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ANGUS CITIZENS ADVICE BUREAU Existing appointments will go ahead unless you have been contacted to make alternative arrangements. We will be operating a telephone and email advice service. Please telephone on 01241 870661 and leave a message with your details - an adviser will call you back. You can also contact us via our website at www.anguscab.org.uk. CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Special notice. Due to COVID-19, we are running a reduced service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. This also includes our outreach services. Tel: 01259 219404. Email: Bureau@clackscab.casonline.org.uk.FIT FOR THE FUTURE
Fit for the Future - Putting consumers first in the move to net zero. Creating a framework for robust consumer protection in the energy efficiency and renewable retrofit sector. Download Publication. Publication date : September 2020. Publication type : Policy. Spotlight : Energy, Consumer. NORTH WEST ABERDEENSHIRE CITIZENS ADVICE BUREAU During the current Covid-19 situation North West Aberdeenshire Citizens Advice Bureau is offering advice and support via telephone, email, video conference. We can offer face to face appointments where contact method is suitable. Our outreach and home visiting services are currently suspended. Please call us on 01888 562495 or emailadviser
SKYE AND LOCHALSH CITIZENS ADVICE BUREAU Due to COVID-19, our Citizens Advice Bureau is running a reduced service and all Outreach services have been suspended. To help keep you and our staff safe, please note we are not currently operating our ‘drop in’ advice service.FIND YOUR LOCAL CAB
Find your local CAB. Most people in Scotland are not far from a CAB and access to face to face advice. Find your local CAB.MONEY MAP TOOL
Resources You can download all digital resources below in the downloads section. Below is the listed available resources to support your campaign activities: SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. CITIZENS ADVICE SCOTLANDSTAFF SIGN INABOUT USNEWSPUBLICATIONSCAMPAIGNSSPOTLIGHT Scotland's Citizens Advice Helpline. 0800 028 1456. free, one-to-one and impartial general advice on employment, housing, debt, benefits and consumer issues like energy bills as well as many other topics. open Monday - Friday, 9am to 5pm. BUREAUX | CITIZENS ADVICE SCOTLAND There are 60 Citizens Advice Bureaux (CAB) across Scotland, offering face-to-face advice on a wide range of issues. CAB are independently run and staffed by well-trained volunteers dedicated to providing high quality, free, confidential, independent advice. Search by your postcode to find the location, opening times and contact details ofyour
ANGUS CITIZENS ADVICE BUREAU Existing appointments will go ahead unless you have been contacted to make alternative arrangements. We will be operating a telephone and email advice service. Please telephone on 01241 870661 and leave a message with your details - an adviser will call you back. You can also contact us via our website at www.anguscab.org.uk. CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Special notice. Due to COVID-19, we are running a reduced service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. This also includes our outreach services. Tel: 01259 219404. Email: Bureau@clackscab.casonline.org.uk.FIT FOR THE FUTURE
Fit for the Future - Putting consumers first in the move to net zero. Creating a framework for robust consumer protection in the energy efficiency and renewable retrofit sector. Download Publication. Publication date : September 2020. Publication type : Policy. Spotlight : Energy, Consumer. NORTH WEST ABERDEENSHIRE CITIZENS ADVICE BUREAU During the current Covid-19 situation North West Aberdeenshire Citizens Advice Bureau is offering advice and support via telephone, email, video conference. We can offer face to face appointments where contact method is suitable. Our outreach and home visiting services are currently suspended. Please call us on 01888 562495 or emailadviser
SKYE AND LOCHALSH CITIZENS ADVICE BUREAU Due to COVID-19, our Citizens Advice Bureau is running a reduced service and all Outreach services have been suspended. To help keep you and our staff safe, please note we are not currently operating our ‘drop in’ advice service.FIND YOUR LOCAL CAB
Find your local CAB. Most people in Scotland are not far from a CAB and access to face to face advice. Find your local CAB.MONEY MAP TOOL
Resources You can download all digital resources below in the downloads section. Below is the listed available resources to support your campaign activities: SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. MONEY ADVICE MATTERS 2021 Where to get help: If you’re facing money worries, contact your local Citizens Advice Bureau to get free, confidential and impartial advice. An adviser will be able to talk through your situation and work out the next steps. Find your local bureau and get in touch today. Additional online resources: Access free support online from our public advice site, including information on getting help SCAMS AWARENESS FORTNIGHT 2021 The national campaign for Scams Awareness Fortnight will be running from 14-27 June 2021.SCAMS ACTION
