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MEET THE TEAM
Chief Operating Officer. Tori Drew. Chief Operating Officer. @toridrew. tori@bif.is. Tori is Chief Operating Officer, overseeing BIF’s day-to-day operations as well as finance, staffing, project management, and technology. She has over 10 years experience scaling the organization, which has more than tripled its size during her timeat BIF.
TEACHERS DESIGN FOR EDUCATION To help teachers learn and use design thinking to identify and define challenges in their classrooms, schools, and districts, and supply them with tangible tools and steps for generating ideas and testing solutions. TD4Ed began with the research from an earlier BIF project, Feedback for Teachers, commissioned by the Bill & Melinda GatesFoundation.
EDUCATORS – BUSINESS INNOVATION FACTORY Higher education has a business model problem. The business model for U.S. colleges and universities — how they create, deliver, and capture value — hasn’t changed since Harvard, our country’s first college, was founded in 1636. KAPLAN – BUSINESS INNOVATION FACTORY Saul Kaplan. Saul Kaplan is the founder and Chief Catalyst of the Business Innovation Factory and author of The Business Model Innovation Factory: How to Stay Relevant when the World Is Changing. Kaplan started BIF in 2005 with a mission to enable business model innovation. BIF makes transformational change safer and easier tomanage for
THE POWER OF NARRATIVE Approach. On February 5th and 6th, 2015, 30 thought leaders on the topic of narrative methods in healthcare, from the US and abroad, joined us for a Participatory Design Workshop to share best practices, define the value proposition of narrative methods, and co-create the content and format for a healthcare narrative “playbook.” ANGELA BLANCHARD: BEING HOLISTIC IN A SILOED WORLD Angela Blanchard is the President and CEO of BakerRipley in Houston, the largest community development organization in Texas, impacting over 500,000 people a year. BUSINESS INNOVATION FACTORY On Wednesday, June 24, 2020 Michael Hawley passed away from colon cancer. We are grateful that he joined us on the BIF2019: Wellbeing stage. Michael shared his personal story of science, the miracle of birth, and the miracle of medicine. WHAT WE DO – BUSINESS INNOVATION FACTORY BIF Designs, Prototypes, and Tests New Business Models for Social Impact. Our work is a mashup of human-centered design, rapid prototyping, storytelling and engagement in service of social impact. We offer Strategy, Design, and Capacity Building services. WHO WE ARE – BUSINESS INNOVATION FACTORY The Business Innovation Factory (BIF) is a not for profit 501 (c) (3) organization founded by Saul Kaplan in 2005. With the mission to enable business model transformation by making it safer and easier to manage, BIF works in areas of high impact, healthcare, education, and public services. We take a human-centered approach – to understand CONTACT US – BUSINESS INNOVATION FACTORY Contact Us. We always love meeting new people. let's connect. Questions? Contact us: We’re here to help. Reach us: Phone: 401-270-7906 | Email: hello@bif.is.MEET THE TEAM
Chief Operating Officer. Tori Drew. Chief Operating Officer. @toridrew. tori@bif.is. Tori is Chief Operating Officer, overseeing BIF’s day-to-day operations as well as finance, staffing, project management, and technology. She has over 10 years experience scaling the organization, which has more than tripled its size during her timeat BIF.
TEACHERS DESIGN FOR EDUCATION To help teachers learn and use design thinking to identify and define challenges in their classrooms, schools, and districts, and supply them with tangible tools and steps for generating ideas and testing solutions. TD4Ed began with the research from an earlier BIF project, Feedback for Teachers, commissioned by the Bill & Melinda GatesFoundation.
EDUCATORS – BUSINESS INNOVATION FACTORY Higher education has a business model problem. The business model for U.S. colleges and universities — how they create, deliver, and capture value — hasn’t changed since Harvard, our country’s first college, was founded in 1636. KAPLAN – BUSINESS INNOVATION FACTORY Saul Kaplan. Saul Kaplan is the founder and Chief Catalyst of the Business Innovation Factory and author of The Business Model Innovation Factory: How to Stay Relevant when the World Is Changing. Kaplan started BIF in 2005 with a mission to enable business model innovation. BIF makes transformational change safer and easier tomanage for
THE POWER OF NARRATIVE Approach. On February 5th and 6th, 2015, 30 thought leaders on the topic of narrative methods in healthcare, from the US and abroad, joined us for a Participatory Design Workshop to share best practices, define the value proposition of narrative methods, and co-create the content and format for a healthcare narrative “playbook.” ANGELA BLANCHARD: BEING HOLISTIC IN A SILOED WORLD Angela Blanchard is the President and CEO of BakerRipley in Houston, the largest community development organization in Texas, impacting over 500,000 people a year. WHO WE ARE – BUSINESS INNOVATION FACTORY The Business Innovation Factory (BIF) is a not for profit 501 (c) (3) organization founded by Saul Kaplan in 2005. With the mission to enable business model transformation by making it safer and easier to manage, BIF works in areas of high impact, healthcare, education, and public services. We take a human-centered approach – to understand POST – BUSINESS INNOVATION FACTORY 2021 BIF. All Rights Reserved. The Business Innovation Factory is a 501 (c)(3) non-profit recognized by the IRS. Tax ID Number: 52-2446909 OUR METHODOLOGY AND PLAYBOOK A Playbook to Guide You there. BIF developed the Design Methodology Playbook to put all of our learnings together in a guide that will take you through the same process we use in our work. The Playbook is a detailed action plan that takes you through each of the 22 methodological steps within the four phases of BIF’s Methodology. BIF2019: WELLBEING VIDEOS Darden Smith & Mary Judd: Take Great Care, Make Great Care. Darden Smith and Mary Judd beautifully alchemize words about wellbeing from the #BIF2019 community into song and share it with us on the summit stage, then provide insight into why storytelling in the form of songwriting has been immensely impactful in the veteran community.Video.
