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CONTACT US - ENERGEX Fax: 07 3025 8301 +61 7 3025 8301 (overseas) Mailing: Energex Limited GPO Box 1461 Brisbane QLD 4001. Office: 26 Reddacliff Street Newstead QLD 4006. Opening hours: Monday to Friday 7:00am to 5:30pm. Energex is the trading name of Energex Limited. ABN: 40 078 849 055. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff.PORTALS - ENERGEX
Customer Self Service. Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward on Positive Payback Program. ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
CURRENT CONSULTATIONS Current consultations. Establishing and upgrading powerlines, substations and other network infrastructure is vital to ensuring we provide a reliable electricity supply to our customers. Before committing to this type of work, third parties are invited to offer alternative non-network solutions. Below is a list of projects that weare currently
CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
CONTACT US - ENERGEX Fax: 07 3025 8301 +61 7 3025 8301 (overseas) Mailing: Energex Limited GPO Box 1461 Brisbane QLD 4001. Office: 26 Reddacliff Street Newstead QLD 4006. Opening hours: Monday to Friday 7:00am to 5:30pm. Energex is the trading name of Energex Limited. ABN: 40 078 849 055. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff.PORTALS - ENERGEX
Customer Self Service. Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward on Positive Payback Program. ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
CURRENT CONSULTATIONS Current consultations. Establishing and upgrading powerlines, substations and other network infrastructure is vital to ensuring we provide a reliable electricity supply to our customers. Before committing to this type of work, third parties are invited to offer alternative non-network solutions. Below is a list of projects that weare currently
CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. CONTACT US - ENERGEX Contact Us. If you have questions, comments or need additional information about or from us, we’d be happy to hear from you. We aim to provide the highest levelPOWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
RESIDENTIAL TARIFFS AND PRICES Residential tariffs and prices. Network tariffs and charges are part of the electricity costs you see on your power bill. The network electricity tariffs below are available to our residential customers. For network charges, please refer to our latest Pricing Proposal andNetwork Tariff
APPRENTICESHIPS
Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state. REMOVE YOUR CONNECTION For a comprehensive list of charges, see our latest Network Tariff Tables on our Pricing Publications webpage.. Important information. You may be at risk of electrocution if building demolition or removal is started without our written confirmation that the network connection has been removed.. If you'd like to check on the progress, contact your electricity retailer or you can call us on 13 PREVIOUS ANNUAL REPORTS Company reports, charters & plans. Annual reports from previous years are available below. You might also be interested in our current company reports. Document name. Published. Annual Report 2010-11. 3.6MB. 10 Jul 2016.
SOLAR PV FAQS
4 Solar PV Technical Queries Question: Energex has approved the installation of the solar photovoltaic (PV) system so who is responsible for making sure my PV system works properly? WORKING ON ROOFS AND IN CEILING SPACES Title: Working on roofs and in ceiling spaces Author: ROSS Subject: A fact sheet guide to health and safety for workers and companies involved in working on roofs and in ceiling spaces, such as those installing cabling, solar panels or aerials. ENERGY QUEENSLAND UNION COLLECTIVE AGREEMENT 2017 FWCA 6760 2 The Agreement is approved in accordance with s.54 of the Act and will operate from 25 December 2017. The nominal expiry date of the Agreement is 1 March 2021. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
POWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
APPRENTICESHIPS
Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state. AUTHORISED PERSON REQUEST FORM Authorised person request form. To request approval for an Authorised Person (Electrical) or Authorised Person (Non-Electrical), please complete the form below. All applicants must possess the required competencies outlined in the form below to work near our electricity network. Once submitted, you'll receive a confirmation email that yourform
CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
POWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
APPRENTICESHIPS
Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state. AUTHORISED PERSON REQUEST FORM Authorised person request form. To request approval for an Authorised Person (Electrical) or Authorised Person (Non-Electrical), please complete the form below. All applicants must possess the required competencies outlined in the form below to work near our electricity network. Once submitted, you'll receive a confirmation email that yourform
CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. CONTACT US - ENERGEX Contact Us. If you have questions, comments or need additional information about or from us, we’d be happy to hear from you. We aim to provide the highest level ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
PORTALS - ENERGEX
Customer Self Service. Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward on Positive Payback Program. THE SOUTH EAST QUEENSLAND ELECTRICITY NETWORK The South East Queensland electricity network. Our electricity distribution network spans more than 25,000 square kilometres throughout South East Queensland. This includes the dynamic growth regions of Brisbane, Ipswich, Gold Coast and Sunshine Coast. In the past 10 years the population has dramatically increased in theseareas, leading to a
