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customers.
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Mon - Fri: 9:00 - 17:00 EST. USA/CANADA: 1.877.7.VoIP.MS USA/CANADA (Français): 1.866.914.5294 International: 1.214.615.8599CHOOSING SERVER
Choosing a Server . VoIP.ms offers many different servers, but which one should you choose? One misconception is that you should pick the closest to your location, however this is not needed most of the time. For example, if you are in the USA, any of the US serversBLOG - VOIP.MS WIKI
BYOD: VoIP – Bring Your Own Device (BYOD) Business: 5 Most Used Features of VoIP.ms for Businesses and How to Configure Them. Boost Your Customer Experience, Allow Your Customers to Text You. US AND CANADA VOIP INTERNET PHONE SERVICE VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it LOGIN | VOIP.MSLOGINHOME PORTAL VoIP.ms is a VoIP service provider for residential and businesscustomers.
CANADA RATES
Mon - Fri: 9:00 - 17:00 EST. USA/CANADA: 1.877.7.VoIP.MS USA/CANADA (Français): 1.866.914.5294 International: 1.214.615.8599CHOOSING SERVER
Choosing a Server . VoIP.ms offers many different servers, but which one should you choose? One misconception is that you should pick the closest to your location, however this is not needed most of the time. For example, if you are in the USA, any of the US serversBLOG - VOIP.MS WIKI
BYOD: VoIP – Bring Your Own Device (BYOD) Business: 5 Most Used Features of VoIP.ms for Businesses and How to Configure Them. Boost Your Customer Experience, Allow Your Customers to Text You.GETTING STARTED
This is the published version, approved on 23 March 2021. This guide is intended to help you start using your Voip.ms account and its features. A recently created account can come with a lot of questions. Most of those questions can be answered by the Support staff via Live chat or the Ticket system.HELP CENTER
Due to the nature of the VoIP technology, a VoIP phone is capable of working just like a regular phone and even more, which means that you can place a call anywhere around the world on any mobile device(e.g., laptop computer, cell phone or tablet) carrying your same number at a much lower rate than youwould pay if calling from a regular landline.BLOG - VOIP.MS WIKI
BYOD: VoIP – Bring Your Own Device (BYOD) Business: 5 Most Used Features of VoIP.ms for Businesses and How to Configure Them. Boost Your Customer Experience, Allow Your Customers to Text You.SMS - VOIP.MS WIKI
SMS Message Center. To start using the service you will need to use the SMS Message Center, from your portal >> DID Numbers >> SMS Message Center. For Mobile Devices please use sms.voip.ms as a complete all in one solution. From the SMS Message Center you can check your SMS History, send and receive SMS messages. CALLER ID - VOIP.MS WIKI Outgoing Caller ID number . Caller ID number is the most common Caller ID type passed. If a more complex system capable of passing its own Caller ID is being used, such as a PBX, the Caller ID field is likely set from the trunk, or one of its extensions.. If you are using devices like Analogue Telephone Adapters, IP phones, or softphones, the Caller ID number is available to be set from your VOICEMAIL - VOIP.MS WIKI Voicemail. This is the published version, approved on 12 February 2021. VoIP.ms has an Advanced Voicemail feature that is free to use, and you also have the option to forward your messages to your email address as an attachment. In order to use the Voicemail feature with VoIP.ms you will have to create a Voicemail entry and then assign yourSMS MESSAGE CENTER
USA Toll-Free: 1.888.311.7782 International: 1.214.723.7555 SOFTPHONES - VOIP.MS WIKI Softphones. This is the published version, approved on 27 November 2020. A softphone is a software program for making telephone calls over the Internet using a general purpose computer, tablet or smartphone, rather than using dedicated hardware. Often a softphone is designed to behave like a traditional telephone, sometimes appearingas an
RESELLER BASIC GUIDE The Reseller feature is intended for users who want to initiate a business in the VoIP world. This useful tool can help you create and manage accounts for your own clients, you will be able to assign specific rates for them and also provide credentials to register a DID number. You will be able to handle the billing for your customersdepending
CALL QUALITY ISSUES
Check the volume on the phone is not too loud, it is possible the phone is causing the issue. Make a call dialing 4443 for echo test and see if you can reproduce the same situation with this test. Again, check the firmware on the device, usually this can help to reduce the echo if you do not have the latest firmware. US AND CANADA VOIP INTERNET PHONE SERVICE VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it LOGIN | VOIP.MSLOGINHOME PORTAL VoIP.ms is a VoIP service provider for residential and businesscustomers.
