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CONTACT CENTER
CONTACT CENTER. TMG delivers specialized customer and call center systems to customers in 15 countries. The system is well established and creates a nice customer dialogue and is easy and efficient to use for employers. Create loyal customers with TMG! We provide email, chat, social media, inbound and outbound. All in one! SERVICES | TELEMAGIC GROUP Consulting Services. We help you find the right mix of technical solutions, channels and prioritizing of resources for best results.PRICING QUICK
The set up can be a combination of any of the features, but not necessary all of them. Select which functions you want to have in your solution by yourself. Click to see all functions. TMG quick start. 75 € /license/month. All calling modes. TMG Dialer. All the TMGfeatures to
INBOUND CALL CENTER
TMG Inbound Call Center contains a complete telephone exchange and handles advanced routing of inbound calls. Calls are routed based on the phone number that are called and can be connected to a job or campaign. The system gives you total overview of activity withstatistics quickly.
TRY TMG FOR 30 DAYS
Our dialer and solution will be scaled to fit your needs. Contact us now to learn more or just fill the form and test it! We can also setup your TMG trial on the phone. Call us at +47 374 03 900 with questions you might have. By registering you confirm that you agree to the storing and processing of your personal data by TMG as described inthe
CONTACT | TELEMAGIC GROUP We want to give you our best price, and to do this we need some information about your needs. Please fill out this form, and we willcontact you soon.
CONTACT CENTER
The Contact Center contains a fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS. SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or PRODUCTS | TELEMAGIC GROUP | CALL AND CONTACT CENTER SOUTIONS Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS. ABOUT US | TELEMAGIC GROUP CLOUD-BASED CALL CENTER SYSTEM About us. Telemagic Group AS was established in 2003. TMG has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system. We have created what many considers to be one of Europe’s most efficient call center systems, including SMS, email and inbound/outbound routing.CONTACT CENTER
CONTACT CENTER. TMG delivers specialized customer and call center systems to customers in 15 countries. The system is well established and creates a nice customer dialogue and is easy and efficient to use for employers. Create loyal customers with TMG! We provide email, chat, social media, inbound and outbound. All in one! SERVICES | TELEMAGIC GROUP Consulting Services. We help you find the right mix of technical solutions, channels and prioritizing of resources for best results.PRICING QUICK
The set up can be a combination of any of the features, but not necessary all of them. Select which functions you want to have in your solution by yourself. Click to see all functions. TMG quick start. 75 € /license/month. All calling modes. TMG Dialer. All the TMGfeatures to
INBOUND CALL CENTER
TMG Inbound Call Center contains a complete telephone exchange and handles advanced routing of inbound calls. Calls are routed based on the phone number that are called and can be connected to a job or campaign. The system gives you total overview of activity withstatistics quickly.
TRY TMG FOR 30 DAYS
Our dialer and solution will be scaled to fit your needs. Contact us now to learn more or just fill the form and test it! We can also setup your TMG trial on the phone. Call us at +47 374 03 900 with questions you might have. By registering you confirm that you agree to the storing and processing of your personal data by TMG as described inthe
CONTACT | TELEMAGIC GROUP We want to give you our best price, and to do this we need some information about your needs. Please fill out this form, and we willcontact you soon.
CONTACT CENTER
The Contact Center contains a fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS. SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or NEWS | TELEMAGIC GROUP International expansion plans and new CEO in Telemagic Group AS Telemagic Group AS (TMG) plans for major internationalWORK FROM HOME
Flexible internal communication Good internal communication becomes especially important when the team is not situated under the same roof. To ensure the best possible operation from the home office, TMG offers several good solutions that make it easy for everyone to stay up to date and allow you to support your team members even if they are not physically present in the office. CONTACT | TELEMAGIC GROUP We want to give you our best price, and to do this we need some information about your needs. Please fill out this form, and we willcontact you soon.
