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ENERGY SAVING TIPS
Cutting back on energy usage has benefits for both the planet and for your pocket – read our top 30 tips for saving on your gas andelectricity.
ABOUT US | NPOWER
npower is a leading supplier of gas and electricity for residential and business customers. Discover more about us and our company.LOGIN
Loading. ×Sorry to interruptSorry to interrupt LOGIN | MY ACCOUNT ONLINE | BUSINESS SOLUTIONS | NPOWER Register your account : What My Account Online can do for you Create, view and download energy reports View and download npower invoices Send meter readings online LOGIN TEMPLATE TITLE Products & contracts. All your product and contract information in one place, where you can search and download records, view terms and conditions, renewal dates and much more. TRY OUR KILOWHAT? CALCULATOR Kilowhat? Ever wondered where all those Kilowatts you see on your energy bill actually come from? Use our interactive kW calculator to get a better idea of how those lazy summer days in front of the TV, soggy weekend video gaming sessions and hours plugged into yourcomputer can add to
DEEMED PRICES
Deemed prices - effective from 1st April 2021 The tables below show the deemed rates your premises will be charged on based on the type of metering half hourly (HH) or non-half-hourly (NHH).INSOLVENCY FORM
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NEW CONNECTION APPLICATION FORM Business Solutions Supply Details (mandatory) Additional information (please complete if your available capacity is 75 kva or more) MPAN: (supply number) kVA: Voltage: (please tick) Low (415v) High (11000v ) Extra high (33000v Meter Required (please tick): Single Phase Three Phase ee Phase CT Half Hourly Are you interested in Smart Metering? GAS SITEWORKS & METER APPLICATION FORM Gas Siteworks & Meter Application Form Type your details directly into the fields provided in this PDF file, then submit automatically byemail, by
ENERGY SAVING TIPS
Cutting back on energy usage has benefits for both the planet and for your pocket – read our top 30 tips for saving on your gas andelectricity.
ABOUT US | NPOWER
npower is a leading supplier of gas and electricity for residential and business customers. Discover more about us and our company.LOGIN
Loading. ×Sorry to interruptSorry to interrupt LOGIN | MY ACCOUNT ONLINE | BUSINESS SOLUTIONS | NPOWER Register your account : What My Account Online can do for you Create, view and download energy reports View and download npower invoices Send meter readings online LOGIN TEMPLATE TITLE Products & contracts. All your product and contract information in one place, where you can search and download records, view terms and conditions, renewal dates and much more. TRY OUR KILOWHAT? CALCULATOR Kilowhat? Ever wondered where all those Kilowatts you see on your energy bill actually come from? Use our interactive kW calculator to get a better idea of how those lazy summer days in front of the TV, soggy weekend video gaming sessions and hours plugged into yourcomputer can add to
DEEMED PRICES
Deemed prices - effective from 1st April 2021 The tables below show the deemed rates your premises will be charged on based on the type of metering half hourly (HH) or non-half-hourly (NHH).INSOLVENCY FORM
We use cookies to help improve our site and your experience. By continuing to use this site you are agreeing to our use of cookies.Our cookie policy
NEW CONNECTION APPLICATION FORM Business Solutions Supply Details (mandatory) Additional information (please complete if your available capacity is 75 kva or more) MPAN: (supply number) kVA: Voltage: (please tick) Low (415v) High (11000v ) Extra high (33000v Meter Required (please tick): Single Phase Three Phase ee Phase CT Half Hourly Are you interested in Smart Metering? GAS SITEWORKS & METER APPLICATION FORM Gas Siteworks & Meter Application Form Type your details directly into the fields provided in this PDF file, then submit automatically byemail, by
HOME SERVICES
Home services from npower and E.ON. npower is now part of the E.ON group, so as well as helping you see if you qualify for free or subsidised home energy improvements under the Energy Company Obligation (ECO) scheme, we’re offering you a range of E.ON products and services that could help you save energy, money and theenvironment.
BUSINESS | NPOWER
npower is now part of the E.ON group, which means our customers are gradually being moved over to become customers of E.ON Next - asubsidiary of E.ON.
LOGIN | MY ACCOUNT ONLINE | BUSINESS SOLUTIONS | NPOWER Register your account : What My Account Online can do for you Create, view and download energy reports View and download npower invoices Send meter readings online FUEL BANK | IN THE COMMUNITY | ABOUT US | NPOWER Phone calls We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlinesor mobiles.
