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BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here.COMPLIANCE ARCHIVES
Compliance is a key issue for every business, but it's critical in sports clubs. In this article, we look at why and how the THE 5 GOLDEN RULES OF AUSTRALIAN CUSTOMER SERVICE The pillars of good customer service in Australia. For such a powerful tool, customer service is pretty simple to master – as long as you keep these five golden rules in mind: 1) Every interaction matters. Maintaining a consistent approach to interactions is arguably the hardest part of being a customer service professional – every moment you interact with a customer is critical. HOW TO PROPERLY INVESTIGATE ELDER ABUSE IN AGED CARE HOMES Take action against Elder Abuse in Australia. The investigation process is an important step towards identifying and preventing elder abuse in aged care homes across the country and the world. ESSENTIAL EQ & PRACTICAL SKILLS FOR FRONTLINE STAFF IN The essential skills needed for hospitality and retail. While hospitality and retail are very different sectors in many ways, there's a lot of overlap between the two in terms of the attributes great frontline staff should have. WHY DOES EMPLOYEE RETENTION MATTER? 4. Durable office connections. Workplace friendships yield more productive employees, according to research by Gallup. If you have a team of long-standing staff members that truly feel like a team, your business will reap the rewards. WHAT ARE THE COSTS OF AN ENVIRONMENTAL BREACH IN AUSTRALIA? Environmental compliance with Smartek. There are a few key obstacles to environmental compliance for plants and facilities, including the frequent use of contractors, chance of equipment failure, storage and/or use of hazardous/dangerous goods – substances and management of any byproducts and waste in accordance with and regulatoryrequirements.
CONDUCTING INVESTIGATIONS FOR SUSPECTED FRAUD: WHY AND HOW? The disastrous consequences of absent processes. A report on internal fraud by Deloitte noted that historically, when companies have no structured investigation plan in place, the amount of time and effort it takes to respond to the issue is excessive. LINKING WHS COMPLIANCE WITH EMPLOYEE WELLBEING Compliance management is a huge aspect of Smartek's solutions, covering both employees and equipment. By creating a repository for all compliance data – employee licensing information, plant service schedules and more – it's an effective tool to keep track of your business' obligations. HOW HAS TECHNOLOGY ADDRESSED THE DANGERS OF WORKER FATIGUE? Risk presented by worker fatigue. Worker fatigue is more than just being a little sleepy. In fact, it's recognised by the Australian government as a serious workplace health and safety risk, according to the Sleep Health Foundation.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here.COMPLIANCE ARCHIVES
Compliance is a key issue for every business, but it's critical in sports clubs. In this article, we look at why and how the THE 5 GOLDEN RULES OF AUSTRALIAN CUSTOMER SERVICE The pillars of good customer service in Australia. For such a powerful tool, customer service is pretty simple to master – as long as you keep these five golden rules in mind: 1) Every interaction matters. Maintaining a consistent approach to interactions is arguably the hardest part of being a customer service professional – every moment you interact with a customer is critical. HOW TO PROPERLY INVESTIGATE ELDER ABUSE IN AGED CARE HOMES Take action against Elder Abuse in Australia. The investigation process is an important step towards identifying and preventing elder abuse in aged care homes across the country and the world. ESSENTIAL EQ & PRACTICAL SKILLS FOR FRONTLINE STAFF IN The essential skills needed for hospitality and retail. While hospitality and retail are very different sectors in many ways, there's a lot of overlap between the two in terms of the attributes great frontline staff should have. WHY DOES EMPLOYEE RETENTION MATTER? 4. Durable office connections. Workplace friendships yield more productive employees, according to research by Gallup. If you have a team of long-standing staff members that truly feel like a team, your business will reap the rewards. WHAT ARE THE COSTS OF AN ENVIRONMENTAL BREACH IN AUSTRALIA? Environmental compliance with Smartek. There are a few key obstacles to environmental compliance for plants and facilities, including the frequent use of contractors, chance of equipment failure, storage and/or use of hazardous/dangerous goods – substances and management of any byproducts and waste in accordance with and regulatoryrequirements.
