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GOSQUARED ACCESS TO YOUR ACCOUNT GoSquared Access to your Account. Last updated: 16th February, 2021. đĄď¸ GoSquared access to your Account. GoSquared staff have the ability to log into customer accounts, at the customerâs permission, in order provide assistance with account problems or support-relatedqueries.
SAAS CRMS: HOW TO CHOOSE ONE AND PUT IT TO WORK FOR YOUR Letâs all recognise that most CRMs are SaaS products and bypass any boring âwhy you need a SaaS CRMâ monologues. Instead, weâre here to show you how SaaS companies use CRMs and what CRMs are tailor-made for SaaS businesses. WEB ANALYTICS REPORTS: HOW TO CREATE, READ, AND UNDERSTAND A web analytics report provides insights into your audience, your marketing campaigns, and your profitable sources of traffic. They can show you how well campaigns are working to bring you the sort of traffic you want. But web analytics reports can be intimidating. You open one up, and you see a bunch of numbers and data that youâre notsure
BUILDING BETTER API DOCS WITH REACT The new GoSquared API docs are just one step in our journey to make our userâs development experience with GoSquared a breeze. Weâre going to be using the power of the tools mentioned here to build better libraries, maintain better integrations and, of course, create better documentation for you to get setup with GoSquared. HOW TO COLLECT NPS CUSTOMER FEEDBACK AND SHARE IT WITH YOU As a customer success manager for a subscription-based SaaS company, I am all about customer feedback. When I started my role at GoSquared, the first thing I needed to have was a full understanding of the customer base, and how happy they were with our service. HOW TO BUILD A BASIC SALESFORCE REST API INTEGRATION Once youâve set up your Salesforce developer account, you can set up a connected app by clicking the Setup icon in the top-right navigation menu and select Setup. Enter App Manager in the Quick Find box and then select App Manager. 1. Click New Connected App. 2. BLOCK VISITOR IPS AND BOTS Find the visitor that you want to ignore and click on them - this will reveal the visitor's current session details. Click 'Ignore' in the top right of the widget. Tag the visitor with a memorable name and then click 'Tag and ignore'. The visitor will now appear in the list of blocked IP addresses in Settings > Current Project > Blocked. WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. ALL-IN-ONE GROWTH SOFTWARE All-in-one growth software. Lovingly made for SaaS. Smarter Marketing Automation, Live Chat, and Customer Data designed to grow your SaaS business. No credit card required. Easy setup. See results today. It is an all-in-one solution, a one-stop shop for digital entrepreneursto
GOSQUARED ACCESS TO YOUR ACCOUNT GoSquared Access to your Account. Last updated: 16th February, 2021. đĄď¸ GoSquared access to your Account. GoSquared staff have the ability to log into customer accounts, at the customerâs permission, in order provide assistance with account problems or support-relatedqueries.
SAAS CRMS: HOW TO CHOOSE ONE AND PUT IT TO WORK FOR YOUR Letâs all recognise that most CRMs are SaaS products and bypass any boring âwhy you need a SaaS CRMâ monologues. Instead, weâre here to show you how SaaS companies use CRMs and what CRMs are tailor-made for SaaS businesses. WEB ANALYTICS REPORTS: HOW TO CREATE, READ, AND UNDERSTAND A web analytics report provides insights into your audience, your marketing campaigns, and your profitable sources of traffic. They can show you how well campaigns are working to bring you the sort of traffic you want. But web analytics reports can be intimidating. You open one up, and you see a bunch of numbers and data that youâre notsure
BUILDING BETTER API DOCS WITH REACT The new GoSquared API docs are just one step in our journey to make our userâs development experience with GoSquared a breeze. Weâre going to be using the power of the tools mentioned here to build better libraries, maintain better integrations and, of course, create better documentation for you to get setup with GoSquared. HOW TO COLLECT NPS CUSTOMER FEEDBACK AND SHARE IT WITH YOU As a customer success manager for a subscription-based SaaS company, I am all about customer feedback. When I started my role at GoSquared, the first thing I needed to have was a full understanding of the customer base, and how happy they were with our service. HOW TO BUILD A BASIC SALESFORCE REST API INTEGRATION Once youâve set up your Salesforce developer account, you can set up a connected app by clicking the Setup icon in the top-right navigation menu and select Setup. Enter App Manager in the Quick Find box and then select App Manager. 1. Click New Connected App. 2. BLOCK VISITOR IPS AND BOTS Find the visitor that you want to ignore and click on them - this will reveal the visitor's current session details. Click 'Ignore' in the top right of the widget. Tag the visitor with a memorable name and then click 'Tag and ignore'. The visitor will now appear in the list of blocked IP addresses in Settings > Current Project > Blocked. WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. CALL-TO-ACTION BUTTONS Call-to-Action buttons are one of the critical components of your pages that are worth A/B testing regularly. Even small changes and tweaks can lead to big improvements in conversion rate â adding a word, removing a word, changing a colour, or increasing the font sizecan all
ALL-IN-ONE GROWTH SOFTWARE Turn your idea into a SaaS business. The all-in-one platform to start and grow your SaaS business. Create Free Account Learn More â. No credit card required. Easy setup.ABOUT â GOSQUARED
About GoSquared We enable anyone to start and grow a SaaS business. GoSquared makes elegant software to help you grow your SaaS business. We believe you shouldn't need twenty different tools to start, run, and grow your SaaS business, and that one tightly integrated, thoughtfully designed platform is fundamentally better for you andyour customers.
