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LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.CUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.CUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
ABOUT US | MERCURY
What we do. We generate electricity from 100% renewable sources – hydro, geothermal, soon wind and, together with our customers, solar. We also sell electricity to our customers through our retail brands – Mercury and GLOBUG. We’re listed on the New Zealand Stock Exchange and the Australian Stock Exchange with foreign exempt listedstatus.
NEWS | MERCURY
0275 173 470. For media queries, please contact: Shannon Goldstone. Communication Manager. 027 210 5337. ABOUT MERCURY NZ LIMITED. Mercury’s mission is energy freedom. Our purpose is to inspire New Zealanders to enjoy energy in more wonderful ways and our goal is to be New Zealand’s leading energy brand. We focus on our customers,our
SHARE PRICE
Share Price. If you hold Mercury shares you can securely view and manage your holdings and investment details through Computershare. You can change your address, update your payment instructions and view your investment portfolio, including transactions. You can also set preferences for how you would like to receive shareholder information TRY AN EV | TRY AN ELECTRIC CAR | MERCURY | MERCURY Drive – a wonderful EV for a fixed monthly fee. Mercury Drive is our EV subscription plan service where you can cruise around in a wonderful EV for a fixed monthly subscription. Don’t just change the way you fuel your car, change the way you own it too. With a simple fixed monthly fee, no upfront purchase costs, maintenance andinsurance
CONTACT US | MERCURY 0800 20 18 20. Mobile or overseas: +64 9 526 8288. Monday to Friday, 8am–6pm. Public Holidays*, 8.30am-5pm.INVESTOR DIVIDENDS
Mercury’s dividend policy is to make distributions with a pay-out ratio of 70% to 85% of Free Cash Flow on average over time subject to the board’s due consideration of the Company’s working capital requirements and medium-term asset investment programme; a sustainable financial structure for the company, recognising the Company’s targeted long-term credit rating of BBB+ assigned by SSERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00.INVESTORS | MERCURY
The Framework demonstrates our commitment to a low carbon future for New Zealand, supports investment in renewable energy generation assets and activities and encourages the growth of green financial instruments and associated investments. We may issue Green Bonds in line with the International Capital Market Association Green BondPrinciples
MOVING HOUSE FAQS
Moving House with Mercury - FAQS. How do I move home or premises with Mercury? Moving is simple online via the My Account section of our website - take a look at our latest move offers when you move online. If you'd rather get in touch via a phone call, you can contact us on 0800 10 18 10. Business customers please call us on 0800 20 18 20 tomove.
EMPLOYEE COMMUNITY FUND How it works. A small donation can make a really big difference to community groups and projects. We’ve helped schools and pre-schools, sports teams and groups that support families. Our Fund has bought sports uniforms and equipment, paid for events, and supported travel and accommodation. We’ve bought BBQs, a dog-training frame,playground
NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.CUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
NEWS | MERCURY
0275 173 470. For media queries, please contact: Shannon Goldstone. Communication Manager. 027 210 5337. ABOUT MERCURY NZ LIMITED. Mercury’s mission is energy freedom. Our purpose is to inspire New Zealanders to enjoy energy in more wonderful ways and our goal is to be New Zealand’s leading energy brand. We focus on our customers,our
NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.CUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
NEWS | MERCURY
0275 173 470. For media queries, please contact: Shannon Goldstone. Communication Manager. 027 210 5337. ABOUT MERCURY NZ LIMITED. Mercury’s mission is energy freedom. Our purpose is to inspire New Zealanders to enjoy energy in more wonderful ways and our goal is to be New Zealand’s leading energy brand. We focus on our customers,our
NEWS | MERCURY
0275 173 470. For media queries, please contact: Shannon Goldstone. Communication Manager. 027 210 5337. ABOUT MERCURY NZ LIMITED. Mercury’s mission is energy freedom. Our purpose is to inspire New Zealanders to enjoy energy in more wonderful ways and our goal is to be New Zealand’s leading energy brand. We focus on our customers,our
SHARE PRICE
