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2021 PROGRAMME
09:00 - 10:30 CET. 15:00 - 16:30 HKT. Workshop 1: Hainan in focus. As the duty free & travel retail industry ground to a halt across the globe in 2020, one location stood alone in providing cause for optimism: China’s holiday island of Hainan. ABOUT - TFWA WORLD EXHIBITION & CONFERENCE - 2020 TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.CANNES COMEBACK
Post date. Tuesday 26 January 2021. After a pandemic-enforced break in 2020, the industry’s flagship gathering in Cannes is set to return this year from 24 th to 28 th October in a move widely welcomed by DF&TR professionals. For more than three decades, TFWA World Exhibition & Conference has occupied a unique place in the duty freeand
TFWA MONITOR: TRAVEL DATA OUTLOOK 2021 The first TFWA Monitor report of 2021, compiled by travel analyst ForwardKeys, looks at what trip reservation data tells us about the situation for international and domestic travel in the first months of 2021. The 2021 Travel Data Outlook report gives an international arrivals overview by region, looks at intra-regional trends, and also covers domestic travel in key markets such as Brazil DONATIENNE DE FONTAINES-GUILLAUME Donatienne de Fontaines-Guillaume. TFWA Vice-President Commercial. Commercial. Wine / Spirits / Non alcoholic beverages. Moët Hennessy. Travel Retail Director, Europe, Middle-East THE DUTY FREE AND TRAVEL RETAIL ASIA PACIFIC SUMMIT The industry’s must-attend event in its leading market, TFWA Asia Pacific Exhibition & Conference combines over 11,000m2 floorspace of regional and global brands with a Conference focused on topical issues plus a comprehensive networking programme. Delegates can expect acompelling week.
WORLD-CLASS TRAVEL RETAILER PANEL TO OPEN TFWA ASIA A world-class conference panel featuring the leaders of some of the world’s biggest travel retailers will headline the programme for the all-digital TFWA Asia Pacific Hainan Special Edition event taking place from 21st – 24th June.JAMES PRESCOTT
James Prescott started his travel retail career in 1990 as a buyer with Allders International. After moving through the ranks at Allders, James joined World Duty Free early in 1999 – just before the abolition of duty free for travellers between EU states – as Head of Category for Duty Free, Tax Free & Luxury.CÉCILE NAOUR
Cecile Naour has been leading the travel retail activity for Cartier globally for two years. She started her career in 2000 in human resources consulting, and joined L’Oréal Group in 2008 as Group Compensation Director. In 2009, she changed her career orientation and moved to L’Oréal Travel Retail as Area Manager for Southern Europe. TAX FREE WORLD ASSOCIATION TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.2021 PROGRAMME
09:00 - 10:30 CET. 15:00 - 16:30 HKT. Workshop 1: Hainan in focus. As the duty free & travel retail industry ground to a halt across the globe in 2020, one location stood alone in providing cause for optimism: China’s holiday island of Hainan. ABOUT - TFWA WORLD EXHIBITION & CONFERENCE - 2020 TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.CANNES COMEBACK
Post date. Tuesday 26 January 2021. After a pandemic-enforced break in 2020, the industry’s flagship gathering in Cannes is set to return this year from 24 th to 28 th October in a move widely welcomed by DF&TR professionals. For more than three decades, TFWA World Exhibition & Conference has occupied a unique place in the duty freeand
TFWA MONITOR: TRAVEL DATA OUTLOOK 2021 The first TFWA Monitor report of 2021, compiled by travel analyst ForwardKeys, looks at what trip reservation data tells us about the situation for international and domestic travel in the first months of 2021. The 2021 Travel Data Outlook report gives an international arrivals overview by region, looks at intra-regional trends, and also covers domestic travel in key markets such as Brazil DONATIENNE DE FONTAINES-GUILLAUME Donatienne de Fontaines-Guillaume. TFWA Vice-President Commercial. Commercial. Wine / Spirits / Non alcoholic beverages. Moët Hennessy. Travel Retail Director, Europe, Middle-East THE DUTY FREE AND TRAVEL RETAIL ASIA PACIFIC SUMMIT The industry’s must-attend event in its leading market, TFWA Asia Pacific Exhibition & Conference combines over 11,000m2 floorspace of regional and global brands with a Conference focused on topical issues plus a comprehensive networking programme. Delegates can expect acompelling week.
