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INSTRUCTIONS
Let us know when and where you're digging (call 811 or use one of our online services) and we'll notify our member utility companies so they can mark their lines, pipes or cables near your job site. This is a FREE service. Sunshine 811 is a call center and educational resource for Florida’s excavators, underground facility owners and MY — SUNSHINE 811EXTRAORDINARY CIRCUMSTANCESSYSTEM STATUSASSOCIATE MEMBER LISTLATEST NEWSFORMS Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.com HOMEOWNER — SUNSHINE 811 Prepare information for 811. Have the information below prepared before making the request: Contact information including contact name, telephone numbers and email address. County and city. Street address where you will be digging. Name of nearest intersecting street. Date and time digging is scheduled to begin.TICKET INFORMATION
FLORIDA ENFORCEMENT
Florida Enforcement Effective July 1, 2020, the Underground Facility Damage Prevention and Safety Act, Chapter 556, Florida Statutes, introduced higher penalties for violations involving gas facilities, investigations of gas facility damages that result in incidents by the Florida Fire Marshal, new protections for permanent markers, new violation for digging in the tolerance zone and more. POSITIVE RESPONSE INFO Positive Response. Sunshine 811 provides the Positive Response System as a way for member utility companies to communicate with excavators about their job sites. A utility enters one of 23 positive response codes that lets you know if a utility is marked, unmarked, not in conflict (clear) or high priority. Unmarked codes also provide a brief DIGGING NEAR BURIED UTILITIES Tolerance Zone. The flags and paint marks used to mark buried utilities show the approximate location of the actual facility. Utilities have a tolerance zone that runs 24-inches from the utility's outside edges. Before using mechanized digging equipment in a tolerance zone, you must make sure that someone observes the dig tohelp the person on
EXCAVATOR INSTRUCTIONS Excavation is planned. White lining your proposed dig site with white paint, flags or stakes is recommended, but required when a utility cannot understand the locate description. Contact Sunshine 811 at 811 or sunshine811.com to request a ticket. A ticket is valid 30 calendar days. Wait the required time (2 full business days for regular digCHAPTER 556, F.S.
556.101 Short title; legislative intent.—. (1) This chapter may be cited as the “Underground Facility Damage Prevention and Safety Act.”. (2) It is the intent of the Legislature to provide access for excavating contractors and the public to provide notification to thesystem
EXACTIX
We're sorry, but Internet Explorer is not supported by this site. Please use Microsoft Edge or one of these supported browsers: SUNSHINE 811CALENDARHOMEOWNERLLAME AL 811CREATE A TICKETEXCAVATORINSTRUCTIONS
Let us know when and where you're digging (call 811 or use one of our online services) and we'll notify our member utility companies so they can mark their lines, pipes or cables near your job site. This is a FREE service. Sunshine 811 is a call center and educational resource for Florida’s excavators, underground facility owners and MY — SUNSHINE 811EXTRAORDINARY CIRCUMSTANCESSYSTEM STATUSASSOCIATE MEMBER LISTLATEST NEWSFORMS Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.com HOMEOWNER — SUNSHINE 811 Prepare information for 811. Have the information below prepared before making the request: Contact information including contact name, telephone numbers and email address. County and city. Street address where you will be digging. Name of nearest intersecting street. Date and time digging is scheduled to begin.TICKET INFORMATION
FLORIDA ENFORCEMENT
Florida Enforcement Effective July 1, 2020, the Underground Facility Damage Prevention and Safety Act, Chapter 556, Florida Statutes, introduced higher penalties for violations involving gas facilities, investigations of gas facility damages that result in incidents by the Florida Fire Marshal, new protections for permanent markers, new violation for digging in the tolerance zone and more. POSITIVE RESPONSE INFO Positive Response. Sunshine 811 provides the Positive Response System as a way for member utility companies to communicate with excavators about their job sites. A utility enters one of 23 positive response codes that lets you know if a utility is marked, unmarked, not in conflict (clear) or high priority. Unmarked codes also provide a brief DIGGING NEAR BURIED UTILITIES Tolerance Zone. The flags and paint marks used to mark buried utilities show the approximate location of the actual facility. Utilities have a tolerance zone that runs 24-inches from the utility's outside edges. Before using mechanized digging equipment in a tolerance zone, you must make sure that someone observes the dig tohelp the person on
EXCAVATOR INSTRUCTIONS Excavation is planned. White lining your proposed dig site with white paint, flags or stakes is recommended, but required when a utility cannot understand the locate description. Contact Sunshine 811 at 811 or sunshine811.com to request a ticket. A ticket is valid 30 calendar days. Wait the required time (2 full business days for regular digCHAPTER 556, F.S.
