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LOGIN • AUTORAPTOR We’d love to show you how the AutoRaptor CRM can set you up for success. Convert more leads into sales, retain more customers, and market inventory smarter. Make your job easier overnight with AutoRaptor. Or call us at (888) 421-6533. Mon-Fri, 9am-5pm EST. FirstName*.
7 CAR SALES TIPS: CLOSING A DEAL THE EASY WAY • AUTORAPTOR If the customer is interested but wants to know more about the vehicle’s history, show him a Carfax report, title, VIN scan, etc. 5. Close it on the test drive. One of our best car sales tips is to close the deal on the test drive. Buying a car is an emotional purchase. During the test drive is when the customer becomes attachedto the vehicle.
7 KEY PERFORMANCE INDICATORS FOR SALES THAT TRACK SUCCESS 5. Social media engagement. Define how you want to measure your social media KPI. Salespeople who integrate social media strategy into their daily workflows will perform better than those who don’t. LinkedIn, Facebook, Twitter, and Instagram (and others) are business tools forsalespeople.
6 PROVEN CAR SALES MARKETING IDEAS FOR PRE-OWNED DEALERS 3. Engage the community. Giving support to local causes and charities will benefit your marketing in two ways: 1. People will see your sponsorship as good business acumen. 2. It promotes the dealership as an integral part of the community. If you’re looking to add more community outreach to your car sales marketing ideas, here are a few 20 CAR SALES QUESTIONS TO ASK CUSTOMERS LOOKING TO BUY Essential car sales questions to weave into natural conversation with customers. Having a solid arsenal of sales questions to ask customers in the back of your mind will always help you stay on track. CAR SALES THANK YOU CARDS: WHY YOU SHOULD SEND & WHAT TO Dear , Thank you for trusting me to help you with your recent car purchase. You were such a pleasure to work with and I hope you have been enjoying your . [Make this sentence about some personal fact that you learned about the customer during the sales process, for example, “What did your 4 CAR SALES EMAIL RESPONSES TO LEARN BY HEART • AUTORAPTOR a) Prioritize answering the email as soon as humanly possible. b) Let it sit for a while if you have a ton of other stuff going on. If your car sales email responses aren’t going out within 20 minutes, you’re probably letting leads slip through your fingers all day long. We live in an age where if HANDLING CAR SALES OBJECTIONS: HOW TO CLOSE TRICKY DEALS How to overcome car sales objections: a 6-step process to close your next customer. Acknowledge the objection in a positive manner. Your first reaction to an objection is a crucial moment. Poise and body language speak many words. Get comfortable with these situations—they happen all the time. 7 WAYS TO CURE YOUR CAR SALES COLD CALLING FEARS • AUTORAPTOR 7. Fake it ‘til you make it. You know you’re afraid of car sales cold calling, but there’s no reason why you need to let prospects in on your secret. Be clear and confident in your speech (no matter how much your knees are trembling under your desk) and eventually, that confidence will become your reality. You love what you do, and you AUTORAPTOR'S DEALER CRM • AUTORAPTORSIGN INAUTOMATIONAUTO DEALER CRM FEATURESOUR BLOGSUPPORTFREE DEMO AutoRaptor's Dealer CRM • AutoRaptor. CRM for Independent and. BHPH Dealerships. AutoRaptor is Powerful, Affordable, & Easy. Allowing auto dealers to implement an effective sales process by capturing leads from all sources in one place. Powerful features like texting, VIN & license scanning, email marketing, and reporting are just thebeginning.
LOGIN • AUTORAPTOR We’d love to show you how the AutoRaptor CRM can set you up for success. Convert more leads into sales, retain more customers, and market inventory smarter. Make your job easier overnight with AutoRaptor. Or call us at (888) 421-6533. Mon-Fri, 9am-5pm EST. FirstName*.
7 CAR SALES TIPS: CLOSING A DEAL THE EASY WAY • AUTORAPTOR If the customer is interested but wants to know more about the vehicle’s history, show him a Carfax report, title, VIN scan, etc. 5. Close it on the test drive. One of our best car sales tips is to close the deal on the test drive. Buying a car is an emotional purchase. During the test drive is when the customer becomes attachedto the vehicle.