WORLD-CLASS TRAVEL RETAILER PANEL TO OPEN TFWA ASIA A world-class conference panel featuring the leaders of some of the world’s biggest travel retailers will headline the programme for the all-digital TFWA Asia Pacific Hainan Special Edition event taking place from 21st – 24th June.JAMES PRESCOTT
James Prescott started his travel retail career in 1990 as a buyer with Allders International. After moving through the ranks at Allders, James joined World Duty Free early in 1999 – just before the abolition of duty free for travellers between EU states – as Head of Category for Duty Free, Tax Free & Luxury.CÉCILE NAOUR
Cecile Naour has been leading the travel retail activity for Cartier globally for two years. She started her career in 2000 in human resources consulting, and joined L’Oréal Group in 2008 as Group Compensation Director. In 2009, she changed her career orientation and moved to L’Oréal Travel Retail as Area Manager for Southern Europe. TFWA MONITOR: TRAVEL DATA OUTLOOK 2021 The first TFWA Monitor report of 2021, compiled by travel analyst ForwardKeys, looks at what trip reservation data tells us about the situation for international and domestic travel in the first months of 2021. The 2021 Travel Data Outlook report gives an international arrivals overview by region, looks at intra-regional trends, and also covers domestic travel in key markets such as Brazil TFWA WORLD EXHIBITION & CONFERENCE TO RETURN TO CANNES While closely monitoring the development of the health and travel environment, TFWA can confirm that the TFWA World Exhibition & Conference is planning to return to Cannes from Sunday 24th October to Thursday 28th October 2021. BEWARE OF FRAUDULENT LIST SERVICES! TFWA would like to warn exhibitors and delegates that TFWA World Exhibition & Conference has been targeted by unknown companies offering lists of delegates attending the event. Should you receive an email with the suffixes: @oct10expoleads.com @tech-datalist.biz. @b2btradeshow.com. @bellweytechnology.com. TFWA ANNOUNCES NEW DIGITAL PLATFORM AND STRONG EVENTS During the conference, the creation of a new online platform called TFWA 365 was announced. This will be launched at the TFWA Asia Pacific Hainan Special Edition digital event held from 21st to 24th June. TFWA 365 is a permanent resource that will provide year-round support and a range of services for TFWA members and industry partners. THE VENUE - TFWA WORLD EXHIBITION & CONFERENCE - 2020 The Palais des Festivals occupies one end of Cannes’ famous seafront promenade known as the ‘Croisette’. As well as hosting TFWA World Exhibition & Conference, this major convention centre is also the venue for the Cannes Film Festival. The nearest major airport is Nice Côte d’Azur (27 km). ZHUHAI DUTY FREE PORTRAIT We, Zhuhai Duty Free Group, founded in the early 1980s, are one of the earliest enterprises in China to carry out duty free business, currently owning 19 duty free shops. In the coming year, the comprehensive upgrade of the Arrival Duty Free Mall at Zhuhai Gongbei Border, the largest land border in China, will be unveiled with morediversified
CANNES: A WARNING
Fraudulent online offers Beware! Show participants should beware of fraudulent online offers of accommodation or other services fromorganisations
CHARLES CHEN
Charles Chen joined CDFG in 1987. With 30 years in the duty free industry, he has successively held leadership positions as Director of Liquor Sales and Marketing Department, Chief Representative of European Office, President of CDFG Commerce & Trade Co.,JEAN-MARCEL ROUFF
Jean-Marcel Rouff began his career working with the founder of Duty Free Shoppers before joining Cognac Camus as Export Director. He created Inflight Sales Group, the “Original Inflight Concessionaire”, with Pan American World Airlines as its first customer in 1986. At that time ISG was the only airline duty free concessionaire in the world. YUWAN HU - TFWA CHINA REBORN - 2019 Chief Operations Officer Daxue Consulting Yuwan Hu joined Daxue Consulting in 2015. She leads the firm’s research projects on education, luxury and cosmetics, health care, food & TAX FREE WORLD ASSOCIATION TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.2021 PROGRAMME
09:00 - 10:30 CET. 15:00 - 16:30 HKT. Workshop 1: Hainan in focus. As the duty free & travel retail industry ground to a halt across the globe in 2020, one location stood alone in providing cause for optimism: China’s holiday island of Hainan. ABOUT - TFWA WORLD EXHIBITION & CONFERENCE - 2020 TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper. TFWA MONITOR: TRAVEL DATA OUTLOOK 2021 The first TFWA Monitor report of 2021, compiled by travel analyst ForwardKeys, looks at what trip reservation data tells us about the situation for international and domestic travel in the first months of 2021. The 2021 Travel Data Outlook report gives an international arrivals overview by region, looks at intra-regional trends, and also covers domestic travel in key markets such as BrazilCANNES COMEBACK
Post date. Tuesday 26 January 2021. After a pandemic-enforced break in 2020, the industry’s flagship gathering in Cannes is set to return this year from 24 th to 28 th October in a move widely welcomed by DF&TR professionals. For more than three decades, TFWA World Exhibition & Conference has occupied a unique place in the duty freeand
TFWA INSIGHT: TOBACCO REPORT 2020 The TFWA Insight: Tobacco Report 2020 is available in PDF format and features data and insights on the following topics: Share of airport duty free tobacco spending by nationality over time. Penetration levels, brand preferences and reasons for purchase. Shopper profiles by nationality. Focus on the cigar sector (key nationalities, reasonsfor
BEWARE OF FRAUDULENT LIST SERVICES! TFWA would like to warn exhibitors and delegates that TFWA World Exhibition & Conference has been targeted by unknown companies offering lists of delegates attending the event. Should you receive an email with the suffixes: @oct10expoleads.com @tech-datalist.biz. @b2btradeshow.com. @bellweytechnology.com. TFWA’S NEW PRESIDENT Tuesday 15 December 2020. Newly elected by the Association’s Management Committee, Jaya Singh brings extensive industry experience to his role of TFWA President. Currently the head of Mondelēz World Travel Retail and a former APTRA President, he shared his thoughts with us. Access restricted to members. DONATIENNE DE FONTAINES-GUILLAUME Donatienne de Fontaines-Guillaume. TFWA Vice-President Commercial. Commercial. Wine / Spirits / Non alcoholic beverages. Moët Hennessy. Travel Retail Director, Europe, Middle-East THE DUTY FREE AND TRAVEL RETAIL ASIA PACIFIC SUMMIT The industry’s must-attend event in its leading market, TFWA Asia Pacific Exhibition & Conference combines over 11,000m2 floorspace of regional and global brands with a Conference focused on topical issues plus a comprehensive networking programme. Delegates can expect acompelling week.
