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WHAT IS DEPOSIT PROTECTION? Tenancy deposit protection was introduced by the Government in April 2007 for all assured shorthold tenancies in England and Wales where a deposit was taken. The aim is to make sure you’re treated fairly at the end of your tenancy. Your landlord or letting agent have a number of legal obligations, as set out in the Housing Act 2004, that theySTARTING A TENANCY
A choice of schemes. We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. Insured, where you hold the deposit and pay us a fee to protect it. If you're unsure which is better for your needs, find out more about our schemes . ARE YOU AWARE OF FAKE EMAILS? Not only do the scammers create fake websites, but they will also use fake email addresses, for example “Karen.dpscaseworker@gmail.com”. Follow the guidance below to help you tell the difference between a genuine DPS email and a fake. The scam targets landlords as well as tenants, so all users of our website need to remain vigilant and THE STATUTORY DECLARATION PROCESS The Statutory Declaration form. To do this, you’ll need to complete a Statutory Declaration form stating the amount you're claiming, and the reasons why. This must be witnessed by a Solicitor, a Commissioner for Oaths or a Magistrate. If it isn’t witnessed, we can’t accept it and will send it back to you, meaning the process will take longer. WHAT MAKES GOOD EVIDENCE? This is essential for virtually all disputes and without it, it's possible a landlord’s claim may be rejected as the adjudicator won’t be able to establish their contractual obligations. Good evidence for: non-payment of rent, cleaning, damage to property, gardening, outstanding utility bills, contractors’ fees for maintenance, wear and tear. THE TENANT FEES ACT AND TENANCY DEPOSIT CAP Everything you need to know about The Tenant Fees Act and tenancy deposit cap. For English tenancies, The Tenant Fees Act came into force on 1 June 2019. This made it illegal for landlords and letting agents to charge certain fees in connection with a tenancy. The only payments that can be charged are rent, a refundable tenancy deposit, a DPS RECLAIMING A DEPOSIT The tenant or landlord/letting agent contacts The DPS 14 days after the tenancy has ended and states that they would like to use the Single Claim Process as the tenant or landlord/letting agent HELP FOR LANDLORDS AND AGENTS The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. The Insured Scheme is where the Landlord or Agentretains the deposit
HOME | THE DPS | DPS Custodial Repayment Guide. Read article. Dispute Process Guide. Read article. Single Claim Process Guide. Read article. UK rents remain resilient in the wake of a year of Covid restrictions - The DPS Rent Index Q1 2021. Read article. Average rents grow throughout 2020 - The DPS Rent Index Q4 2020. LOG IN TO MY INSURED ACCOUNT Agent / Landlord. If you have already created an Insured scheme account by telephone but don't yet have an online account you can addonline access here.
WHAT IS DEPOSIT PROTECTION? Tenancy deposit protection was introduced by the Government in April 2007 for all assured shorthold tenancies in England and Wales where a deposit was taken. The aim is to make sure you’re treated fairly at the end of your tenancy. Your landlord or letting agent have a number of legal obligations, as set out in the Housing Act 2004, that theySTARTING A TENANCY
A choice of schemes. We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. Insured, where you hold the deposit and pay us a fee to protect it. If you're unsure which is better for your needs, find out more about our schemes . ARE YOU AWARE OF FAKE EMAILS? Not only do the scammers create fake websites, but they will also use fake email addresses, for example “Karen.dpscaseworker@gmail.com”. Follow the guidance below to help you tell the difference between a genuine DPS email and a fake. The scam targets landlords as well as tenants, so all users of our website need to remain vigilant and THE STATUTORY DECLARATION PROCESS The Statutory Declaration form. To do this, you’ll need to complete a Statutory Declaration form