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CAREERS - HEAP
We’re a small team building the analytics engine that powers 6,000 companies and helps them make smarter decisions. Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc.HEAP UNIVERSITY
Welcome to Heap University. The courses you find in Heap University are designed to help get you up and running with Heap. With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available. Select a ANNOUNCING HEAP'S NEW CEO Matin Movassate. Friends – as discussed in today’s all-hands, I couldn’t be more excited to announce that I’m becoming Chairman of Heap and appointing Ken Fine as our new CEO! We’ve shattered our 2020 goals after a very challenging year for the world, built out our leadership team, and* accelerated our growth* as we march through2021.
HEAP VS PENDO
Heap is the only behavioral analytics platform powered by automatic data capture. Our platform gives you rich, actionable information about what people do in your product, and the contextual knowledge for making intelligent product decisions. This is in contrast to tools like Pendo, which offer limited data, gaps in your knowledge, and zeroHEAP VS MIXPANEL
Product analytics should be reliable and complete. Good products are built on a foundation of trustworthy data. Product teams choose Heap over Mixpanel because Heap gives teams complete, flexible product data that’s instantly accessible to everyone in the org. Read more about alternatives to Mixpanel. WHAT IS PRODUCT ADOPTION & HOW DO YOU MEASURE IT What is Product Adoption? Product adoption, or user adoption, is the moment when users start to use your product or site’s features to accomplish the goals it was built to help with. At a basic level, adoption can be expressed by the percentage of users who perform a certain set of behaviors after discovering your product for the firsttime.
USING IDENTIFY
EXECUTING JAVASCRIPT USING SNAPSHOTS DEVELOPER GUIDES OVERVIEW Developer Guides Overview. Suggest Edits. Welcome to our developer documentation hub! For installation guides, custom tracking snippets, and changelogs, check out the links in the sidebar. For our full set of help content, including our Setting Up Heap Guide and analytics examples, see our Help Center. HEAP - A SMARTER APPROACH TO PRODUCT - HEAPPRODUCTWHY HEAPCUSTOMER STORIESPRICINGRESOURCESCONTACT US A Smarter Approach to Product. Heap is an analytics platform that helps product, marketing, and customer success teams craft exceptional digital experiences that convert and retain users. We give you all of your customer data — automatically — and the tools to turn that data into action. Free Trial.CAREERS - HEAP
We’re a small team building the analytics engine that powers 6,000 companies and helps them make smarter decisions. Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc.HEAP UNIVERSITY
Welcome to Heap University. The courses you find in Heap University are designed to help get you up and running with Heap. With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available. Select a ANNOUNCING HEAP'S NEW CEO Matin Movassate. Friends – as discussed in today’s all-hands, I couldn’t be more excited to announce that I’m becoming Chairman of Heap and appointing Ken Fine as our new CEO! We’ve shattered our 2020 goals after a very challenging year for the world, built out our leadership team, and* accelerated our growth* as we march through2021.
HEAP VS PENDO
Heap is the only behavioral analytics platform powered by automatic data capture. Our platform gives you rich, actionable information about what people do in your product, and the contextual knowledge for making intelligent product decisions. This is in contrast to tools like Pendo, which offer limited data, gaps in your knowledge, and zeroHEAP VS MIXPANEL
Product analytics should be reliable and complete. Good products are built on a foundation of trustworthy data. Product teams choose Heap over Mixpanel because Heap gives teams complete, flexible product data that’s instantly accessible to everyone in the org. Read more about alternatives to Mixpanel. WHAT IS PRODUCT ADOPTION & HOW DO YOU MEASURE IT What is Product Adoption? Product adoption, or user adoption, is the moment when users start to use your product or site’s features to accomplish the goals it was built to help with. At a basic level, adoption can be expressed by the percentage of users who perform a certain set of behaviors after discovering your product for the firsttime.
USING IDENTIFY
EXECUTING JAVASCRIPT USING SNAPSHOTS DEVELOPER GUIDES OVERVIEW Developer Guides Overview. Suggest Edits. Welcome to our developer documentation hub! For installation guides, custom tracking snippets, and changelogs, check out the links in the sidebar. For our full set of help content, including our Setting Up Heap Guide and analytics examples, see our Help Center.- HEAP
Heap helps SaaS companies understand their users, get advanced signals on customer behavior, and build products that convert and retain. We collect all customer data automatically—with zero need for engineering—and give you the tools to turn that data into action.HEAP.IO
heap.io
ANNOUNCING HEAP'S NEW CEO Matin Movassate. Friends – as discussed in today’s all-hands, I couldn’t be more excited to announce that I’m becoming Chairman of Heap and appointing Ken Fine as our new CEO! We’ve shattered our 2020 goals after a very challenging year for the world, built out our leadership team, and* accelerated our growth* as we march through2021.