Are you worried you’re being scammed online? Have you already fallen victim to an online scam and you’re not sure what to do about it? Maybe you’ve spotted a scam for what it is, but would like to report it to help protect others? Citizens Advice Scotland runs a dedicated online scams advice service. Online scams are scams that use the internet – for example, social media, emails and COMPLAINTS | CITIZENS ADVICE SCOTLAND Complaints policy Every year the Citizens Advice service helps millions of people with their problems. However, every so often someone comes away from a Citizens Advice Bureau (CAB) feeling more than a bit disgruntled. Perhaps you had to wait for ages, only to find out that there is very little we can do for you. Perhaps you felt that you were not treated with respect or courtesy. BREXIT | CITIZENS ADVICE SCOTLAND Kyle Scott. Publication date: September 2020. In early 2020, Citizens Advice Scotland (CAS) commissioned Ipsos MORI to undertake exploratory research on the impact of Brexit on individuals, businesses and communities across Scotland. The findings of this research will assist CAS in understanding the future potential advice and support needs of ORKNEY CITIZENS ADVICE BUREAU You can make an appointment to see an adviser by contacting the Bureau’s reception in person or by telephone. The reception opening hours are: Mon – Fri 10.00-12.30 and 13.30-15.00. If calling outwith these hours, please leave a message and someone will get back toFIND YOUR LOCAL CAB
Find your local CAB. Most people in Scotland are not far from a CAB and access to face to face advice. Find your local CAB. SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times.MONEY MAP TOOL
Resources You can download all digital resources below in the downloads section. Below is the listed available resources to support your campaign activities: NEWS | CITIZENS ADVICE SCOTLAND A hard-hitting film shot by teenage Citizens Advice Bureau (CAB) volunteers and a BAFTA Award-winning producer has been released. Attended by staff and volunteers from CABs across Roxburgh, Berwickshire and the Borders, the premiere of The Domino Effect took place at the Filmhouse in Hawick.The film depicts a young soldier’s downward spiral and eventual redemption, sparked by a CITIZENS ADVICE SCOTLANDSTAFF SIGN INABOUT USNEWSPUBLICATIONSCAMPAIGNSSPOTLIGHT Scotland's Citizens Advice Helpline. 0800 028 1456. free, one-to-one and impartial general advice on employment, housing, debt, benefits and consumer issues like energy bills as well as many other topics. open Monday - Friday, 9am to 5pm. BUREAUX | CITIZENS ADVICE SCOTLAND There are 60 Citizens Advice Bureaux (CAB) across Scotland, offering face-to-face advice on a wide range of issues. CAB are independently run and staffed by well-trained volunteers dedicated to providing high quality, free, confidential, independent advice. Search by your postcode to find the location, opening times and contact details ofyour
ANGUS CITIZENS ADVICE BUREAU Existing appointments will go ahead unless you have been contacted to make alternative arrangements. We will be operating a telephone and email advice service. Please telephone on 01241 870661 and leave a message with your details - an adviser will call you back. You can also contact us via our website at www.anguscab.org.uk. CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Special notice. Due to COVID-19, we are running a reduced service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. This also includes our outreach services. Tel: 01259 219404. Email: Bureau@clackscab.casonline.org.uk.FIT FOR THE FUTURE
Fit for the Future - Putting consumers first in the move to net zero. Creating a framework for robust consumer protection in the energy efficiency and renewable retrofit sector. Download Publication. Publication date : September 2020. Publication type : Policy. Spotlight : Energy, Consumer. NORTH WEST ABERDEENSHIRE CITIZENS ADVICE BUREAU During the current Covid-19 situation North West Aberdeenshire Citizens Advice Bureau is offering advice and support via telephone, email, video conference. We can offer face to face appointments where contact method is suitable. Our outreach and home visiting services are currently suspended. Please call us on 01888 562495 or emailadviser
SKYE AND LOCHALSH CITIZENS ADVICE BUREAU Due to COVID-19, our Citizens Advice Bureau is running a reduced service and all Outreach services have been suspended. To help keep you and our staff safe, please note we are not currently operating our ‘drop in’ advice service.FIND YOUR LOCAL CAB
Find your local CAB. Most people in Scotland are not far from a CAB and access to face to face advice. Find your local CAB.MONEY MAP TOOL
Resources You can download all digital resources below in the downloads section. Below is the listed available resources to support your campaign activities: SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. CITIZENS ADVICE SCOTLANDSTAFF SIGN INABOUT USNEWSPUBLICATIONSCAMPAIGNSSPOTLIGHT Scotland's Citizens Advice Helpline. 0800 028 1456. free, one-to-one and impartial general advice on employment, housing, debt, benefits and consumer issues like energy bills as well as many other topics. open Monday - Friday, 9am to 5pm. BUREAUX | CITIZENS ADVICE SCOTLAND There are 60 Citizens Advice Bureaux (CAB) across Scotland, offering face-to-face advice on a wide range of issues. CAB are independently run and staffed by well-trained volunteers dedicated to providing high quality, free, confidential, independent advice. Search by your postcode to find the location, opening times and contact details ofyour
ANGUS CITIZENS ADVICE BUREAU Existing appointments will go ahead unless you have been contacted to make alternative arrangements. We will be operating a telephone and email advice service. Please telephone on 01241 870661 and leave a message with your details - an adviser will call you back. You can also contact us via our website at www.anguscab.org.uk. CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Special notice. Due to COVID-19, we are running a reduced service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. This also includes our outreach services. Tel: 01259 219404. Email: Bureau@clackscab.casonline.org.uk.FIT FOR THE FUTURE
