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NEW IN SUNGLASSES
The sustainable sunglasses collection. Handcrafted from the same world-renowned Italian Mazzucchelli acetate, but now more sustainable. Better for the environment, and stronger too. Find out more about our new eco-friendly eyewear collection now.WOMEN'S SPECTACLES
Women's Spectacles Choose eyewear as independent as you are. Designed in-house at our Soho studio, handmade by expert framemakers in Italy. We provide industry-leading prescription lenses with anti-reflective, scratch resistant and UVA/UVB coatings as standard.VIRTUAL TRY ON
This can be done one of two ways. You can simply click the remove button on the bottom of the image and this will delete your recording. Alternatively, you can also remove it when accessing the Virtual Try On tool from any of our product pages by clicking the wordOUR SOHO STORE
61 Broadwick Street, W1F 9QT. Our Soho store is open for all your eyecare needs. Monday - Saturday 11-7pm. Sunday 12-6pm. +44 203 475 4890. View on Map. BOOK AN EYE TEST. A stone's throw from London's legendary Carnaby Street. The store is inspired by the history of acetate, which made permanent pleating in fashion garments possiblefor the
PERCY LIGHT TORTOISE WITH GREY LENSES SUNGLASSES Super slim and lightweight with £25. Subtotal £150. Next. As worn by Meghan Markle in Light Tortoise with grey lenses, Percy is a popular design with its timeless panto shape and spacious keyhole bridge. Handcrafted from the finest Mazzucchelli acetate and fitted with industry-renowned Zeiss lenses for full UVA/UVB protection. HAMILTON GOLD WITH ORANGE TO WHITE LENS SUNGLASSES Subtotal £150. Next. As worn by Liam Gallagher in both SIlver with blue to white lenses and in Gold with orange to white lenses, Hamilton is no stranger to the stage. Its unusual lens shape draws attention and gives this frame it’s recognisable character as a standoutsunglass.
LIAM GALLAGHER WEARS FINLAY SUNGLASSES Liam Gallagher performed on the Pyramid stage at Glastonbury Festival 2019, wearing FINLAY London Hamilton sunglasses in Silver with Blue lenses. It seems like FINLAY London Hamilton sunglasses are Liam Gallagher’s sunglasses of choice. Liam was also spotted wearing Hamilton sunglasses in Gold with Orange lenses while performing atMetronome
FINLAY X INDIA HICKS COLLECTION 2018 The collection is exclusive to India Hicks available to purchase here. The Arlington and Bowery are handcrafted in Italy from the finest Italian Mazzucchelli acetate. The Arlington features rounded lenses and gold metal nose bridge and arms. The Arlington looks great on most face shapes thanks to its versatile shape. It also works particularly FINLAY EU: SUNGLASSES & SPECTACLES Nestled in the foothills of the Italian Alps, our expert framemakers use traditional techniques to create frames so good, in style and substance, you could pass them on to the next generation, like the skills with which they were crafted. Sunglasses and spectacles as individual as you. Designed in DESIGNER SUNGLASSES & SPECTACLES: HANDMADE IN ITALY The new sustainable collection. Handmade in Italy from the same world-renowned Italian Mazzucchelli acetate, but now more sustainable. Bio Acetate; better for the environment, and stronger too. Nestled in the foothills of the Italian Alps, our expert framemakers use traditional techniques to create frames so good, in style andsubstance, you
NEW IN SUNGLASSES
The sustainable sunglasses collection. Handcrafted from the same world-renowned Italian Mazzucchelli acetate, but now more sustainable. Better for the environment, and stronger too. Find out more about our new eco-friendly eyewear collection now.WOMEN'S SPECTACLES
Women's Spectacles Choose eyewear as independent as you are. Designed in-house at our Soho studio, handmade by expert framemakers in Italy. We provide industry-leading prescription lenses with anti-reflective, scratch resistant and UVA/UVB coatings as standard.VIRTUAL TRY ON
This can be done one of two ways. You can simply click the remove button on the bottom of the image and this will delete your recording. Alternatively, you can also remove it when accessing the Virtual Try On tool from any of our product pages by clicking the wordOUR SOHO STORE
61 Broadwick Street, W1F 9QT. Our Soho store is open for all your eyecare needs. Monday - Saturday 11-7pm. Sunday 12-6pm. +44 203 475 4890. View on Map. BOOK AN EYE TEST. A stone's throw from London's legendary Carnaby Street. The store is inspired by the history of acetate, which made permanent pleating in fashion garments possiblefor the
PERCY LIGHT TORTOISE WITH GREY LENSES SUNGLASSES Super slim and lightweight with £25. Subtotal £150. Next. As worn by Meghan Markle in Light Tortoise with grey lenses, Percy is a popular design with its timeless panto shape and spacious keyhole bridge. Handcrafted from the finest Mazzucchelli acetate and fitted with industry-renowned Zeiss lenses for full UVA/UVB protection. HAMILTON GOLD WITH ORANGE TO WHITE LENS SUNGLASSES Subtotal £150. Next. As worn by Liam Gallagher in both SIlver with blue to white lenses and in Gold with orange to white lenses, Hamilton is no stranger to the stage. Its unusual lens shape draws attention and gives this frame it’s recognisable character as a standoutsunglass.
