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ZUORA IS UNIFYING ORDER-TO-CASH FOR A DYNAMIC SUBSCRIPTIONLOGINVISIONPRODUCTSSOLUTIONSCUSTOMERSRESOURCES Analyze. Fender used Zuora to launch Fender Play — and to grow the service to 200,000+ paying subscribers with a nearly 95% retention rate. “Zuora sits at the nexus between IT, finance, and digital, binding them together with shared data. Our product team uses that data to improve purchasing and payment flows, and to experiment with

API REFERENCE

The 6-digit resource code indicates the REST API resource, typically a field of a Zuora object, on which the issue occurs. In the preceding example, 531003 refers to the termType field of the subscription object. The value range for all REST API resource codes is from 500000

to 679999.

BASICS OF ZUORA BILLING SETTINGS Listed below are Zuora's Billing settings. In this module, you'll learn about each in more detail. • Define Default Subscription Settings. • Customize Units Of Measure. • Customize Currencies. • Manage Custom Fields. • Define Billing Periods. • Define Billing Rules. • Define Numbering and SKU Formats. “SWALLOWING THE FISH”: A SHORT-TERM REALITY FOR Zuora's Amy Konary discusses the short term headwinds companies must face as they transition to a subscription business model. While the transition is no easy feat and requires time and investment, it is a necessary one for any company to compete with a new generation of born-in-the-cloud, SaaS-based companies, and to truly connect with

their customers.

ZUORA TAX - ZUORA

The sales tax of 8.75% is a tax rate. This tax rate is composed of various taxes that you may need to remit (for example, California state tax, city tax, county tax, special assessments). Zuora Taxation Module has the ability to apply taxes at any level ranging from city/county combinations, zip code, country, state, county, and

geocode.

LOGIN - ZUORA BILLING Login - Zuora Billing. Remember User Name login. Forgot your password? LINK PAYMENT METHODS FROM PAYMENT PAGES TO ACCOUNTS Link Payment Methods from Payment Pages to Accounts. A payment method created from Payment Pages 2.0 must be associated with a Zuora account. A standalone payment method will be deleted if it is not associated with a Zuora account within a defined lifespan. The defined time limit is 240 hours. USING LIQUID EXPRESSIONS IN WORKFLOW Using Liquid expressions in Workflow. You can use Liquid expressions in this article as a reference for filtering and transforming data in Workflow tasks. For most of the expressions, the output is provided after the => sign. For complete documentation about functions, filters, and tags in the Liquid template language, refer to this page

.

PRODUCTRATEPLAN

A rate plan is the specific rate plan in a subscription. Use the ProductRatePlan object to define the services that make up the Product objects that can be associated with Subscription objects. Topaz, Ruby, and Diamond are examples of product rate plans in the following diagram: For more information on this example, review the Product

object.

SOLVED: COMMUNITY

Re: How to set a field to NULL via REST API. You will need to use the fieldsToNull option to set the DefaultPaymentMethodId field to Null. Please see our REST API Reference which pays reference to the fieldsToNull field within Actions > Update. The following is a Request example using fieldsToNul: ZUORA IS UNIFYING ORDER-TO-CASH FOR A DYNAMIC SUBSCRIPTIONLOGINVISIONPRODUCTSSOLUTIONSCUSTOMERSRESOURCES Analyze. Fender used Zuora to launch Fender Play — and to grow the service to 200,000+ paying subscribers with a nearly 95% retention rate. “Zuora sits at the nexus between IT, finance, and digital, binding them together with shared data. Our product team uses that data to improve purchasing and payment flows, and to experiment with

API REFERENCE

The 6-digit resource code indicates the REST API resource, typically a field of a Zuora object, on which the issue occurs. In the preceding example, 531003 refers to the termType field of the subscription object. The value range for all REST API resource codes is from 500000

to 679999.