CANADA RATES
Mon - Fri: 9:00 - 17:00 EST. USA/CANADA: 1.877.7.VoIP.MS USA/CANADA (Français): 1.866.914.5294 International: 1.214.615.8599CHOOSING SERVER
Choosing a Server . VoIP.ms offers many different servers, but which one should you choose? One misconception is that you should pick the closest to your location, however this is not needed most of the time. For example, if you are in the USA, any of the US serversBLOG - VOIP.MS WIKI
BYOD: VoIP – Bring Your Own Device (BYOD) Business: 5 Most Used Features of VoIP.ms for Businesses and How to Configure Them. Boost Your Customer Experience, Allow Your Customers to Text You. SMARTPHONE - VOIP.MS WIKI Smartphone. This is the published version, approved on 6 November 2020. A smartphone is a handheld, mobile device which integrates a personal digital assistant (effectively, a small computer) with a cellular telephone. Many common devices in this category run Google's Android operating system; Apple's iPhone devices run their own AppleSERVICE COST
Voip.ms is basically a worldwide termination (outgoing calls) and origination (incoming calls) provider.In VoIP.ms' system, the inbound and outbound calls are charged separately. The service can be used for outgoing calls only, it is not necessary for you to get a DID if you do not need to receive incoming calls.SUB ACCOUNTS
Sub Accounts. This is the published version, approved on 6 November 2020. Having a Sub Account allows you to register more than one device to make or receive calls simultaneously, you can also use it as an internal extension for your office or even your house. Many of the features within voip.ms make use of sub accounts. CALLER ID - VOIP.MS WIKI Outgoing Caller ID number . Caller ID number is the most common Caller ID type passed. If a more complex system capable of passing its own Caller ID is being used, such as a PBX, the Caller ID field is likely set from the trunk, or one of its extensions.. If you are using devices like Analogue Telephone Adapters, IP phones, or softphones, the Caller ID number is available to be set from yourCISCO SPA112
Attach the Cisco SPA112 to your network and attach an analog phone to one of the phone ports, then do the following: Dial **** from the phone, even though there is no dial tone. When you hear "System Configuration Menu," dial 1 1 0 # slowly. The current IP address will be read back. (e.g. 192.168.X.X) US AND CANADA VOIP INTERNET PHONE SERVICE VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it LOGIN | VOIP.MSLOGINHOME PORTAL VoIP.ms is a VoIP service provider for residential and businesscustomers.
CANADA RATES
Mon - Fri: 9:00 - 17:00 EST. USA/CANADA: 1.877.7.VoIP.MS USA/CANADA (Français): 1.866.914.5294 International: 1.214.615.8599CHOOSING SERVER
Choosing a Server . VoIP.ms offers many different servers, but which one should you choose? One misconception is that you should pick the closest to your location, however this is not needed most of the time. For example, if you are in the USA, any of the US serversBLOG - VOIP.MS WIKI
BYOD: VoIP – Bring Your Own Device (BYOD) Business: 5 Most Used Features of VoIP.ms for Businesses and How to Configure Them. Boost Your Customer Experience, Allow Your Customers to Text You. SMARTPHONE - VOIP.MS WIKI Smartphone. This is the published version, approved on 6 November 2020. A smartphone is a handheld, mobile device which integrates a personal digital assistant (effectively, a small computer) with a cellular telephone. Many common devices in this category run Google's Android operating system; Apple's iPhone devices run their own AppleSERVICE COST
Voip.ms is basically a worldwide termination (outgoing calls) and origination (incoming calls) provider.In VoIP.ms' system, the inbound and outbound calls are charged separately. The service can be used for outgoing calls only, it is not necessary for you to get a DID if you do not need to receive incoming calls.SUB ACCOUNTS
Sub Accounts. This is the published version, approved on 6 November 2020. Having a Sub Account allows you to register more than one device to make or receive calls simultaneously, you can also use it as an internal extension for your office or even your house. Many of the features within voip.ms make use of sub accounts. CALLER ID - VOIP.MS WIKI Outgoing Caller ID number . Caller ID number is the most common Caller ID type passed. If a more complex system capable of passing its own Caller ID is being used, such as a PBX, the Caller ID field is likely set from the trunk, or one of its extensions.. If you are using devices like Analogue Telephone Adapters, IP phones, or softphones, the Caller ID number is available to be set from yourCISCO SPA112
Attach the Cisco SPA112 to your network and attach an analog phone to one of the phone ports, then do the following: Dial **** from the phone, even though there is no dial tone. When you hear "System Configuration Menu," dial 1 1 0 # slowly. The current IP address will be read back. (e.g. 192.168.X.X)GETTING STARTED
This is the published version, approved on 23 March 2021. This guide is intended to help you start using your Voip.ms account and its features. A recently created account can come with a lot of questions. Most of those questions can be answered by the Support staff via Live chat or the Ticket system.HELP CENTER
Due to the nature of the VoIP technology, a VoIP phone is capable of working just like a regular phone and even more, which means that you can place a call anywhere around the world on any mobile device(e.g., laptop computer, cell phone or tablet) carrying your same number at a much lower rate than youwould pay if calling from a regular landline.BLOG - VOIP.MS WIKI