PICKING THE RIGHT PRODUCT METRICS TO TRACK AND OPTIMIZE How it’s calculated: Multiply the number of customers by the amount each one pays per month. MRR = Number of customers x amount each customer pays per month. Customer Lifetime Value (also known as CLTV, CLV, or LTV) is the amount the average customer spends on your product during their relationship with the company. GETTING STARTED FAQS Heap autocapture for WebViews is achieved by installing our web SDK on the. Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks? Yes! In fact, Heap works especially well for single-page web apps. It provides extra functionality that other analytics tools don’t,.WEB INSTALLATION
Base Installation To get started with Heap, paste the following code snippet before your website’s closing tag. When using this snippet, remember to replace YOUR_APP_ID with the app ID of the environment to which you want to send data. You can find this ID on the Projects page.Note tha WHAT IS A TECH STACK? CHOOSING WHAT GOES IN YOURS A tech stack is the collection of technologies used to build, run, and grow your application. Get tips on building your stack from seasonedproduct leaders.
WHAT IS PRODUCT ANALYTICS? What is Product Analytics? Product analytics is a robust set of tools that allow product managers and product teams to assess the performance of the digital experiences they build. Product analytics provides critical information to optimize performance, diagnose problems, and correlate customer activity with long-term value.. HEAP VS GOOGLE ANALYTICS Buttons, drop-downs, and forms – out of the box. While Google Analytics only tracks sessions and pageviews, Heap automatically captures clicks, field changes, and form submissions, even as you make updates and add new features. Heap enables a complete view of user engagement, letting you understand feature usage and user frictionwithout
SPLUNK USES PRODUCT ANALYTICS TO PRIORITIZE EVERYTHING Building A Best-in-class Product. Splunk leverages Heap’s product analytics to optimize everything from their product investments and prioritization to delivering an experience that customers get value from. Given the complexity of building software and tools that thousands of businesses around the world rely on, Splunk continues toinnovate
HEAP - A SMARTER APPROACH TO PRODUCT - HEAPPRODUCTWHY HEAPCUSTOMER STORIESPRICINGRESOURCESCONTACT US A Smarter Approach to Product. Heap is an analytics platform that helps product, marketing, and customer success teams craft exceptional digital experiences that convert and retain users. We give you all of your customer data — automatically — and the tools to turn that data into action. Free Trial.CAREERS - HEAP
We’re a small team building the analytics engine that powers 6,000 companies and helps them make smarter decisions. Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc.HEAP UNIVERSITY
Welcome to Heap University. The courses you find in Heap University are designed to help get you up and running with Heap. With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available. Select a ANNOUNCING HEAP'S NEW CEO Matin Movassate. Friends – as discussed in today’s all-hands, I couldn’t be more excited to announce that I’m becoming Chairman of Heap and appointing Ken Fine as our new CEO! We’ve shattered our 2020 goals after a very challenging year for the world, built out our leadership team, and* accelerated our growth* as we march through2021.
WHAT IS PRODUCT ADOPTION & HOW DO YOU MEASURE IT What is Product Adoption? Product adoption, or user adoption, is the moment when users start to use your product or site’s features to accomplish the goals it was built to help with. At a basic level, adoption can be expressed by the percentage of users who perform a certain set of behaviors after discovering your product for the firsttime.
HEAP VS PENDO
Heap is the only behavioral analytics platform powered by automatic data capture. Our platform gives you rich, actionable information about what people do in your product, and the contextual knowledge for making intelligent product decisions. This is in contrast to tools like Pendo, which offer limited data, gaps in your knowledge, and zero WHAT IS A TECH STACK? CHOOSING WHAT GOES IN YOURS A tech stack is the collection of technologies used to build, run, and grow your application. Get tips on building your stack from seasonedproduct leaders.
USING IDENTIFY
EXECUTING JAVASCRIPT USING SNAPSHOTS DEVELOPER GUIDES OVERVIEW Developer Guides Overview. Suggest Edits. Welcome to our developer documentation hub! For installation guides, custom tracking snippets, and changelogs, check out the links in the sidebar. For our full set of help content, including our Setting Up Heap Guide and analytics examples, see our Help Center. HEAP - A SMARTER APPROACH TO PRODUCT - HEAPPRODUCTWHY HEAPCUSTOMER STORIESPRICINGRESOURCESCONTACT US A Smarter Approach to Product. Heap is an analytics platform that helps product, marketing, and customer success teams craft exceptional digital experiences that convert and retain users. We give you all of your customer data — automatically — and the tools to turn that data into action. Free Trial.CAREERS - HEAP
We’re a small team building the analytics engine that powers 6,000 companies and helps them make smarter decisions. Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc.HEAP UNIVERSITY
Welcome to Heap University. The courses you find in Heap University are designed to help get you up and running with Heap. With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available. Select a ANNOUNCING HEAP'S NEW CEO Matin Movassate. Friends – as discussed in today’s all-hands, I couldn’t be more excited to announce that I’m becoming Chairman of Heap and appointing Ken Fine as our new CEO! We’ve shattered our 2020 goals after a very challenging year for the world, built out our leadership team, and* accelerated our growth* as we march through2021.