BUILDING BETTER API DOCS WITH REACT We just introduced our new API docs to make it easier than ever to use the GoSquared API and bring real-time analytics data into your own apps and websites. Letâs dive in and go through some of our learnings from the project. Swagger + React + Gulp. When we looked at our previous API Documentation we saw a lot of great things â code examples for our different libraries, the ability to 12 INTERCOM ALTERNATIVES THAT ARE FREE OR LOW COST Freshchat includes features that marketing, sales, and customer support teams need like response prioritization and conversation categories. Freshchat is free for up to 10 team members, but for bigger teams or better features (like triggered messages), youâllneed to
INSTALLING GOSQUARED Installing GoSquared. Last updated: 12th March, 2021. Itâs easy to start getting value from GoSquared â whether youâre here for web analytics, or to use the whole platform to grow your business, our aim is to have you up and running in no time. CLIPPY FOR YOUR WEBSITE Always by your side. Whatever screen youâre on. Whatever youâre writing. Whatever the time. Clippy is there for you. Hit âhide Clippyâ at any time and Clippy will be back with helpful hints on how you can hide Clippy in fast and intuitive ways.WEBSITE NAVIGATION
Whether youâre selling software or sausages, your website needs a way for visitors to navigate. Every website out there has some form of navigation, and especially for SaaS businesses thereâs often a lot of questions about how to approach this critical aspect of marketingsite design.
BLOCK VISITOR IPS AND BOTS Find the visitor that you want to ignore and click on them - this will reveal the visitor's current session details. Click 'Ignore' in the top right of the widget. Tag the visitor with a memorable name and then click 'Tag and ignore'. The visitor will now appear in the list of blocked IP addresses in Settings > Current Project > Blocked. CRAFTING A CUSTOMER SUCCESS STATEMENT Start with â our customers succeed when. â. 5. Donât sweat â getting it right takes time. Start bringing ideas for you customer success statement together but be prepared to iterate and refine it over time. It requires a clear understanding of your reason for 7 SAAS WELCOME EMAIL EXAMPLES TO INSPIRE YOU If your product is B2C, this is a great welcome email example for you to copy. 4. Shopify: Tailored to the customer type. When signing up for a free trial of Shopify, new users are asked a couple of simple questions: Why youâre creating a store. What is your annual revenue. ALL-IN-ONE GROWTH SOFTWARE All-in-one growth software. Lovingly made for SaaS. Smarter Marketing Automation, Live Chat, and Customer Data designed to grow your SaaS business. No credit card required. Easy setup. See results today. It is an all-in-one solution, a one-stop shop for digital entrepreneursto
GOSQUARED ACCESS TO YOUR ACCOUNT GoSquared Access to your Account. Last updated: 16th February, 2021. đĄď¸ GoSquared access to your Account. GoSquared staff have the ability to log into customer accounts, at the customerâs permission, in order provide assistance with account problems or support-relatedqueries.
SAAS CRMS: HOW TO CHOOSE ONE AND PUT IT TO WORK FOR YOUR Letâs all recognise that most CRMs are SaaS products and bypass any boring âwhy you need a SaaS CRMâ monologues. Instead, weâre here to show you how SaaS companies use CRMs and what CRMs are tailor-made for SaaS businesses. HOW TO BUILD A BASIC SALESFORCE REST API INTEGRATION Once youâve set up your Salesforce developer account, you can set up a connected app by clicking the Setup icon in the top-right navigation menu and select Setup. Enter App Manager in the Quick Find box and then select App Manager. 1. Click New Connected App. 2. WEB ANALYTICS REPORTS: HOW TO CREATE, READ, AND UNDERSTAND A web analytics report provides insights into your audience, your marketing campaigns, and your profitable sources of traffic. They can show you how well campaigns are working to bring you the sort of traffic you want. But web analytics reports can be intimidating. You open one up, and you see a bunch of numbers and data that youâre notsure
12 INTERCOM ALTERNATIVES THAT ARE FREE OR LOW COST Freshchat includes features that marketing, sales, and customer support teams need like response prioritization and conversation categories. Freshchat is free for up to 10 team members, but for bigger teams or better features (like triggered messages), youâllneed to
HOW TO COLLECT NPS CUSTOMER FEEDBACK AND SHARE IT WITH YOU As a customer success manager for a subscription-based SaaS company, I am all about customer feedback. When I started my role at GoSquared, the first thing I needed to have was a full understanding of the customer base, and how happy they were with our service. BLOCK VISITOR IPS AND BOTS Find the visitor that you want to ignore and click on them - this will reveal the visitor's current session details. Click 'Ignore' in the top right of the widget. Tag the visitor with a memorable name and then click 'Tag and ignore'. The visitor will now appear in the list of blocked IP addresses in Settings > Current Project > Blocked. WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. 7 SAAS WELCOME EMAIL EXAMPLES TO INSPIRE YOU If your product is B2C, this is a great welcome email example for you to copy. 4. Shopify: Tailored to the customer type. When signing up for a free trial of Shopify, new users are asked a couple of simple questions: Why youâre creating a store. What is your annual revenue. ALL-IN-ONE GROWTH SOFTWARE All-in-one growth software. Lovingly made for SaaS. Smarter Marketing Automation, Live Chat, and Customer Data designed to grow your SaaS business. No credit card required. Easy setup. See results today. It is an all-in-one solution, a one-stop shop for digital entrepreneursto
GOSQUARED ACCESS TO YOUR ACCOUNT GoSquared Access to your Account. Last updated: 16th February, 2021. đĄď¸ GoSquared access to your Account. GoSquared staff have the ability to log into customer accounts, at the customerâs permission, in order provide assistance with account problems or support-relatedqueries.
