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SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
COVID - SENIOR RAILCARD Phone: 0300 123 0860. Freepost RTEH-XAGE-BYKZ. Transport Focus. PO Box 5594. Southend on Sea. SS1 9PZ. railcardhelp@nationalrail.co.uk. 0345 3000 250 (07:00hrs to 22:00hrs) HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
VISITING FROM OUTSIDE OF GREAT BRITAIN? You can also write using the postal address. We're open from 0700hrs to 2200hrs everyday except Christmas Day. railcardhelp@nationalrail.co.uk. 0345 3000 250. Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded fortraining and
CAN I BUY A RAILCARD AT A RAIL STATION? Can I buy a Railcard at a rail station? Yes. You can buy a 1-year Railcard over the counter at all staffed National Rail stations. If you do this, you can also use your birth certificate or National Identity card (for non-UK nationals) as proof of your date of birth. WHAT IS A DOWNLOAD CODE? What is a download code? You need a download code to add your Railcard to your app. You can find this code in the email we send after you complete your Railcard WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight.SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
COVID - SENIOR RAILCARD Phone: 0300 123 0860. Freepost RTEH-XAGE-BYKZ. Transport Focus. PO Box 5594. Southend on Sea. SS1 9PZ. railcardhelp@nationalrail.co.uk. 0345 3000 250 (07:00hrs to 22:00hrs) HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
VISITING FROM OUTSIDE OF GREAT BRITAIN? You can also write using the postal address. We're open from 0700hrs to 2200hrs everyday except Christmas Day. railcardhelp@nationalrail.co.uk. 0345 3000 250. Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded fortraining and
CAN I BUY A RAILCARD AT A RAIL STATION? Can I buy a Railcard at a rail station? Yes. You can buy a 1-year Railcard over the counter at all staffed National Rail stations. If you do this, you can also use your birth certificate or National Identity card (for non-UK nationals) as proof of your date of birth. WHAT IS A DOWNLOAD CODE? What is a download code? You need a download code to add your Railcard to your app. You can find this code in the email we send after you complete your Railcard WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight. HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
COVID - SENIOR RAILCARD A: After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining rail services to support the country’s recovery fromthe pandemic.
BUYING ONLINE
A: If you are buying your Railcard online we will despatch it within one working day, and send it free by UK Mail. Please allow five working days for your Railcard to arrive.. You have the option of paying £6.50 for our Special Delivery service. VISITING FROM OUTSIDE OF GREAT BRITAIN? You can also write using the postal address. We're open from 0700hrs to 2200hrs everyday except Christmas Day. railcardhelp@nationalrail.co.uk. 0345 3000 250. Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded fortraining and
HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase. RENEWALS - SENIOR RAILCARD A: You can renew your station-purchased Railcard within 30 days of its expiry date. Go to the homepage and click on the "Login and Manage your Account" button. From here you will be given the opportunity to "Register Your Railcard". Once you have completed this you will be REFUNDS & REPLACEMENTS A: The stamped receipt that you were given at time of purchase should have both your Railcard expiry date and Railcard number. If you no longer have your stamped receipt, there is a good chance that we might have your details on our Marketing database if you have registered to receive updates from us.WEBSITE ISSUES
A: Our website is functioning and 99% of people are not experiencing difficulties. Additionally, you can buy a 1-year Senior Railcard at any staffed National Rail ticket office and 3-year Railcards on ourwebsite.
