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TANDEM DIABETES T:CONNECT PORTAL Sign in using your t:connect diabetes management application login credentials. Email Address. Password. show. FREE CGM OVERPATCHES FROM DEXCOM Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. For all other CGM issues, including the sensor failure during the 2-hour warmup, “no restarts” alert or physical problems with yoursensor or
USER GUIDE - TANDEM DIABETES User Guide with Basal-IQ™ Technology 400 350 300 250 200 150 100 50 INSULIN ON BOARD: 1.1 u | 1:09 hrs 10:20 100% 14 Nov 2019 235 u mmol/L 4.5 3 HRS 1 2 3 22 18 14 IS THE T:SLIM X2 INSULIN PUMP WATERPROOF? Is the t:slim X2 insulin pump waterproof? Tandem pumps are watertight (IPX 7), tested to a depth of three feet for up to 30 minutes. Users can have peace of mind knowing that their pump is safe in the event of accidental submersion. We do not recommend users shower, bathe or swim with their Tandem pumps. NOTE: Watertight and waterproof are not HOW DO I ORDER PUMP SUPPLIES? You should order your pump supplies, like infusion sets and cartridges, from the same place you bought your Tandem insulin pump. This means either directly from Tandem Diabetes Care, or from one of our distributor partners, as determined by your insurance company. QUICK REFERENCE SHEETS FOR THE T:SLIM X2 INSULIN PUMP The following PDF guides are provided as reference tools for caregivers who are already familiar with the use of an insulin pump and with insulin therapy in general.Not all screens are shown. For m INSULIN PUMPS AND DIABETES MANAGEMENT t:slim X2 insulin pump: The t:slim X2 insulin pump with interoperable technology is an alternate controller enabled (ACE) pump that is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in people requiring insulin. The pump is able to reliably and securely communicate with TANDEM DIABETES CARE Need help with your Dexcom CGM? Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. TANDEM DIABETES CARE, INC For practitioners, nurses and medical staff. The t:connect ® Diabetes Management Application for Healthcare Professionals is a simple tool to view all your patients currently using Tandem pumps. Go. The t:connect Diabetes Management Application is intended for use by. patients and healthcare providers who are residents of the UnitedStates (U.S.)
TANDEM DIABETES T:CONNECT PORTAL Sign in using your t:connect diabetes management application login credentials. Email Address. Password. show. FREE CGM OVERPATCHES FROM DEXCOM Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. For all other CGM issues, including the sensor failure during the 2-hour warmup, “no restarts” alert or physical problems with yoursensor or
USER GUIDE - TANDEM DIABETES User Guide with Basal-IQ™ Technology 400 350 300 250 200 150 100 50 INSULIN ON BOARD: 1.1 u | 1:09 hrs 10:20 100% 14 Nov 2019 235 u mmol/L 4.5 3 HRS 1 2 3 22 18 14 IS THE T:SLIM X2 INSULIN PUMP WATERPROOF? Is the t:slim X2 insulin pump waterproof? Tandem pumps are watertight (IPX 7), tested to a depth of three feet for up to 30 minutes. Users can have peace of mind knowing that their pump is safe in the event of accidental submersion. We do not recommend users shower, bathe or swim with their Tandem pumps. NOTE: Watertight and waterproof are not HOW DO I ORDER PUMP SUPPLIES? You should order your pump supplies, like infusion sets and cartridges, from the same place you bought your Tandem insulin pump. This means either directly from Tandem Diabetes Care, or from one of our distributor partners, as determined by your insurance company. QUICK REFERENCE SHEETS FOR THE T:SLIM X2 INSULIN PUMP The following PDF guides are provided as reference tools for caregivers who are already familiar with the use of an insulin pump and with insulin therapy in general.Not all screens are shown. For m DEXCOM G6 FAILED SENSOR SERVICE REQUEST Only use this form if you are a Tandem pump user who has experienced a failed Dexcom G6 sensor AFTER the 2-hour warmup period has completed. If your pump did not display the words “Sensor failed” please see below for help with other CGM issues. INSULIN PUMPS AND DIABETES MANAGEMENT t:slim X2 insulin pump: The t:slim X2 insulin pump with interoperable technology is an alternate controller enabled (ACE) pump that is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in people requiring insulin. The pump is able to reliably and securely communicate with SUPPORT | TANDEM DIABETES CARE At Tandem Diabetes Care, our whole reason for being is to make the lives of people with diabetes better and better, through relentless innovation. More about Tandem. People. Careers. Pipeline. Community. Blog. For Providers United States (English) Customer Support Team;(877) 801-6901.