SAAS CRMS: HOW TO CHOOSE ONE AND PUT IT TO WORK FOR YOUR Letâs all recognise that most CRMs are SaaS products and bypass any boring âwhy you need a SaaS CRMâ monologues. Instead, weâre here to show you how SaaS companies use CRMs and what CRMs are tailor-made for SaaS businesses. HOW TO BUILD A BASIC SALESFORCE REST API INTEGRATION Once youâve set up your Salesforce developer account, you can set up a connected app by clicking the Setup icon in the top-right navigation menu and select Setup. Enter App Manager in the Quick Find box and then select App Manager. 1. Click New Connected App. 2. WEB ANALYTICS REPORTS: HOW TO CREATE, READ, AND UNDERSTAND A web analytics report provides insights into your audience, your marketing campaigns, and your profitable sources of traffic. They can show you how well campaigns are working to bring you the sort of traffic you want. But web analytics reports can be intimidating. You open one up, and you see a bunch of numbers and data that youâre notsure
12 INTERCOM ALTERNATIVES THAT ARE FREE OR LOW COST Freshchat includes features that marketing, sales, and customer support teams need like response prioritization and conversation categories. Freshchat is free for up to 10 team members, but for bigger teams or better features (like triggered messages), youâllneed to
HOW TO COLLECT NPS CUSTOMER FEEDBACK AND SHARE IT WITH YOU As a customer success manager for a subscription-based SaaS company, I am all about customer feedback. When I started my role at GoSquared, the first thing I needed to have was a full understanding of the customer base, and how happy they were with our service. BLOCK VISITOR IPS AND BOTS Find the visitor that you want to ignore and click on them - this will reveal the visitor's current session details. Click 'Ignore' in the top right of the widget. Tag the visitor with a memorable name and then click 'Tag and ignore'. The visitor will now appear in the list of blocked IP addresses in Settings > Current Project > Blocked. WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. 7 SAAS WELCOME EMAIL EXAMPLES TO INSPIRE YOU If your product is B2C, this is a great welcome email example for you to copy. 4. Shopify: Tailored to the customer type. When signing up for a free trial of Shopify, new users are asked a couple of simple questions: Why youâre creating a store. What is your annual revenue. CLIPPY FOR YOUR WEBSITE Always by your side. Whatever screen youâre on. Whatever youâre writing. Whatever the time. Clippy is there for you. Hit âhide Clippyâ at any time and Clippy will be back with helpful hints on how you can hide Clippy in fast and intuitive ways. INSTALLING GOSQUARED Installing GoSquared. Last updated: 12th March, 2021. Itâs easy to start getting value from GoSquared â whether youâre here for web analytics, or to use the whole platform to grow your business, our aim is to have you up and running in no time. BUILDING BETTER API DOCS WITH REACT We just introduced our new API docs to make it easier than ever to use the GoSquared API and bring real-time analytics data into your own apps and websites. Letâs dive in and go through some of our learnings from the project. Swagger + React + Gulp. When we looked at our previous API Documentation we saw a lot of great things â code examples for our different libraries, the ability to 10 SALES AND MARKETING ALIGNMENT BEST PRACTICES Step 8: Feedback and reporting. One of the most over-looked sales and marketing alignment best practices is the topic of feedback. Direct, specific, and constructive feedback is essential for any high-performing team, but itâs often overlooked when it comes to sales and marketing collaboration. Post-event or campaign wrap-ups areimportant
3 SAAS MARKETING PLANS YOU CAN COPY FOR YOUR LAUNCH LinkedIn organic marketing: LinkedIn is another smart way to launch a SaaS business. While cold LinkedIn messages can work well for service providers, very few SaaS companies seem to have any success with this strategy. Instead, you should use organic methods. Send connection requests to your target customers. AN INTRODUCTION TO ECOMMERCE ANALYTICS An Introduction to Ecommerce Analytics. Last updated: 12th November, 2018. GoSquared Ecommerce Analytics brings your essential sales and business metrics together in WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. GUIDE TO USING A CRM WITH EMAIL AUTOMATION: THE BEST Email automation is pretty incredible. With GoSquared, you get the power of email automation on top of website analytics so you can send messages based on actions people are taking in your website. Keep in mind that most CRMs with email automation donât include website analytics. They help you keep track of all of your leads and customers in one place and store all of their purchase data 10 DATA-DRIVEN MARKETING EXAMPLES (WITH KEY TAKEAWAYS Now, on to the examples! 1. Messaging strategy upgrade. Simplero is an all-in-one marketing software for coaches, consultants and course creators. Before doing customer research to create a winning value proposition, they were using confusing messaging. HOW TO USE PROACTIVE CHAT PROMPTS TO INCREASE CONVERSION A Forrester research study shows that investment in reactive chat produces a return on investment (ROI) of 15%, however, proactive chat capabilities have the ability to produce an incremental 105% ROI.. The evidence is clear that proactive chat can significantly impact conversion. With the evidence the biggest choice isnât whether or not to use proactive chat, but how to use it and what to say. ALL-IN-ONE GROWTH SOFTWARE All-in-one growth software. Lovingly made for SaaS. Smarter Marketing Automation, Live Chat, and Customer Data designed to grow your SaaS business. No credit card required. Easy setup. See results today. It is an all-in-one solution, a one-stop shop for digital entrepreneursto
GOSQUARED ACCESS TO YOUR ACCOUNT GoSquared Access to your Account. Last updated: 16th February, 2021. đĄď¸ GoSquared access to your Account. GoSquared staff have the ability to log into customer accounts, at the customerâs permission, in order provide assistance with account problems or support-relatedqueries.