WHAT IS PRODUCT ADOPTION & HOW DO YOU MEASURE IT What is Product Adoption? Product adoption, or user adoption, is the moment when users start to use your product or site’s features to accomplish the goals it was built to help with. At a basic level, adoption can be expressed by the percentage of users who perform a certain set of behaviors after discovering your product for the firsttime.
HEAP VS PENDO
Heap is the only behavioral analytics platform powered by automatic data capture. Our platform gives you rich, actionable information about what people do in your product, and the contextual knowledge for making intelligent product decisions. This is in contrast to tools like Pendo, which offer limited data, gaps in your knowledge, and zero WHAT IS A TECH STACK? CHOOSING WHAT GOES IN YOURS A tech stack is the collection of technologies used to build, run, and grow your application. Get tips on building your stack from seasonedproduct leaders.
USING IDENTIFY
EXECUTING JAVASCRIPT USING SNAPSHOTS DEVELOPER GUIDES OVERVIEW Developer Guides Overview. Suggest Edits. Welcome to our developer documentation hub! For installation guides, custom tracking snippets, and changelogs, check out the links in the sidebar. For our full set of help content, including our Setting Up Heap Guide and analytics examples, see our Help Center.ABOUT - HEAP
San Francisco. Heap’s headquarters are located in the city’s Financial District. It hosts our diverse group of teams, include sales and marketing to engineering, product and design.HEAP.IO
heap.io
ANNOUNCING HEAP'S NEW CEO Matin Movassate. Friends – as discussed in today’s all-hands, I couldn’t be more excited to announce that I’m becoming Chairman of Heap and appointing Ken Fine as our new CEO! We’ve shattered our 2020 goals after a very challenging year for the world, built out our leadership team, and* accelerated our growth* as we march through2021.
- HEAP
Conversion rate optimization (CRO) takes creativity and diligence. But there is—absolutely—a systematic way to do it right. And we’re thrilled to share it with you! Enter The Heap Guide to Conversion Rate Optimization (CRO).In it we gather learnings from many years of helping customers to lay out a systematic, repeatable approach to improving conversion, in all verticals. GETTING STARTED FAQS Heap autocapture for WebViews is achieved by installing our web SDK on the. Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks? Yes! In fact, Heap works especially well for single-page web apps. It provides extra functionality that other analytics tools don’t,.WEB INSTALLATION
Base Installation To get started with Heap, paste the following code snippet before your website’s closing tag. When using this snippet, remember to replace YOUR_APP_ID with the app ID of the environment to which you want to send data. You can find this ID on the Projects page.Note tha WHAT IS PRODUCT ANALYTICS? What is Product Analytics? Product analytics is a robust set of tools that allow product managers and product teams to assess the performance of the digital experiences they build. Product analytics provides critical information to optimize performance, diagnose problems, and correlate customer activity with long-term value..HEAP VS MIXPANEL
Product analytics should be reliable and complete. Good products are built on a foundation of trustworthy data. Product teams choose Heap over Mixpanel because Heap gives teams complete, flexible product data that’s instantly accessible to everyone in the org. Read more about alternatives to Mixpanel. HEAP VS GOOGLE ANALYTICS Buttons, drop-downs, and forms – out of the box. While Google Analytics only tracks sessions and pageviews, Heap automatically captures clicks, field changes, and form submissions, even as you make updates and add new features. Heap enables a complete view of user engagement, letting you understand feature usage and user frictionwithout
FINDING THE RIGHT ALTERNATIVE TO AMPLITUDE Chartbeat. Chartbeat is an Amplitude alternative that’s best tailored to media companies. If your product is mostly built around content, you can learn a great deal about user behavior from Chartbeat. The platform takes a mobile-first approach and has strong features around reporting and optimization. HEAP - A SMARTER APPROACH TO PRODUCT - HEAPPRODUCTWHY HEAPCUSTOMER STORIESPRICINGRESOURCESCONTACT US A Smarter Approach to Product. Heap is an analytics platform that helps product, marketing, and customer success teams craft exceptional digital experiences that convert and retain users. We give you all of your customer data — automatically — and the tools to turn that data into action. Free Trial.CAREERS - HEAP
We’re a small team building the analytics engine that powers 6,000 companies and helps them make smarter decisions. Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc.HEAP UNIVERSITY
Welcome to Heap University. The courses you find in Heap University are designed to help get you up and running with Heap. With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available. Select a ANNOUNCING HEAP'S NEW CEO Matin Movassate. Friends – as discussed in today’s all-hands, I couldn’t be more excited to announce that I’m becoming Chairman of Heap and appointing Ken Fine as our new CEO! We’ve shattered our 2020 goals after a very challenging year for the world, built out our leadership team, and* accelerated our growth* as we march through2021.
