THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly calendar screens based on “employee” or “crew”. PRICING - THE CUSTOMER FACTORSEE MORE ON THECUSTOMERFACTOR.COM THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. TOKENS AND IT'S USES Adding a PO number to an invoice is to simple here at The Customer Factor By creating a custom field called "PO Number"from within any PRINTING ADDRESS LABELS Printing labels is easy within The Customer Factor.It all starts with the search though, so for example, if you want to print labels for all customers then you would go to the customer search screen (click “Search” under the “Customers” tab) or simply click the number that’s in parenthesis next to the “Customers” tab. THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

COLOR CODE EMPLOYEE/CREW APPOINTMENTS ON YOUR CALENDARS Simply open up the color window for each employee/crew name and there is an option available that you can check. The option says “reset to default color (black)”. As soon as you check that box, the color window will close and all your appointments for the employee/crew which had their color reset will revert back to displaying by

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly calendar screens based on “employee” or “crew”. PRICING - THE CUSTOMER FACTORSEE MORE ON THECUSTOMERFACTOR.COM THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. TOKENS AND IT'S USES Adding a PO number to an invoice is to simple here at The Customer Factor By creating a custom field called "PO Number"from within any PRINTING ADDRESS LABELS Printing labels is easy within The Customer Factor.It all starts with the search though, so for example, if you want to print labels for all customers then you would go to the customer search screen (click “Search” under the “Customers” tab) or simply click the number that’s in parenthesis next to the “Customers” tab. THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

COLOR CODE EMPLOYEE/CREW APPOINTMENTS ON YOUR CALENDARS Simply open up the color window for each employee/crew name and there is an option available that you can check. The option says “reset to default color (black)”. As soon as you check that box, the color window will close and all your appointments for the employee/crew which had their color reset will revert back to displaying by ABOUT - THE CUSTOMER FACTOR About. Home About. The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with index cards and the manual follow up process. Follow up is important but having to sift through index cards all the time just wasn’t fun and was a huge time JOIN NOW - THE CUSTOMER FACTOR Join Now. Yes! I’m looking forward to using The Customer Factor to streamline my entire business, save time, and capture more profit producing jobs! I will never have to pay for any updates, upgrades, or modifications made to The Customer Factor. as long as I’m a member of The Customer Factor, my pricing will absolutely NEVER go up!

FREE DEMO ACCOUNT

Free Demo Account. Thanks for expressing an interest in The Customer Factor. As soon as you’ve filled out the username/password information below we’ll send you the login info. Once you start playing around with our software, you will quickly see why so many service business owners are talking about The Customer Factor! DISCOUNT - THE CUSTOMER FACTOR Discount. All PWRA and WCRA Members! If you’re a member of PWRA or WCRA we have a special discount just for you. Our normal pricing is $44.95 per month but you can join The Customer Factor for a flat $120 for the first six months! That’s a measly $20 a month! After 6 months the pricing does resume at $44.95 but it won’t matter. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with EMAIL INVOICES TO YOUR CUSTOMERS! Email Invoices To Your Customers! 2. New Features. We just released a new feature here at www.thecustomerfactor.com that will allow you to send invoices to your customers via email (note: you can send estimates to your prospects and customers via email too, but that’s discussed here ). It’s a self explanatory feature, but below we’ll

show

SALUTATIONS FOR PROSPECTS AND CUSTOMERS We just introduced a couple of new customer search criteria into www.thecustomerfactor.com . Here is an image showing you a visual of the search criteria: 1) EMAIL ESTIMATES TO PROSPECTS & CUSTOMERS! We just released a new feature here at /www.thecustomerfactor.com that will allow you to send estimates to your prospects and customers via email (note: you can send invoices to your customers via email too, but that’s discussed in another post).It’s a pretty self explanatory feature, but below I’ll show you some screenshots and provide some more insight into the feature. CREATING & PRINTING ESTIMATES FOR CUSTOMERS A window will open up that looks like this: The estimate details will prefill for you so all you have to do is insert the date that you and the customer have agreed to do the job on, choose one of the options from the “How often” area, and click the “schedule” button.

