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PENSIONS | CAPITA
Future-proofing pensions: 2021 and beyond Webinar. At our recent 2021 future proofing pensions conference Capita experts together with pensions industry figureheads explored key topics including the digital road map for pensions, data and dashboards, de-risking strategies and planning, Guaranteed Minimum Pension equalisation and much more.. To gain access to 4 hours of recorded insights RESULTS, REPORTS AND PRESENTATIONS Results, reports and presentations. Here you will find the latest full or half-year financial information for Capita plc as well as a full library of financial results statements, results and investor presentations, links to our webcasts and copies of our annual reports, for the last ten years. CAPITA PLC ANNOUNCES 2020 FULL YEAR RESULTS CAPITA ANNUAL REPORT 2019 Strategic report 1. Refer to alternative performance measures (APMs) on pages 187–188. 2. Refer to note 2.10 to the consolidated financial statements. CAPITA SELECTED AS WINNING BIDDER FOR ROYAL NAVY TRAINING Capita today announces that it has been selected as the winning bidder to provide training services to the Royal Navy and the Royal Marines. Capita will transform and modernise the Royal Navy’s shore-based training across 16 sites in the UK as the lead partner inCAPITA | HOMEPAGE
Capita | Homepage
SUPPORTING THE DEVELOPMENT OF TEACHERS IN THEIR EARLY The Early Career Framework (ECF) was established by the Department for Education (DfE) for exactly this reason, and it aims to increase the training and development opportunities for teachers in the early stages of their careers. As part of the recently-published ECF reforms that come into effect from September 2021, the government is funding CAPITA ANTI-BRIBERY & CORRUPTION POLICY Title: Capita Anti-Bribery & Corruption Policy Author: Stoddard, Helen \(Corporate Communications\) Created Date: 20191114153755Z CAPITA | HOMEPAGEEDUCATION AND LEARNINGHEALTHRETAILTELECOMMUNICATIONSTRANSPORTUTILITIES Every day we’re supporting our clients with a range of specialist capabilities, in both the public and private sector, across 14 industries. Our insight, cutting-edge technologies and 63,000 passionate people give organisations the time to focus on what they do best, making people’s lives easier and simpler. CAPITA APPOINTS CHIEF TECHNOLOGY OFFICER TO LEAD NEW 15/04/2021. Reading time. 2 mins read. Capita today announces the appointment of Manpreet Singh to the position of Chief Technology Officer (CTO) to lead a newly formed, company-wide technology shared service. Manpreet will report directly to Chief Executive Officer, Jon Lewis, and will be a member of the company’s Executive Committee.PENSIONS | CAPITA
Future-proofing pensions: 2021 and beyond Webinar. At our recent 2021 future proofing pensions conference Capita experts together with pensions industry figureheads explored key topics including the digital road map for pensions, data and dashboards, de-risking strategies and planning, Guaranteed Minimum Pension equalisation and much more.. To gain access to 4 hours of recorded insights RESULTS, REPORTS AND PRESENTATIONS Results, reports and presentations. Here you will find the latest full or half-year financial information for Capita plc as well as a full library of financial results statements, results and investor presentations, links to our webcasts and copies of our annual reports, for the last ten years. CAPITA PLC ANNOUNCES 2020 FULL YEAR RESULTS CAPITA ANNUAL REPORT 2019 Strategic report 1. Refer to alternative performance measures (APMs) on pages 187–188. 2. Refer to note 2.10 to the consolidated financial statements. CAPITA SELECTED AS WINNING BIDDER FOR ROYAL NAVY TRAINING Capita today announces that it has been selected as the winning bidder to provide training services to the Royal Navy and the Royal Marines. Capita will transform and modernise the Royal Navy’s shore-based training across 16 sites in the UK as the lead partner in SUPPORTING THE DEVELOPMENT OF TEACHERS IN THEIR EARLY The Early Career Framework (ECF) was established by the Department for Education (DfE) for exactly this reason, and it aims to increase the training and development opportunities for teachers in the early stages of their careers. As part of the recently-published ECF reforms that come into effect from September 2021, the government is fundingCAPITA | HOMEPAGE
Capita | Homepage
CAPITA ANTI-BRIBERY & CORRUPTION POLICY Title: Capita Anti-Bribery & Corruption Policy Author: Stoddard, Helen \(Corporate Communications\) Created Date: 20191114153755ZPENSIONS | CAPITA