stating the amount you're claiming, and the reasons why. This must be witnessed by a Solicitor, a Commissioner for Oaths or a Magistrate. If it isn’t witnessed, we can’t accept it and will send it back to you, meaning the process will take longer. WHAT MAKES GOOD EVIDENCE? This is essential for virtually all disputes and without it, it's possible a landlord’s claim may be rejected as the adjudicator won’t be able to establish their contractual obligations. Good evidence for: non-payment of rent, cleaning, damage to property, gardening, outstanding utility bills, contractors’ fees for maintenance, wear and tear. THE TENANT FEES ACT AND TENANCY DEPOSIT CAP Everything you need to know about The Tenant Fees Act and tenancy deposit cap. For English tenancies, The Tenant Fees Act came into force on 1 June 2019. This made it illegal for landlords and letting agents to charge certain fees in connection with a tenancy. The only payments that can be charged are rent, a refundable tenancy deposit, a DPS RECLAIMING A DEPOSIT The tenant or landlord/letting agent contacts The DPS 14 days after the tenancy has ended and states that they would like to use the Single Claim Process as the tenant or landlord/letting agent HELP FOR LANDLORDS AND AGENTS The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. The Insured Scheme is where the Landlord or Agentretains the deposit
WHEN YOU START THE REPAYMENT PROCESS If you can’t contact your tenants, you can still start the repayment process in the same way. We’ll attempt to contact them using the details we hold for them. If they don’t respond, you can provide a Statutory Declaration to instruct us to release the deposit. As part of this process, we’ll attempt to HELP FOR LANDLORDS AND AGENTS The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. The Insured Scheme is where the Landlord or Agentretains the deposit
A BRIEF OVERVIEW OF DEPOSIT PROTECTION Signed check-in and check-out inventory reports In most cases, this is another required piece of evidence. The adjudicator will use the inventories to compare the YOUR LANDLORD OR LETTING AGENT DISAGREES WITH YOUR CLAIM Your landlord or letting agent submits their evidence in support of their claim and you provide your own evidence supporting your position. We send the evidence to an independent, impartial adjudicator. The adjudicator reviews the evidence and decides how the deposit will be repaid. We send the adjudicator’s decision to bothyou and your
REGISTERING A DEPOSIT Registering a deposit - Landlords www.depositprotection.com The home of deposit protection Most private landlords and letting agents taking deposits for Assured DPS RECLAIMING A DEPOSIT The tenant or landlord/letting agent contacts The DPS 14 days after the tenancy has ended and states that they would like to use the Single Claim Process as the tenant or landlord/letting agent HOW TO RECLAIM A DEPOSIT The landlord and tenant meet to discuss the deposit repayment at the end of the tenancy Complete a Joint Deposit Repayment (JDR) form together Form submitted to The DPS, LANDLORDS’ CHECKLIST Landlords’ checklist – keeping track of your responsibilities We want to make sure your tenancies run smoothly, and you meet all yourrequirements as a
PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS Deposit repayment Information on the procedures applying for the release of the deposit at the end of the tenancy, including where either the Landlord or the Tenant can’t be contacted. 2) CLICK THE “SETTINGS” ICON IN THE TOP-RIGHT CORNER If the top box does not contain the web address already, simply type “depositprotection.com” in the box. 5) Click “Add”: 6) Click“Close”
HOME | THE DPS | DPS Custodial Repayment Guide. Read article. Dispute Process Guide. Read article. Single Claim Process Guide. Read article. UK rents remain resilient in the wake of a year of Covid restrictions - The DPS Rent Index Q1 2021. Read article. Average rents grow throughout 2020 - The DPS Rent Index Q4 2020. LOG IN TO MY INSURED ACCOUNT Agent / Landlord. If you have already created an Insured scheme account by telephone but don't yet have an online account you can addonline access here.