TANDEM DEVICE UPDATER The Tandem Device Updater is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care® insulin pumps, their care givers, and their healthcare professionals in home and clinical settings. The Device Updater provides Tandem insulin pump users the ability to update their device software remotely using a computer with TRUSTEEL INFUSION SET FOR TANDEM INSULIN PUMPS TruSteel Infusion Set. The TruSteel™ infusion set features a very fine (29-gauge), 90-degree stainless steel needle for those who prefer the reliability of steel sets but don't want to compromise on comfort. With its additional adhesive pad, it provides extra security againstneedle dislodging.
AUTOSOFT 30 INFUSION SET FOR TANDEM INSULIN PUMPS The AutoSoft™ 30 infusion set is an all-in-one, angled infusion set with a disposable integrated insertion device. The inserter ensures a 30-degree angle with each insertion and the reversible connector makes reconnecting fast. 30° flexible soft cannula. Automatic insertion. QUICK REFERENCE SHEETS FOR THE T:SLIM X2 INSULIN PUMP Need help with your Dexcom CGM? Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. IS THE T:SLIM X2 INSULIN PUMP WATERPROOF? Is the t:slim X2 insulin pump waterproof? Tandem pumps are watertight (IPX 7), tested to a depth of three feet for up to 30 minutes. Users can have peace of mind knowing that their pump is safe in the event of accidental submersion. We do not recommend users shower, bathe or swim with their Tandem pumps. NOTE: Watertight and waterproof are not HOW DO I TURN MY TANDEM INSULIN PUMP OFF AND BACK ON When the pump beeps/vibrates three times, release the button. 5. To confirm the pump is in Storage Mode, unplug the pump from the power source and press the Wake Button. The screen should not illuminate. 6. If the screen illuminates, repeat steps 1–4. To turn your pump back on, simply connect it to a 7.3 GLOBAL USER GUIDE User Guide with Control-IQ™ Technology 400 50 100 150 200 250 300 350 3 HRS mg/dL 162 INSULIN ON BOARD Control-IQ: 0.80 u BOLUS 3.4 u 07:35 100% 14 Nov 2019 235 u UNITS OF MEASURE MG/DL USER GUIDE - TANDEM DIABETES Tandem Diabetes Care, Inc. Patient Bill of Rights 1. Patients have the right to good quality service and high professional standards that arecontinually
INSULIN PUMPS AND DIABETES MANAGEMENT t:slim X2 insulin pump: The t:slim X2 insulin pump with interoperable technology is an alternate controller enabled (ACE) pump that is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in people requiring insulin. The pump is able to reliably and securely communicate with TANDEM DIABETES CARE Need help with your Dexcom CGM? Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. TANDEM DIABETES CARE, INC For practitioners, nurses and medical staff. The t:connect ® Diabetes Management Application for Healthcare Professionals is a simple tool to view all your patients currently using Tandem pumps. Go. The t:connect Diabetes Management Application is intended for use by. patients and healthcare providers who are residents of the UnitedStates (U.S.)
