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Reply to Reviews
Reply to iOS & Google Play reviews for higher star ratings and happierusers
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HOW I GOT 2.3 MILLION APP DOWNLOADS (WITHOUT SPENDING A CENT ONMARKETING)
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Apple & Google Play reviews + Amazon product reviews Appbot supports all major app stores plus Amazon product reviews. New reviews are fetched in near real-time so your team is always connectedwith users.
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App reviews in Slack, Zendesk, Zapier & more Connect everyone in your team to your reviews. Whether it's the product team via Slack or customer support in Zendesk we've got youcovered.
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All Countries included We know you care about all your users, no matter where they are located. Appbot collects reviews from all countries, right out of thebox.
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Automatic translations to English No more copy/pasting into translators. Appbot automatically translates app reviews & product reviews and presents them in-line with theoriginal.
See all your reviews in one place with Appbot Try Free for 14 Days → > “Appbot has seriously changed how our entire company views our > product and has been a huge morale booster. The feature that has > really struck with everyone is the weekly report card and daily > stream of app store reviews into a Slack channel. We've opened up > the channel to the whole company to increase transparency and folks> LOVE it.”
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ANALYZE WITH AUTOMATION Measure trends in user sentiment, review volume and star rating over time so you can see what users think of changes you make to your apps.*
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Customized reporting with Dashboards Centralize all the metrics each team cares about on a single page. Our customers love Dashboards for benchmarking and report automation.*
Access app reviews programmatically with our API Our RESTful JSON API gives you complete flexibility and control over your review and ratings data. Build your own reports or integrate with a system we don't support yet. Surface actionable insights with Appbot Try Free for 14 Days → > “We really love your product; it really alleviated so much pain > from all the manual work we had to do. We truly all feel this was > the best tool we purchased last year!”>
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Appbot will help you level up your customer support - and your star ratings - by making it faster and easier to reply to the most criticalreviews.
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Easy access for your support team Manage who can reply to reviews in your Appbot account, instead of the app stores. Appbot offers robust security so you can feel confident.*
Faster replies in Appbot Appbot offers replies right from your Appbot account so you can respond to users super fast, with auto-translation to English to saveyou even more time.
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Or reply via Zendesk Replying to reviews alongside your other customer channels is easy with Appbot's Zendesk integration. Reply in Zendesk and watch it appear in the app stores!*
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Want to know exactly how your replies are affecting your star ratings? Appbot offers advanced reporting so you can quantify the effect of replying to reviews. Reply directly to your reviewers inside Appbot Try Free for 14 Days → > “10/10. Very personal service - team always on hand to go the > extra mile for you and answer questions.”>
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IMPROVE YOUR CUSTOMER SATISFACTION Make better, faster decisions about your product roadmap, based on the feedback and sentiment of real users.*
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