The

SCHEDULE & CREATE INVOICES ALL AT ONCE This is a screenshot of the “Schedule jobs” section in a customer profile screen. When you click the “schedule & create invoice” button, the job (s) you’re scheduling will automatically populate in the “current jobs” section and you’ll immediately be sent to the “create invoice” screen. On

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

PRINTING ADDRESS LABELS Printing labels is easy within The Customer Factor.It all starts with the search though, so for example, if you want to print labels for all customers then you would go to the customer search screen (click “Search” under the “Customers” tab) or simply click the number that’s in parenthesis next to the “Customers” tab. TOKENS AND IT'S USES Adding a PO number to an invoice is to simple here at The Customer Factor By creating a custom field called "PO Number"from within any

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

PRINTING ADDRESS LABELS Printing labels is easy within The Customer Factor.It all starts with the search though, so for example, if you want to print labels for all customers then you would go to the customer search screen (click “Search” under the “Customers” tab) or simply click the number that’s in parenthesis next to the “Customers” tab. TOKENS AND IT'S USES Adding a PO number to an invoice is to simple here at The Customer Factor By creating a custom field called "PO Number"from within any WELCOME - THE CUSTOMER FACTOR Welcome. Congratulations on your decision to join The Customer Factor! An email should be arriving in your inbox soon. It’ll contain your username and password which you just created. If you don’t receive this “Welcome to The Customer Factor” email, check your junk FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly ABOUT - THE CUSTOMER FACTOR About. Home About. The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with index cards and the manual follow up process. Follow up is important but having to sift through index cards all the time just wasn’t fun and was a huge time FREQUENTLY ASKED QUESTIONS Oh by the way. The Customer Factor is in option 1. :o) Our pricing structure is easy on the budget with no surprises. Here’s some recent news to really bring this “additional fees” point home. A member of The Customer Factor sent us the question and answer below that was posted in a forum. Check it out. THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

2. NEW FEATURES ARCHIVES We recently created a new feature in The Customer Factor called "Big Proposal". It's really becoming a user favorite. If you're not using it to send interested prospects and customers a proposal/estimate, we highly encourage you to do so.

1. SETUP ARCHIVES

This is the where you can set up more options for your needs. Phone Format: If you're in the U.S. or Canada you select the first option and enter the phone number in the box. SENDING BIG PROPOSAL This article discusses how to send a Big Proposal in The Customer Factor.We already discussed creating a Big Proposal, so after creating a Big Proposal or multiple Big Proposals, it’s now time to send one to a prospect or customer.. First, you go through the process of creating the estimate just like you always do. TRACK YOUR INVOICES! So if you pick up the phone and call ’em, you can click the “add” link next to “History” and a window will open where you can add a short note based on the conversation you have with the customer. In conjunction with this Invoice History feature, we’ve also introduced a way for you to easily email and print payment

reminders, but

PRINT AND/OR EMAIL STATEMENTS TO CUSTOMERS A new statement search has been added to the Invoice search screen, so click “search” under the “Invoices” tab and then choose the “print/email statements” search. This’ll open up an area where you can do a number of different statement searches. Maybe you want to do a search for all customers having at least one unpaid invoice.

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. WELCOME - THE CUSTOMER FACTOR Welcome. Congratulations on your decision to join The Customer Factor! An email should be arriving in your inbox soon. It’ll contain your username and password which you just created. If you don’t receive this “Welcome to The Customer Factor” email, check your junk

folder. If

THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. TOKENS AND IT'S USES Adding a PO number to an invoice is to simple here at The Customer Factor By creating a custom field called "PO Number"from within any THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. WELCOME - THE CUSTOMER FACTOR Welcome. Congratulations on your decision to join The Customer Factor! An email should be arriving in your inbox soon. It’ll contain your username and password which you just created. If you don’t receive this “Welcome to The Customer Factor” email, check your junk

folder. If

THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. TOKENS AND IT'S USES Adding a PO number to an invoice is to simple here at The Customer Factor By creating a custom field called "PO Number"from within any THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

WELCOME - THE CUSTOMER FACTOR Welcome. Congratulations on your decision to join The Customer Factor! An email should be arriving in your inbox soon. It’ll contain your username and password which you just created. If you don’t receive this “Welcome to The Customer Factor” email, check your junk FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly ABOUT - THE CUSTOMER FACTOR About. Home About. The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with index cards and the manual follow up process. Follow up is important but having to sift through index cards all the time just wasn’t fun and was a huge time THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

2. NEW FEATURES ARCHIVES We recently created a new feature in The Customer Factor called "Big Proposal". It's really becoming a user favorite. If you're not using it to send interested prospects and customers a proposal/estimate, we highly encourage you to do so. 8. SOFTWARE TUTORIALS ARCHIVES Sending a statement is easy here at The Customer Factor To access and print/email a statement pls go into the customer profile, scroll to bottom of screen and you'll see