BASICS OF ZUORA BILLING SETTINGS Listed below are Zuora's Billing settings. In this module, you'll learn about each in more detail. • Define Default Subscription Settings. • Customize Units Of Measure. • Customize Currencies. • Manage Custom Fields. • Define Billing Periods. • Define Billing Rules. • Define Numbering and SKU Formats. “SWALLOWING THE FISH”: A SHORT-TERM REALITY FOR Zuora's Amy Konary discusses the short term headwinds companies must face as they transition to a subscription business model. While the transition is no easy feat and requires time and investment, it is a necessary one for any company to compete with a new generation of born-in-the-cloud, SaaS-based companies, and to truly connect with

their customers.

ZUORA TAX - ZUORA

The sales tax of 8.75% is a tax rate. This tax rate is composed of various taxes that you may need to remit (for example, California state tax, city tax, county tax, special assessments). Zuora Taxation Module has the ability to apply taxes at any level ranging from city/county combinations, zip code, country, state, county, and

geocode.

LOGIN - ZUORA BILLING Login - Zuora Billing. Remember User Name login. Forgot your password? LINK PAYMENT METHODS FROM PAYMENT PAGES TO ACCOUNTS Link Payment Methods from Payment Pages to Accounts. A payment method created from Payment Pages 2.0 must be associated with a Zuora account. A standalone payment method will be deleted if it is not associated with a Zuora account within a defined lifespan. The defined time limit is 240 hours. USING LIQUID EXPRESSIONS IN WORKFLOW Using Liquid expressions in Workflow. You can use Liquid expressions in this article as a reference for filtering and transforming data in Workflow tasks. For most of the expressions, the output is provided after the => sign. For complete documentation about functions, filters, and tags in the Liquid template language, refer to this page

.

PRODUCTRATEPLAN

A rate plan is the specific rate plan in a subscription. Use the ProductRatePlan object to define the services that make up the Product objects that can be associated with Subscription objects. Topaz, Ruby, and Diamond are examples of product rate plans in the following diagram: For more information on this example, review the Product

object.

SOLVED: COMMUNITY

Re: How to set a field to NULL via REST API. You will need to use the fieldsToNull option to set the DefaultPaymentMethodId field to Null. Please see our REST API Reference which pays reference to the fieldsToNull field within Actions > Update. The following is a Request example using fieldsToNul: HIGHLIGHTS FROM THE SUBSCRIPTION EXPERIENCE 2021 Highlights from the first ever global Subscription Experience, with insights on topics such as the rise of usership, pricing and packaging, the subscriber experience, the shift to subscriptions, and customer value from Xerox, Phillips, Acer, PagerDuty, Schibsted, and

more.

“SWALLOWING THE FISH”: A SHORT-TERM REALITY FOR Zuora's Amy Konary discusses the short term headwinds companies must face as they transition to a subscription business model. While the transition is no easy feat and requires time and investment, it is a necessary one for any company to compete with a new generation of born-in-the-cloud, SaaS-based companies, and to truly connect with

their customers.

WWW.ZUORA.COM

www.zuora.com

LAUNCHING A CONSUMPTION-BASED PRICING MODEL: WHAT, WHY What we’ve discovered is that the ideal consumption pricing model is a blend of recurrent and consumption-based pricing. This hybrid model allows businesses to capture a minimum revenue for providing access to a service. But at the same time, you’re not overcharging your customers, and there’s room to negotiate pricing based on how much ZUORA BILLING BUSINESS OBJECT MODEL Zuora Billing business object model. The following diagram is a high-level view of how key business objects are related to one another within Zuora Billing. Click the diagram to open it in a new tab and zoom in. See below the diagram for more information about the different sections of the diagram. LINK PAYMENT METHODS FROM PAYMENT PAGES TO ACCOUNTS Link Payment Methods from Payment Pages to Accounts. A payment method created from Payment Pages 2.0 must be associated with a Zuora account. A standalone payment method will be deleted if it is not associated with a Zuora account within a defined lifespan. The defined time limit is 240 hours.