TANDEM DIABETES T:CONNECT PORTAL Sign in using your t:connect diabetes management application login credentials. Email Address. Password. show. FREE CGM OVERPATCHES FROM DEXCOM Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. For all other CGM issues, including the sensor failure during the 2-hour warmup, “no restarts” alert or physical problems with yoursensor or
USER GUIDE - TANDEM DIABETES User Guide with Basal-IQ™ Technology 400 350 300 250 200 150 100 50 INSULIN ON BOARD: 1.1 u | 1:09 hrs 10:20 100% 14 Nov 2019 235 u mmol/L 4.5 3 HRS 1 2 3 22 18 14 HOW DO I TURN MY TANDEM INSULIN PUMP OFF AND BACK ON When the pump beeps/vibrates three times, release the button. 5. To confirm the pump is in Storage Mode, unplug the pump from the power source and press the Wake Button. The screen should not illuminate. 6. If the screen illuminates, repeat steps 1–4. To turn your pump back on, simply connect it to a HOW DO I ORDER PUMP SUPPLIES? You should order your pump supplies, like infusion sets and cartridges, from the same place you bought your Tandem insulin pump. This means either directly from Tandem Diabetes Care, or from one of our distributor partners, as determined by your insurance company. HOW TO STOP AND RESUME INSULIN DELIVERY ON YOUR TANDEM Need help with your Dexcom CGM? Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. INSULIN PUMPS AND DIABETES MANAGEMENT t:slim X2 insulin pump: The t:slim X2 insulin pump with interoperable technology is an alternate controller enabled (ACE) pump that is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in people requiring insulin. The pump is able to reliably and securely communicate with TANDEM DIABETES CARE Need help with your Dexcom CGM? Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. TANDEM DIABETES CARE, INC For practitioners, nurses and medical staff. The t:connect ® Diabetes Management Application for Healthcare Professionals is a simple tool to view all your patients currently using Tandem pumps. Go. The t:connect Diabetes Management Application is intended for use by. patients and healthcare providers who are residents of the UnitedStates (U.S.)
TANDEM DIABETES T:CONNECT PORTAL Sign in using your t:connect diabetes management application login credentials. Email Address. Password. show. FREE CGM OVERPATCHES FROM DEXCOM Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. For all other CGM issues, including the sensor failure during the 2-hour warmup, “no restarts” alert or physical problems with yoursensor or
USER GUIDE - TANDEM DIABETES User Guide with Basal-IQ™ Technology 400 350 300 250 200 150 100 50 INSULIN ON BOARD: 1.1 u | 1:09 hrs 10:20 100% 14 Nov 2019 235 u mmol/L 4.5 3 HRS 1 2 3 22 18 14 HOW DO I TURN MY TANDEM INSULIN PUMP OFF AND BACK ON When the pump beeps/vibrates three times, release the button. 5. To confirm the pump is in Storage Mode, unplug the pump from the power source and press the Wake Button. The screen should not illuminate. 6. If the screen illuminates, repeat steps 1–4. To turn your pump back on, simply connect it to a HOW DO I ORDER PUMP SUPPLIES? You should order your pump supplies, like infusion sets and cartridges, from the same place you bought your Tandem insulin pump. This means either directly from Tandem Diabetes Care, or from one of our distributor partners, as determined by your insurance company. HOW TO STOP AND RESUME INSULIN DELIVERY ON YOUR TANDEM Need help with your Dexcom CGM? Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. DEXCOM G6 FAILED SENSOR SERVICE REQUEST Only use this form if you are a Tandem pump user who has experienced a failed Dexcom G6 sensor AFTER the 2-hour warmup period has completed. If your pump did not display the words “Sensor failed” please see below for help with other CGM issues. INSULIN PUMPS AND DIABETES MANAGEMENT t:slim X2 insulin pump: The t:slim X2 insulin pump with interoperable technology is an alternate controller enabled (ACE) pump that is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in people requiring insulin. The pump is able to reliably and securely communicate with SUPPORT | TANDEM DIABETES CARE Diabetes is all we do. At Tandem Diabetes Care, our whole reason for being is to make the lives of people with diabetes better and better, through relentless innovation. Our top-rated1 customer support team is available 24 hours a day, 365 days a year. TANDEM DEVICE UPDATER The Tandem Device Updater is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care® insulin pumps, their care givers, and their healthcare professionals in home and clinical settings. The Device Updater provides Tandem insulin pump users the ability to update their device software remotely using a computer with AUTOSOFT XC INFUSION SET FOR TANDEM INSULIN PUMPS Product Details. The AutoSoft™ XC infusion set is our most popular all-in-one infusion set. The flexible 90-degree soft cannula has a built-in needle cover and is pre-loaded in an automatic spring inserter, so one-handed insertions are quick and easy, even in hard-to AUTOSOFT 30 INFUSION SET FOR TANDEM INSULIN PUMPS The AutoSoft™ 30 infusion set is an all-in-one, angled infusion set with a disposable integrated insertion device. The inserter ensures a 30-degree angle with each insertion and the reversible connector makes reconnecting fast. 30° flexible soft cannula. Automatic insertion. LOAD A CARTRIDGE QUICK REFERENCE 12. RESUMING INSULIN 1. 2. Load Site Reminder On Change Cartridge Fill Tubing Fill Cannula 5. Make sure the set is disconnected from yourbody and securely