556.101 Short title; legislative intent.—. (1) This chapter may be cited as the “Underground Facility Damage Prevention and Safety Act.”. (2) It is the intent of the Legislature to provide access for excavating contractors and the public to provide notification to thesystem
EXACTIX
We're sorry, but Internet Explorer is not supported by this site. Please use Microsoft Edge or one of these supported browsers: CONTACT — SUNSHINE 811 If the contact or damage causes an emergency involving danger to life, health, or property, you must immediately: Evacuate your employees and all other endangered persons from the immediate vicinity, to the best of your ability. Call 911 and provide: Exact location of the emergency. Nature of the emergency. Type of underground utilityaffected.
FLORIDA ENFORCEMENT
Florida Enforcement Effective July 1, 2020, the Underground Facility Damage Prevention and Safety Act, Chapter 556, Florida Statutes, introduced higher penalties for violations involving gas facilities, investigations of gas facility damages that result in incidents by the Florida Fire Marshal, new protections for permanent markers, new violation for digging in the tolerance zone and more.GENERAL CONTACTS
Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.comGENERAL QUESTIONS
General Questions. Who is required to notify Sunshine 811? Anyone who is digging. This includes: auguring, boring, cable or pipe plowing or driving, digging, directional drilling, ditching, grading, moving earth, pipe bursting, razing, scraping, setting poles, structure demolition, trenching, use of explosives, wrecking and any other trenchless technology.SUNSHINE 811
The best first step for any digging project, large or small, is to contact Sunshine 811 before you dig, either by calling 811 or submitting an online request . Learn more about your responsibilities as a professional excavator, even if your only excavation tools are hand tools. Make "My Sunshine 811" your damage prevention controlpanel.
EXCAVATOR INSTRUCTIONS Excavation is planned. White lining your proposed dig site with white paint, flags or stakes is recommended, but required when a utility cannot understand the locate description. Contact Sunshine 811 at 811 or sunshine811.com to request a ticket. A ticket is valid 30 calendar days. Wait the required time (2 full business days for regular dig CONTRACTOR QUESTIONS First, check the Positive Response System to make sure any utility hasn't left instructions for you. Then, contact the utility owner directly. Contact numbers are on your ticket or in Internet Ticket Entry or you may call (800) 638-4097. I've confirmed utility responses and all indicate the site is located, but when I got to the site therewere
HIGH PRIORITY SUBSURFACE INSTALLATION An HPSI incident is defined as an event that involves damage to a high-priority subsurface installation that has been identified as such by the operator according to the notification procedures in s.556.116 (1) and that results in: Serious bodily injury requiring inpatient hospitalization; or. Property damage, including service-restoration LOW IMPACT MARKING PRODUCTS Low Impact Marking. Whether requesting a new locate ticket or renewing an existing ticket, excavators are required to follow low impact marking practices. This begins with the locate description on your ticket. The practices outlined below serve four purposes: Helps ensure the locate is accurate. Reduces unnecessary locate marks. DECLARATIONS REVISED Extraordinary Circumstance Declarations. Utilities can declare extraordinary circumstances when operating conditions make it impractical to comply with Chapter 556, F.S., provisions. This relieves them of the legal responsibility to locate and mark within the legal time frame. It does not relieve excavators from calling 811to request locate
SUNSHINE 811CALENDARHOMEOWNERLLAME AL 811CREATE A TICKETEXCAVATORINSTRUCTIONS
Let us know when and where you're digging (call 811 or use one of our online services) and we'll notify our member utility companies so they can mark their lines, pipes or cables near your job site. This is a FREE service. Sunshine 811 is a call center and educational resource for Florida’s excavators, underground facility owners and MY — SUNSHINE 811EXTRAORDINARY CIRCUMSTANCESSYSTEM STATUSASSOCIATE MEMBER LISTLATEST NEWSFORMS Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.com HOMEOWNER — SUNSHINE 811 Prepare information for 811. Have the information below prepared before making the request: Contact information including contact name, telephone numbers and email address. County and city. Street address where you will be digging. Name of nearest intersecting street. Date and time digging is scheduled to begin.TICKET INFORMATION