1. SETUP ARCHIVES

This is the where you can set up more options for your needs. Phone Format: If you're in the U.S. or Canada you select the first option and enter the phone number in the box. EMAIL INVOICES TO YOUR CUSTOMERS! Email Invoices To Your Customers! 2. New Features. We just released a new feature here at www.thecustomerfactor.com that will allow you to send invoices to your customers via email (note: you can send estimates to your prospects and customers via email too, but that’s discussed here ). It’s a self explanatory feature, but below we’ll

show

PRINT AND/OR EMAIL STATEMENTS TO CUSTOMERS A new statement search has been added to the Invoice search screen, so click “search” under the “Invoices” tab and then choose the “print/email statements” search. This’ll open up an area where you can do a number of different statement searches. Maybe you want to do a search for all customers having at least one unpaid invoice. TRACK YOUR INVOICES! So if you pick up the phone and call ’em, you can click the “add” link next to “History” and a window will open where you can add a short note based on the conversation you have with the customer. In conjunction with this Invoice History feature, we’ve also introduced a way for you to easily email and print payment

reminders, but

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly calendar screens based on “employee” or “crew”. THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly calendar screens based on “employee” or “crew”. THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

ABOUT - THE CUSTOMER FACTOR About. Home About. The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with index cards and the manual follow up process. Follow up is important but having to sift through index cards all the time just wasn’t fun and was a huge time PRICING - THE CUSTOMER FACTOR The Customer Factor on the other hand is a “must have” investment in your business. This isn’t just a software product that helps you “manage”. It’s a software product that’ll help you GROW! If The Customer Factor doesn’t actually make you money along the way, then simply cancel. No JOIN NOW - THE CUSTOMER FACTOR Join Now. Yes! I’m looking forward to using The Customer Factor to streamline my entire business, save time, and capture more profit producing jobs! I will never have to pay for any updates, upgrades, or modifications made to The Customer Factor. as long as I’m a member of The Customer Factor, my pricing will absolutely NEVER go up! FREQUENTLY ASKED QUESTIONS Oh by the way. The Customer Factor is in option 1. :o) Our pricing structure is easy on the budget with no surprises. Here’s some recent news to really bring this “additional fees” point home. A member of The Customer Factor sent us the question and answer below that was posted in a forum. Check it out. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with

CONTACT US!

Home Cell Work. Email Address: How did you hear about us? Please insert a summary of the service (s) you have an interest in hearing more about: To eliminate automated spam submissions please verify that you're. a human by inserting the number below into the designated

field.

EMAIL INVOICES TO YOUR CUSTOMERS! Email Invoices To Your Customers! 2. New Features. We just released a new feature here at www.thecustomerfactor.com that will allow you to send invoices to your customers via email (note: you can send estimates to your prospects and customers via email too, but that’s discussed here ). It’s a self explanatory feature, but below we’ll

show

SETUP - THE CUSTOMER FACTOR KNOWLEDGE BASE Browser Setup: Firefox. Set Starting Invoice Number. Customize Your Invoices. Customize Your Estimates. Adding job types/items. Setting your Appt. Time Defaults. Creating an Estimate and Invoice Email Template. Create & Manage Users/Subusers. EMAILS & EMAIL TEMPLATES Emailing Customers. Custom Email Setup. Email Personalization. Adding Signature to Emails. Email Modifications. Tokens: When tokens Don't Retrieve Data. How to Print & Email Customer Statements. Emailing Invoices to Multiple Customers. How to Insert an Image Into an Editor.

SCHEDULING A JOB

This is where you would schedule the job. We'll look at the specifics in a minute. If it's a new customer then go to the add customer screen or you can hover over the "Customers" tab at the top and click "Add". Add whatever customer info you have and when you get to the bottom of the screen you'll be in the schedule jobs area: So let's schedule

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly calendar screens based on “employee” or “crew”. THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly calendar screens based on “employee” or “crew”. THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

