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COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders CONTACT - RICHRELEVANCE HQ 49 Stevenson Street Suite 950 San Francisco, CA 94105. t: +1.415.956.1947 f: +1.415.983.0934. view on map RICHRELEVANCE AND MANTHAN JOIN FORCES THE CHALLENGES AND OPPORTUNITIES FOR ONLINE GROCERY The ecommerce laggards. Recent RichRelevance research has highlighted grocery lags behind the rest of retail when it comes to online shopping. Just over half of the UK population shop online for groceries (53%) and in the US the opposite is true, with BEACONS, NOT USELESS AFTER ALL Beacons, Not Useless After All. The usage of proximity-based beacons seems to have floundered since they were introduced in 2013. After reading this very interesting article about the Regent Street App, it is obvious why. Unfortunately, many retailers, and even some tech companies, think of beacons as just a tool to trigger pushnotifications.
THE PINNACLE OF PERSONALIZATION FOR MARKETERS HYPER-PERSONALIZATION: THE PINNACLE OF PERSONALIZATION FOR MARKETERS 4 context your outbound campaigns are designed to address. Unless you CUSTOMER CASE STUDY: WINE Copyright 2007-2010 RichRelevance, Inc. All Rights Reserved. The idea of personalization has always been attractive to us but difficult torealize in our
INTEGRATION: CLIENT SIDE VS SERVER SIDE INTEGRATION The RichRelevance server sends this information back (including recommendations, promotions, and sorted catalog data) to the shopper’s browser, either as HTML or JSON. In a client-side setup, pages call the RichRelevance server from the shopper’s browser, either through our JavaScript integration or a client-side API call: PERSONALIZATION TECHNOLOGY & PERSONALIZATION SOLUTIONSPRODUCTSRESOURCESCUSTOMERSABOUTMODULESPLATFORM RichRelevance is the world’s leading personalization provider. Our cloud-based solution empowers the world’s best companies to personalize their customers’ experiences resulting in PERSONALIZED SEARCH RESULTS A rich, interactive and personalized search experience that is designed to display the most relevant results, using all of the user behavior across recommendations, content and browsing. Find™ is the only full stack search solution architected with multiple layers of personalization and real-time controls, increasing engagement,Findability
COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders CONTACT - RICHRELEVANCE HQ 49 Stevenson Street Suite 950 San Francisco, CA 94105. t: +1.415.956.1947 f: +1.415.983.0934. view on map RICHRELEVANCE AND MANTHAN JOIN FORCES THE CHALLENGES AND OPPORTUNITIES FOR ONLINE GROCERY The ecommerce laggards. Recent RichRelevance research has highlighted grocery lags behind the rest of retail when it comes to online shopping. Just over half of the UK population shop online for groceries (53%) and in the US the opposite is true, with BEACONS, NOT USELESS AFTER ALL Beacons, Not Useless After All. The usage of proximity-based beacons seems to have floundered since they were introduced in 2013. After reading this very interesting article about the Regent Street App, it is obvious why. Unfortunately, many retailers, and even some tech companies, think of beacons as just a tool to trigger pushnotifications.
THE PINNACLE OF PERSONALIZATION FOR MARKETERS HYPER-PERSONALIZATION: THE PINNACLE OF PERSONALIZATION FOR MARKETERS 4 context your outbound campaigns are designed to address. Unless you CUSTOMER CASE STUDY: WINE Copyright 2007-2010 RichRelevance, Inc. All Rights Reserved. The idea of personalization has always been attractive to us but difficult torealize in our
INTEGRATION: CLIENT SIDE VS SERVER SIDE INTEGRATION The RichRelevance server sends this information back (including recommendations, promotions, and sorted catalog data) to the shopper’s browser, either as HTML or JSON. In a client-side setup, pages call the RichRelevance server from the shopper’s browser, either through our JavaScript integration or a client-side API call: COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders SOLUTIONS - RICHRELEVANCE Deliver memorable experiences with in-store personalization. Drive uplift and engagement with personal in-store experiences that simplify shopping and increase basket sizes. Find out more about in-store personalization. RichRelevance takes compliance extremely seriously and we have an infrastructure and solutions which are compliant bydesign.
RICHRELEVANCE
RichRelevance Once Again Named a Leader in the Gartner Magic Quadrant for Personalization Engines. 2020 report scored RichRelevance highly on marketing features such as predictive journey optimization, real-time streaming architecture, data science advancements, and strategy controlled marketing orchestration, powered by Xen AI. RESOURCES - RICHRELEVANCE RichRelevance is the global leader in omnichannel personalization and is used by more than 200 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and instore.