MY RAILCARD HAS NOT ARRIVED IN THE POST. WHAT CAN I DO My Railcard has not arrived in the post. What can I do? You will need to wait five working days and then log back in to your Railcards online account, select ‘Replace your Railcard’ and then click on the ‘Not received’ button on the left.If you then press‘continue’ this
SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
COVID - SENIOR RAILCARD Phone: 0300 123 0860. Freepost RTEH-XAGE-BYKZ. Transport Focus. PO Box 5594. Southend on Sea. SS1 9PZ. railcardhelp@nationalrail.co.uk. 0345 3000 250 (07:00hrs to 22:00hrs) HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase.LOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable. HOW CAN I CHANGE MY ADDRESS DETAILS IF I AM AN ONLINE How can I change my address details if I am an online Railcard customer? Simply Log in and enter your email address and password. Choose “Edit your details” to edit your address. < BACK TO FAQS.SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
COVID - SENIOR RAILCARD Phone: 0300 123 0860. Freepost RTEH-XAGE-BYKZ. Transport Focus. PO Box 5594. Southend on Sea. SS1 9PZ. railcardhelp@nationalrail.co.uk. 0345 3000 250 (07:00hrs to 22:00hrs) HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase.LOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable. HOW CAN I CHANGE MY ADDRESS DETAILS IF I AM AN ONLINE How can I change my address details if I am an online Railcard customer? Simply Log in and enter your email address and password. Choose “Edit your details” to edit your address. < BACK TO FAQS. HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
BUYING ONLINE
A: If you are buying your Railcard online we will despatch it within one working day, and send it free by UK Mail. Please allow five working days for your Railcard to arrive.. You have the option of paying £6.50 for our Special Delivery service. WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
RENEWALS - SENIOR RAILCARD A: You can renew your station-purchased Railcard within 30 days of its expiry date. Go to the homepage and click on the "Login and Manage your Account" button. From here you will be given the opportunity to "Register Your Railcard". Once you have completed this you will be FAQS - SENIOR RAILCARD Please allow five working days for your Railcard to arrive. You have the option of paying £6.50 for our Special Delivery service. Providing you have placed your order before 16:00pm this will guarantee that your Railcard is delivered within two days (Monday to Thursday) or three days (Friday to Sunday). WHAT IS A DOWNLOAD CODE? What is a download code? You need a download code to add your Railcard to your app. You can find this code in the email we send after you complete your Railcard REFUNDS & REPLACEMENTS A: The stamped receipt that you were given at time of purchase should have both your Railcard expiry date and Railcard number. If you no longer have your stamped receipt, there is a good chance that we might have your details on our Marketing database if you have registered to receive updates from us. WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight.COTTAGES.COM
cottages.com. Save 5% on a cottages.com booking with your Senior Railcard. We have teamed up with cottages.com to bring you a superb selection of holiday cottages and villas throughout the UK, and as a Railcard holder you qualify for a special 5% discount!. A self-catering cottage is a great way to escape the everyday and enjoy the freedom of doing what you want.SITE SEARCH
Railcard Terms & Conditions Senior Railcard Terms & Conditions 1. Introduction 1.1. These terms and conditions (“Railcard Conditions”) apply to the use of the Senior Railcard and reduced priced tickets (“discounted tickets”) bought with the Senior Railcard.1.2. In June Inspiration Here's to more savings and days out with your Railcard this monthSENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
COVID - SENIOR RAILCARD Phone: 0300 123 0860. Freepost RTEH-XAGE-BYKZ. Transport Focus. PO Box 5594. Southend on Sea. SS1 9PZ. railcardhelp@nationalrail.co.uk. 0345 3000 250 (07:00hrs to 22:00hrs) HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase.LOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable. HOW CAN I CHANGE MY ADDRESS DETAILS IF I AM AN ONLINE How can I change my address details if I am an online Railcard customer? Simply Log in and enter your email address and password. Choose “Edit your details” to edit your address. < BACK TO FAQS.SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
COVID - SENIOR RAILCARD Phone: 0300 123 0860. Freepost RTEH-XAGE-BYKZ. Transport Focus. PO Box 5594. Southend on Sea. SS1 9PZ. railcardhelp@nationalrail.co.uk. 0345 3000 250 (07:00hrs to 22:00hrs) HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase.LOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable. HOW CAN I CHANGE MY ADDRESS DETAILS IF I AM AN ONLINE How can I change my address details if I am an online Railcard customer? Simply Log in and enter your email address and password. Choose “Edit your details” to edit your address. < BACK TO FAQS. HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