WHAT IS PRODUCT ADOPTION & HOW DO YOU MEASURE IT What is Product Adoption? Product adoption, or user adoption, is the moment when users start to use your product or site’s features to accomplish the goals it was built to help with. At a basic level, adoption can be expressed by the percentage of users who perform a certain set of behaviors after discovering your product for the firsttime.
HEAP VS PENDO
Heap is the only behavioral analytics platform powered by automatic data capture. Our platform gives you rich, actionable information about what people do in your product, and the contextual knowledge for making intelligent product decisions. This is in contrast to tools like Pendo, which offer limited data, gaps in your knowledge, and zero WHAT IS A TECH STACK? CHOOSING WHAT GOES IN YOURS A tech stack is the collection of technologies used to build, run, and grow your application. Get tips on building your stack from seasonedproduct leaders.
EXECUTING JAVASCRIPT USING SNAPSHOTSUSING IDENTIFY
DEVELOPER GUIDES OVERVIEW Developer Guides Overview. Suggest Edits. Welcome to our developer documentation hub! For installation guides, custom tracking snippets, and changelogs, check out the links in the sidebar. For our full set of help content, including our Setting Up Heap Guide and analytics examples, see our Help Center. HEAP - A SMARTER APPROACH TO PRODUCT - HEAPPRODUCTWHY HEAPCUSTOMER STORIESPRICINGRESOURCESCONTACT US A Smarter Approach to Product. Heap is an analytics platform that helps product, marketing, and customer success teams craft exceptional digital experiences that convert and retain users. We give you all of your customer data — automatically — and the tools to turn that data into action. Free Trial.CAREERS - HEAP
We’re a small team building the analytics engine that powers 6,000 companies and helps them make smarter decisions. Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc.HEAP UNIVERSITY
Welcome to Heap University. The courses you find in Heap University are designed to help get you up and running with Heap. With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available. Select a ANNOUNCING HEAP'S NEW CEO Matin Movassate. Friends – as discussed in today’s all-hands, I couldn’t be more excited to announce that I’m becoming Chairman of Heap and appointing Ken Fine as our new CEO! We’ve shattered our 2020 goals after a very challenging year for the world, built out our leadership team, and* accelerated our growth* as we march through2021.
WHAT IS PRODUCT ADOPTION & HOW DO YOU MEASURE IT What is Product Adoption? Product adoption, or user adoption, is the moment when users start to use your product or site’s features to accomplish the goals it was built to help with. At a basic level, adoption can be expressed by the percentage of users who perform a certain set of behaviors after discovering your product for the firsttime.
HEAP VS PENDO
Heap is the only behavioral analytics platform powered by automatic data capture. Our platform gives you rich, actionable information about what people do in your product, and the contextual knowledge for making intelligent product decisions. This is in contrast to tools like Pendo, which offer limited data, gaps in your knowledge, and zero WHAT IS A TECH STACK? CHOOSING WHAT GOES IN YOURS A tech stack is the collection of technologies used to build, run, and grow your application. Get tips on building your stack from seasonedproduct leaders.
EXECUTING JAVASCRIPT USING SNAPSHOTSUSING IDENTIFY
DEVELOPER GUIDES OVERVIEW Developer Guides Overview. Suggest Edits. Welcome to our developer documentation hub! For installation guides, custom tracking snippets, and changelogs, check out the links in the sidebar. For our full set of help content, including our Setting Up Heap Guide and analytics examples, see our Help Center.HEAP.IO
heap.io
ABOUT - HEAP
San Francisco. Heap’s headquarters are located in the city’s Financial District. It hosts our diverse group of teams, include sales and marketing to engineering, product and design.MOBILE SDK - HEAP
Heap gives you a complete, retroactive dataset of user interactions, allowing you to take a data-driven, scientific approach to product development. With Heap Mobile, you can: See how users respond to features. Create friction-free experiences. Track users across platforms and devices. Sign up to stay up to date on all developmentsin mobile.
- HEAP
Conversion rate optimization (CRO) takes creativity and diligence. But there is—absolutely—a systematic way to do it right. And we’re thrilled to share it with you! Enter The Heap Guide to Conversion Rate Optimization (CRO).In it we gather learnings from many years of helping customers to lay out a systematic, repeatable approach to improving conversion, in all verticals. ANNOUNCING HEAP'S NEW CEO Matin Movassate. Friends – as discussed in today’s all-hands, I couldn’t be more excited to announce that I’m becoming Chairman of Heap and appointing Ken Fine as our new CEO! We’ve shattered our 2020 goals after a very challenging year for the world, built out our leadership team, and* accelerated our growth* as we march through2021.