Fit for the Future - Putting consumers first in the move to net zero. Creating a framework for robust consumer protection in the energy efficiency and renewable retrofit sector. Download Publication. Publication date : September 2020. Publication type : Policy. Spotlight : Energy, Consumer. NORTH WEST ABERDEENSHIRE CITIZENS ADVICE BUREAU During the current Covid-19 situation North West Aberdeenshire Citizens Advice Bureau is offering advice and support via telephone, email, video conference. We can offer face to face appointments where contact method is suitable. Our outreach and home visiting services are currently suspended. Please call us on 01888 562495 or emailadviser
SKYE AND LOCHALSH CITIZENS ADVICE BUREAU Due to COVID-19, our Citizens Advice Bureau is running a reduced service and all Outreach services have been suspended. To help keep you and our staff safe, please note we are not currently operating our ‘drop in’ advice service.FIND YOUR LOCAL CAB
Find your local CAB. Most people in Scotland are not far from a CAB and access to face to face advice. Find your local CAB.MONEY MAP TOOL
Resources You can download all digital resources below in the downloads section. Below is the listed available resources to support your campaign activities: SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. MONEY ADVICE MATTERS 2021 Where to get help: If you’re facing money worries, contact your local Citizens Advice Bureau to get free, confidential and impartial advice. An adviser will be able to talk through your situation and work out the next steps. Find your local bureau and get in touch today. Additional online resources: Access free support online from our public advice site, including information on getting help SCAMS AWARENESS FORTNIGHT 2021 The national campaign for Scams Awareness Fortnight will be running from 14-27 June 2021.SCAMS ACTION
Are you worried you’re being scammed online? Have you already fallen victim to an online scam and you’re not sure what to do about it? Maybe you’ve spotted a scam for what it is, but would like to report it to help protect others? Citizens Advice Scotland runs a dedicated online scams advice service. Online scams are scams that use the internet – for example, social media, emails and COMPLAINTS | CITIZENS ADVICE SCOTLAND Complaints policy Every year the Citizens Advice service helps millions of people with their problems. However, every so often someone comes away from a Citizens Advice Bureau (CAB) feeling more than a bit disgruntled. Perhaps you had to wait for ages, only to find out that there is very little we can do for you. Perhaps you felt that you were not treated with respect or courtesy. BREXIT | CITIZENS ADVICE SCOTLAND Kyle Scott. Publication date: September 2020. In early 2020, Citizens Advice Scotland (CAS) commissioned Ipsos MORI to undertake exploratory research on the impact of Brexit on individuals, businesses and communities across Scotland. The findings of this research will assist CAS in understanding the future potential advice and support needs of ORKNEY CITIZENS ADVICE BUREAU You can make an appointment to see an adviser by contacting the Bureau’s reception in person or by telephone. The reception opening hours are: Mon – Fri 10.00-12.30 and 13.30-15.00. If calling outwith these hours, please leave a message and someone will get back toFIND YOUR LOCAL CAB
Find your local CAB. Most people in Scotland are not far from a CAB and access to face to face advice. Find your local CAB. SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. NEWS | CITIZENS ADVICE SCOTLAND A hard-hitting film shot by teenage Citizens Advice Bureau (CAB) volunteers and a BAFTA Award-winning producer has been released. Attended by staff and volunteers from CABs across Roxburgh, Berwickshire and the Borders, the premiere of The Domino Effect took place at the Filmhouse in Hawick.The film depicts a young soldier’s downward spiral and eventual redemption, sparked by aMONEY MAP TOOL
Resources You can download all digital resources below in the downloads section. Below is the listed available resources to support your campaign activities: CITIZENS ADVICE SCOTLANDABOUT USNEWSPUBLICATIONSCAMPAIGNSSPOTLIGHTCOUNCIL TAX: CHECK TO SAVECITIZENS ADVICE SCOTLAND GET ADVICECITIZENS ADVICE SCOTLAND TELEPHONE NUMBER Scotland's Citizens Advice Helpline. 0800 028 1456. free, one-to-one and impartial general advice on employment, housing, debt, benefits and consumer issues like energy bills as well as many other topics. open Monday - Friday, 9am to 5pm. BUREAUX | CITIZENS ADVICE SCOTLAND There are 60 Citizens Advice Bureaux (CAB) across Scotland, offering face-to-face advice on a wide range of issues. CAB are independently run and staffed by well-trained volunteers dedicated to providing high quality, free, confidential, independent advice. Search by your postcode to find the location, opening times and contact details ofyour
COMPLAINTS | CITIZENS ADVICE SCOTLANDCITIZENS ADVICE BUREAUCITIZENS ADVICE SCOTLAND ONLINE CHATCITIZENS ADVICE SCOTLAND TELEPHONE NUMBERCITIZENS ADVICE BUREAU UKCITIZENS ADVICE BUREAU NEAR MECITIZENS ADVICE BUREAU UNITED STATES Complaints policy Every year the Citizens Advice service helps millions of people with their problems. However, every so often someone comes away from a Citizens Advice Bureau (CAB) feeling more than a bit disgruntled. Perhaps you had to wait for ages, only to find out that there is very little we can do for you. Perhaps you felt that you were not treated with respect or courtesy. CAS LAUNCHES 'FOR YOUR BENEFIT' CAMPAIGN That’s how the system works, we all pay in and get support when we need it. “That’s why Citizens Advice Scotland is today launching our For Your Benefit campaign to help people take control of their finances. People can call 0800 085 7145 or pop into their local CAB for a free, confidential, Financial Health Check with a trainedadviser.”.
