression a hiring manager will have of you and it’s important that you highlight the skills that will help you stand out from the competition. INSTITUTE OF HOSPITALITY ANNUAL GENERAL MEETING 2021 The 15th Annual General Meeting of the Institute of Hospitality will be held on Tuesday 6 July 2021 as a hybrid live/virtual meeting. The live event will take place at Galvin at Windows, London Hilton on Park Lane, 22 Park Lane, London W1K 1BE at 4.00pm.BOOK OF THE MONTH
Ace Your Resume, Application, and Interview Skills Looking for a job can be overwhelming for anyone, especially a graduate in search of that first paying gig. In this easy-to-follow guide, readers will learn all the steps to finding, applying, and interviewing for a job. In our book of the month for June, step-by-step instructions THREE RECRUITMENT SPECIALISTS In part two of our recruitment specialist spotlight series, we talk to Louise Phelps MIH founder of LJ People. You are a Mentor with our Mentor Me scheme. Why did you decide to get involved? I love any type of mentoring, I think it’s so valuable and after hearing such good things about the scheme THREE RECRUITMENT SPECIALISTS In the last (but most certainly not least) of our recruitment specialist spotlight series, we talk to Paul Gilley FIH, Managing Director and founder of PJ Search. We were delighted to hear that the London Hospitality Festival you put on with your son James is back on this September! Tell us more! THE RECOVERY HAS BEGUN…NOW WHAT? The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in the hospitality, leisure andtourism industry.
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2021-06-07T09:39:54+01:00 WHAT YOU NEED TO KNOW ABOUT NATASHA’S LAWSonja Cresswell
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2021-06-03T08:38:24+01:00 SIMPLE BUT SAVVY STEPS TO NAVIGATE COMPLEX CATEGORIES AND REACH THERIGHT RANGE
Sonja Cresswell
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2021-05-28T15:03:39+01:00 BECOME A GUARDIANS OF GRUB CHAMPION!Sonja Cresswell
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INSTITUTE OF HOSPITALITY MENTEES’ MEETING 4 AUGUST, 2021, 2:00 PM - 4 AUGUST, 2021, 2:00 PM CAN REVENGE SPENDING HELP HOSPITALITY EXECUTIVES BOUNCE BACK? 8 JUNE, 2021, 3:00 PM - 8 JUNE, 2021, 4:00 PM IOH MIDLANDS WELCOMES BACK KATE NICHOLLS OBE FIH 8 JUNE, 2021, 4:30 PM - 8 JUNE, 2021, 5:30 PM LESSONS FROM THE EXPERTS 9 JUNE, 2021 - 9 JUNE, 2021__Full Calendar
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Hospitality has made its long awaited comeback! We’re here to help launch your career in an industry with endless… twitter.com/i/web/status/1…15 hours ago
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Hospitality is the nation's best first job - so many young people have missed on training, work experience and hosp… twitter.com/i/web/status/1…2 days ago
MANAGEMENT STANDARDS The Institute’s Management Standards provide a valuable reference tool and checklist to enable individuals and organisations to achieve success and professionalism in their hospitality management career. The Management Standards are essential for:INDIVIDUALS
To help build a professional career in hospitatily management.EMPLOYERS
Identify the roles and responsibilities required in their business.HR PROFESSIONALS
Aid recruitment, training, retention, career planning and progression.MANAGERS & LEADERS
Determine their continuing professional development. “Career progression is not only essential for the good health of every organisation but also a key reason why people choose a career path in the first place. Our new Management Standards clearly define routes into and upwards in the many different areas of our greatindustry…”
ROBERT RICHARDSON FIHChief Executive
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