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UTILITEC SERVICES
Innovative service and solutions are the Utilitec standard. We recognize the importance of quality partnerships and that they cannot exist without trust, communication and accessibility. We believe in providing rewarding experiences with value added customer communication. There is no substitute for an authentic, genuinepartnership.
THE UTILITEC ADVANTAGE Industry Focus. Since 2001, we have specifically focused on building purpose-built solutions for utilities. Given our unique focus on the utility sector and our deep understanding of the difficulty of billing from a gas, water, or electric meter, our knowledge of utility market dynamics will benefit you as your business needs continue to evolve.WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
PAYMENT SOLUTIONS FOR UTILITIES Payment Made Easy. Customers want options to receive, view, and pay their utility bills. More importantly, they want the ability to move seamlessly between payment channels and methods as their needs andpreferences change.
OUR HISTORY
Our History. Over the course of our 30+ year history, Utilitec has earned a reputation of a customer communications management expert for clients in the utility industry. Since 2001, we have specifically focused on building purpose-built solutions for utilities in the following categories: print and mail, bill redesign, customerengagement
THE UTILITEC VISION
Our Vision: To create a positive and long-lasting impact on our clients, our employees, and our environment. Our Mission Statement: We provide solutions that empower utilities to improve service, increase collections, and engage their customers. UTILITEC, A DOXIM COMPANY EXPANDS UTILITY-FOCUSED CUSTOMER Company dramatically increases production capacity and speed to delivery with expansion of fulfillment facilities across North America. Utilitec, a Doxim Company (www.utilitec.net), the premiere utility-exclusive Customer Communications Management (CCM) software and services provider, today announces the expansion of its fulfillment operations as it moves from one fulfillment center to four QUALITY STANDARDS FOR UTILITIES Certifications. We have built our business on creating necessary quality checkpoints to flawlessly deliver physical and electronic bills through multiple channels. Utilitec operates within a defined Quality Operating System (QOS), is SSAE-18 compliant, EMS-14001 compliant (Environmental Management System), maintains several ISOcertifications
PRINT AND MAIL SOLUTIONS FOR UTILITIES PRINT & PAYMENT SOLUTIONS FOR UTILITIES Since 2001, Utilitec has focused exclusively on utility billing and EBPP services. Our products and solutions are built around the unique needs of the utility industry, providing critical visibility into your billing data. From east coast to west coast and everywhere in between, our full-color expertise, flexible document design, CIS expertiseUTILITEC SERVICES
Innovative service and solutions are the Utilitec standard. We recognize the importance of quality partnerships and that they cannot exist without trust, communication and accessibility. We believe in providing rewarding experiences with value added customer communication. There is no substitute for an authentic, genuinepartnership.
THE UTILITEC ADVANTAGE Industry Focus. Since 2001, we have specifically focused on building purpose-built solutions for utilities. Given our unique focus on the utility sector and our deep understanding of the difficulty of billing from a gas, water, or electric meter, our knowledge of utility market dynamics will benefit you as your business needs continue to evolve.WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
PAYMENT SOLUTIONS FOR UTILITIES Payment Made Easy. Customers want options to receive, view, and pay their utility bills. More importantly, they want the ability to move seamlessly between payment channels and methods as their needs andpreferences change.