7 KEY PERFORMANCE INDICATORS FOR SALES THAT TRACK SUCCESS 5. Social media engagement. Define how you want to measure your social media KPI. Salespeople who integrate social media strategy into their daily workflows will perform better than those who don’t. LinkedIn, Facebook, Twitter, and Instagram (and others) are business tools forsalespeople.
6 PROVEN CAR SALES MARKETING IDEAS FOR PRE-OWNED DEALERS 3. Engage the community. Giving support to local causes and charities will benefit your marketing in two ways: 1. People will see your sponsorship as good business acumen. 2. It promotes the dealership as an integral part of the community. If you’re looking to add more community outreach to your car sales marketing ideas, here are a few 20 CAR SALES QUESTIONS TO ASK CUSTOMERS LOOKING TO BUY Essential car sales questions to weave into natural conversation with customers. Having a solid arsenal of sales questions to ask customers in the back of your mind will always help you stay on track. CAR SALES THANK YOU CARDS: WHY YOU SHOULD SEND & WHAT TO Dear , Thank you for trusting me to help you with your recent car purchase. You were such a pleasure to work with and I hope you have been enjoying your . [Make this sentence about some personal fact that you learned about the customer during the sales process, for example, “What did your 4 CAR SALES EMAIL RESPONSES TO LEARN BY HEART • AUTORAPTOR a) Prioritize answering the email as soon as humanly possible. b) Let it sit for a while if you have a ton of other stuff going on. If your car sales email responses aren’t going out within 20 minutes, you’re probably letting leads slip through your fingers all day long. We live in an age where if HANDLING CAR SALES OBJECTIONS: HOW TO CLOSE TRICKY DEALS How to overcome car sales objections: a 6-step process to close your next customer. Acknowledge the objection in a positive manner. Your first reaction to an objection is a crucial moment. Poise and body language speak many words. Get comfortable with these situations—they happen all the time. 7 WAYS TO CURE YOUR CAR SALES COLD CALLING FEARS • AUTORAPTOR 7. Fake it ‘til you make it. You know you’re afraid of car sales cold calling, but there’s no reason why you need to let prospects in on your secret. Be clear and confident in your speech (no matter how much your knees are trembling under your desk) and eventually, that confidence will become your reality. You love what you do, and you LOGIN • AUTORAPTOR We’d love to show you how the AutoRaptor CRM can set you up for success. Convert more leads into sales, retain more customers, and market inventory smarter. Make your job easier overnight with AutoRaptor. Or call us at (888) 421-6533. Mon-Fri, 9am-5pm EST. FirstName*.
15 WAYS TO IMPROVE DEALERSHIP SECURITY TO REDUCE VEHICLE You invest too much money into your vehicle inventory to make dealership security an afterthought. According to the FBI’s Uniform Crime Reporting Program, almost 800,000 vehicles were stolen in 2016 showing that car theft has increased by just over 7% since 2015. While these totals are 30% lower than 2007 insights, auto dealers are still concerned about dealership security and what they can 5 CLEVER CAR SALES LEAD GENERATION IDEAS • AUTORAPTOR A good example topic: “5 Ways to Choose the Perfect Car for Your Teenager. We Can Help!”. 2. Re-engage past customers with targeted promotions using AutoRaptor CRM. Your sales team should always keep regular contact with past customers. Repeat business is one of the best lead sources to tap. 5 MOST PROFITABLE DEALER ADD ONS • AUTORAPTOR In order to clear the air surrounding this stigma and inform you of what is working in the industry, we at AutoRaptor have compiled a list of the 5 most profitable dealer add ons to kick off your sales push this year. 1. Extended Warranties. While hotly contested as to usefulness, the extended warranty is a hugely profitable add on. HOW TO AVOID SALES SCHEDULING NIGHTMARES WITH THE HELP OF Without a CRM, sales scheduling can turn into a monster. Here’s how technology can help. We’ve all been there. Too much to do on the calendar, not enough organization to streamline it all. HOW TO MASTER SMS TEXT MARKETING AND BOOST SALES • AUTORAPTOR 3. Messages are spammy and lack personal touch. Texting should always be a one-on-one conversation. Customers already dislike the amount of marketing material they receive via email. Don’t scare them away (or annoy them) with spammy marketing messages. Have one salesperson send the message and help the customer. 5 COPY & PASTE CAR SALES EMAIL TEMPLATES • AUTORAPTOR Automate and personalize your customer outreach with these car sales email templates. Are you a great salesperson when you’re dealing with customers face-to-face, but struggle to find the right words in sales emails?Don’t worry—this is a common problem for many people who work in auto sales. 