EDUCATORS – BUSINESS INNOVATION FACTORY Higher education has a business model problem. The business model for U.S. colleges and universities — how they create, deliver, and capture value — hasn’t changed since Harvard, our country’s first college, was founded in 1636.STORYTELLING
A picture is worth a thousand words. Alex Tsiaras takes us into the world of digital storytelling, revealing how digital imagery makes health science understandable andATTENDEE LIST
Fernanda Antonioli. IBM Services. Anthropologist – Innovation Program Director. LinkedIn. Gaurie Rodman. Direct Supply Aptura. Director of Strategic PlanningSTORYTELLERS
Dr. Ami Bhatt is the Director of the Adult Congenital Heart Disease Program at Mass General Hospital and a national thought leader in the adoption of telemedicine and mobile health technologies to enable community health for both caregivers and patients. Ami believes that personalized care can be delivered to individuals in the community and that concierge medicine is possible for everyone. TONY HSIEH – BUSINESS INNOVATION FACTORY Tony Hsieh and his retail giant Zappos have been dominating the customer service market for years. Now he’s taken his innovation expertise to a different place, the community. Since Zappos headquarters moved to Las Vegas, Hsieh has helped revitalize the community he calls home. From ROI (return on investment) to ROC (return on community EMILY LEVY: TRANSFORMING THE PATIENT EXPERIENCE THROUGH About this video. As the CEO and Co-Founder of Mighty Well, Levy and her team are working to transform the patient and caregiver experience, helping them to maintain their dignity and confidence through innovative products and a digitally-driven community.A recent Babson College graduate, Emily formed the company out of her own experience as a patient battling Lyme disease. BUSINESS INNOVATION FACTORY On Wednesday, June 24, 2020 Michael Hawley passed away from colon cancer. We are grateful that he joined us on the BIF2019: Wellbeing stage. Michael shared his personal story of science, the miracle of birth, and the miracle of medicine. POST – BUSINESS INNOVATION FACTORY 2021 BIF. All Rights Reserved. The Business Innovation Factory is a 501 (c)(3) non-profit recognized by the IRS. Tax ID Number: 52-2446909 CONTACT US – BUSINESS INNOVATION FACTORY Contact Us. We always love meeting new people. let's connect. Questions? Contact us: We’re here to help. Reach us: Phone: 401-270-7906 | Email: hello@bif.is.MEET THE TEAM
Chief Operating Officer. Tori Drew. Chief Operating Officer. @toridrew. tori@bif.is. Tori is Chief Operating Officer, overseeing BIF’s day-to-day operations as well as finance, staffing, project management, and technology. She has over 10 years experience scaling the organization, which has more than tripled its size during her timeat BIF.
THE POWER OF NARRATIVE Approach. On February 5th and 6th, 2015, 30 thought leaders on the topic of narrative methods in healthcare, from the US and abroad, joined us for a Participatory Design Workshop to share best practices, define the value proposition of narrative methods, and co-create the content and format for a healthcare narrative “playbook.” EDUCATORS – BUSINESS INNOVATION FACTORY Higher education has a business model problem. The business model for U.S. colleges and universities — how they create, deliver, and capture value — hasn’t changed since Harvard, our country’s first college, was founded in 1636. KAPLAN – BUSINESS INNOVATION FACTORY Saul Kaplan. Saul Kaplan is the founder and Chief Catalyst of the Business Innovation Factory and author of The Business Model Innovation Factory: How to Stay Relevant when the World Is Changing. Kaplan started BIF in 2005 with a mission to enable business model innovation. BIF makes transformational change safer and easier tomanage for
TEACHERS DESIGN FOR EDUCATION To help teachers learn and use design thinking to identify and define challenges in their classrooms, schools, and districts, and supply them with tangible tools and steps for generating ideas and testing solutions. TD4Ed began with the research from an earlier BIF project, Feedback for Teachers, commissioned by the Bill & Melinda GatesFoundation.