OUR HISTORY
Our History. Over the course of our 30+ year history, Utilitec has earned a reputation of a customer communications management expert for clients in the utility industry. Since 2001, we have specifically focused on building purpose-built solutions for utilities in the following categories: print and mail, bill redesign, customerengagement
THE UTILITEC VISION
Our Vision: To create a positive and long-lasting impact on our clients, our employees, and our environment. Our Mission Statement: We provide solutions that empower utilities to improve service, increase collections, and engage their customers. UTILITEC, A DOXIM COMPANY EXPANDS UTILITY-FOCUSED CUSTOMER Company dramatically increases production capacity and speed to delivery with expansion of fulfillment facilities across North America. Utilitec, a Doxim Company (www.utilitec.net), the premiere utility-exclusive Customer Communications Management (CCM) software and services provider, today announces the expansion of its fulfillment operations as it moves from one fulfillment center to four QUALITY STANDARDS FOR UTILITIES Certifications. We have built our business on creating necessary quality checkpoints to flawlessly deliver physical and electronic bills through multiple channels. Utilitec operates within a defined Quality Operating System (QOS), is SSAE-18 compliant, EMS-14001 compliant (Environmental Management System), maintains several ISOcertifications
PRINT AND MAIL SOLUTIONS FOR UTILITIESWHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
MEET OUR TEAMS
Our sales team is comprised of industry experts who know utilities and the problems they face inside and out. Because they work exclusively with utilities, they have the foresight to ask the important questions and get the right information. Request a Demo Today. Schedule aTHE UTILITEC VISION
Our Vision: To create a positive and long-lasting impact on our clients, our employees, and our environment. Our Mission Statement: We provide solutions that empower utilities to improve service, increase collections, and engage their customers. CONTACT US | UTILITEC Doxim Headquarters. 1380 Rodick Rd. #102. Markham, ON L3R 4G5. Our Partners. Utilitec Headquarters 1911 Woodslee Drive Troy, MI48083-2236
QUALITY STANDARDS FOR UTILITIES Certifications. We have built our business on creating necessary quality checkpoints to flawlessly deliver physical and electronic bills through multiple channels. Utilitec operates within a defined Quality Operating System (QOS), is SSAE-18 compliant, EMS-14001 compliant (Environmental Management System), maintains several ISOcertifications
DATA SECURITY SOLUTIONS FOR UTILITIES Securing Your Data. Utilitec understands the high priority that is placed on managing sensitive customer data and we have developed specific, corporate-wide protocols for data and physical building security. The transmission and storage of sensitive customer data is monitored and protected with sophisticated firewall and encryptiontechnology
UTILITY SOLUTION CASE STUDIES Case Studies. We are client-focused, solution obsessed and proud of our quality standards. We deliver specific solutions to meet major industry needs. Clients trust us to maximize their customer communications. They choose us because we deliver on time, every time. We help our clients understand their data and the best solutions fortheir
CAREERS IN THE METRO DETROIT AREA Live Your Best Life with Utilitec. We want to support the entire you, at and outside work at Utilitec. That is why we believe in the great work-life balance, encourage career growth, and WHY CUSTOMER EXPERIENCE SHOULD MATTER TO UTILITIES Why Customer Experience Should Matter to Utilities . Of course, customer service has always been important. In fact, the basic tenets of customer service, such as “know your customer” and “the customer is always right” are timeless. GREEN MOUNTAIN POWER The Client. Vermont based company, Green Mountain Power empowers customers to save money and move to clean energy sources. Their dedication to superior customer service, transparent communications, and innovative billing presentment sets them apart from theircompetition.
PRINT & PAYMENT SOLUTIONS FOR UTILITIES Since 2001, Utilitec has focused exclusively on utility billing and EBPP services. Our products and solutions are built around the unique needs of the utility industry, providing critical visibility into your billing data. From east coast to west coast and everywhere in between, our full-color expertise, flexible document design, CIS expertiseUTILITEC SERVICES
Innovative service and solutions are the Utilitec standard. We recognize the importance of quality partnerships and that they cannot exist without trust, communication and accessibility. We believe in providing rewarding experiences with value added customer communication. There is no substitute for an authentic, genuinepartnership.
WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
THE UTILITEC ADVANTAGE Industry Focus. Since 2001, we have specifically focused on building purpose-built solutions for utilities. Given our unique focus on the utility sector and our deep understanding of the difficulty of billing from a gas, water, or electric meter, our knowledge of utility market dynamics will benefit you as your business needs continue to evolve. PAYMENT SOLUTIONS FOR UTILITIES Payment Made Easy. Customers want options to receive, view, and pay their utility bills. More importantly, they want the ability to move seamlessly between payment channels and methods as their needs andpreferences change.
