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plastic waste.
YOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
MY BILL - BRISTOL WATER Your payment should be made out to Bristol Water Billing Services Ltd, quoting the 13-digit reference number shown in the box on the payment slip. Over the phone. Over the phone. Call our automated line on 0345 600 1 019 (24 hours). Please have your credit or debit card and yourbill at hand.
OUR PERFORMANCE
Our assurance plans set out our approach to assurance of the information we publish each year. This includes information reported for regulatory purposes and that produced for the benefit of customers. Assurance plan 21-22. Draft assurance plan 21-22. Assurance plan 20-21. Draft assurance plan 20-21. Atkins assurance report 19-20.DIRECT DEBIT
To set up an online Direct Debit, you must be the only signatory required to authorise the payment. To set up a Direct Debit offline you can print a Direct Debit instruction here. Please return the completed form to us with the necessary signatures. I confirm the bank or building society account is in my name and I am the only signatory OUR CHARGES FOR 2021-22 Our charges for 2021-22. Alex Ryder. Feb 5, 2021 1:11:28 PM. We have just published our household charges scheme for 2021-22. This is something we do every year and you can take a look at the detail here. The average household bill is forecast to increase by £1, or 0.5% from £184 to £185, representing an average daily charge of 50 penceper day.
STANDPIPE HIRE APPLICATION FORM For domestic use enquiries please contact the standpipe hire department 0345 6000 220. On receipt of your payment an invoice will be issued including VAT where applicable. Failure to return a standpipe at the end of the agreed hire period will result in additional hire charges. Any damages, losses or stolen standpipes will result in additional CHEDDAR RESERVOIR COMMUNITY Watersports at Cheddar. Paddle boarding was introduced at Cheddar Reservoir in 2017 as a result of the partnership with local ecologists, Natural England and Cheddar Watersports Club in 2016. Paddle boarding isavailable to members and guests of the local community group. The club is an evolution of Bristol Corinthian YachtClub.
SUBMIT A METER READING If you have received a bill based on an estimated meter reading, please use the form below to submit your actual reading. We will produce an accurate bill within five working days. We are only able to produce bills during your set billing months. If you would like to discuss your current water consumption or payments, please contactcustomer
LEAD AND IRON REPLACEMENT FORM This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. BRISTOL WATER HOMEPAGEMY BILLPLACES TO EAT & DRINKTHE WATER BARLATEST NEWSREPORT A PROBLEM Eight new water fountains to be installed across Bristol. Jan 6, 2021 1:08:15 PM. They will save Bristolians half a million pounds and prevent 50 miles of plastic bottle waste every year. Some of Bristol’s busiest areas are to benefit from eight new free-to-use water fountains, starting from this week, in a bid to fight againstplastic waste.
YOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
MY BILL - BRISTOL WATER Your payment should be made out to Bristol Water Billing Services Ltd, quoting the 13-digit reference number shown in the box on the payment slip. Over the phone. Over the phone. Call our automated line on 0345 600 1 019 (24 hours). Please have your credit or debit card and yourbill at hand.
OUR PERFORMANCE
Our assurance plans set out our approach to assurance of the information we publish each year. This includes information reported for regulatory purposes and that produced for the benefit of customers. Assurance plan 21-22. Draft assurance plan 21-22. Assurance plan 20-21. Draft assurance plan 20-21. Atkins assurance report 19-20.DIRECT DEBIT
To set up an online Direct Debit, you must be the only signatory required to authorise the payment. To set up a Direct Debit offline you can print a Direct Debit instruction here. Please return the completed form to us with the necessary signatures. I confirm the bank or building society account is in my name and I am the only signatory OUR CHARGES FOR 2021-22 Our charges for 2021-22. Alex Ryder. Feb 5, 2021 1:11:28 PM. We have just published our household charges scheme for 2021-22. This is something we do every year and you can take a look at the detail here. The average household bill is forecast to increase by £1, or 0.5% from £184 to £185, representing an average daily charge of 50 penceper day.
STANDPIPE HIRE APPLICATION FORM For domestic use enquiries please contact the standpipe hire department 0345 6000 220. On receipt of your payment an invoice will be issued including VAT where applicable. Failure to return a standpipe at the end of the agreed hire period will result in additional hire charges. Any damages, losses or stolen standpipes will result in additional CHEDDAR RESERVOIR COMMUNITY Watersports at Cheddar. Paddle boarding was introduced at Cheddar Reservoir in 2017 as a result of the partnership with local ecologists, Natural England and Cheddar Watersports Club in 2016. Paddle boarding isavailable to members and guests of the local community group. The club is an evolution of Bristol Corinthian YachtClub.
