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SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shopCOX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CANADA | XTIME
Xtime Powers Service Scheduling for Hyundai Auto Canada REDWOOD CITY, Calif. — Apr. 14, 2015 —Xtime, the premier customer retention solution for automotive manufacturers and dealerships, is now the exclusive online service scheduling provider for Hyundai Auto Canada. By integrating Xtime’ssolution, Hyundai
MAZDA | XTIME
Mazda USA Chooses Xtime to Deliver Next Generation Customer Ownership Experience. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13,2020.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aXTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shopCOX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CANADA | XTIME
Xtime Powers Service Scheduling for Hyundai Auto Canada REDWOOD CITY, Calif. — Apr. 14, 2015 —Xtime, the premier customer retention solution for automotive manufacturers and dealerships, is now the exclusive online service scheduling provider for Hyundai Auto Canada. By integrating Xtime’ssolution, Hyundai
MAZDA | XTIME
Mazda USA Chooses Xtime to Deliver Next Generation Customer Ownership Experience. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13,2020.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aXTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020 AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shopCOX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.PARTNERS | XTIME
Partners | Xtime. A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers. Our cloud-based platform extends the DMS to include the automotiveindustry’s very
CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
XTIME | INSPECT
Boost revenue, increase shop efficiency and improve customer satisfaction with Xtime Inspect. Online Approvals. NEW. Inspect Dashboard. Performance Measurement. Maximize shop efficiency and effectiveness. Built-in inspection processes with integrated customer approvals. Instant communication with dealership chat. On-hand partsand inventory
XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020 AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shopCOX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.PARTNERS | XTIME
Partners | Xtime. A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers. Our cloud-based platform extends the DMS to include the automotiveindustry’s very
CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
XTIME | INSPECT
Boost revenue, increase shop efficiency and improve customer satisfaction with Xtime Inspect. Online Approvals. NEW. Inspect Dashboard. Performance Measurement. Maximize shop efficiency and effectiveness. Built-in inspection processes with integrated customer approvals. Instant communication with dealership chat. On-hand partsand inventory
PARTNERS | XTIME
A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers.Our cloud-based platform extends the DMS to include the automotive industry’s very best customer interaction and marketing suite.XTIME ENGAGE
Xtime Invite is the marketing and demand-generation tool that brings service customers in the door, drives retention and recaptures declined services, which account for at least 58% of additional service recommendations. With Xtime Invite, declined services are stored electronically and connected to a customer record, so they canbe used to
RESOURCES ARCHIVE
Resource Library. Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies,guides,
XTIME UNIVERSITY
Our industry-leading solutions were designed with your team’s success in mind. When your entire team is educated on Xtime’s solutions, the better your business will run. Xtime University offers training and certification courses to help all dealer personnel take a deep dive into Xtime Spectrum ‘s sophisticated service experienceplatform.
INSPECT - DIGITAL VEHICLE INSPECTION SOFTWARE Boost revenue, increase shop efficiency, and improve customer satisfaction with Inspect’s built-in digital multipoint inspection process integrated with customer approvals. You’ll be able to chat internally and check parts inventory, and your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature.RESOURCES ARCHIVE
According to a 2015 Cox Automotive service survey, 50 percent of customers said that knowing the total cost of repairs and maintenance upfront was a critical component of their service experience.XTIME.COM
xtime.com
BOOK DEMO | XTIME
Request a Demo. Complete this form to see the features and functions of Xtime for your dealership. First Name *. Last Name *. Dealership *. Country *. Select Country Australia Canada United States. State *. State AL AK AZ AR CA CO CT DE DC FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TXXTIME TECH CONNECT
Click to Submit a Web Request: Support by phone: 1-866-984-6355:Support by Email
XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCE Drive owner loyalty through one Service Experience Platform. Period Analyzed: January-December 2017. *Based on an independent market research study, November 2016. "Everybody’s time is valuable. My guys all have offices, and it takes time for the guest to come in, sit down and converse while the advisor types everything in. XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020 AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shopSPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.XTIME.COM
xtime.com
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aMAZDA | XTIME
Mazda USA Chooses Xtime to Deliver Next Generation Customer Ownership Experience. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13,2020.
XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020 AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shopSPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.XTIME.COM
xtime.com
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aMAZDA | XTIME
Mazda USA Chooses Xtime to Deliver Next Generation Customer Ownership Experience. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13,2020.
XTIME CLOUD
Xtime Cloud is a single integrated platform designed to connect service solutions and increase customer retention and automotiveservicde revenue.
XTIME | TEXTING
See 7 F.C.C.R. 8752 ¶ 31 (1992). Use of Xtime’s Texting feature to communicate with consumers about their ongoing service appointment is a transactional text for a “non-marketing” purpose. Xtime also discourages dealership employees from using their personal mobile devices for communications with customers because opt-ins and opt-outsPARTNERS | XTIME
A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers.Our cloud-based platform extends the DMS to include the automotive industry’s very best customer interaction and marketing suite.XTIME INVITE VIDEO
Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products. Spectrum – Auto Repair Shop Management Software. Invite – Automotive Service Department Marketing. Schedule – Automotive Appointment SchedulingSoftware.
SERVICETELEMATICS™ ServiceTelematics™ is a proven solution that helps dealers earn service opportunities and gain customer loyalty. In-vehicle diagnostic alerts transform to actionable service events. Simplified service appointment scheduling for connected vehicle owners. Access to service details ensures service advisors and technicians are prepared for theCONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME SET UP
News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020DEALERTRACK
Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products. Spectrum – Auto Repair Shop Management Software. Invite – Automotive Service Department Marketing. Schedule – Automotive Appointment Scheduling Software. Engage – Customer Experience Management Automotive.MAZDA | XTIME
Mazda USA Chooses Xtime to Deliver Next Generation Customer Ownership Experience. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13,2020.
XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020 AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shopSPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.XTIME.COM
xtime.com
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aMAZDA | XTIME
Mazda USA Chooses Xtime to Deliver Next Generation Customer Ownership Experience. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13,2020.
XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020 AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shopSPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.XTIME.COM
xtime.com
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aMAZDA | XTIME
Mazda USA Chooses Xtime to Deliver Next Generation Customer Ownership Experience. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13,2020.
XTIME CLOUD
Xtime Cloud is a single integrated platform designed to connect service solutions and increase customer retention and automotiveservicde revenue.
XTIME | TEXTING
See 7 F.C.C.R. 8752 ¶ 31 (1992). Use of Xtime’s Texting feature to communicate with consumers about their ongoing service appointment is a transactional text for a “non-marketing” purpose. Xtime also discourages dealership employees from using their personal mobile devices for communications with customers because opt-ins and opt-outsPARTNERS | XTIME
A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers.Our cloud-based platform extends the DMS to include the automotive industry’s very best customer interaction and marketing suite.XTIME INVITE VIDEO
Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products. Spectrum – Auto Repair Shop Management Software. Invite – Automotive Service Department Marketing. Schedule – Automotive Appointment SchedulingSoftware.
SERVICETELEMATICS™ ServiceTelematics™ is a proven solution that helps dealers earn service opportunities and gain customer loyalty. In-vehicle diagnostic alerts transform to actionable service events. Simplified service appointment scheduling for connected vehicle owners. Access to service details ensures service advisors and technicians are prepared for theCONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME SET UP
News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020DEALERTRACK
Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products. Spectrum – Auto Repair Shop Management Software. Invite – Automotive Service Department Marketing. Schedule – Automotive Appointment Scheduling Software. Engage – Customer Experience Management Automotive.MAZDA | XTIME
Mazda USA Chooses Xtime to Deliver Next Generation Customer Ownership Experience. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13,2020.
XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aXTIME ENGAGE
Xtime Invite is the marketing and demand-generation tool that brings service customers in the door, drives retention and recaptures declined services, which account for at least 58% of additional service recommendations. With Xtime Invite, declined services are stored electronically and connected to a customer record, so they canbe used to
PARTNERS | XTIME
A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers.Our cloud-based platform extends the DMS to include the automotive industry’s very best customer interaction and marketing suite.RESOURCES ARCHIVE
Resource Library. Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies,guides,
INSPECT - DIGITAL VEHICLE INSPECTION SOFTWARE Boost revenue, increase shop efficiency, and improve customer satisfaction with Inspect’s built-in digital multipoint inspection process integrated with customer approvals. You’ll be able to chat internally and check parts inventory, and your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature. SELF-SERVICE OPTIONS FOR SAFETY & GREAT CUSTOMER The goal is a seamless service experience that weaves in self-service options for your customer without ever feeling disconnected from the in-shop experience. With that in mind, you want to send the multipoint inspection and any ASRs through links in emails or texts. This way your customer can see what your tech sees through photos or video toXTIME SET UP
News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020DEALER SUCCESS
Bill Demaree - Tom Wood Jaguar Land Rover Volvo. Xtime allows us to operate as a modern dealership in a competitive market because of the technology it provides, the electronic service menus complement the service process and take it to the next level of personalization for our customers. Dawn Newsome - Vaden Automotive Group. CAREERS | XTIME EMPLOYMENT OPPORTUNITIES | XTIME .COM Xtime increases customer retention by transforming the ownership experience for service departments and OEMs, increasing customer satisfaction while boosting dealer revenue and profitability. Spectrum, the industry’s first fully integrated, cloud-based system, helps dealerships create an outstanding ownership experience and turnone-time
CANADA | XTIME
Xtime Powers Service Scheduling for Hyundai Auto Canada REDWOOD CITY, Calif. — Apr. 14, 2015 —Xtime, the premier customer retention solution for automotive manufacturers and dealerships, is now the exclusive online service scheduling provider for Hyundai Auto Canada. By integrating Xtime’ssolution, Hyundai
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aXTIME ENGAGE
Xtime Invite is the marketing and demand-generation tool that brings service customers in the door, drives retention and recaptures declined services, which account for at least 58% of additional service recommendations. With Xtime Invite, declined services are stored electronically and connected to a customer record, so they canbe used to
PARTNERS | XTIME
A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers.Our cloud-based platform extends the DMS to include the automotive industry’s very best customer interaction and marketing suite.RESOURCES ARCHIVE
Resource Library. Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies,guides,
INSPECT - DIGITAL VEHICLE INSPECTION SOFTWARE Boost revenue, increase shop efficiency, and improve customer satisfaction with Inspect’s built-in digital multipoint inspection process integrated with customer approvals. You’ll be able to chat internally and check parts inventory, and your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature. SELF-SERVICE OPTIONS FOR SAFETY & GREAT CUSTOMER The goal is a seamless service experience that weaves in self-service options for your customer without ever feeling disconnected from the in-shop experience. With that in mind, you want to send the multipoint inspection and any ASRs through links in emails or texts. This way your customer can see what your tech sees through photos or video toXTIME SET UP
News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020DEALER SUCCESS
Bill Demaree - Tom Wood Jaguar Land Rover Volvo. Xtime allows us to operate as a modern dealership in a competitive market because of the technology it provides, the electronic service menus complement the service process and take it to the next level of personalization for our customers. Dawn Newsome - Vaden Automotive Group. CAREERS | XTIME EMPLOYMENT OPPORTUNITIES | XTIME .COM Xtime increases customer retention by transforming the ownership experience for service departments and OEMs, increasing customer satisfaction while boosting dealer revenue and profitability. Spectrum, the industry’s first fully integrated, cloud-based system, helps dealerships create an outstanding ownership experience and turnone-time
CANADA | XTIME
Xtime Powers Service Scheduling for Hyundai Auto Canada REDWOOD CITY, Calif. — Apr. 14, 2015 —Xtime, the premier customer retention solution for automotive manufacturers and dealerships, is now the exclusive online service scheduling provider for Hyundai Auto Canada. By integrating Xtime’ssolution, Hyundai