MEET OUR TEAMS
OUR HISTORY
Our History. Over the course of our 30+ year history, Utilitec has earned a reputation of a customer communications management expert for clients in the utility industry. Since 2001, we have specifically focused on building purpose-built solutions for utilities in the following categories: print and mail, bill redesign, customerengagement
UTILITEC, A DOXIM COMPANY EXPANDS UTILITY-FOCUSED CUSTOMER Company dramatically increases production capacity and speed to delivery with expansion of fulfillment facilities across North America. Utilitec, a Doxim Company (www.utilitec.net), the premiere utility-exclusive Customer Communications Management (CCM) software and services provider, today announces the expansion of its fulfillment operations as it moves from one fulfillment center to four UTILITY SOLUTION CASE STUDIES Case Studies. We are client-focused, solution obsessed and proud of our quality standards. We deliver specific solutions to meet major industry needs. Clients trust us to maximize their customer communications. They choose us because we deliver on time, every time. We help our clients understand their data and the best solutions fortheir
INVESTING IN THE FUTURE WITH CUSTOMER INFORMATION SYSTEMSSEE MORE ONUTILITEC.NET
PRINT & PAYMENT SOLUTIONS FOR UTILITIES Since 2001, Utilitec has focused exclusively on utility billing and EBPP services. Our products and solutions are built around the unique needs of the utility industry, providing critical visibility into your billing data. From east coast to west coast and everywhere in between, our full-color expertise, flexible document design, CIS expertiseUTILITEC SERVICES
Innovative service and solutions are the Utilitec standard. We recognize the importance of quality partnerships and that they cannot exist without trust, communication and accessibility. We believe in providing rewarding experiences with value added customer communication. There is no substitute for an authentic, genuinepartnership.
WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
THE UTILITEC ADVANTAGE Industry Focus. Since 2001, we have specifically focused on building purpose-built solutions for utilities. Given our unique focus on the utility sector and our deep understanding of the difficulty of billing from a gas, water, or electric meter, our knowledge of utility market dynamics will benefit you as your business needs continue to evolve. PAYMENT SOLUTIONS FOR UTILITIES Payment Made Easy. Customers want options to receive, view, and pay their utility bills. More importantly, they want the ability to move seamlessly between payment channels and methods as their needs andpreferences change.
MEET OUR TEAMS
OUR HISTORY
Our History. Over the course of our 30+ year history, Utilitec has earned a reputation of a customer communications management expert for clients in the utility industry. Since 2001, we have specifically focused on building purpose-built solutions for utilities in the following categories: print and mail, bill redesign, customerengagement
UTILITEC, A DOXIM COMPANY EXPANDS UTILITY-FOCUSED CUSTOMER Company dramatically increases production capacity and speed to delivery with expansion of fulfillment facilities across North America. Utilitec, a Doxim Company (www.utilitec.net), the premiere utility-exclusive Customer Communications Management (CCM) software and services provider, today announces the expansion of its fulfillment operations as it moves from one fulfillment center to four UTILITY SOLUTION CASE STUDIES Case Studies. We are client-focused, solution obsessed and proud of our quality standards. We deliver specific solutions to meet major industry needs. Clients trust us to maximize their customer communications. They choose us because we deliver on time, every time. We help our clients understand their data and the best solutions fortheir
INVESTING IN THE FUTURE WITH CUSTOMER INFORMATION SYSTEMSSEE MORE ONUTILITEC.NET
WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
MEET OUR TEAMS
Our sales team is comprised of industry experts who know utilities and the problems they face inside and out. Because they work exclusively with utilities, they have the foresight to ask the important questions and get the right information. Request a Demo Today. Schedule aTHE UTILITEC VISION
Our Vision: To create a positive and long-lasting impact on our clients, our employees, and our environment. Our Mission Statement: We provide solutions that empower utilities to improve service, increase collections, and engage their customers.UTILITY NEWS
Read More. 7/16/2020. Doxim Announces the Omnichannel Payments Solution for Utilities, for a Complete Experience from Utility Data Processing to Billing and Payment. Read More. 6/30/2020. Utilitec, a Doxim Company Expands Utility-Focused Customer Communication Management Operations Across North America. E-BILLING SOLUTIONS FOR UTILITIES Online Self-Service Portal. Delight and engage your customers in the bill presentment and payment process with an easy to use interface. Going paperless, setting up scheduled payments, linking accounts, paying multiple accounts in one transaction are just some of the actions your customers will enjoy using. DATA SECURITY SOLUTIONS FOR UTILITIES Securing Your Data. Utilitec understands the high priority that is placed on managing sensitive customer data and we have developed specific, corporate-wide protocols for data and physical building security. The transmission and storage of sensitive customer data is monitored and protected with sophisticated firewall and encryptiontechnology
PRINT AND MAIL SOLUTIONS FOR UTILITIES Printing. We are proud to be a nationally known provider of print and mail solutions for utilities. We print accurately and ensure continuous error-free printing during production. Utilitec’s full color inkjet, roll-to-sheet printing technologies manage the printing requirements of all bills and customer communications. CAREERS IN THE METRO DETROIT AREA Live Your Best Life with Utilitec. We want to support the entire you, at and outside work at Utilitec. That is why we believe in the great work-life balance, encourage career growth, and COMMUNITY OUTREACH IN METRO DETROIT Each quarter, the Utilitec team dedicates their time, energy, and resources to positively impact our local communities. Whether through donations, volunteering time, or hosting internal events, our hardworking team has shown unwavering enthusiasm to help others. For the last quarter of 2019, we raised over $750 for HAVEN of OaklandCounty MI.