PRODUCT - ZUORA

A product is an item or service that your company sells. In the subscription economy, a product is generally a service that your customers subscribe to rather than a physical item that they purchase one time. For example, customers subscribe to a service that provides them a car when and where they need a car rather than buying a car

outright

ACCOUNTING CODES

For Quickbooks, the accounting code should match a Quickbooks item name. For Intacct, it should match an Intacct charge category. If you are using Boomi to import Zuora Billing data into your back-end accounting system, an accounting code is required to properly push your Zuora Billing and Zuora Payments data into your accounting

system.

INVOICE - ZUORA

An $800 payment is applied, then $300 of that payment is refunded. In this example, the amount of the invoice ( Invoice.Amount) is $1000, the balance ( Invoice.Balance) is $500 (= $1000-$800+$300), the refund amount ( Invoice.RefundAmount) is $300, and the payment amount (

Invoice

PRODUCTRATEPLAN

A rate plan is the specific rate plan in a subscription. Use the ProductRatePlan object to define the services that make up the Product objects that can be associated with Subscription objects. Topaz, Ruby, and Diamond are examples of product rate plans in the following diagram: For more information on this example, review the Product

object.

ZUORA IS UNIFYING ORDER-TO-CASH FOR A DYNAMIC SUBSCRIPTIONLOGINVISIONPRODUCTSSOLUTIONSCUSTOMERSRESOURCES Analyze. Fender used Zuora to launch Fender Play — and to grow the service to 200,000+ paying subscribers with a nearly 95% retention rate. “Zuora sits at the nexus between IT, finance, and digital, binding them together with shared data. Our product team uses that data to improve purchasing and payment flows, and to experiment with

API REFERENCE

The 6-digit resource code indicates the REST API resource, typically a field of a Zuora object, on which the issue occurs. In the preceding example, 531003 refers to the termType field of the subscription object. The value range for all REST API resource codes is from 500000

to 679999.

BASICS OF ZUORA BILLING SETTINGS Listed below are Zuora's Billing settings. In this module, you'll learn about each in more detail. • Define Default Subscription Settings. • Customize Units Of Measure. • Customize Currencies. • Manage Custom Fields. • Define Billing Periods. • Define Billing Rules. • Define Numbering and SKU Formats. “SWALLOWING THE FISH”: A SHORT-TERM REALITY FOR Zuora's Amy Konary discusses the short term headwinds companies must face as they transition to a subscription business model. While the transition is no easy feat and requires time and investment, it is a necessary one for any company to compete with a new generation of born-in-the-cloud, SaaS-based companies, and to truly connect with

their customers.

ZUORA TAX - ZUORA

The sales tax of 8.75% is a tax rate. This tax rate is composed of various taxes that you may need to remit (for example, California state tax, city tax, county tax, special assessments). Zuora Taxation Module has the ability to apply taxes at any level ranging from city/county combinations, zip code, country, state, county, and

geocode.

LOGIN - ZUORA BILLING Login - Zuora Billing. Remember User Name login. Forgot your password? LINK PAYMENT METHODS FROM PAYMENT PAGES TO ACCOUNTS Link Payment Methods from Payment Pages to Accounts. A payment method created from Payment Pages 2.0 must be associated with a Zuora account. A standalone payment method will be deleted if it is not associated with a Zuora account within a defined lifespan. The defined time limit is 240 hours. USING LIQUID EXPRESSIONS IN WORKFLOW Using Liquid expressions in Workflow. You can use Liquid expressions in this article as a reference for filtering and transforming data in Workflow tasks. For most of the expressions, the output is provided after the => sign. For complete documentation about functions, filters, and tags in the Liquid template language, refer to this page

.