BYOD: VoIP – Bring Your Own Device (BYOD) Business: 5 Most Used Features of VoIP.ms for Businesses and How to Configure Them. Boost Your Customer Experience, Allow Your Customers to Text You.SMS - VOIP.MS WIKI
SMS Message Center. To start using the service you will need to use the SMS Message Center, from your portal >> DID Numbers >> SMS Message Center. For Mobile Devices please use sms.voip.ms as a complete all in one solution. From the SMS Message Center you can check your SMS History, send and receive SMS messages. CALLER ID - VOIP.MS WIKI Outgoing Caller ID number . Caller ID number is the most common Caller ID type passed. If a more complex system capable of passing its own Caller ID is being used, such as a PBX, the Caller ID field is likely set from the trunk, or one of its extensions.. If you are using devices like Analogue Telephone Adapters, IP phones, or softphones, the Caller ID number is available to be set from your VOICEMAIL - VOIP.MS WIKI Voicemail. This is the published version, approved on 12 February 2021. VoIP.ms has an Advanced Voicemail feature that is free to use, and you also have the option to forward your messages to your email address as an attachment. In order to use the Voicemail feature with VoIP.ms you will have to create a Voicemail entry and then assign yourSMS MESSAGE CENTER
USA Toll-Free: 1.888.311.7782 International: 1.214.723.7555 SOFTPHONES - VOIP.MS WIKI Softphones. This is the published version, approved on 27 November 2020. A softphone is a software program for making telephone calls over the Internet using a general purpose computer, tablet or smartphone, rather than using dedicated hardware. Often a softphone is designed to behave like a traditional telephone, sometimes appearingas an
RESELLER BASIC GUIDE The Reseller feature is intended for users who want to initiate a business in the VoIP world. This useful tool can help you create and manage accounts for your own clients, you will be able to assign specific rates for them and also provide credentials to register a DID number. You will be able to handle the billing for your customersdepending
CALL QUALITY ISSUES
Check the volume on the phone is not too loud, it is possible the phone is causing the issue. Make a call dialing 4443 for echo test and see if you can reproduce the same situation with this test. Again, check the firmware on the device, usually this can help to reduce the echo if you do not have the latest firmware. US AND CANADA VOIP INTERNET PHONE SERVICE VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it LOGIN | VOIP.MSLOGINHOME PORTAL VoIP.ms is a VoIP service provider for residential and businesscustomers.
CANADA RATES
Mon - Fri: 9:00 - 17:00 EST. USA/CANADA: 1.877.7.VoIP.MS USA/CANADA (Français): 1.866.914.5294 International: 1.214.615.8599CHOOSING SERVER
Choosing a Server . VoIP.ms offers many different servers, but which one should you choose? One misconception is that you should pick the closest to your location, however this is not needed most of the time. For example, if you are in the USA, any of the US serversBLOG - VOIP.MS WIKI
BYOD: VoIP – Bring Your Own Device (BYOD) Business: 5 Most Used Features of VoIP.ms for Businesses and How to Configure Them. Boost Your Customer Experience, Allow Your Customers to Text You. SMARTPHONE - VOIP.MS WIKI Smartphone. This is the published version, approved on 6 November 2020. A smartphone is a handheld, mobile device which integrates a personal digital assistant (effectively, a small computer) with a cellular telephone. Many common devices in this category run Google's Android operating system; Apple's iPhone devices run their own AppleSERVICE COST
Voip.ms is basically a worldwide termination (outgoing calls) and origination (incoming calls) provider.In VoIP.ms' system, the inbound and outbound calls are charged separately. The service can be used for outgoing calls only, it is not necessary for you to get a DID if you do not need to receive incoming calls.SUB ACCOUNTS
Sub Accounts. This is the published version, approved on 6 November 2020. Having a Sub Account allows you to register more than one device to make or receive calls simultaneously, you can also use it as an internal extension for your office or even your house. Many of the features within voip.ms make use of sub accounts. CALLER ID - VOIP.MS WIKI Outgoing Caller ID number . Caller ID number is the most common Caller ID type passed. If a more complex system capable of passing its own Caller ID is being used, such as a PBX, the Caller ID field is likely set from the trunk, or one of its extensions.. If you are using devices like Analogue Telephone Adapters, IP phones, or softphones, the Caller ID number is available to be set from yourCISCO SPA112
Attach the Cisco SPA112 to your network and attach an analog phone to one of the phone ports, then do the following: Dial **** from the phone, even though there is no dial tone. When you hear "System Configuration Menu," dial 1 1 0 # slowly. The current IP address will be read back. (e.g. 192.168.X.X) US AND CANADA VOIP INTERNET PHONE SERVICE Internet phone service for your business. Bring your own device, pay per call and affordable rate plans, phone numbers worldwide. Sign up for a free account today. LOGIN | VOIP.MSLOGINHOME PORTAL VoIP.ms is a VoIP service provider for residential and businesscustomers.
