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Cloudagent is
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts for the contacts that drop in HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency. Cloudagent unified desktop gives agent single window access to all contact centre applications such as multiple-channels, dialers and more. Cloudagent, with it's advanced features like screen pop, ACD, skill routing, sticky agents, agent scripts etc has been proven to improve the contact center agentefficiency by 60% .
AGENT LOGIN
AGENT PORTAL. Login
LOGIN - CLOUDAGENT
ADMIN PORTAL. Log me in. Forgot Password?LOGIN - CLOUDAGENT
INTERACTION ANALYST. Log me inLOGIN
DASHBOARD PORTAL. Log me in. Remember Me HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency . Cloudagent's advanced tools like screen pop, ACD, skill routing, sticky agents, agent scripts, barge-in, conferencing and warm transfer features have been proven to improve the contact center agent efficiency by 60%. CLOUDAGENT | EASIEST CLOUD CONTACT CENTER Get a Quote. Call 1800 123 150150 Agent Login. Dashboard Login CALL CENTER MANAGEMENT SOFTWARE SOLUTIONS CloudAgent offers Call Center Management software solutions. It is a on-demand contact center on cloud, enabling anywhere anytime agents.Cloudagent is
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts for the contacts that drop in HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency. Cloudagent unified desktop gives agent single window access to all contact centre applications such as multiple-channels, dialers and more. Cloudagent, with it's advanced features like screen pop, ACD, skill routing, sticky agents, agent scripts etc has been proven to improve the contact center agentefficiency by 60% .
AGENT LOGIN
AGENT PORTAL. Login
LOGIN - CLOUDAGENT
ADMIN PORTAL. Log me in. Forgot Password?LOGIN - CLOUDAGENT
INTERACTION ANALYST. Log me inLOGIN
DASHBOARD PORTAL. Log me in. Remember Me HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts forCLOUD AGENT
Travel . Cloudagent was instrumental in helping the travel portal identify agent performance gaps. Interaction Analyst helped the decision makers to analyze the weekly performance of CLOUDAGENT - CREATE ACCOUNT Create your account. Cloudagent is for businesses. So the form maybe a little long. Please take some time to fill it up. You can also call usat 1-800-200-0820
CLOUD CONTACT CENTER @ 1-800-200-0820 Just login to your Salesforce account, choose the call center tab and start receiving calls. You will also automatically get click to call integration. Contact us for more details or call us at 1-800-200-0820. Posted by C Chaitanya at 9:28 AM 1,302 comments: Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest. HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Hosted call center solutions, Cloud Call Center solutions IMPROVING AGENT EFFICIENCY That is why, in Cloudagent we have spent a lot of time in designing the agent screen. At the top of the screen is the agent toolbar. The agent toolbar is the first thing an agent notices when he logs in and it is also the thing with which he interacts most often. 2012 | CLOUD CONTACT CENTER @ 1-800-200-0820 As you know, cloud agent is well integrated with various API's to any third party CRM systems and hence it is only a matter of choice now on how you want to integrate your voice support with the various options available for the CRM systems.To know more, you can contact us at sales@cloudagent.in or directly call us on 1800 200 0820.SEPTEMBER 2012
As you know, cloud agent is well integrated with various API's to any third party CRM systems and hence it is only a matter of choice now on how you want to integrate your voice support with the various options available for the CRM systems.To know more, you can contact us at sales@cloudagent.in or directly call us on 1800 200 0820. JUNE 2013 | CLOUD CONTACT CENTER @ 1-800-200-0820 design good IVRs. Just as a badly designed web site will lose a prospective customer, a badly designed IVR also leads to a lot of heartburn. Studies have shown that more than 80% people with a bad IVR experience will stop giving business to the company and more than 70% will spread the bad news through word of mouth. HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency . Cloudagent's advanced tools like screen pop, ACD, skill routing, sticky agents, agent scripts, barge-in, conferencing and warm transfer features have been proven to improve the contact center agent efficiency by 60%. CLOUDAGENT | EASIEST CLOUD CONTACT CENTER Get a Quote. Call 1800 123 150150 Agent Login. Dashboard Login CALL CENTER MANAGEMENT SOFTWARE SOLUTIONS CloudAgent offers Call Center Management software solutions. It is a on-demand contact center on cloud, enabling anywhere anytime agents.Cloudagent is
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts for the contacts that drop in HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency. Cloudagent unified desktop gives agent single window access to all contact centre applications such as multiple-channels, dialers and more. Cloudagent, with it's advanced features like screen pop, ACD, skill routing, sticky agents, agent scripts etc has been proven to improve the contact center agentefficiency by 60% .