PRODUCTRATEPLAN

A rate plan is the specific rate plan in a subscription. Use the ProductRatePlan object to define the services that make up the Product objects that can be associated with Subscription objects. Topaz, Ruby, and Diamond are examples of product rate plans in the following diagram: For more information on this example, review the Product

object.

SOLVED: COMMUNITY

Re: How to set a field to NULL via REST API. You will need to use the fieldsToNull option to set the DefaultPaymentMethodId field to Null. Please see our REST API Reference which pays reference to the fieldsToNull field within Actions > Update. The following is a Request example using fieldsToNul: ZUORA IS UNIFYING ORDER-TO-CASH FOR A DYNAMIC SUBSCRIPTIONLOGINVISIONPRODUCTSSOLUTIONSCUSTOMERSRESOURCES Analyze. Fender used Zuora to launch Fender Play — and to grow the service to 200,000+ paying subscribers with a nearly 95% retention rate. “Zuora sits at the nexus between IT, finance, and digital, binding them together with shared data. Our product team uses that data to improve purchasing and payment flows, and to experiment with

API REFERENCE

The 6-digit resource code indicates the REST API resource, typically a field of a Zuora object, on which the issue occurs. In the preceding example, 531003 refers to the termType field of the subscription object. The value range for all REST API resource codes is from 500000

to 679999.

BASICS OF ZUORA BILLING SETTINGS Listed below are Zuora's Billing settings. In this module, you'll learn about each in more detail. • Define Default Subscription Settings. • Customize Units Of Measure. • Customize Currencies. • Manage Custom Fields. • Define Billing Periods. • Define Billing Rules. • Define Numbering and SKU Formats. “SWALLOWING THE FISH”: A SHORT-TERM REALITY FOR Zuora's Amy Konary discusses the short term headwinds companies must face as they transition to a subscription business model. While the transition is no easy feat and requires time and investment, it is a necessary one for any company to compete with a new generation of born-in-the-cloud, SaaS-based companies, and to truly connect with

their customers.

ZUORA TAX - ZUORA

The sales tax of 8.75% is a tax rate. This tax rate is composed of various taxes that you may need to remit (for example, California state tax, city tax, county tax, special assessments). Zuora Taxation Module has the ability to apply taxes at any level ranging from city/county combinations, zip code, country, state, county, and

geocode.

LOGIN - ZUORA BILLING Login - Zuora Billing. Remember User Name login. Forgot your password? LINK PAYMENT METHODS FROM PAYMENT PAGES TO ACCOUNTS Link Payment Methods from Payment Pages to Accounts. A payment method created from Payment Pages 2.0 must be associated with a Zuora account. A standalone payment method will be deleted if it is not associated with a Zuora account within a defined lifespan. The defined time limit is 240 hours. USING LIQUID EXPRESSIONS IN WORKFLOW Using Liquid expressions in Workflow. You can use Liquid expressions in this article as a reference for filtering and transforming data in Workflow tasks. For most of the expressions, the output is provided after the => sign. For complete documentation about functions, filters, and tags in the Liquid template language, refer to this page

.

PRODUCTRATEPLAN

A rate plan is the specific rate plan in a subscription. Use the ProductRatePlan object to define the services that make up the Product objects that can be associated with Subscription objects. Topaz, Ruby, and Diamond are examples of product rate plans in the following diagram: For more information on this example, review the Product

object.

SOLVED: COMMUNITY

Re: How to set a field to NULL via REST API. You will need to use the fieldsToNull option to set the DefaultPaymentMethodId field to Null. Please see our REST API Reference which pays reference to the fieldsToNull field within Actions > Update. The following is a Request example using fieldsToNul: HIGHLIGHTS FROM THE SUBSCRIPTION EXPERIENCE 2021 Highlights from the first ever global Subscription Experience, with insights on topics such as the rise of usership, pricing and packaging, the subscriber experience, the shift to subscriptions, and customer value from Xerox, Phillips, Acer, PagerDuty, Schibsted, and

more.