10 CAR SALESMAN TRAINING TIPS THAT CREATE AN ENGAGING CAR Aim to make eye contact about 30-60% of the time during a conversation — more when listening, less when speaking. 4. Be patient, not pushy. You want to make the sale, and you want to make it now, but that should never be the vibe you give off when working with customers. Purchasing a car is a big decision, and if a person feels pressured to AN AUTO SALES MEETING AGENDA TEMPLATE TO USE OVER AND OVER You want to send your team back to work with a smile on their faces and motivation to succeed. Again, feel free to tweak this auto sales meeting agenda template to fit your presentation style and your team. The goal is to help you organize your thoughts in a productive 5 REASONS WHY A BIRD DOG PROGRAM IS A GOOD IDEA • AUTORAPTOR 3. Paying a small bird dog fee could buy you a lifelong customer . Referral programs have lower customer acquisition costs and higher closing rates than other types of advertising. 4. A bird dog program can give you an edge in a competitive marketplace. In today’scompetitive world
AUTORAPTOR'S DEALER CRM • AUTORAPTORSIGN INAUTOMATIONAUTO DEALER CRM FEATURESOUR BLOGSUPPORTFREE DEMO AutoRaptor's Dealer CRM • AutoRaptor. CRM for Independent and. BHPH Dealerships. AutoRaptor is Powerful, Affordable, & Easy. Allowing auto dealers to implement an effective sales process by capturing leads from all sources in one place. Powerful features like texting, VIN & license scanning, email marketing, and reporting are just thebeginning.
LOGIN • AUTORAPTOR We’d love to show you how the AutoRaptor CRM can set you up for success. Convert more leads into sales, retain more customers, and market inventory smarter. Make your job easier overnight with AutoRaptor. Or call us at (888) 421-6533. Mon-Fri, 9am-5pm EST. FirstName*.
HOW TO SURVIVE AN UNEXPECTED DEALERSHIP AUDIT WITH Create a spreadsheet and include the following information: Vehicle stock number. Year, make, model, and complete VIN. Vehicle location and contact information. The reason the vehicle has left the dealership. (Repairs, test drive, delivery in process.) Dealership employee who is working with the customer or repair facility. 20 CAR SALES QUESTIONS TO ASK CUSTOMERS LOOKING TO BUY Your list of sales questions to ask customers must address their needs and concerns to facilitate a successful sale. Here are 20 questionsfor you.
5 CAR DEALERSHIP MARKETING IDEAS FOR INSTAGRAM • AUTORAPTOR Instagram offers photo ads, video ads, carousel ads, and Stories ads, so when you’re coming up with car dealership marketing ideas, think about how they may be best received. 5. Add location and hashtags. Instagram has an “Explore” feature where users can search for hashtags, people, or places. Anytime you post, when possible, includea
HOW TO HANDLE DEALERSHIP COMPLAINTS ON SOCIAL MEDIA Answer them as quickly as possible. The goal is not just to answer a dealership complaint, but to do so as fast as you can. A good rule of thumb is to respond within 15 minutes, but if that’s not possible, aim for under an hour; 60% of customers who complain on social media expect a response within 60 minutes. 3. Responding is not a free forall.
7 KEY PERFORMANCE INDICATORS FOR SALES THAT TRACK SUCCESS Want better insights into your dealership’s sales triumphs and slumps? Use these key performance indicators for sales consistency throughout the whole year. AUTO MARKETING: 18 GMC FACTS FOR CAR SALES • AUTORAPTOR 5. GMC is ready to hit the road. In 1916, a GMC truck traveled from Seattle to New York City in 30 days. 6. GMC is a road warrior. In 1926, a two-ton GMC truck was driven from New York to San Francisco in five days and 30 minutes. 7. There’s only one place you can get a GMC if you don’t live in the U.S. 4 CAR SALES EMAIL RESPONSES TO LEARN BY HEART • AUTORAPTOR a) Prioritize answering the email as soon as humanly possible. b) Let it sit for a while if you have a ton of other stuff going on. If your car sales email responses aren’t going out within 20 minutes, you’re probably letting leads slip through your fingers all day long. We live in an age where if 7 WAYS TO CURE YOUR CAR SALES COLD CALLING FEARS • AUTORAPTOR 7. Fake it ‘til you make it. You know you’re afraid of car sales cold calling, but there’s no reason why you need to let prospects in on your secret. Be clear and confident in your speech (no matter how much your knees are trembling under your desk) and eventually, that confidence will become your reality. You love what you do, and you AUTORAPTOR'S DEALER CRM • AUTORAPTORSIGN INAUTOMATIONAUTO DEALER CRM FEATURESOUR BLOGSUPPORTFREE DEMO AutoRaptor's Dealer CRM • AutoRaptor. CRM for Independent and. BHPH Dealerships. AutoRaptor is Powerful, Affordable, & Easy. Allowing auto dealers to implement an effective sales process by capturing leads from all sources in one place. Powerful features like texting, VIN & license scanning, email marketing, and reporting are just thebeginning.