SET A TEMP BASAL RATE QUICK REFERENCE 1. 4. 5. 8. 2. 6. 3. 7. 9. RX ONLY. © 2019 Tandem Diabetes Care, Inc. All rights reserved. Tandem insulin pumps are intended for the subcutaneousCOMPATIBILITY
Need help with your Dexcom CGM? Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. HOW TO INSERT A VARISOFT INFUSION SET Insert the cannula. Release the pinch, leaving the cannula in the layer of fat just below the skin surface. With the cannula inserted, secure the front piece of adhesive to your skin by pressing down on the adhesive tape. Remove the introducer needle. Place one finger in front of the clear window. USING THE EXERCISE ACTIVITY WITH CONTROL-IQ TECHNOLOGY Sleep and Exercise Activity Quick Reference Sheet. When Exercise is enabled in the Activity menu, Control-IQ technology uses slightly different treatment values to adjust basal insulin delivery.×
Insulin Pump Basal Rate Advisory Notice MORE >COOKIE POLICY
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* __ United States (English) * __ Australia (English) * __ Canada (English) * __ Canada (Français) * __ Česká republika (Čeština) * __ Danmark (Dansk) * __ España (Español) * __ Italia (Italiano) * __ New Zealand (English) * __ Norge (Norsk, Bokmål) * __ South Africa (English) * __ Sverige (Svenska) * __ United Kingdom (English) * __ Nederland (Nederlands) Control-IQ Technology Now available for the t:slim X2 insulin pump.Learn More
Free Control-IQ software update for in-warranty t:slim X2 pumps.REQUEST UPDATE >
AUTOMATED INSULIN DOSING t:slim X2™ insulin pumpLearn More
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Set for successful pumpingLearn More
A DEMO AS SIMPLE AS OUR PUMP We created the first free digital pump demo to make it easy to experience the simple touchscreen interface of a Tandem insulin pump on your smart phone or tablet.Learn More
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I run on the best diabetes technology to stay on top of my racing game. With the t:slim X2 pump, I can easily decrease my basal rates before I get behind the wheel to avoid unsafe lows.Kyle Aarup
t:slim X2 Pump User and Off Road Racer*
Diabetes never stops, and because of Basal-IQ technology on my t:slim X2 insulin pump, my snowboarding adventure doesn't have to stopeither.
Matt Vande Vegte
t:slim X2 Pump User and International Fitness Model*
Managing my diabetes while racing through an obstacle course is always tricky. But with the Temp Basal feature, I can reduce my basal insulin before a race, so that I don't go low.Alex Martin
t:slim X2 Pump User and Obstacle Course Racer*
Since we started using the t:slim X2 pump, we rarely have to troubleshoot, which we were often doing before. This has allowed our daughter Lily to focus on just being a kid.Clayton McCook
Diabetes Dad of t:slim X2 Pump User*
The t:slim X2 pump allows us so much more flexibility in our daughter’s treatment. The best part is that she gets to be like other kids playing outside and we have peace of mind knowing she has areliable pump.
Kim Daniels
Diabetes Mom of a t:slim X2 Pump User*
I love the touchscreen feature on the t:slim X2 insulin pump. And since I love to rock climb, it was really important for me to be able to adjust basal rates, so I don’t go low.Liam Scott
t:slim X2 Pump User and Rock Climber* 1
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WE ENCOURAGE ALL OF YOU, NO MATTER WHAT YOUR RELATIONSHIP TO DIABETES, TO TAKE A LOOK AT THE UPCOMING CALENDAR OF EVENTS FOR OPPORTUNITIES AND LEARNING ENVIRONMENTS THAT MAY INTEREST YOU.See More
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OUR PRODUCTS ONLY TELL HALF THE STORY. PEOPLE BEHIND THE PUMPS SHARE WHAT MOTIVATES THEM TO COME TO WORK AT TANDEM EVERY DAY.Read More
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NOW WITH OUR FREE VIRTUAL DEMO YOU CAN EXPERIENCE THE SIMPLE TOUCHSCREEN INTERFACE OF OUR PUMPS USING YOUR SMARTPHONE OR TABLET.Learn More
Responsible Use of
Control-IQ Technology Even with advanced systems such as the t:slim X2 insulin pump with Control-IQ™ technology, you are still responsible for actively managing your diabetes. Control-IQ technology does not prevent all high and low blood glucose events. The system is designed to help reduce glucose variability, but it requires your accurate input of information, such as meals and periods of sleep or exercise. Control-IQ technology will not function as intended unless you use all system components, including your CGM, infusion sets and pump cartridges, as instructed. Importantly, the system cannot adjust your insulin delivery if the pump is not receiving CGM readings. Since there are situations and emergencies that the system may not be capable of identifying or addressing, always pay attention to your symptoms and treat according to your healthcare provider’srecommendations.