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aXTIME ENGAGE
Xtime Invite is the marketing and demand-generation tool that brings service customers in the door, drives retention and recaptures declined services, which account for at least 58% of additional service recommendations. With Xtime Invite, declined services are stored electronically and connected to a customer record, so they canbe used to
PARTNERS | XTIME
A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers.Our cloud-based platform extends the DMS to include the automotive industry’s very best customer interaction and marketing suite.RESOURCES ARCHIVE
Resource Library. Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies,guides,
INSPECT - DIGITAL VEHICLE INSPECTION SOFTWARE Boost revenue, increase shop efficiency, and improve customer satisfaction with Inspect’s built-in digital multipoint inspection process integrated with customer approvals. You’ll be able to chat internally and check parts inventory, and your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature. SELF-SERVICE OPTIONS FOR SAFETY & GREAT CUSTOMER The goal is a seamless service experience that weaves in self-service options for your customer without ever feeling disconnected from the in-shop experience. With that in mind, you want to send the multipoint inspection and any ASRs through links in emails or texts. This way your customer can see what your tech sees through photos or video toXTIME SET UP
News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020DEALER SUCCESS
Bill Demaree - Tom Wood Jaguar Land Rover Volvo. Xtime allows us to operate as a modern dealership in a competitive market because of the technology it provides, the electronic service menus complement the service process and take it to the next level of personalization for our customers. Dawn Newsome - Vaden Automotive Group. CAREERS | XTIME EMPLOYMENT OPPORTUNITIES | XTIME .COM Xtime increases customer retention by transforming the ownership experience for service departments and OEMs, increasing customer satisfaction while boosting dealer revenue and profitability. Spectrum, the industry’s first fully integrated, cloud-based system, helps dealerships create an outstanding ownership experience and turnone-time
CANADA | XTIME
Xtime Powers Service Scheduling for Hyundai Auto Canada REDWOOD CITY, Calif. — Apr. 14, 2015 —Xtime, the premier customer retention solution for automotive manufacturers and dealerships, is now the exclusive online service scheduling provider for Hyundai Auto Canada. By integrating Xtime’ssolution, Hyundai
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aXTIME ENGAGE
Xtime Invite is the marketing and demand-generation tool that brings service customers in the door, drives retention and recaptures declined services, which account for at least 58% of additional service recommendations. With Xtime Invite, declined services are stored electronically and connected to a customer record, so they canbe used to
PARTNERS | XTIME
A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers.Our cloud-based platform extends the DMS to include the automotive industry’s very best customer interaction and marketing suite.RESOURCES ARCHIVE
Resource Library. Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies,guides,
INSPECT - DIGITAL VEHICLE INSPECTION SOFTWARE Boost revenue, increase shop efficiency, and improve customer satisfaction with Inspect’s built-in digital multipoint inspection process integrated with customer approvals. You’ll be able to chat internally and check parts inventory, and your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature. SELF-SERVICE OPTIONS FOR SAFETY & GREAT CUSTOMER The goal is a seamless service experience that weaves in self-service options for your customer without ever feeling disconnected from the in-shop experience. With that in mind, you want to send the multipoint inspection and any ASRs through links in emails or texts. This way your customer can see what your tech sees through photos or video toXTIME SET UP
News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020DEALER SUCCESS
Bill Demaree - Tom Wood Jaguar Land Rover Volvo. Xtime allows us to operate as a modern dealership in a competitive market because of the technology it provides, the electronic service menus complement the service process and take it to the next level of personalization for our customers. Dawn Newsome - Vaden Automotive Group. CAREERS | XTIME EMPLOYMENT OPPORTUNITIES | XTIME .COM Xtime increases customer retention by transforming the ownership experience for service departments and OEMs, increasing customer satisfaction while boosting dealer revenue and profitability. Spectrum, the industry’s first fully integrated, cloud-based system, helps dealerships create an outstanding ownership experience and turnone-time
CANADA | XTIME
Xtime Powers Service Scheduling for Hyundai Auto Canada REDWOOD CITY, Calif. — Apr. 14, 2015 —Xtime, the premier customer retention solution for automotive manufacturers and dealerships, is now the exclusive online service scheduling provider for Hyundai Auto Canada. By integrating Xtime’ssolution, Hyundai