LEARNING CENTER
Learning Center. Find resources to help you learn more about Sunshine 811 and safe digging best practices. 811 Process (infographic) Chapter 556 & Enforcement. Color Codes Defined. Cross Bore Awareness. Damage Prevention Guide. Digging Near Buried Lines (includes tolerance zone, what to do when you contact a utility and other safe digging tips)FLORIDA ENFORCEMENT
Florida Enforcement Effective July 1, 2020, the Underground Facility Damage Prevention and Safety Act, Chapter 556, Florida Statutes, introduced higher penalties for violations involving gas facilities, investigations of gas facility damages that result in incidents by the Florida Fire Marshal, new protections for permanent markers, new violation for digging in the tolerance zone and more. DIGGING NEAR BURIED UTILITIES Tolerance Zone. The flags and paint marks used to mark buried utilities show the approximate location of the actual facility. Utilities have a tolerance zone that runs 24-inches from the utility's outside edges. Before using mechanized digging equipment in a tolerance zone, you must make sure that someone observes the dig tohelp the person on
EXCAVATOR INSTRUCTIONS Excavation is planned. White lining your proposed dig site with white paint, flags or stakes is recommended, but required when a utility cannot understand the locate description. Contact Sunshine 811 at 811 or sunshine811.com to request a ticket. A ticket is valid 30 calendar days. Wait the required time (2 full business days for regular digCHAPTER 556, F.S.
556.101 Short title; legislative intent.—. (1) This chapter may be cited as the “Underground Facility Damage Prevention and Safety Act.”. (2) It is the intent of the Legislature to provide access for excavating contractors and the public to provide notification to thesystem
EXACTIX
We're sorry, but Internet Explorer is not supported by this site. Please use Microsoft Edge or one of these supported browsers: SUNSHINE 811CALENDARHOMEOWNERLLAME AL 811CREATE A TICKETEXCAVATORINSTRUCTIONS
Let us know when and where you're digging (call 811 or use one of our online services) and we'll notify our member utility companies so they can mark their lines, pipes or cables near your job site. This is a FREE service. Sunshine 811 is a call center and educational resource for Florida’s excavators, underground facility owners and MY — SUNSHINE 811EXTRAORDINARY CIRCUMSTANCESSYSTEM STATUSASSOCIATE MEMBER LISTLATEST NEWSFORMS Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.com HOMEOWNER — SUNSHINE 811 Prepare information for 811. Have the information below prepared before making the request: Contact information including contact name, telephone numbers and email address. County and city. Street address where you will be digging. Name of nearest intersecting street. Date and time digging is scheduled to begin.TICKET INFORMATION
LEARNING CENTER
Learning Center. Find resources to help you learn more about Sunshine 811 and safe digging best practices. 811 Process (infographic) Chapter 556 & Enforcement. Color Codes Defined. Cross Bore Awareness. Damage Prevention Guide. Digging Near Buried Lines (includes tolerance zone, what to do when you contact a utility and other safe digging tips)FLORIDA ENFORCEMENT
Florida Enforcement Effective July 1, 2020, the Underground Facility Damage Prevention and Safety Act, Chapter 556, Florida Statutes, introduced higher penalties for violations involving gas facilities, investigations of gas facility damages that result in incidents by the Florida Fire Marshal, new protections for permanent markers, new violation for digging in the tolerance zone and more. DIGGING NEAR BURIED UTILITIES Tolerance Zone. The flags and paint marks used to mark buried utilities show the approximate location of the actual facility. Utilities have a tolerance zone that runs 24-inches from the utility's outside edges. Before using mechanized digging equipment in a tolerance zone, you must make sure that someone observes the dig tohelp the person on
EXCAVATOR INSTRUCTIONS Excavation is planned. White lining your proposed dig site with white paint, flags or stakes is recommended, but required when a utility cannot understand the locate description. Contact Sunshine 811 at 811 or sunshine811.com to request a ticket. A ticket is valid 30 calendar days. Wait the required time (2 full business days for regular digCHAPTER 556, F.S.