INSOLVENCY FORM
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NPOWER - MY ACCOUNT ONLINE - HELP Help - Login. To login to my account online simply enter your username and password. If you have registered for my account online yourself we will send you an e-mail when your account is ready, you can then login with the username and password that you chose when you registered. STAYING COVID-19 SECURE IN 2020 ˇ ˝˘ ˆ We have carried out a COVID-19 risk assessment and shared the results with the people who work here We have cleaning, handwashing andhygiene procedures
NPOWER - MY ACCOUNT ONLINE - HELP Help - Registration. To register for my account online simply enter your npower account number and npower contract number. You will be able to find these on one of your recent invoices. CAN MY FIT PAYMENT BE OFFSET AGAINST MY ELECTRICITY OR GAS Phone calls: We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. ANY EARLIER DATE ON WHICH YOU CHANGE YOUR TARIFF NPOWER Year Plus v8 July 2022 offer applicable to your new home. Those prices may be different from the prices in your present home, for example due to regional variations inLOG IN - NPOWER
View & pay your npower bill, submit meter readings and manage your payments with your secure online account. Don't have an online account? Activate it now. PRICE CAP | ENERGY | NPOWER The price cap is a limit set by Ofgem to protect customers on default tariffs, or on tariffs with (or linked to) standard variable rates. It became effective from 17 April 2017 for prepayment customers, and from 1 January 2019 for Direct Debit and Receipt of Bill customers. It’s then updated every April and October to reflect changes inENERGY TARIFFS
On 5 February the energy regulator, Ofgem, announced an increase in the price cap for customers on standard variable rates from 1 April 2021. This means our gas and electricity prices have now changed for customers on our standard variable tariffs. You don’t need to do anything - if you’re affected you’ll have received a letter aroundthe
ECO SCHEME |NPOWER
You can see if you qualify under the government's Energy Company Obligation (ECO) scheme by completing our online application form. If you are and you’d like to progress this application further you can choose whether or not you want us to pass your information to our trusted provider 0800 Repair* who may be able to help you further. METER OPERATION, DATA COLLECTION, AND DATA AGGREGATION Meter Operator (MOP): We can be appointed to install, upgrade and maintain metering equipment at your site (s). Any Half-Hourly (HH) meter must have a MOP contract in place. Data Aggregator (DA): We are accredited by Elexon to carry out data aggregation services to industry standards. The DA is responsible for passing consumption datafrom the
CHANGES TO NON-COMMODITY CHARGES Changes to electricity. non-commodity. charges. We remain committed to improving the products and services that we provide to our customers. As part of this, we are launching a new account management system, set to offer you a host of benefits. As a result, there will be some changes and improvements to your invoicing, online account management I WANT TO MAKE CHANGES TO MY ACCOUNT DETAILS, WHAT DO I I want to make changes to my account details, what do I need to do? The easiest way to change your details is to log in to your online account and then go to your profile. If you don't have an online account then you can contact us to speak to someone. If you need to change your details because you're moving home, please view our movinghome page.
I'VE LOST THE INSTRUCTIONS TO MY SMARTPOWER ELECTRICITY Phone calls: We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. HOW DO I GET A REPLACEMENT PAYMENT DEVICE FOR MY How do I get a replacement payment device for my prepayment meter? Please contact us and we will arrange for a replacement key or card. If you have lost or damaged your key or card please refer to 'our 'Your payment key or card' pages. I HAVE A QUERY REGARDING MICROGENERATION WHO DO I CONTACT? I have a query regarding Microgeneration who do I contact? The Microgeneration team can help with any queries regarding Microgeneration e.g. solar PV systems, how it works and what steps you need to take when getting these devices installed. They can also assist with any queries relating toLOG IN - NPOWER
View & pay your npower bill, submit meter readings and manage your payments with your secure online account. Don't have an online account? Activate it now. PRICE CAP | ENERGY | NPOWER The price cap is a limit set by Ofgem to protect customers on default tariffs, or on tariffs with (or linked to) standard variable rates. It became effective from 17 April 2017 for prepayment customers, and from 1 January 2019 for Direct Debit and Receipt of Bill customers. It’s then updated every April and October to reflect changes inENERGY TARIFFS
On 5 February the energy regulator, Ofgem, announced an increase in the price cap for customers on standard variable rates from 1 April 2021. This means our gas and electricity prices have now changed for customers on our standard variable tariffs. You don’t need to do anything - if you’re affected you’ll have received a letter aroundthe
ECO SCHEME |NPOWER
You can see if you qualify under the government's Energy Company Obligation (ECO) scheme by completing our online application form. If you are and you’d like to progress this application further you can choose whether or not you want us to pass your information to our trusted provider 0800 Repair* who may be able to help you further. METER OPERATION, DATA COLLECTION, AND DATA AGGREGATION Meter Operator (MOP): We can be appointed to install, upgrade and maintain metering equipment at your site (s). Any Half-Hourly (HH) meter must have a MOP contract in place. Data Aggregator (DA): We are accredited by Elexon to carry out data aggregation services to industry standards. The DA is responsible for passing consumption datafrom the
CHANGES TO NON-COMMODITY CHARGES Changes to electricity. non-commodity. charges. We remain committed to improving the products and services that we provide to our customers. As part of this, we are launching a new account management system, set to offer you a host of benefits. As a result, there will be some changes and improvements to your invoicing, online account management I WANT TO MAKE CHANGES TO MY ACCOUNT DETAILS, WHAT DO I I want to make changes to my account details, what do I need to do? The easiest way to change your details is to log in to your online account and then go to your profile. If you don't have an online account then you can contact us to speak to someone. If you need to change your details because you're moving home, please view our movinghome page.