“SWALLOWING THE FISH”: A SHORT-TERM REALITY FOR Zuora's Amy Konary discusses the short term headwinds companies must face as they transition to a subscription business model. While the transition is no easy feat and requires time and investment, it is a necessary one for any company to compete with a new generation of born-in-the-cloud, SaaS-based companies, and to truly connect with

their customers.

WWW.ZUORA.COM

www.zuora.com

LAUNCHING A CONSUMPTION-BASED PRICING MODEL: WHAT, WHY What we’ve discovered is that the ideal consumption pricing model is a blend of recurrent and consumption-based pricing. This hybrid model allows businesses to capture a minimum revenue for providing access to a service. But at the same time, you’re not overcharging your customers, and there’s room to negotiate pricing based on how much ZUORA BILLING BUSINESS OBJECT MODEL Zuora Billing business object model. The following diagram is a high-level view of how key business objects are related to one another within Zuora Billing. Click the diagram to open it in a new tab and zoom in. See below the diagram for more information about the different sections of the diagram. LINK PAYMENT METHODS FROM PAYMENT PAGES TO ACCOUNTS Link Payment Methods from Payment Pages to Accounts. A payment method created from Payment Pages 2.0 must be associated with a Zuora account. A standalone payment method will be deleted if it is not associated with a Zuora account within a defined lifespan. The defined time limit is 240 hours.

PRODUCT - ZUORA

A product is an item or service that your company sells. In the subscription economy, a product is generally a service that your customers subscribe to rather than a physical item that they purchase one time. For example, customers subscribe to a service that provides them a car when and where they need a car rather than buying a car

outright

ACCOUNTING CODES

For Quickbooks, the accounting code should match a Quickbooks item name. For Intacct, it should match an Intacct charge category. If you are using Boomi to import Zuora Billing data into your back-end accounting system, an accounting code is required to properly push your Zuora Billing and Zuora Payments data into your accounting

system.

INVOICE - ZUORA

An $800 payment is applied, then $300 of that payment is refunded. In this example, the amount of the invoice ( Invoice.Amount) is $1000, the balance ( Invoice.Balance) is $500 (= $1000-$800+$300), the refund amount ( Invoice.RefundAmount) is $300, and the payment amount (

Invoice

PRODUCTRATEPLAN

A rate plan is the specific rate plan in a subscription. Use the ProductRatePlan object to define the services that make up the Product objects that can be associated with Subscription objects. Topaz, Ruby, and Diamond are examples of product rate plans in the following diagram: For more information on this example, review the Product

object.

ZUORA IS UNIFYING ORDER-TO-CASH FOR A DYNAMIC SUBSCRIPTIONLOGINVISIONPRODUCTSSOLUTIONSCUSTOMERSRESOURCES Analyze. Fender used Zuora to launch Fender Play — and to grow the service to 200,000+ paying subscribers with a nearly 95% retention rate. “Zuora sits at the nexus between IT, finance, and digital, binding them together with shared data. Our product team uses that data to improve purchasing and payment flows, and to experiment with REVENUE MANAGEMENT SOFTWARE POWERED BY REVPRO Zuora Revenue is the top ranked solution for Revenue Recognition according to MGI Research – and is the leader when it comes to ASC 606 projects, which matters most. "Holding our revenue data within a single system and calculating revenue consistently outside of

API REFERENCE

The 6-digit resource code indicates the REST API resource, typically a field of a Zuora object, on which the issue occurs. In the preceding example, 531003 refers to the termType field of the subscription object. The value range for all REST API resource codes is from 500000

to 679999.

