Are you over 18 and want to see adult content?
More Annotations
A complete backup of https://amplifimedia.com
Are you over 18 and want to see adult content?
A complete backup of https://taptwentyfive.com
Are you over 18 and want to see adult content?
A complete backup of https://forex-helper.ru
Are you over 18 and want to see adult content?
A complete backup of https://theseafarerscharity.org
Are you over 18 and want to see adult content?
A complete backup of https://soulfly.com
Are you over 18 and want to see adult content?
A complete backup of https://beymelektasevler.com.tr
Are you over 18 and want to see adult content?
A complete backup of https://elgrafico.com.ar
Are you over 18 and want to see adult content?
A complete backup of https://savvytravelstore.com.mx
Are you over 18 and want to see adult content?
A complete backup of https://connectas.org
Are you over 18 and want to see adult content?
A complete backup of https://dollarstore.com
Are you over 18 and want to see adult content?
A complete backup of https://biosom.com.br
Are you over 18 and want to see adult content?
A complete backup of https://rickmer-rickmers.de
Are you over 18 and want to see adult content?
Favourite Annotations
A complete backup of https://vatsim.net
Are you over 18 and want to see adult content?
A complete backup of https://marketingandweb.es
Are you over 18 and want to see adult content?
A complete backup of https://freilichtmuseum-neuhausen.de
Are you over 18 and want to see adult content?
A complete backup of https://vejdirektoratet.dk
Are you over 18 and want to see adult content?
A complete backup of https://xenforo.info
Are you over 18 and want to see adult content?
A complete backup of https://cuisines-schmidt.com
Are you over 18 and want to see adult content?
A complete backup of https://webtimemedias.com
Are you over 18 and want to see adult content?
A complete backup of https://eidmubarakwishes.net
Are you over 18 and want to see adult content?
A complete backup of https://exoticcartsshop.com
Are you over 18 and want to see adult content?
A complete backup of https://notifight.com
Are you over 18 and want to see adult content?
Text
positioned to
THE INFORMATION AGE IS OVER: ENTER THE AGE OF CURATIONSEE MORE ON THE-FUTURE-OF-COMMERCE.COM WHAT DOES CUSTOMER AFTERCARE MEAN The definition of customer aftercare is multi-faceted, and includes all of the steps, actions, communications, and processes that take place after the sale to assure your customers remain satisfied and engaged. Customer aftercare refers to post-sale customer service. Today, achieving a sale often requires having great online reviews. 5 CPG RETAIL TRENDS THAT WILL DEFINE THE INDUSTRY IN 2021 1. CPG retail in 2021: Brands have to work even harder to win the digital shelf. E-commerce boomed in 2020, even in the typically slow-growth areas of CPG. According to eMarketer, e-commerce sales will jump nearly 36% over 2019, as social distancing still keeps skittish holiday shoppers away from brick-and-mortar stores. WHAT IS THE FUTURE OF CONSUMER DATA PRIVACY? A PRIMER ON What is the future of consumer data privacy? A recent study around consumer data privacy found that consumers share data more regularly than ever, accelerated by the COVID-19 pandemic. Today, 61% of consumers share personal data “most times” they interact with a new application, while 46% share data daily when they shop online. 2021 WHOLESALE DISTRIBUTION TRENDS: MORE COMPETITION 2021 wholesale distribution trends to watch. Based upon recent disruption and market dynamics, the wholesale distribution industry will continue to be reshaped by four major trends: Increased competition and new disruptors. Global dynamics impacting supply chains. Social changes resulting in a DIGITAL MARKETPLACES: EXAMPLES, BENEFITS, STRATEGIES Notable examples include Alibaba and Amazon Business. B2B marketplaces are more niche and vertical industry focused. Peer-to-peer (P2P) or consumer-to-consumer (C2C) marketplaces – Notable examples include eBay, TaoBao, Mercari, Etsy, and even Airbnb. This is a marketplace where consumers are both sellers and buyers. THE MAKING OF A CUSTOMER SERVICE SUPERHERO: POWERS ACTIVATE Support and celebrate customer service agents. Activate these superpowers and more by investing in your people. By providing customer service agents with the right resources and tools, you’re helping them to be more successful. The benefits then multiple. Agents who are more successful will be more motivated, engaged, and betterpositioned to