BUYING ONLINE
A: If you are buying your Railcard online we will despatch it within one working day, and send it free by UK Mail. Please allow five working days for your Railcard to arrive.. You have the option of paying £6.50 for our Special Delivery service. WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
RENEWALS - SENIOR RAILCARD A: You can renew your station-purchased Railcard within 30 days of its expiry date. Go to the homepage and click on the "Login and Manage your Account" button. From here you will be given the opportunity to "Register Your Railcard". Once you have completed this you will be FAQS - SENIOR RAILCARD Please allow five working days for your Railcard to arrive. You have the option of paying £6.50 for our Special Delivery service. Providing you have placed your order before 16:00pm this will guarantee that your Railcard is delivered within two days (Monday to Thursday) or three days (Friday to Sunday). WHAT IS A DOWNLOAD CODE? What is a download code? You need a download code to add your Railcard to your app. You can find this code in the email we send after you complete your Railcard REFUNDS & REPLACEMENTS A: The stamped receipt that you were given at time of purchase should have both your Railcard expiry date and Railcard number. If you no longer have your stamped receipt, there is a good chance that we might have your details on our Marketing database if you have registered to receive updates from us. WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight.COTTAGES.COM
cottages.com. Save 5% on a cottages.com booking with your Senior Railcard. We have teamed up with cottages.com to bring you a superb selection of holiday cottages and villas throughout the UK, and as a Railcard holder you qualify for a special 5% discount!. A self-catering cottage is a great way to escape the everyday and enjoy the freedom of doing what you want.SITE SEARCH
Railcard Terms & Conditions Senior Railcard Terms & Conditions 1. Introduction 1.1. These terms and conditions (“Railcard Conditions”) apply to the use of the Senior Railcard and reduced priced tickets (“discounted tickets”) bought with the Senior Railcard.1.2. In June Inspiration Here's to more savings and days out with your Railcard this monthSENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
COVID - SENIOR RAILCARD Phone: 0300 123 0860. Freepost RTEH-XAGE-BYKZ. Transport Focus. PO Box 5594. Southend on Sea. SS1 9PZ. railcardhelp@nationalrail.co.uk. 0345 3000 250 (07:00hrs to 22:00hrs) HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase.LOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable. HOW CAN I CHANGE MY ADDRESS DETAILS IF I AM AN ONLINE How can I change my address details if I am an online Railcard customer? Simply Log in and enter your email address and password. Choose “Edit your details” to edit your address. < BACK TO FAQS.SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
COVID - SENIOR RAILCARD Phone: 0300 123 0860. Freepost RTEH-XAGE-BYKZ. Transport Focus. PO Box 5594. Southend on Sea. SS1 9PZ. railcardhelp@nationalrail.co.uk. 0345 3000 250 (07:00hrs to 22:00hrs) HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase.LOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable. HOW CAN I CHANGE MY ADDRESS DETAILS IF I AM AN ONLINE How can I change my address details if I am an online Railcard customer? Simply Log in and enter your email address and password. Choose “Edit your details” to edit your address. < BACK TO FAQS. HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
BUYING ONLINE
A: If you are buying your Railcard online we will despatch it within one working day, and send it free by UK Mail. Please allow five working days for your Railcard to arrive.. You have the option of paying £6.50 for our Special Delivery service. WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
RENEWALS - SENIOR RAILCARD A: You can renew your station-purchased Railcard within 30 days of its expiry date. Go to the homepage and click on the "Login and Manage your Account" button. From here you will be given the opportunity to "Register Your Railcard". Once you have completed this you will be FAQS - SENIOR RAILCARD Please allow five working days for your Railcard to arrive. You have the option of paying £6.50 for our Special Delivery service. Providing you have placed your order before 16:00pm this will guarantee that your Railcard is delivered within two days (Monday to Thursday) or three days (Friday to Sunday). WHAT IS A DOWNLOAD CODE? What is a download code? You need a download code to add your Railcard to your app. You can find this code in the email we send after you complete your Railcard REFUNDS & REPLACEMENTS A: The stamped receipt that you were given at time of purchase should have both your Railcard expiry date and Railcard number. If you no longer have your stamped receipt, there is a good chance that we might have your details on our Marketing database if you have registered to receive updates from us. WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight.COTTAGES.COM