TONY HSIEH – BUSINESS INNOVATION FACTORY Tony Hsieh and his retail giant Zappos have been dominating the customer service market for years. Now he’s taken his innovation expertise to a different place, the community. Since Zappos headquarters moved to Las Vegas, Hsieh has helped revitalize the community he calls home. From ROI (return on investment) to ROC (return on community ENTREPRENEURS OF ALL KINDS ELEMENTS OF THE NEW … Factory (BIF), is a platform that puts the voice and experience of real world entrepreneurs at the center of an ongoing effort to design, develop and test new education BUSINESS INNOVATION FACTORY On Wednesday, June 24, 2020 Michael Hawley passed away from colon cancer. We are grateful that he joined us on the BIF2019: Wellbeing stage. Michael shared his personal story of science, the miracle of birth, and the miracle of medicine. POST – BUSINESS INNOVATION FACTORY 2021 BIF. All Rights Reserved. The Business Innovation Factory is a 501 (c)(3) non-profit recognized by the IRS. Tax ID Number: 52-2446909 CONTACT US – BUSINESS INNOVATION FACTORY Contact Us. We always love meeting new people. let's connect. Questions? Contact us: We’re here to help. Reach us: Phone: 401-270-7906 | Email: hello@bif.is.MEET THE TEAM
Chief Operating Officer. Tori Drew. Chief Operating Officer. @toridrew. tori@bif.is. Tori is Chief Operating Officer, overseeing BIF’s day-to-day operations as well as finance, staffing, project management, and technology. She has over 10 years experience scaling the organization, which has more than tripled its size during her timeat BIF.
THE POWER OF NARRATIVE Approach. On February 5th and 6th, 2015, 30 thought leaders on the topic of narrative methods in healthcare, from the US and abroad, joined us for a Participatory Design Workshop to share best practices, define the value proposition of narrative methods, and co-create the content and format for a healthcare narrative “playbook.” EDUCATORS – BUSINESS INNOVATION FACTORY Higher education has a business model problem. The business model for U.S. colleges and universities — how they create, deliver, and capture value — hasn’t changed since Harvard, our country’s first college, was founded in 1636. KAPLAN – BUSINESS INNOVATION FACTORY Saul Kaplan. Saul Kaplan is the founder and Chief Catalyst of the Business Innovation Factory and author of The Business Model Innovation Factory: How to Stay Relevant when the World Is Changing. Kaplan started BIF in 2005 with a mission to enable business model innovation. BIF makes transformational change safer and easier tomanage for
TEACHERS DESIGN FOR EDUCATION To help teachers learn and use design thinking to identify and define challenges in their classrooms, schools, and districts, and supply them with tangible tools and steps for generating ideas and testing solutions. TD4Ed began with the research from an earlier BIF project, Feedback for Teachers, commissioned by the Bill & Melinda GatesFoundation.
TONY HSIEH – BUSINESS INNOVATION FACTORY Tony Hsieh and his retail giant Zappos have been dominating the customer service market for years. Now he’s taken his innovation expertise to a different place, the community. Since Zappos headquarters moved to Las Vegas, Hsieh has helped revitalize the community he calls home. From ROI (return on investment) to ROC (return on community ENTREPRENEURS OF ALL KINDS ELEMENTS OF THE NEW … Factory (BIF), is a platform that puts the voice and experience of real world entrepreneurs at the center of an ongoing effort to design, develop and test new education WHO WE ARE – BUSINESS INNOVATION FACTORY The Business Innovation Factory (BIF) is a not for profit 501 (c) (3) organization founded by Saul Kaplan in 2005. With the mission to enable business model transformation by making it safer and easier to manage, BIF works in areas of high impact, healthcare, education, and public services. We take a human-centered approach – to understandMEET THE TEAM
Courtney Lester Business Model Designer & LunaYou Wellbeing Coach. courtney@bif.is. Courtney is a Business Model Designer, and the Wellbeing Coach for BIF’s Maternal Wellbeing project LunaYou.With a primary focus on the LunaYou program and the women it serves, Courtney will also be considering implications for scale and commercialization. CASE STUDY – BUSINESS INNOVATION FACTORY Students Design For Education (SD4E) is a groundbreaking initiative to create a school designed by high school students. SD4E is driven by a team of students hungry for transformation, supported by community members and educators passionate about student success, and powered by BIF’s extensive experience in human-centered design. Case Study. OUR METHODOLOGY AND PLAYBOOK A Playbook to Guide You there. BIF developed the Design Methodology Playbook to put all of our learnings together in a guide that will take you through the same process we use in our work. The Playbook is a detailed action plan that takes you through each of the 22 methodological steps within the four phases of BIF’s Methodology. BIF2019: WELLBEING VIDEOS Darden Smith & Mary Judd: Take Great Care, Make Great Care. Darden Smith and Mary Judd beautifully alchemize words about wellbeing from the #BIF2019 community into song and share it with us on the summit stage, then provide insight into why storytelling in the form of songwriting has been immensely impactful in the veteran community.Video.