THE INFORMATION AGE IS OVER: ENTER THE AGE OF CURATIONSEE MORE ON THE-FUTURE-OF-COMMERCE.COM WHAT DOES CUSTOMER AFTERCARE MEAN The definition of customer aftercare is multi-faceted, and includes all of the steps, actions, communications, and processes that take place after the sale to assure your customers remain satisfied and engaged. Customer aftercare refers to post-sale customer service. Today, achieving a sale often requires having great online reviews. SAPPHIRE NOW MIDMARKET: KEY TAKEAWAYS AND PREDICTIONS Midsize companies this past year realized the importance of connecting business systems and data across their organization. Discover how an interconnected business approach can position your business for resilience and faster growth. SAPPHIRE NOW FINANCE KEYNOTE: AFTER TUMULTUOUS YEAR After a year of turmoil and great challenges, it’s time for finance organizations to think about the way forward and how to get there. As many countries slowly wind their economies back up and businesses move from survive to thrive, this is a tremendous opportunity to reshape the way finance works to stay agile, make quicker decisions – and get even closer to customers’ needs. WHOLESALE DISTRIBUTION INDUSTRY: IMAGINING NEW POSSIBILITIES Wholesale distribution industry & the innovation imperative. For distributors to evolve from a pure product business to a profitable, resilient organization, they must find additional offers that complement current business or create entirely new business models andrevenue streams.
THAT'LL BE $425 MILLION: AMAZON POTENTIALLY FACING MASSIVE Months after three Amazon execs say they were forced out for raising concerns surrounding data privacy policies within the global e-commerce behemoth, Amazon is facing a massive potential GDPR fine, to the tune of $425 million. THE CUSTOMER EXPERIENCE IN MANUFACTURING: TAKING CUES FROM What happens after your customers buy your products? Is that the end of the transaction? Hardly. Today, a customer’s relationship with your business doesn’t end at the completion of a sale. Rather, your relationship with customers is ongoing. The first sale is just part ofthe lifecycle. The
THE INFORMATION AGE IS OVER: ENTER THE AGE OF CURATION The information age is over: Enter the age of curation. I’ve thought about this for a long time: The information age is over. We’ve entered the age of curation. The expression, “Knowledge is power,” has fueled us for years. The expression is mostly true: The world has always dealt in the reserve currency of knowledge. REPLATFORMING E-COMMERCE: A CHECKLIST FOR BRAND SUCCESS Digitally speaking, e-commerce replatforming is a heavy lift, a Herculean effort that can devour time and devastate budgets with no guarantee of success. Still, it’s inevitable. Change is the great unifying constant in retail. Products change. Consumer tastes change. Business priorities change SAPPHIRE NOW PROCUREMENT & SUPPLY CHAIN: KEY TAKEAWAYS Resilient and sustainable digital supply chains are key differentiators for business. Companies can boost CX and satisfaction by more than 82% when running resilient supply chains. Discover the SAPPHIRE NOW takeaways from the procurement and supply chain keynotes. SAPPHIRE NOW HR KEYNOTE: REINVENTING EXPERIENCES TO HELP During the SAPPHIRE NOW HR Keynote, SAP partner Microsoft discussed how they've transformed their workplace culture via SuccessFactors, and we learned about how the RISE with SAP package for HXM accelerates your people transformation, providing a HOW CUSTOMER DATA MANAGEMENT UNLOCKS GROWTH AND REVENUE Customer data management deserves more credit in conversations about growth. So, you’re ready to tap into your well of customer data and use it to drive next-level business revenue. You understand the value of customer data management – maybe WHAT IS THE FUTURE OF CONSUMER DATA PRIVACY? A PRIMER ON A recent study around consumer data privacy found that consumers share data more regularly than ever, accelerated by the COVID-19 pandemic. Today, 61% of consumers share personal data “most times” they interact with a new application, while 46% share data daily when they shop online. This massive rise in data sharing has pushed consumer data privacy issues into the spotlight: Data 5 CPG RETAIL TRENDS THAT WILL DEFINE THE INDUSTRY IN 2021 1. CPG retail in 2021: Brands have to work even harder to win the digital shelf. E-commerce boomed in 2020, even in the typically slow-growth areas of CPG. According to eMarketer, e-commerce sales will jump nearly 36% over 2019, as social distancing still keeps skittish holiday shoppers away from brick-and-mortar stores. 