LOGIN • AUTORAPTOR We’d love to show you how the AutoRaptor CRM can set you up for success. Convert more leads into sales, retain more customers, and market inventory smarter. Make your job easier overnight with AutoRaptor. Or call us at (888) 421-6533. Mon-Fri, 9am-5pm EST. FirstName*.
HOW TO SURVIVE AN UNEXPECTED DEALERSHIP AUDIT WITH Create a spreadsheet and include the following information: Vehicle stock number. Year, make, model, and complete VIN. Vehicle location and contact information. The reason the vehicle has left the dealership. (Repairs, test drive, delivery in process.) Dealership employee who is working with the customer or repair facility. 20 CAR SALES QUESTIONS TO ASK CUSTOMERS LOOKING TO BUY Your list of sales questions to ask customers must address their needs and concerns to facilitate a successful sale. Here are 20 questionsfor you.
5 CAR DEALERSHIP MARKETING IDEAS FOR INSTAGRAM • AUTORAPTOR Instagram offers photo ads, video ads, carousel ads, and Stories ads, so when you’re coming up with car dealership marketing ideas, think about how they may be best received. 5. Add location and hashtags. Instagram has an “Explore” feature where users can search for hashtags, people, or places. Anytime you post, when possible, includea
HOW TO HANDLE DEALERSHIP COMPLAINTS ON SOCIAL MEDIA Answer them as quickly as possible. The goal is not just to answer a dealership complaint, but to do so as fast as you can. A good rule of thumb is to respond within 15 minutes, but if that’s not possible, aim for under an hour; 60% of customers who complain on social media expect a response within 60 minutes. 3. Responding is not a free forall.
7 KEY PERFORMANCE INDICATORS FOR SALES THAT TRACK SUCCESS Want better insights into your dealership’s sales triumphs and slumps? Use these key performance indicators for sales consistency throughout the whole year. AUTO MARKETING: 18 GMC FACTS FOR CAR SALES • AUTORAPTOR 5. GMC is ready to hit the road. In 1916, a GMC truck traveled from Seattle to New York City in 30 days. 6. GMC is a road warrior. In 1926, a two-ton GMC truck was driven from New York to San Francisco in five days and 30 minutes. 7. There’s only one place you can get a GMC if you don’t live in the U.S. 4 CAR SALES EMAIL RESPONSES TO LEARN BY HEART • AUTORAPTOR a) Prioritize answering the email as soon as humanly possible. b) Let it sit for a while if you have a ton of other stuff going on. If your car sales email responses aren’t going out within 20 minutes, you’re probably letting leads slip through your fingers all day long. We live in an age where if 7 WAYS TO CURE YOUR CAR SALES COLD CALLING FEARS • AUTORAPTOR 7. Fake it ‘til you make it. You know you’re afraid of car sales cold calling, but there’s no reason why you need to let prospects in on your secret. Be clear and confident in your speech (no matter how much your knees are trembling under your desk) and eventually, that confidence will become your reality. You love what you do, and you USED CAR DEALERSHIP SOFTWARE GUIDE • AUTORAPTOR CRMs are extremely valuable, and you’d be shocked by the ROI this type of used car dealership software can deliver. Our very own product, AutoRaptor, is a great fit for your used car dealership. Our software exists to improve your business. When it comes to differentiating your dealership, we know it’s your superior customerservice that is