SUBMIT A METER READING If you have received a bill based on an estimated meter reading, please use the form below to submit your actual reading. We will produce an accurate bill within five working days. We are only able to produce bills during your set billing months. If you would like to discuss your current water consumption or payments, please contactcustomer
LEAD AND IRON REPLACEMENT FORM This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. CONTACT US - BRISTOL WATER Contact us. If you'd prefer to get in touch, you can do so in the following ways: 0345 600 3600 Submit an enquiry online Submitting an enquiry: We will reply to your submission within five working days, if you have a more urgent question about your bill please call us so we can help you straight away.THINGS TO DO
Enjoy the beautiful scenic walks of Bristol's lakes. The Grebe trail is a hard-surfaced, all-weather path, suitable for pedestrians, pushchairs and wheelchairs. It covers a circuit 1.2km long, starting and finishing at the wooded Picnic Area. The Bittern trail is accessible as an extension to the Grebe trail. NEW SUPPLIES AND CONNECTIONS Lead replacement . Lead and iron were commonly used on water supply pipes until the 1960's. It has been found that although we treat the water to minimise it, small amounts of lead can find their way into the water, as can rust from the iron pipes. REGISTER FOR ONLINE BILLING Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referredto as Ofwat.
CHARGES IN DETAIL
Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referred to as Ofwat. Your supply is either unmetered or metered, and this normally determines thePLANNED WORKS
Please do contact us on 0345 702 3797. We appreciate that roadworks are frustrating but we ask members of the public not to switch our temporary traffic lights off, as this is a health and safety risk. What if I live in the boundaries of a road closure? If your property is within the boundaries of our road closure, we will always allowaccess
PRIORITY SERVICES REQUEST What is Priority Services? It’s a free service that's tailored to your individual needs. As an example, if you have trouble reading your bill, we’ll send it in a format right for you. If you struggle to read your meter, then we’ll send someone to read it for you. You mayeven be eligible to
CAN I BUY A HYDRANT OR STANDPIPE? Can I buy a hydrant or standpipe? If you need to connect to the Bristol Water mains network for any reason, the only standpipes permitted are those authorised through ourselves. There are two types of metered standpipe available: 15mm standpipe and 64mm standpipe. To request a standpipe please call us on 0845 600 0220. LEAD AND IRON REPLACEMENT FORM This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. HOW DO I FIND MY WATER HARDNESS? How do I find my water hardness? Search your postcode here for water quality information where you live. Due to the presence of limestone in the Bristol area, most BRISTOL WATER HOMEPAGEMY BILLPLACES TO EAT & DRINKTHE WATER BARLATEST NEWSREPORT A PROBLEM Eight new water fountains to be installed across Bristol. Jan 6, 2021 1:08:15 PM. They will save Bristolians half a million pounds and prevent 50 miles of plastic bottle waste every year. Some of Bristol’s busiest areas are to benefit from eight new free-to-use water fountains, starting from this week, in a bid to fight againstplastic waste.
YOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
MY BILL - BRISTOL WATER Your payment should be made out to Bristol Water Billing Services Ltd, quoting the 13-digit reference number shown in the box on the payment slip. Over the phone. Over the phone. Call our automated line on 0345 600 1 019 (24 hours). Please have your credit or debit card and yourbill at hand.
OUR PERFORMANCE
Our assurance plans set out our approach to assurance of the information we publish each year. This includes information reported for regulatory purposes and that produced for the benefit of customers. Assurance plan 21-22. Draft assurance plan 21-22. Assurance plan 20-21. Draft assurance plan 20-21. Atkins assurance report 19-20.DIRECT DEBIT
To set up an online Direct Debit, you must be the only signatory required to authorise the payment. To set up a Direct Debit offline you can print a Direct Debit instruction here. Please return the completed form to us with the necessary signatures. I confirm the bank or building society account is in my name and I am the only signatory OUR CHARGES FOR 2021-22 Our charges for 2021-22. Alex Ryder. Feb 5, 2021 1:11:28 PM. We have just published our household charges scheme for 2021-22. This is something we do every year and you can take a look at the detail here. The average household bill is forecast to increase by £1, or 0.5% from £184 to £185, representing an average daily charge of 50 penceper day.
PLANNING FOR DROUGHT Drought Plan 2022: review and update. All water companies in England have been directed by the Secretary of State for Environment, Food and Rural Affairs, to review and update our statutory drought plans. As part of the review we are implementing a Strategic EnvironmentalAssessment of
LOCATE EXISTING ASSETS Locate Existing Assets The majority of our mains are located within the public highway, fields or public open spaces but we do also have apparatus located within private roads and in some cases in private gardens. All of these mains are protected under the terms of the WaterIndustry Act 1991.
SUBMIT A METER READING If you have received a bill based on an estimated meter reading, please use the form below to submit your actual reading. We will produce an accurate bill within five working days. We are only able to produce bills during your set billing months. If you would like to discuss your current water consumption or payments, please contactcustomer
I'VE HAD A BEREAVEMENT, WHO DO I NEED TO CONTACT? Our team is trained to support those who have suffered from a bereavement. Our billing team will be able to help you with your loved one's financial affairs. You can reach them on 0345 600 3600. It would be helpful to have the following information on hand when contacting us, so we can manage any questions you have as quickly and easily as BRISTOL WATER HOMEPAGEMY BILLPLACES TO EAT & DRINKTHE WATER BARLATEST NEWSREPORT A PROBLEM Eight new water fountains to be installed across Bristol. Jan 6, 2021 1:08:15 PM. They will save Bristolians half a million pounds and prevent 50 miles of plastic bottle waste every year. Some of Bristol’s busiest areas are to benefit from eight new free-to-use water fountains, starting from this week, in a bid to fight againstplastic waste.
YOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
MY BILL - BRISTOL WATER Your payment should be made out to Bristol Water Billing Services Ltd, quoting the 13-digit reference number shown in the box on the payment slip. Over the phone. Over the phone. Call our automated line on 0345 600 1 019 (24 hours). Please have your credit or debit card and yourbill at hand.
OUR PERFORMANCE
Our assurance plans set out our approach to assurance of the information we publish each year. This includes information reported for regulatory purposes and that produced for the benefit of customers. Assurance plan 21-22. Draft assurance plan 21-22. Assurance plan 20-21. Draft assurance plan 20-21. Atkins assurance report 19-20.DIRECT DEBIT
To set up an online Direct Debit, you must be the only signatory required to authorise the payment. To set up a Direct Debit offline you can print a Direct Debit instruction here. Please return the completed form to us with the necessary signatures. I confirm the bank or building society account is in my name and I am the only signatory OUR CHARGES FOR 2021-22 Our charges for 2021-22. Alex Ryder. Feb 5, 2021 1:11:28 PM. We have just published our household charges scheme for 2021-22. This is something we do every year and you can take a look at the detail here. The average household bill is forecast to increase by £1, or 0.5% from £184 to £185, representing an average daily charge of 50 penceper day.
PLANNING FOR DROUGHT Drought Plan 2022: review and update. All water companies in England have been directed by the Secretary of State for Environment, Food and Rural Affairs, to review and update our statutory drought plans. As part of the review we are implementing a Strategic EnvironmentalAssessment of
LOCATE EXISTING ASSETS Locate Existing Assets The majority of our mains are located within the public highway, fields or public open spaces but we do also have apparatus located within private roads and in some cases in private gardens. All of these mains are protected under the terms of the WaterIndustry Act 1991.
SUBMIT A METER READING If you have received a bill based on an estimated meter reading, please use the form below to submit your actual reading. We will produce an accurate bill within five working days. We are only able to produce bills during your set billing months. If you would like to discuss your current water consumption or payments, please contactcustomer
I'VE HAD A BEREAVEMENT, WHO DO I NEED TO CONTACT? Our team is trained to support those who have suffered from a bereavement. Our billing team will be able to help you with your loved one's financial affairs. You can reach them on 0345 600 3600. It would be helpful to have the following information on hand when contacting us, so we can manage any questions you have as quickly and easily asYOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
CONTACT US - BRISTOL WATER Contact us. If you'd prefer to get in touch, you can do so in the following ways: 0345 600 3600 Submit an enquiry online Submitting an enquiry: We will reply to your submission within five working days, if you have a more urgent question about your bill please call us so we can help you straight away.OUR CUSTOMERS
The Bristol Water Challenge Panel provides assurance to the economic water regulator Ofwat that Bristol Water has incorporated the preferences and priorities of customers in its business plan for the period 2020 to 2025. The Bristol Water Challenge Panel contributed to the design of the research programme to find out the answer to keyquestions.
NEW SUPPLIES AND CONNECTIONS Lead replacement . Lead and iron were commonly used on water supply pipes until the 1960's. It has been found that although we treat the water to minimise it, small amounts of lead can find their way into the water, as can rust from the iron pipes. CHEDDAR RESERVOIR COMMUNITY Watersports at Cheddar. Paddle boarding was introduced at Cheddar Reservoir in 2017 as a result of the partnership with local ecologists, Natural England and Cheddar Watersports Club in 2016. Paddle boarding isavailable to members and guests of the local community group. The club is an evolution of Bristol Corinthian YachtClub.
PLANNED WORKS
Please do contact us on 0345 702 3797. We appreciate that roadworks are frustrating but we ask members of the public not to switch our temporary traffic lights off, as this is a health and safety risk. What if I live in the boundaries of a road closure? If your property is within the boundaries of our road closure, we will always allowaccess
CHARGES IN DETAIL
Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referred to as Ofwat. Your supply is either unmetered or metered, and this normally determines the STANDPIPE HIRE APPLICATION FORM For domestic use enquiries please contact the standpipe hire department 0345 6000 220. On receipt of your payment an invoice will be issued including VAT where applicable. Failure to return a standpipe at the end of the agreed hire period will result in additional hire charges. Any damages, losses or stolen standpipes will result in additional HOW DO I APPLY FOR A NEW CONNECTION? How do I apply for a new connection? To apply for a new connection, please complete this application form. new connection. We'll then get in touch and then arrange for a Network Site Agent to visit you to discuss the planned work. This will help to assess the nature of the work, so that we can provide you with a LEAD AND IRON REPLACEMENT FORM This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. BRISTOL WATER HOMEPAGEMY BILLPLACES TO EAT & DRINKTHE WATER BARLATEST NEWSREPORT A PROBLEM Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referredto as Ofwat.