ANGELA BLANCHARD: BEING HOLISTIC IN A SILOED WORLD “Everything grows from the ground up,” said Angela Blanchard, President and CEO of BakerRipley, in a recent Business Model Sandbox Podcast with our Chief Catalyst, Saul Kaplan. As one of the largest community development corporations in Houston and the US, BakerRipley employs a human-centered approach to community transformation that today serves over half a million people.ATTENDEE LIST
Fernanda Antonioli. IBM Services. Anthropologist – Innovation Program Director. LinkedIn. Gaurie Rodman. Direct Supply Aptura. Director of Strategic PlanningSTORYTELLERS
Dr. Ami Bhatt is the Director of the Adult Congenital Heart Disease Program at Mass General Hospital and a national thought leader in the adoption of telemedicine and mobile health technologies to enable community health for both caregivers and patients. Ami believes that personalized care can be delivered to individuals in the community and that concierge medicine is possible for everyone. TONY HSIEH – BUSINESS INNOVATION FACTORY Tony Hsieh and his retail giant Zappos have been dominating the customer service market for years. Now he’s taken his innovation expertise to a different place, the community. Since Zappos headquarters moved to Las Vegas, Hsieh has helped revitalize the community he calls home. From ROI (return on investment) to ROC (return on community IMPROVING THE MEDICAL HOME EXPERIENCE 06 PROJECT GOALS This project was guided by the following goals: • Devlop a common understanding of the key capabilities that MyChildren’s possesses and how they are organized to deliver care • Leverage our foundational research (and the human factors of health and wellness outlined in the Elements of Wellness) to identify experience gaps between what patients BUSINESS INNOVATION FACTORY On Wednesday, June 24, 2020 Michael Hawley passed away from colon cancer. We are grateful that he joined us on the BIF2019: Wellbeing stage. Michael shared his personal story of science, the miracle of birth, and the miracle of medicine. WHAT WE DO – BUSINESS INNOVATION FACTORY BIF Designs, Prototypes, and Tests New Business Models for Social Impact. Our work is a mashup of human-centered design, rapid prototyping, storytelling and engagement in service of social impact. We offer Strategy, Design, and Capacity Building services. WHO WE ARE – BUSINESS INNOVATION FACTORY The Business Innovation Factory (BIF) is a not for profit 501 (c) (3) organization founded by Saul Kaplan in 2005. With the mission to enable business model transformation by making it safer and easier to manage, BIF works in areas of high impact, healthcare, education, and public services. We take a human-centered approach – to understand CONTACT US – BUSINESS INNOVATION FACTORY Contact Us. We always love meeting new people. let's connect. Questions? Contact us: We’re here to help. Reach us: Phone: 401-270-7906 | Email: hello@bif.is.MEET THE TEAM
Chief Operating Officer. Tori Drew. Chief Operating Officer. @toridrew. tori@bif.is. Tori is Chief Operating Officer, overseeing BIF’s day-to-day operations as well as finance, staffing, project management, and technology. She has over 10 years experience scaling the organization, which has more than tripled its size during her timeat BIF.
OUR METHODOLOGY AND PLAYBOOK A Playbook to Guide You there. BIF developed the Design Methodology Playbook to put all of our learnings together in a guide that will take you through the same process we use in our work. The Playbook is a detailed action plan that takes you through each of the 22 methodological steps within the four phases of BIF’s Methodology. EDUCATORS – BUSINESS INNOVATION FACTORY The Minds that Move Us initiative challenges communities to design innovative education and training models that create social equity and economic mobility, driven by the market demands of business and industry as well as the needs of youth and adult learners. THE POWER OF NARRATIVE Approach. On February 5th and 6th, 2015, 30 thought leaders on the topic of narrative methods in healthcare, from the US and abroad, joined us for a Participatory Design Workshop to share best practices, define the value proposition of narrative methods, and co-create the content and format for a healthcare narrative “playbook.” TONY HSIEH – BUSINESS INNOVATION FACTORY Tony Hsieh and his retail giant Zappos have been dominating the customer service market for years. Now he’s taken his innovation expertise to a different place, the community. Since Zappos headquarters moved to Las Vegas, Hsieh has helped revitalize the community he calls home. From ROI (return on investment) to ROC (return on community TEACHERS DESIGN FOR EDUCATION To help teachers learn and use design thinking to identify and define challenges in their classrooms, schools, and districts, and supply them with tangible tools and steps for generating ideas and testing solutions. TD4Ed began with the research from an earlier BIF project, Feedback for Teachers, commissioned by the Bill & Melinda GatesFoundation.
BUSINESS INNOVATION FACTORY On Wednesday, June 24, 2020 Michael Hawley passed away from colon cancer. We are grateful that he joined us on the BIF2019: Wellbeing stage. Michael shared his personal story of science, the miracle of birth, and the miracle of medicine. WHAT WE DO – BUSINESS INNOVATION FACTORY BIF Designs, Prototypes, and Tests New Business Models for Social Impact. Our work is a mashup of human-centered design, rapid prototyping, storytelling and engagement in service of social impact. We offer Strategy, Design, and Capacity Building services. WHO WE ARE – BUSINESS INNOVATION FACTORY The Business Innovation Factory (BIF) is a not for profit 501 (c) (3) organization founded by Saul Kaplan in 2005. With the mission to enable business model transformation by making it safer and easier to manage, BIF works in areas of high impact, healthcare, education, and public services. We take a human-centered approach – to understand CONTACT US – BUSINESS INNOVATION FACTORY Contact Us. We always love meeting new people. let's connect. Questions? Contact us: We’re here to help. Reach us: Phone: 401-270-7906 | Email: hello@bif.is.MEET THE TEAM
Chief Operating Officer. Tori Drew. Chief Operating Officer. @toridrew. tori@bif.is. Tori is Chief Operating Officer, overseeing BIF’s day-to-day operations as well as finance, staffing, project management, and technology. She has over 10 years experience scaling the organization, which has more than tripled its size during her timeat BIF.