CONTACT - RICHRELEVANCE HQ 49 Stevenson Street Suite 950 San Francisco, CA 94105. t: +1.415.956.1947 f: +1.415.983.0934. view on map THE RICHRELEVANCE BLOG These Days, Every Day is a Black Friday. Doubling of online grocery sales. 33% increase in ecommerce. As much as quadrupling of online sales in home entertainment, from streaming services to wine, beer and liquor. Over the past 8 weeks, RichRelevance has witnessed a spike in traffic that mirrors the holiday shopping week around Thanksgiving. 2020: THE YEAR ONLINE SHOPPING BECAME A VIRAL HIT 2020: The Year Online Shopping Became a Viral Hit. Given the limitations that Covid-19 is imposing on nearly everyone’s lives, who’d have imagined not being able to do our grocery, consumer goods, electronics, entertainment (including restaurant food) shopping from a retail location? What’s more, there is evidence to suggestthat buying
PERSONALIZED BROWSE AND NAVIGATION Increase browse and navigation click thru with personalization that drives engagement and conversion. Read Overview. RichRelevance Discover™ dynamically predicts and displays product categories that match a customer’s style as they shop, in real time. As a result, shoppers are connected with the products they prefer, quickly. THE OMNICHANNEL PERSONALIZATION MATURITY MODEL THE OMNICHANNEL PERSONALIZATION MATURITY MODEL™ The cornerstone to omnichannel success is the ability to deliver relevant, personalized experiences across every consumer touchpoint.MARKETING & COM
Lancôme, leader mondial du secteur des produits de beauté, propose une personnalisation en ligne ses clients. La marque innove par la possibilité de construction complète et sur-mesure de son look, partir de ses produits cosmétiques. PERSONALIZATION TECHNOLOGY & PERSONALIZATION SOLUTIONSPRODUCTSRESOURCESCUSTOMERSABOUTMODULESPLATFORM RichRelevance is the world’s leading personalization provider. Our cloud-based solution empowers the world’s best companies to personalize their customers’ experiences resulting in PERSONALIZED SEARCH RESULTS A rich, interactive and personalized search experience that is designed to display the most relevant results, using all of the user behavior across recommendations, content and browsing. Find™ is the only full stack search solution architected with multiple layers of personalization and real-time controls, increasing engagement,Findability
COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders RICHRELEVANCE AND MANTHAN JOIN FORCES THE CHALLENGES AND OPPORTUNITIES FOR ONLINE GROCERY The ecommerce laggards. Recent RichRelevance research has highlighted grocery lags behind the rest of retail when it comes to online shopping. Just over half of the UK population shop online for groceries (53%) and in the US the opposite is true, with THE PINNACLE OF PERSONALIZATION FOR MARKETERS HYPER-PERSONALIZATION: THE PINNACLE OF PERSONALIZATION FOR MARKETERS 4 context your outbound campaigns are designed to address. Unless you BEACONS, NOT USELESS AFTER ALL Beacons, Not Useless After All. The usage of proximity-based beacons seems to have floundered since they were introduced in 2013. After reading this very interesting article about the Regent Street App, it is obvious why. Unfortunately, many retailers, and even some tech companies, think of beacons as just a tool to trigger pushnotifications.
CUSTOMER CASE STUDY: WINE Copyright 2007-2010 RichRelevance, Inc. All Rights Reserved. The idea of personalization has always been attractive to us but difficult torealize in our
INTEGRATION: CLIENT SIDE VS SERVER SIDE INTEGRATION The RichRelevance server sends this information back (including recommendations, promotions, and sorted catalog data) to the shopper’s browser, either as HTML or JSON. In a client-side setup, pages call the RichRelevance server from the shopper’s browser, either through our JavaScript integration or a client-side API call:RECSUSINGSTRATEGY
Important: The recommendations returned by the recsUsingStrategy API respect recommendation restriction rules set up in the RichRelevance dashboard.(Boosting and manual recommendations rules are currently not respected by this API.) PERSONALIZATION TECHNOLOGY & PERSONALIZATION SOLUTIONSPRODUCTSRESOURCESCUSTOMERSABOUTMODULESPLATFORM RichRelevance is the world’s leading personalization provider. Our cloud-based solution empowers the world’s best companies to personalize their customers’ experiences resulting in PERSONALIZED SEARCH RESULTS A rich, interactive and personalized search experience that is designed to display the most relevant results, using all of the user behavior across recommendations, content and browsing. Find™ is the only full stack search solution architected with multiple layers of personalization and real-time controls, increasing engagement,Findability
COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders RICHRELEVANCE AND MANTHAN JOIN FORCES THE CHALLENGES AND OPPORTUNITIES FOR ONLINE GROCERY The ecommerce laggards. Recent RichRelevance research has highlighted grocery lags behind the rest of retail when it comes to online shopping. Just over half of the UK population shop online for groceries (53%) and in the US the opposite is true, with THE PINNACLE OF PERSONALIZATION FOR MARKETERS HYPER-PERSONALIZATION: THE PINNACLE OF PERSONALIZATION FOR MARKETERS 4 context your outbound campaigns are designed to address. Unless you BEACONS, NOT USELESS AFTER ALL Beacons, Not Useless After All. The usage of proximity-based beacons seems to have floundered since they were introduced in 2013. After reading this very interesting article about the Regent Street App, it is obvious why. Unfortunately, many retailers, and even some tech companies, think of beacons as just a tool to trigger pushnotifications.