AGENT LOGIN
AGENT PORTAL. Login
LOGIN - CLOUDAGENT
ADMIN PORTAL. Log me in. Forgot Password?LOGIN - CLOUDAGENT
INTERACTION ANALYST. Log me inLOGIN
DASHBOARD PORTAL. Log me in. Remember Me HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency . Cloudagent's advanced tools like screen pop, ACD, skill routing, sticky agents, agent scripts, barge-in, conferencing and warm transfer features have been proven to improve the contact center agent efficiency by 60%. CLOUDAGENT | EASIEST CLOUD CONTACT CENTER Get a Quote. Call 1800 123 150150 Agent Login. Dashboard Login CALL CENTER MANAGEMENT SOFTWARE SOLUTIONS CloudAgent offers Call Center Management software solutions. It is a on-demand contact center on cloud, enabling anywhere anytime agents.Cloudagent is
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts for the contacts that drop in HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency. Cloudagent unified desktop gives agent single window access to all contact centre applications such as multiple-channels, dialers and more. Cloudagent, with it's advanced features like screen pop, ACD, skill routing, sticky agents, agent scripts etc has been proven to improve the contact center agentefficiency by 60% .
AGENT LOGIN
AGENT PORTAL. Login
LOGIN - CLOUDAGENT
ADMIN PORTAL. Log me in. Forgot Password?LOGIN - CLOUDAGENT
INTERACTION ANALYST. Log me inLOGIN
DASHBOARD PORTAL. Log me in. Remember Me HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts forCLOUD AGENT
Travel . Cloudagent was instrumental in helping the travel portal identify agent performance gaps. Interaction Analyst helped the decision makers to analyze the weekly performance of CLOUDAGENT - CREATE ACCOUNT Create your account. Cloudagent is for businesses. So the form maybe a little long. Please take some time to fill it up. You can also call usat 1-800-200-0820
CLOUD CONTACT CENTER @ 1-800-200-0820 Just login to your Salesforce account, choose the call center tab and start receiving calls. You will also automatically get click to call integration. Contact us for more details or call us at 1-800-200-0820. Posted by C Chaitanya at 9:28 AM 1,302 comments: Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest. HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Hosted call center solutions, Cloud Call Center solutions IMPROVING AGENT EFFICIENCY That is why, in Cloudagent we have spent a lot of time in designing the agent screen. At the top of the screen is the agent toolbar. The agent toolbar is the first thing an agent notices when he logs in and it is also the thing with which he interacts most often. 2012 | CLOUD CONTACT CENTER @ 1-800-200-0820 As you know, cloud agent is well integrated with various API's to any third party CRM systems and hence it is only a matter of choice now on how you want to integrate your voice support with the various options available for the CRM systems.To know more, you can contact us at sales@cloudagent.in or directly call us on 1800 200 0820.SEPTEMBER 2012
As you know, cloud agent is well integrated with various API's to any third party CRM systems and hence it is only a matter of choice now on how you want to integrate your voice support with the various options available for the CRM systems.To know more, you can contact us at sales@cloudagent.in or directly call us on 1800 200 0820. JUNE 2013 | CLOUD CONTACT CENTER @ 1-800-200-0820 design good IVRs. Just as a badly designed web site will lose a prospective customer, a badly designed IVR also leads to a lot of heartburn. Studies have shown that more than 80% people with a bad IVR experience will stop giving business to the company and more than 70% will spread the bad news through word of mouth. HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency . Cloudagent's advanced tools like screen pop, ACD, skill routing, sticky agents, agent scripts, barge-in, conferencing and warm transfer features have been proven to improve the contact center agent efficiency by 60%. CLOUDAGENT | EASIEST CLOUD CONTACT CENTER Get a Quote. Call 1800 123 150150 Agent Login. Dashboard Login CALL CENTER MANAGEMENT SOFTWARE SOLUTIONS CloudAgent offers Call Center Management software solutions. It is a on-demand contact center on cloud, enabling anywhere anytime agents.Cloudagent is
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts for the contacts that drop in HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency. Cloudagent unified desktop gives agent single window access to all contact centre applications such as multiple-channels, dialers and more. Cloudagent, with it's advanced features like screen pop, ACD, skill routing, sticky agents, agent scripts etc has been proven to improve the contact center agentefficiency by 60% .