WHAT IS DEPOSIT PROTECTION? Tenancy deposit protection was introduced by the Government in April 2007 for all assured shorthold tenancies in England and Wales where a deposit was taken. The aim is to make sure you’re treated fairly at the end of your tenancy. Your landlord or letting agent have a number of legal obligations, as set out in the Housing Act 2004, that theySTARTING A TENANCY
A choice of schemes. We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. Insured, where you hold the deposit and pay us a fee to protect it. If you're unsure which is better for your needs, find out more about our schemes . ARE YOU AWARE OF FAKE EMAILS? Not only do the scammers create fake websites, but they will also use fake email addresses, for example “Karen.dpscaseworker@gmail.com”. Follow the guidance below to help you tell the difference between a genuine DPS email and a fake. The scam targets landlords as well as tenants, so all users of our website need to remain vigilant and WHEN YOU START THE REPAYMENT PROCESS If you can’t contact your tenants, you can still start the repayment process in the same way. We’ll attempt to contact them using the details we hold for them. If they don’t respond, you can provide a Statutory Declaration to instruct us to release the deposit. As part of this process, we’ll attempt to THE STATUTORY DECLARATION PROCESS The Statutory Declaration form. To do this, you’ll need to complete a Statutory Declaration form stating the amount you're claiming, and the reasons why. This must be witnessed by a Solicitor, a Commissioner for Oaths or a Magistrate. If it isn’t witnessed, we can’t accept it and will send it back to you, meaning the process will take longer. WHAT MAKES GOOD EVIDENCE? This is essential for virtually all disputes and without it, it's possible a landlord’s claim may be rejected as the adjudicator won’t be able to establish their contractual obligations. Good evidence for: non-payment of rent, cleaning, damage to property, gardening, outstanding utility bills, contractors’ fees for maintenance, wear and tear. DPS RECLAIMING A DEPOSIT The tenant or landlord/letting agent contacts The DPS 14 days after the tenancy has ended and states that they would like to use the Single Claim Process as the tenant or landlord/letting agent PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS* PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS* The Deposit Protection Service – Insured scheme NOTE: The landlord must supply the tenant with the Prescribed Information regarding any tenancydeposit required to
HOME | THE DPS | DPS Custodial Repayment Guide. Read article. Dispute Process Guide. Read article. Single Claim Process Guide. Read article. UK rents remain resilient in the wake of a year of Covid restrictions - The DPS Rent Index Q1 2021. Read article. Average rents grow throughout 2020 - The DPS Rent Index Q4 2020. LOG IN TO MY INSURED ACCOUNT Agent / Landlord. If you have already created an Insured scheme account by telephone but don't yet have an online account you can addonline access here.
WHAT IS DEPOSIT PROTECTION? Tenancy deposit protection was introduced by the Government in April 2007 for all assured shorthold tenancies in England and Wales where a deposit was taken. The aim is to make sure you’re treated fairly at the end of your tenancy. Your landlord or letting agent have a number of legal obligations, as set out in the Housing Act 2004, that theySTARTING A TENANCY
A choice of schemes. We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. Insured, where you hold the deposit and pay us a fee to protect it. If you're unsure which is better for your needs, find out more about our schemes . ARE YOU AWARE OF FAKE EMAILS? Not only do the scammers create fake websites, but they will also use fake email addresses, for example “Karen.dpscaseworker@gmail.com”. Follow the guidance below to help you tell the difference between a genuine DPS email and a fake. The scam targets landlords as well as tenants, so all users of our website need to remain vigilant and WHEN YOU START THE REPAYMENT PROCESS If you can’t contact your tenants, you can still start the repayment process in the same way. We’ll attempt to contact them using the details we hold for them. If they don’t respond, you can provide a Statutory Declaration to instruct us to release the deposit. As part of this process, we’ll attempt to THE STATUTORY DECLARATION PROCESS The Statutory Declaration form. To do this, you’ll need to complete a Statutory Declaration form stating the amount you're claiming, and the reasons why. This must be witnessed by a Solicitor, a Commissioner for Oaths or a Magistrate. If it isn’t witnessed, we can’t accept it and will send it back to you, meaning the process will take longer. WHAT MAKES GOOD EVIDENCE? This is essential for virtually all disputes and without it, it's possible a landlord’s claim may be rejected as the adjudicator won’t be able to establish their contractual obligations. Good evidence for: non-payment of rent, cleaning, damage to property, gardening, outstanding utility bills, contractors’ fees for maintenance, wear and tear. DPS RECLAIMING A DEPOSIT The tenant or landlord/letting agent contacts The DPS 14 days after the tenancy has ended and states that they would like to use the Single Claim Process as the tenant or landlord/letting agent PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS* PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS* The Deposit Protection Service – Insured scheme NOTE: The landlord must supply the tenant with the Prescribed Information regarding any tenancydeposit required to