MONEY AND DEBT
In 2018-19, the Citizens Advice network helped over 270,000 clients in Scotland with almost 750,000 advice issues. With support from the network, clients had financial gains of over £131 million and our self-help website Advice in Scotland received approximately 3.7 million views. The Citizens Advice network dealt with 110,439 debtissues
FIT FOR THE FUTURE
Fit for the Future - Putting consumers first in the move to net zero. Creating a framework for robust consumer protection in the energy efficiency and renewable retrofit sector. Download Publication. Publication date : September 2020. Publication type : Policy. Spotlight : Energy, Consumer. CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Special notice. Due to COVID-19, we are running a reduced service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. This also includes our outreach services. Tel: 01259 219404. Email: Bureau@clackscab.casonline.org.uk. ANGUS CITIZENS ADVICE BUREAU Existing appointments will go ahead unless you have been contacted to make alternative arrangements. We will be operating a telephone and email advice service. Please telephone on 01241 870661 and leave a message with your details - an adviser will call you back. You can also contact us via our website at www.anguscab.org.uk. SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. BUSINESS DEVELOPMENT MANAGER To explore this exciting opportunity further, please speak to Norma Philpott, CEO on 01592 765401. Or by contacting: Mrs Maureen Cooper, Office Manager, Citizens Advice & Rights Fife, Units 7 & 8, Craig Mitchell House, Flemington Road, Glenrothes, KY7 5QF. Telephone 01592 76540, Email: Maureen@carfonline.org.uk. CITIZENS ADVICE SCOTLANDABOUT USNEWSPUBLICATIONSCAMPAIGNSSPOTLIGHTCOUNCIL TAX: CHECK TO SAVECITIZENS ADVICE SCOTLAND GET ADVICECITIZENS ADVICE SCOTLAND TELEPHONE NUMBER Scotland's Citizens Advice Helpline. 0800 028 1456. free, one-to-one and impartial general advice on employment, housing, debt, benefits and consumer issues like energy bills as well as many other topics. open Monday - Friday, 9am to 5pm. BUREAUX | CITIZENS ADVICE SCOTLAND There are 60 Citizens Advice Bureaux (CAB) across Scotland, offering face-to-face advice on a wide range of issues. CAB are independently run and staffed by well-trained volunteers dedicated to providing high quality, free, confidential, independent advice. Search by your postcode to find the location, opening times and contact details ofyour
COMPLAINTS | CITIZENS ADVICE SCOTLANDCITIZENS ADVICE BUREAUCITIZENS ADVICE SCOTLAND ONLINE CHATCITIZENS ADVICE SCOTLAND TELEPHONE NUMBERCITIZENS ADVICE BUREAU UKCITIZENS ADVICE BUREAU NEAR MECITIZENS ADVICE BUREAU UNITED STATES Complaints policy Every year the Citizens Advice service helps millions of people with their problems. However, every so often someone comes away from a Citizens Advice Bureau (CAB) feeling more than a bit disgruntled. Perhaps you had to wait for ages, only to find out that there is very little we can do for you. Perhaps you felt that you were not treated with respect or courtesy. CAS LAUNCHES 'FOR YOUR BENEFIT' CAMPAIGN That’s how the system works, we all pay in and get support when we need it. “That’s why Citizens Advice Scotland is today launching our For Your Benefit campaign to help people take control of their finances. People can call 0800 085 7145 or pop into their local CAB for a free, confidential, Financial Health Check with a trainedadviser.”.
MONEY AND DEBT
In 2018-19, the Citizens Advice network helped over 270,000 clients in Scotland with almost 750,000 advice issues. With support from the network, clients had financial gains of over £131 million and our self-help website Advice in Scotland received approximately 3.7 million views. The Citizens Advice network dealt with 110,439 debtissues
FIT FOR THE FUTURE
Fit for the Future - Putting consumers first in the move to net zero. Creating a framework for robust consumer protection in the energy efficiency and renewable retrofit sector. Download Publication. Publication date : September 2020. Publication type : Policy. Spotlight : Energy, Consumer. CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Special notice. Due to COVID-19, we are running a reduced service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. This also includes our outreach services. Tel: 01259 219404. Email: Bureau@clackscab.casonline.org.uk. ANGUS CITIZENS ADVICE BUREAU Existing appointments will go ahead unless you have been contacted to make alternative arrangements. We will be operating a telephone and email advice service. Please telephone on 01241 870661 and leave a message with your details - an adviser will call you back. You can also contact us via our website at www.anguscab.org.uk. SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. BUSINESS DEVELOPMENT MANAGER To explore this exciting opportunity further, please speak to Norma Philpott, CEO on 01592 765401. Or by contacting: Mrs Maureen Cooper, Office Manager, Citizens Advice & Rights Fife, Units 7 & 8, Craig Mitchell House, Flemington Road, Glenrothes, KY7 5QF. Telephone 01592 76540, Email: Maureen@carfonline.org.uk. PATIENT ADVICE & SUPPORT SERVICE Patient Advice & Support Service. Free, confidential, & independent advice & support for patients of the NHS in Scotland SCAMS AWARENESS FORTNIGHT 2021 The national campaign for Scams Awareness Fortnight will be running from 14-27 June 2021. HELP TO CLAIM UNIVERSAL CREDIT How we can help Claiming Universal Credit can involve several stages, and we're here to make them easier for you. We can help with: Quick questions - answering queries as you make your own claim Internet access - giving you internet to help make your claim Support to submit your claim - setting up email and bank accounts if needed, and working through claim ‘to-dos’ Support to first CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Special notice. Due to COVID-19, we are running a reduced service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. This also includes our outreach services. Tel: 01259 219404. Email: Bureau@clackscab.casonline.org.uk. HAMILTON CITIZENS ADVICE BUREAU Due to COVID-19, we are working differently and offering a revised service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. Tel: 01698 283477 or 01698 459727 (9.30 am to 4.00 pm). Email: advice@hamiltoncab.casonline.org.uk or visit our website at www.hamiltoncab.org.uk. WEST DUNBARTONSHIRE CITIZENS ADVICE BUREAU Whilst our doors may be shut due to Covid-19, West Dunbartonshire Citizens Advice Bureau is still here to help you. You can