OUR METHODOLOGY AND PLAYBOOK A Playbook to Guide You there. BIF developed the Design Methodology Playbook to put all of our learnings together in a guide that will take you through the same process we use in our work. The Playbook is a detailed action plan that takes you through each of the 22 methodological steps within the four phases of BIF’s Methodology. EDUCATORS – BUSINESS INNOVATION FACTORY The Minds that Move Us initiative challenges communities to design innovative education and training models that create social equity and economic mobility, driven by the market demands of business and industry as well as the needs of youth and adult learners. THE POWER OF NARRATIVE Approach. On February 5th and 6th, 2015, 30 thought leaders on the topic of narrative methods in healthcare, from the US and abroad, joined us for a Participatory Design Workshop to share best practices, define the value proposition of narrative methods, and co-create the content and format for a healthcare narrative “playbook.” TONY HSIEH – BUSINESS INNOVATION FACTORY Tony Hsieh and his retail giant Zappos have been dominating the customer service market for years. Now he’s taken his innovation expertise to a different place, the community. Since Zappos headquarters moved to Las Vegas, Hsieh has helped revitalize the community he calls home. From ROI (return on investment) to ROC (return on community TEACHERS DESIGN FOR EDUCATION To help teachers learn and use design thinking to identify and define challenges in their classrooms, schools, and districts, and supply them with tangible tools and steps for generating ideas and testing solutions. TD4Ed began with the research from an earlier BIF project, Feedback for Teachers, commissioned by the Bill & Melinda GatesFoundation.
OUR METHODOLOGY AND PLAYBOOK A Playbook to Guide You there. BIF developed the Design Methodology Playbook to put all of our learnings together in a guide that will take you through the same process we use in our work. The Playbook is a detailed action plan that takes you through each of the 22 methodological steps within the four phases of BIF’s Methodology.HOW WE THINK
Introducing BIF’s Design Methodology Playbook. The time has come to be a market maker, not a share taker. Business model innovation must be a strategic imperative for all organizations. BIF is releasing a deep dive into our Design Methodology for Next Practices and New Business Models with our 22 step Playbook complete with guides andtools.
CASE STUDY – BUSINESS INNOVATION FACTORY Students Design For Education (SD4E) is a groundbreaking initiative to create a school designed by high school students. SD4E is driven by a team of students hungry for transformation, supported by community members and educators passionate about student success, and powered by BIF’s extensive experience in human-centered design. Case Study. BIF 4 – BUSINESS INNOVATION FACTORY 2021 BIF. All Rights Reserved. The Business Innovation Factory is a 501 (c)(3) non-profit recognized by the IRS. Tax ID Number: 52-2446909CASE STUDIES
The Minds that Move Us initiative challenges communities to design innovative education and training models that create social equity and economic mobility, driven by the market demands of business and industry as well as the needs of youth and adult learners. Case Study. BIF2019: WELLBEING VIDEOS Darden Smith & Mary Judd: Take Great Care, Make Great Care. Darden Smith and Mary Judd beautifully alchemize words about wellbeing from the #BIF2019 community into song and share it with us on the summit stage, then provide insight into why storytelling in the form of songwriting has been immensely impactful in the veteran community.Video.
MODULE TEST PAGE
The first one, Reinventing You, was about how to reinvent yourself professionally, then the second, Stand Out, was about how to get your true talents recognized. This one is about how you can monetize those talents. Monetization is an egalitarian force. If people view money as “WHEN I GROW UP” To prototype and test the value proposition, delivery model, and revenue model for a new educational reality series, When I Grow Up. Since Fall 2013, the Business Innovation Factory has been working towards helping young adults make informed decisions about their future after high school. Based on findings from our human-centeredresearch, we
EMILY LEVY: TRANSFORMING THE PATIENT EXPERIENCE THROUGH About this video. As the CEO and Co-Founder of Mighty Well, Levy and her team are working to transform the patient and caregiver experience, helping them to maintain their dignity and confidence through innovative products and a digitally-driven community.A recent Babson College graduate, Emily formed the company out of her own experience as a patient battling Lyme disease.STORYTELLERS
Dr. Ami Bhatt is the Director of the Adult Congenital Heart Disease Program at Mass General Hospital and a national thought leader in the adoption of telemedicine and mobile health technologies to enable community health for both caregivers and patients. Ami believes that personalized care can be delivered to individuals in the community and that concierge medicine is possible for everyone. BUSINESS INNOVATION FACTORY On Wednesday, June 24, 2020 Michael Hawley passed away from colon cancer. We are grateful that he joined us on the BIF2019: Wellbeing stage. Michael shared his personal story of science, the miracle of birth, and the miracle of medicine. WHAT WE DO – BUSINESS INNOVATION FACTORY BIF Designs, Prototypes, and Tests New Business Models for Social Impact. Our work is a mashup of human-centered design, rapid prototyping, storytelling and engagement in service of social impact. We offer Strategy, Design, and Capacity Building services. WHO WE ARE – BUSINESS INNOVATION FACTORY The Business Innovation Factory (BIF) is a not for profit 501 (c) (3) organization founded by Saul Kaplan in 2005. With the mission to enable business model transformation by making it safer and easier to manage, BIF works in areas of high impact, healthcare, education, and public services. We take a human-centered approach – to understand CONTACT US – BUSINESS INNOVATION FACTORY Contact Us. We always love meeting new people. let's connect. Questions? Contact us: We’re here to help. Reach us: Phone: 401-270-7906 | Email: hello@bif.is.MEET THE TEAM
Chief Operating Officer. Tori Drew. Chief Operating Officer. @toridrew. tori@bif.is. Tori is Chief Operating Officer, overseeing BIF’s day-to-day operations as well as finance, staffing, project management, and technology. She has over 10 years experience scaling the organization, which has more than tripled its size during her timeat BIF.