AGENT LOGIN
AGENT PORTAL. Login
CLOUD AGENT
Most of the popular CRM are integrated with Cloudagent. Full 360 degrees integration including custom IVRs using the CRM API, and all call details stored in the CRM makes your CRM central place to manage your customer relationship. Out of the box integrations enables CRM screens pops for customer details, case handling and call control froma
LOGIN - CLOUDAGENT
ADMIN PORTAL. Log me in. Forgot Password?LOGIN
INTERACTION ANALYST. Log me inLOGIN
DASHBOARD PORTAL. Log me in. Remember Me HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency . Cloudagent's advanced tools like screen pop, ACD, skill routing, sticky agents, agent scripts, barge-in, conferencing and warm transfer features have been proven to improve the contact center agent efficiency by 60%. CLOUDAGENT | EASIEST CLOUD CONTACT CENTER Get a Quote. Call 1800 123 150150 Agent Login. Dashboard Login CALL CENTER MANAGEMENT SOFTWARE SOLUTIONS CloudAgent offers Call Center Management software solutions. It is a on-demand contact center on cloud, enabling anywhere anytime agents.Cloudagent is
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts for the contacts that drop in HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency. Cloudagent unified desktop gives agent single window access to all contact centre applications such as multiple-channels, dialers and more. Cloudagent, with it's advanced features like screen pop, ACD, skill routing, sticky agents, agent scripts etc has been proven to improve the contact center agentefficiency by 60% .
AGENT LOGIN
AGENT PORTAL. Login
CLOUD AGENT
Most of the popular CRM are integrated with Cloudagent. Full 360 degrees integration including custom IVRs using the CRM API, and all call details stored in the CRM makes your CRM central place to manage your customer relationship. Out of the box integrations enables CRM screens pops for customer details, case handling and call control froma
LOGIN - CLOUDAGENT
ADMIN PORTAL. Log me in. Forgot Password?LOGIN
INTERACTION ANALYST. Log me inLOGIN
DASHBOARD PORTAL. Log me in. Remember MeCLOUD AGENT
Most of the popular CRM are integrated with Cloudagent. Full 360 degrees integration including custom IVRs using the CRM API, and all call details stored in the CRM makes your CRM central place to manage your customer relationship. Out of the box integrations enables CRM screens pops for customer details, case handling and call control froma
CLOUD AGENT
Travel . Cloudagent was instrumental in helping the travel portal identify agent performance gaps. Interaction Analyst helped the decision makers to analyze the weekly performance of CLOUDAGENT - CREATE ACCOUNT Create your account. Cloudagent is for businesses. So the form maybe a little long. Please take some time to fill it up. You can also call usat 1-800-200-0820
CLOUD CONTACT CENTER @ 1-800-200-0820 Just login to your Salesforce account, choose the call center tab and start receiving calls. You will also automatically get click to call integration. Contact us for more details or call us at 1-800-200-0820. Posted by C Chaitanya at 9:28 AM 1,302 comments: Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest. CLOUDAGENT SYSTEM MONITOR Cloudagent System Monitor Loading. HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
TECHNOLOGY POWERING CLOUDAGENT-CLOUD BASED CALL CENTER Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Hosted call center solutions, Cloud Call Center solutions 2012 | CLOUD CONTACT CENTER @ 1-800-200-0820 As you know, cloud agent is well integrated with various API's to any third party CRM systems and hence it is only a matter of choice now on how you want to integrate your voice support with the various options available for the CRM systems.To know more, you can contact us at sales@cloudagent.in or directly call us on 1800 200 0820.SEPTEMBER 2012
As you know, cloud agent is well integrated with various API's to any third party CRM systems and hence it is only a matter of choice now on how you want to integrate your voice support with the various options available for the CRM systems.To know more, you can contact us at sales@cloudagent.in or directly call us on 1800 200 0820. HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency . Cloudagent's advanced tools like screen pop, ACD, skill routing, sticky agents, agent scripts, barge-in, conferencing and warm transfer features have been proven to improve the contact center agent efficiency by 60%. CLOUDAGENT | EASIEST CLOUD CONTACT CENTER Get a Quote. Call 1800 123 150150 Agent Login. Dashboard Login CALL CENTER MANAGEMENT SOFTWARE SOLUTIONS CloudAgent offers Call Center Management software solutions. It is a on-demand contact center on cloud, enabling anywhere anytime agents.Cloudagent is
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts for the contacts that drop in HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency. Cloudagent unified desktop gives agent single window access to all contact centre applications such as multiple-channels, dialers and more. Cloudagent, with it's advanced features like screen pop, ACD, skill routing, sticky agents, agent scripts etc has been proven to improve the contact center agentefficiency by 60% .