I'VE LOST THE INSTRUCTIONS TO MY SMARTPOWER ELECTRICITY Phone calls: We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. HOW DO I GET A REPLACEMENT PAYMENT DEVICE FOR MY How do I get a replacement payment device for my prepayment meter? Please contact us and we will arrange for a replacement key or card. If you have lost or damaged your key or card please refer to 'our 'Your payment key or card' pages. I HAVE A QUERY REGARDING MICROGENERATION WHO DO I CONTACT? I have a query regarding Microgeneration who do I contact? The Microgeneration team can help with any queries regarding Microgeneration e.g. solar PV systems, how it works and what steps you need to take when getting these devices installed. They can also assist with any queries relating to I WANT TO MAKE CHANGES TO MY ACCOUNT DETAILS, WHAT DO I I want to make changes to my account details, what do I need to do? The easiest way to change your details is to log in to your online account and then go to your profile. If you don't have an online account then you can contact us to speak to someone. If you need to change your details because you're moving home, please view our movinghome page.
CHANGES TO NON-COMMODITY CHARGES Changes to electricity. non-commodity. charges. We remain committed to improving the products and services that we provide to our customers. As part of this, we are launching a new account management system, set to offer you a host of benefits. As a result, there will be some changes and improvements to your invoicing, online account management RISK NAVIGATOR OVERVIEW The energy market is a dynamic and fast-changing place. Risk Navigator provides you with access to the latest market intelligence, news and analysis 24/7, plus a secure log-in to a range of bespoke reports and information about your own energy-transacting portfolio, if you buy via flexible contract. All data is thoroughly researched and AM I ON YOUR CHEAPEST TARIFF? Am I on your cheapest tariff? On your bill and annual statement we will always tell you if there is a cheaper tariff that you could switch to. On the front page of your bill and annual statement you will see your personal projection of your energy costs for the next 12 months. Alongside this we will show you two estimated savings figuresfor
I PAY BY DIRECT DEBIT Yes, so please don't cancel your Direct Debit until after that has happened. We'll collect the full amount on the date shown on the final bill through the Direct Debit or refund any credit that's due. If you've already cancelled it, don't worry, we'll include details of other ways to pay when we send your final bill. LOGIN | MY ACCOUNT ONLINE | BUSINESS SOLUTIONS | NPOWER Register your account. What My Account Online can do for you. Create, view and download energy reports. View and download npower invoices. Send meter readings online. Manage multiple users.DEEMED PRICES
Deemed prices - effective from 1st April 2021 The tables below show the deemed rates your premises will be charged on based on the type of metering half hourly (HH) or non-half-hourly (NHH).FREE BOILER
We’ve installed thousands of boilers across the UK for eligible customers as part of the government’s Energy Company Obligation (ECO) scheme since 2013. You might also hear of terms like ‘boiler grant’ to describe the scheme. You can see if you’re eligible for a free or subsidised boiler in minutes by completing our onlineapplication
WHY HAS MY DIRECT DEBIT BEEN CANCELLED? There are several reasons why your Direct Debit may have been cancelled, but the best thing to do is call us and find out what's happened. If you don't get in touch, you could build up a debt on your account or we could end up owing you money. You'll find our phonenumbers here.
WHAT HAPPENS TO MY GREEN DEAL PLAN IF I MOVE HOUSE? What happens to my Green Deal Plan if I move house? If you move house you will no longer benefit from the improvements that you have had installed, you won't have to continue paying for them under the Green Deal. As the finance is linked to your property it will pass onto the new occupants when you move.Skip to content
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npower 2020
Phone calls:
We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes’ with your package, calls to a 0330 number will be part of these. BUSINESS ENERGY JUST GOT EASIER Use the slider below to find your annual spend and we'll take you to the right part of the site for your business. Go I don't know my annual spend OR CALL OUR NPOWER BUSINESS TEAM:You can call us on:
0800 197 6147 or 0330 100 6981 0800 048 1544Opening times:
Monday to Thursday from 8:30am to 5:30pm, Friday from 9:00am to5:00pm.
View call charge information OK, so you don't know your annual spend , which business is most likeyours?
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