TAX FREE WORLD ASSOCIATION TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.2021 PROGRAMME
09:00 - 10:30 CET. 15:00 - 16:30 HKT. Workshop 1: Hainan in focus. As the duty free & travel retail industry ground to a halt across the globe in 2020, one location stood alone in providing cause for optimism: China’s holiday island of Hainan. ABOUT - TFWA WORLD EXHIBITION & CONFERENCE - 2020 TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper. TFWA MONITOR: TRAVEL DATA OUTLOOK 2021 The first TFWA Monitor report of 2021, compiled by travel analyst ForwardKeys, looks at what trip reservation data tells us about the situation for international and domestic travel in the first months of 2021. The 2021 Travel Data Outlook report gives an international arrivals overview by region, looks at intra-regional trends, and also covers domestic travel in key markets such as BrazilCANNES COMEBACK
Post date. Tuesday 26 January 2021. After a pandemic-enforced break in 2020, the industry’s flagship gathering in Cannes is set to return this year from 24 th to 28 th October in a move widely welcomed by DF&TR professionals. For more than three decades, TFWA World Exhibition & Conference has occupied a unique place in the duty freeand
TFWA INSIGHT: TOBACCO REPORT 2020 The TFWA Insight: Tobacco Report 2020 is available in PDF format and features data and insights on the following topics: Share of airport duty free tobacco spending by nationality over time. Penetration levels, brand preferences and reasons for purchase. Shopper profiles by nationality. Focus on the cigar sector (key nationalities, reasonsfor
BEWARE OF FRAUDULENT LIST SERVICES! TFWA would like to warn exhibitors and delegates that TFWA World Exhibition & Conference has been targeted by unknown companies offering lists of delegates attending the event. Should you receive an email with the suffixes: @oct10expoleads.com @tech-datalist.biz. @b2btradeshow.com. @bellweytechnology.com. TFWA’S NEW PRESIDENT Tuesday 15 December 2020. Newly elected by the Association’s Management Committee, Jaya Singh brings extensive industry experience to his role of TFWA President. Currently the head of Mondelēz World Travel Retail and a former APTRA President, he shared his thoughts with us. Access restricted to members. DONATIENNE DE FONTAINES-GUILLAUME Donatienne de Fontaines-Guillaume. TFWA Vice-President Commercial. Commercial. Wine / Spirits / Non alcoholic beverages. Moët Hennessy. Travel Retail Director, Europe, Middle-East THE DUTY FREE AND TRAVEL RETAIL ASIA PACIFIC SUMMIT The industry’s must-attend event in its leading market, TFWA Asia Pacific Exhibition & Conference combines over 11,000m2 floorspace of regional and global brands with a Conference focused on topical issues plus a comprehensive networking programme. Delegates can expect acompelling week.