CUSTOMER CASE STUDY: WINE Copyright 2007-2010 RichRelevance, Inc. All Rights Reserved. The idea of personalization has always been attractive to us but difficult torealize in our
INTEGRATION: CLIENT SIDE VS SERVER SIDE INTEGRATION The RichRelevance server sends this information back (including recommendations, promotions, and sorted catalog data) to the shopper’s browser, either as HTML or JSON. In a client-side setup, pages call the RichRelevance server from the shopper’s browser, either through our JavaScript integration or a client-side API call:RECSUSINGSTRATEGY
Important: The recommendations returned by the recsUsingStrategy API respect recommendation restriction rules set up in the RichRelevance dashboard.(Boosting and manual recommendations rules are currently not respected by this API.) COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders SOLUTIONS - RICHRELEVANCE Deliver memorable experiences with in-store personalization. Drive uplift and engagement with personal in-store experiences that simplify shopping and increase basket sizes. Find out more about in-store personalization. RichRelevance takes compliance extremely seriously and we have an infrastructure and solutions which are compliant bydesign.
RICHRELEVANCE
RichRelevance Once Again Named a Leader in the Gartner Magic Quadrant for Personalization Engines. 2020 report scored RichRelevance highly on marketing features such as predictive journey optimization, real-time streaming architecture, data science advancements, and strategy controlled marketing orchestration, powered by Xen AI. RESOURCES - RICHRELEVANCE RichRelevance is the global leader in omnichannel personalization and is used by more than 200 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and instore.
THE RICHRELEVANCE BLOG These Days, Every Day is a Black Friday. Doubling of online grocery sales. 33% increase in ecommerce. As much as quadrupling of online sales in home entertainment, from streaming services to wine, beer and liquor. Over the past 8 weeks, RichRelevance has witnessed a spike in traffic that mirrors the holiday shopping week around Thanksgiving. CONTACT - RICHRELEVANCE HQ 49 Stevenson Street Suite 950 San Francisco, CA 94105. t: +1.415.956.1947 f: +1.415.983.0934. view on map 2020: THE YEAR ONLINE SHOPPING BECAME A VIRAL HIT 2020: The Year Online Shopping Became a Viral Hit. Given the limitations that Covid-19 is imposing on nearly everyone’s lives, who’d have imagined not being able to do our grocery, consumer goods, electronics, entertainment (including restaurant food) shopping from a retail location? What’s more, there is evidence to suggestthat buying
PERSONALIZED BROWSE AND NAVIGATION Increase browse and navigation click thru with personalization that drives engagement and conversion. Read Overview. RichRelevance Discover™ dynamically predicts and displays product categories that match a customer’s style as they shop, in real time. As a result, shoppers are connected with the products they prefer, quickly. INTEGRATION: OVERVIEW An overview of RichRelevance integration. Before you get started, see Relevance Cloud Platform Architecture to understand the basics of client-side and server-side configurations. The Relevance Cloud offers a number of ways to personalize your apps and websites. As shoppers interact with your site or app, keep the Relevance Cloud up to date by THE OMNICHANNEL PERSONALIZATION MATURITY MODEL THE OMNICHANNEL PERSONALIZATION MATURITY MODEL™ The cornerstone to omnichannel success is the ability to deliver relevant, personalized experiences across every consumer touchpoint. PERSONALIZATION TECHNOLOGY & PERSONALIZATION SOLUTIONSPRODUCTSRESOURCESCUSTOMERSABOUTMODULESPLATFORM RichRelevance is the world’s leading personalization provider. Our cloud-based solution empowers the world’s best companies to personalize their customers’ experiences resulting in PERSONALIZED SEARCH RESULTS A rich, interactive and personalized search experience that is designed to display the most relevant results, using all of the user behavior across recommendations, content and browsing. Find™ is the only full stack search solution architected with multiple layers of personalization and real-time controls, increasing engagement,Findability
COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders RICHRELEVANCE AND MANTHAN JOIN FORCES THE CHALLENGES AND OPPORTUNITIES FOR ONLINE GROCERY The ecommerce laggards. Recent RichRelevance research has highlighted grocery lags behind the rest of retail when it comes to online shopping. Just over half of the UK population shop online for groceries (53%) and in the US the opposite is true, with THE PINNACLE OF PERSONALIZATION FOR MARKETERS HYPER-PERSONALIZATION: THE PINNACLE OF PERSONALIZATION FOR MARKETERS 4 context your outbound campaigns are designed to address. Unless you BEACONS, NOT USELESS AFTER ALL Beacons, Not Useless After All. The usage of proximity-based beacons seems to have floundered since they were introduced in 2013. After reading this very interesting article about the Regent Street App, it is obvious why. Unfortunately, many retailers, and even some tech companies, think of beacons as just a tool to trigger pushnotifications.