2021 WHOLESALE DISTRIBUTION TRENDS: MORE COMPETITIONAUTHOR: MAGNUSMEIER
2021 wholesale distribution trends to watch. Based upon recent disruption and market dynamics, the wholesale distribution industry will continue to be reshaped by four major trends: Increased competition and new disruptors. Global dynamics impacting supply chains. Social changes resulting in a DIGITAL MARKETPLACES: EXAMPLES, BENEFITS, STRATEGIES Notable examples include Alibaba and Amazon Business. B2B marketplaces are more niche and vertical industry focused. Peer-to-peer (P2P) or consumer-to-consumer (C2C) marketplaces – Notable examples include eBay, TaoBao, Mercari, Etsy, and even Airbnb. This is a marketplace where consumers are both sellers and buyers. THE MAKING OF A CUSTOMER SERVICE SUPERHERO: POWERS ACTIVATE Support and celebrate customer service agents. Activate these superpowers and more by investing in your people. By providing customer service agents with the right resources and tools, you’re helping them to be more successful. The benefits then multiple. Agents who are more successful will be more motivated, engaged, and betterpositioned to
THE INFORMATION AGE IS OVER: ENTER THE AGE OF CURATIONSEE MORE ON THE-FUTURE-OF-COMMERCE.COM WITH THE RISE OF B2B MARKETPLACES, WHAT HAPPENS TO With the rise of B2B marketplaces, what happens to traditional sales? The growth of B2B e-commerce has put steady pressure on B2B sellers to evolve, but the emergence of B2B marketplaces makes their transformation even more urgent. Just as more consumers are buying online, an increasing number of B2B buyers are turning to e-commercechannels.
WHAT DOES CUSTOMER AFTERCARE MEAN The definition of customer aftercare is multi-faceted, and includes all of the steps, actions, communications, and processes that take place after the sale to assure your customers remain satisfied and engaged. Customer aftercare refers to post-sale customer service. Today, achieving a sale often requires having great online reviews. TELCO TRENDS 2020: VISION FOR THE TELECOM INDUSTRY The 2020 telco trends open up a much larger dimension than ever before. In a recent study, McKinsey noted that telcos could generate more value by breaking up, essentially separating the core telephony services from the infrastructure. In an early article on 5G, The Economist highlighted that 5G actually needs to be run as a publicutility, and
OMNICHANNEL EXAMPLES: BRANDS CREATING THEIR OWN LUCK Omnichannel example #2: Disney Strategy. Disney is a fantastic example of omnichannel strategy, yes. They are also an amazing example of perfect linear commerce execution. The company began by producing content and building a community. WHAT IS THE FUTURE OF CONSUMER DATA PRIVACY? A PRIMER ON A recent study around consumer data privacy found that consumers share data more regularly than ever, accelerated by the COVID-19 pandemic. Today, 61% of consumers share personal data “most times” they interact with a new application, while 46% share data daily when they shop online. This massive rise in data sharing has pushed consumer data privacy issues into the spotlight: Data 5 CPG RETAIL TRENDS THAT WILL DEFINE THE INDUSTRY IN 2021 1. CPG retail in 2021: Brands have to work even harder to win the digital shelf. E-commerce boomed in 2020, even in the typically slow-growth areas of CPG. According to eMarketer, e-commerce sales will jump nearly 36% over 2019, as social distancing still keeps skittish holiday shoppers away from brick-and-mortar stores. 2021 WHOLESALE DISTRIBUTION TRENDS: MORE COMPETITIONAUTHOR: MAGNUSMEIER