MY BILL - BRISTOL WATER Understanding your water bill. We want you to understand how we calculate your bill, so it's clear what you need to pay, but also so you understand how much water you've used and how you can take steps to reduce your consumption.YOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
DIRECT DEBIT
Note: you can submit this form only if the bank or building society account is in your name and if you are the only signatory required to authorise the debit card. If the following conditions aren't met you cannot sign up for direct debit.. To set up an online Direct Debit, you must be the only signatory required to authorise the payment.CHARGES IN DETAIL
Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referredto as Ofwat.
CHEDDAR RESERVOIR COMMUNITY Dating from the 1930s, Cheddar Reservoir has a capacity of 135 million gallons. The reservoir is supplied with water taken from the Cheddar Yeo river in Cheddar Gorge. OUR CHARGES FOR 2021-22 We have just published our household charges scheme for 2021-22. This is something we do every year and you can take a look at the detail here.. The average household bill is forecast to increase by £1, or 0.5% from £184 to £185, representing an average daily charge of 50pence per day.
LOCATE EXISTING ASSETS Locate Existing Assets The majority of our mains are located within the public highway, fields or public open spaces but we do also have apparatus located within private roads and in some cases in private gardens. All of these mains are protected under the terms of the WaterIndustry Act 1991.
SUBMIT A METER READING Submit a meter reading Back to Bristol Water Homepage. This website or its third party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in I'VE HAD A BEREAVEMENT, WHO DO I NEED TO CONTACT? We're so sorry you've experience a loss. Our team is trained to support those who have suffered from a bereavement. Our billing team will be able to help you with your loved one's financial affairs. BRISTOL WATER HOMEPAGEMY BILLPLACES TO EAT & DRINKTHE WATER BARLATEST NEWSREPORT A PROBLEM Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referredto as Ofwat.
YOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
MY BILL - BRISTOL WATER Understanding your water bill. We want you to understand how we calculate your bill, so it's clear what you need to pay, but also so you understand how much water you've used and how you can take steps to reduce your consumption.OUR PERFORMANCE
This is where we report on our performance. Further explanatory information for our performance can be found within this document. The data has been sent to theDIRECT DEBIT
Note: you can submit this form only if the bank or building society account is in your name and if you are the only signatory required to authorise the debit card. If the following conditions aren't met you cannot sign up for direct debit.. To set up an online Direct Debit, you must be the only signatory required to authorise the payment.CHARGES IN DETAIL
Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referredto as Ofwat.
CHEDDAR RESERVOIR COMMUNITY Dating from the 1930s, Cheddar Reservoir has a capacity of 135 million gallons. The reservoir is supplied with water taken from the Cheddar Yeo river in Cheddar Gorge. OUR CHARGES FOR 2021-22 We have just published our household charges scheme for 2021-22. This is something we do every year and you can take a look at the detail here.. The average household bill is forecast to increase by £1, or 0.5% from £184 to £185, representing an average daily charge of 50pence per day.
DIVERSIONS - BRISTOL WATER Click here to learn about main diversions along with our application forms and general information leaflet. SUBMIT A METER READING Submit a meter reading Back to Bristol Water Homepage. This website or its third party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated inYOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
CONTACT US - BRISTOL WATER Contact us. If you'd prefer to get in touch, you can do so in the following ways: 0345 600 3600 Submit an enquiry online Submitting an enquiry: We will reply to your submission within five working days, if you have a more urgent question about your bill please call us so we can help you straight away. NEW SUPPLIES AND CONNECTIONS Lead replacement . Lead and iron were commonly used on water supply pipes until the 1960's. It has been found that although we treat the water to minimise it, small amounts of lead can find their way into the water, as can rust from the iron pipes.PLANNED WORKS
We're always looking to improve our network to ensure you continue to get the best quality water. Here you can find out the major projects we are carrying out or planningOUR CUSTOMERS
The Bristol Water Challenge Panel . The Bristol Water Challenge Panel provides assurance to the economic water regulator Ofwat that Bristol Water has incorporated the preferences and priorities of customers in its business plan for the period 2020 to 2025. BARROW - BRISTOL WATER Barrow Tanks Often referred to affectionately as ‘the tanks’, the Barrows consist of three concrete bowl-type reservoirs. Find out more Barrow Tanks are three Bristol Water reservoirs toCHARGES IN DETAIL
Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referredto as Ofwat.
STANDPIPE HIRE APPLICATION FORM Standpipe hire application form. Important additional information. Charges and associated information is detailed in Bristol Water standpipe hire charges: 1 April 2021 to 31 March 2022. LEAD AND IRON REPLACEMENT FORM This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. HOW DO I APPLY FOR A NEW CONNECTION? How do I apply for a new connection? To apply for a new connection, please complete this application form. new connection. We'll then get in touch and then arrange for a Network Site Agent to visit you to discuss the planned work. BRISTOL WATER HOMEPAGEMY BILLPLACES TO EAT & DRINKTHE WATER BARLATEST NEWSREPORT A PROBLEM Eight new water fountains to be installed across Bristol. Jan 6, 2021 1:08:15 PM. They will save Bristolians half a million pounds and prevent 50 miles of plastic bottle waste every year. Some of Bristol’s busiest areas are to benefit from eight new free-to-use water fountains, starting from this week, in a bid to fight againstplastic waste.
YOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
MY BILL - BRISTOL WATER Your payment should be made out to Bristol Water Billing Services Ltd, quoting the 13-digit reference number shown in the box on the payment slip. Over the phone. Over the phone. Call our automated line on 0345 600 1 019 (24 hours). Please have your credit or debit card and yourbill at hand.
OUR PERFORMANCE
Our assurance plans set out our approach to assurance of the information we publish each year. This includes information reported for regulatory purposes and that produced for the benefit of customers. Assurance plan 21-22. Draft assurance plan 21-22. Assurance plan 20-21. Draft assurance plan 20-21. Atkins assurance report 19-20. NEW SUPPLIES AND CONNECTIONS Lead replacement . Lead and iron were commonly used on water supply pipes until the 1960's. It has been found that although we treat the water to minimise it, small amounts of lead can find their way into the water, as can rust from the iron pipes.MOVING HOME
If you’re moving home, complete the relevant form below, and we'll take care of the rest. If you’re on a water meter, take a reading on the day of your move before you submit this form. This speeds up the process and ensures an accurate bill. Learn how to find or read your water meter here. If you need us to read your meter for you, we needDIRECT DEBIT
To set up an online Direct Debit, you must be the only signatory required to authorise the payment. To set up a Direct Debit offline you can print a Direct Debit instruction here. Please return the completed form to us with the necessary signatures. I confirm the bank or building society account is in my name and I am the only signatory SUBMIT A METER READING If you have received a bill based on an estimated meter reading, please use the form below to submit your actual reading. We will produce an accurate bill within five working days. We are only able to produce bills during your set billing months. If you would like to discuss your current water consumption or payments, please contactcustomer
LEAD AND IRON REPLACEMENT FORM This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. I'VE HAD A BEREAVEMENT, WHO DO I NEED TO CONTACT? Our team is trained to support those who have suffered from a bereavement. Our billing team will be able to help you with your loved one's financial affairs. You can reach them on 0345 600 3600. It would be helpful to have the following information on hand when contacting us, so we can manage any questions you have as quickly and easily as BRISTOL WATER HOMEPAGEMY BILLPLACES TO EAT & DRINKTHE WATER BARLATEST NEWSREPORT A PROBLEM Eight new water fountains to be installed across Bristol. Jan 6, 2021 1:08:15 PM. They will save Bristolians half a million pounds and prevent 50 miles of plastic bottle waste every year. Some of Bristol’s busiest areas are to benefit from eight new free-to-use water fountains, starting from this week, in a bid to fight againstplastic waste.
YOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
MY BILL - BRISTOL WATER Your payment should be made out to Bristol Water Billing Services Ltd, quoting the 13-digit reference number shown in the box on the payment slip. Over the phone. Over the phone. Call our automated line on 0345 600 1 019 (24 hours). Please have your credit or debit card and yourbill at hand.
OUR PERFORMANCE
Our assurance plans set out our approach to assurance of the information we publish each year. This includes information reported for regulatory purposes and that produced for the benefit of customers. Assurance plan 21-22. Draft assurance plan 21-22. Assurance plan 20-21. Draft assurance plan 20-21. Atkins assurance report 19-20. NEW SUPPLIES AND CONNECTIONS Lead replacement . Lead and iron were commonly used on water supply pipes until the 1960's. It has been found that although we treat the water to minimise it, small amounts of lead can find their way into the water, as can rust from the iron pipes.MOVING HOME
If you’re moving home, complete the relevant form below, and we'll take care of the rest. If you’re on a water meter, take a reading on the day of your move before you submit this form. This speeds up the process and ensures an accurate bill. Learn how to find or read your water meter here. If you need us to read your meter for you, we needDIRECT DEBIT
To set up an online Direct Debit, you must be the only signatory required to authorise the payment. To set up a Direct Debit offline you can print a Direct Debit instruction here. Please return the completed form to us with the necessary signatures. I confirm the bank or building society account is in my name and I am the only signatory SUBMIT A METER READING If you have received a bill based on an estimated meter reading, please use the form below to submit your actual reading. We will produce an accurate bill within five working days. We are only able to produce bills during your set billing months. If you would like to discuss your current water consumption or payments, please contactcustomer
LEAD AND IRON REPLACEMENT FORM This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. I'VE HAD A BEREAVEMENT, WHO DO I NEED TO CONTACT? Our team is trained to support those who have suffered from a bereavement. Our billing team will be able to help you with your loved one's financial affairs. You can reach them on 0345 600 3600. It would be helpful to have the following information on hand when contacting us, so we can manage any questions you have as quickly and easily asYOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
CONTACT US - BRISTOL WATER Contact us. If you'd prefer to get in touch, you can do so in the following ways: 0345 600 3600 Submit an enquiry online Submitting an enquiry: We will reply to your submission within five working days, if you have a more urgent question about your bill please call us so we can help you straight away.MOVING HOME
If you’re moving home, complete the relevant form below, and we'll take care of the rest. If you’re on a water meter, take a reading on the day of your move before you submit this form. This speeds up the process and ensures an accurate bill. Learn how to find or read your water meter here. If you need us to read your meter for you, we need WATER METER CALCULATOR Water meter calculator. See if you could save money by switching to a water meter. On average, customers who switch save £100 per year on their water bill. Find out if you could make a saving. This should take about 5 minutes to complete. Get Started.CHARGES IN DETAIL
Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referred to as Ofwat. Your supply is either unmetered or metered, and this normally determines theOUR LEADERSHIP
Our Leadership. Every day, 1.2 million people in the city of Bristol and surrounding areas rely on us for clean, fresh drinking water, but we go so much further, improving our community and the environment. CHEDDAR RESERVOIR COMMUNITY Watersports at Cheddar. Paddle boarding was introduced at Cheddar Reservoir in 2017 as a result of the partnership with local ecologists, Natural England and Cheddar Watersports Club in 2016. Paddle boarding isavailable to members and guests of the local community group. The club is an evolution of Bristol Corinthian YachtClub.