AGENT LOGIN
AGENT PORTAL. Login
LOGIN - CLOUDAGENT
ADMIN PORTAL. Log me in. Forgot Password?LOGIN - CLOUDAGENT
INTERACTION ANALYST. Log me inLOGIN
DASHBOARD PORTAL. Log me in. Remember Me HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency . Cloudagent's advanced tools like screen pop, ACD, skill routing, sticky agents, agent scripts, barge-in, conferencing and warm transfer features have been proven to improve the contact center agent efficiency by 60%. CLOUDAGENT | EASIEST CLOUD CONTACT CENTER Get a Quote. Call 1800 123 150150 Agent Login. Dashboard Login CALL CENTER MANAGEMENT SOFTWARE SOLUTIONS CloudAgent offers Call Center Management software solutions. It is a on-demand contact center on cloud, enabling anywhere anytime agents.Cloudagent is
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts for the contacts that drop in HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency. Cloudagent unified desktop gives agent single window access to all contact centre applications such as multiple-channels, dialers and more. Cloudagent, with it's advanced features like screen pop, ACD, skill routing, sticky agents, agent scripts etc has been proven to improve the contact center agentefficiency by 60% .
AGENT LOGIN
AGENT PORTAL. Login
LOGIN - CLOUDAGENT
ADMIN PORTAL. Log me in. Forgot Password?LOGIN - CLOUDAGENT
INTERACTION ANALYST. Log me inLOGIN
DASHBOARD PORTAL. Log me in. Remember Me HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
CLOUD AGENT
CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatment such as callback or voicemail. Cloud agent queue can also be configured to send alerts forCLOUD AGENT
Travel . Cloudagent was instrumental in helping the travel portal identify agent performance gaps. Interaction Analyst helped the decision makers to analyze the weekly performance of CLOUDAGENT - CREATE ACCOUNT Create your account. Cloudagent is for businesses. So the form maybe a little long. Please take some time to fill it up. You can also call usat 1-800-200-0820
CLOUD CONTACT CENTER @ 1-800-200-0820 Just login to your Salesforce account, choose the call center tab and start receiving calls. You will also automatically get click to call integration. Contact us for more details or call us at 1-800-200-0820. Posted by C Chaitanya at 9:28 AM 1,302 comments: Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest. HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
CLOUDAGENT SYSTEM MONITOR Cloudagent System Monitor Loading. HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Hosted call center solutions, Cloud Call Center solutions IMPROVING AGENT EFFICIENCY That is why, in Cloudagent we have spent a lot of time in designing the agent screen. At the top of the screen is the agent toolbar. The agent toolbar is the first thing an agent notices when he logs in and it is also the thing with which he interacts most often. 2012 | CLOUD CONTACT CENTER @ 1-800-200-0820 As you know, cloud agent is well integrated with various API's to any third party CRM systems and hence it is only a matter of choice now on how you want to integrate your voice support with the various options available for the CRM systems.To know more, you can contact us at sales@cloudagent.in or directly call us on 1800 200 0820. JUNE 2013 | CLOUD CONTACT CENTER @ 1-800-200-0820 design good IVRs. Just as a badly designed web site will lose a prospective customer, a badly designed IVR also leads to a lot of heartburn. Studies have shown that more than 80% people with a bad IVR experience will stop giving business to the company and more than 70% will spread the bad news through word of mouth. HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency . Cloudagent's advanced tools like screen pop, ACD, skill routing, sticky agents, agent scripts, barge-in, conferencing and warm transfer features have been proven to improve the contact center agent efficiency by 60%. CLOUDAGENT | EASIEST CLOUD CONTACT CENTER Get a Quote. Call 1800 123 150150 Agent Login. Dashboard Login CALL CENTER MANAGEMENT SOFTWARE SOLUTIONS CloudAgent offers Call Center Management software solutions. It is a on-demand contact center on cloud, enabling anywhere anytime agents.Cloudagent is
CLOUD AGENT
Intelligent Universal Queue While all agents are busy, Queue holds the cutomer contact. CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatmentsuch
HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS3M CLOUD LIBRARY WINDOWS 10CLOUD AGENTCLOUD AGENT ON ANDROIDCLOUD AGENT SUITEENGSYS MDA CLOUDAGENT With minimum infra install at your site, Cloudagent delivers best of public and private Cloudagent. If you are planing single site with 100+ seats, or data security is a key factor Cloudagent hybrid is theway to go.