CUSTOMER CASE STUDY: WINE Copyright 2007-2010 RichRelevance, Inc. All Rights Reserved. The idea of personalization has always been attractive to us but difficult torealize in our
INTEGRATION: CLIENT SIDE VS SERVER SIDE INTEGRATION The RichRelevance server sends this information back (including recommendations, promotions, and sorted catalog data) to the shopper’s browser, either as HTML or JSON. In a client-side setup, pages call the RichRelevance server from the shopper’s browser, either through our JavaScript integration or a client-side API call:RECSUSINGSTRATEGY
Important: The recommendations returned by the recsUsingStrategy API respect recommendation restriction rules set up in the RichRelevance dashboard.(Boosting and manual recommendations rules are currently not respected by this API.) PERSONALIZATION TECHNOLOGY & PERSONALIZATION SOLUTIONSPRODUCTSRESOURCESCUSTOMERSABOUTMODULESPLATFORM RichRelevance is the world’s leading personalization provider. Our cloud-based solution empowers the world’s best companies to personalize their customers’ experiences resulting in PERSONALIZED SEARCH RESULTS A rich, interactive and personalized search experience that is designed to display the most relevant results, using all of the user behavior across recommendations, content and browsing. Find™ is the only full stack search solution architected with multiple layers of personalization and real-time controls, increasing engagement,Findability
COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders RICHRELEVANCE AND MANTHAN JOIN FORCES THE CHALLENGES AND OPPORTUNITIES FOR ONLINE GROCERY The ecommerce laggards. Recent RichRelevance research has highlighted grocery lags behind the rest of retail when it comes to online shopping. Just over half of the UK population shop online for groceries (53%) and in the US the opposite is true, with THE PINNACLE OF PERSONALIZATION FOR MARKETERS HYPER-PERSONALIZATION: THE PINNACLE OF PERSONALIZATION FOR MARKETERS 4 context your outbound campaigns are designed to address. Unless you BEACONS, NOT USELESS AFTER ALL Beacons, Not Useless After All. The usage of proximity-based beacons seems to have floundered since they were introduced in 2013. After reading this very interesting article about the Regent Street App, it is obvious why. Unfortunately, many retailers, and even some tech companies, think of beacons as just a tool to trigger pushnotifications.
CUSTOMER CASE STUDY: WINE Copyright 2007-2010 RichRelevance, Inc. All Rights Reserved. The idea of personalization has always been attractive to us but difficult torealize in our
INTEGRATION: CLIENT SIDE VS SERVER SIDE INTEGRATION The RichRelevance server sends this information back (including recommendations, promotions, and sorted catalog data) to the shopper’s browser, either as HTML or JSON. In a client-side setup, pages call the RichRelevance server from the shopper’s browser, either through our JavaScript integration or a client-side API call:RECSUSINGSTRATEGY
Important: The recommendations returned by the recsUsingStrategy API respect recommendation restriction rules set up in the RichRelevance dashboard.(Boosting and manual recommendations rules are currently not respected by this API.) COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders SOLUTIONS - RICHRELEVANCE Deliver memorable experiences with in-store personalization. Drive uplift and engagement with personal in-store experiences that simplify shopping and increase basket sizes. Find out more about in-store personalization. RichRelevance takes compliance extremely seriously and we have an infrastructure and solutions which are compliant bydesign.