CONDUCTING INVESTIGATIONS FOR SUSPECTED FRAUD: WHY AND HOW? The disastrous consequences of absent processes. A report on internal fraud by Deloitte noted that historically, when companies have no structured investigation plan in place, the amount of time and effort it takes to respond to the issue is excessive. LINKING WHS COMPLIANCE WITH EMPLOYEE WELLBEING Compliance management is a huge aspect of Smartek's solutions, covering both employees and equipment. By creating a repository for all compliance data – employee licensing information, plant service schedules and more – it's an effective tool to keep track of your business' obligations. HOW HAS TECHNOLOGY ADDRESSED THE DANGERS OF WORKER FATIGUE? Risk presented by worker fatigue. Worker fatigue is more than just being a little sleepy. In fact, it's recognised by the Australian government as a serious workplace health and safety risk, according to the Sleep Health Foundation.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here. HOW SMARTEK SOFTWARE CAN MANAGE CONTRACTOR COMPLIANCE Smartek: Software to manage contractor compliance. Smartek is designed to be as flexible as possible, meaning it can be tailored to the precise needs of your business. WHY DOES EMPLOYEE RETENTION MATTER? 4. Durable office connections. Workplace friendships yield more productive employees, according to research by Gallup. If you have a team of long-standing staff members that truly feel like a team, your business will reap the rewards. WHY THE RIGHT FIRST AID COURSE IS CRITICAL TO YOUR Why first aid training is important. While some organisations – such as construction or manufacturing companies – may have more pressing first aid needs than others, it's important not to grow complacent and assume a workplace is safe enough to not require specialist training. HOW TO GET REFERENCE CHECKS RIGHT Sure, reference checks can take up a fair bit of time but they are 100 per cent worth the effort. Consider this: A study by job site CareerBuilder found that 33 per cent of poor hiring choices were a direct result of a failure to research employee skills or conduct areference check.
HOW TO MANAGE THE CHALLENGE OF HAVING CONTRACTORS ON SITE Bringing contractors on site can result in a number of increased risks for your business, some of which can multiply further once they begin to subcontract these jobs out to other businesses. HOW HAS TECHNOLOGY ADDRESSED THE DANGERS OF WORKER FATIGUE? Risk presented by worker fatigue. Worker fatigue is more than just being a little sleepy. In fact, it's recognised by the Australian government as a serious workplace health and safety risk, according to the Sleep Health Foundation. HOW TO GET EMPLOYEES ENGAGED WITH HAZARD IDENTIFICATION The idea is that it is part of an active approach to risk management. Instead of waiting for things to wrong and then reviewing the outcomes, employees use their initiative to spot risks and hazards ahead of time, allowing managers and other team members to WHAT'S THE COST OF HIRING THE WRONG CLUB EXECUTIVE? Theme #2: Conducting background checks, otherwise known as vetting, is a key element of the hiring process.When you don't vet potential hires for your club executive position your risk hiring an employee with a shady past or unethical tendencies. HOW CAN WE BETTER ADDRESS WORKPLACE BULLYING IN AUSTRALIA? How can we prevent workplace bullying in Australia? Workplace bullying is a serious concern in terms of employee wellbeing. When people experience this kind of harassment in the workplace they are more likely to suffer from depression, anxiety and overall health problems.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here. HOW SMARTEK SOFTWARE CAN MANAGE CONTRACTOR COMPLIANCE Smartek: Software to manage contractor compliance. Smartek is designed to be as flexible as possible, meaning it can be tailored to the precise needs of your business. THE 5 GOLDEN RULES OF AUSTRALIAN CUSTOMER SERVICE The pillars of good customer service in Australia. For such a powerful tool, customer service is pretty simple to master – as long as you keep these five golden rules in mind: 1) Every interaction matters. Maintaining a consistent approach to interactions is arguably the hardest part of being a customer service professional – every moment you interact with a customer is critical. HOW TO PROPERLY INVESTIGATE ELDER ABUSE IN AGED CARE HOMES Take action against Elder Abuse in Australia. The investigation process is an important step towards identifying and preventing elder abuse in aged care homes across the country and the world. 5 BENEFITS OF ONLINE TRAINING COURSES You'd be hard-pressed to find a professional that isn't in a time crunch. And while staff training will always be an important component of business success, the fast-paced nature of today's corporate world means learning opportunities need to be delivered in CONDUCTING INVESTIGATIONS FOR SUSPECTED FRAUD: WHY AND HOW? Keep exhaustive written documentation of the suspected act of wrongdoing including: 6. Make a comprehensive list of all the evidence and documents obtained, such as: It is extremely important to place all evidence in a secure area the suspect has no access to. 11. Consider other potential suspects and extent of fraud. WHY DOES EMPLOYEE RETENTION MATTER? 4. Durable office connections. Workplace friendships yield more productive employees, according to research by Gallup. If you have a team of long-standing staff members that truly feel like a team, your business will reap the rewards. WHAT ARE THE COSTS OF AN ENVIRONMENTAL BREACH IN AUSTRALIA? You might think that the costs of an environmental breach are something that only larger oil, petroleum or manufacturing companies need to worry about. This is certainly true at the upper end of the spectrum, especially in light of the Environmental Protection Agency's (EPA) recent decision to hit Caltex Australia with a $400,000 finefollowing
LINKING WHS COMPLIANCE WITH EMPLOYEE WELLBEING Linking WHS compliance with employee wellbeing. 25/05/2017. Compliance. Compliance in the workplace is about more than just protecting against fines. The most critical imperative for a business is to ensure that employees are able to work in a safe and comfortable environment that minimises the risk of injury – physical andemotional.
BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here. HOW SMARTEK SOFTWARE CAN MANAGE CONTRACTOR COMPLIANCE Smartek: Software to manage contractor compliance. Smartek is designed to be as flexible as possible, meaning it can be tailored to the precise needs of your business. THE 5 GOLDEN RULES OF AUSTRALIAN CUSTOMER SERVICE The pillars of good customer service in Australia. For such a powerful tool, customer service is pretty simple to master – as long as you keep these five golden rules in mind: 1) Every interaction matters. Maintaining a consistent approach to interactions is arguably the hardest part of being a customer service professional – every moment you interact with a customer is critical. HOW TO PROPERLY INVESTIGATE ELDER ABUSE IN AGED CARE HOMES Take action against Elder Abuse in Australia. The investigation process is an important step towards identifying and preventing elder abuse in aged care homes across the country and the world. 5 BENEFITS OF ONLINE TRAINING COURSES You'd be hard-pressed to find a professional that isn't in a time crunch. And while staff training will always be an important component of business success, the fast-paced nature of today's corporate world means learning opportunities need to be delivered in CONDUCTING INVESTIGATIONS FOR SUSPECTED FRAUD: WHY AND HOW? Keep exhaustive written documentation of the suspected act of wrongdoing including: 6. Make a comprehensive list of all the evidence and documents obtained, such as: It is extremely important to place all evidence in a secure area the suspect has no access to. 11. Consider other potential suspects and extent of fraud. WHY DOES EMPLOYEE RETENTION MATTER? 4. Durable office connections. Workplace friendships yield more productive employees, according to research by Gallup. If you have a team of long-standing staff members that truly feel like a team, your business will reap the rewards. WHAT ARE THE COSTS OF AN ENVIRONMENTAL BREACH IN AUSTRALIA? You might think that the costs of an environmental breach are something that only larger oil, petroleum or manufacturing companies need to worry about. This is certainly true at the upper end of the spectrum, especially in light of the Environmental Protection Agency's (EPA) recent decision to hit Caltex Australia with a $400,000 finefollowing
LINKING WHS COMPLIANCE WITH EMPLOYEE WELLBEING Linking WHS compliance with employee wellbeing. 25/05/2017. Compliance. Compliance in the workplace is about more than just protecting against fines. The most critical imperative for a business is to ensure that employees are able to work in a safe and comfortable environment that minimises the risk of injury – physical andemotional.