556.101 Short title; legislative intent.—. (1) This chapter may be cited as the “Underground Facility Damage Prevention and Safety Act.”. (2) It is the intent of the Legislature to provide access for excavating contractors and the public to provide notification to thesystem
EXACTIX
We're sorry, but Internet Explorer is not supported by this site. Please use Microsoft Edge or one of these supported browsers: HOMEOWNER — SUNSHINE 811 Prepare information for 811. Have the information below prepared before making the request: Contact information including contact name, telephone numbers and email address. County and city. Street address where you will be digging. Name of nearest intersecting street. Date and time digging is scheduled to begin. WELCOME — SUNSHINE 811 Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.com CONTACT — SUNSHINE 811 If the contact or damage causes an emergency involving danger to life, health, or property, you must immediately: Evacuate your employees and all other endangered persons from the immediate vicinity, to the best of your ability. Call 911 and provide: Exact location of the emergency. Nature of the emergency. Type of underground utilityaffected.
MEMBERS — SUNSHINE 811 Membership. Owners and operators of underground facilities in Florida are required to be members of Sunshine 811. (s.556.104 of the “Underground Facility Damage Prevention and Safety Act,” Chapter 556, Florida Statutes.) Our Member Services Department is available Monday through Friday, 7 a.m. to 6 p.m. to answer your questions andprovide
JOIN NOW — SUNSHINE 811 Welcome to Sunshine 811. Thank you for your interest in Sunshine 811. Our members enjoy the protections offered by the Underground Facility Damage Prevention and Safeyt Act, Chapter 556, Florida Statutes, as well as the high-quality services offered by our call center.GENERAL CONTACTS
Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.comSUNSHINE 811
The best first step for any digging project, large or small, is to contact Sunshine 811 before you dig, either by calling 811 or submitting an online request . Learn more about your responsibilities as a professional excavator, even if your only excavation tools are hand tools. Make "My Sunshine 811" your damage prevention controlpanel.
IRTHNET — SUNSHINE 811 Utilisphere (irthNet) Utilisphere is the web-based ticket management system provided to Sunshine 811 members at no additional cost. It makes ticket management easier by automating locate ticket processing as much or as little as you want. Utilisphere is easy to maintain, easy to set up and easy to use. There are no upfront costs orextensive IT
HIGH PRIORITY SUBSURFACE INSTALLATION An HPSI incident is defined as an event that involves damage to a high-priority subsurface installation that has been identified as such by the operator according to the notification procedures in s.556.116 (1) and that results in: Serious bodily injury requiring inpatient hospitalization; or. Property damage, including service-restoration CONTRACTOR QUESTIONS First, check the Positive Response System to make sure any utility hasn't left instructions for you. Then, contact the utility owner directly. Contact numbers are on your ticket or in Internet Ticket Entry or you may call (800) 638-4097. I've confirmed utility responses and all indicate the site is located, but when I got to the site therewere
SUNSHINE 811CALENDARHOMEOWNERLLAME AL 811CREATE A TICKETEXCAVATORINSTRUCTIONS
Let us know when and where you're digging (call 811 or use one of our online services) and we'll notify our member utility companies so they can mark their lines, pipes or cables near your job site. This is a FREE service. Sunshine 811 is a call center and educational resource for Florida’s excavators, underground facility owners and MY — SUNSHINE 811EXTRAORDINARY CIRCUMSTANCESSYSTEM STATUSASSOCIATE MEMBER LISTLATEST NEWSFORMS Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.com HOMEOWNER — SUNSHINE 811 Prepare information for 811. Have the information below prepared before making the request: Contact information including contact name, telephone numbers and email address. County and city. Street address where you will be digging. Name of nearest intersecting street. Date and time digging is scheduled to begin.TICKET INFORMATION
FLORIDA ENFORCEMENT