ABOUT - THE CUSTOMER FACTOR About. Home About. The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with index cards and the manual follow up process. Follow up is important but having to sift through index cards all the time just wasn’t fun and was a huge time PRICING - THE CUSTOMER FACTOR The Customer Factor on the other hand is a “must have” investment in your business. This isn’t just a software product that helps you “manage”. It’s a software product that’ll help you GROW! If The Customer Factor doesn’t actually make you money along the way, then simply cancel. No JOIN NOW - THE CUSTOMER FACTOR Join Now. Yes! I’m looking forward to using The Customer Factor to streamline my entire business, save time, and capture more profit producing jobs! I will never have to pay for any updates, upgrades, or modifications made to The Customer Factor. as long as I’m a member of The Customer Factor, my pricing will absolutely NEVER go up! FREQUENTLY ASKED QUESTIONS Oh by the way. The Customer Factor is in option 1. :o) Our pricing structure is easy on the budget with no surprises. Here’s some recent news to really bring this “additional fees” point home. A member of The Customer Factor sent us the question and answer below that was posted in a forum. Check it out. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with

CONTACT US!

Home Cell Work. Email Address: How did you hear about us? Please insert a summary of the service (s) you have an interest in hearing more about: To eliminate automated spam submissions please verify that you're. a human by inserting the number below into the designated

field.

EMAIL INVOICES TO YOUR CUSTOMERS! Email Invoices To Your Customers! 2. New Features. We just released a new feature here at www.thecustomerfactor.com that will allow you to send invoices to your customers via email (note: you can send estimates to your prospects and customers via email too, but that’s discussed here ). It’s a self explanatory feature, but below we’ll

show

SETUP - THE CUSTOMER FACTOR KNOWLEDGE BASE Browser Setup: Firefox. Set Starting Invoice Number. Customize Your Invoices. Customize Your Estimates. Adding job types/items. Setting your Appt. Time Defaults. Creating an Estimate and Invoice Email Template. Create & Manage Users/Subusers. EMAILS & EMAIL TEMPLATES Emailing Customers. Custom Email Setup. Email Personalization. Adding Signature to Emails. Email Modifications. Tokens: When tokens Don't Retrieve Data. How to Print & Email Customer Statements. Emailing Invoices to Multiple Customers. How to Insert an Image Into an Editor.

SCHEDULING A JOB

This is where you would schedule the job. We'll look at the specifics in a minute. If it's a new customer then go to the add customer screen or you can hover over the "Customers" tab at the top and click "Add". Add whatever customer info you have and when you get to the bottom of the screen you'll be in the schedule jobs area: So let's schedule

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly calendar screens based on “employee” or “crew”. THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly calendar screens based on “employee” or “crew”. THE CUSTOMER FACTOR VIDEO TRAINING Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

ABOUT - THE CUSTOMER FACTOR About. Home About. The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with index cards and the manual follow up process. Follow up is important but having to sift through index cards all the time just wasn’t fun and was a huge time PRICING - THE CUSTOMER FACTOR The Customer Factor on the other hand is a “must have” investment in your business. This isn’t just a software product that helps you “manage”. It’s a software product that’ll help you GROW! If The Customer Factor doesn’t actually make you money along the way, then simply cancel. No JOIN NOW - THE CUSTOMER FACTOR Join Now. Yes! I’m looking forward to using The Customer Factor to streamline my entire business, save time, and capture more profit producing jobs! I will never have to pay for any updates, upgrades, or modifications made to The Customer Factor. as long as I’m a member of The Customer Factor, my pricing will absolutely NEVER go up! FREQUENTLY ASKED QUESTIONS Oh by the way. The Customer Factor is in option 1. :o) Our pricing structure is easy on the budget with no surprises. Here’s some recent news to really bring this “additional fees” point home. A member of The Customer Factor sent us the question and answer below that was posted in a forum. Check it out. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with

CONTACT US!

Home Cell Work. Email Address: How did you hear about us? Please insert a summary of the service (s) you have an interest in hearing more about: To eliminate automated spam submissions please verify that you're. a human by inserting the number below into the designated

field.

EMAIL INVOICES TO YOUR CUSTOMERS! Email Invoices To Your Customers! 2. New Features. We just released a new feature here at www.thecustomerfactor.com that will allow you to send invoices to your customers via email (note: you can send estimates to your prospects and customers via email too, but that’s discussed here ). It’s a self explanatory feature, but below we’ll

show

SETUP - THE CUSTOMER FACTOR KNOWLEDGE BASE Browser Setup: Firefox. Set Starting Invoice Number. Customize Your Invoices. Customize Your Estimates. Adding job types/items. Setting your Appt. Time Defaults. Creating an Estimate and Invoice Email Template. Create & Manage Users/Subusers. EMAILS & EMAIL TEMPLATES Emailing Customers. Custom Email Setup. Email Personalization. Adding Signature to Emails. Email Modifications. Tokens: When tokens Don't Retrieve Data. How to Print & Email Customer Statements. Emailing Invoices to Multiple Customers. How to Insert an Image Into an Editor.