WHY CUSTOMER EXPERIENCE SHOULD MATTER TO UTILITIES Why Customer Experience Should Matter to Utilities . Of course, customer service has always been important. In fact, the basic tenets of customer service, such as “know your customer” and “the customer is always right” are timeless. PRINT & PAYMENT SOLUTIONS FOR UTILITIES Since 2001, Utilitec has focused exclusively on utility billing and EBPP services. Our products and solutions are built around the unique needs of the utility industry, providing critical visibility into your billing data. From east coast to west coast and everywhere in between, our full-color expertise, flexible document design, CIS expertiseUTILITEC SERVICES
Innovative service and solutions are the Utilitec standard. We recognize the importance of quality partnerships and that they cannot exist without trust, communication and accessibility. We believe in providing rewarding experiences with value added customer communication. There is no substitute for an authentic, genuinepartnership.
WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
THE UTILITEC ADVANTAGE Industry Focus. Since 2001, we have specifically focused on building purpose-built solutions for utilities. Given our unique focus on the utility sector and our deep understanding of the difficulty of billing from a gas, water, or electric meter, our knowledge of utility market dynamics will benefit you as your business needs continue to evolve. PAYMENT SOLUTIONS FOR UTILITIES Payment Made Easy. Customers want options to receive, view, and pay their utility bills. More importantly, they want the ability to move seamlessly between payment channels and methods as their needs andpreferences change.
MEET OUR TEAMS
OUR HISTORY
Our History. Over the course of our 30+ year history, Utilitec has earned a reputation of a customer communications management expert for clients in the utility industry. Since 2001, we have specifically focused on building purpose-built solutions for utilities in the following categories: print and mail, bill redesign, customerengagement
UTILITEC, A DOXIM COMPANY EXPANDS UTILITY-FOCUSED CUSTOMER Company dramatically increases production capacity and speed to delivery with expansion of fulfillment facilities across North America. Utilitec, a Doxim Company (www.utilitec.net), the premiere utility-exclusive Customer Communications Management (CCM) software and services provider, today announces the expansion of its fulfillment operations as it moves from one fulfillment center to four UTILITY SOLUTION CASE STUDIES Case Studies. We are client-focused, solution obsessed and proud of our quality standards. We deliver specific solutions to meet major industry needs. Clients trust us to maximize their customer communications. They choose us because we deliver on time, every time. We help our clients understand their data and the best solutions fortheir
INVESTING IN THE FUTURE WITH CUSTOMER INFORMATION SYSTEMSSEE MORE ONUTILITEC.NET
PRINT & PAYMENT SOLUTIONS FOR UTILITIES Since 2001, Utilitec has focused exclusively on utility billing and EBPP services. Our products and solutions are built around the unique needs of the utility industry, providing critical visibility into your billing data. From east coast to west coast and everywhere in between, our full-color expertise, flexible document design, CIS expertiseUTILITEC SERVICES
Innovative service and solutions are the Utilitec standard. We recognize the importance of quality partnerships and that they cannot exist without trust, communication and accessibility. We believe in providing rewarding experiences with value added customer communication. There is no substitute for an authentic, genuinepartnership.
WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
THE UTILITEC ADVANTAGE Industry Focus. Since 2001, we have specifically focused on building purpose-built solutions for utilities. Given our unique focus on the utility sector and our deep understanding of the difficulty of billing from a gas, water, or electric meter, our knowledge of utility market dynamics will benefit you as your business needs continue to evolve. PAYMENT SOLUTIONS FOR UTILITIES Payment Made Easy. Customers want options to receive, view, and pay their utility bills. More importantly, they want the ability to move seamlessly between payment channels and methods as their needs andpreferences change.