Future-proofing pensions: 2021 and beyond Webinar. At our recent 2021 future proofing pensions conference Capita experts together with pensions industry figureheads explored key topics including the digital road map for pensions, data and dashboards, de-risking strategies and planning, Guaranteed Minimum Pension equalisation and much more.. To gain access to 4 hours of recorded insightsEDUCATION | CAPITA
Education. Our software solutions and specialist support services are helping local education authorities and learning establishments to run more efficiently, so they can focus more time and resources on delivering better outcomes for children and young people.IT SERVICES
Our field, on-site, remote monitoring and project services are designed to give you access to a pool of resources, with specialist IT skills, to keep your organisation running. We can support the ongoing health and maintenance of your IT estate by providing the tools,visibility and
DEFENCE | CAPITA
Capita has 92 live services across the lots for defence organisations to choose from. A range of software-led office systems covering services for defence and the wider public sector including software licenses, associated hardware, app-related consultancy services, software support and maintenance. CAPITA SIGNS £58M CONTRACT RENEWAL WITH TESCO MOBILE Capita plc (‘Capita’) today announces it has been awarded a customer management contract renewal with Tesco Mobile. Building on the existing highly successful five-year partnership in which Tesco Mobile has been recognised for its market-leading service, the contract renewal is worth £57.6m over three years, starting inSeptember 2021.
DIGITAL RETAIL
Capita Director of Innovation and Data Science Alan Linter explains why now is the time to seize new opportunities in the digital retailsector and to
PERSONAL EDUCATION PLAN (PEP) SOFTWARE The management of Personal Education Plans (PEPs) – the active and evolving document that every looked-after child and young person has until they are 18 years old – can be complex, with the traditional process of compiling and managing them often time-consuming and inefficient, an issue compounded by the unprecedented challenges created during the pandemic. SUPPORTING VULNERABLE PEOPLE WITH AN INNOVATIVE SOLUTION The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms. We designed a solution which would allow FSCS to process high volumes of complex claims quickly and efficiently, providing a better service to customers, many of whom were vulnerable. CARBON CAPTURE: THE UNSUNG HERO ON THE ROUTE TO NET ZERO To mitigate climate emergency, there is a global race to achieve carbon neutrality. Since 2008, with the introduction of the Climate Change Act, the UK Government has been working to cut greenhouse gasemissions.
PRODUCTIVITY PUZZLES: PODCAST SERIES How can productivity drive business success and economic recovery? In Productivity puzzles, a new podcast series brought to you by Capita and The Productivity Institute, Bart van Ark, Professor of Productivity Studies at the University of Manchester and managing director of the Productivity Institute brings together leading minds from the UK and abroad to discuss how to improve productivityABOUT CAPITA
Capita is a consulting, transformation and digital services business. We are driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We are committed to being a responsible business – in how we operate, serve society, respect our people and the environment CAPITA PLC ANNOUNCES 2020 FULL YEAR RESULTS RESULTS, REPORTS AND PRESENTATIONS Results, reports and presentations. Here you will find the latest full or half-year financial information for Capita plc as well as a full library of financial results statements, results and investor presentations, links to our webcasts and copies of our annual reports, for the last ten years.COLLECTIONS
Collections. Debt management requires a careful balance – you want customers to feel supported and treated fairly based on their individual circumstances (just as the Financial Conduct Authority requires you to do), but you also need the continuation of income. Our experienced collections agents, technology and analytics capabilityhelp you
PROCUREMENT
19/03/2021. 4 mins read. Capita has implemented a new procurement service at Central London Community Healthcare NHS Trust (CLCH), helping it to improve health care for 2 million people, saving it millions of pounds, and helping healthcare workers and administrators to be more effective. Procurement. Our work.EMPLOYEE REFERENCES
Employee references. Use this form to request a reference for a former Capita employee. We provide the following information for an employment reference: dates of employment. last position held (job title at the time of leaving) Please ensure you supply the National Insurance Number, as we will not be able to supply a reference withoutthis.
