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TICKET SEARCH
Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out why there are utility paint markings in their yard. Excavators who have misplaced their ticket number or ticket information Tickets can be found either by Ticket Number or Street Name. For best resultsHOMEOWNERS - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionREQUIREMENTS
The Virginia 811 Web Ticket Entry (WTE) application is intended for professional excavators. By using the system at this level, callers become very familiar with the notification requirements. In addition, the effort required on the part of Virginia 811 to set up accounts, maintain them with current information, audit the tickets entered and enforce ticket entryINCIDENT PROCEDURES
If a utility line is accidentally damaged (nicked, scraped or broken), dislocated or disturbed, call the appropriate utility company immediately (DO NOT call Miss Utility) for inspection and repair. DO NOT cover or attempt to repair the damage yourself. If accidental damage creates an emergency, dislocation or disturbance, take immediate steps to safeguard life, health LOCATION ENHANCED TICKET SEARCH If you are using a GPS enabled device, such as mobile phone, use Location Enhanced (LETS) to search for your ticket by location. Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
HOW TO DIG SAFE
Just call 811. Virginia state law requires anyone who digs to notify Virginia 811 before starting. Digging can be dangerous and costly without knowing where underground facilities are located. By calling Virginia 811, you contact all member utilities with one call. Always call before you dig and you have taken a very important step to EXCAVATOR MANUAL/MARKING STANDARDS MANUAL Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption TICKET REVISION EXPRESS (TRE) Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption HOME - VA 811TICKETSCHECK STATUSHOMEOWNERSRESOURCESEXCAVATORSUTILITIES Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionTICKET SEARCH
Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out why there are utility paint markings in their yard. Excavators who have misplaced their ticket number or ticket information Tickets can be found either by Ticket Number or Street Name. For best resultsHOMEOWNERS - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionREQUIREMENTS
The Virginia 811 Web Ticket Entry (WTE) application is intended for professional excavators. By using the system at this level, callers become very familiar with the notification requirements. In addition, the effort required on the part of Virginia 811 to set up accounts, maintain them with current information, audit the tickets entered and enforce ticket entryINCIDENT PROCEDURES
If a utility line is accidentally damaged (nicked, scraped or broken), dislocated or disturbed, call the appropriate utility company immediately (DO NOT call Miss Utility) for inspection and repair. DO NOT cover or attempt to repair the damage yourself. If accidental damage creates an emergency, dislocation or disturbance, take immediate steps to safeguard life, health LOCATION ENHANCED TICKET SEARCH If you are using a GPS enabled device, such as mobile phone, use Location Enhanced (LETS) to search for your ticket by location. Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
HOW TO DIG SAFE
Just call 811. Virginia state law requires anyone who digs to notify Virginia 811 before starting. Digging can be dangerous and costly without knowing where underground facilities are located. By calling Virginia 811, you contact all member utilities with one call. Always call before you dig and you have taken a very important step to EXCAVATOR MANUAL/MARKING STANDARDS MANUAL Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption TICKET REVISION EXPRESS (TRE) Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionTICKETS - VA 811
A Single Address Ticket is a request by a homeowner to have utility lines marked at a single address. Once a ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should request a ticket three full working days prior to beginning your project. LearnMore.
