PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking.

CLIENTS | PURCHASED

Clients. We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that

TECHNOLOGY PARTNERS

Qualtrics is the world’s leading enterprise survey technology provider. The Qualtrics Experience Management platform makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform

to gather and

CONTACT | PURCHASED

Contact Purchased to discuss your market research project.

CAREERS | PURCHASED

Do you have a love of mobile, shopper research and unlimited lunch choices? Join our growing entrepreneurial team! Purchased is a leading edge market research company located in Boston, MA. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

COLLECTION NOTICE

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool.

WHY NOT BUY

Why Not Buy provides retailers with store-level data as to why actual visitors to your stores are not purchasing. Data captured includes: Store and location. Date and time visited. Reason (s) for no purchase. Categorization of top reasons for no purchase. Shopper contact info, if agree to be contacted. SHOPALONG IN-STORE BEHAVIOR DATA With Shopalongâ„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience. PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking.

CLIENTS | PURCHASED

Clients. We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that

TECHNOLOGY PARTNERS

Qualtrics is the world’s leading enterprise survey technology provider. The Qualtrics Experience Management platform makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform

to gather and

CONTACT | PURCHASED

Contact Purchased to discuss your market research project.

CAREERS | PURCHASED

Do you have a love of mobile, shopper research and unlimited lunch choices? Join our growing entrepreneurial team! Purchased is a leading edge market research company located in Boston, MA. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

COLLECTION NOTICE

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool.

WHY NOT BUY

Why Not Buy provides retailers with store-level data as to why actual visitors to your stores are not purchasing. Data captured includes: Store and location. Date and time visited. Reason (s) for no purchase. Categorization of top reasons for no purchase. Shopper contact info, if agree to be contacted. SHOPALONG IN-STORE BEHAVIOR DATA With Shopalongâ„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience.

WHY WORK WITH US

Understanding the needs, motivations and experiences of customers is our passion. By combining innovative methodology with expertise in qualitative and quantitative data, we deliver holistic customer understanding and business-driving insights that can be translated

into action.

SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool.

PATH TO PURCHASE

Path to Purchase longitudinal studies that identify triggers, outcomes and influential touchpoints along all phases of the shopper journey.

DO NOT SELL

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

SHOPALONG IN-STORE BEHAVIOR DATA With Shopalongâ„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience.

WWW.PURCHASED.COM

www.purchased.com

QUALTRICS | PURCHASED Purchased is proud to be part of the Qualtrics Partner Network. By combining our deep customer research experience with Qualtrics' Experience Management platform we are able to bring best in class research to our clients.

ORT PORTAL

Forgot Password? © 2021 Purchased. PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking.

CLIENTS | PURCHASED

Clients. We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that

TECHNOLOGY PARTNERS

Qualtrics is the world’s leading enterprise survey technology provider. The Qualtrics Experience Management platform makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform

to gather and

CONTACT | PURCHASED

Contact Purchased to discuss your market research project.

CAREERS | PURCHASED

Do you have a love of mobile, shopper research and unlimited lunch choices? Join our growing entrepreneurial team! Purchased is a leading edge market research company located in Boston, MA. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool. SHOPALONG IN-STORE BEHAVIOR DATA With Shopalongâ„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience. SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

ORT PORTAL - 3P.PURCHASED.COM Please select the country where you made your purchase. Brand Please enter the brand name for the survey you completed.. Store Number Please enter the store number from your receipt, if available. PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking.

CLIENTS | PURCHASED

Clients. We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that

TECHNOLOGY PARTNERS

Qualtrics is the world’s leading enterprise survey technology provider. The Qualtrics Experience Management platform makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform

to gather and

CONTACT | PURCHASED

Contact Purchased to discuss your market research project.

CAREERS | PURCHASED

Do you have a love of mobile, shopper research and unlimited lunch choices? Join our growing entrepreneurial team! Purchased is a leading edge market research company located in Boston, MA. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool. SHOPALONG IN-STORE BEHAVIOR DATA With Shopalongâ„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience. SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

ORT PORTAL - 3P.PURCHASED.COM Please select the country where you made your purchase. Brand Please enter the brand name for the survey you completed.. Store Number Please enter the store number from your receipt, if available. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

WHY WORK WITH US

Understanding the needs, motivations and experiences of customers is our passion. By combining innovative methodology with expertise in qualitative and quantitative data, we deliver holistic customer understanding and business-driving insights that can be translated

into action.

PATH TO PURCHASE

Path to Purchase longitudinal studies that identify triggers, outcomes and influential touchpoints along all phases of the shopper journey.