ARE YOU AWARE OF FAKE EMAILS? Not only do the scammers create fake websites, but they will also use fake email addresses, for example “Karen.dpscaseworker@gmail.com”. Follow the guidance below to help you tell the difference between a genuine DPS email and a fake. The scam targets landlords as well as tenants, so all users of our website need to remain vigilant and WHEN YOU START THE REPAYMENT PROCESS If you can’t contact your tenants, you can still start the repayment process in the same way. We’ll attempt to contact them using the details we hold for them. If they don’t respond, you can provide a Statutory Declaration to instruct us to release the deposit. As part of this process, we’ll attempt to THE TENANT FEES ACT AND TENANCY DEPOSIT CAP Everything you need to know about The Tenant Fees Act and tenancy deposit cap. For English tenancies, The Tenant Fees Act came into force on 1 June 2019. This made it illegal for landlords and letting agents to charge certain fees in connection with a tenancy. The only payments that can be charged are rent, a refundable tenancy deposit, a IF YOU WOULD LIKE TO VIEW A VERSION OF THESE TERMS AND The Deposit Protection Service - Insured Terms and Conditions 1. Defi nitions Wherever the following words and phrases appear in these Insured Scheme Terms DPS RECLAIMING A DEPOSIT The tenant or landlord/letting agent contacts The DPS 14 days after the tenancy has ended and states that they would like to use the Single Claim Process as the tenant or landlord/letting agent A BRIEF OVERVIEW OF DEPOSIT PROTECTION Signed check-in and check-out inventory reports In most cases, this is another required piece of evidence. The adjudicator will use the inventories to compare the HOME | THE DPS | DPSWEB VIEW Author: Nicky Q Davies Last modified by: Nicky Q Davies Created Date: 3/11/2019 1:57:13 PM Other titles: Deposit Cap Calculator EXPORT - Tobe hidden
THE DEPOSIT PROTECTION SERVICE CUSTODIAL TERMS AND CONDITIONS DPS_custodial_terms&conditions_April2015 V22.0 2011) those obligations which must be satisfi ed within 30 days of receipt of a Deposit; Joint Custodial Deposit Repayment Form means the paper form (where requested by either party) to be completed by both the Landlord and Tenant to be completed by both the Landlord and Tenant whether onpaper:
HOW TO RECLAIM A DEPOSIT The landlord and tenant meet to discuss the deposit repayment at the end of the tenancy Complete a Joint Deposit Repayment (JDR) form together Form submitted to The DPS, PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS Deposit repayment Information on the procedures applying for the release of the deposit at the end of the tenancy, including where either the Landlord or the Tenant can’t be contacted. HOME | THE DPS | DPS Custodial Repayment Guide. Read article. Dispute Process Guide. Read article. Single Claim Process Guide. Read article. UK rents remain resilient in the wake of a year of Covid restrictions - The DPS Rent Index Q1 2021. Read article. Average rents grow throughout 2020 - The DPS Rent Index Q4 2020. LOG IN TO MY INSURED ACCOUNT Agent / Landlord. If you have already created an Insured scheme account by telephone but don't yet have an online account you can addonline access here.
WHAT IS DEPOSIT PROTECTION? Tenancy deposit protection was introduced by the Government in April 2007 for all assured shorthold tenancies in England and Wales where a deposit was taken. The aim is to make sure you’re treated fairly at the end of your tenancy. Your landlord or letting agent have a number of legal obligations, as set out in the Housing Act 2004, that theySTARTING A TENANCY
A choice of schemes. We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. Insured, where you hold the deposit and pay us a fee to protect it. If you're unsure which is better for your needs, find out more about our schemes . ARE YOU AWARE OF FAKE EMAILS? Not only do the scammers create fake websites, but they will also use fake email addresses, for example “Karen.dpscaseworker@gmail.com”. Follow the guidance below to help you tell the difference between a genuine DPS email and a fake. The scam targets landlords as well as tenants, so all users of our website need to remain vigilant and THE STATUTORY DECLARATION PROCESS The Statutory Declaration form. To do this, you’ll need to complete a Statutory Declaration form stating the amount you're claiming, and the reasons why. This must be witnessed by a Solicitor, a Commissioner for Oaths or a Magistrate. If it isn’t witnessed, we can’t accept it and will send it back to you, meaning the process will take longer. WHAT MAKES GOOD EVIDENCE? This is essential for virtually all disputes and without it, it's possible a landlord’s claim may be rejected as the adjudicator won’t be able to establish their contractual obligations. Good evidence for: non-payment of rent, cleaning, damage to property, gardening, outstanding utility bills, contractors’ fees for maintenance, wear and tear. THE TENANT FEES ACT AND TENANCY DEPOSIT CAP Everything you need to know about The Tenant Fees Act and tenancy deposit cap. For English tenancies, The Tenant Fees Act came into force on 1 June 2019. This made it illegal for landlords and letting agents to charge certain fees in connection with a tenancy. The only payments that can be charged are rent, a refundable tenancy deposit, a HELP FOR LANDLORDS AND AGENTS The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. The Insured Scheme is where the Landlord or Agentretains the deposit
A TENANT’S GUIDE TO THE CUSTODIAL SCHEME VK 01 The importance of protecting your deposit Since April 2007, all assured shorthold tenancy deposits received by landlords and letting agents must be protected by a Government-authorised tenancy deposit HOME | THE DPS | DPS Custodial Repayment Guide. Read article. Dispute Process Guide. Read article. Single Claim Process Guide. Read article. UK rents remain resilient in the wake of a year of Covid restrictions - The DPS Rent Index Q1 2021. Read article. Average rents grow throughout 2020 - The DPS Rent Index Q4 2020. LOG IN TO MY INSURED ACCOUNT Agent / Landlord. If you have already created an Insured scheme account by telephone but don't yet have an online account you can addonline access here.