TFWA MONITOR: TRAVEL DATA OUTLOOK 2021 The first TFWA Monitor report of 2021, compiled by travel analyst ForwardKeys, looks at what trip reservation data tells us about the situation for international and domestic travel in the first months of 2021. The 2021 Travel Data Outlook report gives an international arrivals overview by region, looks at intra-regional trends, and also covers domestic travel in key markets such as Brazil PRACTICAL INFORMATION TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper. TFWA ANNOUNCES NEW DIGITAL PLATFORM AND STRONG EVENTS During the conference, the creation of a new online platform called TFWA 365 was announced. This will be launched at the TFWA Asia Pacific Hainan Special Edition digital event held from 21st to 24th June. TFWA 365 is a permanent resource that will provide year-round support and a range of services for TFWA members and industry partners. ZHUHAI DUTY FREE PORTRAIT We, Zhuhai Duty Free Group, founded in the early 1980s, are one of the earliest enterprises in China to carry out duty free business, currently owning 19 duty free shops. In the coming year, the comprehensive upgrade of the Arrival Duty Free Mall at Zhuhai Gongbei Border, the largest land border in China, will be unveiled with morediversified
WILLIAM GRANT & SONS: ON THE ROAD TO RECOVERY A major independent force in Scotch whisky, William Grant & Sons is also a platinum sponsor of TFWA Asia Pacific Hainan Special Edition. The company's Regional Director for Asia Pacific and the Middle East, Matthew Williams, explains why. TRAVELLERS WANT TO MAKE THIS YEAR COUNT Vaccination programmes and travel bubbles are bringing international travel closer, we hope. But what will our next overseas trip be like? TripAdvisor’s Asia Pacific Group Head of Destination Marketing Sarah Mathews, a workshop speaker at the upcoming TFWA Asia Pacific Hainan Special Edition (21-24 June online), shares her thoughts.CHARLES CHEN
Charles Chen joined CDFG in 1987. With 30 years in the duty free industry, he has successively held leadership positions as Director of Liquor Sales and Marketing Department, Chief Representative of European Office, President of CDFG Commerce & Trade Co., SHENZHEN DUTY FREE: PREPARING FOR THE FUTURE What are you particularly looking forward to about TFWA Asia Pacific Hainan Special Edition? Communicating online with major travel retailers, discussing global duty free trends, especially the future direction of Hainan’s offshore duty free market, and sharing our sales experience in Hainan and our company’s plans for the future.XIE ZHIYONG
Xie Zhiyong is the Chairman and General Manager of Hainan Tourism Investment Duty Free. Tasked to turn Hainan Island into a prime tourism and shopping destination within China and beyond, Mr. Xie has an extensive experience in supply and logistics and previously held executive roles with China Duty Free Group (CDFG), Hainan Province Duty Free, and Guangzhou Xinmian Duty Free Goods Co.DUBAI DUTY FREE
Airport Shops 2000 2010 22 633 21 385 24 104 29 436 31 928 34 806 36 832 35 530 35 671 55,20% 38 912 55,98% 55,80% 57,72% 57,22% 57,93%57,77%
TFWA - TAX FREE WORLD ASSOCIATIONFAQCONTACTSITEMAPUSER LOGINUSER PASSWORD RECOVERYDFWC ACADEMY TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.2021 PROGRAMME
Wed 23 Jun. 07:00 - 11:00 CET. 13:00 - 17:00 HKT. Pre-scheduled ONE2ONE e-meeting service (for eligible companies) More about the ONE2ONE Meetings. 09:00 - 10:30 CET. 15:00 - 16:30 HKT. Workshop 1: Hainan in focus. As the duty free & travel retail industry ground to a halt across the globe in 2020, one location stood alone in providingcause
CANNES COMEBACK
Post date. Tuesday 26 January 2021. After a pandemic-enforced break in 2020, the industry’s flagship gathering in Cannes is set to return this year from 24 th to 28 th October in a move widely welcomed by DF&TR professionals. For more than three decades, TFWA World Exhibition & Conference has occupied a unique place in the duty freeand
BEWARE OF FRAUDULENT LIST SERVICES! TFWA would like to warn exhibitors and delegates that TFWA World Exhibition & Conference has been targeted by unknown companies offering lists of delegates attending the event. Should you receive an email with the suffixes: @oct10expoleads.com @tech-datalist.biz. @b2btradeshow.com. @bellweytechnology.com. DONATIENNE DE FONTAINES-GUILLAUME Donatienne de Fontaines-Guillaume. TFWA Vice-President Commercial. Commercial. Wine / Spirits / Non alcoholic beverages. Moët Hennessy. Travel Retail Director, Europe, Middle-East MIRKO WANG - TFWA CHINA REBORN - 2020 Previously, Mirko was the co-founder of several Chinese investment banks such as The Miracle Capital and has helped companies such as Bybon and China Centrin Data System raise capital. He has also worked at the VC/PE Committee of the Ministry of Commerce of China where he served as its Executive Director from 2007-2011. He also held the THE DUTY FREE AND TRAVEL RETAIL ASIA PACIFIC SUMMIT The industry’s must-attend event in its leading market, TFWA Asia Pacific Exhibition & Conference combines over 11,000m2 floorspace of regional and global brands with a Conference focused on topical issues plus a comprehensive networking programme. Delegates can expect acompelling week.