LIAM GALLAGHER WEARS FINLAY SUNGLASSES Liam Gallagher performed on the Pyramid stage at Glastonbury Festival 2019, wearing FINLAY London Hamilton sunglasses in Silver with Blue lenses. It seems like FINLAY London Hamilton sunglasses are Liam Gallagher’s sunglasses of choice. Liam was also spotted wearing Hamilton sunglasses in Gold with Orange lenses while performing atMetronome
FINLAY X INDIA HICKS COLLECTION 2018 The collection is exclusive to India Hicks available to purchase here. The Arlington and Bowery are handcrafted in Italy from the finest Italian Mazzucchelli acetate. The Arlington features rounded lenses and gold metal nose bridge and arms. The Arlington looks great on most face shapes thanks to its versatile shape. It also works particularly FINLAY EU: SUNGLASSES & SPECTACLES Nestled in the foothills of the Italian Alps, our expert framemakers use traditional techniques to create frames so good, in style and substance, you could pass them on to the next generation, like the skills with which they were crafted. Sunglasses and spectacles as individual as you. Designed inABOUT US – FINLAY
FINLAY is an independent British eyewear brand founded by four friends in 2012. Based in London's iconic Soho neighbourhood, we have grown into a close collective of eyewear enthusiasts. From our framemakers in Italy through to our store teams in the UK, we share the same passion for eyewear and eyecare. Our Collection - Designed in-house atNEW IN SUNGLASSES
Stanley. Seeing things from a different angle, our Stanley sunglasses stand out from the crowd with their hexagonal lens shape and sleek metal frame. Effortless cool with added comfort, this style features acetate temple tips, 3-barrel hinges and fitted with industry-renowned Zeiss lenses for full UVA/UVB protection. Available in 5 colours.STORES – FINLAY
The full FINLAY experience. Explore the full collection of FINLAY spectacles and sunglasses at our two London stores. Each store also has its own unique curation of frames and accessories from our favourite fellow independent brands. Discover more here: NOTTING HILLSOHO.
FINLAY SPECTACLES COLLECTION Finlay Spectacles Collection See everything clearly whilst browsing our full collection of spectacles. Designed in-house at our London studio and handmade by frame makers in Italy. Industry-leading prescription lenses expertly fitted for superior vision. Anti-reflective, scratch resistant and UVA/UVB coatings as standaWOMEN'S SUNGLASSES
Women's Sunglasses Shine on in these sunny silhouettes with a feminine focus. Designed in London, our Women's Sunglasses are handmade inItaly and featuring
HOW TO CHOOSE YOUR FRAMES If you have a small pupillary distance (the distance from one eye’s pupil to the other), a more petite frame will keep your pupils sitting in the centre of the frame. This is exactly where you want them. When it comes to the size of the frame you choose, it’s a good idea to match it to the size of your face. GLASSES FRAME CHAINS Glasses Frame Chains A contemporary take on the classic glasses chain, you’ll find designs decorated with Swarovski crystals and freshwater pearls, perfectly placed to act like earrings. And the best part? Simply unclip the loops to wear the chain as a stunning piece ofjewellery too.
HAMILTON GOLD WITH ORANGE TO WHITE LENS SUNGLASSES Subtotal £150. Next. As worn by Liam Gallagher in both SIlver with blue to white lenses and in Gold with orange to white lenses, Hamilton is no stranger to the stage. Its unusual lens shape draws attention and gives this frame it’s recognisable character as a standoutsunglass.
