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CAREERS | TAPJOY
Meet some members of the global Tapjoy Team. MEET LILLIAN SUN. Human Resources Manager APAC region. Meet Raul De Novoa. Staff Data Engineer. MEET AARON THANDI. Senior Manager, Performance Sales. Meet Sherry Zarabi. Director of Revenue Operations.CUSTOMER SUPPORT
I am trying to submit a ticket, but the ‘Contact Support’ link takes me back to the offerwall or to a blank screen. I completed an offer but didn’t get my rewards! I’m no longer seeing my previous offers or history on the Tapjoy offerwall Reward Status page. My reward was denied because ‘this app install was not attributed toTapjoy’.
I COMPLETED AN OFFER BUT DIDN'T GET MY REWARDS! Some ad offer rewards appear in your currency account right away, but that’s not always the case. Depending on the offer type, your reward’s journey to your currency account can involve the advertiser, its measurement service, Tapjoy, your device, and the publisher of the game you’re playing. These steps don’t always happen in real-time.WHAT IS OTT?
Share. OTT stands for “over-the-top” and refers to the productized practice of streaming content to customers directly over the web. It represents the future of entertainment — one that is already unfolding. My name is Meghan McAdams, and I’m the VP of National Brand Sales at Tapjoy. In this blog series, we’ll explore theplatforms
WHAT IS COST PER ENGAGEMENT ADVERTISING? Engagement is a major factor in gauging the success of a mobile ad campaign. User acquisition managers increasingly turn to Cost Per Engagement (CPE) to ensure user quality and maximize return on ad spend.With the right optimizations, it’s possible to drive in-app engagements at scale — just ask our partner, DHGames, who recently beat its ROAS goal by 85%. MOBILEVOICE BY TAPJOY We’re sorry, something went wrong. I SUCCESSFULLY COMPLETED THE OFFER AND NOW NEED HELP This is because the first step, viewing the ad, is marked with your device ID; if you reset it and go on to do more steps and complete the offer, then the advertiser’s system marks your new device ID as the one that completed the ad offer. The result is no credit for it. If this is what happened to you, make sure you tell our CS team and we TAPJOY - 移动广告网络TRANSLATE THIS PAGE 我们帮助广告主获取他们在全球最受欢迎的手机游戏和应用中的理想潜在用户。 TAPJOY - 모바일 광고 네트워크TRANSLATE THIS PAGE 우리는 광고주께서 손쉽게 세계에서 가장 인기있는 게임 및 앱의 모바일 유저와 만날 수 있도록지원합니다.
TAPJOY - MOBILE ADVERTISING THAT JUST WORKSADVERTISEMONETIZERESOURCESLOGINCUSTOMER SUPPORTABOUT Tapjoy – Mobile Advertising AND APP MONETIZATION THAT Works. We make it easy for advertisers to connect with exclusive audiences in the world’s most popular mobile games and apps. CONTACT US. ICAREERS | TAPJOY
Meet some members of the global Tapjoy Team. MEET LILLIAN SUN. Human Resources Manager APAC region. Meet Raul De Novoa. Staff Data Engineer. MEET AARON THANDI. Senior Manager, Performance Sales. Meet Sherry Zarabi. Director of Revenue Operations.CUSTOMER SUPPORT
I am trying to submit a ticket, but the ‘Contact Support’ link takes me back to the offerwall or to a blank screen. I completed an offer but didn’t get my rewards! I’m no longer seeing my previous offers or history on the Tapjoy offerwall Reward Status page. My reward was denied because ‘this app install was not attributed toTapjoy’.
I COMPLETED AN OFFER BUT DIDN'T GET MY REWARDS! Some ad offer rewards appear in your currency account right away, but that’s not always the case. Depending on the offer type, your reward’s journey to your currency account can involve the advertiser, its measurement service, Tapjoy, your device, and the publisher of the game you’re playing. These steps don’t always happen in real-time.WHAT IS OTT?