SAAS CRMS: HOW TO CHOOSE ONE AND PUT IT TO WORK FOR YOUR Letâs all recognise that most CRMs are SaaS products and bypass any boring âwhy you need a SaaS CRMâ monologues. Instead, weâre here to show you how SaaS companies use CRMs and what CRMs are tailor-made for SaaS businesses. INSTALLING GOSQUARED Installing GoSquared. Last updated: 12th March, 2021. Itâs easy to start getting value from GoSquared â whether youâre here for web analytics, or to use the whole platform to grow your business, our aim is to have you up and running in no time. WEB ANALYTICS REPORTS: HOW TO CREATE, READ, AND UNDERSTAND A web analytics report provides insights into your audience, your marketing campaigns, and your profitable sources of traffic. They can show you how well campaigns are working to bring you the sort of traffic you want. But web analytics reports can be intimidating. You open one up, and you see a bunch of numbers and data that youâre notsure
HOW TO COLLECT NPS CUSTOMER FEEDBACK AND SHARE IT WITH YOU As a customer success manager for a subscription-based SaaS company, I am all about customer feedback. When I started my role at GoSquared, the first thing I needed to have was a full understanding of the customer base, and how happy they were with our service. 3 SAAS MARKETING PLANS YOU CAN COPY FOR YOUR LAUNCH LinkedIn organic marketing: LinkedIn is another smart way to launch a SaaS business. While cold LinkedIn messages can work well for service providers, very few SaaS companies seem to have any success with this strategy. Instead, you should use organic methods. Send connection requests to your target customers. 12 INTERCOM ALTERNATIVES THAT ARE FREE OR LOW COST Freshchat includes features that marketing, sales, and customer support teams need like response prioritization and conversation categories. Freshchat is free for up to 10 team members, but for bigger teams or better features (like triggered messages), youâllneed to
BUILDING BETTER API DOCS WITH REACT The new GoSquared API docs are just one step in our journey to make our userâs development experience with GoSquared a breeze. Weâre going to be using the power of the tools mentioned here to build better libraries, maintain better integrations and, of course, create better documentation for you to get setup with GoSquared. WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. ALL-IN-ONE GROWTH SOFTWARE All-in-one growth software. Lovingly made for SaaS. Smarter Marketing Automation, Live Chat, and Customer Data designed to grow your SaaS business. No credit card required. Easy setup. See results today. It is an all-in-one solution, a one-stop shop for digital entrepreneursto
GOSQUARED ACCESS TO YOUR ACCOUNT GoSquared Access to your Account. Last updated: 16th February, 2021. đĄď¸ GoSquared access to your Account. GoSquared staff have the ability to log into customer accounts, at the customerâs permission, in order provide assistance with account problems or support-relatedqueries.