Share Price. If you hold Mercury shares you can securely view and manage your holdings and investment details through Computershare. You can change your address, update your payment instructions and view your investment portfolio, including transactions. You can also set preferences for how you would like to receive shareholder information TRY AN EV | TRY AN ELECTRIC CAR | MERCURY | MERCURY Drive – a wonderful EV for a fixed monthly fee. Mercury Drive is our EV subscription plan service where you can cruise around in a wonderful EV for a fixed monthly subscription. Don’t just change the way you fuel your car, change the way you own it too. With a simple fixed monthly fee, no upfront purchase costs, maintenance andinsurance
CONTACT US | MERCURY 0800 20 18 20. Mobile or overseas: +64 9 526 8288. Monday to Friday, 8am–6pm. Public Holidays*, 8.30am-5pm.INVESTOR DIVIDENDS
Mercury’s dividend policy is to make distributions with a pay-out ratio of 70% to 85% of Free Cash Flow on average over time subject to the board’s due consideration of the Company’s working capital requirements and medium-term asset investment programme; a sustainable financial structure for the company, recognising the Company’s targeted long-term credit rating of BBB+ assigned by SSERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00.INVESTORS | MERCURY
The Framework demonstrates our commitment to a low carbon future for New Zealand, supports investment in renewable energy generation assets and activities and encourages the growth of green financial instruments and associated investments. We may issue Green Bonds in line with the International Capital Market Association Green BondPrinciples
METERS FAQS
While modern meters or smart meters are automatically read, older meters and all gas meters have to be read manually to get an accurate reading. This often involves a Meter Reader visiting your property every other month to take a reading. You can also provide a customer reading yourself in My Account here, or by heading over to ‘Bills’and
MOVING HOUSE FAQS
Moving House with Mercury - FAQS. How do I move home or premises with Mercury? Moving is simple online via the My Account section of our website - take a look at our latest move offers when you move online. If you'd rather get in touch via a phone call, you can contact us on 0800 10 18 10. Business customers please call us on 0800 20 18 20 tomove.
EMPLOYEE COMMUNITY FUND How it works. A small donation can make a really big difference to community groups and projects. We’ve helped schools and pre-schools, sports teams and groups that support families. Our Fund has bought sports uniforms and equipment, paid for events, and supported travel and accommodation. We’ve bought BBQs, a dog-training frame,playground
NEW ZEALAND POWER COMPANY Mercury - making energy more wonderful. If you're looking for electricity or gas for your home, business or farm we've got youcovered.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes.LAKE LEVELS
Lake Taupo is the main storage for the Waikato Hydro System which helps Mercury generate Hydro Power and Renewable Energy in New ZealandCUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
CHARGEUP: LOG IN TO THE SITE Login here using your username and password (Cookies must be enabled in your browser) Help with Cookies must be enabled in your browser EXECUTIVE MANAGEMENT Vince joined Mercury in March 2020. Vince has considerable experience in the energy sector in both New Zealand and Australia. Most recently he was Chief Executive at generator/retailer Trustpower and prior to that, Chief Executive of Hydro Tasmania. NEW ZEALAND POWER COMPANY Mercury - making energy more wonderful. If you're looking for electricity or gas for your home, business or farm we've got youcovered.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes.LAKE LEVELS
Lake Taupo is the main storage for the Waikato Hydro System which helps Mercury generate Hydro Power and Renewable Energy in New ZealandCUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
CHARGEUP: LOG IN TO THE SITE Login here using your username and password (Cookies must be enabled in your browser) Help with Cookies must be enabled in your browser EXECUTIVE MANAGEMENT Vince joined Mercury in March 2020. Vince has considerable experience in the energy sector in both New Zealand and Australia. Most recently he was Chief Executive at generator/retailer Trustpower and prior to that, Chief Executive of Hydro Tasmania. TRY AN EV | TRY AN ELECTRIC CAR | MERCURY | MERCURY If you're ready to find out if an electric vehicle is right for you, then you're ready to try Mercury Drive. Mercury Drive is the perfect way to join the electric revolution.SHARE PRICE
Have a question about us? Mercury Office. 33 Broadway, Newmarket Auckland, 1023 PO Box 90399 Auckland 1142 P: 0275 173 470 CONTACT US | MERCURY OTHER GLOBUG PO Box: 92008, Auckland Phone: 0800 773 729 Learn more. Media Enquiries Phone: 027 210 5337 Send a media enquiry. PleaseNEWS | MERCURY