BLAGDON LAKE COMMUNITY Blagdon Pumping Station is not open to the public at the moment, as we have been carrying out extensive work to the site, including the installation of a new pumping station. Blagdon Lake is open to the general public at the footpath running adjacent to Butcombe Bay in the NW corner of the Lake. The remainder of the lake is open to permit STANDPIPE HIRE APPLICATION FORM Standpipes are not generally intended for domestic drinking water, including temporary accommodation, offices and welfare facilities. For domestic use enquiries please contact the standpipe hire department 0345 6000 220. On receipt of your payment an invoice will be issued including VAT where applicable. Failure to return a standpipe at theend
CHEW VALLEY LAKE
Chew Valley Lake Sailing Club is a community membership club that sails on Saturdays, Sundays, Wednesdays, Thursdays and bank holidays. The Royal Yachting Association Push the Boat Out day takes place on Saturday 19 May, where you can register for a free taster sail. BRISTOL WATER HOMEPAGEMY BILLPLACES TO EAT & DRINKTHE WATER BARLATEST NEWSREPORT A PROBLEM Eight new water fountains to be installed across Bristol. Jan 6, 2021 1:08:15 PM. They will save Bristolians half a million pounds and prevent 50 miles of plastic bottle waste every year. Some of Bristol’s busiest areas are to benefit from eight new free-to-use water fountains, starting from this week, in a bid to fight againstplastic waste.
YOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
MY BILL - BRISTOL WATER Your payment should be made out to Bristol Water Billing Services Ltd, quoting the 13-digit reference number shown in the box on the payment slip. Over the phone. Over the phone. Call our automated line on 0345 600 1 019 (24 hours). Please have your credit or debit card and yourbill at hand.
OUR PERFORMANCE
Our assurance plans set out our approach to assurance of the information we publish each year. This includes information reported for regulatory purposes and that produced for the benefit of customers. Assurance plan 21-22. Draft assurance plan 21-22. Assurance plan 20-21. Draft assurance plan 20-21. Atkins assurance report 19-20. NEW SUPPLIES AND CONNECTIONS Lead replacement . Lead and iron were commonly used on water supply pipes until the 1960's. It has been found that although we treat the water to minimise it, small amounts of lead can find their way into the water, as can rust from the iron pipes.MOVING HOME
If you’re moving home, complete the relevant form below, and we'll take care of the rest. If you’re on a water meter, take a reading on the day of your move before you submit this form. This speeds up the process and ensures an accurate bill. Learn how to find or read your water meter here. If you need us to read your meter for you, we needDIRECT DEBIT
To set up an online Direct Debit, you must be the only signatory required to authorise the payment. To set up a Direct Debit offline you can print a Direct Debit instruction here. Please return the completed form to us with the necessary signatures. I confirm the bank or building society account is in my name and I am the only signatory SUBMIT A METER READING If you have received a bill based on an estimated meter reading, please use the form below to submit your actual reading. We will produce an accurate bill within five working days. We are only able to produce bills during your set billing months. If you would like to discuss your current water consumption or payments, please contactcustomer
LEAD AND IRON REPLACEMENT FORM This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. I'VE HAD A BEREAVEMENT, WHO DO I NEED TO CONTACT? Our team is trained to support those who have suffered from a bereavement. Our billing team will be able to help you with your loved one's financial affairs. You can reach them on 0345 600 3600. It would be helpful to have the following information on hand when contacting us, so we can manage any questions you have as quickly and easily as BRISTOL WATER HOMEPAGEMY BILLPLACES TO EAT & DRINKTHE WATER BARLATEST NEWSREPORT A PROBLEM Eight new water fountains to be installed across Bristol. Jan 6, 2021 1:08:15 PM. They will save Bristolians half a million pounds and prevent 50 miles of plastic bottle waste every year. Some of Bristol’s busiest areas are to benefit from eight new free-to-use water fountains, starting from this week, in a bid to fight againstplastic waste.
YOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
MY BILL - BRISTOL WATER Your payment should be made out to Bristol Water Billing Services Ltd, quoting the 13-digit reference number shown in the box on the payment slip. Over the phone. Over the phone. Call our automated line on 0345 600 1 019 (24 hours). Please have your credit or debit card and yourbill at hand.
OUR PERFORMANCE
Our assurance plans set out our approach to assurance of the information we publish each year. This includes information reported for regulatory purposes and that produced for the benefit of customers. Assurance plan 21-22. Draft assurance plan 21-22. Assurance plan 20-21. Draft assurance plan 20-21. Atkins assurance report 19-20. NEW SUPPLIES AND CONNECTIONS Lead replacement . Lead and iron were commonly used on water supply pipes until the 1960's. It has been found that although we treat the water to minimise it, small amounts of lead can find their way into the water, as can rust from the iron pipes.MOVING HOME
If you’re moving home, complete the relevant form below, and we'll take care of the rest. If you’re on a water meter, take a reading on the day of your move before you submit this form. This speeds up the process and ensures an accurate bill. Learn how to find or read your water meter here. If you need us to read your meter for you, we needDIRECT DEBIT
To set up an online Direct Debit, you must be the only signatory required to authorise the payment. To set up a Direct Debit offline you can print a Direct Debit instruction here. Please return the completed form to us with the necessary signatures. I confirm the bank or building society account is in my name and I am the only signatory SUBMIT A METER READING If you have received a bill based on an estimated meter reading, please use the form below to submit your actual reading. We will produce an accurate bill within five working days. We are only able to produce bills during your set billing months. If you would like to discuss your current water consumption or payments, please contactcustomer
LEAD AND IRON REPLACEMENT FORM This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. I'VE HAD A BEREAVEMENT, WHO DO I NEED TO CONTACT? Our team is trained to support those who have suffered from a bereavement. Our billing team will be able to help you with your loved one's financial affairs. You can reach them on 0345 600 3600. It would be helpful to have the following information on hand when contacting us, so we can manage any questions you have as quickly and easily asYOUR ACCOUNT
Your Account. Find out more about Online Billing, keeping your details up to date, letting us know if you're moving, submitting meter readings and more information about priority services. How can we help. Registering for Online Billing. More Info. Submit a meter reading. More Info. Tell us you're moving. More Info Checking PriorityServices.
CONTACT US - BRISTOL WATER Contact us. If you'd prefer to get in touch, you can do so in the following ways: 0345 600 3600 Submit an enquiry online Submitting an enquiry: We will reply to your submission within five working days, if you have a more urgent question about your bill please call us so we can help you straight away.MOVING HOME
If you’re moving home, complete the relevant form below, and we'll take care of the rest. If you’re on a water meter, take a reading on the day of your move before you submit this form. This speeds up the process and ensures an accurate bill. Learn how to find or read your water meter here. If you need us to read your meter for you, we need WATER METER CALCULATOR Water meter calculator. See if you could save money by switching to a water meter. On average, customers who switch save £100 per year on their water bill. Find out if you could make a saving. This should take about 5 minutes to complete. Get Started.CHARGES IN DETAIL
Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referred to as Ofwat. Your supply is either unmetered or metered, and this normally determines theOUR LEADERSHIP
Our Leadership. Every day, 1.2 million people in the city of Bristol and surrounding areas rely on us for clean, fresh drinking water, but we go so much further, improving our community and the environment. CHEDDAR RESERVOIR COMMUNITY Watersports at Cheddar. Paddle boarding was introduced at Cheddar Reservoir in 2017 as a result of the partnership with local ecologists, Natural England and Cheddar Watersports Club in 2016. Paddle boarding isavailable to members and guests of the local community group. The club is an evolution of Bristol Corinthian YachtClub.
BLAGDON LAKE COMMUNITY Blagdon Pumping Station is not open to the public at the moment, as we have been carrying out extensive work to the site, including the installation of a new pumping station. Blagdon Lake is open to the general public at the footpath running adjacent to Butcombe Bay in the NW corner of the Lake. The remainder of the lake is open to permit STANDPIPE HIRE APPLICATION FORM Standpipes are not generally intended for domestic drinking water, including temporary accommodation, offices and welfare facilities. For domestic use enquiries please contact the standpipe hire department 0345 6000 220. On receipt of your payment an invoice will be issued including VAT where applicable. Failure to return a standpipe at theend
CHEW VALLEY LAKE
Chew Valley Lake Sailing Club is a community membership club that sails on Saturdays, Sundays, Wednesdays, Thursdays and bank holidays. The Royal Yachting Association Push the Boat Out day takes place on Saturday 19 May, where you can register for a free taster sail. This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.Accept Decline
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WHERE WE SHARE & WRITE ABOUT THE THINGS THAT MATTER TO US HELP US KEEP CHEDDAR RESERVOIR OPEN FOR WALKS May 28, 2021 4:04:35 PM WITH THE WARMER WEATHER AND HALF TERM UPON US, BRISTOL WATER ARE APPEALING TO CHEDDAR RESIDENTS TO HELP US KEEP THE RESERVOIR OPEN THISYEAR.