GETTING STARTED FAQS Heap autocapture for WebViews is achieved by installing our web SDK on the. Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks? Yes! In fact, Heap works especially well for single-page web apps. It provides extra functionality that other analytics tools don’t,.HEAP VS MIXPANEL
Product analytics should be reliable and complete. Good products are built on a foundation of trustworthy data. Product teams choose Heap over Mixpanel because Heap gives teams complete, flexible product data that’s instantly accessible to everyone in the org. Read more about alternatives to Mixpanel.WEB INSTALLATION
Base Installation To get started with Heap, paste the following code snippet before your website’s closing tag. When using this snippet, remember to replace YOUR_APP_ID with the app ID of the environment to which you want to send data. You can find this ID on the Projects page.Note tha HEAP VS GOOGLE ANALYTICS Buttons, drop-downs, and forms – out of the box. While Google Analytics only tracks sessions and pageviews, Heap automatically captures clicks, field changes, and form submissions, even as you make updates and add new features. Heap enables a complete view of user engagement, letting you understand feature usage and user frictionwithout
FINDING THE RIGHT ALTERNATIVE TO AMPLITUDE Chartbeat. Chartbeat is an Amplitude alternative that’s best tailored to media companies. If your product is mostly built around content, you can learn a great deal about user behavior from Chartbeat. The platform takes a mobile-first approach and has strong features around reporting and optimization. HEAP - A SMARTER APPROACH TO PRODUCT - HEAPPRODUCTWHY HEAPCUSTOMER STORIESPRICINGRESOURCESCONTACT US A Smarter Approach to Product. Heap is an analytics platform that helps product, marketing, and customer success teams craft exceptional digital experiences that convert and retain users. We give you all of your customer data — automatically — and the tools to turn that data into action. Free Trial.HEAP UNIVERSITY
Welcome to Heap University. The courses you find in Heap University are designed to help get you up and running with Heap. With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available. Select aCAREERS - HEAP
We’re a small team building the analytics engine that powers 6,000 companies and helps them make smarter decisions. Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc.- HEAP
Heap is the only behavioral analytics platform powered by automatic data capture. Our platform gives you rich, actionable information about what people do in your product, and the contextual knowledge for making intelligent product decisions. This is in contrast to tools like Pendo, which offer limited data, gaps in your knowledge, and zeroHEAP PARTNERS
Heap gives our solutions partners a smarter way to build digital experiences. Whether you’re running experimentation programs, influencing product engagement, or managing BI reporting, Heap provides robust and actionable user data so you can make better decisions and drive value for your clients.GETTING STARTED
Step 1: Enrich Your Dataset Via APIs. Step 2: Integrate With Your Warehouse & 3rd Party Tools. Step 3: Plan Your Data Governance Strategy. Step 4: Establish Categories & Naming Conventions. Step 5: Create & Manage Definitions. Step 6: Learn Our Data Governance Tools. Step 7: Complete Rollout. Additional Resource: Getting Started VideosHEAP VS MIXPANEL
Product analytics should be reliable and complete. Good products are built on a foundation of trustworthy data. Product teams choose Heap over Mixpanel because Heap gives teams complete, flexible product data that’s instantly accessible to everyone in the org. Read more about alternatives to Mixpanel. GETTING STARTED FAQS Heap autocapture for WebViews is achieved by installing our web SDK on the. Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks? Yes! In fact, Heap works especially well for single-page web apps. It provides extra functionality that other analytics tools don’t,. DATA WAREHOUSES (HEAP CONNECT) Heap Connect is an analytics infrastructure that allows you to tackle complex analysis and directly query your raw event data. HEAP - A SMARTER APPROACH TO PRODUCT Heap - A Smarter Approach to Product HEAP - A SMARTER APPROACH TO PRODUCT - HEAPPRODUCTWHY HEAPCUSTOMER STORIESPRICINGRESOURCESCONTACT US A Smarter Approach to Product. Heap is an analytics platform that helps product, marketing, and customer success teams craft exceptional digital experiences that convert and retain users. We give you all of your customer data — automatically — and the tools to turn that data into action. Free Trial.HEAP UNIVERSITY
Welcome to Heap University. The courses you find in Heap University are designed to help get you up and running with Heap. With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available. Select aCAREERS - HEAP
We’re a small team building the analytics engine that powers 6,000 companies and helps them make smarter decisions. Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc.- HEAP
Heap is the only behavioral analytics platform powered by automatic data capture. Our platform gives you rich, actionable information about what people do in your product, and the contextual knowledge for making intelligent product decisions. This is in contrast to tools like Pendo, which offer limited data, gaps in your knowledge, and zeroHEAP PARTNERS
Heap gives our solutions partners a smarter way to build digital experiences. Whether you’re running experimentation programs, influencing product engagement, or managing BI reporting, Heap provides robust and actionable user data so you can make better decisions and drive value for your clients.GETTING STARTED
Step 1: Enrich Your Dataset Via APIs. Step 2: Integrate With Your Warehouse & 3rd Party Tools. Step 3: Plan Your Data Governance Strategy. Step 4: Establish Categories & Naming Conventions. Step 5: Create & Manage Definitions. Step 6: Learn Our Data Governance Tools. Step 7: Complete Rollout. Additional Resource: Getting Started VideosHEAP VS MIXPANEL
Product analytics should be reliable and complete. Good products are built on a foundation of trustworthy data. Product teams choose Heap over Mixpanel because Heap gives teams complete, flexible product data that’s instantly accessible to everyone in the org. Read more about alternatives to Mixpanel. GETTING STARTED FAQS Heap autocapture for WebViews is achieved by installing our web SDK on the. Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks? Yes! In fact, Heap works especially well for single-page web apps. It provides extra functionality that other analytics tools don’t,. DATA WAREHOUSES (HEAP CONNECT) Heap Connect is an analytics infrastructure that allows you to tackle complex analysis and directly query your raw event data. HEAP - A SMARTER APPROACH TO PRODUCT Heap - A Smarter Approach to ProductMOBILE SDK - HEAP
Heap gives you a complete, retroactive dataset of user interactions, allowing you to take a data-driven, scientific approach to product development. With Heap Mobile, you can: See how users respond to features. Create friction-free experiences. Track users across platforms and devices. Sign up to stay up to date on all developmentsin mobile.