JAMES PRESCOTT
James Prescott started his travel retail career in 1990 as a buyer with Allders International. After moving through the ranks at Allders, James joined World Duty Free early in 1999 – just before the abolition of duty free for travellers between EU states – as Head of Category for Duty Free, Tax Free & Luxury.RIGO TRADING S.A
TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.CÉCILE NAOUR
Cecile Naour has been leading the travel retail activity for Cartier globally for two years. She started her career in 2000 in human resources consulting, and joined L’Oréal Group in 2008 as Group Compensation Director. In 2009, she changed her career orientation and moved to L’Oréal Travel Retail as Area Manager for Southern Europe. TFWA - TAX FREE WORLD ASSOCIATIONFAQCONTACTSITEMAPUSER LOGINUSER PASSWORD RECOVERYDFWC ACADEMY TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.2021 PROGRAMME
Wed 23 Jun. 07:00 - 11:00 CET. 13:00 - 17:00 HKT. Pre-scheduled ONE2ONE e-meeting service (for eligible companies) More about the ONE2ONE Meetings. 09:00 - 10:30 CET. 15:00 - 16:30 HKT. Workshop 1: Hainan in focus. As the duty free & travel retail industry ground to a halt across the globe in 2020, one location stood alone in providingcause
CANNES COMEBACK
Post date. Tuesday 26 January 2021. After a pandemic-enforced break in 2020, the industry’s flagship gathering in Cannes is set to return this year from 24 th to 28 th October in a move widely welcomed by DF&TR professionals. For more than three decades, TFWA World Exhibition & Conference has occupied a unique place in the duty freeand
BEWARE OF FRAUDULENT LIST SERVICES! TFWA would like to warn exhibitors and delegates that TFWA World Exhibition & Conference has been targeted by unknown companies offering lists of delegates attending the event. Should you receive an email with the suffixes: @oct10expoleads.com @tech-datalist.biz. @b2btradeshow.com. @bellweytechnology.com. DONATIENNE DE FONTAINES-GUILLAUME Donatienne de Fontaines-Guillaume. TFWA Vice-President Commercial. Commercial. Wine / Spirits / Non alcoholic beverages. Moët Hennessy. Travel Retail Director, Europe, Middle-East MIRKO WANG - TFWA CHINA REBORN - 2020 Previously, Mirko was the co-founder of several Chinese investment banks such as The Miracle Capital and has helped companies such as Bybon and China Centrin Data System raise capital. He has also worked at the VC/PE Committee of the Ministry of Commerce of China where he served as its Executive Director from 2007-2011. He also held the THE DUTY FREE AND TRAVEL RETAIL ASIA PACIFIC SUMMIT The industry’s must-attend event in its leading market, TFWA Asia Pacific Exhibition & Conference combines over 11,000m2 floorspace of regional and global brands with a Conference focused on topical issues plus a comprehensive networking programme. Delegates can expect acompelling week.
JAMES PRESCOTT
James Prescott started his travel retail career in 1990 as a buyer with Allders International. After moving through the ranks at Allders, James joined World Duty Free early in 1999 – just before the abolition of duty free for travellers between EU states – as Head of Category for Duty Free, Tax Free & Luxury.RIGO TRADING S.A
TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.CÉCILE NAOUR
Cecile Naour has been leading the travel retail activity for Cartier globally for two years. She started her career in 2000 in human resources consulting, and joined L’Oréal Group in 2008 as Group Compensation Director. In 2009, she changed her career orientation and moved to L’Oréal Travel Retail as Area Manager for Southern Europe. TFWA’S NEW PRESIDENT Tuesday 15 December 2020. Newly elected by the Association’s Management Committee, Jaya Singh brings extensive industry experience to his role of TFWA President. Currently the head of Mondelēz World Travel Retail and a former APTRA President, he shared his thoughts with us. Access restricted to members. THE VENUE - TFWA WORLD EXHIBITION & CONFERENCE - 2020 The Palais des Festivals occupies one end of Cannes’ famous seafront promenade known as the ‘Croisette’. As well as hosting TFWA World Exhibition & Conference, this major convention centre is also the venue for the Cannes Film Festival. The nearest major airport is Nice Côte d’Azur (27 km). MIRKO WANG - TFWA CHINA REBORN - 2020 Previously, Mirko was the co-founder of several Chinese investment banks such as The Miracle Capital and has helped companies such as Bybon and China Centrin Data System raise capital. He has also worked at the VC/PE Committee of the Ministry of Commerce of China where he served as its Executive Director from 2007-2011. He also held theCONTACT FEEDBACK
TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.ZHUHAI DUTY FREE
Zhuhai Duty Free Group's journey from modest beginnings 40 years ago to becoming a major player in China's vibrant duty free market oftoday
SUSAN WHELAN
A senior executive of two market-leading companies in entirely different fields, based on opposite sides of the world: Susan Whelan has successfully translated the commercial principles of luxury and travel retail to the world of professional sport.JEAN-MARCEL ROUFF
Jean-Marcel Rouff began his career working with the founder of Duty Free Shoppers before joining Cognac Camus as Export Director. He created Inflight Sales Group, the “Original Inflight Concessionaire”, with Pan American World Airlines as its first customer in 1986. At that time ISG was the only airline duty free concessionaire in the world. GROUPE COURREGES SAS TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.ALTIMETRE LLC
TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper. G C C E X C I S E A N D V A T 5 UAE Introduced Excise tax in October 2017 KSA Introduced Excise tax in June 2017 Qatar The draft decision was approved on May 2017. Itstill under debate.