RESIDENTIAL TARIFFS AND PRICES Residential tariffs and prices. Network tariffs and charges are part of the electricity costs you see on your power bill. The network electricity tariffs below are available to our residential customers. For network charges, please refer to our latest Pricing Proposal andNetwork Tariff
OUTAGE FINDER
Outage Finder map. Our interactive map assists you in finding information about your power supply. Find out if the power is scheduled to be turned off in your area forCAREERS - ENERGEX
Careers. Our roles. Electrical tradespeople. Electrical tradesperson FAQs. Overhead linesperson. Underground cable jointer. Electrical fitter mechanic. Planning and CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g. increasing the number of phases that supply aCONNECTION CHARGES
Connection charges. What we charge for customer connection services is controlled by the Australian Energy Regulator (AER) 1. Customer connection services include new connections, changing an existing connection, and the ongoing connection and supply of electricity to your premises. The AER has classified our regulated distributionservices
SOLAR PV FAQS
4 Solar PV Technical Queries Question: Energex has approved the installation of the solar photovoltaic (PV) system so who is responsible for making sure my PV system works properly? HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
POWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
APPRENTICESHIPS
Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state. AUTHORISED PERSON REQUEST FORM Authorised person request form. To request approval for an Authorised Person (Electrical) or Authorised Person (Non-Electrical), please complete the form below. All applicants must possess the required competencies outlined in the form below to work near our electricity network. Once submitted, you'll receive a confirmation email that yourform
CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
POWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
APPRENTICESHIPS
Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state. AUTHORISED PERSON REQUEST FORM Authorised person request form. To request approval for an Authorised Person (Electrical) or Authorised Person (Non-Electrical), please complete the form below. All applicants must possess the required competencies outlined in the form below to work near our electricity network. Once submitted, you'll receive a confirmation email that yourform
CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. CONTACT US - ENERGEX Contact Us. If you have questions, comments or need additional information about or from us, we’d be happy to hear from you. We aim to provide the highest level ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
PORTALS - ENERGEX
Customer Self Service. Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward on Positive Payback Program. THE SOUTH EAST QUEENSLAND ELECTRICITY NETWORK The South East Queensland electricity network. Our electricity distribution network spans more than 25,000 square kilometres throughout South East Queensland. This includes the dynamic growth regions of Brisbane, Ipswich, Gold Coast and Sunshine Coast. In the past 10 years the population has dramatically increased in theseareas, leading to a
RESIDENTIAL TARIFFS AND PRICES Residential tariffs and prices. Network tariffs and charges are part of the electricity costs you see on your power bill. The network electricity tariffs below are available to our residential customers. For network charges, please refer to our latest Pricing Proposal andNetwork Tariff
OUTAGE FINDER
Outage Finder map. Our interactive map assists you in finding information about your power supply. Find out if the power is scheduled to be turned off in your area forCAREERS - ENERGEX
Careers. Our roles. Electrical tradespeople. Electrical tradesperson FAQs. Overhead linesperson. Underground cable jointer. Electrical fitter mechanic. Planning and CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g. increasing the number of phases that supply aCONNECTION CHARGES
Connection charges. What we charge for customer connection services is controlled by the Australian Energy Regulator (AER) 1. Customer connection services include new connections, changing an existing connection, and the ongoing connection and supply of electricity to your premises. The AER has classified our regulated distributionservices
SOLAR PV FAQS
4 Solar PV Technical Queries Question: Energex has approved the installation of the solar photovoltaic (PV) system so who is responsible for making sure my PV system works properly? HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
POWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
APPRENTICESHIPS
Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state. AUTHORISED PERSON REQUEST FORM Authorised person request form. To request approval for an Authorised Person (Electrical) or Authorised Person (Non-Electrical), please complete the form below. All applicants must possess the required competencies outlined in the form below to work near our electricity network. Once submitted, you'll receive a confirmation email that yourform
CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
POWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
APPRENTICESHIPS
Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state. AUTHORISED PERSON REQUEST FORM Authorised person request form. To request approval for an Authorised Person (Electrical) or Authorised Person (Non-Electrical), please complete the form below. All applicants must possess the required competencies outlined in the form below to work near our electricity network. Once submitted, you'll receive a confirmation email that yourform
CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
CONTACT US - ENERGEX Contact Us. If you have questions, comments or need additional information about or from us, we’d be happy to hear from you. We aim to provide the highest levelPORTALS - ENERGEX