Florida Enforcement Effective July 1, 2020, the Underground Facility Damage Prevention and Safety Act, Chapter 556, Florida Statutes, introduced higher penalties for violations involving gas facilities, investigations of gas facility damages that result in incidents by the Florida Fire Marshal, new protections for permanent markers, new violation for digging in the tolerance zone and more. POSITIVE RESPONSE INFO Positive Response. Sunshine 811 provides the Positive Response System as a way for member utility companies to communicate with excavators about their job sites. A utility enters one of 23 positive response codes that lets you know if a utility is marked, unmarked, not in conflict (clear) or high priority. Unmarked codes also provide a brief DIGGING NEAR BURIED UTILITIES Tolerance Zone. The flags and paint marks used to mark buried utilities show the approximate location of the actual facility. Utilities have a tolerance zone that runs 24-inches from the utility's outside edges. Before using mechanized digging equipment in a tolerance zone, you must make sure that someone observes the dig tohelp the person on
HIGH PRIORITY SUBSURFACE INSTALLATIONCHAPTER 556, F.S.
556.101 Short title; legislative intent.—. (1) This chapter may be cited as the “Underground Facility Damage Prevention and Safety Act.”. (2) It is the intent of the Legislature to provide access for excavating contractors and the public to provide notification to thesystem
EXACTIX
We're sorry, but Internet Explorer is not supported by this site. Please use Microsoft Edge or one of these supported browsers: SUNSHINE 811CALENDARHOMEOWNERLLAME AL 811CREATE A TICKETEXCAVATORINSTRUCTIONS
Let us know when and where you're digging (call 811 or use one of our online services) and we'll notify our member utility companies so they can mark their lines, pipes or cables near your job site. This is a FREE service. Sunshine 811 is a call center and educational resource for Florida’s excavators, underground facility owners and MY — SUNSHINE 811EXTRAORDINARY CIRCUMSTANCESSYSTEM STATUSASSOCIATE MEMBER LISTLATEST NEWSFORMS Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.com HOMEOWNER — SUNSHINE 811 Prepare information for 811. Have the information below prepared before making the request: Contact information including contact name, telephone numbers and email address. County and city. Street address where you will be digging. Name of nearest intersecting street. Date and time digging is scheduled to begin.TICKET INFORMATION
FLORIDA ENFORCEMENT
Florida Enforcement Effective July 1, 2020, the Underground Facility Damage Prevention and Safety Act, Chapter 556, Florida Statutes, introduced higher penalties for violations involving gas facilities, investigations of gas facility damages that result in incidents by the Florida Fire Marshal, new protections for permanent markers, new violation for digging in the tolerance zone and more. POSITIVE RESPONSE INFO Positive Response. Sunshine 811 provides the Positive Response System as a way for member utility companies to communicate with excavators about their job sites. A utility enters one of 23 positive response codes that lets you know if a utility is marked, unmarked, not in conflict (clear) or high priority. Unmarked codes also provide a brief DIGGING NEAR BURIED UTILITIES Tolerance Zone. The flags and paint marks used to mark buried utilities show the approximate location of the actual facility. Utilities have a tolerance zone that runs 24-inches from the utility's outside edges. Before using mechanized digging equipment in a tolerance zone, you must make sure that someone observes the dig tohelp the person on
HIGH PRIORITY SUBSURFACE INSTALLATIONCHAPTER 556, F.S.
556.101 Short title; legislative intent.—. (1) This chapter may be cited as the “Underground Facility Damage Prevention and Safety Act.”. (2) It is the intent of the Legislature to provide access for excavating contractors and the public to provide notification to thesystem
EXACTIX
We're sorry, but Internet Explorer is not supported by this site. Please use Microsoft Edge or one of these supported browsers: CONTACT — SUNSHINE 811 If the contact or damage causes an emergency involving danger to life, health, or property, you must immediately: Evacuate your employees and all other endangered persons from the immediate vicinity, to the best of your ability. Call 911 and provide: Exact location of the emergency. Nature of the emergency. Type of underground utilityaffected.