PARKER GOLD FRAME SPECTACLES With its minimalist, airy design, our Parker frame is a contemporary take on the iconic aviator style. Reinforced with an exaggerated brow bar and discreet nose pads, the Parker spectacle combines lightweight feel with a modern look MEGHAN MARKLE WEARING PERCY SUNGLASSES Meghan Markle was spotted out and about wearing her FINLAY London Percy sunglasses in her first appearance alongside Prince Harry at the Invictus Games in Toronto, Canada in 2017. MEGHAN MARKLE'S FIRST APPEARANCE Meghan's style could be described as effortlessly cool. In her first appearance alongside Prince Harry, Me DESIGNER SUNGLASSES & SPECTACLES: HANDMADE IN ITALY Men & Women's Sunglasses and Spectacles. Designed in London, handmade in Italy. Find your Finlay & Co. frames from £100. Personalised engraving available.NEW IN SUNGLASSES
The sustainable sunglasses collection. Handcrafted from the same world-renowned Italian Mazzucchelli acetate, but now more sustainable. Better for the environment, and stronger too. Find out more about our new eco-friendly eyewear collection now.WOMEN'S SPECTACLES
Women's Spectacles Choose eyewear as independent as you are. Designed in-house at our Soho studio, handmade by expert framemakers in Italy. We provide industry-leading prescription lenses with anti-reflective, scratch resistant and UVA/UVB coatings as standard. FINLAY SPECTACLES COLLECTION Finlay Spectacles Collection See everything clearly whilst browsing our full collection of spectacles. Designed in-house at our London studio and handmade by frame makers in Italy. Industry-leading prescription lenses expertly fitted for superior vision. Anti-reflective, scratch resistant and UVA/UVB coatings as standaVIRTUAL TRY ON
Yes. This can be done one of two ways. You can simply click the remove button on the bottom of the image and this will delete your recording. Alternatively, you can also remove it when accessing the Virtual Try On tool from any of our product pages by clicking the word “remove” on the right hand side under the words Virtual Try On.OUR SOHO STORE
61 Broadwick Street, W1F 9QT Our Soho store is open for all your eyecare needs. Monday - Saturday 11-7pm Sunday 12-6pm. +44 203 4754890. View on Map
PERCY LIGHT TORTOISE WITH GREY LENSES SUNGLASSES As worn by Meghan Markle in Light Tortoise with grey lenses, Percy is a popular design with its timeless panto shape and spacious keyholebridge. Handcrafted
HAMILTON GOLD WITH ORANGE TO WHITE LENS SUNGLASSES As worn by Liam Gallagher in both SIlver with blue to white lenses and in Gold with orange to white lenses, Hamilton is no stranger to the stage. Its unusual lens shape draws attention and gives this frame it’s recognisable character LIAM GALLAGHER WEARS FINLAY SUNGLASSES If you've ever wondered what sunglasses Liam Gallagher wears, he performed on the Pyramid stage at Glastonbury Festival 2019, wearing FINLAY London Hamilton sunglasses in Silver with Blue lenses. It seems like FINLAY London Hamilton sunglasses are Liam Gallagher’s sunglasses of choice. FINLAY EU: SUNGLASSES & SPECTACLES Mens and Womens sunglasses & spectacles. Designed in London, handmade in Italy. Find your Finlay & Co. frames from £100. Personalised engraving available. DESIGNER SUNGLASSES & SPECTACLES: HANDMADE IN ITALY Men & Women's Sunglasses and Spectacles. Designed in London, handmade in Italy. Find your Finlay & Co. frames from £100. Personalised engraving available.NEW IN SUNGLASSES
The sustainable sunglasses collection. Handcrafted from the same world-renowned Italian Mazzucchelli acetate, but now more sustainable. Better for the environment, and stronger too. Find out more about our new eco-friendly eyewear collection now.WOMEN'S SPECTACLES
Women's Spectacles Choose eyewear as independent as you are. Designed in-house at our Soho studio, handmade by expert framemakers in Italy. We provide industry-leading prescription lenses with anti-reflective, scratch resistant and UVA/UVB coatings as standard. FINLAY SPECTACLES COLLECTION Finlay Spectacles Collection See everything clearly whilst browsing our full collection of spectacles. Designed in-house at our London studio and handmade by frame makers in Italy. Industry-leading prescription lenses expertly fitted for superior vision. Anti-reflective, scratch resistant and UVA/UVB coatings as standaVIRTUAL TRY ON
Yes. This can be done one of two ways. You can simply click the remove button on the bottom of the image and this will delete your recording. Alternatively, you can also remove it when accessing the Virtual Try On tool from any of our product pages by clicking the word “remove” on the right hand side under the words Virtual Try On.OUR SOHO STORE
61 Broadwick Street, W1F 9QT Our Soho store is open for all your eyecare needs. Monday - Saturday 11-7pm Sunday 12-6pm. +44 203 4754890. View on Map
PERCY LIGHT TORTOISE WITH GREY LENSES SUNGLASSES As worn by Meghan Markle in Light Tortoise with grey lenses, Percy is a popular design with its timeless panto shape and spacious keyholebridge. Handcrafted
HAMILTON GOLD WITH ORANGE TO WHITE LENS SUNGLASSES As worn by Liam Gallagher in both SIlver with blue to white lenses and in Gold with orange to white lenses, Hamilton is no stranger to the stage. Its unusual lens shape draws attention and gives this frame it’s recognisable character LIAM GALLAGHER WEARS FINLAY SUNGLASSES If you've ever wondered what sunglasses Liam Gallagher wears, he performed on the Pyramid stage at Glastonbury Festival 2019, wearing FINLAY London Hamilton sunglasses in Silver with Blue lenses. It seems like FINLAY London Hamilton sunglasses are Liam Gallagher’s sunglasses of choice. FINLAY EU: SUNGLASSES & SPECTACLES Mens and Womens sunglasses & spectacles. Designed in London, handmade in Italy. Find your Finlay & Co. frames from £100. Personalised engraving available.ABOUT US – FINLAY
Our Collection - Designed in-house at our Soho studio. We aspire to create premium frames with personality that celebrate the individuality of our wearers. Our Production - Nestled in the foothills of the Italian Alps, our expert framemakers use traditional techniques passed down through the generations to create frames that last a lifetime.. Our Curation - We believe in championing others whoSTORES – FINLAY
Book an appointment to see one of our expert Optometrists. You'll receive a 40-minute comprehensive sight test in a relaxed atmosphere using industry-leading equipment.NEW IN SUNGLASSES
Seeing things from a different angle, our Stanley sunglasses stand out from the crowd with their hexagonal lens shape and sleek metal frame. Effortless cool with added comfort, this style features acetate temple tips, 3-barrel hinges and fitted with industry-renowned Zeiss FINLAY SPECTACLES COLLECTION Finlay Spectacles Collection See everything clearly whilst browsing our full collection of spectacles. Designed in-house at our London studio and handmade by frame makers in Italy. Industry-leading prescription lenses expertly fitted for superior vision. Anti-reflective, scratch resistant and UVA/UVB coatings as standa HOW TO CHOOSE YOUR FRAMES How to choose the right frames Which glasses suit me? Which frames match my face shape? Which sunglasses fit my style? Choosing the right frames is never easy, but at least it’s fun. There are a few things to take into account, so here are our tips to help you get it justright -
GLASSES FRAME CHAINS Glasses Frame Chains A contemporary take on the classic glasses chain, you’ll find designs decorated with Swarovski crystals and freshwater pearls, perfectly placed to act like earrings. And the best part? Simply unclip the loops to wear the chain as a stunning piece ofjewellery too.