TRAINING - VA 811
Virginia811 provides free training on Virginia’s Damage Prevention Act, the one-call process, and our web-based applications. We also participate in a variety of safety day and civic events annually. Click here to access our new online training program, the Virginia811 Academy, for further training opportunities, including courses that will teach you how to fill outCONTACT US - VA 811
Positive Response System 811 or (800) 552-3120. Virginia Utility Protection Service, Inc. Roanoke Higher Education Center Disaster Recovery Site. 1830 Blue Hills Circle, NE. Roanoke, VA 24012. For ALL excavation work ANYWHERE in Virginia! Call 811 or 1-800-552-7001. SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
UTILITIES - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption LOCATION ENHANCED TICKET SEARCH If you are using a GPS enabled device, such as mobile phone, use Location Enhanced (LETS) to search for your ticket by location. Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure outSCHOLARSHIP PROGRAM
Passion to serve, dedication to safety. Virginia 811 Mission To operate a quality-driven, mission-critical, time-sensitive, and employee-focused organization that provides an underground damage prevention safety program for all Virginia stakeholders by continually improving the effectiveness of our quality management system as it pertains to meeting all relevant requirements while emphasizing QUESTIONS FROM EXCAVATORS The Underground Utility Damage Prevention Act (sometimes referred to as the “Miss Utility Law”) is legislation passed by the Virginia Assembly.Only the General Assembly can change the Act. The State Corporation Commission is the agency that enforces the Act. POSITIVE RESPONSE CODES Code 40 shall be used in response to a meeting notice when the operator/locator agrees to a meeting at the specific time and location proposed by the excavator. The meeting must take place by 7:00 AM on the third working day following the meeting notice. (VA811 Note: This response code is intended to be used for Meeting Tickets only.) UNDERGROUND UTILITY LOCATING CONTRACTORS Revised 4/1/2021 This is a list of some of the underground utility locating companies working in Virginia. There may be others. Check online by searching “Utility Locating” or visit the National Utility Locating Contractors Association website at www.nulca.org for more information. Contact the individuals listed below to locate privately owned buried utility lines such as lines to HOME - VA 811TICKETSCHECK STATUSHOMEOWNERSRESOURCESEXCAVATORSUTILITIES Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionTICKET SEARCH
Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out why there are utility paint markings in their yard. Excavators who have misplaced their ticket number or ticket information Tickets can be found either by Ticket Number or Street Name. For best resultsHOMEOWNERS - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionREQUIREMENTS
The Virginia 811 Web Ticket Entry (WTE) application is intended for professional excavators. By using the system at this level, callers become very familiar with the notification requirements. In addition, the effort required on the part of Virginia 811 to set up accounts, maintain them with current information, audit the tickets entered and enforce ticket entryINCIDENT PROCEDURES
If a utility line is accidentally damaged (nicked, scraped or broken), dislocated or disturbed, call the appropriate utility company immediately (DO NOT call Miss Utility) for inspection and repair. DO NOT cover or attempt to repair the damage yourself. If accidental damage creates an emergency, dislocation or disturbance, take immediate steps to safeguard life, health LOCATION ENHANCED TICKET SEARCH If you are using a GPS enabled device, such as mobile phone, use Location Enhanced (LETS) to search for your ticket by location. Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
HOW TO DIG SAFE
Just call 811. Virginia state law requires anyone who digs to notify Virginia 811 before starting. Digging can be dangerous and costly without knowing where underground facilities are located. By calling Virginia 811, you contact all member utilities with one call. Always call before you dig and you have taken a very important step to EXCAVATOR MANUAL/MARKING STANDARDS MANUAL Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption TICKET REVISION EXPRESS (TRE) Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption HOME - VA 811TICKETSCHECK STATUSHOMEOWNERSRESOURCESEXCAVATORSUTILITIES Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionTICKET SEARCH
Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out why there are utility paint markings in their yard. Excavators who have misplaced their ticket number or ticket information Tickets can be found either by Ticket Number or Street Name. For best resultsHOMEOWNERS - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionREQUIREMENTS
The Virginia 811 Web Ticket Entry (WTE) application is intended for professional excavators. By using the system at this level, callers become very familiar with the notification requirements. In addition, the effort required on the part of Virginia 811 to set up accounts, maintain them with current information, audit the tickets entered and enforce ticket entryINCIDENT PROCEDURES
If a utility line is accidentally damaged (nicked, scraped or broken), dislocated or disturbed, call the appropriate utility company immediately (DO NOT call Miss Utility) for inspection and repair. DO NOT cover or attempt to repair the damage yourself. If accidental damage creates an emergency, dislocation or disturbance, take immediate steps to safeguard life, health LOCATION ENHANCED TICKET SEARCH If you are using a GPS enabled device, such as mobile phone, use Location Enhanced (LETS) to search for your ticket by location. Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
HOW TO DIG SAFE
Just call 811. Virginia state law requires anyone who digs to notify Virginia 811 before starting. Digging can be dangerous and costly without knowing where underground facilities are located. By calling Virginia 811, you contact all member utilities with one call. Always call before you dig and you have taken a very important step to EXCAVATOR MANUAL/MARKING STANDARDS MANUAL Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption TICKET REVISION EXPRESS (TRE) Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionTICKETS - VA 811
A Single Address Ticket is a request by a homeowner to have utility lines marked at a single address. Once a ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should request a ticket three full working days prior to beginning your project. LearnMore.