Customer Self Service. Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward on Positive Payback Program. THE SOUTH EAST QUEENSLAND ELECTRICITY NETWORK The South East Queensland electricity network. Our electricity distribution network spans more than 25,000 square kilometres throughout South East Queensland. This includes the dynamic growth regions of Brisbane, Ipswich, Gold Coast and Sunshine Coast. In the past 10 years the population has dramatically increased in theseareas, leading to a
RESIDENTIAL TARIFFS AND PRICES Residential tariffs and prices. Network tariffs and charges are part of the electricity costs you see on your power bill. The network electricity tariffs below are available to our residential customers. For network charges, please refer to our latest Pricing Proposal andNetwork Tariff
OUTAGE FINDER
Outage Finder map. Our interactive map assists you in finding information about your power supply. Find out if the power is scheduled to be turned off in your area forCAREERS - ENERGEX
Careers. Our roles. Electrical tradespeople. Electrical tradesperson FAQs. Overhead linesperson. Underground cable jointer. Electrical fitter mechanic. Planning and CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g. increasing the number of phases that supply aCONNECTION CHARGES
Connection charges. What we charge for customer connection services is controlled by the Australian Energy Regulator (AER) 1. Customer connection services include new connections, changing an existing connection, and the ongoing connection and supply of electricity to your premises. The AER has classified our regulated distributionservices
SOLAR PV FAQS
4 Solar PV Technical Queries Question: Energex has approved the installation of the solar photovoltaic (PV) system so who is responsible for making sure my PV system works properly? HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
POWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
OUTAGE FINDER
Outage Finder map. Our interactive map assists you in finding information about your power supply. Find out if the power is scheduled to be turned off in your area for NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff.WILDLIFE - ENERGEX
Nest boxes. We install nest boxes for native wildlife in cases where hollow logs have been unavoidably removed during our major works. We carefully calculate the position of nest boxes in relation to the native trees impacted, and arrange for the installation of special species designed nest CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g. REMOVE YOUR CONNECTION For a comprehensive list of charges, see our latest Network Tariff Tables on our Pricing Publications webpage.. Important information. You may be at risk of electrocution if building demolition or removal is started without our written confirmation that the network connection has been removed.. If you'd like to check on the progress, contact your electricity retailer or you can call us on 13QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
POWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
OUTAGE FINDER
Outage Finder map. Our interactive map assists you in finding information about your power supply. Find out if the power is scheduled to be turned off in your area for NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff.WILDLIFE - ENERGEX
Nest boxes. We install nest boxes for native wildlife in cases where hollow logs have been unavoidably removed during our major works. We carefully calculate the position of nest boxes in relation to the native trees impacted, and arrange for the installation of special species designed nest CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g. REMOVE YOUR CONNECTION For a comprehensive list of charges, see our latest Network Tariff Tables on our Pricing Publications webpage.. Important information. You may be at risk of electrocution if building demolition or removal is started without our written confirmation that the network connection has been removed.. If you'd like to check on the progress, contact your electricity retailer or you can call us on 13QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries.PORTALS - ENERGEX
Customer Self Service. Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward on Positive Payback Program. DISTRIBUTION ANNUAL PLANNING REPORT (DAPR) Additional Information Annual Fault Level Report. The 2021 Annual Fault Study Summary Report (XLSX 230.6 kb) provides the sub-transient fault levels and their corresponding sequence components for our substations.. Previous reports. View our past Distribution Annual Planning Reports.. If you have an enquiry about any of our Distribution Annual Planning Reports, please email us.WILDLIFE - ENERGEX
Nest boxes. We install nest boxes for native wildlife in cases where hollow logs have been unavoidably removed during our major works. We carefully calculate the position of nest boxes in relation to the native trees impacted, and arrange for the installation of special species designed nest ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
AUTHORISED PERSON REQUEST FORM Authorised person request form. To request approval for an Authorised Person (Electrical) or Authorised Person (Non-Electrical), please complete the form below. All applicants must possess the required competencies outlined in the form below to work near our electricity network. Once submitted, you'll receive a confirmation email that yourform
SELECTION PROCESS
a concluding statement making reference to any enclosures (e.g. application form, resume). Present your application neatly and concisely. Your application should be: Well-presented - use a simple, uncluttered style that’s easy to read. Check spelling and grammar! Concise - avoid long sentences and bulky paragraphs. Use headings andbullet points.