HAMILTON GOLD WITH ORANGE TO WHITE LENS SUNGLASSES As worn by Liam Gallagher in both SIlver with blue to white lenses and in Gold with orange to white lenses, Hamilton is no stranger to the stage. Its unusual lens shape draws attention and gives this frame it’s recognisable character PARKER GOLD FRAME SPECTACLES With its minimalist, airy design, our Parker frame is a contemporary take on the iconic aviator style. Reinforced with an exaggerated brow bar and discreet nose pads, the Parker spectacle combines lightweight feel with a modern look BLUE LIGHT FILTER GLASSES Blue Light Filter Glasses Need some help switching off? A blue light filter could help tired eyes relax after a long day in front of the screen. Add this coating to any of our spectacles, with or without prescription, for just £35 more. MEGHAN MARKLE WEARING PERCY SUNGLASSES Meghan Markle was spotted out and about wearing her FINLAY London Percy sunglasses in her first appearance alongside Prince Harry at the Invictus Games in Toronto, Canada in 2017. MEGHAN MARKLE'S FIRST APPEARANCE Meghan's style could be described as effortlessly cool. In her first appearance alongside Prince Harry, Me JAVASCRIPT SEEMS TO BE DISABLED IN YOUR BROWSER. You must have JavaScript enabled in your browser to utilize the functionality of this website.(0)
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Join The Team
We are always looking for talented people to join the team so please get in touch via care@finlayandco.comContact Us
To contact a member of the team for assistance please choose the relevant option below:REASON
Press enquiries
press@finlayandco.com To explore stocking Finlay & Co. stockists@finlayandco.com Assistance with personalised engraving bespoke@finlayandco.com Assistance with prescription prescriptions@finlayandco.com Would you like to chat to one of our team? Use Live Chat Pupillary Distance (PD) Your prescription may or may not have your Pupillary Distance (PD)stated on it.
If your prescription does not contain your PD then our team of experts will work to a national average which is common practice. In extremely rare cases where the prescription is particularly complex our eyewear specialists may determine that your prescription cannot be processed using a national average PD. In such an instance we will contact you immediately to explain how it is best to proceed to create the perfect pair of prescription Finlay & Co. sunglasses for you. Would you like to chat to one of our team? Use Live Chat Alternatively email us at care@finlayandco.comDelivery
REGION
STANDARD DELIVERYEXPRESS DELIVERY
UK
1-3 Working Days (FREE) Next Working Day (£3.95)Europe
3-5 Working Days (FREE) 1-2 Working Days (£10.95)International
5-7 Working Days (FREE) 2-3 Working Days (£11.95) (Please note that our cut off time for orders to be processed for express delivery is midday) For orders with engraving and/or prescription please add: * - An additional 3 working days for engraving * - An additional 7-10 working days for prescription * - An additional 10-13 working days for engraving and prescription Would you like to chat to one of our team about a product, bespoke options or is your favourite frame out of stock? Use Live Chat Alternatively email us at care@finlayandco.comPrescription
We are delighted to offer Finlay & Co. eyewear fitted with your prescription by our team of experts in England with over 50 years’experience.
Choose between sunglasses or clear spectacles, which are available online with Single Vision, or get in touch directly to order a Progressive lens for both distance and reading lens. WHAT ARE THE DIFFERENT LENS OPTIONS? We have three thicknesses of lens to choose from. Most prescriptions only require our standard lenses, however if you have a stronger prescription then we may advise to have them thinned so they are more lightweight and comfortable to wear. If you are unsure which to order, please order the standard lenses and we’ll be in touch with further recommendation if required. Prices are as follows: Standard lenses 50 Thin lenses (1.67) £75 Ultra Thin lenses (1.74) £125WHAT’S INCLUDED?