CANADA RATES
Mon - Fri: 9:00 - 17:00 EST. USA/CANADA: 1.877.7.VoIP.MS USA/CANADA (Français): 1.866.914.5294 International: 1.214.615.8599CHOOSING SERVER
Choosing a Server . VoIP.ms offers many different servers, but which one should you choose? One misconception is that you should pick the closest to your location, however this is not needed most of the time. For example, if you are in the USA, any of the US serversBLOG - VOIP.MS WIKI
A . ATA: Back to Basics, what is an ATA? Audio Conference: Ways to Hold Effective Conference Call Meetings; Audio Conference: 3 Benefits of VoIP Conference CallSERVICE COST
Voip.ms is basically a worldwide termination (outgoing calls) and origination (incoming calls) provider.In VoIP.ms' system, the inbound and outbound calls are charged separately. The service can be used for outgoing calls only, it is not necessary for you to get a DID if you do not need to receive incoming calls.GETTING STARTED
Adding funds is a simple procedure, you just need to click Finances --> Add Funds in the customer portal. Make a payment with any of the available payment options such as Credit Card or PayPal, the minimum payment is $15 USD.Contact VoIP.ms staff for the information needed toHELP CENTER
Due to the nature of the VoIP technology, a VoIP phone is capable of working just like a regular phone and even more, which means that you can place a call anywhere around the world on any mobile device(e.g., laptop computer, cell phone or tablet) carrying your same number at a much lower rate than youwould pay if calling from a regular landline.SMS - VOIP.MS WIKI
Search Range: Select a Date Range of your SMS History.You can select a time period by marking the "Show Details" field and the text messages will be displayed. Search Filter: You can filter your Search by DID, Contact and Type (Sent, Received and Both).; Send New SMS Messages: Another window will open by clicking here in order to create a new SMSMessage.
BLOG - VOIP.MS WIKI
A . ATA: Back to Basics, what is an ATA? Audio Conference: Ways to Hold Effective Conference Call Meetings; Audio Conference: 3 Benefits of VoIP Conference Call CALLER ID - VOIP.MS WIKI Outgoing Caller ID number . Caller ID number is the most common Caller ID type passed. If a more complex system capable of passing its own Caller ID is being used, such as a PBX, the Caller ID field is likely set from the trunk, or one of its extensions.. If you are using devices like Analogue Telephone Adapters, IP phones, or softphones, the Caller ID number is available to be set from your RESELLER BASIC GUIDE Package name: Set a package name.. Outbound Markup: Here you set the benefit you want to have on the calls that your clients make, you can set a fixed amount or a percentage, for this example if you set a 20%, your package will be set as follows ( + $ fixed amount) + 20 %.. Example : for 1 cent per minute, the sell rate will be (0.01 + 0.0000) + 20 % = 0.012SMS MESSAGE CENTER
USA Toll-Free: 1.888.311.7782 International: 1.214.723.7555 VOICEMAIL - VOIP.MS WIKI Assigning your Voicemail to your Account. If you would like to assign a Voicemail entry to your Main Account, please from your main portal refer to Main Menu -> Account Settings-> General -> Voicemail Associated to the Main Account. If you need to assign a Voicemail to a specific subaccount, you need to go to the Sub Accounts Edit page, following the route, Subaccounts >> Manage Subaccounts SOFTPHONES - VOIP.MS WIKI Product: Bria Mobile Company: CounterPath OS: Windows, MacOS, Linux (Ubuntu), iOS, Android Overview: Bria 5 is a carrier-grade next generation softphone application that enables you to manage your communications easily and efficiently – all from your computer desktop. Replacing or complementing your hard phone, the Bria softphone allows you to make VoIP and Video calls over IP, see whenyour
CALL QUALITY ISSUES
Reboot your device . Even if you can browse the internet without any issues and if you think the Internet is working fine, it is possible that something in the network is affecting the calls. Facebook Giveaway Ongoing to Celebrate our 75,000 Customers Milestone!* Sign Up
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OUR UNIQUE FEATURES
BRING YOUR OWN DEVICE! At VoIP.ms, we don't want to raise your costs through rental fees or tell you what hardware you can and cannot use. Whether you already have own your hardware or have your eye on the perfect device, we're ready to connect you. CONTRACT-FREE AND PAY-AS-YOU-GO We don't lock you into a long-term contract, and we won't charge you for things you don't use. VOIP.ms gives you the freedom to do things your way for improved communications and smarter spending. EXCEPTIONAL COMPATIBILITY By implementing the most commonly used protocols and codecs, we've made sure our services will work with the majority of VoIP devices andsoftware.