RICHRELEVANCE
RichRelevance Once Again Named a Leader in the Gartner Magic Quadrant for Personalization Engines. 2020 report scored RichRelevance highly on marketing features such as predictive journey optimization, real-time streaming architecture, data science advancements, and strategy controlled marketing orchestration, powered by Xen AI. RESOURCES - RICHRELEVANCE RichRelevance is the global leader in omnichannel personalization and is used by more than 200 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and instore.
THE RICHRELEVANCE BLOG These Days, Every Day is a Black Friday. Doubling of online grocery sales. 33% increase in ecommerce. As much as quadrupling of online sales in home entertainment, from streaming services to wine, beer and liquor. Over the past 8 weeks, RichRelevance has witnessed a spike in traffic that mirrors the holiday shopping week around Thanksgiving. CONTACT - RICHRELEVANCE HQ 49 Stevenson Street Suite 950 San Francisco, CA 94105. t: +1.415.956.1947 f: +1.415.983.0934. view on map 2020: THE YEAR ONLINE SHOPPING BECAME A VIRAL HIT 2020: The Year Online Shopping Became a Viral Hit. Given the limitations that Covid-19 is imposing on nearly everyone’s lives, who’d have imagined not being able to do our grocery, consumer goods, electronics, entertainment (including restaurant food) shopping from a retail location? What’s more, there is evidence to suggestthat buying
PERSONALIZED BROWSE AND NAVIGATION Increase browse and navigation click thru with personalization that drives engagement and conversion. Read Overview. RichRelevance Discover™ dynamically predicts and displays product categories that match a customer’s style as they shop, in real time. As a result, shoppers are connected with the products they prefer, quickly. INTEGRATION: OVERVIEW An overview of RichRelevance integration. Before you get started, see Relevance Cloud Platform Architecture to understand the basics of client-side and server-side configurations. The Relevance Cloud offers a number of ways to personalize your apps and websites. As shoppers interact with your site or app, keep the Relevance Cloud up to date by THE OMNICHANNEL PERSONALIZATION MATURITY MODEL THE OMNICHANNEL PERSONALIZATION MATURITY MODEL™ The cornerstone to omnichannel success is the ability to deliver relevant, personalized experiences across every consumer touchpoint. PERSONALIZATION TECHNOLOGY & PERSONALIZATION SOLUTIONSPRODUCTSRESOURCESCUSTOMERSABOUTMODULESPLATFORM RichRelevance is the world’s leading personalization provider. Our cloud-based solution empowers the world’s best companies to personalize their customers’ experiences resulting in PERSONALIZATION PRODUCTS & PERSONALIZATION TOOLS The Personalization Cloud™ is a revolutionary personalization engine that allows you to quickly innovate and deliver personalized, brand centric experiences across the continuum of your customer lifecycle. The result is deep engagement and loyalty from customers. RichRelevance personalization tools create experience continuityacross mobile
SOLUTIONS - RICHRELEVANCE Deliver memorable experiences with in-store personalization. Drive uplift and engagement with personal in-store experiences that simplify shopping and increase basket sizes. Find out more about in-store personalization. RichRelevance takes compliance extremely seriously and we have an infrastructure and solutions which are compliant bydesign.