THE 12 AUTO SALES TRAINING PROGRAMS TO BUILD FOR YOUR If too many salespeople just sit and wait for customers to walk in, teach them how to prospect and market themselves. 10. Overcoming objections. Teaching salespeople how to get past common barriers to a sale. 11. Product knowledge. Details about the makes HOW TO IMPROVE SALES WITH FEMALE CUSTOMERS • AUTORAPTOR How to improve sales: Three small changes. 1. Focus on exceptional customer service. It’s obvious that outstanding service is a key differentiator for women and the number one reason they choose to buy, so take the time to elevate that experience. 2. 7 THINGS YOUR AUTO DEALERSHIP MARKETING PLAN SHOULD An auto dealership marketing plan can make or break your business. Here are some things to help your plan succeed. Times have changed. An auto dealership marketing plan looks a lot different from how it did even just a few years ago. HOW TO MASTER SMS TEXT MARKETING AND BOOST SALES • AUTORAPTOR 3. Messages are spammy and lack personal touch. Texting should always be a one-on-one conversation. Customers already dislike the amount of marketing material they receive via email. Don’t scare them away (or annoy them) with spammy marketing messages. Have one salesperson send the message and help the customer. 5 MOST PROFITABLE DEALER ADD ONS • AUTORAPTOR In order to clear the air surrounding this stigma and inform you of what is working in the industry, we at AutoRaptor have compiled a list of the 5 most profitable dealer add ons to kick off your sales push this year. 1. Extended Warranties. While hotly contested as to usefulness, the extended warranty is a hugely profitable add on. 7 WAYS TO CURE YOUR CAR SALES COLD CALLING FEARS • AUTORAPTOR 7. Fake it ‘til you make it. You know you’re afraid of car sales cold calling, but there’s no reason why you need to let prospects in on your secret. Be clear and confident in your speech (no matter how much your knees are trembling under your desk) and eventually, that confidence will become your reality. You love what you do, and you 15 WAYS TO IMPROVE DEALERSHIP SECURITY TO REDUCE VEHICLE You invest too much money into your vehicle inventory to make dealership security an afterthought. According to the FBI’s Uniform Crime Reporting Program, almost 800,000 vehicles were stolen in 2016 showing that car theft has increased by just over 7% since 2015. While these totals are 30% lower than 2007 insights, auto dealers are still concerned about dealership security and what they can DEALERSHIP SAFETY CHECKLISTS YOU NEED REVIEW RIGHT NOW Make sure all walkways are free from tools, trash, ice, and other trip-and-fall hazards. Make sure a sales rep is in the car with a customer at all times during a test drive. Ensure that dangerous and restricted areas are properly labeled and locked. Keep customers out of service area whenever possible. HOW TO ORGANIZE YOUR DEALER FORMS TO PREVENT PAPERWORK Don’t put the entire overhaul on your shoulders. If organization is not your forte, there’s nothing wrong with making it a group project. Have a business office meeting, tell the team what you’re going to discuss ahead of time, and ask them to think of ways to streamline and organize your dealer forms. In brainstorming together,you may
AUTORAPTOR'S DEALER CRM • AUTORAPTORSIGN INAUTOMATIONAUTO DEALER CRM FEATURESOUR BLOGSUPPORTFREE DEMO AutoRaptor's Dealer CRM • AutoRaptor. CRM for Independent and. BHPH Dealerships. AutoRaptor is Powerful, Affordable, & Easy. Allowing auto dealers to implement an effective sales process by capturing leads from all sources in one place. Powerful features like texting, VIN & license scanning, email marketing, and reporting are just thebeginning.
LOGIN • AUTORAPTOR We’d love to show you how the AutoRaptor CRM can set you up for success. Convert more leads into sales, retain more customers, and market inventory smarter. Make your job easier overnight with AutoRaptor. Or call us at (888) 421-6533. Mon-Fri, 9am-5pm EST. FirstName*.
7 CAR SALES TIPS: CLOSING A DEAL THE EASY WAY • AUTORAPTOR If the customer is interested but wants to know more about the vehicle’s history, show him a Carfax report, title, VIN scan, etc. 5. Close it on the test drive. One of our best car sales tips is to close the deal on the test drive. Buying a car is an emotional purchase. During the test drive is when the customer becomes attachedto the vehicle.