CONTACT CENTER
You have the opportunity to tailor the response image to the operators and associate this with one or more queues. You can also set priorities on queues or operators, and you can easily set opening hours on the queues with voice mail, voice mailbox or call forwarding outside of opening hours.TMG MESSENGER
Distribute tasks with TMG Agent Allocator The agents who will handle the various channels and queues are easily added in TMG Agent Allokator. You can also set a max limit of inquiries each agent should handle, and by doing this, you ensure that the inquiries are answered efficiently and within the SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or CLOUD-BASED SOLUTION Why should your company use a clo ud-based solution from Telemagic Group? The cloud-based solution is plug and play. Your solution will be ready in only 24 hours. Easy to scale, which means you can increase the capacity of your customer center in few minutes. LEADERSHIP | TELEMAGIC GROUP | CLOUD-BASED CONTACT CENTER Telemagic Group has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center systemWWW.TELEMAGIC.NO
Moved Permanently. The document has moved here.TELEMAGIC.NO
Moved Permanently. The document has moved here. PRODUCTS | TELEMAGIC GROUP | CALL AND CONTACT CENTER SOUTIONS Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS. ABOUT US | TELEMAGIC GROUP CLOUD-BASED CALL CENTER SYSTEM About us. Telemagic Group AS was established in 2003. TMG has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system. We have created what many considers to be one of Europe’s most efficient call center systems, including SMS, email and inbound/outbound routing.CONTACT CENTER
CONTACT CENTER. TMG delivers specialized customer and call center systems to customers in 15 countries. The system is well established and creates a nice customer dialogue and is easy and efficient to use for employers. Create loyal customers with TMG! We provide email, chat, social media, inbound and outbound. All in one! SERVICES | TELEMAGIC GROUP Consulting Services. We help you find the right mix of technical solutions, channels and prioritizing of resources for best results.PRICING QUICK
The set up can be a combination of any of the features, but not necessary all of them. Select which functions you want to have in your solution by yourself. Click to see all functions. TMG quick start. 75 € /license/month. All calling modes. TMG Dialer. All the TMGfeatures to
INBOUND CALL CENTER
TMG Inbound Call Center contains a complete telephone exchange and handles advanced routing of inbound calls. Calls are routed based on the phone number that are called and can be connected to a job or campaign. The system gives you total overview of activity withstatistics quickly.
TRY TMG FOR 30 DAYS
Our dialer and solution will be scaled to fit your needs. Contact us now to learn more or just fill the form and test it! We can also setup your TMG trial on the phone. Call us at +47 374 03 900 with questions you might have. By registering you confirm that you agree to the storing and processing of your personal data by TMG as described inthe
CONTACT | TELEMAGIC GROUP We want to give you our best price, and to do this we need some information about your needs. Please fill out this form, and we willcontact you soon.
CONTACT CENTER
You have the opportunity to tailor the response image to the operators and associate this with one or more queues. You can also set priorities on queues or operators, and you can easily set opening hours on the queues with voice mail, voice mailbox or call forwarding outside of opening hours. SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or PRODUCTS | TELEMAGIC GROUP | CALL AND CONTACT CENTER SOUTIONS Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS. ABOUT US | TELEMAGIC GROUP CLOUD-BASED CALL CENTER SYSTEM About us. Telemagic Group AS was established in 2003. TMG has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system. We have created what many considers to be one of Europe’s most efficient call center systems, including SMS, email and inbound/outbound routing.CONTACT CENTER
CONTACT CENTER. TMG delivers specialized customer and call center systems to customers in 15 countries. The system is well established and creates a nice customer dialogue and is easy and efficient to use for employers. Create loyal customers with TMG! We provide email, chat, social media, inbound and outbound. All in one! SERVICES | TELEMAGIC GROUP Consulting Services. We help you find the right mix of technical solutions, channels and prioritizing of resources for best results.PRICING QUICK
The set up can be a combination of any of the features, but not necessary all of them. Select which functions you want to have in your solution by yourself. Click to see all functions. TMG quick start. 75 € /license/month. All calling modes. TMG Dialer. All the TMGfeatures to
INBOUND CALL CENTER
TMG Inbound Call Center contains a complete telephone exchange and handles advanced routing of inbound calls. Calls are routed based on the phone number that are called and can be connected to a job or campaign. The system gives you total overview of activity withstatistics quickly.