PERSONALIZED SEARCH RESULTS A rich, interactive and personalized search experience that is designed to display the most relevant results, using all of the user behavior across recommendations, content and browsing. Find™ is the only full stack search solution architected with multiple layers of personalization and real-time controls, increasing engagement,Findability
RICHRELEVANCE AND MANTHAN JOIN FORCES RICHRELEVANCE DASHBOARD Recommend is the flagship product of RichRelevance. With it retailers can hone the personalization experience for their customers. Learn more about getting started with Find to help your shoppers instantly locate the most relevant products, personalized to their preferences. Information on Customer Support, Mobile Personalization, MVT and more. THE PINNACLE OF PERSONALIZATION FOR MARKETERS HYPER-PERSONALIZATION: THE PINNACLE OF PERSONALIZATION FOR MARKETERS 4 context your outbound campaigns are designed to address. Unless you THE CHALLENGES AND OPPORTUNITIES FOR ONLINE GROCERY The ecommerce laggards. Recent RichRelevance research has highlighted grocery lags behind the rest of retail when it comes to online shopping. Just over half of the UK population shop online for groceries (53%) and in the US the opposite is true, with THE OMNICHANNEL PERSONALIZATION MATURITY MODEL THE OMNICHANNEL PERSONALIZATION MATURITY MODEL™ The cornerstone to omnichannel success is the ability to deliver relevant, personalized experiences across every consumer touchpoint. CUSTOMER CASE STUDY: WINE Copyright 2007-2010 RichRelevance, Inc. All Rights Reserved. The idea of personalization has always been attractive to us but difficult torealize in our
PERSONALIZATION TECHNOLOGY & PERSONALIZATION SOLUTIONSPRODUCTSRESOURCESCUSTOMERSABOUTMODULESPLATFORM RichRelevance is the world’s leading personalization provider. Our cloud-based solution empowers the world’s best companies to personalize their customers’ experiences resulting in PERSONALIZATION PRODUCTS & PERSONALIZATION TOOLS The Personalization Cloud™ is a revolutionary personalization engine that allows you to quickly innovate and deliver personalized, brand centric experiences across the continuum of your customer lifecycle. The result is deep engagement and loyalty from customers. RichRelevance personalization tools create experience continuityacross mobile
SOLUTIONS - RICHRELEVANCE Deliver memorable experiences with in-store personalization. Drive uplift and engagement with personal in-store experiences that simplify shopping and increase basket sizes. Find out more about in-store personalization. RichRelevance takes compliance extremely seriously and we have an infrastructure and solutions which are compliant bydesign.
PERSONALIZED SEARCH RESULTS A rich, interactive and personalized search experience that is designed to display the most relevant results, using all of the user behavior across recommendations, content and browsing. Find™ is the only full stack search solution architected with multiple layers of personalization and real-time controls, increasing engagement,Findability
RICHRELEVANCE AND MANTHAN JOIN FORCES RICHRELEVANCE DASHBOARD Recommend is the flagship product of RichRelevance. With it retailers can hone the personalization experience for their customers. Learn more about getting started with Find to help your shoppers instantly locate the most relevant products, personalized to their preferences. Information on Customer Support, Mobile Personalization, MVT and more. THE PINNACLE OF PERSONALIZATION FOR MARKETERS HYPER-PERSONALIZATION: THE PINNACLE OF PERSONALIZATION FOR MARKETERS 4 context your outbound campaigns are designed to address. Unless you THE CHALLENGES AND OPPORTUNITIES FOR ONLINE GROCERY The ecommerce laggards. Recent RichRelevance research has highlighted grocery lags behind the rest of retail when it comes to online shopping. Just over half of the UK population shop online for groceries (53%) and in the US the opposite is true, with THE OMNICHANNEL PERSONALIZATION MATURITY MODEL THE OMNICHANNEL PERSONALIZATION MATURITY MODEL™ The cornerstone to omnichannel success is the ability to deliver relevant, personalized experiences across every consumer touchpoint. CUSTOMER CASE STUDY: WINE Copyright 2007-2010 RichRelevance, Inc. All Rights Reserved. The idea of personalization has always been attractive to us but difficult torealize in our
PERSONALIZATION PRODUCTS & PERSONALIZATION TOOLS The Personalization Cloud™ is a revolutionary personalization engine that allows you to quickly innovate and deliver personalized, brand centric experiences across the continuum of your customer lifecycle. The result is deep engagement and loyalty from customers. RichRelevance personalization tools create experience continuityacross mobile
COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders PERSONALIZED CUSTOMER EXPERIENCES MEET OUR CUSTOMERS We partner with over 200 global clients in 40 countries to create a data-centric, single view of the shopper. The world's leading brands choose RichRelevance. RichRelevance works with many of the world’s leading brands helping them create unique and personalized customer experiences across all touchpoints.SITE OPTIMIZATION
Site Optimization | RichRelevance. PERSONALIZE COMMERCE WITH AI-DRIVEN SITE OPTIMIZATION Apply AI to enhance conversion rate, AOV, and RPS. Use automation and augmented AI to grow wallet share and improve the customer experience. LEADERSHIP - RICHRELEVANCE Raj Badarinath is the CMO at RichRelevance, where he’s enabling retailers and brands compete on memorable digital experiences. With over two decades of experience in Software/SaaS, Raj is responsible for driving growth via global marketing and communications initiatives for the company, from strategy, positioning & differentiation to demand generation, branding, alliances, martech and CONTACT - RICHRELEVANCE HQ 49 Stevenson Street Suite 950 San Francisco, CA 94105. t: +1.415.956.1947 f: +1.415.983.0934. view on map RICHRELEVANCE DASHBOARD Recommend is the flagship product of RichRelevance. With it retailers can hone the personalization experience for their customers. Learn more about getting started with Find to help your shoppers instantly locate the most relevant products, personalized to their preferences. Information on Customer Support, Mobile Personalization, MVT and more. FORRESTER: TOTAL ECONOMIC IMPACT The Total Economic Impact study conducted by Forrester highlights how the Relevance Cloud™ uniquely provides personalized customer experiences. The report concludes RichRelevance customers see the following benefits: 89% increase in conversion rate. 367% return on investment. +10% overall revenue uplift (increasing to +15% in year 2) BEACONS, NOT USELESS AFTER ALL Beacons, Not Useless After All. The usage of proximity-based beacons seems to have floundered since they were introduced in 2013. After reading this very interesting article about the Regent Street App, it is obvious why. Unfortunately, many retailers, and even some tech companies, think of beacons as just a tool to trigger pushnotifications.