2021 wholesale distribution trends to watch. Based upon recent disruption and market dynamics, the wholesale distribution industry will continue to be reshaped by four major trends: Increased competition and new disruptors. Global dynamics impacting supply chains. Social changes resulting in a DIGITAL MARKETPLACES: EXAMPLES, BENEFITS, STRATEGIES Notable examples include Alibaba and Amazon Business. B2B marketplaces are more niche and vertical industry focused. Peer-to-peer (P2P) or consumer-to-consumer (C2C) marketplaces – Notable examples include eBay, TaoBao, Mercari, Etsy, and even Airbnb. This is a marketplace where consumers are both sellers and buyers. THE MAKING OF A CUSTOMER SERVICE SUPERHERO: POWERS ACTIVATE Support and celebrate customer service agents. Activate these superpowers and more by investing in your people. By providing customer service agents with the right resources and tools, you’re helping them to be more successful. The benefits then multiple. Agents who are more successful will be more motivated, engaged, and betterpositioned to
THE INFORMATION AGE IS OVER: ENTER THE AGE OF CURATIONSEE MORE ON THE-FUTURE-OF-COMMERCE.COM WITH THE RISE OF B2B MARKETPLACES, WHAT HAPPENS TO With the rise of B2B marketplaces, what happens to traditional sales? The growth of B2B e-commerce has put steady pressure on B2B sellers to evolve, but the emergence of B2B marketplaces makes their transformation even more urgent. Just as more consumers are buying online, an increasing number of B2B buyers are turning to e-commercechannels.
WHAT DOES CUSTOMER AFTERCARE MEAN The definition of customer aftercare is multi-faceted, and includes all of the steps, actions, communications, and processes that take place after the sale to assure your customers remain satisfied and engaged. Customer aftercare refers to post-sale customer service. Today, achieving a sale often requires having great online reviews. TELCO TRENDS 2020: VISION FOR THE TELECOM INDUSTRY The 2020 telco trends open up a much larger dimension than ever before. In a recent study, McKinsey noted that telcos could generate more value by breaking up, essentially separating the core telephony services from the infrastructure. In an early article on 5G, The Economist highlighted that 5G actually needs to be run as a publicutility, and
OMNICHANNEL EXAMPLES: BRANDS CREATING THEIR OWN LUCK Omnichannel example #2: Disney Strategy. Disney is a fantastic example of omnichannel strategy, yes. They are also an amazing example of perfect linear commerce execution. The company began by producing content and building a community. 5 CPG RETAIL TRENDS THAT WILL DEFINE THE INDUSTRY IN 2021 1. CPG retail in 2021: Brands have to work even harder to win the digital shelf. E-commerce boomed in 2020, even in the typically slow-growth areas of CPG. According to eMarketer, e-commerce sales will jump nearly 36% over 2019, as social distancing still keeps skittish holiday shoppers away from brick-and-mortar stores. SAPPHIRE NOW PROCUREMENT & SUPPLY CHAIN: KEY TAKEAWAYS Resilient and sustainable digital supply chains are key differentiators for business. Companies can boost CX and satisfaction by more than 82% when running resilient supply chains. Discover the SAPPHIRE NOW takeaways from the procurement and supply chain keynotes. THE CUSTOMER EXPERIENCE IN MANUFACTURING: TAKING CUES FROM What happens after your customers buy your products? Is that the end of the transaction? Hardly. Today, a customer’s relationship with your business doesn’t end at the completion of a sale. Rather, your relationship with customers is ongoing. The first sale is just part ofthe lifecycle. The
REPLATFORMING E-COMMERCE: A CHECKLIST FOR BRAND SUCCESS Digitally speaking, e-commerce replatforming is a heavy lift, a Herculean effort that can devour time and devastate budgets with no guarantee of success. Still, it’s inevitable. Change is the great unifying constant in retail. Products change. Consumer tastes change. Business priorities change 2021 CUSTOMER SERVICE TRENDS: DOUBLING DOWN, POST-PANDEMIC 2021 customer service trends: Doubling down, post-pandemic. This year put the spotlight on customer service as businesses grappled with an influx of calls from distressed customers as well as wide-ranging disruptions to their operations. Service teams were tested like never before, forced to adapt quickly to new, uncertain