COLLECTION NOTICE

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased

WHY NOT BUY

Why Not Buy provides retailers with store-level data as to why actual visitors to your stores are not purchasing. Data captured includes: Store and location. Date and time visited. Reason (s) for no purchase. Categorization of top reasons for no purchase. Shopper contact info, if agree to be contacted.

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool.

DO NOT SELL

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased RETAIL SHOPALONG CASE STUDY Objective. Global Apparel Retailer needed to quantify the lost revenue impact of non-purchase issues in order to prioritize remedy investments.. Challenges. Capturing non-purchaser data: Retailer’s existing customer experience program was exclusively focused on capturing data from purchasers via receipt URLs and post-purchase email invitations, or capturing qualitative information about non

WWW.PURCHASED.COM

www.purchased.com

ORT PORTAL - 3P.PURCHASED.COM Please select the country where you made your purchase. Brand Please enter the brand name for the survey you completed.. Store Number Please enter the store number from your receipt, if available. PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking.

CLIENTS | PURCHASED

Clients. We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that

TECHNOLOGY PARTNERS

Qualtrics is the world’s leading enterprise survey technology provider. The Qualtrics Experience Management platform makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform

to gather and

CONTACT | PURCHASED

Contact Purchased to discuss your market research project.

CAREERS | PURCHASED

Do you have a love of mobile, shopper research and unlimited lunch choices? Join our growing entrepreneurial team! Purchased is a leading edge market research company located in Boston, MA. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool. SHOPALONG IN-STORE BEHAVIOR DATA With Shopalongâ„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience. SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

ORT PORTAL - 3P.PURCHASED.COM Please select the country where you made your purchase. Brand Please enter the brand name for the survey you completed.. Store Number Please enter the store number from your receipt, if available. PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking.

CLIENTS | PURCHASED

Clients. We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that

TECHNOLOGY PARTNERS

Qualtrics is the world’s leading enterprise survey technology provider. The Qualtrics Experience Management platform makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform

to gather and

CONTACT | PURCHASED

Contact Purchased to discuss your market research project.

CAREERS | PURCHASED

Do you have a love of mobile, shopper research and unlimited lunch choices? Join our growing entrepreneurial team! Purchased is a leading edge market research company located in Boston, MA. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool. SHOPALONG IN-STORE BEHAVIOR DATA With Shopalongâ„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience. SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

ORT PORTAL - 3P.PURCHASED.COM Please select the country where you made your purchase. Brand Please enter the brand name for the survey you completed.. Store Number Please enter the store number from your receipt, if available. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

WHY WORK WITH US

Understanding the needs, motivations and experiences of customers is our passion. By combining innovative methodology with expertise in qualitative and quantitative data, we deliver holistic customer understanding and business-driving insights that can be translated

into action.

PATH TO PURCHASE

Path to Purchase longitudinal studies that identify triggers, outcomes and influential touchpoints along all phases of the shopper journey.

COLLECTION NOTICE

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased

WHY NOT BUY

Why Not Buy provides retailers with store-level data as to why actual visitors to your stores are not purchasing. Data captured includes: Store and location. Date and time visited. Reason (s) for no purchase. Categorization of top reasons for no purchase. Shopper contact info, if agree to be contacted.

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool.

DO NOT SELL

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased RETAIL SHOPALONG CASE STUDY Objective. Global Apparel Retailer needed to quantify the lost revenue impact of non-purchase issues in order to prioritize remedy investments.. Challenges. Capturing non-purchaser data: Retailer’s existing customer experience program was exclusively focused on capturing data from purchasers via receipt URLs and post-purchase email invitations, or capturing qualitative information about non

WWW.PURCHASED.COM

www.purchased.com

ORT PORTAL - 3P.PURCHASED.COM Please select the country where you made your purchase. Brand Please enter the brand name for the survey you completed.. Store Number Please enter the store number from your receipt, if available. PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking.

CLIENTS | PURCHASED

Clients. We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that

TECHNOLOGY PARTNERS

Qualtrics is the world’s leading enterprise survey technology provider. The Qualtrics Experience Management platform makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform

to gather and

CONTACT | PURCHASED

Contact Purchased to discuss your market research project.

CAREERS | PURCHASED

Do you have a love of mobile, shopper research and unlimited lunch choices? Join our growing entrepreneurial team! Purchased is a leading edge market research company located in Boston, MA. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

CUSTOMER EXPERIENCE ADVISORY SERVICES Our CX Services. From expertise in custom text analytics models to reports that go beyond the dashboard to ensure engagement, we can help you optimize your CX platform and reporting for maximum value and impact and to fit the specific needs of your organization and stakeholders. Services include: CX Technology selection

COLLECTION NOTICE

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool.