TFWA - TAX FREE WORLD ASSOCIATIONFAQCONTACTSITEMAPUSER LOGINUSER PASSWORD RECOVERYLEGAL & PRIVACY STATEMENT TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.2021 PROGRAMME
Wed 23 Jun. 07:00 - 11:00 CET. 13:00 - 17:00 HKT. Pre-scheduled ONE2ONE e-meeting service (for eligible companies) More about the ONE2ONE Meetings. 09:00 - 10:30 CET. 15:00 - 16:30 HKT. Workshop 1: Hainan in focus. As the duty free & travel retail industry ground to a halt across the globe in 2020, one location stood alone in providingcause
ABOUT - TFWA WORLD EXHIBITION & CONFERENCE - 2020 TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper. TFWA MONITOR: TRAVEL DATA OUTLOOK 2021 The first TFWA Monitor report of 2021, compiled by travel analyst ForwardKeys, looks at what trip reservation data tells us about the situation for international and domestic travel in the first months of 2021. The 2021 Travel Data Outlook report gives an international arrivals overview by region, looks at intra-regional trends, and also covers domestic travel in key markets such as BrazilCANNES COMEBACK
Post date. Tuesday 26 January 2021. After a pandemic-enforced break in 2020, the industry’s flagship gathering in Cannes is set to return this year from 24 th to 28 th October in a move widely welcomed by DF&TR professionals. For more than three decades, TFWA World Exhibition & Conference has occupied a unique place in the duty freeand
TFWA’S NEW PRESIDENT Tuesday 15 December 2020. Newly elected by the Association’s Management Committee, Jaya Singh brings extensive industry experience to his role of TFWA President. Currently the head of Mondelēz World Travel Retail and a former APTRA President, he shared his thoughts with us. Access restricted to members. TFWA ANNOUNCES NEW DIGITAL PLATFORM AND STRONG EVENTS During the conference, the creation of a new online platform called TFWA 365 was announced. This will be launched at the TFWA Asia Pacific Hainan Special Edition digital event held from 21st to 24th June. TFWA 365 is a permanent resource that will provide year-round support and a range of services for TFWA members and industry partners. BEWARE OF FRAUDULENT LIST SERVICES! TFWA would like to warn exhibitors and delegates that TFWA World Exhibition & Conference has been targeted by unknown companies offering lists of delegates attending the event. Should you receive an email with the suffixes: @oct10expoleads.com @tech-datalist.biz. @b2btradeshow.com. @bellweytechnology.com. DONATIENNE DE FONTAINES-GUILLAUME Donatienne de Fontaines-Guillaume. TFWA Vice-President Commercial. Commercial. Wine / Spirits / Non alcoholic beverages. Moët Hennessy. Travel Retail Director, Europe, Middle-East THE DUTY FREE AND TRAVEL RETAIL ASIA PACIFIC SUMMIT The industry’s must-attend event in its leading market, TFWA Asia Pacific Exhibition & Conference combines over 11,000m2 floorspace of regional and global brands with a Conference focused on topical issues plus a comprehensive networking programme. Delegates can expect acompelling week.
TFWA - TAX FREE WORLD ASSOCIATIONFAQCONTACTSITEMAPUSER LOGINUSER PASSWORD RECOVERYLEGAL & PRIVACY STATEMENT TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.2021 PROGRAMME
Wed 23 Jun. 07:00 - 11:00 CET. 13:00 - 17:00 HKT. Pre-scheduled ONE2ONE e-meeting service (for eligible companies) More about the ONE2ONE Meetings. 09:00 - 10:30 CET. 15:00 - 16:30 HKT. Workshop 1: Hainan in focus. As the duty free & travel retail industry ground to a halt across the globe in 2020, one location stood alone in providingcause
ABOUT - TFWA WORLD EXHIBITION & CONFERENCE - 2020 TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper. TFWA MONITOR: TRAVEL DATA OUTLOOK 2021 The first TFWA Monitor report of 2021, compiled by travel analyst ForwardKeys, looks at what trip reservation data tells us about the situation for international and domestic travel in the first months of 2021. The 2021 Travel Data Outlook report gives an international arrivals overview by region, looks at intra-regional trends, and also covers domestic travel in key markets such as BrazilCANNES COMEBACK
Post date. Tuesday 26 January 2021. After a pandemic-enforced break in 2020, the industry’s flagship gathering in Cannes is set to return this year from 24 th to 28 th October in a move widely welcomed by DF&TR professionals. For more than three decades, TFWA World Exhibition & Conference has occupied a unique place in the duty freeand
TFWA’S NEW PRESIDENT Tuesday 15 December 2020. Newly elected by the Association’s Management Committee, Jaya Singh brings extensive industry experience to his role of TFWA President. Currently the head of Mondelēz World Travel Retail and a former APTRA President, he shared his thoughts with us. Access restricted to members. TFWA ANNOUNCES NEW DIGITAL PLATFORM AND STRONG EVENTS During the conference, the creation of a new online platform called TFWA 365 was announced. This will be launched at the TFWA Asia Pacific Hainan Special Edition digital event held from 21st to 24th June. TFWA 365 is a permanent resource that will provide year-round support and a range of services for TFWA members and industry partners. BEWARE OF FRAUDULENT LIST SERVICES! TFWA would like to warn exhibitors and delegates that TFWA World Exhibition & Conference has been targeted by unknown companies offering lists of delegates attending the event. Should you receive an email with the suffixes: @oct10expoleads.com @tech-datalist.biz. @b2btradeshow.com. @bellweytechnology.com. DONATIENNE DE FONTAINES-GUILLAUME Donatienne de Fontaines-Guillaume. TFWA Vice-President Commercial. Commercial. Wine / Spirits / Non alcoholic beverages. Moët Hennessy. Travel Retail Director, Europe, Middle-East THE DUTY FREE AND TRAVEL RETAIL ASIA PACIFIC SUMMIT The industry’s must-attend event in its leading market, TFWA Asia Pacific Exhibition & Conference combines over 11,000m2 floorspace of regional and global brands with a Conference focused on topical issues plus a comprehensive networking programme. Delegates can expect acompelling week.