SUPPORTING THE DEVELOPMENT OF TEACHERS IN THEIR EARLY The Early Career Framework (ECF) was established by the Department for Education (DfE) for exactly this reason, and it aims to increase the training and development opportunities for teachers in the early stages of their careers. As part of the recently-published ECF reforms that come into effect from September 2021, the government is funding TOMORROW’S ORGANISATIONS: THE FUTURE OF JUSTICE Kameel Khan DCI Fellow and Visiting Scholar (Law) at Stanford University . Dr Kameel khan was a DCI Fellow and Visiting Scholar at Stanford University over the last two years where he was involved in the Future of Learning among other research. CAPITA ANTI-BRIBERY & CORRUPTION POLICY Title: Capita Anti-Bribery & Corruption Policy Author: Stoddard, Helen \(Corporate Communications\) Created Date: 20191114153755Z USING SPEECH ANALYTICS TO BUILD BETTER CUSTOMER Speech analytics have huge potential, but extracting the right data, that will genuinely boost the customer experience, is trickier than itlooks.
ABOUT CAPITA
Capita is a consulting, transformation and digital services business. We are driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We are committed to being a responsible business – in how we operate, serve society, respect our people and the environment CAPITA PLC ANNOUNCES 2020 FULL YEAR RESULTS RESULTS, REPORTS AND PRESENTATIONS Results, reports and presentations. Here you will find the latest full or half-year financial information for Capita plc as well as a full library of financial results statements, results and investor presentations, links to our webcasts and copies of our annual reports, for the last ten years.COLLECTIONS
Collections. Debt management requires a careful balance – you want customers to feel supported and treated fairly based on their individual circumstances (just as the Financial Conduct Authority requires you to do), but you also need the continuation of income. Our experienced collections agents, technology and analytics capabilityhelp you
PROCUREMENT
19/03/2021. 4 mins read. Capita has implemented a new procurement service at Central London Community Healthcare NHS Trust (CLCH), helping it to improve health care for 2 million people, saving it millions of pounds, and helping healthcare workers and administrators to be more effective. Procurement. Our work.EMPLOYEE REFERENCES
Employee references. Use this form to request a reference for a former Capita employee. We provide the following information for an employment reference: dates of employment. last position held (job title at the time of leaving) Please ensure you supply the National Insurance Number, as we will not be able to supply a reference withoutthis.
SUPPORTING THE DEVELOPMENT OF TEACHERS IN THEIR EARLY The Early Career Framework (ECF) was established by the Department for Education (DfE) for exactly this reason, and it aims to increase the training and development opportunities for teachers in the early stages of their careers. As part of the recently-published ECF reforms that come into effect from September 2021, the government is funding CAPITA ANTI-BRIBERY & CORRUPTION POLICY Title: Capita Anti-Bribery & Corruption Policy Author: Stoddard, Helen \(Corporate Communications\) Created Date: 20191114153755Z TOMORROW’S ORGANISATIONS: THE FUTURE OF JUSTICE Kameel Khan DCI Fellow and Visiting Scholar (Law) at Stanford University . Dr Kameel khan was a DCI Fellow and Visiting Scholar at Stanford University over the last two years where he was involved in the Future of Learning among other research. USING SPEECH ANALYTICS TO BUILD BETTER CUSTOMER Speech analytics have huge potential, but extracting the right data, that will genuinely boost the customer experience, is trickier than itlooks.
CAPITA | HOMEPAGE
Every day we’re supporting our clients with a range of specialist capabilities, in both the public and private sector, across 14 industries. Our insight, cutting-edge technologies and 63,000 passionate people give organisations the time to focus on what they do best, making people’s lives easier and simpler.ABOUT CAPITA
Capita is a consulting, transformation and digital services business. We are driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We are committed to being a responsible business – in how we operate, serve society, respect our people and the environmentIT SERVICES
Our field, on-site, remote monitoring and project services are designed to give you access to a pool of resources, with specialist IT skills, to keep your organisation running. We can support the ongoing health and maintenance of your IT estate by providing the tools,visibility and
EDUCATION | CAPITA
Education. Our software solutions and specialist support services are helping local education authorities and learning establishments to run more efficiently, so they can focus more time and resources on delivering better outcomes for children and young people.COLLECTIONS
Collections. Debt management requires a careful balance – you want customers to feel supported and treated fairly based on their individual circumstances (just as the Financial Conduct Authority requires you to do), but you also need the continuation of income. Our experienced collections agents, technology and analytics capabilityhelp you
COMMUNICATION AND MESSAGING The CommsWorks platform integrates next-gen voice and data communications, while DSX ICCS provides remote access to everything from intercoms to two-way radios. Our 999Eye software allows callers to live-stream footage of incidents to call handlers so they can deploy the best resources to assist. When using 999Eye, the WestMidlands Fire
MORTGAGE SOFTWARE
Simplifying the mortgage journey with an intuitive, flexible platform. For many seeking a mortgage, the application and renewal process is frustrating and fraught with uncertainty, resulting in numerouscustomer enquiries.