OUR METHODOLOGY AND PLAYBOOK A Playbook to Guide You there. BIF developed the Design Methodology Playbook to put all of our learnings together in a guide that will take you through the same process we use in our work. The Playbook is a detailed action plan that takes you through each of the 22 methodological steps within the four phases of BIF’s Methodology. EDUCATORS – BUSINESS INNOVATION FACTORY The Minds that Move Us initiative challenges communities to design innovative education and training models that create social equity and economic mobility, driven by the market demands of business and industry as well as the needs of youth and adult learners. THE POWER OF NARRATIVE Approach. On February 5th and 6th, 2015, 30 thought leaders on the topic of narrative methods in healthcare, from the US and abroad, joined us for a Participatory Design Workshop to share best practices, define the value proposition of narrative methods, and co-create the content and format for a healthcare narrative “playbook.” TONY HSIEH – BUSINESS INNOVATION FACTORY Tony Hsieh and his retail giant Zappos have been dominating the customer service market for years. Now he’s taken his innovation expertise to a different place, the community. Since Zappos headquarters moved to Las Vegas, Hsieh has helped revitalize the community he calls home. From ROI (return on investment) to ROC (return on community TEACHERS DESIGN FOR EDUCATION To help teachers learn and use design thinking to identify and define challenges in their classrooms, schools, and districts, and supply them with tangible tools and steps for generating ideas and testing solutions. TD4Ed began with the research from an earlier BIF project, Feedback for Teachers, commissioned by the Bill & Melinda GatesFoundation.
BUSINESS INNOVATION FACTORY On Wednesday, June 24, 2020 Michael Hawley passed away from colon cancer. We are grateful that he joined us on the BIF2019: Wellbeing stage. Michael shared his personal story of science, the miracle of birth, and the miracle of medicine. WHAT WE DO – BUSINESS INNOVATION FACTORY BIF Designs, Prototypes, and Tests New Business Models for Social Impact. Our work is a mashup of human-centered design, rapid prototyping, storytelling and engagement in service of social impact. We offer Strategy, Design, and Capacity Building services. WHO WE ARE – BUSINESS INNOVATION FACTORY The Business Innovation Factory (BIF) is a not for profit 501 (c) (3) organization founded by Saul Kaplan in 2005. With the mission to enable business model transformation by making it safer and easier to manage, BIF works in areas of high impact, healthcare, education, and public services. We take a human-centered approach – to understand CONTACT US – BUSINESS INNOVATION FACTORY Contact Us. We always love meeting new people. let's connect. Questions? Contact us: We’re here to help. Reach us: Phone: 401-270-7906 | Email: hello@bif.is.MEET THE TEAM
Chief Operating Officer. Tori Drew. Chief Operating Officer. @toridrew. tori@bif.is. Tori is Chief Operating Officer, overseeing BIF’s day-to-day operations as well as finance, staffing, project management, and technology. She has over 10 years experience scaling the organization, which has more than tripled its size during her timeat BIF.
OUR METHODOLOGY AND PLAYBOOK A Playbook to Guide You there. BIF developed the Design Methodology Playbook to put all of our learnings together in a guide that will take you through the same process we use in our work. The Playbook is a detailed action plan that takes you through each of the 22 methodological steps within the four phases of BIF’s Methodology. EDUCATORS – BUSINESS INNOVATION FACTORY The Minds that Move Us initiative challenges communities to design innovative education and training models that create social equity and economic mobility, driven by the market demands of business and industry as well as the needs of youth and adult learners. THE POWER OF NARRATIVE Approach. On February 5th and 6th, 2015, 30 thought leaders on the topic of narrative methods in healthcare, from the US and abroad, joined us for a Participatory Design Workshop to share best practices, define the value proposition of narrative methods, and co-create the content and format for a healthcare narrative “playbook.” TONY HSIEH – BUSINESS INNOVATION FACTORY Tony Hsieh and his retail giant Zappos have been dominating the customer service market for years. Now he’s taken his innovation expertise to a different place, the community. Since Zappos headquarters moved to Las Vegas, Hsieh has helped revitalize the community he calls home. From ROI (return on investment) to ROC (return on community TEACHERS DESIGN FOR EDUCATION To help teachers learn and use design thinking to identify and define challenges in their classrooms, schools, and districts, and supply them with tangible tools and steps for generating ideas and testing solutions. TD4Ed began with the research from an earlier BIF project, Feedback for Teachers, commissioned by the Bill & Melinda GatesFoundation.
OUR METHODOLOGY AND PLAYBOOK A Playbook to Guide You there. BIF developed the Design Methodology Playbook to put all of our learnings together in a guide that will take you through the same process we use in our work. The Playbook is a detailed action plan that takes you through each of the 22 methodological steps within the four phases of BIF’s Methodology.HOW WE THINK
Introducing BIF’s Design Methodology Playbook. The time has come to be a market maker, not a share taker. Business model innovation must be a strategic imperative for all organizations. BIF is releasing a deep dive into our Design Methodology for Next Practices and New Business Models with our 22 step Playbook complete with guides andtools.