SCHEDULING A JOB

This is where you would schedule the job. We'll look at the specifics in a minute. If it's a new customer then go to the add customer screen or you can hover over the "Customers" tab at the top and click "Add". Add whatever customer info you have and when you get to the bottom of the screen you'll be in the schedule jobs area: So let's schedule

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly calendar screens based on “employee” or “crew”. THE CUSTOMER FACTOR VIDEO TRAININGTHE CUSTOMER FACTOR PHONE NUMBERTHE CUSTOMER FACTOR APPCUSTOMER FACTOR CRMCUSTOMER FACTOR INVOICESCUSTOMER FACTOR SOFTWARECUSTOMER FACTOR TUTORIAL Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

TOKENS AND IT'S USES To create a letter in The Customer Factor you can do it in a couple of places. The first place is within a prospect or PRINTING ADDRESS LABELS Printing labels is easy within The Customer Factor.It all starts with the search though, so for example, if you want to print labels for all customers then you would go to the customer search screen (click “Search” under the “Customers” tab) or simply click the number that’s in parenthesis next to the “Customers” tab. COLOR CODE EMPLOYEE/CREW APPOINTMENTS ON YOUR CALENDARS Simply open up the color window for each employee/crew name and there is an option available that you can check. The option says “reset to default color (black)”. As soon as you check that box, the color window will close and all your appointments for the employee/crew which had their color reset will revert back to displaying by MULTIPLE EMPLOYEE AND CREW ASSIGNMENTS Prior to this modification it was only possible to assign an individual employee or crew per job. If you wanted to assign multiples you had to create crews by the employee names. For example a crew could be called “Nick, Joe, and Joyce” and that crew could be assigned to the job. So this modification provides you more

flexibility.

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. FEATURES - THE CUSTOMER FACTOR Employees/Crews. Add employees to The Customer Factor and/or create “crews”. When you’re scheduling a job for a customer, you’ll be given the option to easily assign any employee or crew to that job. You can view jobs on any of the daily, weekly, or monthly calendar screens based on “employee” or “crew”. THE CUSTOMER FACTOR VIDEO TRAININGTHE CUSTOMER FACTOR PHONE NUMBERTHE CUSTOMER FACTOR APPCUSTOMER FACTOR CRMCUSTOMER FACTOR INVOICESCUSTOMER FACTOR SOFTWARECUSTOMER FACTOR TUTORIAL Video 9 - It's time to get into expenses. So we'll spend time here talking about how to add your expenses to The Customer Factor. In addition, we show you how to search for them so you can make edits or to print 'em. Video 10 - This video is all about your reports-Sales, P&L, Income Forecast, and Taxes. THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

TOKENS AND IT'S USES To create a letter in The Customer Factor you can do it in a couple of places. The first place is within a prospect or PRINTING ADDRESS LABELS Printing labels is easy within The Customer Factor.It all starts with the search though, so for example, if you want to print labels for all customers then you would go to the customer search screen (click “Search” under the “Customers” tab) or simply click the number that’s in parenthesis next to the “Customers” tab. COLOR CODE EMPLOYEE/CREW APPOINTMENTS ON YOUR CALENDARS Simply open up the color window for each employee/crew name and there is an option available that you can check. The option says “reset to default color (black)”. As soon as you check that box, the color window will close and all your appointments for the employee/crew which had their color reset will revert back to displaying by MULTIPLE EMPLOYEE AND CREW ASSIGNMENTS Prior to this modification it was only possible to assign an individual employee or crew per job. If you wanted to assign multiples you had to create crews by the employee names. For example a crew could be called “Nick, Joe, and Joyce” and that crew could be assigned to the job. So this modification provides you more

flexibility.