Mercury appoints GM Customer 6 May 2021 – Mercury is pleased to announce that Craig Neustroski has been appointed as General Manager Customer, reporting toSERVICE FEES
Service Fees. Sometimes we may charge you for specific services that are not part of your everyday power or gas supply. These one-off fees do not attract a Prompt Payment Discount.INVESTORS | MERCURY
The Framework demonstrates our commitment to a low carbon future for New Zealand, supports investment in renewable energy generation assets and activities and encourages the growth of green financial instruments and associated investments.INVESTOR DIVIDENDS
Mercury’s dividend policy is to make distributions with a pay-out ratio of 70% to 85% of Free Cash Flow on average over time subject to the board’s due consideration of the Company’s working capital requirements and medium-term asset investment programme; a sustainable financial structure for the company, recognising the Company’s targeted long-term credit rating of BBB+ assigned by SMOVING HOUSE FAQS
Moving is simple online via the My Account section of our website - take a look at our latest move offers when you move online. If you'd rather get in touch via a phone call, you can contact us on 0800 10 18 10. Business customers please call us on 0800 20 18 20 to move.METERS FAQS
You might notice our new meter readers wear orange uniforms, but beyond this most customers won’t see any change. For a group of our customers, the sequence of streets that our new meter readers walk will change the timing of their meter read. EMPLOYEE COMMUNITY FUND We have strong connections in our communities, and our people do too. Our staff members suggest where we can make a big difference in their communities, through sharing our NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
ABOUT US | MERCURY
What we do. We generate electricity from 100% renewable sources – hydro, geothermal, soon wind and, together with our customers, solar. We also sell electricity to our customers through our retail brands – Mercury and GLOBUG. We’re listed on the New Zealand Stock Exchange and the Australian Stock Exchange with foreign exempt listedstatus.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.CUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
TRY AN EV | TRY AN ELECTRIC CAR | MERCURY | MERCURY Drive – a wonderful EV for a fixed monthly fee. Mercury Drive is our EV subscription plan service where you can cruise around in a wonderful EV for a fixed monthly subscription. Don’t just change the way you fuel your car, change the way you own it too. With a simple fixed monthly fee, no upfront purchase costs, maintenance andinsurance
ONLINE BILL & MY ACCOUNT Online Bill & My Account. Use of Mercury’s Your Account and Online Bill facilities is subject to these Terms and Conditions ("Terms and Conditions"), and the Standard Terms and Conditions for Residential Customers or the Standard Terms and Conditions for Business Customers(as applicable).
SHARE PRICE
Share Price. If you hold Mercury shares you can securely view and manage your holdings and investment details through Computershare. You can change your address, update your payment instructions and view your investment portfolio, including transactions. You can also set preferences for how you would like to receive shareholder information EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
CHARGEUP: LOG IN TO THE SITE Login here using your username and password (Cookies must be enabled in your browser) Help with Cookies must be enabled in your browser NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
ABOUT US | MERCURY
What we do. We generate electricity from 100% renewable sources – hydro, geothermal, soon wind and, together with our customers, solar. We also sell electricity to our customers through our retail brands – Mercury and GLOBUG. We’re listed on the New Zealand Stock Exchange and the Australian Stock Exchange with foreign exempt listedstatus.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.CUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
TRY AN EV | TRY AN ELECTRIC CAR | MERCURY | MERCURY Drive – a wonderful EV for a fixed monthly fee. Mercury Drive is our EV subscription plan service where you can cruise around in a wonderful EV for a fixed monthly subscription. Don’t just change the way you fuel your car, change the way you own it too. With a simple fixed monthly fee, no upfront purchase costs, maintenance andinsurance
ONLINE BILL & MY ACCOUNT Online Bill & My Account. Use of Mercury’s Your Account and Online Bill facilities is subject to these Terms and Conditions ("Terms and Conditions"), and the Standard Terms and Conditions for Residential Customers or the Standard Terms and Conditions for Business Customers(as applicable).