KNOWLEDGE CENTER

Zuora Revenue. Zuora Revenue, powered by RevPro is the revenue automation software that automates and manages every process in the revenue cycle. It can be seamlessly integrated into any ERP system to deliver unparalleled visibility, functionality, and configurability to THE 3 SAAS METRICS THAT MATTER SaaS Metric #2: Churn Rate. No matter how amazing your offering is, it’s inevitable that you’ll lose a certain percentage of your customers. Drivers of churn could be things like business failure, competitive loss or even customer downsells. But on a positive note, churn rate can tell you a lot. Right away, churn is deducted from your

ARR.

“SWALLOWING THE FISH”: A SHORT-TERM REALITY FOR Zuora's Amy Konary discusses the short term headwinds companies must face as they transition to a subscription business model. While the transition is no easy feat and requires time and investment, it is a necessary one for any company to compete with a new generation of born-in-the-cloud, SaaS-based companies, and to truly connect with

their customers.

BASICS OF ZUORA BILLING SETTINGS Listed below are Zuora's Billing settings. In this module, you'll learn about each in more detail. • Define Default Subscription Settings. • Customize Units Of Measure. • Customize Currencies. • Manage Custom Fields. • Define Billing Periods. • Define Billing Rules. • Define Numbering and SKU Formats. LOGIN - ZUORA BILLINGAPISANDBOX ZUORAAPISANDBOX ZUORAZUORA

DEVELOPERZUORA WIKI

Login - Zuora Billing. Remember User Name login. Forgot your password?

ZUORA TAX - ZUORA

The sales tax of 8.75% is a tax rate. This tax rate is composed of various taxes that you may need to remit (for example, California state tax, city tax, county tax, special assessments). Zuora Taxation Module has the ability to apply taxes at any level ranging from city/county combinations, zip code, country, state, county, and

geocode.

PRODUCTRATEPLAN

A rate plan is the specific rate plan in a subscription. Use the ProductRatePlan object to define the services that make up the Product objects that can be associated with Subscription objects. Topaz, Ruby, and Diamond are examples of product rate plans in the following diagram: For more information on this example, review the Product

object.

ZUORA IS UNIFYING ORDER-TO-CASH FOR A DYNAMIC SUBSCRIPTIONLOGINVISIONPRODUCTSSOLUTIONSCUSTOMERSRESOURCES Analyze. Fender used Zuora to launch Fender Play — and to grow the service to 200,000+ paying subscribers with a nearly 95% retention rate. “Zuora sits at the nexus between IT, finance, and digital, binding them together with shared data. Our product team uses that data to improve purchasing and payment flows, and to experiment with REVENUE MANAGEMENT SOFTWARE POWERED BY REVPRO Zuora Revenue is the top ranked solution for Revenue Recognition according to MGI Research – and is the leader when it comes to ASC 606 projects, which matters most. "Holding our revenue data within a single system and calculating revenue consistently outside of

API REFERENCE

The 6-digit resource code indicates the REST API resource, typically a field of a Zuora object, on which the issue occurs. In the preceding example, 531003 refers to the termType field of the subscription object. The value range for all REST API resource codes is from 500000

to 679999.

KNOWLEDGE CENTER

Zuora Revenue. Zuora Revenue, powered by RevPro is the revenue automation software that automates and manages every process in the revenue cycle. It can be seamlessly integrated into any ERP system to deliver unparalleled visibility, functionality, and configurability to THE 3 SAAS METRICS THAT MATTER SaaS Metric #2: Churn Rate. No matter how amazing your offering is, it’s inevitable that you’ll lose a certain percentage of your customers. Drivers of churn could be things like business failure, competitive loss or even customer downsells. But on a positive note, churn rate can tell you a lot. Right away, churn is deducted from your

ARR.

“SWALLOWING THE FISH”: A SHORT-TERM REALITY FOR Zuora's Amy Konary discusses the short term headwinds companies must face as they transition to a subscription business model. While the transition is no easy feat and requires time and investment, it is a necessary one for any company to compete with a new generation of born-in-the-cloud, SaaS-based companies, and to truly connect with

their customers.