PRODUCTIVITY PUZZLES: PODCAST SERIES How can productivity drive business success and economic recovery? In Productivity puzzles, a new podcast series brought to you by Capita and The Productivity Institute, Bart van Ark, Professor of Productivity Studies at the University of Manchester and managing director of the Productivity Institute brings together leading minds from the UK and abroad to discuss how to improve productivityMANAGE YOUR SHARES
A quick and easy share dealing service is available for existing Capita shareholders to either sell or buy Capita plc shares online or by telephone. For further information go to www.linksharedeal.com or telephone +44 (0) 371 664 04451. Lines are open between 8.00am - 4.30pm, Monday to Friday, excluding public holidays in England andWales.
FLEXIBLE “GOLDILOCKS” CX: AI AND AUTOMATION TO MAKE HUMANS Paul Fox Capita Customer Management . Paul is part of Capita’s Customer Management leadership team. He has over 20 years experience across a broad spectrum of industries and territories and is responsible for driving the shape of customer experience for clients; be it complete transformation of their customer service experience, or deploying a mix of expertise and technology innovation toPrivacy settings
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Business UNusual
Our priority at Capita is to support our clients as they adapt to unprecedented circumstances, to continue keeping critical national infrastructure, businesses and public services running smoothly and to protect the well-being of our colleaguesRead more
Covid-19
Capita's response to Covid-19 We are here to serve our clients – from national governments to major consumer-facing brands – with additional capacity and resilience to meet the rapidly changing demands of these extraordinarily unpredictable times.Learn more
Covid - 19
Helping clients respond As we collectively focus on staying healthy and doing everything we can to defeat COVID-19, we must also ensure that businesses can continue to provide vital services, support customers and employees and ultimately recover. Here’s how our solutions can help.Learn more
Covid-19
Our latest Insights on Covid-19 Bringing you our experts latest thinking and insights in this time ofmajor disruption.
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Lesley Gregory – Product Manager for Digital Onboarding31/03/2020
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30/03/2020
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MORE THAN JUST A VIRUS... Naomi Hefter, Capita30/03/2020
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Joanna Brown - Capita Consulting26/03/2020
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WHAT DOES C-19 SAY ABOUT OUR ABILITY TO TRUST? Joanna Brown - Capita Consulting26/03/2020
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WHAT WE’RE LEARNING FROM THE UK’S BIGGEST AUTOMATION PROJECT WILL HELP KEEP ORGANISATIONS RUNNINGSteve Gentle
26/03/2020
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THE SMARTER YOUR DIGITAL STRATEGY, THE BIGGER THE REWARDSWasif Afghan
24/03/2020
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THE WORLD’S MOST AMBITIOUS AUTOMATION PROJECT. WHY NOW?Mark Cook
19/03/2020
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SKILLS FOR THE CLOUD FUTURE – ARE YOU READY?Wasif Afghan
17/03/2020
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HOW TO MANAGE DIGITAL TRANSFORMATION, DISRUPTION, AND GROWTHIsmail Amla
12/03/2020
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CAPITA HELPS TFL TO DELIVER THE TUBE’S FIRST PUBLIC MOBILE SERVICE17/03/2020
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CAPITA PLC ANNOUNCES 2019 FULL-YEAR RESULTS05/03/2020
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MOVING TO THE CLOUD HAS BEEN MORE COSTLY THAN EXPECTED, CAPITARESEARCH SHOWS
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CAPITA IS THE 8TH FTSE LISTED BUSINESS TO BECOME A FAIR TAX MARK ACCREDITED ORGANISATION27/02/2020
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