TRAINING - VA 811
Virginia811 provides free training on Virginia’s Damage Prevention Act, the one-call process, and our web-based applications. We also participate in a variety of safety day and civic events annually. Click here to access our new online training program, the Virginia811 Academy, for further training opportunities, including courses that will teach you how to fill outCONTACT US - VA 811
Positive Response System 811 or (800) 552-3120. Virginia Utility Protection Service, Inc. Roanoke Higher Education Center Disaster Recovery Site. 1830 Blue Hills Circle, NE. Roanoke, VA 24012. For ALL excavation work ANYWHERE in Virginia! Call 811 or 1-800-552-7001. SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
UTILITIES - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption LOCATION ENHANCED TICKET SEARCH If you are using a GPS enabled device, such as mobile phone, use Location Enhanced (LETS) to search for your ticket by location. Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure outSCHOLARSHIP PROGRAM
Passion to serve, dedication to safety. Virginia 811 Mission To operate a quality-driven, mission-critical, time-sensitive, and employee-focused organization that provides an underground damage prevention safety program for all Virginia stakeholders by continually improving the effectiveness of our quality management system as it pertains to meeting all relevant requirements while emphasizing QUESTIONS FROM EXCAVATORS The Underground Utility Damage Prevention Act (sometimes referred to as the “Miss Utility Law”) is legislation passed by the Virginia Assembly.Only the General Assembly can change the Act. The State Corporation Commission is the agency that enforces the Act. POSITIVE RESPONSE CODES Code 40 shall be used in response to a meeting notice when the operator/locator agrees to a meeting at the specific time and location proposed by the excavator. The meeting must take place by 7:00 AM on the third working day following the meeting notice. (VA811 Note: This response code is intended to be used for Meeting Tickets only.) UNDERGROUND UTILITY LOCATING CONTRACTORS Revised 4/1/2021 This is a list of some of the underground utility locating companies working in Virginia. There may be others. Check online by searching “Utility Locating” or visit the National Utility Locating Contractors Association website at www.nulca.org for more information. Contact the individuals listed below to locate privately owned buried utility lines such as lines to HOME - VA 811TICKETSCHECK STATUSHOMEOWNERSRESOURCESEXCAVATORSUTILITIES Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionTICKET SEARCH
Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out why there are utility paint markings in their yard. Excavators who have misplaced their ticket number or ticket information Tickets can be found either by Ticket Number or Street Name. For best resultsTICKETS - VA 811
A Single Address Ticket is a request by a homeowner to have utility lines marked at a single address. Once a ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should request a ticket three full working days prior to beginning your project. LearnMore.
HOMEOWNERS - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption LOCATION ENHANCED TICKET SEARCH If you are using a GPS enabled device, such as mobile phone, use Location Enhanced (LETS) to search for your ticket by location. Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure outCHECK STATUS
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
INCIDENT PROCEDURES
If a utility line is accidentally damaged (nicked, scraped or broken), dislocated or disturbed, call the appropriate utility company immediately (DO NOT call Miss Utility) for inspection and repair. DO NOT cover or attempt to repair the damage yourself. If accidental damage creates an emergency, dislocation or disturbance, take immediate steps to safeguard life, health EXCAVATOR MANUAL/MARKING STANDARDS MANUAL Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption POSITIVE RESPONSE CODES HOME - VA 811TICKETSCHECK STATUSHOMEOWNERSRESOURCESEXCAVATORSUTILITIES Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionTICKET SEARCH
Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out why there are utility paint markings in their yard. Excavators who have misplaced their ticket number or ticket information Tickets can be found either by Ticket Number or Street Name. For best resultsTICKETS - VA 811
A Single Address Ticket is a request by a homeowner to have utility lines marked at a single address. Once a ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should request a ticket three full working days prior to beginning your project. LearnMore.
HOMEOWNERS - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption LOCATION ENHANCED TICKET SEARCH If you are using a GPS enabled device, such as mobile phone, use Location Enhanced (LETS) to search for your ticket by location. Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure outCHECK STATUS
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
INCIDENT PROCEDURES
If a utility line is accidentally damaged (nicked, scraped or broken), dislocated or disturbed, call the appropriate utility company immediately (DO NOT call Miss Utility) for inspection and repair. DO NOT cover or attempt to repair the damage yourself. If accidental damage creates an emergency, dislocation or disturbance, take immediate steps to safeguard life, health EXCAVATOR MANUAL/MARKING STANDARDS MANUAL Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption POSITIVE RESPONSE CODESTICKETS - VA 811
A Single Address Ticket is a request by a homeowner to have utility lines marked at a single address. Once a ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should request a ticket three full working days prior to beginning your project. LearnMore.