APPRENTICESHIPS
Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state.SAFETY ADVICE FORM
Safety advice form. To request a Safety Advice from us, please complete the below form. Please note that should we be required to carry out work, a quotation for this work will be completed and sent to you. We typically require 10 working days lead time from receipt of payment to complete most requests. Please ensure you have familiarise DOG DETAILS UPDATE FORM Dog details update form. Please provide clear and safe access to your meter box and electricity meters. Sometimes dogs can prevent us from entering a property to read electricity meters. Please update your details by completing the form below to ensure we have the latest information about the dog (s) WORKING ON ROOFS AND IN CEILING SPACES Title: Working on roofs and in ceiling spaces Author: ROSS Subject: A fact sheet guide to health and safety for workers and companies involved in working on roofs and in ceiling spaces, such as those installing cabling, solar panels or aerials. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
POWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
OUTAGE FINDER
Outage Finder map. Our interactive map assists you in finding information about your power supply. Find out if the power is scheduled to be turned off in your area for NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff.WILDLIFE - ENERGEX
Nest boxes. We install nest boxes for native wildlife in cases where hollow logs have been unavoidably removed during our major works. We carefully calculate the position of nest boxes in relation to the native trees impacted, and arrange for the installation of special species designed nest CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g. REMOVE YOUR CONNECTION For a comprehensive list of charges, see our latest Network Tariff Tables on our Pricing Publications webpage.. Important information. You may be at risk of electrocution if building demolition or removal is started without our written confirmation that the network connection has been removed.. If you'd like to check on the progress, contact your electricity retailer or you can call us on 13QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find outmore.
POWER OUTAGES
Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals forcontestable work.
SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is dueto be read.
OUTAGE FINDER
Outage Finder map. Our interactive map assists you in finding information about your power supply. Find out if the power is scheduled to be turned off in your area for NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff.WILDLIFE - ENERGEX
Nest boxes. We install nest boxes for native wildlife in cases where hollow logs have been unavoidably removed during our major works. We carefully calculate the position of nest boxes in relation to the native trees impacted, and arrange for the installation of special species designed nest CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g. REMOVE YOUR CONNECTION For a comprehensive list of charges, see our latest Network Tariff Tables on our Pricing Publications webpage.. Important information. You may be at risk of electrocution if building demolition or removal is started without our written confirmation that the network connection has been removed.. If you'd like to check on the progress, contact your electricity retailer or you can call us on 13QECM AND QEMM
General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries.PORTALS - ENERGEX
Customer Self Service. Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward on Positive Payback Program. DISTRIBUTION ANNUAL PLANNING REPORT (DAPR) Additional Information Annual Fault Level Report. The 2021 Annual Fault Study Summary Report (XLSX 230.6 kb) provides the sub-transient fault levels and their corresponding sequence components for our substations.. Previous reports. View our past Distribution Annual Planning Reports.. If you have an enquiry about any of our Distribution Annual Planning Reports, please email us.WILDLIFE - ENERGEX
Nest boxes. We install nest boxes for native wildlife in cases where hollow logs have been unavoidably removed during our major works. We carefully calculate the position of nest boxes in relation to the native trees impacted, and arrange for the installation of special species designed nest ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portalenquiries.
AUTHORISED PERSON REQUEST FORM Authorised person request form. To request approval for an Authorised Person (Electrical) or Authorised Person (Non-Electrical), please complete the form below. All applicants must possess the required competencies outlined in the form below to work near our electricity network. Once submitted, you'll receive a confirmation email that yourform
SELECTION PROCESS
a concluding statement making reference to any enclosures (e.g. application form, resume). Present your application neatly and concisely. Your application should be: Well-presented - use a simple, uncluttered style that’s easy to read. Check spelling and grammar! Concise - avoid long sentences and bulky paragraphs. Use headings andbullet points.
APPRENTICESHIPS
Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state.SAFETY ADVICE FORM
Safety advice form. To request a Safety Advice from us, please complete the below form. Please note that should we be required to carry out work, a quotation for this work will be completed and sent to you. We typically require 10 working days lead time from receipt of payment to complete most requests. Please ensure you have familiarise DOG DETAILS UPDATE FORM Dog details update form. Please provide clear and safe access to your meter box and electricity meters. Sometimes dogs can prevent us from entering a property to read electricity meters. Please update your details by completing the form below to ensure we have the latest information about the dog (s) WORKING ON ROOFS AND IN CEILING SPACES Title: Working on roofs and in ceiling spaces Author: ROSS Subject: A fact sheet guide to health and safety for workers and companies involved in working on roofs and in ceiling spaces, such as those installing cabling, solar panels or aerials.* Skip to content
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