TRY TMG FOR 30 DAYS
Our dialer and solution will be scaled to fit your needs. Contact us now to learn more or just fill the form and test it! We can also setup your TMG trial on the phone. Call us at +47 374 03 900 with questions you might have. By registering you confirm that you agree to the storing and processing of your personal data by TMG as described inthe
CONTACT | TELEMAGIC GROUP We want to give you our best price, and to do this we need some information about your needs. Please fill out this form, and we willcontact you soon.
CONTACT CENTER
You have the opportunity to tailor the response image to the operators and associate this with one or more queues. You can also set priorities on queues or operators, and you can easily set opening hours on the queues with voice mail, voice mailbox or call forwarding outside of opening hours. SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or SERVICES | TELEMAGIC GROUP Consulting Services. We help you find the right mix of technical solutions, channels and prioritizing of resources for best results.WORK FROM HOME
Flexible internal communication Good internal communication becomes especially important when the team is not situated under the same roof. To ensure the best possible operation from the home office, TMG offers several good solutions that make it easy for everyone to stay up to date and allow you to support your team members even if they are not physically present in the office. SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or SUPPORT | TELEMAGIC GROUP | WE HANDLE CUSTOMER CASES Telemagic support team has extensive experience from technical support and operations. We constantly strive to handle customer cases as quickly and efficient as possible, where we try to maintain close contact with the customer during the process as well. CLOUD-BASED SOLUTION Why should your company use a clo ud-based solution from Telemagic Group? The cloud-based solution is plug and play. Your solution will be ready in only 24 hours. Easy to scale, which means you can increase the capacity of your customer center in few minutes. BLENDING | TELEMAGIC GROUP | WORK OUTBOUND AND RECEIVE In TMG it is easy to manage how many outbound and inbound calls an agent should be able to handle. You can also route chats, emails and distribute them to the agents, for instance.. Agents can be working predictive outbound and receive inbound calls from one or morenumbers.
LEADERSHIP | TELEMAGIC GROUP | CLOUD-BASED CONTACT CENTER Telemagic Group has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center systemSALES & MARKETING
Sales & Marketing. TMG got its own sales and marketing sector which has long experience with building solid campaigns and merge different medias and channels as inbound and outbound, chat, Facebook, webpages, Google etc. Everyone working within sales in TMG has 15 years of experience as a minimum when it comes to building campaign in the call REPORTS | TELEMAGIC GROUP | TMG REPORT GENERATOR With the report generator Paparazzo, it is easy to extract complete analysis about activities in the system. Paparazzo makes it possible for TMG customers to create reports about sales history, agent history, address information, etc.TELEMAGIC.NO
Moved Permanently. The document has moved here. PRODUCTS | TELEMAGIC GROUP | CALL AND CONTACT CENTER SOUTIONS Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS. ABOUT US | TELEMAGIC GROUP CLOUD-BASED CALL CENTER SYSTEM About us. Telemagic Group AS was established in 2003. TMG has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system. We have created what many considers to be one of Europe’s most efficient call center systems, including SMS, email and inbound/outbound routing. SERVICES | TELEMAGIC GROUP Consulting Services. We help you find the right mix of technical solutions, channels and prioritizing of resources for best results.CONTACT CENTER
CONTACT CENTER. TMG delivers specialized customer and call center systems to customers in 15 countries. The system is well established and creates a nice customer dialogue and is easy and efficient to use for employers. Create loyal customers with TMG! We provide email, chat, social media, inbound and outbound. All in one!PRICING QUICK
The set up can be a combination of any of the features, but not necessary all of them. Select which functions you want to have in your solution by yourself. Click to see all functions. TMG quick start. 75 € /license/month. All calling modes. TMG Dialer. All the TMGfeatures to
OUTBOUND | TELEMAGIC GROUP | BOOST YOUR SALES WITH OUR TMG’s outbound call center is a robust, well-proven solution with excellent cloud stability. All you need is the internet. The solution is easy to operate, manage and can easily be scaled and customized to your business needs. We help you boost your sales with our effective dialer. TMG offers a wide range of ground-breaking and very usefulINBOUND CALL CENTER
TMG Inbound Call Center contains a complete telephone exchange and handles advanced routing of inbound calls. Calls are routed based on the phone number that are called and can be connected to a job or campaign. The system gives you total overview of activity withstatistics quickly.