BASICS OF ZUORA BILLING SETTINGS Listed below are Zuora's Billing settings. In this module, you'll learn about each in more detail. • Define Default Subscription Settings. • Customize Units Of Measure. • Customize Currencies. • Manage Custom Fields. • Define Billing Periods. • Define Billing Rules. • Define Numbering and SKU Formats. LOGIN - ZUORA BILLINGAPISANDBOX ZUORAAPISANDBOX ZUORAZUORA

DEVELOPERZUORA WIKI

Login - Zuora Billing. Remember User Name login. Forgot your password?

ZUORA TAX - ZUORA

The sales tax of 8.75% is a tax rate. This tax rate is composed of various taxes that you may need to remit (for example, California state tax, city tax, county tax, special assessments). Zuora Taxation Module has the ability to apply taxes at any level ranging from city/county combinations, zip code, country, state, county, and

geocode.

PRODUCTRATEPLAN

A rate plan is the specific rate plan in a subscription. Use the ProductRatePlan object to define the services that make up the Product objects that can be associated with Subscription objects. Topaz, Ruby, and Diamond are examples of product rate plans in the following diagram: For more information on this example, review the Product

object.

THE 3 SAAS METRICS THAT MATTER SaaS Metric #2: Churn Rate. No matter how amazing your offering is, it’s inevitable that you’ll lose a certain percentage of your customers. Drivers of churn could be things like business failure, competitive loss or even customer downsells. But on a positive note, churn rate can tell you a lot. Right away, churn is deducted from your

ARR.

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website.

“SWALLOWING THE FISH”: A SHORT-TERM REALITY FOR Zuora's Amy Konary discusses the short term headwinds companies must face as they transition to a subscription business model. While the transition is no easy feat and requires time and investment, it is a necessary one for any company to compete with a new generation of born-in-the-cloud, SaaS-based companies, and to truly connect with

their customers.

SAGE CASE STUDY

Sage chose Zuora to help support the transition to a subscription model and to bring their business closer to their subscribers. In the years since implementing Zuora, Sage began to see some real traction with rising subscription revenues. According to Stephen Kelly, Chief Executive, the shift to subscriptions is “working, with customers THE FUTURE OF THE TRANSPORTATION INDUSTRY Service Diversification, Individualization, and Monetization: The Future of the Transportation Industry. The “one-size-fits-all” model no longer works. Consumers are increasingly seeking customized services — and it’s revolutionizing business models in every industry. In this guide, Philippe Van Hove, Zuora VP Southern Europe,

outlines

WWW.ZUORA.COM

www.zuora.com

HOW TO SHIFT AN ENTERPRISE TOWARDS A SUBSCRIPTION 4. Pull - don’t push - customers towards your subscription business. This is the golden nugget here: To make the transition from a product company into a digital solutions and services company, everything needs to grow out of the customer – selling, innovation, production management, everything! LAUNCHING A CONSUMPTION-BASED PRICING MODEL: WHAT, WHY What we’ve discovered is that the ideal consumption pricing model is a blend of recurrent and consumption-based pricing. This hybrid model allows businesses to capture a minimum revenue for providing access to a service. But at the same time, you’re not overcharging your customers, and there’s room to negotiate pricing based on how much

CANCELLATIONS

This article discusses subscription cancellations. End of Current Term. If you select End of Current Term, customer billing continues through the end of current term for the applicable subscription.For example, a subscription with a term start date of 1/1/2010 and an initial term of 60 months would have a term end date of 12/31/2014.

PRODUCTRATEPLAN

A rate plan is the specific rate plan in a subscription. Use the ProductRatePlan object to define the services that make up the Product objects that can be associated with Subscription objects. Topaz, Ruby, and Diamond are examples of product rate plans in the following diagram: For more information on this example, review the Product

object.