HOW SMARTEK SOFTWARE CAN MANAGE CONTRACTOR COMPLIANCE Smartek: Software to manage contractor compliance. Smartek is designed to be as flexible as possible, meaning it can be tailored to the precise needs of your business.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here. 5 BENEFITS OF ONLINE TRAINING COURSES You'd be hard-pressed to find a professional that isn't in a time crunch. And while staff training will always be an important component of business success, the fast-paced nature of today's corporate world means learning opportunities need to be delivered in HOW TO IDENTIFY AND DEAL WITH CORPORATE THEFT OR FRAUD How to identify internal theft or fraud. The key to identifying crimes within a business is to act quickly. The later action is taken, the likelier it is that the theft or fraud will continue for long periods of time, costing your company significantly more than if the situation was dealt with immediately. WHY THE RIGHT FIRST AID COURSE IS CRITICAL TO YOUR Why first aid training is important. While some organisations – such as construction or manufacturing companies – may have more pressing first aid needs than others, it's important not to grow complacent and assume a workplace is safe enough to not require specialist training. ESSENTIAL EQ & PRACTICAL SKILLS FOR FRONTLINE STAFF IN The essential skills needed for hospitality and retail. While hospitality and retail are very different sectors in many ways, there's a lot of overlap between the two in terms of the attributes great frontline staff should have. At the top of this list sit interpersonal skills such as good communication, patience and afriendly attitude.
HOW TO MANAGE THE CHALLENGE OF HAVING CONTRACTORS ON SITE Bringing contractors on site can result in a number of increased risks for your business, some of which can multiply further once they begin to subcontract these jobs out to other businesses. CAN YOU IMPROVE COMPLIANCE WITH A CULTURE OF We all know how important it is to comply with regulations and standards for any given industry. Compliance exists for a reason: To keep people safe. As such, when a company fails to comply to the most current set of standards, they face a whole HOW TO GET EMPLOYEES ENGAGED WITH HAZARD IDENTIFICATION The idea is that it is part of an active approach to risk management. Instead of waiting for things to wrong and then reviewing the outcomes, employees use their initiative to spot risks and hazards ahead of time, allowing managers and other team members to WHAT'S THE COST OF HIRING THE WRONG CLUB EXECUTIVE? Theme #2: Conducting background checks, otherwise known as vetting, is a key element of the hiring process.When you don't vet potential hires for your club executive position your risk hiring an employee with a shady past or unethical tendencies.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here. HOW SMARTEK SOFTWARE CAN MANAGE CONTRACTOR COMPLIANCE Smartek: Software to manage contractor compliance. Smartek is designed to be as flexible as possible, meaning it can be tailored to the precise needs of your business. THE 5 GOLDEN RULES OF AUSTRALIAN CUSTOMER SERVICE The pillars of good customer service in Australia. For such a powerful tool, customer service is pretty simple to master – as long as you keep these five golden rules in mind: 1) Every interaction matters. Maintaining a consistent approach to interactions is arguably the hardest part of being a customer service professional – every moment you interact with a customer is critical. HOW TO PROPERLY INVESTIGATE ELDER ABUSE IN AGED CARE HOMES Take action against Elder Abuse in Australia. The investigation process is an important step towards identifying and preventing elder abuse in aged care homes across the country and the world. 5 BENEFITS OF ONLINE TRAINING COURSES You'd be hard-pressed to find a professional that isn't in a time crunch. And while staff training will always be an important component of business success, the fast-paced nature of today's corporate world means learning opportunities need to be delivered in CONDUCTING INVESTIGATIONS FOR SUSPECTED FRAUD: WHY AND HOW? Keep exhaustive written documentation of the suspected act of wrongdoing including: 6. Make a comprehensive list of all the evidence and documents obtained, such as: It is extremely important to place all evidence in a secure area the suspect has no access to. 11. Consider other potential suspects and extent of fraud. WHY DOES EMPLOYEE RETENTION MATTER? 4. Durable office connections. Workplace friendships yield more productive employees, according to research by Gallup. If you have a team of long-standing staff members that truly feel like a team, your business will reap the rewards. WHAT ARE THE COSTS OF AN ENVIRONMENTAL BREACH IN AUSTRALIA? You might think that the costs of an environmental breach are something that only larger oil, petroleum or manufacturing companies need to worry about. This is certainly true at the upper end of the spectrum, especially in light of the Environmental Protection Agency's (EPA) recent decision to hit Caltex Australia with a $400,000 finefollowing
LINKING WHS COMPLIANCE WITH EMPLOYEE WELLBEING Linking WHS compliance with employee wellbeing. 25/05/2017. Compliance. Compliance in the workplace is about more than just protecting against fines. The most critical imperative for a business is to ensure that employees are able to work in a safe and comfortable environment that minimises the risk of injury – physical andemotional.
BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here. HOW SMARTEK SOFTWARE CAN MANAGE CONTRACTOR COMPLIANCE Smartek: Software to manage contractor compliance. Smartek is designed to be as flexible as possible, meaning it can be tailored to the precise needs of your business. THE 5 GOLDEN RULES OF AUSTRALIAN CUSTOMER SERVICE The pillars of good customer service in Australia. For such a powerful tool, customer service is pretty simple to master – as long as you keep these five golden rules in mind: 1) Every interaction matters. Maintaining a consistent approach to interactions is arguably the hardest part of being a customer service professional – every moment you interact with a customer is critical. HOW TO PROPERLY INVESTIGATE ELDER ABUSE IN AGED CARE HOMES Take action against Elder Abuse in Australia. The investigation process is an important step towards identifying and preventing elder abuse in aged care homes across the country and the world. 5 BENEFITS OF ONLINE TRAINING COURSES You'd be hard-pressed to find a professional that isn't in a time crunch. And while staff training will always be an important component of business success, the fast-paced nature of today's corporate world means learning opportunities need to be delivered in CONDUCTING INVESTIGATIONS FOR SUSPECTED FRAUD: WHY AND HOW? Keep exhaustive written documentation of the suspected act of wrongdoing including: 6. Make a comprehensive list of all the evidence and documents obtained, such as: It is extremely important to place all evidence in a secure area the suspect has no access to. 11. Consider other potential suspects and extent of fraud. WHY DOES EMPLOYEE RETENTION MATTER? 4. Durable office connections. Workplace friendships yield more productive employees, according to research by Gallup. If you have a team of long-standing staff members that truly feel like a team, your business will reap the rewards. WHAT ARE THE COSTS OF AN ENVIRONMENTAL BREACH IN AUSTRALIA? You might think that the costs of an environmental breach are something that only larger oil, petroleum or manufacturing companies need to worry about. This is certainly true at the upper end of the spectrum, especially in light of the Environmental Protection Agency's (EPA) recent decision to hit Caltex Australia with a $400,000 finefollowing
LINKING WHS COMPLIANCE WITH EMPLOYEE WELLBEING Linking WHS compliance with employee wellbeing. 25/05/2017. Compliance. Compliance in the workplace is about more than just protecting against fines. The most critical imperative for a business is to ensure that employees are able to work in a safe and comfortable environment that minimises the risk of injury – physical andemotional.
HOW SMARTEK SOFTWARE CAN MANAGE CONTRACTOR COMPLIANCE Smartek: Software to manage contractor compliance. Smartek is designed to be as flexible as possible, meaning it can be tailored to the precise needs of your business.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here. 5 BENEFITS OF ONLINE TRAINING COURSES You'd be hard-pressed to find a professional that isn't in a time crunch. And while staff training will always be an important component of business success, the fast-paced nature of today's corporate world means learning opportunities need to be delivered in HOW TO IDENTIFY AND DEAL WITH CORPORATE THEFT OR FRAUD How to identify internal theft or fraud. The key to identifying crimes within a business is to act quickly. The later action is taken, the likelier it is that the theft or fraud will continue for long periods of time, costing your company significantly more than if the situation was dealt with immediately. WHY THE RIGHT FIRST AID COURSE IS CRITICAL TO YOUR Why first aid training is important. While some organisations – such as construction or manufacturing companies – may have more pressing first aid needs than others, it's important not to grow complacent and assume a workplace is safe enough to not require specialist training. ESSENTIAL EQ & PRACTICAL SKILLS FOR FRONTLINE STAFF IN The essential skills needed for hospitality and retail. While hospitality and retail are very different sectors in many ways, there's a lot of overlap between the two in terms of the attributes great frontline staff should have. At the top of this list sit interpersonal skills such as good communication, patience and afriendly attitude.