Share. OTT stands for “over-the-top” and refers to the productized practice of streaming content to customers directly over the web. It represents the future of entertainment — one that is already unfolding. My name is Meghan McAdams, and I’m the VP of National Brand Sales at Tapjoy. In this blog series, we’ll explore theplatforms
WHAT IS COST PER ENGAGEMENT ADVERTISING? Engagement is a major factor in gauging the success of a mobile ad campaign. User acquisition managers increasingly turn to Cost Per Engagement (CPE) to ensure user quality and maximize return on ad spend.With the right optimizations, it’s possible to drive in-app engagements at scale — just ask our partner, DHGames, who recently beat its ROAS goal by 85%. MOBILEVOICE BY TAPJOY We’re sorry, something went wrong. I SUCCESSFULLY COMPLETED THE OFFER AND NOW NEED HELP This is because the first step, viewing the ad, is marked with your device ID; if you reset it and go on to do more steps and complete the offer, then the advertiser’s system marks your new device ID as the one that completed the ad offer. The result is no credit for it. If this is what happened to you, make sure you tell our CS team and we TAPJOY - 移动广告网络TRANSLATE THIS PAGE 我们帮助广告主获取他们在全球最受欢迎的手机游戏和应用中的理想潜在用户。 TAPJOY - 모바일 광고 네트워크TRANSLATE THIS PAGE 우리는 광고주께서 손쉽게 세계에서 가장 인기있는 게임 및 앱의 모바일 유저와 만날 수 있도록지원합니다.
CUSTOMER SUPPORT
I am trying to submit a ticket, but the ‘Contact Support’ link takes me back to the offerwall or to a blank screen. I completed an offer but didn’t get my rewards! I’m no longer seeing my previous offers or history on the Tapjoy offerwall Reward Status page. My reward was denied because ‘this app install was not attributed toTapjoy’.
ABOUT US | TAPJOY
About Tapjoy. Tapjoy is revolutionizing the mobile advertising and app monetization industry. We work with Advertisers to help them reach their ideal mobile audience through rewarded video ads and our offerwall. We work with Publishers to help them acquire new users and monetize their mobile apps.OFFERWALL | TAPJOY
An offerwall is a mobile advertising unit that presents Android and iOS app users with the opportunity to earn rewards through engagement, while unlocking a complementary revenue stream for app publishers. Publishers typically host offerwalls on their app’s store page and promote it via contextual messages at key moments in gameplay. WHAT HAPPENS TO MY CASE AFTER I SUBMIT IT? What happens to my case after I submit it? After you submit a case, here are the steps that happen: 1. Confirmation email. Within a few minutes of submitting your support request through the app, we will send you an e-mail confirming we received it. Your e-mail will includeyour unique 8
WHAT IS PERFORMANCE MARKETING? What is performance marketing? As the name implies, performance marketing is a type of marketing in which advertisers pay when they achieve a specified result–not before the ad runs. The non-profit Performance Marketing Association defines it as “a comprehensive term that refers to online marketing and advertising programs in which ARPDAU - UNDERSTANDING AVERAGE REVENUE PER DAILY ACTIVE ARPDAU is short for Average Revenue Per Daily Active User. In other words, it’s a measure of how much money every regular user is bringing in on a daily basis. The money earned can be from in-app ads (e.g. rewarded video, offerwall etc.), in-app purchases, subscriptions, or whatever your particular mobile game or applicationuses as a
TAPJOY - 移动广告网络TRANSLATE THIS PAGE 我们帮助广告主获取他们在全球最受欢迎的手机游戏和应用中的理想潜在用户。 HOW DO I FIND MY ADVERTISING ID? An advertising ID is a unique, alphanumeric, user-resettable string that allows advertisers to pseudo-anonymously track user ad activity. It’s assigned by the device or operating environment and stored directly on the device itself.CPM IN ADVERTISING
CPM is short for “Cost-Per-Mille,” with mille being the Latin word for “thousand.”. In other words, it’s the cost-per-thousand impressions (not to be confused with CPI, which could refer to cost-per impression or cost-per-install ). To boil it down, CPM is the amount advertisers pay to publishers for every thousand impressions anad
TAPJOY - モバイル広告ネットワークTRANSLATE THIS PAGE Tapjoyが独占契約を行っている世界的に有名なモバイルゲームやその他アプリのユーザーに広告でリーチが可能なアド* Advertise
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TAPJOY – MOBILE ADVERTISING AND APP MONETIZATION THAT WORKS We make it easy for advertisers to connect with exclusive audiences in the world’s most popular mobile games and apps.Contact Us
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The Modern Mobile Gamer – Personas 2019 EbookRead More
Study: User Demand for Offerwalls Creates a Huge Monetization Opportunity for App PublishersRead More
How Mobile In-App Ads Drive Profit For DTC MarketersRead More
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