AGENT LOGIN
AGENT PORTAL. Login
CLOUD AGENT
Most of the popular CRM are integrated with Cloudagent. Full 360 degrees integration including custom IVRs using the CRM API, and all call details stored in the CRM makes your CRM central place to manage your customer relationship.LOGIN - CLOUDAGENT
ADMIN PORTAL. Log me in. Forgot Password?LOGIN
INTERACTION ANALYST. Log me inLOGIN
DASHBOARD PORTAL. Log me in. Remember Me HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Improve Agent Efficiency . Cloudagent's advanced tools like screen pop, ACD, skill routing, sticky agents, agent scripts, barge-in, conferencing and warm transfer features have been proven to improve the contact center agent efficiency by 60%. CLOUDAGENT | EASIEST CLOUD CONTACT CENTER Get a Quote. Call 1800 123 150150 Agent Login. Dashboard Login CALL CENTER MANAGEMENT SOFTWARE SOLUTIONS CloudAgent offers Call Center Management software solutions. It is a on-demand contact center on cloud, enabling anywhere anytime agents.Cloudagent is
CLOUD AGENT
Intelligent Universal Queue While all agents are busy, Queue holds the cutomer contact. CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatmentsuch
HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS3M CLOUD LIBRARY WINDOWS 10CLOUD AGENTCLOUD AGENT ON ANDROIDCLOUD AGENT SUITEENGSYS MDA CLOUDAGENT With minimum infra install at your site, Cloudagent delivers best of public and private Cloudagent. If you are planing single site with 100+ seats, or data security is a key factor Cloudagent hybrid is theway to go.
AGENT LOGIN
AGENT PORTAL. Login
CLOUD AGENT
Most of the popular CRM are integrated with Cloudagent. Full 360 degrees integration including custom IVRs using the CRM API, and all call details stored in the CRM makes your CRM central place to manage your customer relationship.LOGIN - CLOUDAGENT
ADMIN PORTAL. Log me in. Forgot Password?LOGIN
INTERACTION ANALYST. Log me inLOGIN
DASHBOARD PORTAL. Log me in. Remember MeCLOUD AGENT
Intelligent Universal Queue While all agents are busy, Queue holds the cutomer contact. CloudAgent queue allows businesses to configure custom queue messages, playback approximate hold time or position in the queue, define maximum queue time, provide queue expiry treatmentsuch
CLOUD AGENT
Most of the popular CRM are integrated with Cloudagent. Full 360 degrees integration including custom IVRs using the CRM API, and all call details stored in the CRM makes your CRM central place to manage your customer relationship.CLOUD AGENT
Travel . Cloudagent was instrumental in helping the travel portal identify agent performance gaps. Interaction Analyst helped the decision makers to analyze the weekly performance of CLOUDAGENT - CREATE ACCOUNT Create your account. Cloudagent is for businesses. So the form maybe a little long. Please take some time to fill it up. You can also call usat 1-800-200-0820
CLOUD CONTACT CENTER @ 1-800-200-0820 You could be a poster boy startup and technically the most sophisticated product in the market but to survive in the Indian market and do business, you will need to create a support system which is in line with your sales organization and customer expectations.. CLOUDAGENT SYSTEM MONITOR Cloudagent System Monitor Loading. HOW CAN REAL ESTATE COMPANIES USE CLOUDAGENT.IN TO Packers and Movers Bangalore as a Services providing company can make all the difference to your ###Home Relocation experience. Bangalore based Company which offers versatile solutions, Right team that easily reduce the stress associated with a Household Shifting, ***Vehicle Transportation. we help things run smoothly and reduce breakages andoffer you seamless,
HOSTED CALL CENTER SOLUTIONS, CLOUD CALL CENTER SOLUTIONS Hosted call center solutions, Cloud Call Center solutions 2012 | CLOUD CONTACT CENTER @ 1-800-200-0820 As you know, cloud agent is well integrated with various API's to any third party CRM systems and hence it is only a matter of choice now on how you want to integrate your voice support with the various options available for the CRM systems.To know more, you can contact us at sales@cloudagent.in or directly call us on 1800 200 0820.SEPTEMBER 2012
As you know, cloud agent is well integrated with various API's to any third party CRM systems and hence it is only a matter of choice now on how you want to integrate your voice support with the various options available for the CRM systems.To know more, you can contact us at sales@cloudagent.in or directly call us on 1800 200 0820.up
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* Grab on Rent
* Carat Lane
* Home Lane
* Blue Stone
* Store King
* Mahindra Finance
* HDFC Life
* HDFC Bank
* Angel Broking
* Equitas
* Exide Life
* Clear Tax
* Intuit
* Holiday IQ
* Abhibus
* Treebo Hotel
* Nivataa
* Bitla Soft
* Sun Pharma
* Food World
* William Penn
* Ask Laila
* IndiaMART
* Shaadi.com
* Makaan
* Brigade Group
* Proptiger
* IndiaHomes
* Doshi Housing
* August Venture
* DTDC
* Zinka Logistics
* Monsanto
* Amagi
* Cyient
* We Work
-------------------------Why CloudAgent
------------------------- __ IMPROVE AGENT EFFICIENCY Cloudagent's advanced tools like screen pop, ACD, skill routing, sticky agents, agent scripts, barge-in, conferencing and warm transfer features have been proven to improve the contact center agentefficiency by 60%.