SAAS CRMS: HOW TO CHOOSE ONE AND PUT IT TO WORK FOR YOUR Letâs all recognise that most CRMs are SaaS products and bypass any boring âwhy you need a SaaS CRMâ monologues. Instead, weâre here to show you how SaaS companies use CRMs and what CRMs are tailor-made for SaaS businesses. INSTALLING GOSQUARED Installing GoSquared. Last updated: 12th March, 2021. Itâs easy to start getting value from GoSquared â whether youâre here for web analytics, or to use the whole platform to grow your business, our aim is to have you up and running in no time. WEB ANALYTICS REPORTS: HOW TO CREATE, READ, AND UNDERSTAND A web analytics report provides insights into your audience, your marketing campaigns, and your profitable sources of traffic. They can show you how well campaigns are working to bring you the sort of traffic you want. But web analytics reports can be intimidating. You open one up, and you see a bunch of numbers and data that youâre notsure
HOW TO COLLECT NPS CUSTOMER FEEDBACK AND SHARE IT WITH YOU As a customer success manager for a subscription-based SaaS company, I am all about customer feedback. When I started my role at GoSquared, the first thing I needed to have was a full understanding of the customer base, and how happy they were with our service. 3 SAAS MARKETING PLANS YOU CAN COPY FOR YOUR LAUNCH LinkedIn organic marketing: LinkedIn is another smart way to launch a SaaS business. While cold LinkedIn messages can work well for service providers, very few SaaS companies seem to have any success with this strategy. Instead, you should use organic methods. Send connection requests to your target customers. 12 INTERCOM ALTERNATIVES THAT ARE FREE OR LOW COST Freshchat includes features that marketing, sales, and customer support teams need like response prioritization and conversation categories. Freshchat is free for up to 10 team members, but for bigger teams or better features (like triggered messages), youâllneed to
BUILDING BETTER API DOCS WITH REACT The new GoSquared API docs are just one step in our journey to make our userâs development experience with GoSquared a breeze. Weâre going to be using the power of the tools mentioned here to build better libraries, maintain better integrations and, of course, create better documentation for you to get setup with GoSquared. WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. 12 INTERCOM ALTERNATIVES THAT ARE FREE OR LOW COST Freshchat includes features that marketing, sales, and customer support teams need like response prioritization and conversation categories. Freshchat is free for up to 10 team members, but for bigger teams or better features (like triggered messages), youâllneed to
10 SALES AND MARKETING ALIGNMENT BEST PRACTICES Step 8: Feedback and reporting. One of the most over-looked sales and marketing alignment best practices is the topic of feedback. Direct, specific, and constructive feedback is essential for any high-performing team, but itâs often overlooked when it comes to sales and marketing collaboration. Post-event or campaign wrap-ups areimportant
THE BEST LIVE CHAT SOFTWARE FEATURES FOR SMALL TEAMS The best live chat software helps you communicate with your customers, save time and work together as a team. Especially with smaller teams in cross-functional roles, itâs important that team members can serve customers using live chat without it eating up their entire day.. So, what should you look for in live chat software? WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. HOW TO BUILD A BASIC SALESFORCE REST API INTEGRATION Once youâve set up your Salesforce developer account, you can set up a connected app by clicking the Setup icon in the top-right navigation menu and select Setup. Enter App Manager in the Quick Find box and then select App Manager. 1. Click New Connected App. 2. HOW TO USE PROACTIVE CHAT PROMPTS TO INCREASE CONVERSION A Forrester research study shows that investment in reactive chat produces a return on investment (ROI) of 15%, however, proactive chat capabilities have the ability to produce an incremental 105% ROI.. The evidence is clear that proactive chat can significantly impact conversion. With the evidence the biggest choice isnât whether or not to use proactive chat, but how to use it and what to say. GUIDE TO USING A CRM WITH EMAIL AUTOMATION: THE BEST Email automation is pretty incredible. With GoSquared, you get the power of email automation on top of website analytics so you can send messages based on actions people are taking in your website. Keep in mind that most CRMs with email automation donât include website analytics. They help you keep track of all of your leads and customers in one place and store all of their purchase data 5 EMAIL AUTOMATION EXAMPLES TO INCREASE ENGAGEMENT AND Even if youâre somewhat of a pro, you might still find plenty to learn from these examples. Weâve got five email examples for the following use cases: Incomplete user task. Website visitor viewed specific page. Highly engaged website visitor. Win-back email for HOW TO SAVE ON BUSINESS EXPENSES AS A SAAS COMPANY SaaS business expenses include hosting, payroll for development, sales, and marketing, SaaS expenses for important subscriptions, and so much more. Like any industry, SaaS has its quirks and best practices. Sure, by now, you know about free and partly-free Intercom alternatives to help you save on your own subscriptions. CRAFTING A CUSTOMER SUCCESS STATEMENT Start with â our customers succeed when. â. 5. Donât sweat â getting it right takes time. Start bringing ideas for you customer success statement together but be prepared to iterate and refine it over time. It requires a clear understanding of your reason for ALL-IN-ONE GROWTH SOFTWARE All-in-one growth software. Lovingly made for SaaS. Smarter Marketing Automation, Live Chat, and Customer Data designed to grow your SaaS business. No credit card required. Easy setup. See results today. It is an all-in-one solution, a one-stop shop for digital entrepreneursto
GOSQUARED ACCESS TO YOUR ACCOUNT GoSquared Access to your Account. Last updated: 16th February, 2021. đĄď¸ GoSquared access to your Account. GoSquared staff have the ability to log into customer accounts, at the customerâs permission, in order provide assistance with account problems or support-relatedqueries.