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aXTIME ENGAGE
Xtime Invite is the marketing and demand-generation tool that brings service customers in the door, drives retention and recaptures declined services, which account for at least 58% of additional service recommendations. With Xtime Invite, declined services are stored electronically and connected to a customer record, so they canbe used to
PARTNERS | XTIME
A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers.Our cloud-based platform extends the DMS to include the automotive industry’s very best customer interaction and marketing suite.RESOURCES ARCHIVE
Resource Library. Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies,guides,
INSPECT - DIGITAL VEHICLE INSPECTION SOFTWARE Boost revenue, increase shop efficiency, and improve customer satisfaction with Inspect’s built-in digital multipoint inspection process integrated with customer approvals. You’ll be able to chat internally and check parts inventory, and your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature. SELF-SERVICE OPTIONS FOR SAFETY & GREAT CUSTOMER The goal is a seamless service experience that weaves in self-service options for your customer without ever feeling disconnected from the in-shop experience. With that in mind, you want to send the multipoint inspection and any ASRs through links in emails or texts. This way your customer can see what your tech sees through photos or video toXTIME SET UP
News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020DEALER SUCCESS
Bill Demaree - Tom Wood Jaguar Land Rover Volvo. Xtime allows us to operate as a modern dealership in a competitive market because of the technology it provides, the electronic service menus complement the service process and take it to the next level of personalization for our customers. Dawn Newsome - Vaden Automotive Group. CAREERS | XTIME EMPLOYMENT OPPORTUNITIES | XTIME .COM Xtime increases customer retention by transforming the ownership experience for service departments and OEMs, increasing customer satisfaction while boosting dealer revenue and profitability. Spectrum, the industry’s first fully integrated, cloud-based system, helps dealerships create an outstanding ownership experience and turnone-time
CANADA | XTIME
Xtime Powers Service Scheduling for Hyundai Auto Canada REDWOOD CITY, Calif. — Apr. 14, 2015 —Xtime, the premier customer retention solution for automotive manufacturers and dealerships, is now the exclusive online service scheduling provider for Hyundai Auto Canada. By integrating Xtime’ssolution, Hyundai
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure a XTIME | DRIVE OWNER LOYALTY THROUGH ONE SERVICE EXPERIENCELOGINSCHEDULECONTACT USSOLUTIONSTESTIMONIALSRESOURCES Drive owner loyalty through one Service Experience Platform. Trust Xtime for the ultimate service experience at your dealership with tools such as Spectrum, Invite, Schedule, Engage and Inspect.SOLUTIONS | XTIME
Give your customers the convenience of online and mobile appointment scheduling while maximizing your potential with robust shop management and scheduling controls. Create a wow factor for your customers with tablet reception or self check-in from their phones, instant access to declined services, text communication, and online payment. AUTOMOTIVE SERVICE APPOINTMENT SCHEDULING SOFTWARE Keep your customers coming back with the convenience of online and mobile automotive service appointment scheduling software along with service pickup and delivery options, including Rideshare Powered by Lyft. The superior customer service experience starts here. Make service easy for your customer and maximiz e your service department’s potential with Schedule’s robust shop XTIME HOME FOR MOBILE News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020COX COMMON SIGN-IN
Cox Automotive is always committed to making your products work better together, so we are introducing a multi-step plan to streamline your experience. The first step in this process is rolling out a Common Sign-in experience across all of your Cox Automotive solutions. The new Bridge ID experience will continue to evolve and deliver further benefits in the future.SPECTRUM SOLUTION
By 2020, the customer experience will overtake price and product as the key brand differentiator 1. Based on a recent survey, your customers want 2: A good interpersonal experience. Easy scheduling and prompt turnaround. Fair and transparent pricing. Good communications.INTEGRATION
11 Jun. PBS Systems Announces Xtime Integration. News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021. Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020. Products.CONTACT US | XTIME
Contact Xtime today! Our knowledgeable team is just a call or click away and excited to respond to your questions and needs.XTIME | SCHEDULE
Customer convenience through multichannel scheduling options. Professional and consistent menu recommendations and pricing. Powerful shop management and scheduling controls. Integration with recalls, declined services, promotions and more. Increased revenue & higher retention. 9.5% increase in retention. 40 additional repair orders permonth.