† Tandem Diabetes Care has a compensation agreement with Kerri Sparling, Ben Tzeel, and Matt Vande Vegte. Please Note: Individual symptoms, situations, circumstances and results may vary. Please consult your physician or qualified health care provider regarding your condition and appropriate medical treatment. Please read the Important Safety Information linked below before using a Tandem Diabetes Care product. Disconnect the infusion set from your body before flying in an aircraft without cabin pressurization or in planes used for aerobatics or combat simulation (pressurized or not). Rapid changes in altitude or gravity can affect insulin delivery and cause injury. As a reminder, avoid exposure of your Tandem Pump to temperatures below 40°F (5°C) or above 99°F (37°C), as insulin can freeze at low temperatures or degrade at hightemperatures.
IMPORTANT SAFETY INFORMATION Caution: Federal (USA) law restricts the t:slim X2 insulin pump, the t:slim X2 pump with Basal-IQ technology, and Control-IQ technology to sale by or on the order of a physician. The t:slim X2 pump, the t:slim X2 pump with Basal-IQ technology, and Control-IQ technology are intended for single patient use. The t:slim X2 pump, the t:slim X2 pump with Basal-IQ technology, and Control-IQ technology are indicated for use with NovoLog or Humalog U-100 insulin. t:slim X2 insulin pump: The t:slim X2 insulin pump with interoperable technology is an alternate controller enabled (ACE) pump that is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in people requiring insulin. The pump is able to reliably and securely communicate with compatible, digitally connected devices, including automated insulin dosing software, to receive, execute, and confirm commands from these devices. The pump is indicated for use in individuals 6 years of age and greater. t:slim X2 insulin pump with Basal-IQ technology: When used with a compatible integrated continuous glucose monitor (iCGM), the t:slim X2 insulin pump with Basal-IQ technology can be used to suspend insulin delivery based on CGM sensor readings. The t:slim X2 pump with Basal-IQ technology is indicated for use in individuals 6 years of age and greater. Control-IQ technology: Control-IQ technology is intended for use with a compatible integrated continuous glucose monitor (iCGM, sold separately) and ACE pump to automatically increase, decrease, and suspend delivery of basal insulin based on iCGM readings and predicted glucose values. It can also deliver correction boluses when the glucose value is predicted to exceed a predefined threshold. CONTROL-IQ TECHNOLOGY IS INTENDED FOR THE MANAGEMENT OF TYPE 1 DIABETES MELLITUS IN PERSONS 14 YEARS OF AGE ANDGREATER.
WARNING: Control-IQ technology should not be used by anyone under the age of six years old. It should also not be used in patients who require less than 10 units of insulin per day or who weigh less than55 pounds.
Control-IQ technology and the t:slim X2 pump with Basal-IQ technology are not indicated for use in pregnant women, people on dialysis, or critically ill patients. Users of the t:slim X2 pump, the t:slim X2 pump with Basal-IQ technology, and Control-IQ technology must: be able and willing to use the insulin pump, CGM, and all other system components in accordance with their respective instructions for use; test blood glucose levels as recommended by their healthcare provider; demonstrate adequate carb-counting skills; maintain sufficient diabetes self-care skills; see healthcare provider(s) regularly; and have adequate vision and/or hearing to recognize all functions of the pump, including alerts, alarms, and reminders. The t:slim X2 pump, transmitter, and sensor must be removed before MRI, CT, or diathermy treatment. For additional important safety information, visit www.tandemdiabetes.com/safetyinfo.
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