TRY TMG FOR 30 DAYS
Our dialer and solution will be scaled to fit your needs. Contact us now to learn more or just fill the form and test it! We can also setup your TMG trial on the phone. Call us at +47 374 03 900 with questions you might have. By registering you confirm that you agree to the storing and processing of your personal data by TMG as described inthe
SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or LEADERSHIP | TELEMAGIC GROUP | CLOUD-BASED CONTACT CENTER Telemagic Group has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system PRODUCTS | TELEMAGIC GROUP | CALL AND CONTACT CENTER SOUTIONS Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS. ABOUT US | TELEMAGIC GROUP CLOUD-BASED CALL CENTER SYSTEM About us. Telemagic Group AS was established in 2003. TMG has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system. We have created what many considers to be one of Europe’s most efficient call center systems, including SMS, email and inbound/outbound routing. SERVICES | TELEMAGIC GROUP Consulting Services. We help you find the right mix of technical solutions, channels and prioritizing of resources for best results.CONTACT CENTER
CONTACT CENTER. TMG delivers specialized customer and call center systems to customers in 15 countries. The system is well established and creates a nice customer dialogue and is easy and efficient to use for employers. Create loyal customers with TMG! We provide email, chat, social media, inbound and outbound. All in one!PRICING QUICK
The set up can be a combination of any of the features, but not necessary all of them. Select which functions you want to have in your solution by yourself. Click to see all functions. TMG quick start. 75 € /license/month. All calling modes. TMG Dialer. All the TMGfeatures to
OUTBOUND | TELEMAGIC GROUP | BOOST YOUR SALES WITH OUR TMG’s outbound call center is a robust, well-proven solution with excellent cloud stability. All you need is the internet. The solution is easy to operate, manage and can easily be scaled and customized to your business needs. We help you boost your sales with our effective dialer. TMG offers a wide range of ground-breaking and very usefulINBOUND CALL CENTER
TMG Inbound Call Center contains a complete telephone exchange and handles advanced routing of inbound calls. Calls are routed based on the phone number that are called and can be connected to a job or campaign. The system gives you total overview of activity withstatistics quickly.
TRY TMG FOR 30 DAYS
Our dialer and solution will be scaled to fit your needs. Contact us now to learn more or just fill the form and test it! We can also setup your TMG trial on the phone. Call us at +47 374 03 900 with questions you might have. By registering you confirm that you agree to the storing and processing of your personal data by TMG as described inthe
SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or LEADERSHIP | TELEMAGIC GROUP | CLOUD-BASED CONTACT CENTER Telemagic Group has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system NEWS | TELEMAGIC GROUP Top modern speech-to-text functions TMG launches top modern solutions based on text-to-speech and speech-to-text. InWORK FROM HOME
Flexible internal communication Good internal communication becomes especially important when the team is not situated under the same roof. To ensure the best possible operation from the home office, TMG offers several good solutions that make it easy for everyone to stay up to date and allow you to support your team members even if they are not physically present in the office. CONTACT | TELEMAGIC GROUP We want to give you our best price, and to do this we need some information about your needs. Please fill out this form, and we willcontact you soon.
SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage orCONTACT CENTER
You have the opportunity to tailor the response image to the operators and associate this with one or more queues. You can also set priorities on queues or operators, and you can easily set opening hours on the queues with voice mail, voice mailbox or call forwarding outside of opening hours. CLOUD-BASED SOLUTION Why should your company use a clo ud-based solution from Telemagic Group? The cloud-based solution is plug and play. Your solution will be ready in only 24 hours. Easy to scale, which means you can increase the capacity of your customer center in few minutes. SUPPORT | TELEMAGIC GROUP | WE HANDLE CUSTOMER CASES Telemagic support team has extensive experience from technical support and operations. We constantly strive to handle customer cases as quickly and efficient as possible, where we try to maintain close contact with the customer during the process as well. LEADERSHIP | TELEMAGIC GROUP | CLOUD-BASED CONTACT CENTER Telemagic Group has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center systemTMG MESSENGER
Distribute tasks with TMG Agent Allocator The agents who will handle the various channels and queues are easily added in TMG Agent Allokator. You can also set a max limit of inquiries each agent should handle, and by doing this, you ensure that the inquiries are answered efficiently and within theTELEMAGIC.NO
Moved Permanently. The document has moved here. PRODUCTS | TELEMAGIC GROUP | CALL AND CONTACT CENTER SOUTIONS Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS. ABOUT US | TELEMAGIC GROUP CLOUD-BASED CALL CENTER SYSTEM Telemagic Group AS was established in 2003. TMG has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system. We have created what many considers to be one of Europe’s most efficient call center systems, including SMS, email and inbound/outbound routing. TMG system allows easy tracking of completed calls and any decisions made during them. SERVICES | TELEMAGIC GROUP Telemagic Group has long experience with tailor-made campaigns and merging of different medias and channels.CONTACT CENTER
CONTACT CENTER. TMG delivers specialized customer and call center systems to customers in 15 countries. The system is well established and creates a nice customer dialogue and is easy and efficient to usefor employers.
INBOUND CALL CENTER
TMG Inbound Call Center contains a complete telephone exchange and handles advanced routing of inbound calls. Calls are routed based on the phone number that are called and can be CONTACT | TELEMAGIC GROUP We want to give you our best price, and to do this we need some information about your needs. Please fill out this form, and we willcontact you soon.
TRY TMG FOR 30 DAYS
Do you work with Outbound Sales, Inbound Call Center and Multichannel Customer Service? Try TMG for 30 days. Totally free. Boost your sales. LEADERSHIP | TELEMAGIC GROUP | CLOUD-BASED CONTACT CENTER Telemagic Group has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or SUPPORT | TELEMAGIC GROUP | WE HANDLE CUSTOMER CASES Telemagic support team has extensive experience from technical support and operations. We constantly strive to handle customer cases as quickly and efficient as possible, where we try to maintain close contact with the customer during the process as well. PRODUCTS | TELEMAGIC GROUP | CALL AND CONTACT CENTER SOUTIONS Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS. ABOUT US | TELEMAGIC GROUP CLOUD-BASED CALL CENTER SYSTEM Telemagic Group AS was established in 2003. TMG has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system. We have created what many considers to be one of Europe’s most efficient call center systems, including SMS, email and inbound/outbound routing. TMG system allows easy tracking of completed calls and any decisions made during them. SERVICES | TELEMAGIC GROUP Telemagic Group has long experience with tailor-made campaigns and merging of different medias and channels.CONTACT CENTER
CONTACT CENTER. TMG delivers specialized customer and call center systems to customers in 15 countries. The system is well established and creates a nice customer dialogue and is easy and efficient to usefor employers.
INBOUND CALL CENTER
TMG Inbound Call Center contains a complete telephone exchange and handles advanced routing of inbound calls. Calls are routed based on the phone number that are called and can be CONTACT | TELEMAGIC GROUP We want to give you our best price, and to do this we need some information about your needs. Please fill out this form, and we willcontact you soon.
