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* Products
*
Huge Support Knowledgebase A centralized library of detailed information accessible to customers& agents.
*
Ticket Management System Manage tickets on the go and let your agents focus on customers to get the best of the product.*
Binaka
An automated tool built to provide quick response to your customer’squeries.
*
eCommerce Support
Enhance the support experience of your customer.* Features
*
Ticket Formation
Our responsibility to resolve your query using robust ticket system.*
Ticket Administration Get your query generated as a ticket for efficient support*
Task Management
Task creation by ticket thread in situation where plenty of technicalities are involved*
Security
We follow top standard procedure because your data our responsibilityView All
* Apps
*
Marketplace Integration Integrate marketplaces like Amazone, eBay etc to provide instantcustomer support
*
Ecommerce Integration Integrate your e-commerce store to provide real-time customer support using order validation tool*
Social Integration
Help your customers using social channelsView All
* Pricing
* Contact
* Login
* START TRIAL
* OPENSOURCE
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Get OpenSource
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Apps
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Forum
*
Documentation
* Products
*
Huge Support Knowledgebase A centralized library of detailed information accessible to customers& agents.
*
Ticket Management System Manage tickets on the go and let your agents focus on customers to get the best of the product.*
Binaka
An automated tool built to provide quick response to your customer’squeries.
*
eCommerce Support
Enhance the support experience of your customer.* Features
*
Ticket Formation
Our responsibility to resolve your query using robust ticket system.*
Ticket Administration Get your query generated as a ticket for efficient support*
Task Management
Task creation by ticket thread in situation where plenty of technicalities are involved*
Security
We follow top standard procedure because your data our responsibilityView All
* Apps
*
Marketplace Integration Integrate marketplaces like Amazone, eBay etc to provide instantcustomer support
*
Ecommerce Integration Integrate your e-commerce store to provide real-time customer support using order validation tool*
Social Integration
Help your customers using social channelsView All
* Pricing
* Contact
* Login
* START TRIAL
* OPENSOURCE
*
Get OpenSource
*
Apps
*
Features
*
Forum
*
Documentation
HELPDESK SYSTEM
FOR ECOMMERCE, MARKETPLACE & MULTICHANNEL UVdesk offers SaaS-based and Open Source helpdesk solution to easier the overall support process to deliver best customer service.START FREE TRIAL
SCHEDULE A DEMO
1 MINUTE INTRO
Enjoy the adaptability and extensibility of PHP-based Helpdesk System which is fit for any trade to deliver better customer supportexperience.
OPEN SOURCE
SINGLE SOFTWARE FOR MULTI CHANNEL SUPPORTMARKETPLACE
Integrate multiple marketplaces with UVdesk to support your valuablecustomer.
eg-Amazon, eBay, Etsy, Flipkart etc.ECOMMERCE STORE
Bridge the gap between eCommerce store and customer to respond faster. eg - Magento, Prestashop, Shopify, CS-Cart, Opencart etc.WEBSITE UPFRONT
Design your website front office forms as per your convenience. eg - Contact Form, Feedback Form, Suggestion Form etc.MAILBOX INTEGRATION
Configure multiple email service providers with one platform to provide all around support. eg - Gmail, Yahoo mail, Hotmail etc. CMS HELPDESK EXTENSION Access UVdesk right from your CMS Platform without any cost... It's absolutely Freee !Shopify
Magento 2
Opencart
Joomla
Prestashop
Wordpress
_Fetch Order Detail_ECOMMERCE CONNECTED
POWERFUL ECOMMERCE CONNECTED ORDERS, REAL TIME SUPPORT UVdesk has various free eCommerce app for fetching order details from store, mutichannel integration and single sign on.Read More
_Efficient Tools_
EFFICIENT TOOLS
SIMPLE, ECOMMERCE STORE CONNECTED, REDUCE SUPPORT TIME. Save your time and improve productivity with the help of file viewer app, related articles, task management and much more.Read More
_Workflow View_
USERS MANAGEMENT
SMART, AUTOMATED WORKFLOW, AGENT PRIVILEGES, SAVED REPLIES. Automate your processes by creating the set of rules and presets for ticket coming from different channel to respond faster.Read More
GO AGILE WITHAPPS
Integrates Apps As Per Your Needs To Get things done faster than ever SHOPIFY ORDER FETCH MODULE BIGCOMMERCE ORDER FETCH APPCS-CART APP
EBAY HELP DESK
MAGENTO 1 ORDER FETCH APP MAGENTO 2 ORDER FETCH APPWOOCOMMERCE APP
SHOPIFY ORDER FETCH APPFILE VIEWER APP
DISQUS ENGAGE APP
FORM BUILDER APP
TWITTER HELP DESK APP VISIT OUR APP CENTER UVDESK SUPPORT CENTER FRONT VIEWKNOWLEDGEBASE
A public library, a database of related information about specifictopic.
Read More
BINAKA
Use it as an instant knowledge base or a contact form as per your ease on your website upfront.Read More
FORM BUILDER
Build a form that suits the business requirements which is both beautiful and effective.Read More
CUSTOMER REVIEWS
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These Guys are just the best. I am currently using their app and I can say the app is excellent. The App is giving our Customers the best experience right now.HOG FURNITURE
Owner at HOG Furniture__
Still new to the program but customer service and help has been brilliant, i had a lot of questions and lots of help requests that were all done for me almost instantly. So 5* support and a ticket system at a great price point for our store.LITTLE ANGELS
Owner at Little Angels Prams__
It is really a sophisticated app, and solves many of our problems and makes the flow automated plus the customer support is awesome andprompt.
FAOZEY NURUDEEN
Owner at SLEEKBASKET__
Excellent service. It has so many features not found in another help desk app and it is also very affordable and flexible. Support is fast and always ready to help.KATE ANDERSON
Working at Banana Republic__
Great support. Looks like good software.JAY ALLEN
Owner at Underground Kulture__
Very good support, recommend it.........FREDERICO SARAIVA
Owner at Tenda da Alma__
Nice support staff. They responded quickly to their clients.HUMANITY SAID
Owner at Maraseel
__
Excellent support, he answers all questions, I recommend this service.AHMED ADEL
Employee at -http://becomacademy.com/__
Its very good ticket system, I have used it on my website and itserves a lot.
EKELE SEAL SAMPSON
Owner at Kangro Mart__
Great service and product! Fast response and great support from staff.SERGIO OBOLEVICH
Owner at Ventas Medisim*
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See 12 Reviews and
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INCREASE SALE BY BETTER SUPPORT Shakehand with a company who deals in eCommerce since last 8 yearsSTART TRIAL
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PRODUCTS
* Ticket
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CMS HELPDESK EXTENSIONS* Joomla
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APPS
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* Twitter Integration App* Shopify Help Desk
* Many More…
RESOURCES
* Support Center
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POLICIES
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