All of our spectacles include the following premium coatings: scratch resistance, anti-glare and UV protection.HOW DO I ORDER?
Once you've chosen the frames for you, simply upload your prescription and click order. If you haven't got your prescription ready, you can either email it to us later at care@finlayandco.com or select frame only non-prescription lenses, ready for your optician to change at a later date. Please remember to ask your optician for your Pupillary Distance if you have a strong prescription. After you've placed your order, you will receive a confirmation email from us and our team of experts will get to work on fitting your lenses. If we require any further information regarding your prescription, a member of our team will be in touch. When your spectacles are finished and ready to ship, you'll receive an email with your shipping number which you can use to track your order every step of the way. Your spectacles should arrive within 7-10 working days from ordering, if not sooner. If you have any questions email us at care@finlayandco.com DO I NEED SINGLE VISION OR PROGRESSIVE LENSES? If you need your glasses for both long and short distance, then you will need progressive lenses. However if you just need them for only distance, or only reading - this is known as single vision. We offer single vision lenses online, but if you’d like to have your frames fitted with progressive lenses, then we’re really happy to help so please get in touch. HOW DO I GIVE YOU MY PRESCRIPTION? You can upload a photo of your prescription directly onto our website, or alternatively email a copy later to: care@finlayandco.com By ordering prescription lenses you are confirming that your prescription was administered by a registered optometrist or medical practitioner less than 2 years ago if you are under 70, or 1 year ago if you are older than 70. I ONLY HAVE A CONTACT LENS PRESCRIPTION, CAN YOU FULFIL IT? Unfortunately you’ll have to ask your optician and ask them to create a glasses prescription for you, we would not be able to fulfil this prescription correctly. WHAT IS PUPILLARY DISTANCE (PD)? PD is the distance between the centre of each of your pupils in millimeters. For a pair of glasses to perform as well as possible for you, the lenses need to be made to match this distance between your eyes, so that the centre of each lens aligns with the centre of your pupils. With most single vision lenses an average PD can be used, however knowing your PD is important if you have a high-strength prescription or require progressive lenses. It is not possible to use an average measurement for these lenses. HOW DO I FIND OUT MY PD? Your PD is the distance (mm) between your pupils, and helps us centre your prescription correctly in the frames. If you don’t have your PD, it can be easily attained at your opticians, or chat to us quickly on live chat and we can talk you through how our team here can work out the measurement with a quick photo. I DON’T UNDERSTAND MY PRESCRIPTION - CAN YOU HELP? We are always on hand to help you with any queries you may have, just send us an email with your prescription and questions - we’ll get back to you within 48 hours or less. I’VE PLACED MY ORDER, WHAT NOW? Our team will review your order and if necessary get in touch with any questions. You will then receive an email notification when your order has been dispatched with the delivery tracking code. HOW DO I CHOOSE WHAT COLOUR SUNGLASS LENS I ORDER? If the product you are buying has multiple lens colours available then your prescription will be added to the colour of lens you have selected on the product page, unless you specify that you would like clear optical lenses. If we have any query over which colour you have chosen, we’ll get in touch. HOW LONG DOES PRESCRIPTION TAKE? When ordering sunglasses or spectacles with Single Vision prescription lenses, please allow for 7-10 working days between sending your prescription to us and receiving your new Finlay & Co. frames. If any part of your prescription is incomplete and we have to contact you for further information then your lenses might take a little longer to complete, but we’ll do everything we can to complete your new frames as quickly as possible. For more complex prescriptions, then we ask you to allow between 10-12 working days for delivery. If you have any questions, please contact care@finlayandco.com Would you like to chat to one of our team? Use Live Chat Alternatively email us at care@finlayandco.comEngraving
Perfect for a special occasion or a gift for a loved one, have your frames engraved with up to 10 characters with our personalisedengraving service.
Engraving can include special characters and will be positioned centrally on the outside of one arm. Characters will be laser engraved onto your frames. On acetate frames, the indent is filled with silver paint to create a delicate but visible mark. On wooden frames the visibility of the mark will vary slightly depending on the natural wood grain of your frames. If you have any questions about engraving, please use our Live Chat service (bottom right of screen) or email: care@finlayandco.com Please note – engraved frames cannot be returned. Please allow an additional 3 working days for delivery. Would you like to chat to one of our team about engraving? Use LiveChat
Alternatively email us at care@finlayandco.comReturns & Exchanges
Finlay & Co. offers free worldwide delivery and returns on all purchases made without prescription or engraving fromwww.finlayandco.com
If for any reason you are not happy with your new product, please get in touch with the team and you can return the item/s within 30 days of purchase for a refund or exchange. For free returns delivery, please email the team with details of your name and order number to: care@finlayandco.com. You will then be provided with a free postage label. If you’re returning from outside the UK you must use this service for avoidance of incorrect re-import duty charges which will be deducted from your refund. Alternatively, for UK customers only, if you do not wish to use our free returns offer you can send returns paid for by you to:Finlay & Co.