TRAINING - VA 811
Virginia811 provides free training on Virginia’s Damage Prevention Act, the one-call process, and our web-based applications. We also participate in a variety of safety day and civic events annually. Click here to access our new online training program, the Virginia811 Academy, for further training opportunities, including courses that will teach you how to fill outCONTACT US - VA 811
Positive Response System 811 or (800) 552-3120. Virginia Utility Protection Service, Inc. Roanoke Higher Education Center Disaster Recovery Site. 1830 Blue Hills Circle, NE. Roanoke, VA 24012. For ALL excavation work ANYWHERE in Virginia! Call 811 or 1-800-552-7001. SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
PROFESSIONALS
Whether you are a contractor or a business owner, it is important to get a permit or “ticket” before conducting any digging work. Virginia 811 is the free “one call” Virginia communications center for excavators, contractors, property owners, and those planning any kind of excavation or digging. We notify participating utilities of the upcoming excavationUTILITIES - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionHOW TO DIG SAFE
Just call 811. Virginia state law requires anyone who digs to notify Virginia 811 before starting. Digging can be dangerous and costly without knowing where underground facilities are located. By calling Virginia 811, you contact all member utilities with one call. Always call before you dig and you have taken a very important step toEXCAVATORS - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption QUESTIONS FROM EXCAVATORS The Underground Utility Damage Prevention Act (sometimes referred to as the “Miss Utility Law”) is legislation passed by the Virginia Assembly.Only the General Assembly can change the Act. The State Corporation Commission is the agency that enforces the Act. DAMAGE PREVENTION ACT Disclaimer of Liability This reproduction of the Code of Virginia – the Underground Utility Damage Prevention Act, and Rules for Enforcement – is provided solely as a convenience for the person or persons reading this document and is not to be used as a legal reference document. Every effort has been made to reproduce this HOME - VA 811TICKETSCHECK STATUSHOMEOWNERSRESOURCESEXCAVATORSUTILITIES Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionTICKET SEARCH
Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out why there are utility paint markings in their yard. Excavators who have misplaced their ticket number or ticket information Tickets can be found either by Ticket Number or Street Name. For best resultsTICKETS - VA 811
A Single Address Ticket is a request by a homeowner to have utility lines marked at a single address. Once a ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should request a ticket three full working days prior to beginning your project. LearnMore.
HOMEOWNERS - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption LOCATION ENHANCED TICKET SEARCH If you are using a GPS enabled device, such as mobile phone, use Location Enhanced (LETS) to search for your ticket by location. Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure outCHECK STATUS
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
INCIDENT PROCEDURES
If a utility line is accidentally damaged (nicked, scraped or broken), dislocated or disturbed, call the appropriate utility company immediately (DO NOT call Miss Utility) for inspection and repair. DO NOT cover or attempt to repair the damage yourself. If accidental damage creates an emergency, dislocation or disturbance, take immediate steps to safeguard life, health EXCAVATOR MANUAL/MARKING STANDARDS MANUAL Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption POSITIVE RESPONSE CODES HOME - VA 811TICKETSCHECK STATUSHOMEOWNERSRESOURCESEXCAVATORSUTILITIES Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionTICKET SEARCH
Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure out why there are utility paint markings in their yard. Excavators who have misplaced their ticket number or ticket information Tickets can be found either by Ticket Number or Street Name. For best resultsTICKETS - VA 811
A Single Address Ticket is a request by a homeowner to have utility lines marked at a single address. Once a ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should request a ticket three full working days prior to beginning your project. LearnMore.
HOMEOWNERS - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption LOCATION ENHANCED TICKET SEARCH If you are using a GPS enabled device, such as mobile phone, use Location Enhanced (LETS) to search for your ticket by location. Ticket Search can be used to find VA811 ticket information. It can be used by: Homeowners who are trying to figure outCHECK STATUS
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
INCIDENT PROCEDURES
If a utility line is accidentally damaged (nicked, scraped or broken), dislocated or disturbed, call the appropriate utility company immediately (DO NOT call Miss Utility) for inspection and repair. DO NOT cover or attempt to repair the damage yourself. If accidental damage creates an emergency, dislocation or disturbance, take immediate steps to safeguard life, health EXCAVATOR MANUAL/MARKING STANDARDS MANUAL Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption POSITIVE RESPONSE CODESTICKETS - VA 811
A Single Address Ticket is a request by a homeowner to have utility lines marked at a single address. Once a ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should request a ticket three full working days prior to beginning your project. LearnMore.