HOW TO MANAGE THE CHALLENGE OF HAVING CONTRACTORS ON SITE Bringing contractors on site can result in a number of increased risks for your business, some of which can multiply further once they begin to subcontract these jobs out to other businesses. CAN YOU IMPROVE COMPLIANCE WITH A CULTURE OF We all know how important it is to comply with regulations and standards for any given industry. Compliance exists for a reason: To keep people safe. As such, when a company fails to comply to the most current set of standards, they face a whole HOW TO GET EMPLOYEES ENGAGED WITH HAZARD IDENTIFICATION The idea is that it is part of an active approach to risk management. Instead of waiting for things to wrong and then reviewing the outcomes, employees use their initiative to spot risks and hazards ahead of time, allowing managers and other team members to WHAT'S THE COST OF HIRING THE WRONG CLUB EXECUTIVE? Theme #2: Conducting background checks, otherwise known as vetting, is a key element of the hiring process.When you don't vet potential hires for your club executive position your risk hiring an employee with a shady past or unethical tendencies.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here. HOW SMARTEK SOFTWARE CAN MANAGE CONTRACTOR COMPLIANCE Smartek: Software to manage contractor compliance. Smartek is designed to be as flexible as possible, meaning it can be tailored to the precise needs of your business. THE 5 GOLDEN RULES OF AUSTRALIAN CUSTOMER SERVICE The pillars of good customer service in Australia. For such a powerful tool, customer service is pretty simple to master – as long as you keep these five golden rules in mind: 1) Every interaction matters. Maintaining a consistent approach to interactions is arguably the hardest part of being a customer service professional – every moment you interact with a customer is critical. HOW TO PROPERLY INVESTIGATE ELDER ABUSE IN AGED CARE HOMES Take action against Elder Abuse in Australia. The investigation process is an important step towards identifying and preventing elder abuse in aged care homes across the country and the world. 5 BENEFITS OF ONLINE TRAINING COURSES You'd be hard-pressed to find a professional that isn't in a time crunch. And while staff training will always be an important component of business success, the fast-paced nature of today's corporate world means learning opportunities need to be delivered in CONDUCTING INVESTIGATIONS FOR SUSPECTED FRAUD: WHY AND HOW? Keep exhaustive written documentation of the suspected act of wrongdoing including: 6. Make a comprehensive list of all the evidence and documents obtained, such as: It is extremely important to place all evidence in a secure area the suspect has no access to. 11. Consider other potential suspects and extent of fraud. WHY DOES EMPLOYEE RETENTION MATTER? 4. Durable office connections. Workplace friendships yield more productive employees, according to research by Gallup. If you have a team of long-standing staff members that truly feel like a team, your business will reap the rewards. WHAT ARE THE COSTS OF AN ENVIRONMENTAL BREACH IN AUSTRALIA? You might think that the costs of an environmental breach are something that only larger oil, petroleum or manufacturing companies need to worry about. This is certainly true at the upper end of the spectrum, especially in light of the Environmental Protection Agency's (EPA) recent decision to hit Caltex Australia with a $400,000 finefollowing
LINKING WHS COMPLIANCE WITH EMPLOYEE WELLBEING Linking WHS compliance with employee wellbeing. 25/05/2017. Compliance. Compliance in the workplace is about more than just protecting against fines. The most critical imperative for a business is to ensure that employees are able to work in a safe and comfortable environment that minimises the risk of injury – physical andemotional.
BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here. HOW SMARTEK SOFTWARE CAN MANAGE CONTRACTOR COMPLIANCE Smartek: Software to manage contractor compliance. Smartek is designed to be as flexible as possible, meaning it can be tailored to the precise needs of your business. THE 5 GOLDEN RULES OF AUSTRALIAN CUSTOMER SERVICE The pillars of good customer service in Australia. For such a powerful tool, customer service is pretty simple to master – as long as you keep these five golden rules in mind: 1) Every interaction matters. Maintaining a consistent approach to interactions is arguably the hardest part of being a customer service professional – every moment you interact with a customer is critical. HOW TO PROPERLY INVESTIGATE ELDER ABUSE IN AGED CARE HOMES Take action against Elder Abuse in Australia. The investigation process is an important step towards identifying and preventing elder abuse in aged care homes across the country and the world. 5 BENEFITS OF ONLINE TRAINING COURSES You'd be hard-pressed to find a professional that isn't in a time crunch. And while staff training will always be an important component of business success, the fast-paced nature of today's corporate world means learning opportunities need to be delivered in CONDUCTING INVESTIGATIONS FOR SUSPECTED FRAUD: WHY AND HOW? Keep exhaustive written documentation of the suspected act of wrongdoing including: 6. Make a comprehensive list of all the evidence and documents obtained, such as: It is extremely important to place all evidence in a secure area the suspect has no access to. 11. Consider other potential suspects and extent of fraud. WHY DOES EMPLOYEE RETENTION MATTER? 4. Durable office connections. Workplace friendships yield more productive employees, according to research by Gallup. If you have a team of long-standing staff members that truly feel like a team, your business will reap the rewards. WHAT ARE THE COSTS OF AN ENVIRONMENTAL BREACH IN AUSTRALIA? You might think that the costs of an environmental breach are something that only larger oil, petroleum or manufacturing companies need to worry about. This is certainly true at the upper end of the spectrum, especially in light of the Environmental Protection Agency's (EPA) recent decision to hit Caltex Australia with a $400,000 finefollowing
LINKING WHS COMPLIANCE WITH EMPLOYEE WELLBEING Linking WHS compliance with employee wellbeing. 25/05/2017. Compliance. Compliance in the workplace is about more than just protecting against fines. The most critical imperative for a business is to ensure that employees are able to work in a safe and comfortable environment that minimises the risk of injury – physical andemotional.