The Refinery,
13 Radnor Walk,
London,
SW3 4BP
Please include your name and order number in the return. Would you like to chat to one of our team? Use Live Chat Alternatively email us at care@finlayandco.com -- Prescription & Engraving Returns -- If you change your mind about the spectacles you have chosen, we are not able to offer a refund but can offer an exchange within 30 days of purchase. The frames to be returned must be in their original condition. The exchange will be for a new colour of the same style frame. Please get in touch with the team and they’ll be happy toassist you.
If you feel there is a problem with the lenses, please get in touch as soon as possible and we can help you understand what may be the issue. Please note if you are wearing a new or recently updated prescription there is usually a small time of adjustment to your new lenses. The team are always happy to help with any questions you may have. Please note that engraved frames are non-refundable. Would you like to chat to one of our team? Use Live Chat Alternatively email us at care@finlayandco.comFAQs
LENSES
Do you offer prescription lenses? All Finlay & Co. eyewear can be fitted with your prescription. Our team of experts are based in England and possess over 50 years’ eyewear experience. Choose between prescription sunglasses or clear prescription spectacles, which are available online with Single Vision lenses or directly with our team of experts for Progressive lenses. See the prescription help page for more information. How do I add my prescription to my order? You can add your prescription to your order from the product page using three simple steps. If you are having difficulties, please email: care@finlayandco.com What type of lenses do you use? We’re committed to the highest quality at Finlay & Co. For our sunglasses we use world-renowned Carl Zeiss lenses for their superior optics which provide 100% UVA/B protection. The lenses are treated with a scratch-resistant coating to help minimise the chance of scratches and prolong the life of your lenses. Our spectacles are fitted here in the UK by our team of Qualified Ophthalmic Technicians and include the following premium coatings: Scratch resistance, anti-glare and UV filter. I recently received my spectacles and the lenses don’t feel quiteright - why?
If your prescription is new or has recently changed, there is often a small time of adjustment to your new lenses. If you are worried at all please get in touch with us immediately and we can help understand what your issue may be.MY ORDER
What is the status of my order? If you have an account with us then please login to view the status of your order at www.finlayandco.com. If you do not have an account yet, then please email care@finlayandco.com and one of our team will beable to assist you.
Can I change my order after it has been placed? You may be able to amend your order if the frames have not yet been shipped to you or are with our team for prescription or engraving. Get in touch as soon as possible to make any changes. If they have already been shipped then, subject to our returns and exchanges policy, we can arrange for the product to be exchanged quickly. Please email care@finlayandco.com Which payment methods do you accept? We accept all major debit and credit cards, including Maestro, Visa and AMEX. You can also purchase your frames using PayPal. If you have any issues with processing a payment, then please contact us care@finlayandco.com. I never received an order confirmation email, what should I do? Each customer should receive a confirmation email upon purchase. If you have not received this then we are incredibly sorry, please email care@finlayandco.com and one of our team will be able to assist youimmediately.
Who pays for International Import Tax? The customer is responsible for paying all the necessary import duties and taxes applicable within their country.PRODUCT CARE
What is the best way to take care of my sunglasses? In order to protect your glasses, try to ensure that they suffer minimal impact. All lenses are treated with a scratch-resistant coating to help minimise the chance of scratches, however this does not mean they are completely scratch proof. Lenses should be cleaned with the cleaning cloth provided in your case. All of our sunglasses come with a uniquely foldable, hard case to help you to take care of your sunglasses when on the move. If you lose your case, don’t worry we have plenty more! Just get in touch with our team and we can arrange to deliver you a new case for £10 which includes shipping. For our wooden frames it is important to ensure they are not submergedunder water.
Will my wooden sunglasses look identical to those in the picture? The beauty of Finlay & Co. wooden sunglasses is that every pair is unique, therefore there will be slight variances in the grain and colour of your pair. However, the image that you see on the website is a very fair representation of what your frames will look like. If I do drop my sunglasses in water, how will they react? Thanks to our finish our sunglasses resist water. This means that they will not deteriorate through everyday exposure to water, for example – sweat or spray by the sea. However, we would recommend against fully submerging them under water! I have a wood allergy. Can I still wear your wooden sunglasses? Good news! All of our sunglasses are treated with anti-allergenic varnish, so even if you have an allergy, you can wear Finlay & Co.wooden sunglasses.
What is acetate?
Known as Cellulose Acetate, this bioplastic, is derived from the fibers of cotton plants and was first developed in the 19th century. Cellulose Acetate is not only durable, but it is easily dyed and shaped; thanks to its flexible molecular structure, which is why we chose it as the perfect material for our acetate collection. Where do you source the acetate from? We use only the finest quality Italian cellulose acetate by Mazzucchelli, a six-generation old company which is recognised within the eyewear industry as the worldwide leader in the manufacturing ofacetate.