TFWA INSIGHT: TOBACCO REPORT 2020 The TFWA Insight: Tobacco Report 2020 is available in PDF format and features data and insights on the following topics: Share of airport duty free tobacco spending by nationality over time. Penetration levels, brand preferences and reasons for purchase. Shopper profiles by nationality. Focus on the cigar sector (key nationalities, reasonsfor
TRAVELLERS WANT TO MAKE THIS YEAR COUNT Vaccination programmes and travel bubbles are bringing international travel closer, we hope. But what will our next overseas trip be like? TripAdvisor’s Asia Pacific Group Head of Destination Marketing Sarah Mathews, a workshop speaker at the upcoming TFWA Asia Pacific Hainan Special Edition (21-24 June online), shares her thoughts.CHARLES CHEN
Charles Chen joined CDFG in 1987. With 30 years in the duty free industry, he has successively held leadership positions as Director of Liquor Sales and Marketing Department, Chief Representative of European Office, President of CDFG Commerce & Trade Co., RAISING PROFILES AND PURE-PLAY PARTNERS Logistics specialist Cainiao and wine and spirit agency Duty Free Global, both platinum sponsors of TFWA Asia Pacific Hainan Special Edition (21-24 June) alongside Lagardère Travel Retail, Zhuhai Duty Free, CNSC, Shenzhen Duty Free and William Grant & Sons, discuss their involvement with the online event, held in partnership with China DutyFree.
CANNES: A WARNING
Fraudulent online offers Beware! Show participants should beware of fraudulent online offers of accommodation or other services fromorganisations
THE CHINA'S CENTURY CONFERENCE 2019 Record numbers attend 2019 TFWA China’s Century Conference. Day 2: China in the wider world. Back to the Resource CentreCÉCILE NAOUR
Cecile Naour has been leading the travel retail activity for Cartier globally for two years. She started her career in 2000 in human resources consulting, and joined L’Oréal Group in 2008 as Group Compensation Director. In 2009, she changed her career orientation and moved to L’Oréal Travel Retail as Area Manager for Southern Europe.RIGO TRADING S.A
TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.ALTIMETRE LLC
TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.EURALIS GASTRONOMIE
TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper. TFWA - TAX FREE WORLD ASSOCIATIONFAQCONTACTSITEMAPUSER LOGINUSER PASSWORD RECOVERYLEGAL & PRIVACY STATEMENT TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.2021 PROGRAMME
Leading from the front The travel retail industry faces an existential challenge, but also an unprecedented opportunity. The time is surely right to reassess the fundamentals of our business; the customer experience, online and offline; the move to an omnichannel model; the better use of data; and the need for more meaningful partnership between stakeholders. TFWA’S NEW PRESIDENT Newly elected by the Association’s Management Committee, Jaya Singh brings extensive industry experience to his role of TFWA President. Currently the head of Mondelēz World Travel Retail and a former APTRA President, he shared his thoughts with us. DONATIENNE DE FONTAINES-GUILLAUME Discover TFWA’s permanent staff: Donatienne de Fontaines-Guillaume. Travel Retail Director, Europe, Middle-East Africa and IndianSubcontinent
JEAN-MARCEL ROUFF
Chairman and CEO Inflight Sales Group Jean-Marcel Rouff began his career working with the founder of Duty Free Shoppers before joining Cognac Camus as Export Director.DUBAI DUTY FREE
Airport Shops 2000 2010 22 633 21 385 24 104 29 436 31 928 34 806 36 832 35 530 35 671 55,20% 38 912 55,98% 55,80% 57,72% 57,22% 57,93%57,77%
CÉCILE NAOUR
Cecile Naour has been leading the travel retail activity for Cartier globally for two years. She started her career in 2000 in human resources consulting, and joined L’Oréal Group in ANGELINI BEAUTY, S.P.A. TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper. G C C E X C I S E A N D V A T 5 UAE Introduced Excise tax in October 2017 KSA Introduced Excise tax in June 2017 Qatar The draft decision was approved on May 2017. Itstill under debate.