cottages.com. Save 5% on a cottages.com booking with your Senior Railcard. We have teamed up with cottages.com to bring you a superb selection of holiday cottages and villas throughout the UK, and as a Railcard holder you qualify for a special 5% discount!. A self-catering cottage is a great way to escape the everyday and enjoy the freedom of doing what you want.SITE SEARCH
Railcard Terms & Conditions Senior Railcard Terms & Conditions 1. Introduction 1.1. These terms and conditions (“Railcard Conditions”) apply to the use of the Senior Railcard and reduced priced tickets (“discounted tickets”) bought with the Senior Railcard.1.2. In June Inspiration Here's to more savings and days out with your Railcard this monthSENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
CAN I BUY A RAILCARD AT A RAIL STATION? Can I buy a Railcard at a rail station? Yes. You can buy a 1-year Railcard over the counter at all staffed National Rail stations. If you do this, you can also use your birth certificate or National Identity card (for non-UK nationals) as proof of your date of birth. CAN I STILL BUY A RAILCARD? Can I still buy a Railcard? Our website is functioning and 99% of people are not experiencing difficulties. Additionally, you can buy a 1-year Senior Railcard at any staffed National Rail ticket office and 3-year Railcards on our website. MY RAILCARD HAS NOT ARRIVED IN THE POST. WHAT CAN I DO My Railcard has not arrived in the post. What can I do? You will need to wait five working days and then log back in to your Railcards online account, select ‘Replace your Railcard’ and then click on the ‘Not received’ button on the left.If you then press‘continue’ this
HOW CAN I CHANGE MY ADDRESS DETAILS IF I AM AN ONLINE How can I change my address details if I am an online Railcard customer? Simply Log in and enter your email address and password. Choose “Edit your details” to edit your address. < BACK TO FAQS.SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
CAN I BUY A RAILCARD AT A RAIL STATION? Can I buy a Railcard at a rail station? Yes. You can buy a 1-year Railcard over the counter at all staffed National Rail stations. If you do this, you can also use your birth certificate or National Identity card (for non-UK nationals) as proof of your date of birth. CAN I STILL BUY A RAILCARD? Can I still buy a Railcard? Our website is functioning and 99% of people are not experiencing difficulties. Additionally, you can buy a 1-year Senior Railcard at any staffed National Rail ticket office and 3-year Railcards on our website. MY RAILCARD HAS NOT ARRIVED IN THE POST. WHAT CAN I DO My Railcard has not arrived in the post. What can I do? You will need to wait five working days and then log back in to your Railcards online account, select ‘Replace your Railcard’ and then click on the ‘Not received’ button on the left.If you then press‘continue’ this
HOW CAN I CHANGE MY ADDRESS DETAILS IF I AM AN ONLINE How can I change my address details if I am an online Railcard customer? Simply Log in and enter your email address and password. Choose “Edit your details” to edit your address. < BACK TO FAQS.WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
VISITING FROM OUTSIDE OF GREAT BRITAIN? You can also write using the postal address. We're open from 0700hrs to 2200hrs everyday except Christmas Day. railcardhelp@nationalrail.co.uk. 0345 3000 250. Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded fortraining and
HOW DO I ADD A DIGITAL RAILCARD TO MY PHONE? If you have already bought a digital Railcard, you should have received a 'download code' by email. Once you've got this code, go to the app, tap on the ‘+’ button in the top left of the screen and enter your code. Click here for a step by step on how to add a digital Railcard to your phone. < BACK TO FAQS. REFUNDS & REPLACEMENTS A: The stamped receipt that you were given at time of purchase should have both your Railcard expiry date and Railcard number. If you no longer have your stamped receipt, there is a good chance that we might have your details on our Marketing database if you have registered to receive updates from us. WHAT IS A DOWNLOAD CODE? What is a download code? You need a download code to add your Railcard to your app. You can find this code in the email we send after you complete your Railcard WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase.WEBSITE ISSUES
A: Our website is functioning and 99% of people are not experiencing difficulties. Additionally, you can buy a 1-year Senior Railcard at any staffed National Rail ticket office and 3-year Railcards on ourwebsite.