MEET OUR TEAMS
OUR HISTORY
Our History. Over the course of our 30+ year history, Utilitec has earned a reputation of a customer communications management expert for clients in the utility industry. Since 2001, we have specifically focused on building purpose-built solutions for utilities in the following categories: print and mail, bill redesign, customerengagement
UTILITEC, A DOXIM COMPANY EXPANDS UTILITY-FOCUSED CUSTOMER Company dramatically increases production capacity and speed to delivery with expansion of fulfillment facilities across North America. Utilitec, a Doxim Company (www.utilitec.net), the premiere utility-exclusive Customer Communications Management (CCM) software and services provider, today announces the expansion of its fulfillment operations as it moves from one fulfillment center to four UTILITY SOLUTION CASE STUDIES Case Studies. We are client-focused, solution obsessed and proud of our quality standards. We deliver specific solutions to meet major industry needs. Clients trust us to maximize their customer communications. They choose us because we deliver on time, every time. We help our clients understand their data and the best solutions fortheir
INVESTING IN THE FUTURE WITH CUSTOMER INFORMATION SYSTEMSSEE MORE ONUTILITEC.NET
WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
MEET OUR TEAMS
Our sales team is comprised of industry experts who know utilities and the problems they face inside and out. Because they work exclusively with utilities, they have the foresight to ask the important questions and get the right information. Request a Demo Today. Schedule aTHE UTILITEC VISION
Our Vision: To create a positive and long-lasting impact on our clients, our employees, and our environment. Our Mission Statement: We provide solutions that empower utilities to improve service, increase collections, and engage their customers.UTILITY NEWS
Read More. 7/16/2020. Doxim Announces the Omnichannel Payments Solution for Utilities, for a Complete Experience from Utility Data Processing to Billing and Payment. Read More. 6/30/2020. Utilitec, a Doxim Company Expands Utility-Focused Customer Communication Management Operations Across North America. E-BILLING SOLUTIONS FOR UTILITIES Online Self-Service Portal. Delight and engage your customers in the bill presentment and payment process with an easy to use interface. Going paperless, setting up scheduled payments, linking accounts, paying multiple accounts in one transaction are just some of the actions your customers will enjoy using. DATA SECURITY SOLUTIONS FOR UTILITIES Securing Your Data. Utilitec understands the high priority that is placed on managing sensitive customer data and we have developed specific, corporate-wide protocols for data and physical building security. The transmission and storage of sensitive customer data is monitored and protected with sophisticated firewall and encryptiontechnology
PRINT AND MAIL SOLUTIONS FOR UTILITIES Printing. We are proud to be a nationally known provider of print and mail solutions for utilities. We print accurately and ensure continuous error-free printing during production. Utilitec’s full color inkjet, roll-to-sheet printing technologies manage the printing requirements of all bills and customer communications. CAREERS IN THE METRO DETROIT AREA Live Your Best Life with Utilitec. We want to support the entire you, at and outside work at Utilitec. That is why we believe in the great work-life balance, encourage career growth, and COMMUNITY OUTREACH IN METRO DETROIT Each quarter, the Utilitec team dedicates their time, energy, and resources to positively impact our local communities. Whether through donations, volunteering time, or hosting internal events, our hardworking team has shown unwavering enthusiasm to help others. For the last quarter of 2019, we raised over $750 for HAVEN of OaklandCounty MI.
WHY CUSTOMER EXPERIENCE SHOULD MATTER TO UTILITIES Why Customer Experience Should Matter to Utilities . Of course, customer service has always been important. In fact, the basic tenets of customer service, such as “know your customer” and “the customer is always right” are timeless. PRINT & PAYMENT SOLUTIONS FOR UTILITIES Since 2001, Utilitec has focused exclusively on utility billing and EBPP services. Our products and solutions are built around the unique needs of the utility industry, providing critical visibility into your billing data. From east coast to west coast and everywhere in between, our full-color expertise, flexible document design, CIS expertiseUTILITEC SERVICES
Innovative service and solutions are the Utilitec standard. We recognize the importance of quality partnerships and that they cannot exist without trust, communication and accessibility. We believe in providing rewarding experiences with value added customer communication. There is no substitute for an authentic, genuinepartnership.
WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
THE UTILITEC ADVANTAGE Industry Focus. Since 2001, we have specifically focused on building purpose-built solutions for utilities. Given our unique focus on the utility sector and our deep understanding of the difficulty of billing from a gas, water, or electric meter, our knowledge of utility market dynamics will benefit you as your business needs continue to evolve. PAYMENT SOLUTIONS FOR UTILITIES Payment Made Easy. Customers want options to receive, view, and pay their utility bills. More importantly, they want the ability to move seamlessly between payment channels and methods as their needs andpreferences change.
MEET OUR TEAMS
OUR HISTORY
Our History. Over the course of our 30+ year history, Utilitec has earned a reputation of a customer communications management expert for clients in the utility industry. Since 2001, we have specifically focused on building purpose-built solutions for utilities in the following categories: print and mail, bill redesign, customerengagement
UTILITEC, A DOXIM COMPANY EXPANDS UTILITY-FOCUSED CUSTOMER Company dramatically increases production capacity and speed to delivery with expansion of fulfillment facilities across North America. Utilitec, a Doxim Company (www.utilitec.net), the premiere utility-exclusive Customer Communications Management (CCM) software and services provider, today announces the expansion of its fulfillment operations as it moves from one fulfillment center to four UTILITY SOLUTION CASE STUDIES Case Studies. We are client-focused, solution obsessed and proud of our quality standards. We deliver specific solutions to meet major industry needs. Clients trust us to maximize their customer communications. They choose us because we deliver on time, every time. We help our clients understand their data and the best solutions fortheir
INVESTING IN THE FUTURE WITH CUSTOMER INFORMATION SYSTEMSSEE MORE ONUTILITEC.NET
PRINT & PAYMENT SOLUTIONS FOR UTILITIES Since 2001, Utilitec has focused exclusively on utility billing and EBPP services. Our products and solutions are built around the unique needs of the utility industry, providing critical visibility into your billing data. From east coast to west coast and everywhere in between, our full-color expertise, flexible document design, CIS expertiseUTILITEC SERVICES
Innovative service and solutions are the Utilitec standard. We recognize the importance of quality partnerships and that they cannot exist without trust, communication and accessibility. We believe in providing rewarding experiences with value added customer communication. There is no substitute for an authentic, genuinepartnership.
WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
THE UTILITEC ADVANTAGE Industry Focus. Since 2001, we have specifically focused on building purpose-built solutions for utilities. Given our unique focus on the utility sector and our deep understanding of the difficulty of billing from a gas, water, or electric meter, our knowledge of utility market dynamics will benefit you as your business needs continue to evolve. PAYMENT SOLUTIONS FOR UTILITIES Payment Made Easy. Customers want options to receive, view, and pay their utility bills. More importantly, they want the ability to move seamlessly between payment channels and methods as their needs andpreferences change.
MEET OUR TEAMS
OUR HISTORY
Our History. Over the course of our 30+ year history, Utilitec has earned a reputation of a customer communications management expert for clients in the utility industry. Since 2001, we have specifically focused on building purpose-built solutions for utilities in the following categories: print and mail, bill redesign, customerengagement
UTILITEC, A DOXIM COMPANY EXPANDS UTILITY-FOCUSED CUSTOMER Company dramatically increases production capacity and speed to delivery with expansion of fulfillment facilities across North America. Utilitec, a Doxim Company (www.utilitec.net), the premiere utility-exclusive Customer Communications Management (CCM) software and services provider, today announces the expansion of its fulfillment operations as it moves from one fulfillment center to four UTILITY SOLUTION CASE STUDIES Case Studies. We are client-focused, solution obsessed and proud of our quality standards. We deliver specific solutions to meet major industry needs. Clients trust us to maximize their customer communications. They choose us because we deliver on time, every time. We help our clients understand their data and the best solutions fortheir
INVESTING IN THE FUTURE WITH CUSTOMER INFORMATION SYSTEMSSEE MORE ONUTILITEC.NET
WHAT UTILITEC DOES
Giving our utilities choices are important to us. Enhance your customer service experience through omni-channel payment options. Whether your customer wants a printed bill, an email, or even a text message, you can count on our platform to get it right every time. Request a Demo Today. Schedule a demo to learn more about the UtilitecAdvantage.