ABOUT - THE CUSTOMER FACTOR About. Home About. The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with index cards and the manual follow up process. Follow up is important but having to sift through index cards all the time just wasn’t fun and was a huge time PRICING - THE CUSTOMER FACTOR The Customer Factor on the other hand is a “must have” investment in your business. This isn’t just a software product that helps you “manage”. It’s a software product that’ll help you GROW! If The Customer Factor doesn’t actually make you money along the way, then simply cancel. No JOIN NOW - THE CUSTOMER FACTOR Join Now. Yes! I’m looking forward to using The Customer Factor to streamline my entire business, save time, and capture more profit producing jobs! I will never have to pay for any updates, upgrades, or modifications made to The Customer Factor. as long as I’m a member of The Customer Factor, my pricing will absolutely NEVER go up! THE CUSTOMER FACTOR VIDEO TRAINING Video Training: Tutorials & Transcripts. The Videos below are packed full of information so that you'll be able to take The Customer Factor and use it to its fullest extent in benefiting your service business. All you need to do to view the videos is click on the desired link. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with

CONTACT US!

Home Cell Work. Email Address: How did you hear about us? Please insert a summary of the service (s) you have an interest in hearing more about: To eliminate automated spam submissions please verify that you're. a human by inserting the number below into the designated

field.

EMAIL INVOICES TO YOUR CUSTOMERS! Email Invoices To Your Customers! 2. New Features. We just released a new feature here at www.thecustomerfactor.com that will allow you to send invoices to your customers via email (note: you can send estimates to your prospects and customers via email too, but that’s discussed here ). It’s a self explanatory feature, but below we’ll

show

SETUP - THE CUSTOMER FACTOR KNOWLEDGE BASE Browser Setup: Firefox. Set Starting Invoice Number. Customize Your Invoices. Customize Your Estimates. Adding job types/items. Setting your Appt. Time Defaults. Creating an Estimate and Invoice Email Template. Create & Manage Users/Subusers.

WELCOME! READ FIRST

Here's a screenshot of what I'm referring to: Typically we see users get really acclimated to The Customer Factor within 2 to 3 weeks. There are exceptions obviously but if you have a basic understanding of the internet and how to use a mouse then you'll be fine. Our apps are just as easy. If you have an iPhone or Android phone you can visit

SCHEDULING A JOB

This is where you would schedule the job. We'll look at the specifics in a minute. If it's a new customer then go to the add customer screen or you can hover over the "Customers" tab at the top and click "Add". Add whatever customer info you have and when you get to the bottom of the screen you'll be in the schedule jobs area: So let's schedule

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. FEATURES - THE CUSTOMER FACTOR Estimating. As you know not everyone who contacts you schedules a job right away, so in The Customer Factor you can put them in as “prospects” or you can schedule estimates for existing customers. So you can follow up on all estimates easily. You can create a personalize estimate email template, customize your estimates with logo/font style changes, etc. to pretty ’em up and out the door THE CUSTOMER FACTOR VIDEO TRAININGTHE CUSTOMER FACTOR PHONE NUMBERTHE CUSTOMER FACTOR APPCUSTOMER FACTOR CRMCUSTOMER FACTOR INVOICESCUSTOMER FACTOR SOFTWARECUSTOMER FACTOR TUTORIAL Video Training: Tutorials & Transcripts. The Videos below are packed full of information so that you'll be able to take The Customer Factor and use it to its fullest extent in benefiting your service business. All you need to do to view the videos is click on the desired link. TOKENS AND IT'S USES To create a letter in The Customer Factor you can do it in a couple of places. The first place is within a prospect or THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

THE CUSTOMER FACTOR

"I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers acrossread more → LOGIN - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with LOGIN - THE CUSTOMER FACTOR Please insert either your username or the email address you signed up with and your information will be sent to you right away. FEATURES - THE CUSTOMER FACTOR Estimating. As you know not everyone who contacts you schedules a job right away, so in The Customer Factor you can put them in as “prospects” or you can schedule estimates for existing customers. So you can follow up on all estimates easily. You can create a personalize estimate email template, customize your estimates with logo/font style changes, etc. to pretty ’em up and out the door THE CUSTOMER FACTOR VIDEO TRAININGTHE CUSTOMER FACTOR PHONE NUMBERTHE CUSTOMER FACTOR APPCUSTOMER FACTOR CRMCUSTOMER FACTOR INVOICESCUSTOMER FACTOR SOFTWARECUSTOMER FACTOR TUTORIAL Video Training: Tutorials & Transcripts. The Videos below are packed full of information so that you'll be able to take The Customer Factor and use it to its fullest extent in benefiting your service business. All you need to do to view the videos is click on the desired link. TOKENS AND IT'S USES To create a letter in The Customer Factor you can do it in a couple of places. The first place is within a prospect or THE CUSTOMER FACTOR KNOWLEDGE BASE Common questions and support documentation. Common questions and

support docs

ABOUT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with PRICING - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with JOIN NOW - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with THE CUSTOMER FACTOR VIDEO TRAINING Video Training: Tutorials & Transcripts. The Videos below are packed full of information so that you'll be able to take The Customer Factor and use it to its fullest extent in benefiting your service business. All you need to do to view the videos is click on the desired link. CONTACT - THE CUSTOMER FACTOR The Customer Factor was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with

CONTACT US!