WHAT IS DEPOSIT PROTECTION? Tenancy deposit protection was introduced by the Government in April 2007 for all assured shorthold tenancies in England and Wales where a deposit was taken. The aim is to make sure you’re treated fairly at the end of your tenancy. Your landlord or letting agent have a number of legal obligations, as set out in the Housing Act 2004, that theySTARTING A TENANCY
A choice of schemes. We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. Insured, where you hold the deposit and pay us a fee to protect it. If you're unsure which is better for your needs, find out more about our schemes . ARE YOU AWARE OF FAKE EMAILS? Not only do the scammers create fake websites, but they will also use fake email addresses, for example “Karen.dpscaseworker@gmail.com”. Follow the guidance below to help you tell the difference between a genuine DPS email and a fake. The scam targets landlords as well as tenants, so all users of our website need to remain vigilant and THE STATUTORY DECLARATION PROCESS The Statutory Declaration form. To do this, you’ll need to complete a Statutory Declaration form stating the amount you're claiming, and the reasons why. This must be witnessed by a Solicitor, a Commissioner for Oaths or a Magistrate. If it isn’t witnessed, we can’t accept it and will send it back to you, meaning the process will take longer. WHAT MAKES GOOD EVIDENCE? This is essential for virtually all disputes and without it, it's possible a landlord’s claim may be rejected as the adjudicator won’t be able to establish their contractual obligations. Good evidence for: non-payment of rent, cleaning, damage to property, gardening, outstanding utility bills, contractors’ fees for maintenance, wear and tear. THE TENANT FEES ACT AND TENANCY DEPOSIT CAP Everything you need to know about The Tenant Fees Act and tenancy deposit cap. For English tenancies, The Tenant Fees Act came into force on 1 June 2019. This made it illegal for landlords and letting agents to charge certain fees in connection with a tenancy. The only payments that can be charged are rent, a refundable tenancy deposit, a HELP FOR LANDLORDS AND AGENTS The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. The Insured Scheme is where the Landlord or Agentretains the deposit
A TENANT’S GUIDE TO THE CUSTODIAL SCHEME VK 01 The importance of protecting your deposit Since April 2007, all assured shorthold tenancy deposits received by landlords and letting agents must be protected by a Government-authorised tenancy deposit WHEN YOU START THE REPAYMENT PROCESS If you can’t contact your tenants, you can still start the repayment process in the same way. We’ll attempt to contact them using the details we hold for them. If they don’t respond, you can provide a Statutory Declaration to instruct us to release the deposit. As part of this process, we’ll attempt to THE TENANT FEES BAN AND DEPOSIT CAP It’s nearly two years since The Tenant Fees Act came into force for tenancies in England. On 1 June 2019 it became illegal for landlords and letting agents to charge certain fees in connection with a tenancy, and caps were placed on the amount that could be taken for holding and security deposits. YOUR LANDLORD OR LETTING AGENT DISAGREES WITH YOUR CLAIM Your landlord or letting agent submits their evidence in support of their claim and you provide your own evidence supporting your position. We send the evidence to an independent, impartial adjudicator. The adjudicator reviews the evidence and decides how the deposit will be repaid. We send the adjudicator’s decision to bothyou and your
A BRIEF OVERVIEW OF DEPOSIT PROTECTION Signed check-in and check-out inventory reports In most cases, this is another required piece of evidence. The adjudicator will use the inventories to compare the HELP FOR LANDLORDS AND AGENTS The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. The Insured Scheme is where the Landlord or Agentretains the deposit
LANDLORDS’ CHECKLIST Landlords’ checklist – keeping track of your responsibilities We want to make sure your tenancies run smoothly, and you meet all yourrequirements as a