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aXTIME ENGAGE
Xtime Invite is the marketing and demand-generation tool that brings service customers in the door, drives retention and recaptures declined services, which account for at least 58% of additional service recommendations. With Xtime Invite, declined services are stored electronically and connected to a customer record, so they canbe used to
PARTNERS | XTIME
A partnership with Xtime means so much more than just customer relationship management. With more than 7,500 dealers and 29 global automakers, Xtime is a pioneer in leveraging best practices to enhance the value you deliver to your customers.Our cloud-based platform extends the DMS to include the automotive industry’s very best customer interaction and marketing suite.RESOURCES ARCHIVE
Resource Library. Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies,guides,
INSPECT - DIGITAL VEHICLE INSPECTION SOFTWARE Boost revenue, increase shop efficiency, and improve customer satisfaction with Inspect’s built-in digital multipoint inspection process integrated with customer approvals. You’ll be able to chat internally and check parts inventory, and your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature. SELF-SERVICE OPTIONS FOR SAFETY & GREAT CUSTOMER The goal is a seamless service experience that weaves in self-service options for your customer without ever feeling disconnected from the in-shop experience. With that in mind, you want to send the multipoint inspection and any ASRs through links in emails or texts. This way your customer can see what your tech sees through photos or video toXTIME SET UP
News. Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability February 8, 2021; Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department November 13, 2020DEALER SUCCESS
Bill Demaree - Tom Wood Jaguar Land Rover Volvo. Xtime allows us to operate as a modern dealership in a competitive market because of the technology it provides, the electronic service menus complement the service process and take it to the next level of personalization for our customers. Dawn Newsome - Vaden Automotive Group. CAREERS | XTIME EMPLOYMENT OPPORTUNITIES | XTIME .COM Xtime increases customer retention by transforming the ownership experience for service departments and OEMs, increasing customer satisfaction while boosting dealer revenue and profitability. Spectrum, the industry’s first fully integrated, cloud-based system, helps dealerships create an outstanding ownership experience and turnone-time
CANADA | XTIME
Xtime Powers Service Scheduling for Hyundai Auto Canada REDWOOD CITY, Calif. — Apr. 14, 2015 —Xtime, the premier customer retention solution for automotive manufacturers and dealerships, is now the exclusive online service scheduling provider for Hyundai Auto Canada. By integrating Xtime’ssolution, Hyundai
START YOUR ENGINES!
DMS INTEGRATION INFORMATION Your implementation team will need details and information about integrating with your current DMS provider. Identify this information now to ensure aLearn More
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> "Xtime allows us to operate as a modern dealership in a competitive > market because of the technology it provides, the electronic service > menus complement the service process and take it to the next level > of personalization for our customers." Dawn Newsome, Fixed Operations Director at Vaden Automotive Group > "Xtime allows Kelowna Infiniti Nissan to make better use of our > time, our shop is always moving, we don’t slow down and we are > always profitable." John Hughes, Service Manager at Kelowna Infiniti Nissan__
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