WATCHES & JEWELLERY SUPPLEMENT discover the beauty of outstanding sales figures in travel retail. meet coeur de lion, a top seller in travel retail, at booth m50, green village. for appointments please contact sabrina valenti on sv@coeur.de or +49 - 151 - 27 24 46 80. TFWA - TAX FREE WORLD ASSOCIATIONFAQCONTACTSITEMAPUSER LOGINUSER PASSWORD RECOVERYLEGAL & PRIVACY STATEMENT TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.2021 PROGRAMME
Leading from the front The travel retail industry faces an existential challenge, but also an unprecedented opportunity. The time is surely right to reassess the fundamentals of our business; the customer experience, online and offline; the move to an omnichannel model; the better use of data; and the need for more meaningful partnership between stakeholders. TFWA’S NEW PRESIDENT Newly elected by the Association’s Management Committee, Jaya Singh brings extensive industry experience to his role of TFWA President. Currently the head of Mondelēz World Travel Retail and a former APTRA President, he shared his thoughts with us. DONATIENNE DE FONTAINES-GUILLAUME Discover TFWA’s permanent staff: Donatienne de Fontaines-Guillaume. Travel Retail Director, Europe, Middle-East Africa and IndianSubcontinent
JEAN-MARCEL ROUFF
Chairman and CEO Inflight Sales Group Jean-Marcel Rouff began his career working with the founder of Duty Free Shoppers before joining Cognac Camus as Export Director.DUBAI DUTY FREE
Airport Shops 2000 2010 22 633 21 385 24 104 29 436 31 928 34 806 36 832 35 530 35 671 55,20% 38 912 55,98% 55,80% 57,72% 57,22% 57,93%57,77%
CÉCILE NAOUR
Cecile Naour has been leading the travel retail activity for Cartier globally for two years. She started her career in 2000 in human resources consulting, and joined L’Oréal Group in ANGELINI BEAUTY, S.P.A. TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper. G C C E X C I S E A N D V A T 5 UAE Introduced Excise tax in October 2017 KSA Introduced Excise tax in June 2017 Qatar The draft decision was approved on May 2017. Itstill under debate.
WATCHES & JEWELLERY SUPPLEMENT discover the beauty of outstanding sales figures in travel retail. meet coeur de lion, a top seller in travel retail, at booth m50, green village. for appointments please contact sabrina valenti on sv@coeur.de or +49 - 151 - 27 24 46 80.WHAT IS TFWA?
TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.TFWA TEAM | TFWA
TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper.HOW TO LOGIN?
If you already have an account but have lost or forgotten the password: 1. Select the reset link below and enter your email address. 2. When you receive an email with instructions, follow the link included with the message. 3. Reset your password. Reset your passwordTFWA HELP CENTRE
Find all the answers you need. For visitors, TFWA i.lab brings together some of the most creative, tech-savvy and visionary companies around with the expertise to transform the offer to travellers. TFWA’S NEW PRESIDENT Newly elected by the Association’s Management Committee, Jaya Singh brings extensive industry experience to his role of TFWA President. Currently the head of Mondelēz World Travel Retail and a former APTRA President, he shared his thoughts with us. TFWA MANAGEMENT COMMITTEE TFWA is an association of brands, whose mission is to identify trends and opportunities, build awareness and provide a business platform for the global duty free and travel retail industry to prosper. MIRKO WANG - TFWA CHINA REBORN - 2020 Mirko Wang started to develop the Jessica’s Secret app in 2015. Within a few years, Jessica’s Secret has become a well-known internet brand in the travel retail industry and has established close partnerships with many retailers and brands. BEWARE OF FRAUDULENT LIST SERVICES! TFWA would like to warn exhibitors and delegates that TFWA World Exhibition & Conference has been targeted by unknown companies offering list of delegates attending the event.JEAN-MARCEL ROUFF
Chairman and CEO Inflight Sales Group Jean-Marcel Rouff began his career working with the founder of Duty Free Shoppers before joining Cognac Camus as Export Director.DUBAI DUTY FREE
Airport Shops 2000 2010 22 633 21 385 24 104 29 436 31 928 34 806 36 832 35 530 35 671 55,20% 38 912 55,98% 55,80% 57,72% 57,22% 57,93%57,77%
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INTERVIEW WITH MONDELEZ: THE IMPORTANCE OF DELIGHTING TRAVELLERS Friday 6 November 2020 Jaya Singh, Managing Director, Mondelez World Travel Retail TFWA China Reborn PLATINUM SPONSORWhat was MWTR’s motivation to sponsor TFWA’s China Reborn online event? TFWA China Reborn 2020 ASIA PACIFIC'S UPTURN Friday 30 October 2020 The first region to be impacted by the pandemic, Asia Pacific is now the first to see sales to travellers return. Duty free and travel retail’s centre of gravity looks set to continue its eastward shift. TFWA Asia Pacific Exhibition & Conference2021
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