HIGH PRIORITY SUBSURFACE INSTALLATION An HPSI incident is defined as an event that involves damage to a high-priority subsurface installation that has been identified as such by the operator according to the notification procedures in s.556.116 (1) and that results in: Serious bodily injury requiring inpatient hospitalization; or. Property damage, including service-restorationSUNSHINE 811
The best first step for any digging project, large or small, is to contact Sunshine 811 before you dig, either by calling 811 or submitting an online request . Learn more about your responsibilities as a professional excavator, even if your only excavation tools are hand tools. Make "My Sunshine 811" your damage prevention controlpanel.
GENERAL CONTACTS
Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.com EXCAVATOR INSTRUCTIONS Excavation is planned. White lining your proposed dig site with white paint, flags or stakes is recommended, but required when a utility cannot understand the locate description. Contact Sunshine 811 at 811 or sunshine811.com to request a ticket. A ticket is valid 30 calendar days. Wait the required time (2 full business days for regular digGENERAL QUESTIONS
General Questions. Who is required to notify Sunshine 811? Anyone who is digging. This includes: auguring, boring, cable or pipe plowing or driving, digging, directional drilling, ditching, grading, moving earth, pipe bursting, razing, scraping, setting poles, structure demolition, trenching, use of explosives, wrecking and any other trenchless technology. IRTHNET — SUNSHINE 811 Utilisphere (irthNet) Utilisphere is the web-based ticket management system provided to Sunshine 811 members at no additional cost. It makes ticket management easier by automating locate ticket processing as much or as little as you want. Utilisphere is easy to maintain, easy to set up and easy to use. There are no upfront costs orextensive IT
LOW IMPACT MARKING PRODUCTS Low Impact Marking. Whether requesting a new locate ticket or renewing an existing ticket, excavators are required to follow low impact marking practices. This begins with the locate description on your ticket. The practices outlined below serve four purposes: Helps ensure the locate is accurate. Reduces unnecessary locate marks.TOLERANCE ZONE
Tolerance Zone. The flags and paint marks used to mark buried utilities show the approximate location of the actual facility. Utilities have a tolerance zone that runs 24-inches from the utility's outside edges. Before using mechanized digging equipment in a tolerance zone, you must make sure that someone observes the dig tohelp the person on
CONTRACTOR QUESTIONS First, check the Positive Response System to make sure any utility hasn't left instructions for you. Then, contact the utility owner directly. Contact numbers are on your ticket or in Internet Ticket Entry or you may call (800) 638-4097. I've confirmed utility responses and all indicate the site is located, but when I got to the site therewere
SUNSHINE 811CALENDARHOMEOWNERLLAME AL 811CREATE A TICKETEXCAVATORINSTRUCTIONS
Let us know when and where you're digging (call 811 or use one of our online services) and we'll notify our member utility companies so they can mark their lines, pipes or cables near your job site. This is a FREE service. Sunshine 811 is a call center and educational resource for Florida’s excavators, underground facility owners and MY — SUNSHINE 811EXTRAORDINARY CIRCUMSTANCESSYSTEM STATUSASSOCIATE MEMBER LISTLATEST NEWSFORMS Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.com HOMEOWNER — SUNSHINE 811 Prepare information for 811. Have the information below prepared before making the request: Contact information including contact name, telephone numbers and email address. County and city. Street address where you will be digging. Name of nearest intersecting street. Date and time digging is scheduled to begin.TICKET INFORMATION
FLORIDA ENFORCEMENT
Florida Enforcement Effective July 1, 2020, the Underground Facility Damage Prevention and Safety Act, Chapter 556, Florida Statutes, introduced higher penalties for violations involving gas facilities, investigations of gas facility damages that result in incidents by the Florida Fire Marshal, new protections for permanent markers, new violation for digging in the tolerance zone and more. POSITIVE RESPONSE INFO Positive Response. Sunshine 811 provides the Positive Response System as a way for member utility companies to communicate with excavators about their job sites. A utility enters one of 23 positive response codes that lets you know if a utility is marked, unmarked, not in conflict (clear) or high priority. Unmarked codes also provide a brief DIGGING NEAR BURIED UTILITIES Tolerance Zone. The flags and paint marks used to mark buried utilities show the approximate location of the actual facility. Utilities have a tolerance zone that runs 24-inches from the utility's outside edges. Before using mechanized digging equipment in a tolerance zone, you must make sure that someone observes the dig tohelp the person on
HIGH PRIORITY SUBSURFACE INSTALLATIONCHAPTER 556, F.S.