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BRISTOL ZOO & THE WAR ON AN ESCAPED AMERICAN DELICACY May 28, 2021 12:08:16 PMRead More
WAR ON ZEBRA MUSSELS: MEET THE TINY SHELLFISH TRYING TO OVERTAKE YOURWATER SUPPLY
May 24, 2021 10:01:45 AMRead More
CUSTOMER COVID-19 UPDATE: HOME WATER SAMPLING TO RESUME May 19, 2021 5:02:19 PM IN ACCORDANCE WITH THE EASING OF LOCKDOWN FROM MONDAY 17 MAY, WE WILL SHORTLY BE RESUMING RANDOMLY SELECTED VISITS TO HOMES ACROSS THE REGION FOR WATER SAMPLING PURPOSES.Read More
BRISTOL WATER LAUNCH FIRST OF KIND EDUCATION PORTAL May 19, 2021 4:36:22 PM A BRAND NEW LEARNING PORTAL FOR KS2+ BRIMMING WITH OVER 50 LEARNING RESOURCES HAS BEEN LAUNCHED BY BRISTOL WATER.Read More
WHY TRUST ECONOMISTS WITH WATER? Apr 28, 2021 11:45:00 PM We probably should trust experts. When I go to the dentist, I trust them because they have qualifications and are knowledgeable, they appear confidential and professional, the waiting room is full of people who are relatively calm and relaxed considering they are at the dentists. They talk to me...Read More
PARTNERSHIP FORMED TO SUPPORT CUSTOMERS WITH DEMENTIA Feb 22, 2021 10:36:50 AM Bristol Water has joined forces with Wessex Water and Western Power Distribution to better support customers with dementia.Read More
WHY YOUR HOME MAY BE AT RISK FROM A BURST Feb 12, 2021 3:40:51 PM Most of the time, water bursts are pretty unpredictable. But there are a few occasions where we can estimate there’ll be a high volume, one of those occasions is sudden temperature changes.Read More
OUR CHARGES FOR 2021-22 Feb 5, 2021 1:11:28 PM We have just published our household charges scheme for 2021-22. This is something we do every year and you can take a look at the detailhere .
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WATER IN YOUR AREA
ENTER YOUR POST CODE TO FIND OUT MORE ABOUT WATER IN YOUR AREA WATER QUALITY IN YOUR AREA Water quality in your areaNot your postcode?
Water Supply (Water Quality) Regulations 2018 Download the PDF for your water supply zoneWater composition
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BE AN ECO-WARRIOR WITH OUR FREE WATER SAVING KIT Saving the planet now has a silver lining – you can save on your bill too More on these productsNEED HELP NOW?
What months do I pay my Direct Debit? If you have an unmetered bill and a monthly payment arrangement in place, your annual bill is split over 10 monthly instalments: May to February. We do not take payments in March and April because during these months we generate bills for the forthcoming financial year. If you have a metered bill and pay by a monthly budget arrangement we can take a payment each month of the year. We will automatically review your payments annually. To set up a Direct Debit please click here What are your charges ? Charging for water services is a complex matter, involving both the law (primarily the 1991 Water Industry Act) and our economic regulator, the Water Services Regulation Authority, which is referredto as Ofwat.
Your supply is either unmetered or metered, and this normally determines the way we charge for your water supply. Unmetered – we normally use the rateable value (RV) of your property and calculate the cost for the year in advance Metered – we normally read the meter twice a year and you pay for the water you actually use Click here for more detail If you feel you are struggling to pay your bills, or you feel like you need extra help then please visit our Priority Services pagewhere you can sign
up or find out more. Does it cost anything to cancel my water with you? There is no cost to close your account. Depending on the status of your account and any payment arrangement you may have, there could be a final balance to pay. If you're moving and need to tell us about your change of address, please complete this online form . Alternatively contact us on 0345 600 3600 When should a bill be paid by? Your bill is due and payable on issue. To pay this onlineplease click here
If you have subscribed to online billing, you will receive an email advising you when you have a new bill. If you are facing problems paying or wish to discuss a payment arrangement to spread the cost,please contact us.
What services do you provide? We supply water to 500,000 homes and businesses across Bristol City, North Somerset and areas of Bath, North East Somerset and South Gloucestershire. That's about 1.2m people who have access to our water every day. Wessex Water is responsible for providing sewerage services for the majority of our customers when they've finished using thewater.
We also offer a range of alternative payment options for those struggling to pay, to find out more click here How can I find out what my property's rateable value is? Your property's rateable value is shown on the front page of your unmetered bill. If you have not yet moved into a property and would like to find out the rateable value, please contact us on 0345 6003600
Didn't get the answer to your query? Visit our help & support centreHelp & support
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