CAN I USE MY SENIOR RAILCARD AT ANY TIME OF DAY? Can I use my Senior Railcard at any time of day? No. Railcard discounts are available throughout Britain but they are not available on tickets for morning peak period services for journeys wholly within London & South East Network Railcard area on Mondays to Fridays. WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight.SITE SEARCH
Railcard Terms & Conditions Senior Railcard Terms & Conditions 1. Introduction 1.1. These terms and conditions (“Railcard Conditions”) apply to the use of the Senior Railcard and reduced priced tickets (“discounted tickets”) bought with the Senior Railcard.1.2. In June Inspiration Here's to more savings and days out with your Railcard this monthSENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
CONTACT US - SENIOR RAILCARD Phone: 0345 3000 250. Post: National Railcards. PO Box 10776. Ashby-de-la-Zouch. LE65 9FA. Enquiry Form. Required fields are marked with an asterisk (*). COVID - SENIOR RAILCARD A: After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining rail services to support the country’s recovery fromthe pandemic.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WHAT IS A DOWNLOAD CODE? What is a download code? You need a download code to add your Railcard to your app. You can find this code in the email we send after you complete your RailcardLOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable.SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
CONTACT US - SENIOR RAILCARD Phone: 0345 3000 250. Post: National Railcards. PO Box 10776. Ashby-de-la-Zouch. LE65 9FA. Enquiry Form. Required fields are marked with an asterisk (*). COVID - SENIOR RAILCARD A: After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining rail services to support the country’s recovery fromthe pandemic.
WHY CAN’T I HAVE A REFUND OR EXTENSION? Why can’t I have a refund or extension? After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining railservices to
HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WHAT IS A DOWNLOAD CODE? What is a download code? You need a download code to add your Railcard to your app. You can find this code in the email we send after you complete your RailcardLOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable. HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
BUYING ONLINE
A: If you are buying your Railcard online we will despatch it within one working day, and send it free by UK Mail. Please allow five working days for your Railcard to arrive.. You have the option of paying £6.50 for our Special Delivery service. RENEWALS - SENIOR RAILCARD A: You can renew your station-purchased Railcard within 30 days of its expiry date. Go to the homepage and click on the "Login and Manage your Account" button. From here you will be given the opportunity to "Register Your Railcard". Once you have completed this you will be WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase. REFUNDS & REPLACEMENTS A: The stamped receipt that you were given at time of purchase should have both your Railcard expiry date and Railcard number. If you no longer have your stamped receipt, there is a good chance that we might have your details on our Marketing database if you have registered to receive updates from us. WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight. HOW DO I ADD A DIGITAL RAILCARD TO MY PHONE? If you have already bought a digital Railcard, you should have received a 'download code' by email. Once you've got this code, go to the app, tap on the ‘+’ button in the top left of the screen and enter your code. Click here for a step by step on how to add a digital Railcard to your phone. < BACK TO FAQS. MY RAILCARD HAS NOT ARRIVED IN THE POST. WHAT CAN I DO My Railcard has not arrived in the post. What can I do? You will need to wait five working days and then log back in to your Railcards online account, select ‘Replace your Railcard’ and then click on the ‘Not received’ button on the left.If you then press‘continue’ this
COTTAGES.COM
cottages.com. Save 5% on a cottages.com booking with your Senior Railcard. We have teamed up with cottages.com to bring you a superb selection of holiday cottages and villas throughout the UK, and as a Railcard holder you qualify for a special 5% discount!. A self-catering cottage is a great way to escape the everyday and enjoy the freedom of doing what you want.SITE SEARCH
Railcard Terms & Conditions Senior Railcard Terms & Conditions 1. Introduction 1.1. These terms and conditions (“Railcard Conditions”) apply to the use of the Senior Railcard and reduced priced tickets (“discounted tickets”) bought with the Senior Railcard.1.2. In June Inspiration Here's to more savings and days out with your Railcard this monthSENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
COVID - SENIOR RAILCARD A: After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining rail services to support the country’s recovery fromthe pandemic.
HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
CONTACT US - SENIOR RAILCARD Phone: 0345 3000 250. Post: National Railcards. PO Box 10776. Ashby-de-la-Zouch. LE65 9FA. Enquiry Form. Required fields are marked with an asterisk (*). HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight.LOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable.SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
COVID - SENIOR RAILCARD A: After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining rail services to support the country’s recovery fromthe pandemic.
HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
CONTACT US - SENIOR RAILCARD Phone: 0345 3000 250. Post: National Railcards. PO Box 10776. Ashby-de-la-Zouch. LE65 9FA. Enquiry Form. Required fields are marked with an asterisk (*). HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight.LOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable.BUYING ONLINE
A: If you are buying your Railcard online we will despatch it within one working day, and send it free by UK Mail. Please allow five working days for your Railcard to arrive.. You have the option of paying £6.50 for our Special Delivery service. HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
RENEWALS - SENIOR RAILCARD A: You can renew your station-purchased Railcard within 30 days of its expiry date. Go to the homepage and click on the "Login and Manage your Account" button. From here you will be given the opportunity to "Register Your Railcard". Once you have completed this you will be FAQS - SENIOR RAILCARD Please allow five working days for your Railcard to arrive. You have the option of paying £6.50 for our Special Delivery service. Providing you have placed your order before 16:00pm this will guarantee that your Railcard is delivered within two days (Monday to Thursday) or three days (Friday to Sunday). TRAVEL TIMES & TICKETS Time Restrictions: Your Senior Railcard is NOT valid when travelling between two stations inside London and the South East area during morning peak time. Morning off-peak services vary by route, so it's a good idea to check before buying your tickets. Morning peak REFUNDS & REPLACEMENTS A: The stamped receipt that you were given at time of purchase should have both your Railcard expiry date and Railcard number. If you no longer have your stamped receipt, there is a good chance that we might have your details on our Marketing database if you have registered to receive updates from us. WHAT IS A DOWNLOAD CODE? What is a download code? You need a download code to add your Railcard to your app. You can find this code in the email we send after you complete your Railcard WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase. CAN I BUY A RAILCARD AT A RAIL STATION? Can I buy a Railcard at a rail station? Yes. You can buy a 1-year Railcard over the counter at all staffed National Rail stations. If you do this, you can also use your birth certificate or National Identity card (for non-UK nationals) as proof of your date of birth. HOW DO I ADD A DIGITAL RAILCARD TO MY PHONE? If you have already bought a digital Railcard, you should have received a 'download code' by email. Once you've got this code, go to the app, tap on the ‘+’ button in the top left of the screen and enter your code. Click here for a step by step on how to add a digital Railcard to your phone. < BACK TO FAQS.SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
COVID - SENIOR RAILCARD A: After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining rail services to support the country’s recovery fromthe pandemic.
HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
CONTACT US - SENIOR RAILCARDSENIOR RAILCARD COSTSENIOR RAILCARD DISCOUNTSENIOR RAILCARD PURCHASESENIOR RAILCARD RENEWALSENIOR RAILCARDRENEWAL
Phone: 0345 3000 250. Post: National Railcards. PO Box 10776. Ashby-de-la-Zouch. LE65 9FA. Enquiry Form. Required fields are marked with an asterisk (*). HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight.LOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable.SENIOR RAILCARD
Simply select "Buy Senior Railcard now" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an emailconfirmation and
RENEWING YOUR RAILCARD Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done! If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page. If we have your email address, we’ll send you areminder
WHERE TO BUY
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open. There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before youget
THE BENEFITS
But with a Senior Railcard, it’s also the starting point for travelling many more miles too. That’s because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside – as many times as youlike.