__ GET INSIGHTS
Interaction Analyst in Cloudagent offers more than 300 reports across all dimensions of a contact center. It helps you answer questions like "Who is the most efficient agent?", "What is the average handling time?", "What is the peak hour for my call center?" __ REDUCE CALL HANDLING TIME Offer self-service via IVR to resolve simple queries and transactions like booking and cancelling faster. Ensure agents get access to callers previous history to ensure faster resolution.__ DIALER
Offer proactive customer support, make announcements, manage inbound leads or cold calling efficiently using dialers. Switch between preview, progressive or, IVR as per your campaign. Our dialers have helped increase agent productivity upto 400% as compared to manualdialing.
__ LIVE MONITORING
Manage SLA's better by monitoring queues in real time. Use integrated voice logger to judge AGENT PERFORMANCE in the context of the contact i.e. campaign, skill etc. Custom define criteria applicable to particular skill/process allowing agent performance to be judged in terms of parameters that impact the process performance the most.__ OPEN API
Though CloudAgent is a complete out-of-box product, it can be extended to suit your business requirement. Cloudagent's simple Open API for CTI, CDR and Dialer allows you to seamlessly integrate it with your business systems for an end-to-end customized and optimized processperformance.
-------------------------Integrations
------------------------- CLOUDAGENT OFFERS READY INTEGRATION WITH VARIOUS CRM, ANALYTICS AND HELPDESK SOLUTIONS. IF YOU ARE USING ANY OF THE LISTED SOLUTIONS, YOU CAN GET STARTED IMMEDIATELY Most of the popular CRM are integrated with Cloudagent. Full 360 degrees integration including custom IVRs using the CRM API, and all call details stored in the CRM makes your CRM central place to manage your customer relationship. Out of the box integrations enables CRM screens pops for customer details, case handling and call control froma single screen.
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------------------------- Customer Testimonials ------------------------- " We signed up with Ozonetel in July 2012 - the primary reason being that we were expanding to Hyderabad and Mumbai and had 5 more cities planned in 2013. Until July, we were using a solution that wouldn't allow us to use the cloud and have a seamless customer service experience across cities. We evaluated companies and found Ozonetel to be best suited for our needs. Due to the per agent pricing model, we have managed to keep the overall CS cost at just under 0.5% of the overall revenue when revenue has grown 10 fold over 2 years. Due to the stable & robust solution we are consistently managing AHT of 2.5 minutes and able to achieve industry-leading FTRof 85% . "
Hari Menon(Co-founder & CEO) Ozonetel Communications - Pioneer of cloud communication solutions Cloud call center - IVR System - Mobile Marketing. USA : +1-855-956-303 (Toll Free) : +1-559-888-7084 (Direct) India : 1-800-1231-50150 (Toll Free) : 040-66588402 (Direct) : 080-66084087 (Direct)FOLLOW US
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OVERVIEW
* About Us
* Clients
* Press & Media
* Contact Us
* CHANNEL PARTNER
* Support
SOLUTIONS
* Contact Center Solution * Inbound Call Center * Outbound Call Center* IVR System
* Live Chat Software * Missed Call Services* Dialer Software
* CRM Integration
* SMS Service
* Virtual Phone Number * Toll Free Number ServiceRESOURCES
* Blog
* Case Studies
* Integrations
* What is Cloud Telephony? * How to setup a call center? * Telemarketing Setup* GLOSSARY
------------------------- _SALES :sales@cloudagent.in, SUPPORT : support@cloudagent.in | �Copyright 2017 Ozonetel System Pvt. Ltd. All rights reserved._
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