TRAINING - VA 811
Virginia811 provides free training on Virginia’s Damage Prevention Act, the one-call process, and our web-based applications. We also participate in a variety of safety day and civic events annually. Click here to access our new online training program, the Virginia811 Academy, for further training opportunities, including courses that will teach you how to fill outCONTACT US - VA 811
Positive Response System 811 or (800) 552-3120. Virginia Utility Protection Service, Inc. Roanoke Higher Education Center Disaster Recovery Site. 1830 Blue Hills Circle, NE. Roanoke, VA 24012. For ALL excavation work ANYWHERE in Virginia! Call 811 or 1-800-552-7001. SINGLE ADDRESS TICKETS A Single Address Ticket (SAT) is a request by a homeowner or contractor to have utility lines marked at a single address. Once a single ticket is requested and processed, crews are dispatched to the address to mark utility lines with environmentally friendly marking materials. You should submit your dig request, or “ticket” threefull working
PROFESSIONALS
Whether you are a contractor or a business owner, it is important to get a permit or “ticket” before conducting any digging work. Virginia 811 is the free “one call” Virginia communications center for excavators, contractors, property owners, and those planning any kind of excavation or digging. We notify participating utilities of the upcoming excavationUTILITIES - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruptionHOW TO DIG SAFE
Just call 811. Virginia state law requires anyone who digs to notify Virginia 811 before starting. Digging can be dangerous and costly without knowing where underground facilities are located. By calling Virginia 811, you contact all member utilities with one call. Always call before you dig and you have taken a very important step toEXCAVATORS - VA 811
Virginia 811 is currently down and unable to take phone calls. We expect phone services to be restored soon. In the meantime: For Emergency or 3 hour notice tickets, email your name and a call back number to and an agent will call you back to process your ticket; Internet ticketing options are still operating and not impacted by this service interruption QUESTIONS FROM EXCAVATORS The Underground Utility Damage Prevention Act (sometimes referred to as the “Miss Utility Law”) is legislation passed by the Virginia Assembly.Only the General Assembly can change the Act. The State Corporation Commission is the agency that enforces the Act. DAMAGE PREVENTION ACT Disclaimer of Liability This reproduction of the Code of Virginia – the Underground Utility Damage Prevention Act, and Rules for Enforcement – is provided solely as a convenience for the person or persons reading this document and is not to be used as a legal reference document. Every effort has been made to reproduce this Javascript must be enabled for the page to display correctlySkip to Content
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How to get started
STARTING A PROJECT?
Contact Virginia 811 before you start your project. Allow required time for marking. Respect and protect the marks. Excavate carefully.Ticket Request
Check Status
Utility Contacts
HOW TO GET STARTED
*
STEP 1
REQUEST MARKINGS
*
STEP 2
CHECK THE STATUS AND WAIT TIMES*
STEP 3
REVIEW THE MARKINGS
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STEP 4
DIG WITH CARE
WHAT’S BURIED UNDERGROUND?*
(RED) Electric power lines, cables, conduit, and lighting cables*
(Orange) Communication, alarm or signal lines, cables, or conduit*
(Yellow) Gas, oil, steam, petroleum, or other gaseous or flammablematerial
*
(Green) Sewers and drain lines*
(Blue) Potable (drinkable) water*
(Purple) Reclaimed water, irrigation, and slurry lines*
(White) Proposed excavation route or boundarySEE ALL
EVENTS AND TRAINING
September 11 - September 13 24TH ANNUAL VIRGINIA OCCUPATIONAL SAFETY AND HEALTH (VOSH) CONFERENCE Founders Inn and Spa 5641 Indian River Rd Virginia Beach, VA 23464 United States + Google MapLearn More
September 17 @ 2:00 pm - 4:00 pm VA811 BOARD OF DIRECTORS MEETING Hilton Norfolk, The Main100 E Main St
Norfolk, VA 23510 United States + Google MapLearn More
September 18 @ 8:00 am - 12:00 pm VA811 QUARTERLY MEMBERSHIP MEETING Hilton Norfolk, The Main100 E Main St
Norfolk, VA 23510 United States + Google MapLearn More
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