I have a problem with my frames, can you help? We love helping our customers and always want to be of assistance. If you have any problems with your frames or need an adjustment or repair, please get in touch with us at care@finlayandco.com and we’ll do our very best to help as soon as possible. Do you offer a warranty? We offer a full 12 month warranty for free repair or direct replacement for all eyewear purchased through www.finlayandco.com.STOCKISTS
Where can I buy Finlay & Co. sunglasses? If you’d rather pop into a shop to purchase your Finlay & Co. sunglasses, then please click here for a list of our stockistsacross the world.
Terms & Conditions
Welcome to Finlay & Co. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Finlay & Co’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website or continue with your purchase orpayment.
The term Finlay & Co or “us” or “we” refers to the owner of the website. Our company address is The Refinery, 13 Radnor Walk, London, SW3 4BP, United Kingdom and our company registration number is 07910188. The term “you” and “your” refers to you, the user or viewer of our website and the purchaser, customer and consumer of our product. The product refers to any item for sale on www.finlayandco.com The use of this website is subject to the following terms of use: * The content of the pages of this website is for your general information and use only. It is subject to change without notice. * By placing an order or making a payment with Finlay & Co, you warrant that you are legally capable of entering into bindingcontracts.
* This website uses cookies to monitor browsing preferences. * Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. * Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specificrequirements.
* This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. * All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on thewebsite.
* Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. * From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linkedwebsite(s).
* All products are shipped to you under the terms and conditions set out by the carrier responsible for delivering the product(s). * Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales. INTERNATIONAL WARRANTY All products on this site are guaranteed for one year from the date of purchase under the following conditions. To claim under the warranty, you must provide proof of purchase and the date thereof and pay the costs of all shipping charges. We recommend that you choose a type of shipping which is insured against loss or damage and allows tracking of the package sent. Finlay & Co is not responsible in any way for loss, or damage to, the product duringshipment.
You will need to include: * The personal details of the sender, a valid address for shipping, phone number and email address. * A brief description of the problems identified with the product and request for replacement or repair. * A copy of the sales receipt. If the replacement or repair request is made within one year of purchase, and the damage is attributable to defects in materials or workmanship, the sunglasses will be repaired or replaced as deemed most appropriate by Finlay & Co. In the event that the damage is not attributable to Finlay & Co, we will contact you to let you know any additional costs required for the repair. If no replacement is available the customer may choose a product of the same value as their replacement but no cash refund will be made after 14 days of original purchase. You can agree to the repair or decline it and ask us to return the unrepaired product at our own expense. The warranty does not cover the following: * Damages, and/or malfunctioning of the sunglasses after the expiry of the terms of warranty. * Damages, and/or malfunctioning of the sunglasses, caused by signsof natural wear.
* Scratches on the lenses which are as a result from normal use andwear
* Postage, insurance and other non-repair expenses are excluded fromwarranty.
CANCELLATIONS
Finlay & Co is liable if the goods are damaged or lost in transit but you will need to contact our customer service team within 7days of ordering (care@finlayandco.com). If the goods are lost or damaged when returning the product the customer is liable. If the goods ordered are bespoke to you and produced to your specification (“engraved”), you will not be able to cancel your order after the order confirmation has been sent to you. Cancellation after the order has been dispatched is not possible; in cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with Finlay & Co by email and this email has been acknowledged by Finlay & Co (care@finlayandco.com). Where stock may be unavailable Finlay & Co reserves the right to cancel any order, we will notify the customer of a replacement or any equivalent products where possible. If Finlay & Co receives a package that has not been collected from the post office (or equivalent shipping office), we reserve the right to charge you for all costs that we incur from handling your order and shipment. An invoice will be sent to you and settlement of the invoice must be made within 10days.
LIABILITY FOR DEFECT If your product is damaged in transport, whether the damage is visible or hidden it must be reported immediately to Finlay & Co within 24 hours of receiving your Finlay & Co product It is therefore important that you carefully examine your package when it arrives. Defective products returned to Finlay & Co will be treated as if they were in perfect working order when shipped as all our products are inspected when they are packaged. In the case of faults or defects in the product supplied, the purchaser shall not be entitled to reject the product unless such faults or defects are reported within 14 days ofplacing the order.
As a consumer, you have legal rights in relation to Goods that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legalrights.
COMPLAINTS TERMS AND WITHDRAWAL It is important that the customer checks their goods when the shipment is received in order to verify that the products are not damaged and correct. If you receive your item and see that you have been sent the incorrect item or it is damaged, please contact us within 24 hours. Any complaints should be made to our customer service team via email care@finlayandco.com, or through our contact form on the contact page of our website. Please supply the order number and the reason for complaint and we will get back to you promptly with instructions on how to return the item. It is important that the returning product is packaged in such a way that it cannot be damaged in transit. The customer is entitled to a refund of the shipping cost if the product suffers a manufacturer fault which will be decided by Finlay & Co on receipt of the returned product. Finlay & Co has the right to replace defective goods with goods of the same model. If the item has been discontinued, the customer will receive a replacement product up tothe same value.