DPS RECLAIMING A DEPOSIT The tenant or landlord/letting agent contacts The DPS 14 days after the tenancy has ended and states that they would like to use the Single Claim Process as the tenant or landlord/letting agent PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS* PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS* The Deposit Protection Service – Insured scheme NOTE: The landlord must supply the tenant with the Prescribed Information regarding any tenancydeposit required to
HOW TO RECLAIM A DEPOSIT The landlord and tenant meet to discuss the deposit repayment at the end of the tenancy Complete a Joint Deposit Repayment (JDR) form together Form submitted to The DPS, PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS Deposit repayment Information on the procedures applying for the release of the deposit at the end of the tenancy, including where either the Landlord or the Tenant can’t be contacted. HOME | THE DPS | DPS Custodial Repayment Guide. Read article. Dispute Process Guide. Read article. Single Claim Process Guide. Read article. UK rents remain resilient in the wake of a year of Covid restrictions - The DPS Rent Index Q1 2021. Read article. Average rents grow throughout 2020 - The DPS Rent Index Q4 2020. LOG IN TO MY INSURED ACCOUNT Agent / Landlord. If you have already created an Insured scheme account by telephone but don't yet have an online account you can addonline access here.
WHAT IS DEPOSIT PROTECTION? Tenancy deposit protection was introduced by the Government in April 2007 for all assured shorthold tenancies in England and Wales where a deposit was taken. The aim is to make sure you’re treated fairly at the end of your tenancy. Your landlord or letting agent have a number of legal obligations, as set out in the Housing Act 2004, that theySTARTING A TENANCY
A choice of schemes. We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. Insured, where you hold the deposit and pay us a fee to protect it. If you're unsure which is better for your needs, find out more about our schemes . ARE YOU AWARE OF FAKE EMAILS? Not only do the scammers create fake websites, but they will also use fake email addresses, for example “Karen.dpscaseworker@gmail.com”. Follow the guidance below to help you tell the difference between a genuine DPS email and a fake. The scam targets landlords as well as tenants, so all users of our website need to remain vigilant and THE STATUTORY DECLARATION PROCESS The Statutory Declaration form. To do this, you’ll need to complete a Statutory Declaration form stating the amount you're claiming, and the reasons why. This must be witnessed by a Solicitor, a Commissioner for Oaths or a Magistrate. If it isn’t witnessed, we can’t accept it and will send it back to you, meaning the process will take longer. THE TENANT FEES ACT AND TENANCY DEPOSIT CAP Everything you need to know about The Tenant Fees Act and tenancy deposit cap. For English tenancies, The Tenant Fees Act came into force on 1 June 2019. This made it illegal for landlords and letting agents to charge certain fees in connection with a tenancy. The only payments that can be charged are rent, a refundable tenancy deposit, a A BRIEF OVERVIEW OF DEPOSIT PROTECTION Signed check-in and check-out inventory reports In most cases, this is another required piece of evidence. The adjudicator will use the inventories to compare the HELP FOR LANDLORDS AND AGENTS The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. The Insured Scheme is where the Landlord or Agentretains the deposit
PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS* PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS* The Deposit Protection Service – Insured scheme NOTE: The landlord must supply the tenant with the Prescribed Information regarding any tenancydeposit required to
HOME | THE DPS | DPS Custodial Repayment Guide. Read article. Dispute Process Guide. Read article. Single Claim Process Guide. Read article. UK rents remain resilient in the wake of a year of Covid restrictions - The DPS Rent Index Q1 2021. Read article. Average rents grow throughout 2020 - The DPS Rent Index Q4 2020. LOG IN TO MY INSURED ACCOUNT Agent / Landlord. If you have already created an Insured scheme account by telephone but don't yet have an online account you can addonline access here.