SHARE PRICE
Share Price. If you hold Mercury shares you can securely view and manage your holdings and investment details through Computershare. You can change your address, update your payment instructions and view your investment portfolio, including transactions. You can also set preferences for how you would like to receive shareholder information EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
CHARGEUP: LOG IN TO THE SITE Login here using your username and password (Cookies must be enabled in your browser) Help with Cookies must be enabled in your browserCUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
SHARE PRICE
Share Price. If you hold Mercury shares you can securely view and manage your holdings and investment details through Computershare. You can change your address, update your payment instructions and view your investment portfolio, including transactions. You can also set preferences for how you would like to receive shareholder informationPRICE CHANGE
Mercury’s Fixed Price Plans are about taking the stress away from your monthly bills, offering you price certainty knowing your prices won’t change for your contract term (subject to GST and regulatory changes). While the amount of power you use each month can change (let's face it, in winter we use more energy to heat our homes, cookour
CONTACT US | MERCURY 0800 20 18 20. Mobile or overseas: +64 9 526 8288. Monday to Friday, 8am–6pm. Public Holidays*, 8.30am-5pm.HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – andINVESTOR DIVIDENDS
Mercury’s dividend policy is to make distributions with a pay-out ratio of 70% to 85% of Free Cash Flow on average over time subject to the board’s due consideration of the Company’s working capital requirements and medium-term asset investment programme; a sustainable financial structure for the company, recognising the Company’s targeted long-term credit rating of BBB+ assigned by SSERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00. GEOTHERMAL GENERATION Geothermal. We operate five geothermal plants located in the central North Island that power base-load – this means they make power 24/7 ensuring a constant supply of power night and day. Geothermal is a reliable electricity source that is not dependent on the weather, unlike hydro and wind, and is a distinctive strength for Mercury. MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
TERMS AND CONDITIONS Interpretation. 1. Scope of Agreement. 1.1 You accept from us the supply of Energy and other associated services as necessary or as agreed in accordance with these standard terms and conditions and any agreed Special Terms. Together, and as updated or amended from time to time, these all form our "Agreement" with you. NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
ABOUT US | MERCURY
What we do. We generate electricity from 100% renewable sources – hydro, geothermal, soon wind and, together with our customers, solar. We also sell electricity to our customers through our retail brands – Mercury and GLOBUG. We’re listed on the New Zealand Stock Exchange and the Australian Stock Exchange with foreign exempt listedstatus.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.CUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
TRY AN EV | TRY AN ELECTRIC CAR | MERCURY | MERCURY Drive – a wonderful EV for a fixed monthly fee. Mercury Drive is our EV subscription plan service where you can cruise around in a wonderful EV for a fixed monthly subscription. Don’t just change the way you fuel your car, change the way you own it too. With a simple fixed monthly fee, no upfront purchase costs, maintenance andinsurance
ONLINE BILL & MY ACCOUNT Online Bill & My Account. Use of Mercury’s Your Account and Online Bill facilities is subject to these Terms and Conditions ("Terms and Conditions"), and the Standard Terms and Conditions for Residential Customers or the Standard Terms and Conditions for Business Customers(as applicable).
SHARE PRICE
Share Price. If you hold Mercury shares you can securely view and manage your holdings and investment details through Computershare. You can change your address, update your payment instructions and view your investment portfolio, including transactions. You can also set preferences for how you would like to receive shareholder information EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
CHARGEUP: LOG IN TO THE SITE Login here using your username and password (Cookies must be enabled in your browser) Help with Cookies must be enabled in your browser NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
ABOUT US | MERCURY
What we do. We generate electricity from 100% renewable sources – hydro, geothermal, soon wind and, together with our customers, solar. We also sell electricity to our customers through our retail brands – Mercury and GLOBUG. We’re listed on the New Zealand Stock Exchange and the Australian Stock Exchange with foreign exempt listedstatus.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.CUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
TRY AN EV | TRY AN ELECTRIC CAR | MERCURY | MERCURY Drive – a wonderful EV for a fixed monthly fee. Mercury Drive is our EV subscription plan service where you can cruise around in a wonderful EV for a fixed monthly subscription. Don’t just change the way you fuel your car, change the way you own it too. With a simple fixed monthly fee, no upfront purchase costs, maintenance andinsurance
ONLINE BILL & MY ACCOUNT Online Bill & My Account. Use of Mercury’s Your Account and Online Bill facilities is subject to these Terms and Conditions ("Terms and Conditions"), and the Standard Terms and Conditions for Residential Customers or the Standard Terms and Conditions for Business Customers(as applicable).