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POWERING THE SUBSCRIPTION ECONOMY ZUORA CREATES CLOUD-BASED SOFTWARE ON A SUBSCRIPTION BASIS THAT ENABLES ANY COMPANY IN ANY INDUSTRY TO SUCCESSFULLY LAUNCH, MANAGE, AND TRANSFORM INTO A SUBSCRIPTION BUSINESS. the subscription economy The End of Ownership ZUORA BRINGS FREEDOM TO THE SUBSCRIPTION ECONOMY ZUORA IS THE ONLY TECHNOLOGY SOLUTIONS PROVIDER THAT OFFERS COMPLETE ORDER-TO-REVENUE CAPABILITIES FOR MODERN BUSINESSES. NOW, YOU CAN MANAGE QUOTES, ORDERS, BILLING, AND REVENUE RECOGNITION FOR THE ENTIRE CUSTOMER LIFECYCLE ON A SINGLE PLATFORM.

ZUORA APPLICATIONS

Zuora offers a suite of SaaS applications. Zuora Billing

and Zuora RevPro

are the flagship products that empower companies to pursue and manage dynamic, recurring revenue streams and ongoing changes in the customer lifecycle. learn about applications

ZUORA PLATFORM

The only platform that orchestrates your subscription service and serves as a connective tissue between CRM, ERP, and the entire IT

architecture.

learn about platform

ZUORA MARKETPLACE

Let Zuora serve as the central hub for your subscription business, and get started fast with our marketplace of pre-built apps and

connectors.

learn about marketplace GROWTH IN THE FUTURE WILL ONLY COME FROM SUBSCRIPTIONS FORTUNE 100S, 20S, AND 10S. ALL CREATING A NEW WORLD BY DELIVERING

SUBSCRIBER FREEDOM.

ZUORA’S ROBUST PLATFORM POWERS GNM’S MEMBERSHIPS FROM ACQUISITION, BILLING AND PAYMENT TO FINANCIAL REPORTING AND RELATIONSHIP MANAGEMENT.

read case study

ZUORA PROVIDED THE FLEXIBILITY ALE NEEDED TO BUILD NEW BUSINESS

MODELS.

read case study

ZUORA'S FLEXIBLE SUBSCRIPTION MANAGEMENT SOLUTIONS GAVE BOX THE FREEDOM TO EXECUTE ITS GROWTH STRATEGIES AND HELPED BOX SCALE AND GROW INTO THE ENTERPRISE MARKET.

read case study

CLEAR IMPLEMENTED ZUORA TO SUPPORT ITS SUBSCRIPTION BILLING NEEDS.

read case study

SEE ALL CUSTOMERS

SEE ALL CUSTOMERS

POWERING THE SUBSCRIPTION ECONOMY™ ZUORA HAS THE RESOURCES YOU NEED TO UNDERSTAND THE ERA OF

SUBSCRIPTIONS

NEWS

ZUORA NAMED AMAZON PAY PREMIER PARTNER FOR MILLIONS OF MERCHANTS SEEKING TO CAPITALIZE ON THE SUBSCRIPTION ECONOMY

Click here

COMMUNITY

SUBSCRIBED COMMUNITY ACCESS INSPIRING THOUGHT LEADERSHIP, BEST PRACTICES, AND INSIGHTS AROUND THE SUBSCRIPTION BUSINESS MODEL.

learn more

REPORT

SUBSCRIPTION ECONOMY INDEX GET THE LATEST KEY FINDINGS ON SUBSCRIPTION BUSINESS GROWTH, BROAD MARKET TRENDS, A GROWTH GUIDE AROUND USAGE-BASED BILLING, AND MORE!

get it now

SUBSCRIBED WEEKLY NEWSLETTER ZUORA CEO TIEN TZUO, THE FOREMOST EXPERT ON THE SUBSCRIPTION ECONOMY WEIGHS IN ON THE WEEK’S MOST IMPORTANT BUSINESS NEWS. Thanks for signing up! You'll receive a weekly digest of must-read articles and key resources.

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