TRY TMG FOR 30 DAYS
Do you work with Outbound Sales, Inbound Call Center and Multichannel Customer Service? Try TMG for 30 days. Totally free. Boost your sales. LEADERSHIP | TELEMAGIC GROUP | CLOUD-BASED CONTACT CENTER Telemagic Group has developed a cloud-based telephony solution for an efficient and highly competitive call and contact center system SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or SUPPORT | TELEMAGIC GROUP | WE HANDLE CUSTOMER CASES Telemagic support team has extensive experience from technical support and operations. We constantly strive to handle customer cases as quickly and efficient as possible, where we try to maintain close contact with the customer during the process as well. SERVICES | TELEMAGIC GROUP Telemagic Group has long experience with tailor-made campaigns and merging of different medias and channels.WORK FROM HOME
Flexible internal communication Good internal communication becomes especially important when the team is not situated under the same roof. To ensure the best possible operation from the home office, TMG offers several good solutions that make it easy for everyone to stay up to date and allow you to support your team members even if they are not physically present in the office.SALES & MARKETING
Email campaigns which can be sent from the system, where all r eplies/r esponse s is either routed to the customers inbound inbox, or where we collect the information from customer via landing pages which is automatically filled out in the customer card.; TMG also helps the customer with: Marketing material, thereof One P ager, flyers, roll ups, pictures, videos, webpages etc. SUPPORT | TELEMAGIC GROUP | WE HANDLE CUSTOMER CASES Telemagic support team has extensive experience from technical support and operations. We constantly strive to handle customer cases as quickly and efficient as possible, where we try to maintain close contact with the customer during the process as well. SMS | TELEMAGIC GROUP | MORE THAN 2,5 MILLIONS SMS EVERY YEAR A SMS has several areas of application and can be used in customer surveys where the customer is asked to respond with a number from 1-6, to obtain car mileage or CAMPAIGN-BASED CRM SYSTEM By using rules, the customer can be set up in new campaigns. This may be reminders, new sales campaigns or email campaigns with information to the customer.. You get an easy and user – friendly cloud-based interface, with total overview over activities done toward customer.You can set up the number of users in the system yourself, and you can allow others to see parts of the CRM system byCONTACT CENTER
You have the opportunity to tailor the response image to the operators and associate this with one or more queues. You can also set priorities on queues or operators, and you can easily set opening hours on the queues with voice mail, voice mailbox or call forwarding outside of opening hours. CLOUD-BASED SOLUTION Why should your company use a clo ud-based solution from Telemagic Group? The cloud-based solution is plug and play. Your solution will be ready in only 24 hours. Easy to scale, which means you can increase the capacity of your customer center in few minutes.TMG MESSENGER
Distribute tasks with TMG Agent Allocator The agents who will handle the various channels and queues are easily added in TMG Agent Allokator. You can also set a max limit of inquiries each agent should handle, and by doing this, you ensure that the inquiries are answered efficiently and within theTELEMAGIC GROUP
You found what you were looking for if you work with Outbound Sales, Inbound Call Center or Multichannel Customer Service. PredictiveDialer, Click2Call
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ER DU KLAR FOR FREMTIDENS UTFORDRINGER I KONTAKTSENTERMARKEDET?KONTAKTSENTER
I dag leverer TMG spesialiserte kunde- og callsentersystemer til kunder i 15 land. Systemet er godt etablert og skaper en god kundedialog og er enkelt og effektivt å bruke for oppdragsgivere. Ønsker du å skape lojale kunder? Bruk TMG!Les mer
DIGITAL EKSPERTISE
Telemagic Group er en av landets ledende leverandører av skybaserte løsninger. Ved bruk av e-post, SMS, chat, kunstig intelligens og maskinlæring hjelper systemet deg til å skape de bestekundeopplevelsene.
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Dagens marked krever tilfredse kunder. Selskaper med høy kvalitet skiller seg ut og gir økt troverdighet og skaper lojalitet. Med TMG sin backoffice-løsning kan du skreddersy kvalitetskrav slik at du bygger gode kunderelasjoner.Les mer
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Telemagic Group AS, Frolandsveien 6, 4847 Arendal TORE SÆLEN (Daglig leder) / 913 64 972 / tore@telemagic.no DAG HARALD JOHANSEN (Sales Manager) / 413 00 000 / dag.harald@telemagic.no SUPPORT / 374 03 900 / support@telemagic.noSEND MELDING
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