WHAT IS DEPOSIT PROTECTION? Tenancy deposit protection was introduced by the Government in April 2007 for all assured shorthold tenancies in England and Wales where a deposit was taken. The aim is to make sure you’re treated fairly at the end of your tenancy. Your landlord or letting agent have a number of legal obligations, as set out in the Housing Act 2004, that theySTARTING A TENANCY
A choice of schemes. We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. Insured, where you hold the deposit and pay us a fee to protect it. If you're unsure which is better for your needs, find out more about our schemes . ARE YOU AWARE OF FAKE EMAILS? Not only do the scammers create fake websites, but they will also use fake email addresses, for example “Karen.dpscaseworker@gmail.com”. Follow the guidance below to help you tell the difference between a genuine DPS email and a fake. The scam targets landlords as well as tenants, so all users of our website need to remain vigilant and THE STATUTORY DECLARATION PROCESS The Statutory Declaration form. To do this, you’ll need to complete a Statutory Declaration form stating the amount you're claiming, and the reasons why. This must be witnessed by a Solicitor, a Commissioner for Oaths or a Magistrate. If it isn’t witnessed, we can’t accept it and will send it back to you, meaning the process will take longer. THE TENANT FEES ACT AND TENANCY DEPOSIT CAP Everything you need to know about The Tenant Fees Act and tenancy deposit cap. For English tenancies, The Tenant Fees Act came into force on 1 June 2019. This made it illegal for landlords and letting agents to charge certain fees in connection with a tenancy. The only payments that can be charged are rent, a refundable tenancy deposit, a A BRIEF OVERVIEW OF DEPOSIT PROTECTION Signed check-in and check-out inventory reports In most cases, this is another required piece of evidence. The adjudicator will use the inventories to compare the HELP FOR LANDLORDS AND AGENTS The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. The Insured Scheme is where the Landlord or Agentretains the deposit
PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS* PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS* The Deposit Protection Service – Insured scheme NOTE: The landlord must supply the tenant with the Prescribed Information regarding any tenancydeposit required to
ARE YOU AWARE OF FAKE EMAILS? Not only do the scammers create fake websites, but they will also use fake email addresses, for example “Karen.dpscaseworker@gmail.com”. Follow the guidance below to help you tell the difference between a genuine DPS email and a fake. The scam targets landlords as well as tenants, so all users of our website need to remain vigilant and STARTING DEPOSIT REPAYMENT The repayment process - Custodial deposits. Its easy to return deposits or make deductions through your online account. During the process, you’ll need to tell us how you want us to repay the deposit. If you want to deduct money from the from the deposit,you’ll also
THE TENANT FEES BAN AND DEPOSIT CAP It’s nearly two years since The Tenant Fees Act came into force for tenancies in England. On 1 June 2019 it became illegal for landlords and letting agents to charge certain fees in connection with a tenancy, and caps were placed on the amount that could be taken for holding and security deposits. IS MY DEPOSIT PROTECTED? By entering your tenancy details in the form below you can quickly check our database for your deposit and see the protection status. Our Deposit Checker can also be used to validate a Deposit ID. WHAT MAKES GOOD EVIDENCE? This is essential for virtually all disputes and without it, it's possible a landlord’s claim may be rejected as the adjudicator won’t be able to establish their contractual obligations. Good evidence for: non-payment of rent, cleaning, damage to property, gardening, outstanding utility bills, contractors’ fees for maintenance, wear and tear. HELP FOR LANDLORDS AND AGENTS The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. The Insured Scheme is where the Landlord or Agentretains the deposit
HELP FOR TENANTS
The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. The Insured Scheme is where the Landlord or Agentretains the deposit
PRESCRIBED INFORMATION RELATING TO TENANCY DEPOSITS Deposit repayment Information on the procedures applying for the release of the deposit at the end of the tenancy, including where either the Landlord or the Tenant can’t be contacted. DPS RECLAIMING A DEPOSIT The tenant or landlord/letting agent contacts The DPS 14 days after the tenancy has ended and states that they would like to use the Single Claim Process as the tenant or landlord/letting agentPASSWORD RESET
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