SHARE PRICE
Share Price. If you hold Mercury shares you can securely view and manage your holdings and investment details through Computershare. You can change your address, update your payment instructions and view your investment portfolio, including transactions. You can also set preferences for how you would like to receive shareholder information EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
CHARGEUP: LOG IN TO THE SITE Login here using your username and password (Cookies must be enabled in your browser) Help with Cookies must be enabled in your browserCUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
SHARE PRICE
Share Price. If you hold Mercury shares you can securely view and manage your holdings and investment details through Computershare. You can change your address, update your payment instructions and view your investment portfolio, including transactions. You can also set preferences for how you would like to receive shareholder informationPRICE CHANGE
Mercury’s Fixed Price Plans are about taking the stress away from your monthly bills, offering you price certainty knowing your prices won’t change for your contract term (subject to GST and regulatory changes). While the amount of power you use each month can change (let's face it, in winter we use more energy to heat our homes, cookour
CONTACT US | MERCURY 0800 20 18 20. Mobile or overseas: +64 9 526 8288. Monday to Friday, 8am–6pm. Public Holidays*, 8.30am-5pm.HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – andINVESTOR DIVIDENDS
Mercury’s dividend policy is to make distributions with a pay-out ratio of 70% to 85% of Free Cash Flow on average over time subject to the board’s due consideration of the Company’s working capital requirements and medium-term asset investment programme; a sustainable financial structure for the company, recognising the Company’s targeted long-term credit rating of BBB+ assigned by SSERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00. GEOTHERMAL GENERATION Geothermal. We operate five geothermal plants located in the central North Island that power base-load – this means they make power 24/7 ensuring a constant supply of power night and day. Geothermal is a reliable electricity source that is not dependent on the weather, unlike hydro and wind, and is a distinctive strength for Mercury. MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
TERMS AND CONDITIONS Interpretation. 1. Scope of Agreement. 1.1 You accept from us the supply of Energy and other associated services as necessary or as agreed in accordance with these standard terms and conditions and any agreed Special Terms. Together, and as updated or amended from time to time, these all form our "Agreement" with you. NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
ABOUT US | MERCURY
What we do. We generate electricity from 100% renewable sources – hydro, geothermal, soon wind and, together with our customers, solar. We also sell electricity to our customers through our retail brands – Mercury and GLOBUG. We’re listed on the New Zealand Stock Exchange and the Australian Stock Exchange with foreign exempt listedstatus.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.CUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – and ONLINE BILL & MY ACCOUNT Online Bill & My Account. Use of Mercury’s Your Account and Online Bill facilities is subject to these Terms and Conditions ("Terms and Conditions"), and the Standard Terms and Conditions for Residential Customers or the Standard Terms and Conditions for Business Customers(as applicable).
EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
ANNUAL AND INTERIM REPORTS Past Annual and interim reports. // 2020-2016 Annual and interim reports. 25 February 2020. 2020 Interim Report. View Report Download Report. 20 August 2019. 2019 Annual Report. Download report. 26February 2019.
CHARGEUP: LOG IN TO THE SITE Login here using your username and password (Cookies must be enabled in your browser) Help with Cookies must be enabled in your browser NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
ABOUT US | MERCURY
What we do. We generate electricity from 100% renewable sources – hydro, geothermal, soon wind and, together with our customers, solar. We also sell electricity to our customers through our retail brands – Mercury and GLOBUG. We’re listed on the New Zealand Stock Exchange and the Australian Stock Exchange with foreign exempt listedstatus.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.CUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – and ONLINE BILL & MY ACCOUNT Online Bill & My Account. Use of Mercury’s Your Account and Online Bill facilities is subject to these Terms and Conditions ("Terms and Conditions"), and the Standard Terms and Conditions for Residential Customers or the Standard Terms and Conditions for Business Customers(as applicable).
EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
ANNUAL AND INTERIM REPORTS Past Annual and interim reports. // 2020-2016 Annual and interim reports. 25 February 2020. 2020 Interim Report. View Report Download Report. 20 August 2019. 2019 Annual Report. Download report. 26February 2019.
CHARGEUP: LOG IN TO THE SITE Login here using your username and password (Cookies must be enabled in your browser) Help with Cookies must be enabled in your browserCUSTOMER CARE
If you are struggling to pay your bills, please reach out - our team is here to help. Call us on 0800 10 18 10 or 09 475 7234 from your mobile or email us to discuss your situation, or use this form to send us a few details so we can be in touch with a plan that suits yourcircumstances.
HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – andSHARE PRICE
Share Price. If you hold Mercury shares you can securely view and manage your holdings and investment details through Computershare. You can change your address, update your payment instructions and view your investment portfolio, including transactions. You can also set preferences for how you would like to receive shareholder informationPRICE CHANGE
Mercury’s Fixed Price Plans are about taking the stress away from your monthly bills, offering you price certainty knowing your prices won’t change for your contract term (subject to GST and regulatory changes). While the amount of power you use each month can change (let's face it, in winter we use more energy to heat our homes, cookour
INVESTOR DIVIDENDS
Mercury’s dividend policy is to make distributions with a pay-out ratio of 70% to 85% of Free Cash Flow on average over time subject to the board’s due consideration of the Company’s working capital requirements and medium-term asset investment programme; a sustainable financial structure for the company, recognising the Company’s targeted long-term credit rating of BBB+ assigned by SSERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00. GEOTHERMAL GENERATION Geothermal. We operate five geothermal plants located in the central North Island that power base-load – this means they make power 24/7 ensuring a constant supply of power night and day. Geothermal is a reliable electricity source that is not dependent on the weather, unlike hydro and wind, and is a distinctive strength for Mercury.INVESTORS | MERCURY
The Framework demonstrates our commitment to a low carbon future for New Zealand, supports investment in renewable energy generation assets and activities and encourages the growth of green financial instruments and associated investments. We may issue Green Bonds in line with the International Capital Market Association Green BondPrinciples
CAREERS | MERCURY
If you become unwell we make sure everything is taken care of through our free life and income protection insurance. Community is important to you, so we’ve made $100,000 a year available to share among local community and sports groups you suggest. At Mercury you get 2 weeks paid partner's leave to spend with your new family member.MOVING HOUSE FAQS
Moving House with Mercury - FAQS. How do I move home or premises with Mercury? Moving is simple online via the My Account section of our website - take a look at our latest move offers when you move online. If you'd rather get in touch via a phone call, you can contact us on 0800 10 18 10. Business customers please call us on 0800 20 18 20 tomove.
NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – and EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
PRICE CHANGE
Mercury’s Fixed Price Plans are about taking the stress away from your monthly bills, offering you price certainty knowing your prices won’t change for your contract term (subject to GST and regulatory changes). While the amount of power you use each month can change (let's face it, in winter we use more energy to heat our homes, cookour
SERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00. MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – and EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
PRICE CHANGE
Mercury’s Fixed Price Plans are about taking the stress away from your monthly bills, offering you price certainty knowing your prices won’t change for your contract term (subject to GST and regulatory changes). While the amount of power you use each month can change (let's face it, in winter we use more energy to heat our homes, cookour
SERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00. MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – andNEWS | MERCURY
0275 173 470. For media queries, please contact: Shannon Goldstone. Communication Manager. 027 210 5337. ABOUT MERCURY NZ LIMITED. Mercury’s mission is energy freedom. Our purpose is to inspire New Zealanders to enjoy energy in more wonderful ways and our goal is to be New Zealand’s leading energy brand. We focus on our customers,our
GEOTHERMAL GENERATION Geothermal. We operate five geothermal plants located in the central North Island that power base-load – this means they make power 24/7 ensuring a constant supply of power night and day. Geothermal is a reliable electricity source that is not dependent on the weather, unlike hydro and wind, and is a distinctive strength for Mercury.INVESTOR DIVIDENDS
Mercury’s dividend policy is to make distributions with a pay-out ratio of 70% to 85% of Free Cash Flow on average over time subject to the board’s due consideration of the Company’s working capital requirements and medium-term asset investment programme; a sustainable financial structure for the company, recognising the Company’s targeted long-term credit rating of BBB+ assigned by SINVESTORS | MERCURY
The Framework demonstrates our commitment to a low carbon future for New Zealand, supports investment in renewable energy generation assets and activities and encourages the growth of green financial instruments and associated investments. We may issue Green Bonds in line with the International Capital Market Association Green BondPrinciples
CAREERS | MERCURY
If you become unwell we make sure everything is taken care of through our free life and income protection insurance. Community is important to you, so we’ve made $100,000 a year available to share among local community and sports groups you suggest. At Mercury you get 2 weeks paid partner's leave to spend with your new family member. ANNUAL AND INTERIM REPORTS Past Annual and interim reports. // 2020-2016 Annual and interim reports. 25 February 2020. 2020 Interim Report. View Report Download Report. 20 August 2019. 2019 Annual Report. Download report. 26February 2019.
MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
METERS FAQS
While modern meters or smart meters are automatically read, older meters and all gas meters have to be read manually to get an accurate reading. This often involves a Meter Reader visiting your property every other month to take a reading. You can also provide a customer reading yourself in My Account here, or by heading over to ‘Bills’and
FAQS | MERCURY
Solar Panel Faults. Soiling. Dirt, dust and sand have built up on the top surface of the solar panel. Glass breakage. The top glass surface of the solar panel has cracked due to heat, wind, hail, vandalism or handling. Microfractures. The solar panel has obtained very small cracks due to heat, wind or handling. These can be invisible. NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – and EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
PRICE CHANGE
Mercury’s Fixed Price Plans are about taking the stress away from your monthly bills, offering you price certainty knowing your prices won’t change for your contract term (subject to GST and regulatory changes). While the amount of power you use each month can change (let's face it, in winter we use more energy to heat our homes, cookour
SERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00. MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – and EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
PRICE CHANGE
Mercury’s Fixed Price Plans are about taking the stress away from your monthly bills, offering you price certainty knowing your prices won’t change for your contract term (subject to GST and regulatory changes). While the amount of power you use each month can change (let's face it, in winter we use more energy to heat our homes, cookour
SERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00. MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – andNEWS | MERCURY
0275 173 470. For media queries, please contact: Shannon Goldstone. Communication Manager. 027 210 5337. ABOUT MERCURY NZ LIMITED. Mercury’s mission is energy freedom. Our purpose is to inspire New Zealanders to enjoy energy in more wonderful ways and our goal is to be New Zealand’s leading energy brand. We focus on our customers,our
GEOTHERMAL GENERATION Geothermal. We operate five geothermal plants located in the central North Island that power base-load – this means they make power 24/7 ensuring a constant supply of power night and day. Geothermal is a reliable electricity source that is not dependent on the weather, unlike hydro and wind, and is a distinctive strength for Mercury.INVESTOR DIVIDENDS
Mercury’s dividend policy is to make distributions with a pay-out ratio of 70% to 85% of Free Cash Flow on average over time subject to the board’s due consideration of the Company’s working capital requirements and medium-term asset investment programme; a sustainable financial structure for the company, recognising the Company’s targeted long-term credit rating of BBB+ assigned by SINVESTORS | MERCURY
The Framework demonstrates our commitment to a low carbon future for New Zealand, supports investment in renewable energy generation assets and activities and encourages the growth of green financial instruments and associated investments. We may issue Green Bonds in line with the International Capital Market Association Green BondPrinciples
CAREERS | MERCURY
If you become unwell we make sure everything is taken care of through our free life and income protection insurance. Community is important to you, so we’ve made $100,000 a year available to share among local community and sports groups you suggest. At Mercury you get 2 weeks paid partner's leave to spend with your new family member. ANNUAL AND INTERIM REPORTS Past Annual and interim reports. // 2020-2016 Annual and interim reports. 25 February 2020. 2020 Interim Report. View Report Download Report. 20 August 2019. 2019 Annual Report. Download report. 26February 2019.
MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
METERS FAQS
While modern meters or smart meters are automatically read, older meters and all gas meters have to be read manually to get an accurate reading. This often involves a Meter Reader visiting your property every other month to take a reading. You can also provide a customer reading yourself in My Account here, or by heading over to ‘Bills’and
FAQS | MERCURY
Solar Panel Faults. Soiling. Dirt, dust and sand have built up on the top surface of the solar panel. Glass breakage. The top glass surface of the solar panel has cracked due to heat, wind, hail, vandalism or handling. Microfractures. The solar panel has obtained very small cracks due to heat, wind or handling. These can be invisible. NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – and EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
PRICE CHANGE
Mercury’s Fixed Price Plans are about taking the stress away from your monthly bills, offering you price certainty knowing your prices won’t change for your contract term (subject to GST and regulatory changes). While the amount of power you use each month can change (let's face it, in winter we use more energy to heat our homes, cookour
SERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00. MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
NEW ZEALAND POWER COMPANY The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too Join the revolution. Learnmore.
MERCURY - LOGIN
Introducing your new my account. We’ve upgraded My Account so you can do all the important things faster and easier. Watch the short video above to check out the changes. Haven't registered for My Account yet? Create your login.LAKE LEVELS
Lake Taupō provides the primary storage for the Waikato Hydro System. The water level in the lake is maintained between a maximum high and a maximum low (a range of 1.4 metres) as we release water to flow down the river through the hydro turbines. This is just 1% of the lake’s total volume. Press F5 to refresh and view the latest lake levels.HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – and EXECUTIVE MANAGEMENT Stew Hamilton // GM Generation. Stew is responsible for the asset management, operation and maintenance of our renewable generation assets – hydro, geothermal and wind. He has a focus on health and safety, with an ongoing aim of zero harm. Before joining Mercury, Stew was the Chief Executive and General Manager at New Zealand AluminiumSmelters.