WHY NOT BUY

Why Not Buy provides retailers with store-level data as to why actual visitors to your stores are not purchasing. Data captured includes: Store and location. Date and time visited. Reason (s) for no purchase. Categorization of top reasons for no purchase. Shopper contact info, if agree to be contacted. PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking.

CLIENTS | PURCHASED

Clients. We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that

TECHNOLOGY PARTNERS

Qualtrics is the world’s leading enterprise survey technology provider. The Qualtrics Experience Management platform makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform

to gather and

CONTACT | PURCHASED

Contact Purchased to discuss your market research project.

CAREERS | PURCHASED

Do you have a love of mobile, shopper research and unlimited lunch choices? Join our growing entrepreneurial team! Purchased is a leading edge market research company located in Boston, MA. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

CUSTOMER EXPERIENCE ADVISORY SERVICES Our CX Services. From expertise in custom text analytics models to reports that go beyond the dashboard to ensure engagement, we can help you optimize your CX platform and reporting for maximum value and impact and to fit the specific needs of your organization and stakeholders. Services include: CX Technology selection

COLLECTION NOTICE

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool.

WHY NOT BUY

Why Not Buy provides retailers with store-level data as to why actual visitors to your stores are not purchasing. Data captured includes: Store and location. Date and time visited. Reason (s) for no purchase. Categorization of top reasons for no purchase. Shopper contact info, if agree to be contacted.

WHY WORK WITH US

Understanding the needs, motivations and experiences of customers is our passion. By combining innovative methodology with expertise in qualitative and quantitative data, we deliver holistic customer understanding and business-driving insights that can be translated

into action.

SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

WHY NOT BUY

Why Not Buy provides retailers with store-level data as to why actual visitors to your stores are not purchasing. Data captured includes: Store and location. Date and time visited. Reason (s) for no purchase. Categorization of top reasons for no purchase. Shopper contact info, if agree to be contacted. PATH TO PURCHASE RESEARCH Omni-Channel Shopper Journeys. Our path to purchase research using our S hopalongâ„¢ mobile technology provides an exclusive window into real shopping experiences, uncovering missing links and revealing the full picture of the purchase journey as it unfolds for your customers and

category shoppers.

DO NOT SELL

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool. SHOPALONG IN-STORE BEHAVIOR DATA With Shopalong™ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience. RETAIL SHOPALONG CASE STUDY Objective. Global Apparel Retailer needed to quantify the lost revenue impact of non-purchase issues in order to prioritize remedy investments.. Challenges. Capturing non-purchaser data: Retailer’s existing customer experience program was exclusively focused on capturing data from purchasers via receipt URLs and post-purchase email invitations, or capturing qualitative information about non

ORT PORTAL

Forgot Password? © 2021 Purchased.

ORT PORTAL

Username or Email Address. © 2021 Purchased. PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking. CLIENTS | PURCHASEDDEFINE PURCHASEDMY BOOKS PURCHASEDDEFINITION FOR AS PURCHASEDWHEN WAS ALASKA PURCHASEDMY LIST OF BOOKS PURCHASED Clients. We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that

TECHNOLOGY PARTNERS

Qualtrics is the world’s leading enterprise survey technology provider. The Qualtrics Experience Management platform makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform

to gather and

WHY WORK WITH US

Understanding the needs, motivations and experiences of customers is our passion. By combining innovative methodology with expertise in qualitative and quantitative data, we deliver holistic customer understanding and business-driving insights that can be translated

into action.

CONTACT | PURCHASEDDEFINE PURCHASEDMY BOOKS PURCHASEDDEFINITION FOR AS PURCHASEDWHEN WAS ALASKA PURCHASEDMY LIST OF BOOKS PURCHASED Contact Purchased to discuss your market research project. CUSTOMER EXPERIENCE ADVISORY SERVICES Our CX Services. From expertise in custom text analytics models to reports that go beyond the dashboard to ensure engagement, we can help you optimize your CX platform and reporting for maximum value and impact and to fit the specific needs of your organization and stakeholders. Services include: CX Technology selection

COLLECTION NOTICE

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased

WHY NOT BUY

Why Not Buy provides retailers with store-level data as to why actual visitors to your stores are not purchasing. Data captured includes: Store and location. Date and time visited. Reason (s) for no purchase. Categorization of top reasons for no purchase. Shopper contact info, if agree to be contacted. SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