INTEGRATION: CLIENT SIDE VS SERVER SIDE INTEGRATION The RichRelevance server sends this information back (including recommendations, promotions, and sorted catalog data) to the shopper’s browser, either as HTML or JSON. In a client-side setup, pages call the RichRelevance server from the shopper’s browser, either through our JavaScript integration or a client-side API call: PERSONALIZATION TECHNOLOGY & PERSONALIZATION SOLUTIONSPRODUCTSRESOURCESCUSTOMERSABOUTMODULESPLATFORM RichRelevance is the world’s leading personalization provider. Our cloud-based solution empowers the world’s best companies to personalize their customers’ experiences resulting in PERSONALIZED SEARCH RESULTS A rich, interactive and personalized search experience that is designed to display the most relevant results, using all of the user behavior across recommendations, content and browsing. Find™ is the only full stack search solution architected with multiple layers of personalization and real-time controls, increasing engagement,Findability
COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leadersRICHRELEVANCE
RichRelevance Once Again Named a Leader in the Gartner Magic Quadrant for Personalization Engines. 2020 report scored RichRelevance highly on marketing features such as predictive journey optimization, real-time streaming architecture, data science advancements, and strategy controlled marketing orchestration, powered by Xen AI. RICHRELEVANCE AND MANTHAN JOIN FORCES FORRESTER: TOTAL ECONOMIC IMPACT The Total Economic Impact study conducted by Forrester highlights how the Relevance Cloud™ uniquely provides personalized customer experiences. The report concludes RichRelevance customers see the following benefits: 89% increase in conversion rate. 367% return on investment. +10% overall revenue uplift (increasing to +15% in year 2) THE CHALLENGES AND OPPORTUNITIES FOR ONLINE GROCERY The ecommerce laggards. Recent RichRelevance research has highlighted grocery lags behind the rest of retail when it comes to online shopping. Just over half of the UK population shop online for groceries (53%) and in the US the opposite is true, with THE PINNACLE OF PERSONALIZATION FOR MARKETERS HYPER-PERSONALIZATION: THE PINNACLE OF PERSONALIZATION FOR MARKETERS 4 context your outbound campaigns are designed to address. Unless you BEACONS, NOT USELESS AFTER ALL Beacons, Not Useless After All. The usage of proximity-based beacons seems to have floundered since they were introduced in 2013. After reading this very interesting article about the Regent Street App, it is obvious why. Unfortunately, many retailers, and even some tech companies, think of beacons as just a tool to trigger pushnotifications.