COVID - SENIOR RAILCARD A: After careful consideration, the government has confirmed to us that Railcards will remain non-refundable and will not be extended. Refunding or extending Railcards for over 5.1m customers would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining rail services to support the country’s recovery fromthe pandemic.
HOW DO I PURCHASE OR RENEW MY RAILCARD ONLINE? How do I purchase or renew my Railcard online? Simply select "Buy Online" and follow the onscreen instructions. You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify youreligibility online.
CONTACT US - SENIOR RAILCARDSENIOR RAILCARD COSTSENIOR RAILCARD DISCOUNTSENIOR RAILCARD PURCHASESENIOR RAILCARD RENEWALSENIOR RAILCARDRENEWAL
Phone: 0345 3000 250. Post: National Railcards. PO Box 10776. Ashby-de-la-Zouch. LE65 9FA. Enquiry Form. Required fields are marked with an asterisk (*). HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
WARNER LEISURE HOTELS Warner Leisure Hotels. Find yourself in some very special places with Warner, with an additional £10 off per person! A Warner break is a grown-up treat, where you can choose to stay in one of our beautiful hotels and coastal villages dotted around the country, from North Wales to the Isle of Wight.LOST/STOLEN
A lost Railcard bought online. You are entitled to apply for one replacement in the event of loss or damage. There is an administration fee of £10 for this service. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable.BUYING ONLINE
A: If you are buying your Railcard online we will despatch it within one working day, and send it free by UK Mail. Please allow five working days for your Railcard to arrive.. You have the option of paying £6.50 for our Special Delivery service. HOW DO I MAKE A COMPLAINT? How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have. We're open from 07:00am to 22:00pm everyday of the year except for Christmas day. You can: Email us: railcardhelp@nationalrail.co.uk. Call us on: 0345 3000 250. Write to:National Railcards.
RENEWALS - SENIOR RAILCARD A: You can renew your station-purchased Railcard within 30 days of its expiry date. Go to the homepage and click on the "Login and Manage your Account" button. From here you will be given the opportunity to "Register Your Railcard". Once you have completed this you will be FAQS - SENIOR RAILCARD Please allow five working days for your Railcard to arrive. You have the option of paying £6.50 for our Special Delivery service. Providing you have placed your order before 16:00pm this will guarantee that your Railcard is delivered within two days (Monday to Thursday) or three days (Friday to Sunday). HOW DO I ADD A DIGITAL RAILCARD TO MY PHONE? If you have already bought a digital Railcard, you should have received a 'download code' by email. Once you've got this code, go to the app, tap on the ‘+’ button in the top left of the screen and enter your code. Click here for a step by step on how to add a digital Railcard to your phone. < BACK TO FAQS. REFUNDS & REPLACEMENTS A: The stamped receipt that you were given at time of purchase should have both your Railcard expiry date and Railcard number. If you no longer have your stamped receipt, there is a good chance that we might have your details on our Marketing database if you have registered to receive updates from us. TRAVEL TIMES & TICKETS Time Restrictions: Your Senior Railcard is NOT valid when travelling between two stations inside London and the South East area during morning peak time. Morning off-peak services vary by route, so it's a good idea to check before buying your tickets. Morning peak WHAT IS A DOWNLOAD CODE? What is a download code? You need a download code to add your Railcard to your app. You can find this code in the email we send after you complete your Railcard WHAT DO I DO IF MY RAILCARD IS LOST OR DAMAGED? What do I do if my Railcard is lost or damaged? If you bought your Railcard online, you will need to get a replacement online. You can only apply for a replacement Railcard seven or more days after the date of original purchase. CAN I BUY A RAILCARD AT A RAIL STATION? Can I buy a Railcard at a rail station? Yes. You can buy a 1-year Railcard over the counter at all staffed National Rail stations. If you do this, you can also use your birth certificate or National Identity card (for non-UK nationals) as proof of your date of birth.Skip navigation
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