situations. SAPPHIRE NOW CX KEYNOTE: PUTTING CUSTOMERS FIRST FUELS Most companies say they care about the customer experience, but often it’s just lip service. Think about the times you can’t find the information you need on a brand’s website, your online order is messed up, or you wait for what seems like forever to talk to customer service.. But when a company truly focuses on the customer, the results can be amazing. HOW TO MEASURE DIGITAL ACTIVITIES: ONLINE, MOBILE, STORE How to measure digital activities: Why measurement challenges abound for digital marketers. The majority of companies don’t have online, mobile, and store performance insights built into their technology to be able measure, optimize, and guide an experience that delivers value for the customer and the business. DIGITAL TRANSFORMATION IN INDUSTRIES: THE RACE IS ON From boarded-up retail outlets to depressed demand for chemicals and refined products, 2020 was a wake-up call for many industries. Organizations had to deal with a head-spinning volume of turbulence in the past 12 months. One crucial lesson was that THE DIRTY SECRETS OF HEADLESS COMMERCE: WHAT VENDORS ARE Headless commerce—or, simply, “headless”—is the darling of the B2C world right now. According to Google Trends, search requests for headless commerce have grown exponentially since early 2020. From an e-commerce standpoint, it’s easy to HOW CUSTOMER DATA MANAGEMENT UNLOCKS GROWTH AND REVENUE Customer data management deserves more credit in conversations about growth. So, you’re ready to tap into your well of customer data and use it to drive next-level business revenue. You understand the value of customer data management – maybe WHAT IS THE FUTURE OF CONSUMER DATA PRIVACY? A PRIMER ON What is the future of consumer data privacy? A recent study around consumer data privacy found that consumers share data more regularly than ever, accelerated by the COVID-19 pandemic. Today, 61% of consumers share personal data “most times” they interact with a new application, while 46% share data daily when they shop online. 2021 WHOLESALE DISTRIBUTION TRENDS: MORE COMPETITIONAUTHOR: MAGNUSMEIER
2021 wholesale distribution trends to watch. Based upon recent disruption and market dynamics, the wholesale distribution industry will continue to be reshaped by four major trends: Increased competition and new disruptors. Global dynamics impacting supply chains. Social changes resulting in a CUSTOMER SERVICE STRATEGY: THE KEY TO BUSINESS RESILIENCE Customer service strategy 101. It’s clear that effective customer service will continue to be a core element of business resilience well beyond the current crisis. Here are the key considerations for every business: In times of change, customers need support to help quickly answer questions and address any concerns. THE MAKING OF A CUSTOMER SERVICE SUPERHERO: POWERS ACTIVATE Support and celebrate customer service agents. Activate these superpowers and more by investing in your people. By providing customer service agents with the right resources and tools, you’re helping them to be more successful. The benefits then multiple. Agents who are more successful will be more motivated, engaged, and betterpositioned to
WHAT DOES CUSTOMER AFTERCARE MEAN The definition of customer aftercare is multi-faceted, and includes all of the steps, actions, communications, and processes that take place after the sale to assure your customers remain satisfied and engaged. Customer aftercare refers to post-sale customer service. Today, achieving a sale often requires having great online reviews. 2021 HR TRENDS: THE FUTURE OF HUMAN RESOURCES BECOMES 2021 HR trends: The future of human resources, humanized. Like everyone else, professionals in human resources are working in a world full of uncertainty about how best to lead, engage, and care for our people. Employees and leaders in all levels of organizations are experiencing many of the same disruptions and stressors as their peersaround
WHAT IS THE FUTURE OF CONSUMER DATA PRIVACY? A PRIMER ON What is the future of consumer data privacy? A recent study around consumer data privacy found that consumers share data more regularly than ever, accelerated by the COVID-19 pandemic. Today, 61% of consumers share personal data “most times” they interact with a new application, while 46% share data daily when they shop online. 2021 WHOLESALE DISTRIBUTION TRENDS: MORE COMPETITIONAUTHOR: MAGNUSMEIER