HOME - HEAP HELP CENTER Events are the basic building blocks of reports. An event is any action associated with a user. Examples of events you can define in Heap include “Create Account,” “Login,” “Received Transactional Email,” or “Follow A Friend”. Autocaptured Data. Heap’s power comes from automatically capturing a HEAP FOR WEB + MOBILE Combo Events for Web + Mobile 2 min. Analyze Your Web + Mobile Data 5 min. Using the Event Visualizer to define Android Events 8 min. Using the Event Visualizer to define iOS Events 4 min. Course Wrap Up. Course Feedback 2 min. About this course. Understanding a users entire journey is one of the most powerful insights a team can obtain.- HEAP
What is user activation and why is it important. How to measure user activation. How Heap uses Heap to improve user activation. Download our User Activation ebook to learn how leading companies are using Heap data to gain customer insights, iterate, innovate, andSECURITY COMPLIANCE
We get binannual pen tests from third-party auditors. We also have an Intrusion Detection System that proactively monitors our application servers and infrastructure. Additionally, we enforce security training and compliance from all employees. For more information about our security and compliance policies, contact dpo@heap.io. ANNOUNCING HEAP'S NEW CEO Matin Movassate. Friends – as discussed in today’s all-hands, I couldn’t be more excited to announce that I’m becoming Chairman of Heap and appointing Ken Fine as our new CEO! We’ve shattered our 2020 goals after a very challenging year for the world, built out our leadership team, and* accelerated our growth* as we march through2021.
USING DATA DOESN'T HAVE TO BE HARD Download this whitepaper to discover: How most teams are capturing product data, Why using that data is so hard, and A better way to make your analytics work for you. WHAT IS PRODUCT ADOPTION & HOW DO YOU MEASURE IT What is Product Adoption? Product adoption, or user adoption, is the moment when users start to use your product or site’s features to accomplish the goals it was built to help with. At a basic level, adoption can be expressed by the percentage of users who perform a certain set of behaviors after discovering your product for the firsttime.
USING IDENTIFY
User Identities and Properties Heap empowers you to use the rich information about your users to better understand how users interact with your site or app, and build enhanced reports to continually track those analytics. There are two primary APIs for enriching user data in Heap. The identify API a WEBINAR: THREE PROCESSES FOR UNCOMPLICATING PRODUCT In this webinar, Product Management leader, Vijay Umapathy, will provide three comprehensive processes your team can adopt immediately. We'll also send you three templates you can bring back to your teams so you can get started right away. HEAP - A SMARTER APPROACH TO PRODUCT - HEAPPRODUCTWHY HEAPCUSTOMER STORIESPRICINGRESOURCESCONTACT US A Smarter Approach to Product. Heap is an analytics platform that helps product, marketing, and customer success teams craft exceptional digital experiences that convert and retain users. We give you all of your customer data — automatically — and the tools to turn that data into action. Free Trial.HEAP UNIVERSITY
Welcome to Heap University. The courses you find in Heap University are designed to help get you up and running with Heap. With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available. Select aCAREERS - HEAP
We’re a small team building the analytics engine that powers 6,000 companies and helps them make smarter decisions. Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc.- HEAP
Heap is the only behavioral analytics platform powered by automatic data capture. Our platform gives you rich, actionable information about what people do in your product, and the contextual knowledge for making intelligent product decisions. This is in contrast to tools like Pendo, which offer limited data, gaps in your knowledge, and zeroHEAP PARTNERS
Heap gives our solutions partners a smarter way to build digital experiences. Whether you’re running experimentation programs, influencing product engagement, or managing BI reporting, Heap provides robust and actionable user data so you can make better decisions and drive value for your clients.GETTING STARTED
Step 1: Enrich Your Dataset Via APIs. Step 2: Integrate With Your Warehouse & 3rd Party Tools. Step 3: Plan Your Data Governance Strategy. Step 4: Establish Categories & Naming Conventions. Step 5: Create & Manage Definitions. Step 6: Learn Our Data Governance Tools. Step 7: Complete Rollout. Additional Resource: Getting Started VideosHEAP VS MIXPANEL