556.101 Short title; legislative intent.—. (1) This chapter may be cited as the “Underground Facility Damage Prevention and Safety Act.”. (2) It is the intent of the Legislature to provide access for excavating contractors and the public to provide notification to thesystem
EXACTIX
We're sorry, but Internet Explorer is not supported by this site. Please use Microsoft Edge or one of these supported browsers: SUNSHINE 811CALENDARHOMEOWNERLLAME AL 811CREATE A TICKETEXCAVATORINSTRUCTIONS
Let us know when and where you're digging (call 811 or use one of our online services) and we'll notify our member utility companies so they can mark their lines, pipes or cables near your job site. This is a FREE service. Sunshine 811 is a call center and educational resource for Florida’s excavators, underground facility owners and MY — SUNSHINE 811EXTRAORDINARY CIRCUMSTANCESSYSTEM STATUSASSOCIATE MEMBER LISTLATEST NEWSFORMS Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.com HOMEOWNER — SUNSHINE 811 Prepare information for 811. Have the information below prepared before making the request: Contact information including contact name, telephone numbers and email address. County and city. Street address where you will be digging. Name of nearest intersecting street. Date and time digging is scheduled to begin.TICKET INFORMATION
FLORIDA ENFORCEMENT
Florida Enforcement Effective July 1, 2020, the Underground Facility Damage Prevention and Safety Act, Chapter 556, Florida Statutes, introduced higher penalties for violations involving gas facilities, investigations of gas facility damages that result in incidents by the Florida Fire Marshal, new protections for permanent markers, new violation for digging in the tolerance zone and more. POSITIVE RESPONSE INFO Positive Response. Sunshine 811 provides the Positive Response System as a way for member utility companies to communicate with excavators about their job sites. A utility enters one of 23 positive response codes that lets you know if a utility is marked, unmarked, not in conflict (clear) or high priority. Unmarked codes also provide a brief DIGGING NEAR BURIED UTILITIES Tolerance Zone. The flags and paint marks used to mark buried utilities show the approximate location of the actual facility. Utilities have a tolerance zone that runs 24-inches from the utility's outside edges. Before using mechanized digging equipment in a tolerance zone, you must make sure that someone observes the dig tohelp the person on
HIGH PRIORITY SUBSURFACE INSTALLATIONCHAPTER 556, F.S.
556.101 Short title; legislative intent.—. (1) This chapter may be cited as the “Underground Facility Damage Prevention and Safety Act.”. (2) It is the intent of the Legislature to provide access for excavating contractors and the public to provide notification to thesystem
EXACTIX
We're sorry, but Internet Explorer is not supported by this site. Please use Microsoft Edge or one of these supported browsers: CONTACT — SUNSHINE 811 If the contact or damage causes an emergency involving danger to life, health, or property, you must immediately: Evacuate your employees and all other endangered persons from the immediate vicinity, to the best of your ability. Call 911 and provide: Exact location of the emergency. Nature of the emergency. Type of underground utilityaffected.
HIGH PRIORITY SUBSURFACE INSTALLATION An HPSI incident is defined as an event that involves damage to a high-priority subsurface installation that has been identified as such by the operator according to the notification procedures in s.556.116 (1) and that results in: Serious bodily injury requiring inpatient hospitalization; or. Property damage, including service-restorationSUNSHINE 811
The best first step for any digging project, large or small, is to contact Sunshine 811 before you dig, either by calling 811 or submitting an online request . Learn more about your responsibilities as a professional excavator, even if your only excavation tools are hand tools. Make "My Sunshine 811" your damage prevention controlpanel.