20 CAR SALES QUESTIONS TO ASK CUSTOMERS LOOKING TO BUY Your list of sales questions to ask customers must address their needs and concerns to facilitate a successful sale. Here are 20 questionsfor you.
4 CAR SALES EMAIL RESPONSES TO LEARN BY HEART • AUTORAPTOR a) Prioritize answering the email as soon as humanly possible. b) Let it sit for a while if you have a ton of other stuff going on. If your car sales email responses aren’t going out within 20 minutes, you’re probably letting leads slip through your fingers all day long. We live in an age where if HOW TO SURVIVE AN UNEXPECTED DEALERSHIP AUDIT WITH Create a spreadsheet and include the following information: Vehicle stock number. Year, make, model, and complete VIN. Vehicle location and contact information. The reason the vehicle has left the dealership. (Repairs, test drive, delivery in process.) Dealership employee who is working with the customer or repair facility. AUTORAPTOR'S DEALER CRM • AUTORAPTORSIGN INAUTOMATIONAUTO DEALER CRM FEATURESOUR BLOGSUPPORTFREE DEMO AutoRaptor's Dealer CRM • AutoRaptor. CRM for Independent and. BHPH Dealerships. AutoRaptor is Powerful, Affordable, & Easy. Allowing auto dealers to implement an effective sales process by capturing leads from all sources in one place. Powerful features like texting, VIN & license scanning, email marketing, and reporting are just thebeginning.
LOGIN • AUTORAPTOR We’d love to show you how the AutoRaptor CRM can set you up for success. Convert more leads into sales, retain more customers, and market inventory smarter. Make your job easier overnight with AutoRaptor. Or call us at (888) 421-6533. Mon-Fri, 9am-5pm EST. FirstName*.
7 CAR SALES TIPS: CLOSING A DEAL THE EASY WAY • AUTORAPTOR If the customer is interested but wants to know more about the vehicle’s history, show him a Carfax report, title, VIN scan, etc. 5. Close it on the test drive. One of our best car sales tips is to close the deal on the test drive. Buying a car is an emotional purchase. During the test drive is when the customer becomes attachedto the vehicle.
20 CAR SALES QUESTIONS TO ASK CUSTOMERS LOOKING TO BUY Your list of sales questions to ask customers must address their needs and concerns to facilitate a successful sale. Here are 20 questionsfor you.
4 CAR SALES EMAIL RESPONSES TO LEARN BY HEART • AUTORAPTOR a) Prioritize answering the email as soon as humanly possible. b) Let it sit for a while if you have a ton of other stuff going on. If your car sales email responses aren’t going out within 20 minutes, you’re probably letting leads slip through your fingers all day long. We live in an age where if HOW TO SURVIVE AN UNEXPECTED DEALERSHIP AUDIT WITH Create a spreadsheet and include the following information: Vehicle stock number. Year, make, model, and complete VIN. Vehicle location and contact information. The reason the vehicle has left the dealership. (Repairs, test drive, delivery in process.) Dealership employee who is working with the customer or repair facility. USED CAR DEALERSHIP SOFTWARE GUIDE • AUTORAPTOR CRMs are extremely valuable, and you’d be shocked by the ROI this type of used car dealership software can deliver. Our very own product, AutoRaptor, is a great fit for your used car dealership. Our software exists to improve your business. When it comes to differentiating your dealership, we know it’s your superior customerservice that is
HOW TO MASTER SMS TEXT MARKETING AND BOOST SALES • AUTORAPTOR 3. Messages are spammy and lack personal touch. Texting should always be a one-on-one conversation. Customers already dislike the amount of marketing material they receive via email. Don’t scare them away (or annoy them) with spammy marketing messages. Have one salesperson send the message and help the customer. 5 COPY & PASTE CAR SALES EMAIL TEMPLATES • AUTORAPTOR Automate and personalize your customer outreach with these car sales email templates. Are you a great salesperson when you’re dealing with customers face-to-face, but struggle to find the right words in sales emails?Don’t worry—this is a common problem for many people who work in auto sales. 5 CLEVER CAR SALES LEAD GENERATION IDEAS • AUTORAPTOR A good example topic: “5 Ways to Choose the Perfect Car for Your Teenager. We Can Help!”. 