reach us by telephoning our freephone number 0800 484 0136 or 01389 744690 for Dumbarton, 01389 752727 for Alexandria or 0141 435 7590 for Clydebank. ANGUS CITIZENS ADVICE BUREAU Existing appointments will go ahead unless you have been contacted to make alternative arrangements. We will be operating a telephone and email advice service. Please telephone on 01241 870661 and leave a message with your details - an adviser will call you back. You can also contact us via our website at www.anguscab.org.uk. SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. NEWS | CITIZENS ADVICE SCOTLAND A hard-hitting film shot by teenage Citizens Advice Bureau (CAB) volunteers and a BAFTA Award-winning producer has been released. Attended by staff and volunteers from CABs across Roxburgh, Berwickshire and the Borders, the premiere of The Domino Effect took place at the Filmhouse in Hawick.The film depicts a young soldier’s downward spiral and eventual redemption, sparked by a CITIZENS ADVICE AND RIGHTS FIFE (CARF) 0345 1400 094. Manager. : David Redpath (Chief Executive Officer, CARF) Website. : www.cabfife.org.uk. CARF offers a combination of pre-arranged appointments to deal with complex and /or time consuming enquiries and a drop-in service where no appointment is necessary. If you need help completing a form or other paperwork, or if you thinkyour
CITIZENS ADVICE SCOTLANDABOUT USNEWSPUBLICATIONSCAMPAIGNSSPOTLIGHTCOUNCIL TAX: CHECK TO SAVECITIZENS ADVICE SCOTLAND GET ADVICECITIZENS ADVICE SCOTLAND TELEPHONE NUMBER Scotland's Citizens Advice Helpline. 0800 028 1456. free, one-to-one and impartial general advice on employment, housing, debt, benefits and consumer issues like energy bills as well as many other topics. open Monday - Friday, 9am to 5pm. BUREAUX | CITIZENS ADVICE SCOTLAND There are 60 Citizens Advice Bureaux (CAB) across Scotland, offering face-to-face advice on a wide range of issues. CAB are independently run and staffed by well-trained volunteers dedicated to providing high quality, free, confidential, independent advice. Search by your postcode to find the location, opening times and contact details ofyour
COMPLAINTS | CITIZENS ADVICE SCOTLANDCITIZENS ADVICE BUREAUCITIZENS ADVICE SCOTLAND ONLINE CHATCITIZENS ADVICE SCOTLAND TELEPHONE NUMBERCITIZENS ADVICE BUREAU UKCITIZENS ADVICE BUREAU NEAR MECITIZENS ADVICE BUREAU UNITED STATES Complaints policy Every year the Citizens Advice service helps millions of people with their problems. However, every so often someone comes away from a Citizens Advice Bureau (CAB) feeling more than a bit disgruntled. Perhaps you had to wait for ages, only to find out that there is very little we can do for you. Perhaps you felt that you were not treated with respect or courtesy. CAS LAUNCHES 'FOR YOUR BENEFIT' CAMPAIGN That’s how the system works, we all pay in and get support when we need it. “That’s why Citizens Advice Scotland is today launching our For Your Benefit campaign to help people take control of their finances. People can call 0800 085 7145 or pop into their local CAB for a free, confidential, Financial Health Check with a trainedadviser.”.
MONEY AND DEBT
In 2018-19, the Citizens Advice network helped over 270,000 clients in Scotland with almost 750,000 advice issues. With support from the network, clients had financial gains of over £131 million and our self-help website Advice in Scotland received approximately 3.7 million views. The Citizens Advice network dealt with 110,439 debtissues
FIT FOR THE FUTURE
Fit for the Future - Putting consumers first in the move to net zero. Creating a framework for robust consumer protection in the energy efficiency and renewable retrofit sector. Download Publication. Publication date : September 2020. Publication type : Policy. Spotlight : Energy, Consumer. CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Special notice. Due to COVID-19, we are running a reduced service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. This also includes our outreach services. Tel: 01259 219404. Email: Bureau@clackscab.casonline.org.uk. ANGUS CITIZENS ADVICE BUREAU Existing appointments will go ahead unless you have been contacted to make alternative arrangements. We will be operating a telephone and email advice service. Please telephone on 01241 870661 and leave a message with your details - an adviser will call you back. You can also contact us via our website at www.anguscab.org.uk. SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. BUSINESS DEVELOPMENT MANAGER To explore this exciting opportunity further, please speak to Norma Philpott, CEO on 01592 765401. Or by contacting: Mrs Maureen Cooper, Office Manager, Citizens Advice & Rights Fife, Units 7 & 8, Craig Mitchell House, Flemington Road, Glenrothes, KY7 5QF. Telephone 01592 76540, Email: Maureen@carfonline.org.uk. CITIZENS ADVICE SCOTLANDABOUT USNEWSPUBLICATIONSCAMPAIGNSSPOTLIGHTCOUNCIL TAX: CHECK TO SAVECITIZENS ADVICE SCOTLAND GET ADVICECITIZENS ADVICE SCOTLAND TELEPHONE NUMBER Scotland's Citizens Advice Helpline. 0800 028 1456. free, one-to-one and impartial general advice on employment, housing, debt, benefits and consumer issues like energy bills as well as many other topics. open Monday - Friday, 9am to 5pm. BUREAUX | CITIZENS ADVICE SCOTLAND There are 60 Citizens Advice Bureaux (CAB) across Scotland, offering face-to-face advice on a wide range of issues. CAB are independently run and staffed by well-trained volunteers dedicated to providing high quality, free, confidential, independent advice. Search by your postcode to find the location, opening times and contact details ofyour
COMPLAINTS | CITIZENS ADVICE SCOTLANDCITIZENS ADVICE BUREAUCITIZENS ADVICE SCOTLAND ONLINE CHATCITIZENS ADVICE SCOTLAND TELEPHONE NUMBERCITIZENS ADVICE BUREAU UKCITIZENS ADVICE BUREAU NEAR MECITIZENS ADVICE BUREAU UNITED STATES Complaints policy Every year the Citizens Advice service helps millions of people with their problems. However, every so often someone comes away from a Citizens Advice Bureau (CAB) feeling more than a bit disgruntled. Perhaps you had to wait for ages, only to find out that there is very little we can do for you. Perhaps you felt that you were not treated with respect or courtesy. CAS LAUNCHES 'FOR YOUR BENEFIT' CAMPAIGN That’s how the system works, we all pay in and get support when we need it. “That’s why Citizens Advice Scotland is today launching our For Your Benefit campaign to help people take control of their finances. People can call 0800 085 7145 or pop into their local CAB for a free, confidential, Financial Health Check with a trainedadviser.”.