2021 wholesale distribution trends to watch. Based upon recent disruption and market dynamics, the wholesale distribution industry will continue to be reshaped by four major trends: Increased competition and new disruptors. Global dynamics impacting supply chains. Social changes resulting in a CUSTOMER SERVICE STRATEGY: THE KEY TO BUSINESS RESILIENCE Customer service strategy 101. It’s clear that effective customer service will continue to be a core element of business resilience well beyond the current crisis. Here are the key considerations for every business: In times of change, customers need support to help quickly answer questions and address any concerns. THE MAKING OF A CUSTOMER SERVICE SUPERHERO: POWERS ACTIVATE Support and celebrate customer service agents. Activate these superpowers and more by investing in your people. By providing customer service agents with the right resources and tools, you’re helping them to be more successful. The benefits then multiple. Agents who are more successful will be more motivated, engaged, and betterpositioned to
WHAT DOES CUSTOMER AFTERCARE MEAN The definition of customer aftercare is multi-faceted, and includes all of the steps, actions, communications, and processes that take place after the sale to assure your customers remain satisfied and engaged. Customer aftercare refers to post-sale customer service. Today, achieving a sale often requires having great online reviews. 2021 HR TRENDS: THE FUTURE OF HUMAN RESOURCES BECOMES 2021 HR trends: The future of human resources, humanized. Like everyone else, professionals in human resources are working in a world full of uncertainty about how best to lead, engage, and care for our people. Employees and leaders in all levels of organizations are experiencing many of the same disruptions and stressors as their peersaround
REPLATFORMING E-COMMERCE: A CHECKLIST FOR BRAND SUCCESS Digitally speaking, e-commerce replatforming is a heavy lift, a Herculean effort that can devour time and devastate budgets with no guarantee of success. Still, it’s inevitable. Change is the great unifying constant in retail. Products change. Consumer tastes change. Business priorities change 2021 CUSTOMER SERVICE TRENDS: DOUBLING DOWN, POST-PANDEMIC 2021 customer service trends: Doubling down, post-pandemic. This year put the spotlight on customer service as businesses grappled with an influx of calls from distressed customers as well as wide-ranging disruptions to their operations. Service teams were tested like never before, forced to adapt quickly to new, uncertain situations. SAPPHIRE NOW CX KEYNOTE: PUTTING CUSTOMERS FIRST FUELS Most companies say they care about the customer experience, but often it’s just lip service. Think about the times you can’t find the information you need on a brand’s website, your online order is messed up, or you wait for what seems like forever to talk to customer service.. But when a company truly focuses on the customer, the results can be amazing. DIGITAL TRANSFORMATION IN INDUSTRIES: THE RACE IS ON From boarded-up retail outlets to depressed demand for chemicals and refined products, 2020 was a wake-up call for many industries. Organizations had to deal with a head-spinning volume of turbulence in the past 12 months. One crucial lesson was that 2021 HR TRENDS: THE FUTURE OF HUMAN RESOURCES BECOMES 2021 HR trends: The future of human resources, humanized. Like everyone else, professionals in human resources are working in a world full of uncertainty about how best to lead, engage, and care for our people. Employees and leaders in all levels of organizations are experiencing many of the same disruptions and stressors as their peersaround