SAAS CRMS: HOW TO CHOOSE ONE AND PUT IT TO WORK FOR YOUR Letâs all recognise that most CRMs are SaaS products and bypass any boring âwhy you need a SaaS CRMâ monologues. Instead, weâre here to show you how SaaS companies use CRMs and what CRMs are tailor-made for SaaS businesses. BUILDING BETTER API DOCS WITH REACT The new GoSquared API docs are just one step in our journey to make our userâs development experience with GoSquared a breeze. Weâre going to be using the power of the tools mentioned here to build better libraries, maintain better integrations and, of course, create better documentation for you to get setup with GoSquared. WEB ANALYTICS REPORTS: HOW TO CREATE, READ, AND UNDERSTAND A web analytics report provides insights into your audience, your marketing campaigns, and your profitable sources of traffic. They can show you how well campaigns are working to bring you the sort of traffic you want. But web analytics reports can be intimidating. You open one up, and you see a bunch of numbers and data that youâre notsure
HOW TO BUILD A BASIC SALESFORCE REST API INTEGRATION Once youâve set up your Salesforce developer account, you can set up a connected app by clicking the Setup icon in the top-right navigation menu and select Setup. Enter App Manager in the Quick Find box and then select App Manager. 1. Click New Connected App. 2. 3 SAAS MARKETING PLANS YOU CAN COPY FOR YOUR LAUNCH LinkedIn organic marketing: LinkedIn is another smart way to launch a SaaS business. While cold LinkedIn messages can work well for service providers, very few SaaS companies seem to have any success with this strategy. Instead, you should use organic methods. Send connection requests to your target customers. HOW TO COLLECT NPS CUSTOMER FEEDBACK AND SHARE IT WITH YOU As a customer success manager for a subscription-based SaaS company, I am all about customer feedback. When I started my role at GoSquared, the first thing I needed to have was a full understanding of the customer base, and how happy they were with our service. WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. BLOCK VISITOR IPS AND BOTS Find the visitor that you want to ignore and click on them - this will reveal the visitor's current session details. Click 'Ignore' in the top right of the widget. Tag the visitor with a memorable name and then click 'Tag and ignore'. The visitor will now appear in the list of blocked IP addresses in Settings > Current Project > Blocked. ALL-IN-ONE GROWTH SOFTWARE All-in-one growth software. Lovingly made for SaaS. Smarter Marketing Automation, Live Chat, and Customer Data designed to grow your SaaS business. No credit card required. Easy setup. See results today. It is an all-in-one solution, a one-stop shop for digital entrepreneursto
GOSQUARED ACCESS TO YOUR ACCOUNT GoSquared Access to your Account. Last updated: 16th February, 2021. đĄď¸ GoSquared access to your Account. GoSquared staff have the ability to log into customer accounts, at the customerâs permission, in order provide assistance with account problems or support-relatedqueries.
SAAS CRMS: HOW TO CHOOSE ONE AND PUT IT TO WORK FOR YOUR Letâs all recognise that most CRMs are SaaS products and bypass any boring âwhy you need a SaaS CRMâ monologues. Instead, weâre here to show you how SaaS companies use CRMs and what CRMs are tailor-made for SaaS businesses. BUILDING BETTER API DOCS WITH REACT The new GoSquared API docs are just one step in our journey to make our userâs development experience with GoSquared a breeze. Weâre going to be using the power of the tools mentioned here to build better libraries, maintain better integrations and, of course, create better documentation for you to get setup with GoSquared. WEB ANALYTICS REPORTS: HOW TO CREATE, READ, AND UNDERSTAND A web analytics report provides insights into your audience, your marketing campaigns, and your profitable sources of traffic. They can show you how well campaigns are working to bring you the sort of traffic you want. But web analytics reports can be intimidating. You open one up, and you see a bunch of numbers and data that youâre notsure
HOW TO BUILD A BASIC SALESFORCE REST API INTEGRATION Once youâve set up your Salesforce developer account, you can set up a connected app by clicking the Setup icon in the top-right navigation menu and select Setup. Enter App Manager in the Quick Find box and then select App Manager. 1. Click New Connected App. 2. 3 SAAS MARKETING PLANS YOU CAN COPY FOR YOUR LAUNCH LinkedIn organic marketing: LinkedIn is another smart way to launch a SaaS business. While cold LinkedIn messages can work well for service providers, very few SaaS companies seem to have any success with this strategy. Instead, you should use organic methods. Send connection requests to your target customers. HOW TO COLLECT NPS CUSTOMER FEEDBACK AND SHARE IT WITH YOU As a customer success manager for a subscription-based SaaS company, I am all about customer feedback. When I started my role at GoSquared, the first thing I needed to have was a full understanding of the customer base, and how happy they were with our service. WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. BLOCK VISITOR IPS AND BOTS Find the visitor that you want to ignore and click on them - this will reveal the visitor's current session details. Click 'Ignore' in the top right of the widget. Tag the visitor with a memorable name and then click 'Tag and ignore'. The visitor will now appear in the list of blocked IP addresses in Settings > Current Project > Blocked. INSTALLING GOSQUARED Installing GoSquared. Last updated: 12th March, 2021. Itâs easy to start getting value from GoSquared â whether youâre here for web analytics, or to use the whole platform to grow your business, our aim is to have you up and running in no time. 12 INTERCOM ALTERNATIVES THAT ARE FREE OR LOW COST Freshchat includes features that marketing, sales, and customer support teams need like response prioritization and conversation categories. Freshchat is free for up to 10 team members, but for bigger teams or better features (like triggered messages), youâllneed to