To eliminate automated spam submissions please verify that you're a human by inserting the number below into the designated field. EMAIL INVOICES TO YOUR CUSTOMERS! We just released a new feature here at www.thecustomerfactor.com that will allow you to send invoices to your customers via email (note: you can send estimates to your prospects and customers via email too, but that’s discussed here).It’s a self explanatory feature, but below we’ll show you some screenshots and provide you some more insight. SETUP - THE CUSTOMER FACTOR KNOWLEDGE BASE Let's first do a bit of setup! Welcome! Read First; Importing from QuickBooks Desktop; Importing from QuickBooks Online

WELCOME! READ FIRST

Welcome! Read First. We want to first give you a big welcome for joining The Customer Factor. If you've been a member for a few years and you're just checking out this article, we sure do appreciate your

patronage.

SCHEDULING A JOB

Scheduling A Job. It's easy to schedule a job in The Customer Factor.. If the job is for an existing customer, simply search for the customer at the top in the global search field.

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_THE CUSTOMER FACTOR_ WILL TAKE YOUR SERVICE BUSINESS TO A NEW LEVEL

OF SUCCESS

BUILT BY A BUSINESS OWNER. FOR BUSINESS OWNERS. PACKED WITH FEATURES

CUSTOMERS

Never lose track of your customers! We’ll even display when your customers are due for their next service…automatically!

SCHEDULING

Easy 1-2-3 scheduling or rescheduling of Estimates, Jobs, Personal appointments,

and Tasks.

CALENDARS

All Calendars available with many different “view” options, color coding, job totals, printing, exporting, and more!

INVOICING

With our extensive customization capabilities, you’ll be able to create the perfect “look” to your invoices and easily email or print them.

ACCEPT CREDIT CARDS

We are fully integrated with 2 credit card processors. You can make payment for the customer or they can pay themselves!

REPORTING

Multiple Reports available such as Sales, Profit & Loss, Sales Taxes, Expenses, Employee Pay/hours, and Income Forecast.

More Features..

BEHIND THE SCENES

Words don’t do _The Customer Factor_ justice. So I’ve made a video that’ll take you behind the scenes. This’ll allow you to see for yourself just how simple, but yet very powerful, _The Customer Factor_

software is…

WHAT OUR CUSTOMERS HAVE TO SAY "I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers across…read more→

Michael Lewis

Puerto Vallarta, Mexico "The Customer Factor is what I have been looking for..." I just want to tell you that you are doing a fantastic job. The Customer Factor is what I have been looking for. I am very impressed with each new feature. Thanks for all of your hard work-it cuts down on mine!

Zack Hurst

Columbia, MS

"The Customer Factor has changed the way we do business" The Customer Factor has changed the way we do business. We use it every day to keep track of and expand our growing customer base. Our prospects become our repeat customers again and again. We are thrilled with The Customer Factor!! I can't imagine running our window cleaning business without…read more→ Aaron and Jodee Sentker

Aloha, Oregon

"It's a great management tool for anyone who needs to keep track of their business but knows very little about record keeping or computers" The Customer Factor is exactly what you said it is and more. I really do not think you charge enough (but I'm glad you don't). It's a great management tool for anyone who needs to

keep…read more→

Chad Hughes

Las Vegas, Nevada

"I think The Customer Factor is perfect for any service business" I think The Customer Factor is perfect for any service business. I am so pleased with your software. As you know, I have shopped around to other software companies before finding yours. I'm here to tell you that none of them even come close to The Customer Factor. Once…read

more→

Doug Marozas

Mission Viejo, California "With 'Factor at my side, my business is only going to get better and better" Ever since being a member of The Customer Factor, I realize it's my best friend. With 'Factor at my side, my business is only going to get better and better. And since I've been a member, as you promised, new features have been added to…read more→

Deland Moghimi

Lake Mary Florida

"I love what The Customer Factor can do and what it has done for me." Steve, I want to thank you for creating The Customer Factor. I use to keep a little appointment book and try to keep track of all my customers from that little book...no more! I love what The Customer Factor can do and what it has…read more→

Joe Bulik

Fullerton, California "...We have never been let down by The Customer Factor and are planning future growth based on many of its features..." I own a house cleaning and carpet cleaning company in Spokane Washington. We have been using The Customer Factor for over a year now. I am simply amazed with how it has simplified and streamlined our business processes.