SHOPALONG IN-STORE BEHAVIOR DATA With Shopalongâ„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience. PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking. CLIENTS | PURCHASEDDEFINE PURCHASEDMY BOOKS PURCHASEDDEFINITION FOR AS PURCHASEDWHEN WAS ALASKA PURCHASEDMY LIST OF BOOKS PURCHASED Clients. We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that

TECHNOLOGY PARTNERS

Qualtrics is the world’s leading enterprise survey technology provider. The Qualtrics Experience Management platform makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform

to gather and

WHY WORK WITH US

Understanding the needs, motivations and experiences of customers is our passion. By combining innovative methodology with expertise in qualitative and quantitative data, we deliver holistic customer understanding and business-driving insights that can be translated

into action.

CONTACT | PURCHASEDDEFINE PURCHASEDMY BOOKS PURCHASEDDEFINITION FOR AS PURCHASEDWHEN WAS ALASKA PURCHASEDMY LIST OF BOOKS PURCHASED Contact Purchased to discuss your market research project. CUSTOMER EXPERIENCE ADVISORY SERVICES Our CX Services. From expertise in custom text analytics models to reports that go beyond the dashboard to ensure engagement, we can help you optimize your CX platform and reporting for maximum value and impact and to fit the specific needs of your organization and stakeholders. Services include: CX Technology selection

COLLECTION NOTICE

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased

WHY NOT BUY

Why Not Buy provides retailers with store-level data as to why actual visitors to your stores are not purchasing. Data captured includes: Store and location. Date and time visited. Reason (s) for no purchase. Categorization of top reasons for no purchase. Shopper contact info, if agree to be contacted. SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

SHOPALONG IN-STORE BEHAVIOR DATA With Shopalongâ„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience. SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

CAREERS | PURCHASED

Do you have a love of mobile, shopper research and unlimited lunch choices? Join our growing entrepreneurial team! Purchased is a leading edge market research company located in Boston, MA. PATH TO PURCHASE RESEARCH Omni-Channel Shopper Journeys. Our path to purchase research using our S hopalongâ„¢ mobile technology provides an exclusive window into real shopping experiences, uncovering missing links and revealing the full picture of the purchase journey as it unfolds for your customers and

category shoppers.

SHOPALONG IN-STORE BEHAVIOR DATA With Shopalongâ„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and purchase for your brand. Identify the touchpoints that drive in-store visits and purchase behavior. Uncover reasons for non-purchase behavior and and find opportunities to optimize in-store customer experience.

PURCHASED - SURVEYS

The following surveys are available: Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source. Online Surveytool.

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About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

WHY NOT BUY

Why Not Buy provides retailers with store-level data as to why actual visitors to your stores are not purchasing. Data captured includes: Store and location. Date and time visited. Reason (s) for no purchase. Categorization of top reasons for no purchase. Shopper contact info, if agree to be contacted. RETAIL SHOPALONG CASE STUDY Objective. Global Apparel Retailer needed to quantify the lost revenue impact of non-purchase issues in order to prioritize remedy investments.. Challenges. Capturing non-purchaser data: Retailer’s existing customer experience program was exclusively focused on capturing data from purchasers via receipt URLs and post-purchase email invitations, or capturing qualitative information about non

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Forgot Password? © 2021 Purchased. PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking.

TECHNOLOGY PARTNERS

Purchased partners with leading consumer experience technology and data visualization platforms. CLIENTS | PURCHASEDDEFINE PURCHASEDMY BOOKS PURCHASEDDEFINITION FOR AS PURCHASEDWHEN WAS ALASKA PURCHASEDMY LIST OF BOOKS PURCHASED We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that bring findings to life."

WHY WORK WITH US

Understanding the needs, motivations and experiences of customers is our passion. By combining innovative methodology with expertise in qualitative and quantitative data, we deliver holistic customer understanding and business-driving insights that can be translated

into action.