Product analytics should be reliable and complete. Good products are built on a foundation of trustworthy data. Product teams choose Heap over Mixpanel because Heap gives teams complete, flexible product data that’s instantly accessible to everyone in the org. Read more about alternatives to Mixpanel. GETTING STARTED FAQS Heap autocapture for WebViews is achieved by installing our web SDK on the. Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks? Yes! In fact, Heap works especially well for single-page web apps. It provides extra functionality that other analytics tools don’t,. DATA WAREHOUSES (HEAP CONNECT) Heap Connect is an analytics infrastructure that allows you to tackle complex analysis and directly query your raw event data. HEAP - A SMARTER APPROACH TO PRODUCT Heap - A Smarter Approach to Product HEAP - A SMARTER APPROACH TO PRODUCT - HEAPPRODUCTWHY HEAPCUSTOMER STORIESPRICINGRESOURCESCONTACT US A Smarter Approach to Product. Heap is an analytics platform that helps product, marketing, and customer success teams craft exceptional digital experiences that convert and retain users. We give you all of your customer data — automatically — and the tools to turn that data into action. Free Trial.HEAP UNIVERSITY
Welcome to Heap University. The courses you find in Heap University are designed to help get you up and running with Heap. With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available. Select aCAREERS - HEAP
We’re a small team building the analytics engine that powers 6,000 companies and helps them make smarter decisions. Heap automates away the pain of data. Other analytics tools require you to define events upfront and manually instrument code. Instead, Heap automatically captures everything: clicks, submissions, taps, etc.- HEAP
Heap is the only behavioral analytics platform powered by automatic data capture. Our platform gives you rich, actionable information about what people do in your product, and the contextual knowledge for making intelligent product decisions. This is in contrast to tools like Pendo, which offer limited data, gaps in your knowledge, and zeroHEAP PARTNERS
Heap gives our solutions partners a smarter way to build digital experiences. Whether you’re running experimentation programs, influencing product engagement, or managing BI reporting, Heap provides robust and actionable user data so you can make better decisions and drive value for your clients.GETTING STARTED
Step 1: Enrich Your Dataset Via APIs. Step 2: Integrate With Your Warehouse & 3rd Party Tools. Step 3: Plan Your Data Governance Strategy. Step 4: Establish Categories & Naming Conventions. Step 5: Create & Manage Definitions. Step 6: Learn Our Data Governance Tools. Step 7: Complete Rollout. Additional Resource: Getting Started VideosHEAP VS MIXPANEL
Product analytics should be reliable and complete. Good products are built on a foundation of trustworthy data. Product teams choose Heap over Mixpanel because Heap gives teams complete, flexible product data that’s instantly accessible to everyone in the org. Read more about alternatives to Mixpanel. GETTING STARTED FAQS Heap autocapture for WebViews is achieved by installing our web SDK on the. Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks? Yes! In fact, Heap works especially well for single-page web apps. It provides extra functionality that other analytics tools don’t,. DATA WAREHOUSES (HEAP CONNECT) Heap Connect is an analytics infrastructure that allows you to tackle complex analysis and directly query your raw event data. HEAP - A SMARTER APPROACH TO PRODUCT Heap - A Smarter Approach to Product HEAP FOR WEB + MOBILE Understanding a users entire journey is one of the most powerful insights a team can obtain. It tells a team about adoption, usage, retention and usability and attribution of their product and site. HOME - HEAP HELP CENTER Welcome to the Heap Help Center . Whether you’re new to product analytics or an experienced product leader, you’ll find a wealth of insight in the Heap Help Center.MOBILE SDK - HEAP
With Heap Mobile, you can track user behavior across all mobile devices. Heap gives you a complete, retroactive dataset of user interactions, allowing you to take a- HEAP
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SECURITY COMPLIANCE
Heap takes the security seriously. We invest in security technology, certifications, and human training, then back up those defenses with compliance certifications and white hat attacks. USING DATA DOESN'T HAVE TO BE HARD Download this whitepaper to discover: How most teams are capturing product data, Why using that data is so hard, and A better way to make your analytics work for you. WHAT IS PRODUCT ADOPTION & HOW DO YOU MEASURE IT What is Product Adoption? Product adoption, or user adoption, is the moment when users start to use your product or site’s features to accomplish the goals it was built to help with. At a basic level, adoption can be expressed by the percentage of users who perform a certain set of behaviors after discovering your product for the firsttime.