MONEY AND DEBT
In 2018-19, the Citizens Advice network helped over 270,000 clients in Scotland with almost 750,000 advice issues. With support from the network, clients had financial gains of over £131 million and our self-help website Advice in Scotland received approximately 3.7 million views. The Citizens Advice network dealt with 110,439 debtissues
FIT FOR THE FUTURE
Fit for the Future - Putting consumers first in the move to net zero. Creating a framework for robust consumer protection in the energy efficiency and renewable retrofit sector. Download Publication. Publication date : September 2020. Publication type : Policy. Spotlight : Energy, Consumer. CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Special notice. Due to COVID-19, we are running a reduced service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. This also includes our outreach services. Tel: 01259 219404. Email: Bureau@clackscab.casonline.org.uk. ANGUS CITIZENS ADVICE BUREAU Existing appointments will go ahead unless you have been contacted to make alternative arrangements. We will be operating a telephone and email advice service. Please telephone on 01241 870661 and leave a message with your details - an adviser will call you back. You can also contact us via our website at www.anguscab.org.uk. SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. BUSINESS DEVELOPMENT MANAGER To explore this exciting opportunity further, please speak to Norma Philpott, CEO on 01592 765401. Or by contacting: Mrs Maureen Cooper, Office Manager, Citizens Advice & Rights Fife, Units 7 & 8, Craig Mitchell House, Flemington Road, Glenrothes, KY7 5QF. Telephone 01592 76540, Email: Maureen@carfonline.org.uk. PATIENT ADVICE & SUPPORT SERVICE Patient Advice & Support Service. Free, confidential, & independent advice & support for patients of the NHS in Scotland SCAMS AWARENESS FORTNIGHT 2021 The national campaign for Scams Awareness Fortnight will be running from 14-27 June 2021. HELP TO CLAIM UNIVERSAL CREDIT How we can help Claiming Universal Credit can involve several stages, and we're here to make them easier for you. We can help with: Quick questions - answering queries as you make your own claim Internet access - giving you internet to help make your claim Support to submit your claim - setting up email and bank accounts if needed, and working through claim ‘to-dos’ Support to first CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Special notice. Due to COVID-19, we are running a reduced service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. This also includes our outreach services. Tel: 01259 219404. Email: Bureau@clackscab.casonline.org.uk. HAMILTON CITIZENS ADVICE BUREAU Due to COVID-19, we are working differently and offering a revised service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service. Tel: 01698 283477 or 01698 459727 (9.30 am to 4.00 pm). Email: advice@hamiltoncab.casonline.org.uk or visit our website at www.hamiltoncab.org.uk. WEST DUNBARTONSHIRE CITIZENS ADVICE BUREAU Whilst our doors may be shut due to Covid-19, West Dunbartonshire Citizens Advice Bureau is still here to help you. You can reach us by telephoning our freephone number 0800 484 0136 or 01389 744690 for Dumbarton, 01389 752727 for Alexandria or 0141 435 7590 for Clydebank. ANGUS CITIZENS ADVICE BUREAU Existing appointments will go ahead unless you have been contacted to make alternative arrangements. We will be operating a telephone and email advice service. Please telephone on 01241 870661 and leave a message with your details - an adviser will call you back. You can also contact us via our website at www.anguscab.org.uk. SCAMS SOARING IN SCOTLAND Scams soaring in Scotland. Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland. 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times. NEWS | CITIZENS ADVICE SCOTLAND A hard-hitting film shot by teenage Citizens Advice Bureau (CAB) volunteers and a BAFTA Award-winning producer has been released. Attended by staff and volunteers from CABs across Roxburgh, Berwickshire and the Borders, the premiere of The Domino Effect took place at the Filmhouse in Hawick.The film depicts a young soldier’s downward spiral and eventual redemption, sparked by a CITIZENS ADVICE AND RIGHTS FIFE (CARF) 0345 1400 094. Manager. : David Redpath (Chief Executive Officer, CARF) Website. : www.cabfife.org.uk. CARF offers a combination of pre-arranged appointments to deal with complex and /or time consuming enquiries and a drop-in service where no appointment is necessary. If you need help completing a form or other paperwork, or if you thinkyour
CITIZENS ADVICE SCOTLANDABOUT USNEWSPUBLICATIONSCAMPAIGNSSPOTLIGHTCOUNCIL TAX: CHECK TO SAVECITIZENS ADVICE SCOTLAND GET ADVICECITIZENS ADVICE SCOTLAND TELEPHONE NUMBER Helps people resolve their money, legal and other problems by providing information and advice. BUREAUX | CITIZENS ADVICE SCOTLAND There are 60 Citizens Advice Bureaux (CAB) across Scotland, offering face-to-face advice on a wide range of issues. CAB are independently run and staffed by well-trained volunteers dedicated to providing high quality, free, confidential, independent advice. COMPLAINTS | CITIZENS ADVICE SCOTLANDCITIZENS ADVICE BUREAUCITIZENS ADVICE SCOTLAND ONLINE CHATCITIZENS ADVICE SCOTLAND TELEPHONE NUMBERCITIZENS ADVICE BUREAU UKCITIZENS ADVICE BUREAU NEAR MECITIZENS ADVICE BUREAU UNITED STATES Complaints policy Every year the Citizens Advice service helps millions of people with their problems. However, every so often someone comes away from a Citizens Advice Bureau (CAB) feeling more than a bit disgruntled. Perhaps you had to wait for ages, only to find out that there is very little we can do for you. Perhaps you felt that you were not treated with respect or courtesy. CAS LAUNCHES 'FOR YOUR BENEFIT' CAMPAIGN Citizens Advice Scotland (CAS) today (Tuesday) launches ‘For Your Benefit’, a campaign to help people, especially low income families, take control of their finances, and challenge public perceptions and stigma around personal finances.MONEY AND DEBT
In 2018-19, the Citizens Advice network helped over 270,000 clients in Scotland with almost 750,000 advice issues. With support from the network, clients had financial gains of over £131 million and our self-help website Advice in Scotland received approximately 3.7million views.
CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Due to Covid-19, we are delivering the majority of our services by telephone and email. This also includes all outreach services. Limited appointments are available in specific circumstances, please contact us directly for further information. ANGUS CITIZENS ADVICE BUREAU Due to concerns about COVID-19 and to help keep you and our staff safe, our drop-in services have been suspended until further notice. We will be operating a telephone and email advice service. SCAMS SOARING IN SCOTLAND 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times.FIT FOR THE FUTURE
Fit for the Future - Putting consumers first in the move to net zero BUSINESS DEVELOPMENT MANAGER To explore this exciting opportunity further, please speak to Norma Philpott, CEO on 01592 765401. Or by contacting: Mrs Maureen Cooper, Office Manager, Citizens Advice & Rights Fife, Units 7 & 8, Craig Mitchell House, Flemington Road, Glenrothes, KY7 5QF CITIZENS ADVICE SCOTLANDABOUT USNEWSPUBLICATIONSCAMPAIGNSSPOTLIGHTCOUNCIL TAX: CHECK TO SAVECITIZENS ADVICE SCOTLAND GET ADVICECITIZENS ADVICE SCOTLAND TELEPHONE NUMBER Helps people resolve their money, legal and other problems by providing information and advice. BUREAUX | CITIZENS ADVICE SCOTLAND There are 60 Citizens Advice Bureaux (CAB) across Scotland, offering face-to-face advice on a wide range of issues. CAB are independently run and staffed by well-trained volunteers dedicated to providing high quality, free, confidential, independent advice. COMPLAINTS | CITIZENS ADVICE SCOTLANDCITIZENS ADVICE BUREAUCITIZENS ADVICE SCOTLAND ONLINE CHATCITIZENS ADVICE SCOTLAND TELEPHONE NUMBERCITIZENS ADVICE BUREAU UKCITIZENS ADVICE BUREAU NEAR MECITIZENS ADVICE BUREAU UNITED STATES Complaints policy Every year the Citizens Advice service helps millions of people with their problems. However, every so often someone comes away from a Citizens Advice Bureau (CAB) feeling more than a bit disgruntled. Perhaps you had to wait for ages, only to find out that there is very little we can do for you. Perhaps you felt that you were not treated with respect or courtesy. CAS LAUNCHES 'FOR YOUR BENEFIT' CAMPAIGN Citizens Advice Scotland (CAS) today (Tuesday) launches ‘For Your Benefit’, a campaign to help people, especially low income families, take control of their finances, and challenge public perceptions and stigma around personal finances.MONEY AND DEBT
In 2018-19, the Citizens Advice network helped over 270,000 clients in Scotland with almost 750,000 advice issues. With support from the network, clients had financial gains of over £131 million and our self-help website Advice in Scotland received approximately 3.7million views.
CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Due to Covid-19, we are delivering the majority of our services by telephone and email. This also includes all outreach services. Limited appointments are available in specific circumstances, please contact us directly for further information. ANGUS CITIZENS ADVICE BUREAU Due to concerns about COVID-19 and to help keep you and our staff safe, our drop-in services have been suspended until further notice. We will be operating a telephone and email advice service. SCAMS SOARING IN SCOTLAND 46 per cent of people in Scotland say they have been targeted by scams at least once in the last year. Of these, one in three (30%) was targeted more than three times.FIT FOR THE FUTURE
Fit for the Future - Putting consumers first in the move to net zero BUSINESS DEVELOPMENT MANAGER To explore this exciting opportunity further, please speak to Norma Philpott, CEO on 01592 765401. Or by contacting: Mrs Maureen Cooper, Office Manager, Citizens Advice & Rights Fife, Units 7 & 8, Craig Mitchell House, Flemington Road, Glenrothes, KY7 5QF PATIENT ADVICE & SUPPORT SERVICE Patient Advice & Support Service. Free, confidential, & independent advice & support for patients of the NHS in Scotland SCAMS AWARENESS FORTNIGHT 2021 The national campaign for Scams Awareness Fortnight will be running from 14-27 June 2021. HELP TO CLAIM UNIVERSAL CREDIT How we can help Claiming Universal Credit can involve several stages, and we're here to make them easier for you. We can help with: Quick questions - answering queries as you make your own claim Internet access - giving you internet to help make your claim Support to submit your claim - setting up email and bank accounts if needed, and working through claim ‘to-dos’ Support to first CLACKMANNANSHIRE CITIZENS ADVICE BUREAU Due to Covid-19, we are delivering the majority of our services by telephone and email. This also includes all outreach services. Limited appointments are available in specific circumstances, please contact us directly for further information. WEST DUNBARTONSHIRE CITIZENS ADVICE BUREAU Whilst our doors may be shut due to Covid-19, West Dunbartonshire Citizens Advice Bureau is still here to help you. You can reach us by telephoning our freephone number 0800 484 0136 or 01389 744690 for Dumbarton, 01389 752727 for Alexandria or 0141 435 7590 for Clydebank. ANGUS CITIZENS ADVICE BUREAU Due to concerns about COVID-19 and to help keep you and our staff safe, our drop-in services have been suspended until further notice. We will be operating a telephone and email advice service. HAMILTON CITIZENS ADVICE BUREAU Due to COVID-19, we are working differently and offering a revised service. To help keep you and our staff safe, our bureau will only be operating a telephone and email advice service.FIND YOUR LOCAL CAB
Most people in Scotland are not far from a CAB and access to face to face advice. Find your local CAB NEWS | CITIZENS ADVICE SCOTLAND A hard-hitting film shot by teenage Citizens Advice Bureau (CAB) volunteers and a BAFTA Award-winning producer has been released. Attended by staff and volunteers from CABs across Roxburgh, Berwickshire and the Borders, the premiere of The Domino Effect took place at the Filmhouse in Hawick.The film depicts a young soldier’s downward spiral and eventual redemption, sparked by a CITIZENS ADVICE AND RIGHTS FIFE (CARF) Due to COVID-19, all Fife Citizens Advice Bureaux are running a reduced service. To help keep you and our staff safe, this bureau will only be operating a telephone advice service. Skip to main content Google Tag Manager * Accessibility helpSEARCH FORM
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BREXIT: Your rights around work, claiming benefits and life in the UK won’t change unless new laws are passed. This will take time. Readmore about Brexit .
MONEY TALK TEAM
A national advertising campaign, coordinated by Scottish Government, will raise awareness of the newly re-branded Money Talk Team.Read more
HELP TO CLAIM UNIVERSAL CREDIT If you are thinking about claiming Universal Credit for the first time, we can help. Our trained advisers can guide you through the process, whether you're looking for answers to quick questions or step-by-step support to make your claim.Read more
A SOCIAL SECURITY SYSTEM FOR SCOTLAND Our a vision for a coherent, fair safety net to provide a foundation for a more equal & socially just society.Read more
* Change Slide to Money Talk Team * Change Slide to Help to claim Universal Credit * Change Slide to A Social Security System for Scotland Previous SlideNext SlideLATEST NEWS
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SHOP AROUND FOR BETTER ENERGY DEALS DESPITE PRICE CAP CHANGE29 Sep 2019
Citizens Advice Scotland (CAS) is encouraging consumers to shop around for energy deals despite the latest changes to the energy price cap which come into force this week.Spotlight:
Energy
CAB tags:
Media
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CAS CALLS FOR MAJOR REFORM OF LEGAL AID TO BENEFIT VULNERABLE PEOPLE28 Sep 2019
Citizens Advice Scotland (CAS) has called for reforms to the legal aid system, including extending legal aid to tribunal and simple procedurecases.
Spotlight:
Legal
CAB tags:
Media
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REFORMING LEGAL AID
28 Sep 2019
Citizens Advice Scotland (CAS) has responded to the Scottish Government's consultation on reforming legal aid.Spotlight:
Legal
CAB tags:
Policy
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CAS URGES MSPS TO PROTECT THE POOREST IN CLIMATE CHANGE EFFORTS25 Sep 2019
Citizens Advice Scotland has today urged MSPs to ensure that progress towards tackling climate change does not put more burden on thoseleast able to cope.
Spotlight:
Consumer , Energy
CAB tags:
Media
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THOMAS COOK CUSTOMERS HAVE RIGHTS23 Sep 2019
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CAS RESPONDS TO £30M FUND FOR LOW CARBON HEATING23 Sep 2019
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CAS BACKS NEW ENFORCEMENT BODY TO DEAL WITH HORRIBLE BOSSES22 Sep 2019
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5 WEEK WAIT FOR UNIVERSAL CREDIT MUST GO19 Sep 2019
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1 IN 17 ADULTS IN SCOTLAND Over 272,500 clients seen in 2018-19; over £131 million recorded in client gains. Want to find out more?Facts and Figures
CURRENT VACANCIES
Development Officer (Ayrshire) - Citizens Advice Scotland Closing date: 1 Oct 2019 Project Supervisor & Quality of Advice Officer (Part Time, Fixed Term), Motherwell and Wishaw Citizens Advice Bureau Closing date: 4 Oct 2019 Business Development Officer (Part Time, Fixed Term), Motherwell and Wishaw Citizens Advice Bureau Closing date: 4 Oct 2019 Money Advice Worker and Benefits Information Worker (2 Posts), West Dunbartonshire Citizens Advice Bureau Closing date: 4 Oct 2019more vacancies...
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