What…read more→

Tiffany Richardson Clean Green "...Your software is the best we have tried..." I am completely blown away by what you have created with The Customer Factor. I am cruising through data entry and have never found any software as easy and as detailed oriented as this without the severe learning curve or hassles. ...Finally someone nailed it when it comes to allowing us

to…read more→

Angie YorkMaid To Detail House Cleaning "...It is loaded with well thought out features..." Hi Steve, I signed up for The Customer Factor in 2006 and from day one never had a problem using it. If I could write a window cleaning software for my business, it would be exactly like this one. I'm glad you've already done the hard work! It is loaded with well…read more→ Brad CareyBrad's Window Cleaning WHAT OUR CUSTOMERS HAVE TO SAY "I now appreciate more fully the added advantage The Customer Factor will give to me.." Having spent the last seven years in the software industry and having personally been involved in the design, development, and execution of a website similar to “The Customer Factor”, I can’t help but show great appreciation for what you have accomplished for window washers across…read more→

Michael Lewis

Puerto Vallarta, Mexico "The Customer Factor is what I have been looking for..." I just want to tell you that you are doing a fantastic job. The Customer Factor is what I have been looking for. I am very impressed with each new feature. Thanks for all of your hard work-it cuts down on mine!

Zack Hurst

Columbia, MS

"The Customer Factor has changed the way we do business" The Customer Factor has changed the way we do business. We use it every day to keep track of and expand our growing customer base. Our prospects become our repeat customers again and again. We are thrilled with The Customer Factor!! I can't imagine running our window cleaning business without…read more→ Aaron and Jodee Sentker

Aloha, Oregon

"It's a great management tool for anyone who needs to keep track of their business but knows very little about record keeping or computers" The Customer Factor is exactly what you said it is and more. I really do not think you charge enough (but I'm glad you don't). It's a great management tool for anyone who needs to

keep…read more→

Chad Hughes

Las Vegas, Nevada

"I think The Customer Factor is perfect for any service business" I think The Customer Factor is perfect for any service business. I am so pleased with your software. As you know, I have shopped around to other software companies before finding yours. I'm here to tell you that none of them even come close to The Customer Factor. Once…read

more→

Doug Marozas

Mission Viejo, California "With 'Factor at my side, my business is only going to get better and better" Ever since being a member of The Customer Factor, I realize it's my best friend. With 'Factor at my side, my business is only going to get better and better. And since I've been a member, as you promised, new features have been added to…read more→

Deland Moghimi

Lake Mary Florida

"I love what The Customer Factor can do and what it has done for me." Steve, I want to thank you for creating The Customer Factor. I use to keep a little appointment book and try to keep track of all my customers from that little book...no more! I love what The Customer Factor can do and what it has…read more→

Joe Bulik

Fullerton, California "...We have never been let down by The Customer Factor and are planning future growth based on many of its features..." I own a house cleaning and carpet cleaning company in Spokane Washington. We have been using The Customer Factor for over a year now. I am simply amazed with how it has simplified and streamlined our business processes.

What…read more→

Tiffany Richardson Clean Green "...Your software is the best we have tried..." I am completely blown away by what you have created with The Customer Factor. I am cruising through data entry and have never found any software as easy and as detailed oriented as this without the severe learning curve or hassles. ...Finally someone nailed it when it comes to allowing us

to…read more→

Angie YorkMaid To Detail House Cleaning "...It is loaded with well thought out features..." Hi Steve, I signed up for The Customer Factor in 2006 and from day one never had a problem using it. If I could write a window cleaning software for my business, it would be exactly like this one. I'm glad you've already done the hard work! It is loaded with well…read more→ Brad CareyBrad's Window Cleaning Start experiencing the many benefits of _The Customer Factor_ today!

Join Now

About Us

_The Customer Factor_ was launched in 2004 by our CEO and President, Steve Wright. He owned a window cleaning business at the time and was tired of messing around with index cards and the manual follow up process. Follow up is... (Read More)

Automation

We have some incredible automated follow up tools within _The Customer Factor_ that will really improve your bottom line and streamline your entire business. This includes automated follow up emails, drip campaigns, daily reminders, and... (Read More)

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