GENERAL CONTACTS
Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States 811 or (800) 638-4097 communication@sunshine811.comGENERAL QUESTIONS
General Questions. Who is required to notify Sunshine 811? Anyone who is digging. This includes: auguring, boring, cable or pipe plowing or driving, digging, directional drilling, ditching, grading, moving earth, pipe bursting, razing, scraping, setting poles, structure demolition, trenching, use of explosives, wrecking and any other trenchless technology. EXCAVATOR INSTRUCTIONS Excavation is planned. White lining your proposed dig site with white paint, flags or stakes is recommended, but required when a utility cannot understand the locate description. Contact Sunshine 811 at 811 or sunshine811.com to request a ticket. A ticket is valid 30 calendar days. Wait the required time (2 full business days for regular dig IRTHNET — SUNSHINE 811 Utilisphere (irthNet) Utilisphere is the web-based ticket management system provided to Sunshine 811 members at no additional cost. It makes ticket management easier by automating locate ticket processing as much or as little as you want. Utilisphere is easy to maintain, easy to set up and easy to use. There are no upfront costs orextensive IT
LOW IMPACT MARKING PRODUCTS Low Impact Marking. Whether requesting a new locate ticket or renewing an existing ticket, excavators are required to follow low impact marking practices. This begins with the locate description on your ticket. The practices outlined below serve four purposes: Helps ensure the locate is accurate. Reduces unnecessary locate marks. CONTRACTOR QUESTIONS First, check the Positive Response System to make sure any utility hasn't left instructions for you. Then, contact the utility owner directly. Contact numbers are on your ticket or in Internet Ticket Entry or you may call (800) 638-4097. I've confirmed utility responses and all indicate the site is located, but when I got to the site therewere
TOLERANCE ZONE
Tolerance Zone. The flags and paint marks used to mark buried utilities show the approximate location of the actual facility. Utilities have a tolerance zone that runs 24-inches from the utility's outside edges. Before using mechanized digging equipment in a tolerance zone, you must make sure that someone observes the dig tohelp the person on
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Tickets & Positive Response Excavator Instructions Chapter 556 & EnforcementLow Impact Marking
Positive Response
Extraordinary Circumstance Declarations Damage Prevention Guide Safety Matters Online CourseLearning Center
Members
Members
Utilisphere/irthNet
Chapter 556 & EnforcementJoin Now
Member Positive Response Florida DIRT Information High Priority Subsurface Installation Extraordinary CircumstancesLow Impact Marking
System Status
Learning Center
Damage Prevention Guide Become an Associate Member Associate Member ListLLAME AL 811!
Resources
Latest News
Enforcement
Damage Reporting
System Status
811 Process Videos
Damage Prevention GuideCalendar
Forms
Learning Center
Online Store
Toolkits
Safety Education
About
About Sunshine 811
Map & Directions
Meet Our Board
The Law
Annual Report
Contacts
General Contacts
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Create a Ticket
COVID-19 UPDATE
WE’RE TAKING TICKETS!811 BEFORE YOU DIG
AVOID HITTING UNDERGROUND FACILITIES! LET US KNOW WHEN AND WHERE YOU'RE DIGGING (CALL 811 OR USE ONE OF OUR ONLINE SERVICES) AND WE'LL NOTIFY OUR MEMBER UTILITY COMPANIES SO THEY CAN MARK THEIR LINES, PIPES OR CABLES NEAR YOUR JOB SITE. THIS IS A _FREE _SERVICE. SUNSHINE 811 IS A CALL CENTER AND EDUCATIONAL RESOURCE FOR FLORIDA’S EXCAVATORS, UNDERGROUND FACILITY OWNERS AND OPERATORS, AND ANY OTHER STAKEHOLDERS WANTING TO PREVENT EXCAVATION DAMAGE TO UNDERGROUND FACILITIES.HOMEOWNER
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Sunshine 811, 11 Plantation Road, DeBary, FL, 32713, United States811 or (800) 638-4097communication@sunshine811.com Sunshine 811 All Rights Reserved. Website and Private Utility DisclaimersDetails
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