MEET OUR TEAMS
Our sales team is comprised of industry experts who know utilities and the problems they face inside and out. Because they work exclusively with utilities, they have the foresight to ask the important questions and get the right information. Request a Demo Today. Schedule aTHE UTILITEC VISION
Our Vision: To create a positive and long-lasting impact on our clients, our employees, and our environment. Our Mission Statement: We provide solutions that empower utilities to improve service, increase collections, and engage their customers.UTILITY NEWS
Read More. 7/16/2020. Doxim Announces the Omnichannel Payments Solution for Utilities, for a Complete Experience from Utility Data Processing to Billing and Payment. Read More. 6/30/2020. Utilitec, a Doxim Company Expands Utility-Focused Customer Communication Management Operations Across North America. E-BILLING SOLUTIONS FOR UTILITIES Online Self-Service Portal. Delight and engage your customers in the bill presentment and payment process with an easy to use interface. Going paperless, setting up scheduled payments, linking accounts, paying multiple accounts in one transaction are just some of the actions your customers will enjoy using. DATA SECURITY SOLUTIONS FOR UTILITIES Securing Your Data. Utilitec understands the high priority that is placed on managing sensitive customer data and we have developed specific, corporate-wide protocols for data and physical building security. The transmission and storage of sensitive customer data is monitored and protected with sophisticated firewall and encryptiontechnology
PRINT AND MAIL SOLUTIONS FOR UTILITIES Printing. We are proud to be a nationally known provider of print and mail solutions for utilities. We print accurately and ensure continuous error-free printing during production. Utilitec’s full color inkjet, roll-to-sheet printing technologies manage the printing requirements of all bills and customer communications. CAREERS IN THE METRO DETROIT AREA Live Your Best Life with Utilitec. We want to support the entire you, at and outside work at Utilitec. That is why we believe in the great work-life balance, encourage career growth, and COMMUNITY OUTREACH IN METRO DETROIT Each quarter, the Utilitec team dedicates their time, energy, and resources to positively impact our local communities. Whether through donations, volunteering time, or hosting internal events, our hardworking team has shown unwavering enthusiasm to help others. For the last quarter of 2019, we raised over $750 for HAVEN of OaklandCounty MI.
WHY CUSTOMER EXPERIENCE SHOULD MATTER TO UTILITIES Why Customer Experience Should Matter to Utilities . Of course, customer service has always been important. In fact, the basic tenets of customer service, such as “know your customer” and “the customer is always right” are timeless. PRINT & PAYMENT SOLUTIONS FOR UTILITIES Utilitec is a full-service provider focuses exclusively on utility billing and electronic bill print and presentment solutions.UTILITEC SERVICES
Customer Experience. Our clients are never provided with cookie-cutter solutions. Innovative service and solutions are the Utilitec standard. We recognize the importance of quality partnerships and that they cannot exist without trust, communication and accessibility. THE UTILITEC ADVANTAGE Why Choose Us? There are tons of vendors that utilities could select to partner with for print, mail, and payment. Why choose Utilitec? When utilities want a partner that matches their goals, they look toUtilitec.
PAYMENT SOLUTIONS FOR UTILITIES Payment Made Easy. Customers want options to receive, view, and pay their utility bills. More importantly, they want the ability to move seamlessly between payment channels and methods as their needs andpreferences change.
WHAT UTILITEC DOES
The Power of You. Your customer engagement begins with you. Your data, your design and your delivery are second to none with Utilitec. Gone are the days of inflexible systems provided by vendors that require costly customization and long implementations.OUR HISTORY
Our History . Over the course of our 30+ year history, Utilitec has earned a reputation of a customer communications management expert for clients in the utility industry.MEET OUR TEAMS
UTILITEC, A DOXIM COMPANY EXPANDS UTILITY-FOCUSED CUSTOMER Company dramatically increases production capacity and speed to delivery with expansion of fulfillment facilities across North America. Utilitec, a Doxim Company (www.utilitec.net), the premiere utility-exclusive Customer Communications Management (CCM) software and services provider, today announces the expansion of its fulfillment operations as it moves from one fulfillment center to four UTILITY SOLUTION CASE STUDIES Each utility company's needs are unique. Read our case studies to learn how we helped our clients improve their customer communications. INVESTING IN THE FUTURE WITH CUSTOMER INFORMATION SYSTEMSSEE MORE ONUTILITEC.NET
PRINT & PAYMENT SOLUTIONS FOR UTILITIES Utilitec is a full-service provider focuses exclusively on utility billing and electronic bill print and presentment solutions.UTILITEC SERVICES
Customer Experience. Our clients are never provided with cookie-cutter solutions. Innovative service and solutions are the Utilitec standard. We recognize the importance of quality partnerships and that they cannot exist without trust, communication and accessibility. THE UTILITEC ADVANTAGE Why Choose Us? There are tons of vendors that utilities could select to partner with for print, mail, and payment. Why choose Utilitec? When utilities want a partner that matches their goals, they look toUtilitec.