CASE STUDY – BUSINESS INNOVATION FACTORY Students Design For Education (SD4E) is a groundbreaking initiative to create a school designed by high school students. SD4E is driven by a team of students hungry for transformation, supported by community members and educators passionate about student success, and powered by BIF’s extensive experience in human-centered design. Case Study. BIF 4 – BUSINESS INNOVATION FACTORY 2021 BIF. All Rights Reserved. The Business Innovation Factory is a 501 (c)(3) non-profit recognized by the IRS. Tax ID Number: 52-2446909CASE STUDIES
The Minds that Move Us initiative challenges communities to design innovative education and training models that create social equity and economic mobility, driven by the market demands of business and industry as well as the needs of youth and adult learners. Case Study. BIF2019: WELLBEING VIDEOS Darden Smith & Mary Judd: Take Great Care, Make Great Care. Darden Smith and Mary Judd beautifully alchemize words about wellbeing from the #BIF2019 community into song and share it with us on the summit stage, then provide insight into why storytelling in the form of songwriting has been immensely impactful in the veteran community.Video.
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The first one, Reinventing You, was about how to reinvent yourself professionally, then the second, Stand Out, was about how to get your true talents recognized. This one is about how you can monetize those talents. Monetization is an egalitarian force. If people view money as “WHEN I GROW UP” To prototype and test the value proposition, delivery model, and revenue model for a new educational reality series, When I Grow Up. Since Fall 2013, the Business Innovation Factory has been working towards helping young adults make informed decisions about their future after high school. Based on findings from our human-centeredresearch, we
EMILY LEVY: TRANSFORMING THE PATIENT EXPERIENCE THROUGH About this video. As the CEO and Co-Founder of Mighty Well, Levy and her team are working to transform the patient and caregiver experience, helping them to maintain their dignity and confidence through innovative products and a digitally-driven community.A recent Babson College graduate, Emily formed the company out of her own experience as a patient battling Lyme disease.STORYTELLERS
Dr. Ami Bhatt is the Director of the Adult Congenital Heart Disease Program at Mass General Hospital and a national thought leader in the adoption of telemedicine and mobile health technologies to enable community health for both caregivers and patients. Ami believes that personalized care can be delivered to individuals in the community and that concierge medicine is possible for everyone. BUSINESS INNOVATION FACTORY On Wednesday, June 24, 2020 Michael Hawley passed away from colon cancer. We are grateful that he joined us on the BIF2019: Wellbeing stage. Michael shared his personal story of science, the miracle of birth, and the miracle of medicine. WHAT WE DO – BUSINESS INNOVATION FACTORY Students Design For Education (SD4E) is a groundbreaking initiative to create a school designed by high school students. SD4E is driven by a team of students hungry for transformation, supported by community members and educators passionate about student success, and powered by BIF’s extensive experience in human-centered design. WHO WE ARE – BUSINESS INNOVATION FACTORY About us. The Business Innovation Factory (BIF) is a not for profit 501(c)(3) organization founded by Saul Kaplan in 2005. With the mission to enable business model transformation by making it safer and easier to manage, BIF works in areas of high impact, healthcare, education, and public services. CONTACT US – BUSINESS INNOVATION FACTORY 2021 BIF. All Rights Reserved. The Business Innovation Factory is a 501 (c)(3) non-profit recognized by the IRS. Tax ID Number: 52-2446909MEET THE TEAM
Courtney Lester Business Model Designer & LunaYou Wellbeing Coach. courtney@bif.is. Courtney is a Business Model Designer, and the Wellbeing Coach for BIF’s Maternal Wellbeing project LunaYou.With a primary focus on the LunaYou program and the women it serves, Courtney will also be considering implications for scale and commercialization. OUR METHODOLOGY AND PLAYBOOK This playbook is a work-in-progress and we are always improving by adding to it. By sharing and learning from each other, we collectively get better at enabling transformation. EDUCATORS – BUSINESS INNOVATION FACTORY The Minds that Move Us initiative challenges communities to design innovative education and training models that create social equity and economic mobility, driven by the market demands of business and industry as well as the needs of youth and adult learners. THE POWER OF NARRATIVE Approach. On February 5th and 6th, 2015, 30 thought leaders on the topic of narrative methods in healthcare, from the US and abroad, joined us for a Participatory Design Workshop to share best practices, define the value proposition of narrative methods, and co-create the content and format for a healthcare narrative “playbook.” TEACHERS DESIGN FOR EDUCATION Client. Through the generous support of the Bill & Melinda Gates Foundation and building on the research of Feedback for Teachers, BIF prototyped and tested TD4Ed, an online platform that teaches design thinking and enables teachers to innovate in the classroom, school,and district.