HOW TO MEASURE DIGITAL ACTIVITIES: ONLINE, MOBILE, STORE How to measure digital activities: Why measurement challenges abound for digital marketers. The majority of companies don’t have online, mobile, and store performance insights built into their technology to be able measure, optimize, and guide an experience that delivers value for the customer and the business. THE DIRTY SECRETS OF HEADLESS COMMERCE: WHAT VENDORS ARE Headless commerce—or, simply, “headless”—is the darling of the B2C world right now. According to Google Trends, search requests for headless commerce have grown exponentially since early 2020. From an e-commerce standpoint, it’s easy to CASHLESS SOCIETY: DIGITAL PAYMENT OPTIONS NOW A REQUIREMENT After a year of profound disruption and lessons learned, retailers are working to rebuild smarter in 2021 as they adapt to rapid changes in consumer behavior. The pandemic accelerated a global shift in consumer preferences away from cash toward fast, safe, and convenient digitalpayments
HOW CUSTOMER DATA MANAGEMENT UNLOCKS GROWTH AND REVENUE Customer data management deserves more credit in conversations about growth. So, you’re ready to tap into your well of customer data and use it to drive next-level business revenue. You understand the value of customer data management – maybe PAYAL HINDOCHA, AUTHOR AT THE FUTURE OF CUSTOMER Industry evangelist and speaker, Payal is recognized for her expertise in bringing to market innovative solutions mapped to industry and client requirements. With an extensive background in product marketing, she’s worked with everything from fast-growing start-ups to global enterprises. Payal is×
Email frequency Daily Weekly Monthly Email format HTML Plain Text* __
* __
* __
* __
Search
Menu
* Commerce
COMMERCE
* E-Commerce
* B2B
* B2C
* Intelligent Enterprise* Finance
* all >
Better CX isn’t just good business strategy. It can help the planet9 minute read
Addressing global supply chain disruptions in wholesale distribution5 minute read
Green is the new pink: Trends in sustainable fashion7 minute read
19 Steps your business can take today to combat COVID-197 minute read
M-commerce examples: 3 brands that are absolutely crushing it6 minute read
B2B subscription models: A guide for buying into the future ofe-commerce
9 minute read
Which comes first: The chicken or the egg? The product or theexperience?
9 minute read
DTC trends: Up your direct to consumer game with these killer moves7 minute read
Mobile commerce *IS* commerce: Smartphones drive 50% of e-commercesales
9 minute read
* Customer ExperienceCUSTOMER EXPERIENCE
* C/4HANA
* Customer Data Cloud* Customer Journey
* UX
* CRM
* Public Sector
* Employee Engagement* all >
Measuring CX during a crisis: Metrics that matter when it’s notbusiness as usual
9 minute read
Better CX isn’t just good business strategy. It can help the planet9 minute read
Customer inclusiveness imperative: The ROI of closing the experiencegap
9 minute read
The case for EQ: Why emotional intelligence in business matters9 minute read
19 Steps your business can take today to combat COVID-197 minute read
The Covid-ification of CX: How tech is bolstering humanity in thewake of COVID-19
8 minute read
Which comes first: The chicken or the egg? The product or theexperience?
9 minute read
Customer loyalty vs customer advocacy: How customers become brandenthusiasts
8 minute read
Omnichannel customer experience: Turning chaos into community10 minute read
* Marketing
MARKETING
* Customer Engagement* SEO
* Social Media
* Content Marketing
* all >
#Coronacomms: How to create a virtual event, seamlessly8 minute read
Customer inclusiveness imperative: The ROI of closing the experiencegap
9 minute read
The case for EQ: Why emotional intelligence in business matters9 minute read
19 Steps your business can take today to combat COVID-197 minute read
Mobile commerce *IS* commerce: Smartphones drive 50% of e-commercesales
9 minute read
The future of advertising: Tried & tested rules for effectivecampaigns
8 minute read
Account Based Marketing: 3 Ways an ABM Approach Pays Off8 minute read
Generation Z stats: How marketers can reach the up-and-coming buyer7 minute read
The heart of the (gray) matter: 5 ways neuromarketing will change CX11 minute read
* Sales
SALES
* CRM
* Sales Success
* AI
* CPQ / Revenue
* all >
5 sales territory management tips to keep sales reps happy and bottomlines booming
7 minute read
Back to the future with chatbots and conversational AI in 20204 minute read
How to increase sales rep retention: 4 ways to keep your best sellers6 minute read
Ohmmmm: How mindfulness in sales can boost profits and performance5 minute read
How to make the most of trade shows: 4 secrets to success12 minute read