INTEGRATION: CLIENT SIDE VS SERVER SIDE INTEGRATION The RichRelevance server sends this information back (including recommendations, promotions, and sorted catalog data) to the shopper’s browser, either as HTML or JSON. In a client-side setup, pages call the RichRelevance server from the shopper’s browser, either through our JavaScript integration or a client-side API call: PERSONALIZATION TECHNOLOGY & PERSONALIZATION SOLUTIONSPRODUCTSRESOURCESCUSTOMERSABOUTMODULESPLATFORM RichRelevance is the world’s leading personalization provider. Our cloud-based solution empowers the world’s best companies to personalize their customers’ experiences resulting in PERSONALIZED SEARCH RESULTS A rich, interactive and personalized search experience that is designed to display the most relevant results, using all of the user behavior across recommendations, content and browsing. Find™ is the only full stack search solution architected with multiple layers of personalization and real-time controls, increasing engagement,Findability
COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leadersRICHRELEVANCE
RichRelevance Once Again Named a Leader in the Gartner Magic Quadrant for Personalization Engines. 2020 report scored RichRelevance highly on marketing features such as predictive journey optimization, real-time streaming architecture, data science advancements, and strategy controlled marketing orchestration, powered by Xen AI. RICHRELEVANCE AND MANTHAN JOIN FORCES FORRESTER: TOTAL ECONOMIC IMPACT The Total Economic Impact study conducted by Forrester highlights how the Relevance Cloud™ uniquely provides personalized customer experiences. The report concludes RichRelevance customers see the following benefits: 89% increase in conversion rate. 367% return on investment. +10% overall revenue uplift (increasing to +15% in year 2) THE CHALLENGES AND OPPORTUNITIES FOR ONLINE GROCERY The ecommerce laggards. Recent RichRelevance research has highlighted grocery lags behind the rest of retail when it comes to online shopping. Just over half of the UK population shop online for groceries (53%) and in the US the opposite is true, with THE PINNACLE OF PERSONALIZATION FOR MARKETERS HYPER-PERSONALIZATION: THE PINNACLE OF PERSONALIZATION FOR MARKETERS 4 context your outbound campaigns are designed to address. Unless you BEACONS, NOT USELESS AFTER ALL Beacons, Not Useless After All. The usage of proximity-based beacons seems to have floundered since they were introduced in 2013. After reading this very interesting article about the Regent Street App, it is obvious why. Unfortunately, many retailers, and even some tech companies, think of beacons as just a tool to trigger pushnotifications.
INTEGRATION: CLIENT SIDE VS SERVER SIDE INTEGRATION The RichRelevance server sends this information back (including recommendations, promotions, and sorted catalog data) to the shopper’s browser, either as HTML or JSON. In a client-side setup, pages call the RichRelevance server from the shopper’s browser, either through our JavaScript integration or a client-side API call: COMPANY - RICHRELEVANCE - OMNICHANNEL ECOMMERCE OMNICHANNEL PERSONALIZATION. RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders RESOURCES - RICHRELEVANCE RichRelevance is the global leader in omnichannel personalization and is used by more than 200 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and instore.
THE RICHRELEVANCE BLOG These Days, Every Day is a Black Friday. Doubling of online grocery sales. 33% increase in ecommerce. As much as quadrupling of online sales in home entertainment, from streaming services to wine, beer and liquor. Over the past 8 weeks, RichRelevance has witnessed a spike in traffic that mirrors the holiday shopping week around Thanksgiving.RICHRELEVANCE
RichRelevance Once Again Named a Leader in the Gartner Magic Quadrant for Personalization Engines. 2020 report scored RichRelevance highly on marketing features such as predictive journey optimization, real-time streaming architecture, data science advancements, and strategy controlled marketing orchestration, powered by Xen AI. CONTENT PERSONALIZATION & WEBSITE RichRelevance Engage™ increases customer engagement and reduces bounce rates by delivering highly personalized content. Engage automatically maps individual customer behavior against advanced targeting and audience segmentation tools to display the right piece of promotions and content to the customer, down to the individuallevel.
PERSONALIZED SEARCH ENGINE Read Overview. RichRelevance Find™ delivers a rich, interactive and personalized search experience that connects shoppers with the most relevant search results by considering the user intent for every query. This wholly unique and integrated search experience is mesmerizing and designed to display the most relevant results, usingall of the
PERSONALIZED BROWSE AND NAVIGATION Increase browse and navigation click thru with personalization that drives engagement and conversion. Read Overview. RichRelevance Discover™ dynamically predicts and displays product categories that match a customer’s style as they shop, in real time. As a result, shoppers are connected with the products they prefer, quickly. DEEP RECOMMENDATIONS: A GENERATIONAL SHIFT IN We instinctively knew that using visual aspects of a product for recommendations is effective in fashion and lifestyle business - it's much closer to the expertise of our merchandisers. THE OMNICHANNEL PERSONALIZATION MATURITY MODEL THE OMNICHANNEL PERSONALIZATION MATURITY MODEL™ The cornerstone to omnichannel success is the ability to deliver relevant, personalized experiences across every consumer touchpoint. CUSTOMER CASE STUDY: WINE Copyright 2007-2010 RichRelevance, Inc. All Rights Reserved. The idea of personalization has always been attractive to us but difficult torealize in our
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PERSONALIZATION-AS-A-SERVICE PERSONALIZATION CLOUD™ BENEFITS The Forrester Total Economic Impact study highlights how the Relevance Cloud uniquely provides personalized customer experiences that contribute the following benefits:READ NOW
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Personalization and the ability to deliver, individual relevant experiences are the single most important thing that will help us deliver business success.N Brown Group
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