2. Re-engage past customers with targeted promotions using AutoRaptor CRM. Your sales team should always keep regular contact with past customers. Repeat business is one of the best lead sources to tap. THE 12 AUTO SALES TRAINING PROGRAMS TO BUILD FOR YOUR If too many salespeople just sit and wait for customers to walk in, teach them how to prospect and market themselves. 10. Overcoming objections. Teaching salespeople how to get past common barriers to a sale. 11. Product knowledge. Details about the makes HOW TO BE THE BEST CAR SALESMAN IN 7 SIMPLE STEPS • AUTORAPTOR You have to decide, commit, and sustain. Your mental attitude comes first. 2. Set realistic short-term goals and a plan of action. Dreams are for dreamers, my friend. Goals are for do-ers. And a plan of action will help you get there. The big problem with learning how to be the best car salesman is a HOW TO SURVIVE AN UNEXPECTED DEALERSHIP AUDIT WITH Create a spreadsheet and include the following information: Vehicle stock number. Year, make, model, and complete VIN. Vehicle location and contact information. The reason the vehicle has left the dealership. (Repairs, test drive, delivery in process.) Dealership employee who is working with the customer or repair facility. 5 MOST PROFITABLE DEALER ADD ONS • AUTORAPTOR In order to clear the air surrounding this stigma and inform you of what is working in the industry, we at AutoRaptor have compiled a list of the 5 most profitable dealer add ons to kick off your sales push this year. 1. Extended Warranties. While hotly contested as to usefulness, the extended warranty is a hugely profitable add on. DEALERSHIP SAFETY CHECKLISTS YOU NEED REVIEW RIGHT NOW Make sure all walkways are free from tools, trash, ice, and other trip-and-fall hazards. Make sure a sales rep is in the car with a customer at all times during a test drive. Ensure that dangerous and restricted areas are properly labeled and locked. Keep customers out of service area whenever possible. 15 WAYS TO IMPROVE DEALERSHIP SECURITY TO REDUCE VEHICLE You invest too much money into your vehicle inventory to make dealership security an afterthought. According to the FBI’s Uniform Crime Reporting Program, almost 800,000 vehicles were stolen in 2016 showing that car theft has increased by just over 7% since 2015. While these totals are 30% lower than 2007 insights, auto dealers are still concerned about dealership security and what they can * Auto Dealer CRM Features* Our Blog
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CRM FOR INDEPENDENT ANDBHPH DEALERSHIPS.
AUTORAPTOR IS POWERFUL,AFFORDABLE, & EASY
ALLOWING AUTO DEALERS TO IMPLEMENT AN EFFECTIVE SALES PROCESS BY CAPTURING LEADS FROM ALL SOURCES IN ONE PLACE. POWERFUL FEATURES LIKE TEXTING, VIN & LICENSE SCANNING, EMAIL MARKETING, AND REPORTING AREJUST THE BEGINNING.
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SCHEDULING & AUTOMATION Keep your sales team on track and motivated with action plans, custom workflows, tasks, and push notification reminders to reach themwherever they are.
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Request a Free Demo or Explore AutoRaptor's Dealer CRM Features SEE HOW AUTORAPTOR STACKS UP TO THE COMPETITION WHAT OUR CUSTOMERS ARE SAYING JON H. AT CARMIX AUTO SALES I really like how easy it is to develop 2 way communication with customers using AutoRaptor. Everything is in one place and easy to navigate. Keeping track of lost customers is easier than ever as well. AutoRaptor is well worth the money and can really ramp up your customer interactions/sales. - Jon H. at Carmix Auto Sales KEVIN P. AT REGAL CAR SALES AND CREDIT What I like most about AutoRaptor is the ability to interact with customers so easily, especially the pre-built templates. The graphs make it easy to manage work progression and to really see if we are doing great or not. The stat sheet makes it convenient to track lost sales and sold inventory. - Kevin P. at Regal Car Sales and Credit ROB A. AT LAKE CITY EXPORTS AutoRaptor is the single most valuable tool we have in our toolbox here at Lake City Exports! Raptor is super easy to use, packed with features, and its integration with all of our other platforms isseamless.
- Rob A. at Lake City Exports 4.6 Star Rating with over 195 ReviewsREQUEST A FREE DEMO
Watch how the AutoRaptor CRM can set you up for success. Convert more leads into sales, retain more customers, and market inventory smarter. Make your job easier overnight with AutoRaptor. Or call us at (888) 421-6533 Mon-Fri, 9am-5pm EST*
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