HOW SMARTEK SOFTWARE CAN MANAGE CONTRACTOR COMPLIANCE Smartek: Software to manage contractor compliance. Smartek is designed to be as flexible as possible, meaning it can be tailored to the precise needs of your business.BLOG | SMARTEK
Welcome to the Smartek Blog. Find the latest updates on cloud based business management and monitoring here. 5 BENEFITS OF ONLINE TRAINING COURSES You'd be hard-pressed to find a professional that isn't in a time crunch. And while staff training will always be an important component of business success, the fast-paced nature of today's corporate world means learning opportunities need to be delivered in HOW TO IDENTIFY AND DEAL WITH CORPORATE THEFT OR FRAUD How to identify internal theft or fraud. The key to identifying crimes within a business is to act quickly. The later action is taken, the likelier it is that the theft or fraud will continue for long periods of time, costing your company significantly more than if the situation was dealt with immediately. WHY THE RIGHT FIRST AID COURSE IS CRITICAL TO YOUR Why first aid training is important. While some organisations – such as construction or manufacturing companies – may have more pressing first aid needs than others, it's important not to grow complacent and assume a workplace is safe enough to not require specialist training. ESSENTIAL EQ & PRACTICAL SKILLS FOR FRONTLINE STAFF IN The essential skills needed for hospitality and retail. While hospitality and retail are very different sectors in many ways, there's a lot of overlap between the two in terms of the attributes great frontline staff should have. At the top of this list sit interpersonal skills such as good communication, patience and afriendly attitude.
HOW TO MANAGE THE CHALLENGE OF HAVING CONTRACTORS ON SITE Bringing contractors on site can result in a number of increased risks for your business, some of which can multiply further once they begin to subcontract these jobs out to other businesses. CAN YOU IMPROVE COMPLIANCE WITH A CULTURE OF We all know how important it is to comply with regulations and standards for any given industry. Compliance exists for a reason: To keep people safe. As such, when a company fails to comply to the most current set of standards, they face a whole HOW TO GET EMPLOYEES ENGAGED WITH HAZARD IDENTIFICATION The idea is that it is part of an active approach to risk management. Instead of waiting for things to wrong and then reviewing the outcomes, employees use their initiative to spot risks and hazards ahead of time, allowing managers and other team members to WHAT'S THE COST OF HIRING THE WRONG CLUB EXECUTIVE? Theme #2: Conducting background checks, otherwise known as vetting, is a key element of the hiring process.When you don't vet potential hires for your club executive position your risk hiring an employee with a shady past or unethical tendencies.COMPLIANCE
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COMPLIANCE CAN BE COMPLEX Take the stress out of compliance and reduce your risk. Smartek's secure, cloud-based technology continually monitors compliance in real time, giving you peace of mind. Download our e-Flyer SMARTEK, TRUSTED BY THOUSANDS EASILY STREAMLINE YOUR OPERATIONAL EFFICIENCIES WITH OUR CLOUD-BASED TECHNOLOGY AND ENSURE YOU ARE A BRAND YOUR INDUSTRY CAN TRUST! SMARTEK IS CURRENTLY MANAGING COMPLIANCES FOR SOME OF AUSTRALIA’SBIGGEST BRANDS.
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