FRIENDLY, AVAILABLE SUPPORT STAFF Through live chat, by phone or via email, we're always here to help you get started, answer your questions or make sure you're getting the most from our services. KEEP YOUR CURRENT NUMBER VoIP.ms supports Local, Toll-free and mobile number portability. US/CANADA ENHANCED 911 We are fully compliant with FCC and CRTC regulations with regard to your safety. Enhanced 911 service is available throughout the US andCanada.
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OUR UNBEATABLE RATES* Canada
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PAY PER MINUTE PLANS FROM: $0.85/month, per DID numberIncoming Calls
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Outgoing Calls (Termination)$0.005/minute
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PAY PER MINUTE PLANS FROM: $0.85/month, per DID numberIncoming Calls
$0.009/minute
Outgoing Calls (Termination)$0.01/minute
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UNLIMITED PLANS FROM: $4.25/month, per DID numberIncoming Calls
$0/minute
Outgoing Calls (Termination)$0.01/minute
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WHO WE ARE
We are business owners with a passion for technology who believed there was a better way to utilize the Internet for a company's communications needs. Our goals weren't overly complicated: we wanted something reliable, flexible and affordable. When we couldn't find all three anywhere else, we created VoIP.ms VoIP.ms has offices in Montreal, Canada and Mérida, Mexico, and access points across the globe.
WHAT WE DO
VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to.PHONE NUMBERS
Check our available numbers, or confirm that your current number is portable to the VoIP.ms system. Canada United StatesCLIENT TESTIMONIALS
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It is always a pleasure to work with folks at voip.ms over the chat. It is a differentiating factor from other voip vendors I have experienced in last 4+ years. It makes choosing voip vendors easier. Great job guys/girls !!Yiyan Jin
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Amazing support- I am very suprised. Usually support is average at best. You guys are fast, knowledgeable. Very impressed.Scott Huxley
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I cannot possibly say enough good things about VoIP.MS support. You guys have saved my ass countless times, with professionalism, accuracyand good humour.
Robert Taylor
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Great, quick, efficient! I am happy. I wouldn't expect this quick service from a regular phone company - I would still be on hold or trapped in voicemail hell!Yves Godbout
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I wish all of my professional services were as prompt as yours! You responded to my questions immediately. IT WAS AMAZING (seriously, I was stunned.) Keep up the excellent customer service; it's a rarity that will keep your customer's loyal and thanks again for your stellarproduct and service
Renae J. Burt
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Super fast response and fantastic tech support. All company's tech support should be this good!Ralph Santagato
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I can't say enough good things about voip.ms in general. I'd give a 10 out of 5 on the satisfaction for support if I could. I wish all companies could take a page out of your book to see how a businessshould be run!
Joe McKay
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Your customer service continually blows me away. The fact that you have reps available on a Sunday morning is wild enough, however, their professionalism and prompt attention is really what makes you a stand out provider. I plan on doing quite a bit more with voip.ms in the coming days because of this.Frank Coviello
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I am an IT tech and have used chats before and this one is the BEST one by far. My confidence in voip.ms is in the stratosphere!Franco Magliaro
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Never once had any minor criticisms with you guys. The best tech support I've ever come across for any service!David Campbell
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I've got to tell you... voip.ms support has been a pleasure to work with. The CHAT feature is AWESOME! Keep up the GREAT service!Bob Hall
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