10 SALES AND MARKETING ALIGNMENT BEST PRACTICES Step 8: Feedback and reporting. One of the most over-looked sales and marketing alignment best practices is the topic of feedback. Direct, specific, and constructive feedback is essential for any high-performing team, but itâs often overlooked when it comes to sales and marketing collaboration. Post-event or campaign wrap-ups areimportant
9 BEST PRACTICES FOR BETTER USER ONBOARDING Designing empty states. Designing an onboarding flow. Reducing the number of steps in your onboarding. Set sensible defaults. Gamify your user onboarding. Email sequences in user onboarding. The mobile vs desktop experience. Testing your own user onboarding. Measuring the effectiveness of your user onboarding. AN INTRODUCTION TO ECOMMERCE ANALYTICS An Introduction to Ecommerce Analytics. Last updated: 12th November, 2018. GoSquared Ecommerce Analytics brings your essential sales and business metrics together in CULTURAL MARKETING CAN UPDATE YOUR CONTENT STRATEGY And one done very wrong. Hopefully, youâll leave inspired to add cultural marketing to your strategic toolkit. Cultural marketing provides âa better understanding of how the marketplace for products and services is shifting, when consumer context and assumptionschange, and
INBOX APPS â GOSQUARED Inbox Apps. Last updated: 20th June, 2018. We understand that it is important for your customers to be able to contact you at any time, which is why we're building companion apps with push notifications, so that you can reply on the go! HOW TO SAVE ON BUSINESS EXPENSES AS A SAAS COMPANY SaaS business expenses include hosting, payroll for development, sales, and marketing, SaaS expenses for important subscriptions, and so much more. Like any industry, SaaS has its quirks and best practices. Sure, by now, you know about free and partly-free Intercom alternatives to help you save on your own subscriptions. CRAFTING A CUSTOMER SUCCESS STATEMENT Start with â our customers succeed when. â. 5. Donât sweat â getting it right takes time. Start bringing ideas for you customer success statement together but be prepared to iterate and refine it over time. It requires a clear understanding of your reason for CALL-TO-ACTION BUTTONS Call-to-Action buttons are one of the critical components of your pages that are worth A/B testing regularly. Even small changes and tweaks can lead to big improvements in conversion rate â adding a word, removing a word, changing a colour, or increasing the font sizecan all
ALL-IN-ONE GROWTH SOFTWARE All-in-one growth software. Lovingly made for SaaS. Smarter Marketing Automation, Live Chat, and Customer Data designed to grow your SaaS business. No credit card required. Easy setup. See results today. It is an all-in-one solution, a one-stop shop for digital entrepreneursto
GOSQUARED ACCESS TO YOUR ACCOUNT GoSquared Access to your Account. Last updated: 16th February, 2021. đĄď¸ GoSquared access to your Account. GoSquared staff have the ability to log into customer accounts, at the customerâs permission, in order provide assistance with account problems or support-relatedqueries.
SAAS CRMS: HOW TO CHOOSE ONE AND PUT IT TO WORK FOR YOUR Letâs all recognise that most CRMs are SaaS products and bypass any boring âwhy you need a SaaS CRMâ monologues. Instead, weâre here to show you how SaaS companies use CRMs and what CRMs are tailor-made for SaaS businesses. BUILDING BETTER API DOCS WITH REACT The new GoSquared API docs are just one step in our journey to make our userâs development experience with GoSquared a breeze. Weâre going to be using the power of the tools mentioned here to build better libraries, maintain better integrations and, of course, create better documentation for you to get setup with GoSquared. WEB ANALYTICS REPORTS: HOW TO CREATE, READ, AND UNDERSTAND A web analytics report provides insights into your audience, your marketing campaigns, and your profitable sources of traffic. They can show you how well campaigns are working to bring you the sort of traffic you want. But web analytics reports can be intimidating. You open one up, and you see a bunch of numbers and data that youâre notsure
HOW TO BUILD A BASIC SALESFORCE REST API INTEGRATION Once youâve set up your Salesforce developer account, you can set up a connected app by clicking the Setup icon in the top-right navigation menu and select Setup. Enter App Manager in the Quick Find box and then select App Manager. 1. Click New Connected App. 2. 3 SAAS MARKETING PLANS YOU CAN COPY FOR YOUR LAUNCH LinkedIn organic marketing: LinkedIn is another smart way to launch a SaaS business. While cold LinkedIn messages can work well for service providers, very few SaaS companies seem to have any success with this strategy. Instead, you should use organic methods. Send connection requests to your target customers. HOW TO COLLECT NPS CUSTOMER FEEDBACK AND SHARE IT WITH YOU As a customer success manager for a subscription-based SaaS company, I am all about customer feedback. When I started my role at GoSquared, the first thing I needed to have was a full understanding of the customer base, and how happy they were with our service. WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. BLOCK VISITOR IPS AND BOTS Find the visitor that you want to ignore and click on them - this will reveal the visitor's current session details. Click 'Ignore' in the top right of the widget. Tag the visitor with a memorable name and then click 'Tag and ignore'. The visitor will now appear in the list of blocked IP addresses in Settings > Current Project > Blocked. ALL-IN-ONE GROWTH SOFTWARE All-in-one growth software. Lovingly made for SaaS. Smarter Marketing Automation, Live Chat, and Customer Data designed to grow your SaaS business. No credit card required. Easy setup. See results today. It is an all-in-one solution, a one-stop shop for digital entrepreneursto
GOSQUARED ACCESS TO YOUR ACCOUNT GoSquared Access to your Account. Last updated: 16th February, 2021. đĄď¸ GoSquared access to your Account. GoSquared staff have the ability to log into customer accounts, at the customerâs permission, in order provide assistance with account problems or support-relatedqueries.