TONY HSIEH – BUSINESS INNOVATION FACTORY Tony Hsieh and his retail giant Zappos have been dominating the customer service market for years. Now he’s taken his innovation expertise to a different place, the community. BUSINESS INNOVATION FACTORY On Wednesday, June 24, 2020 Michael Hawley passed away from colon cancer. We are grateful that he joined us on the BIF2019: Wellbeing stage. Michael shared his personal story of science, the miracle of birth, and the miracle of medicine. WHAT WE DO – BUSINESS INNOVATION FACTORY Students Design For Education (SD4E) is a groundbreaking initiative to create a school designed by high school students. SD4E is driven by a team of students hungry for transformation, supported by community members and educators passionate about student success, and powered by BIF’s extensive experience in human-centered design. WHO WE ARE – BUSINESS INNOVATION FACTORY About us. The Business Innovation Factory (BIF) is a not for profit 501(c)(3) organization founded by Saul Kaplan in 2005. With the mission to enable business model transformation by making it safer and easier to manage, BIF works in areas of high impact, healthcare, education, and public services. CONTACT US – BUSINESS INNOVATION FACTORY 2021 BIF. All Rights Reserved. The Business Innovation Factory is a 501 (c)(3) non-profit recognized by the IRS. Tax ID Number: 52-2446909MEET THE TEAM
Courtney Lester Business Model Designer & LunaYou Wellbeing Coach. courtney@bif.is. Courtney is a Business Model Designer, and the Wellbeing Coach for BIF’s Maternal Wellbeing project LunaYou.With a primary focus on the LunaYou program and the women it serves, Courtney will also be considering implications for scale and commercialization. OUR METHODOLOGY AND PLAYBOOK This playbook is a work-in-progress and we are always improving by adding to it. By sharing and learning from each other, we collectively get better at enabling transformation. EDUCATORS – BUSINESS INNOVATION FACTORY The Minds that Move Us initiative challenges communities to design innovative education and training models that create social equity and economic mobility, driven by the market demands of business and industry as well as the needs of youth and adult learners. THE POWER OF NARRATIVE Approach. On February 5th and 6th, 2015, 30 thought leaders on the topic of narrative methods in healthcare, from the US and abroad, joined us for a Participatory Design Workshop to share best practices, define the value proposition of narrative methods, and co-create the content and format for a healthcare narrative “playbook.” TEACHERS DESIGN FOR EDUCATION Client. Through the generous support of the Bill & Melinda Gates Foundation and building on the research of Feedback for Teachers, BIF prototyped and tested TD4Ed, an online platform that teaches design thinking and enables teachers to innovate in the classroom, school,and district.
TONY HSIEH – BUSINESS INNOVATION FACTORY Tony Hsieh and his retail giant Zappos have been dominating the customer service market for years. Now he’s taken his innovation expertise to a different place, the community. OUR METHODOLOGY AND PLAYBOOK This playbook is a work-in-progress and we are always improving by adding to it. By sharing and learning from each other, we collectively get better at enabling transformation. CASE STUDY – BUSINESS INNOVATION FACTORY Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girlsaround the world.
BIF 4 – BUSINESS INNOVATION FACTORY 2021 BIF. All Rights Reserved. The Business Innovation Factory is a 501 (c)(3) non-profit recognized by the IRS. Tax ID Number: 52-2446909HOW WE THINK
#BIF2019: Wellbeing was magical, it truly struck a chord with me on multiple levels. This was a focused event on wellbeing - an important issue to all of us permeating all that we do.CASE STUDIES
Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girlsaround the world.
BIF2019: WELLBEING VIDEOS With a career as a professor, computer programmer, and musician, Michael Hawley shares the very personal story of two miracles on the frontiers of scienceMODULE TEST PAGE
Here is a Lab Header. Here's a subtitle. Here is some sub-header content. Ramps bitters truffaut fixie beard echo park. Palo santo master cleanse celiac, fam PBR&B beard edison bulb stumptown vexillologist vegan +1 williamsburg. “WHEN I GROW UP” Impact Statement. BIF sees this as an incredible opportunity to connect with young adults at a challenging, but crucial, moment in their lives. The decisions students make as they transition out of high school have a huge impact on the quality of their lives, their families’ lives, and society. EMILY LEVY: TRANSFORMING THE PATIENT EXPERIENCE THROUGH About this video. As the CEO and Co-Founder of Mighty Well, Levy and her team are working to transform the patient and caregiver experience, helping them to maintain their dignity and confidence through innovative products and a digitally-driven community.A recent Babson College graduate, Emily formed the company out of her own experience as a patient battling Lyme disease.STORYTELLERS
Dr. Ami Bhatt is the Director of the Adult Congenital Heart Disease Program at Mass General Hospital and a national thought leader in the adoption of telemedicine and mobile health technologies to enable community health for both caregivers and patients. Ami believes that personalized care can be delivered to individuals in the community and that concierge medicine is possible for everyone.* What We Do
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WE DESIGN, PROTOTYPE, AND COMMERCIALIZE New Personalized Wellbeing Modelsblog
Introducing LunaYou
BIF is thrilled to introduce — LunaYou: A Maternal Wellbeing Program Designed For You. LunaYou offers women the ability to manage risk factors, track their health and wellbeing goals, and access aWellbeing Coach
blog
Living in the Middle of Two Cultures Liz was 15 when she got pregnant. She was as much an American as a Cambodian feeling the constant pull between the two cultures. Liz’s familial support was very important during this time as she was caring for herself, her family and her baby. They did the best they knew how without knowing all of the risks of teenage pregnancy.blog
Stories Heal
Since our inception, BIF has been collaborating with Trinity Repertory Company here in our hometown of Providence, RI. Our two organizations share DNA, with the same deep belief in storytelling and performance art as an ideal platform for community engagement and self-organized community action.LUNAYOU
A MATERNAL WELLBEING PROGRAM DESIGNED FOR YOULearn More
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