The purchaser has the right to return the purchase within 14 days. This right applies only in the case that the product and its original packaging can be returned in the same condition as it was received. Please note that products which are bespoke to the customer, for example, products which have been engraved, will be not be permitted to be returned after purchase. Purchasers using their right to return an order they complete the returns & exchanges section of the website. The order number and customer’s email address that was used to order will be required. Return shipping are paid by the consumer.CONFIRMATION
Once we have received your order we will send a confirmation to your email address. Save this email in order to facilitate any contact with customer service. The order confirmation (receipt) also serves as a guarantee of proof of purchase.PAYMENT
You can choose to pay with credit or debit cards using Sagepay. For payment gateway specific terms and conditions please see www.sagepay.com. Finlay & Co does not handle any credit or debit card numbers. There is no extra charge for card payments. When paying by credit/debit card starting conditions apply as soon as the card transaction is approved. The price of the Goods will be set out in our price list in force at the time we confirm your Order. Our prices may change at any time, but price changes will not affect Orders that we have confirmed with you. This includes foreign exchange rates which are fixed by us and may be subject to change without notice. It is the customer’s responsibility to adhere to their local tax regulations; this includes import duty and VAT. For orders inside the EU VAT is applied to the invoice, for orders outside the EU VAT is not included in the price nor shown on the invoice. Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once the package reaches you. Finlay & Co ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.ORDERING
Orders made in another person’s name without their consent, or any other financial damage suffered to that person or Finlay & Co will be reported to the police. Finlay & Co holds the right to change prices, correct incorrect prices on all orders as well as final sales. Finlay & Co has the right to cancel any order at any time. All attempts at fraud will be reported to the police and Finlay & Co reserves the right to cancel the purchase if any suspicion is arisen. British law shall govern any dispute and any issues under these terms. PERSONAL INFORMATION When shopping with Finlay & Co we will save some of your information to help fulfil your order. Finlay & Co treats all personal information as confidential and nothing is passed on to third parties. You have the right to request access to your data and if there is anything incorrect you can get it changed or removed.PRODUCT
Finlay & Co has the right to adjust prices, include additional costs and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as far as possible. We reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the sunglasses. The pictures may differ depending on the colour settings on your computer. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.LIMITED LIABILITY
Finlay & Co™ responsibility for errors in delivery is limited to these conditions of sale. Finlay & Co bears no direct or indirect responsibility for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or othereconomic harm.
Finlay & Co shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. As the release factor should be considered include government intervention, new / amended legislation, lack of state, war, fire, flood, labour disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers and the company is exposed to criminal activity that affects activities. We only supply the Goods for domestic and private use. You agree not to use the Goods for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. INTELLECTUAL PROPERTY RIGHTS The rights in the designs and content of this website are owned by Finlay & Co. Copyright and other intellectual property rights protect them. You may not copy, reproduce, modify, distribute display, post or transmit any part of this site without permission. All trademarks, product names and company names or logos featured on this website are the property of their owners.RETENTION OF TITLE
All products remain Finlay & Co property until full payment is made.APPLICABILITY
These Terms are governed and shall be construed in accordance with English law. You and We both agree to submit to the non-exclusive jurisdiction of the English courts. These conditions are applicable where the British or other applicable law do not provide conditions that are in conflict with them. COMPETITIONS & DISCOUNTS Discount codes and offers will be available from time to time. Each discount may have specific guidelines for geographical and age requirements. A clear start and end time will be indicated; these will be according to Greenwich Mean Time (“GMT”) and discounts outside these times will not be accepted. Any discounts or offers will not be valid in conjunction with any other offer or promotion and no cash alternative will be given. Only one offer per customer and if any purchases bought as part of a promotion are returned, the customer will receive a refund of the total value paid shown on their purchase receipt. Finlay & Co Ltd. reserves the right to amend or change any offer or discount at any time without notification.Privacy Policy
INFORMATION THAT IS GATHERED FROM VISITORS In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interactingwith the website.
Where registration is required, the visitor’s email and a username will be stored on the server. HOW THE INFORMATION IS USED The information is used to enhance the visitor’s experience when using the website todisplay personalised content and possiblyadvertising.
E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.VISITOR OPTIONS
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that youreceive.
You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.COOKIES
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to thewebsite.
3rd party advertising companies may also use cookies for trackingpurposes.
GOOGLE ADS
Google, as a third party vendor, uses cookies to serve ads. Google’s use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet. Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.CREDIT CARDS
We do not store credit card information.EXPLORE OUR
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Schedule a call with our friendly optometrists T - +44 (0) 203 475 4890 E - care@finlayandco.comDesigned in London
handcrafted in Italy Prescription lenses and frame engraving availableSUNGLASSES
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FINLAY Soho - 61 Broadwick St, W1F 9QT FINLAY Notting Hill - 42 Ledbury Rd, W11 2AB T: +44 (0) 203 475 4890 E: care@finlayandco.comJoin The Team
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