PAYMENT SOLUTIONS FOR UTILITIES Payment Made Easy. Customers want options to receive, view, and pay their utility bills. More importantly, they want the ability to move seamlessly between payment channels and methods as their needs andpreferences change.
WHAT UTILITEC DOES
The Power of You. Your customer engagement begins with you. Your data, your design and your delivery are second to none with Utilitec. Gone are the days of inflexible systems provided by vendors that require costly customization and long implementations.OUR HISTORY
Our History . Over the course of our 30+ year history, Utilitec has earned a reputation of a customer communications management expert for clients in the utility industry.MEET OUR TEAMS
UTILITEC, A DOXIM COMPANY EXPANDS UTILITY-FOCUSED CUSTOMER Company dramatically increases production capacity and speed to delivery with expansion of fulfillment facilities across North America. Utilitec, a Doxim Company (www.utilitec.net), the premiere utility-exclusive Customer Communications Management (CCM) software and services provider, today announces the expansion of its fulfillment operations as it moves from one fulfillment center to four UTILITY SOLUTION CASE STUDIES Each utility company's needs are unique. Read our case studies to learn how we helped our clients improve their customer communications. INVESTING IN THE FUTURE WITH CUSTOMER INFORMATION SYSTEMSSEE MORE ONUTILITEC.NET
MEET OUR TEAMS
Each team at Utilitec works together to support our mission statement and provide the best service possible to our clients.THE UTILITEC VISION
Our Vision: To create a positive and long-lasting impact on our clients, our employees, and our environment. Our Mission Statement: We provide solutions that empower utilities to improve service, increase collections, and engage their customers. E-BILLING SOLUTIONS FOR UTILITIES Online Self-Service Portal. Delight and engage your customers in the bill presentment and payment process with an easy to use interface. Going paperless, setting up scheduled payments, linking accounts, paying multiple accounts in one transaction are just some of the actions your customers will enjoy using. DATA SECURITY SOLUTIONS FOR UTILITIES Securing Your Data. Utilitec understands the high priority that is placed on managing sensitive customer data and we have developed specific, corporate-wide protocols for data and physical buildingsecurity.
UTILITY NEWS
The Utilitec Blog. Stay up to date on what's happening around Utilitec and current news in the utility industry. Follow our blog! PRINT AND MAIL SOLUTIONS FOR UTILITIES Print & Mail Printing . We are proud to be a nationally known provider of print and mail solutions for utilities. We print accurately and ensure continuous error-free printing during production. CAREERS IN THE METRO DETROIT AREA Live Your Best Life with Utilitec. We want to support the entire you, at and outside work at Utilitec. That is why we believe in the great work-life balance, encourage career growth, andCORPORATE CULTURE
We are proud of our work partnering with utilities, and also proud of our people. Read about what makes the Utilitec culture strong and the benefits to our employees. COMMUNITY OUTREACH IN METRO DETROIT Giving Back. Each quarter, the Utilitec team dedicates their time, energy, and resources to positively impact our local communities. Whether through donations, volunteering time, or hosting internal events, our hardworking team has shown unwavering enthusiasm to helpothers.
WHY CUSTOMER EXPERIENCE SHOULD MATTER TO UTILITIES Why Customer Experience Should Matter to Utilities . Of course, customer service has always been important. In fact, the basic tenets of customer service, such as “know your customer” and “the customer is always right” are timeless.UTILITEC
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> Unrivaled experience, innovative solutions and personal stewardship. Empowered data drives engaging design and efficient delivery. Utilitec is proud to service municipal, cooperative, investor-owned and public utilities across the nation. We focus on providing solutions specific to each organization. We don’t settle for one-size-fits-all. Instead, we identify specific solutions to meet unique needs. Utilitec helps utility companies across the country to maximize their customer communications. We provide our partners and their customers with accuracy, speed and convenience.EMPOWERED DATA
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