HOW TO LEVERAGE PRODUCT DATA TO OVERCOME ECOMM CHALLENGES Heap is a smarter way to do Product Analytics, giving PMs autocaptured, actionable customer data for true product innovation. WEBINAR: THREE PROCESSES FOR UNCOMPLICATING PRODUCT In this webinar, Product Management leader, Vijay Umapathy, will provide three comprehensive processes your team can adopt immediately. We'll also send you three templates you can bring back to your teams so you can get started right away.USING IDENTIFY
User Identities and Properties Heap empowers you to use the rich information about your users to better understand how users interact with your site or app, and build enhanced reports to continually track those analytics. There are two primary APIs for enriching user data in Heap. The identify API aSkip to content
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Why Product Analytics? * Why Product Analytics? Learn why modern product managers use product analytics to understand their users, test experiments, and make better products. Why Product Analytics?*
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* Product
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Our Product
* Product Analytics
Use behavioral data to build an exceptional product* Heap Connect
Bring behavioral data to your warehouse*
How We Do It
* Autocapture
Codelessly capture every user interaction* Virtual Events
Create new events flexibly and without code* Data Governance
Keep your data clean, reliable, and protected * Security & Compliance Safeguard your data and secure your business* Why Heap
*
Why Product Analytics? * Why Product Analytics? Learn why modern product managers use product analytics to understand their users, test experiments, and make better products. Why Product Analytics?*
Use Cases
* Conversion Rate Optimization Improve funnel performance* Activation
Show new users value* Engagement
Drive key user actions* Retention
Reduce customer churn* Customer Stories
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A SMARTER APPROACH TO PRODUCT Heap offers a smarter way to build digital products. With comprehensive data collection and structured processes, Heap helps Product Managers understand their users, make data-driven decisions, and craft delightful digital experiences. What is Heap? Get Demo OVER 6,000 COMPANIES BUILD BETTER PRODUCTS WITH HEAP Learn Everything Core KPIs Hypothesize and Experiment Iterate andImprove
LEARN EVERYTHING ABOUT YOUR PRODUCT * Understand how every user interacts with your product * Find new correlations, even on data you haven’t actively beentracking
* See which features people love, and which ones they don’tESTABLISH CORE KPIS
* Create meaningful KPIs for every level of your product * Establish a shared definition of success * Ensure your decisions drive business success MAKE SMART DECISIONS * Run focused tests that move identifiable metrics * Ask intelligent questions and figure out how to answer them * Locate the “unknown unknowns” that can dramatically improveyour product
ITERATE AND IMPROVE
* Test small changes to your product and iterate rapidly * Locate the improvements that move the needle * Keep your product team lean and agile MEASURE EVERYTHING, ALL THE TIMEMEASURE EVERYTHING
Heap gives you a complete dataset of every interaction with your product. Every click. Every tap. Every swipe. There’s no code to implement, and no need to decide in advance what to track. Learn more about Autocapture Your browser does not support the video tag } DATA FOR HARD PRODUCT DECISIONSDATA FOR DECISIONS
Data is worthless if it doesn’t help you make better decisions. Heap was built to answer the hard questions: What to build? How are people using our features? How to measure impact? Heap tells you how people use your product. Where users get stuck. What features they love. What features they don’t. Learn more about Product Analytics IMPROVE THE CUSTOMER JOURNEY (AARRR)IMPROVE AARRR
Heap helps you improve every part of the customer journey: activation , acquisition, retention , revenue, and referral * Quickly get users to your “Aha” moments * Analyze funnels to reduce moments of friction * Improve Conversion Rate Optimization(CRO) across
your user base
* Segment users by behavior to personalize their experience THE ERA OF TRACK(‘EVENT’) IS OVER For years, analytics vendors required writing TRACK(‘EVENT’) for each interaction. Heap eliminates this requirement, autocapturing a complete customer dataset and letting you model it any way you need Learn about AutocaptureMOBILE + WEB
Heap automatically merges web and mobile visits into a single user identity. No more manually assembling information.ROBUST INTEGRATIONS
Import data from tools like Salesforce, Marketo, Mailchimp, and Optimizely. Then combine it with Heap data and easily output—via managed ELT—to Snowflake, BigQuery, or other data warehouses. Learn about Heap Connect THE HEAP BOOK OF QUESTIONSLATEST EBOOK
What’s the best way to improve your product? At Heap, we believe the answer is to ask questions! Be scientific! Ask questions, figure out how to answer them, and repeat. Do this and you’ll learn everythingabout your product.
In this book we provide a great number of questions, hypotheses, and experiments you can run in your product. We walk through product use cases, behavioral segmentation, conversion, and more. It’s an A-to-Z guide for product teams in all industries.Download the ebook
GETTING STARTED IS EASY Interested in a demo of Heap’s Product Analytics platform? We’d love to chat with you!Get 1:1 demo Join
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