Sales Audit Process: 5 Sales Audit Steps to Better Forecast & PlanSpend
10 minute read
CRM Trends for 2020: Users want products that give back8 minute read
What is call center CRM | Benefits and features7 minute read
Sales checklist: The top 7 qualities of an excellent salesprofessional
5 minute read
* Service
SERVICE
* Customer Service
* Field Service
* all >
2020 customer service trends: Explore the future of service7 minute read
What is call center CRM | Benefits and features7 minute read
How business ecosystems improve service and customer satisfaction6 minute read
The burning questions your insurance agents are asking4 minute read
Mobile customer service: SMS tools, chatbots, and global socialplatforms
8 minute read
Digital success options: Price war to the bottom, or 5-star customerservice to the top
8 minute read
The 10 brands with the best customer service aren’t who you’dexpect
6 minute read
The best customer service experience: 3 keys to CX that can’t becopied
8 minute read
Building a business ecosystem: 4 key elements6 minute read
* Purpose
PURPOSE
* Diversity
* Gender Equality
* Thought Leadership* all >
Customer inclusiveness imperative: The ROI of closing the experiencegap
9 minute read
19 Steps your business can take today to combat COVID-197 minute read
More CEOs named Jeff than women CEOs and other fun stats for #IWD202013 minute read
The Covid-ification of CX: How tech is bolstering humanity in thewake of COVID-19
8 minute read
Embracing the broken: The gift of not chasing perfection8 minute read
Shadow and light: How tech can save the environment6 minute read
Employee wellness: Always-on mentality gets cancel culture treatment8 minute read
Per my last email: Corporate speak decoded5 minute read
Creating purposeful experiences that impact billions7 minute read
Commerce
BETTER CX ISN’T JUST GOOD BUSINESS STRATEGY. IT CAN HELP THE PLANETBen Houston
Measuring CX during a crisis: Metrics that matter when it’s notbusiness as usual
Stephanie Thum
9 minute read
Addressing global supply chain disruptions in wholesale distributionMelissa Scanlon
5 minute read
#Coronacomms: How to create a virtual event, seamlesslyGay Flashman
8 minute read
COVID–19 is redefining business as usual: Here's how to moveforward
Amanda Magee
7 minute read
Green is the new pink: Trends in sustainable fashionEmily Morrow
7 minute read
Customer inclusiveness imperative: The ROI of closing the experiencegap
Stephanie Thum
9 minute read
Subscribe to our newsletter for the most up-to-date e-commerceinsights.
Most Popular Articles Omnichannel vs. multichannel: What's the difference and who is doingit?
Failure
is the key to successExamples
of digital transformation: 6 companies leading the way19
Steps your business can take today to combat COVID-19Back
to the future with chatbots and conversational AI in 2020 In these days of pandemic, tech companies are stepping upTracey Wallace
13 minute read
2020 customer service trends: Explore the future of serviceKirsi Tarvainen
7 minute read
The case for EQ: Why emotional intelligence in business mattersJosh Maday
9 minute read
19 Steps your business can take today to combat COVID-19Amanda Magee
7 minute read
M-commerce examples: 3 brands that are absolutely crushing itSharon Goldman
6 minute read
More CEOs named Jeff than women CEOs and other fun stats for #IWD2020Jenn Vande Zande
13 minute read
The Covid-ification of CX: How tech is bolstering humanity in thewake of COVID-19
Paroma Sen
8 minute read
B2B subscription models: A guide for buying into the future ofe-commerce
David Harrelson
9 minute read
Which comes first: The chicken or the egg? The product or theexperience?
James Eardley
9 minute read
DTC trends: Up your direct to consumer game with these killer movesBernard Chung
7 minute read Load more articles FEATURED CONTRIBUTORSAMANDA MAGEE
*
*
*
BRANWELL MOFFAT
*
*
EMILY MORROW
*
*
ERICA DAVIS
*
*
GAY FLASHMAN
*
*
MEET ALL OF OUR CONTRIBUTORS » SUBSCRIBE TO OUR NEWSLETTER FOR THE MOST UP-TO-DATE E-COMMERCEINSIGHTS.
Presented by
* About Us
* Contact Us
* Contribute
* Disclaimer
* Privacy Policy
* __
* __
* __
* __
Cookie Preferences
Details
Copyright © 2024 ArchiveBay.com. All rights reserved. Terms of Use | Privacy Policy | DMCA | 2021 | Feedback | Advertising | RSS 2.0