SAAS CRMS: HOW TO CHOOSE ONE AND PUT IT TO WORK FOR YOUR Letâs all recognise that most CRMs are SaaS products and bypass any boring âwhy you need a SaaS CRMâ monologues. Instead, weâre here to show you how SaaS companies use CRMs and what CRMs are tailor-made for SaaS businesses. BUILDING BETTER API DOCS WITH REACT The new GoSquared API docs are just one step in our journey to make our userâs development experience with GoSquared a breeze. Weâre going to be using the power of the tools mentioned here to build better libraries, maintain better integrations and, of course, create better documentation for you to get setup with GoSquared. WEB ANALYTICS REPORTS: HOW TO CREATE, READ, AND UNDERSTAND A web analytics report provides insights into your audience, your marketing campaigns, and your profitable sources of traffic. They can show you how well campaigns are working to bring you the sort of traffic you want. But web analytics reports can be intimidating. You open one up, and you see a bunch of numbers and data that youâre notsure
HOW TO BUILD A BASIC SALESFORCE REST API INTEGRATION Once youâve set up your Salesforce developer account, you can set up a connected app by clicking the Setup icon in the top-right navigation menu and select Setup. Enter App Manager in the Quick Find box and then select App Manager. 1. Click New Connected App. 2. 3 SAAS MARKETING PLANS YOU CAN COPY FOR YOUR LAUNCH LinkedIn organic marketing: LinkedIn is another smart way to launch a SaaS business. While cold LinkedIn messages can work well for service providers, very few SaaS companies seem to have any success with this strategy. Instead, you should use organic methods. Send connection requests to your target customers. HOW TO COLLECT NPS CUSTOMER FEEDBACK AND SHARE IT WITH YOU As a customer success manager for a subscription-based SaaS company, I am all about customer feedback. When I started my role at GoSquared, the first thing I needed to have was a full understanding of the customer base, and how happy they were with our service. WHY TIMING IS EVERYTHING WHEN IT COMES TO SALES Data combined with automation is the key to building timing in to your sales strategy. At every stage of the funnel, data can help you to engage with your prospects when it makes most sense. When youâre first identifying leads you can use timing to your advantage in lots of ways like the tried and tested methods we mentioned earlier. BLOCK VISITOR IPS AND BOTS Find the visitor that you want to ignore and click on them - this will reveal the visitor's current session details. Click 'Ignore' in the top right of the widget. Tag the visitor with a memorable name and then click 'Tag and ignore'. The visitor will now appear in the list of blocked IP addresses in Settings > Current Project > Blocked. INSTALLING GOSQUARED Installing GoSquared. Last updated: 12th March, 2021. Itâs easy to start getting value from GoSquared â whether youâre here for web analytics, or to use the whole platform to grow your business, our aim is to have you up and running in no time. 12 INTERCOM ALTERNATIVES THAT ARE FREE OR LOW COST Freshchat includes features that marketing, sales, and customer support teams need like response prioritization and conversation categories. Freshchat is free for up to 10 team members, but for bigger teams or better features (like triggered messages), youâllneed to
10 SALES AND MARKETING ALIGNMENT BEST PRACTICES Step 8: Feedback and reporting. One of the most over-looked sales and marketing alignment best practices is the topic of feedback. Direct, specific, and constructive feedback is essential for any high-performing team, but itâs often overlooked when it comes to sales and marketing collaboration. Post-event or campaign wrap-ups areimportant
9 BEST PRACTICES FOR BETTER USER ONBOARDING Designing empty states. Designing an onboarding flow. Reducing the number of steps in your onboarding. Set sensible defaults. Gamify your user onboarding. Email sequences in user onboarding. The mobile vs desktop experience. Testing your own user onboarding. Measuring the effectiveness of your user onboarding. AN INTRODUCTION TO ECOMMERCE ANALYTICS An Introduction to Ecommerce Analytics. Last updated: 12th November, 2018. GoSquared Ecommerce Analytics brings your essential sales and business metrics together in CULTURAL MARKETING CAN UPDATE YOUR CONTENT STRATEGY And one done very wrong. Hopefully, youâll leave inspired to add cultural marketing to your strategic toolkit. Cultural marketing provides âa better understanding of how the marketplace for products and services is shifting, when consumer context and assumptionschange, and
INBOX APPS â GOSQUARED Inbox Apps. Last updated: 20th June, 2018. We understand that it is important for your customers to be able to contact you at any time, which is why we're building companion apps with push notifications, so that you can reply on the go! HOW TO SAVE ON BUSINESS EXPENSES AS A SAAS COMPANY SaaS business expenses include hosting, payroll for development, sales, and marketing, SaaS expenses for important subscriptions, and so much more. Like any industry, SaaS has its quirks and best practices. Sure, by now, you know about free and partly-free Intercom alternatives to help you save on your own subscriptions. CRAFTING A CUSTOMER SUCCESS STATEMENT Start with â our customers succeed when. â. 5. Donât sweat â getting it right takes time. Start bringing ideas for you customer success statement together but be prepared to iterate and refine it over time. It requires a clear understanding of your reason for CALL-TO-ACTION BUTTONS Call-to-Action buttons are one of the critical components of your pages that are worth A/B testing regularly. Even small changes and tweaks can lead to big improvements in conversion rate â adding a word, removing a word, changing a colour, or increasing the font sizecan all
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