PRICE CHANGE
Mercury’s Fixed Price Plans are about taking the stress away from your monthly bills, offering you price certainty knowing your prices won’t change for your contract term (subject to GST and regulatory changes). While the amount of power you use each month can change (let's face it, in winter we use more energy to heat our homes, cookour
SERVICE FEES
The service fees below apply to residential, farming and business customers (for their non-half hour meter sites only). All prices listed include GST unless stated otherwise. Charged when a meter read is requested $15.00. Charged when a meter read is requested within a one hour time range. (Only available in selected areas) $35.00. MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
HYDRO GENERATION
Hydro Generation. We harness the power of water through our nine hydro plants along the Waikato River to produce about 10% of New Zealand’s electricity. The great thing about hydro generation is that it can be increased or decreased quickly to meet peak demand for electricity. Our hydro system is the largest peaker in the North Island – andNEWS | MERCURY
0275 173 470. For media queries, please contact: Shannon Goldstone. Communication Manager. 027 210 5337. ABOUT MERCURY NZ LIMITED. Mercury’s mission is energy freedom. Our purpose is to inspire New Zealanders to enjoy energy in more wonderful ways and our goal is to be New Zealand’s leading energy brand. We focus on our customers,our
GEOTHERMAL GENERATION Geothermal. We operate five geothermal plants located in the central North Island that power base-load – this means they make power 24/7 ensuring a constant supply of power night and day. Geothermal is a reliable electricity source that is not dependent on the weather, unlike hydro and wind, and is a distinctive strength for Mercury.INVESTOR DIVIDENDS
Mercury’s dividend policy is to make distributions with a pay-out ratio of 70% to 85% of Free Cash Flow on average over time subject to the board’s due consideration of the Company’s working capital requirements and medium-term asset investment programme; a sustainable financial structure for the company, recognising the Company’s targeted long-term credit rating of BBB+ assigned by SINVESTORS | MERCURY
The Framework demonstrates our commitment to a low carbon future for New Zealand, supports investment in renewable energy generation assets and activities and encourages the growth of green financial instruments and associated investments. We may issue Green Bonds in line with the International Capital Market Association Green BondPrinciples
CAREERS | MERCURY
If you become unwell we make sure everything is taken care of through our free life and income protection insurance. Community is important to you, so we’ve made $100,000 a year available to share among local community and sports groups you suggest. At Mercury you get 2 weeks paid partner's leave to spend with your new family member. ANNUAL AND INTERIM REPORTS Past Annual and interim reports. // 2020-2016 Annual and interim reports. 25 February 2020. 2020 Interim Report. View Report Download Report. 20 August 2019. 2019 Annual Report. Download report. 26February 2019.
MEET EVIE | ELECTRIC VEHICLE | MERCURY | MERCURY Evie's powered by a bus strength Siemens electric motor and 218 battery cells. Evie gets about 120km out of a full charge cruising around town and you won't hear her coming, she's super quiet. Wonderful! // Evie's a beautiful 1957 Ford Fairlane convertible with plenty of character. // She measures 2.2m wide, 5.5m long and weighsin at 2.2 tonnes.
METERS FAQS
While modern meters or smart meters are automatically read, older meters and all gas meters have to be read manually to get an accurate reading. This often involves a Meter Reader visiting your property every other month to take a reading. You can also provide a customer reading yourself in My Account here, or by heading over to ‘Bills’and
FAQS | MERCURY
Solar Panel Faults. Soiling. Dirt, dust and sand have built up on the top surface of the solar panel. Glass breakage. The top glass surface of the solar panel has cracked due to heat, wind, hail, vandalism or handling. Microfractures. The solar panel has obtained very small cracks due to heat, wind or handling. These can be invisible.* For Home
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KISS GOODBYE. JOIN THE ELECTRIC REVOLUTION.RENEWABLE ENERGY
The way we generate electricity in NZ is truly wonderful. Last year, over 80% of our country’s electricity supply came from renewable sources, and at Mercury that number was 100%. We think it’s time for it to power more of our transport fleet too... Join the revolution Learn moreEVS
EVs are powerful, quiet, and remarkably cheap to run. The electric options in NZ are growing everyday so we think it’s time to kiss goodbye to petrol cars. EVs are our future, but they’re here now... Join the revolution Learn moreE.BIKES
e.bikes are gravity defying, traffic-beating and awesome fun. They’re not just a better bike, they’re an alternative to a car for commuting and other short trips. Don't take our word for it, try one (or buy one) for yourself... Join the revolution Learn moreE.SCOOTERS
e.scooters have revolutionised inner city transport in our major centres over the past couple of years. We think they're a wonderful way to make those short trips fast and fun... Join the revolution Learn moreE.OTHER STUFF
Electric planes, trains, skateboards, farm vehicles, or even walking. There’s an electric solution to suit nearly every need... Join the revolution Learn more JOIN THE ELECTRIC REVOLUTION Using home-grown, renewable electricity to do more things is our generation’s revolution. We have great deals for your home or business, and wonderful offers on electric transport. It’s time to join the movement...Learn more
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