CONTACT | PURCHASEDDEFINE PURCHASEDMY BOOKS PURCHASEDDEFINITION FOR AS PURCHASEDWHEN WAS ALASKA PURCHASEDMY LIST OF BOOKS PURCHASED Contact Purchased to discuss your market research project. CUSTOMER EXPERIENCE ADVISORY SERVICES Our CX Services. From expertise in custom text analytics models to reports that go beyond the dashboard to ensure engagement, we can help you optimize your CX platform and reporting for maximum value and impact and to fit the specific needs of your organization and stakeholders. Services include: CX Technology selection SHOPALONG IN-STORE BEHAVIOR DATA In-Store Behavior Data + Qualitative. How do consumer shop for your category and brand in-store, and what are the reasons for their behavior? With Shopalong â„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and

purchase for

COLLECTION NOTICE

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

WHY NOT BUY

Capture the in-store purchase pathway. Continuously Monitor Non-Purchase Experience at the Store Level. Why Not Buy provides retailers with store-level data as PURCHASED | MARKET RESEARCH, DATA & ANALYTICSCLIENTSCAREERSCONTACTCX ADVISORYP2P DIGITALP2P IN-STORE Omni-channel shopper behavior, data and qualitative market research including purchase data behaviors and customer experience tracking.

TECHNOLOGY PARTNERS

Purchased partners with leading consumer experience technology and data visualization platforms. CLIENTS | PURCHASEDDEFINE PURCHASEDMY BOOKS PURCHASEDDEFINITION FOR AS PURCHASEDWHEN WAS ALASKA PURCHASEDMY LIST OF BOOKS PURCHASED We have helped some of the biggest brands in the world get closer to their customers. "Purchased is a great partner to Google, consistently delivering innovative research and relevant insights with an ability to craft relevant, compelling narratives that bring findings to life."

WHY WORK WITH US

Understanding the needs, motivations and experiences of customers is our passion. By combining innovative methodology with expertise in qualitative and quantitative data, we deliver holistic customer understanding and business-driving insights that can be translated

into action.

CONTACT | PURCHASEDDEFINE PURCHASEDMY BOOKS PURCHASEDDEFINITION FOR AS PURCHASEDWHEN WAS ALASKA PURCHASEDMY LIST OF BOOKS PURCHASED Contact Purchased to discuss your market research project. CUSTOMER EXPERIENCE ADVISORY SERVICES Our CX Services. From expertise in custom text analytics models to reports that go beyond the dashboard to ensure engagement, we can help you optimize your CX platform and reporting for maximum value and impact and to fit the specific needs of your organization and stakeholders. Services include: CX Technology selection SHOPALONG IN-STORE BEHAVIOR DATA In-Store Behavior Data + Qualitative. How do consumer shop for your category and brand in-store, and what are the reasons for their behavior? With Shopalong â„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and

purchase for

COLLECTION NOTICE

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

WHY NOT BUY

Capture the in-store purchase pathway. Continuously Monitor Non-Purchase Experience at the Store Level. Why Not Buy provides retailers with store-level data as PATH TO PURCHASE RESEARCH Omni-Channel Shopper Journeys. Our path to purchase research using our S hopalong â„¢ mobile technology provides an exclusive window into real shopping experiences, uncovering missing links and revealing the full picture of the purchase journey as it unfolds for your customers and category shoppers.. Using data and insights from Shopalong, you can. Capture shopper behavior: What stores are SHOPALONG DIGITAL ONLINE BEHAVIOR DATA Online Behavior Data + Qualitative. How do consumers shop for your category and brand online, and what are the reasons for their behavior? With Shopalong â„¢ Digital you can follow actual shopper digital journeys and identify opportunities to optimize consideration

and purchase for

CAREERS | PURCHASED

Do you have a love of mobile, shopper research and unlimited lunch choices? Join our growing entrepreneurial team! Purchased is a leading edge market research company located in Boston, MA. SHOPALONG IN-STORE BEHAVIOR DATA In-Store Behavior Data + Qualitative. How do consumer shop for your category and brand in-store, and what are the reasons for their behavior? With Shopalong â„¢ In-Store you can follow actual shopper journeys and identify opportunities to optimize consideration and

purchase for

SHOPALONG OMNI-CHANNEL BEHAVIOR DATA Shopalong Omnichannel can track both online and offline sales path behavior, with real-time data capture, including the use of passive

metering.

DO NOT SELL

About Purchased. Purchased ® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen. © 2021 Purchased

PURCHASED - SURVEYS

Please contact Purchased ( help@purchased.com ) for further assistance. The Online Survey Tool - Free & Open Source

WHY NOT BUY

Capture the in-store purchase pathway. Continuously Monitor Non-Purchase Experience at the Store Level. Why Not Buy provides retailers with store-level data as RETAIL SHOPALONG CASE STUDY Objective. Global Apparel Retailer needed to quantify the lost revenue impact of non-purchase issues in order to prioritize remedy investments.. Challenges. Capturing non-purchaser data: Retailer’s existing customer experience program was exclusively focused on capturing data from purchasers via receipt URLs and post-purchase email invitations, or capturing qualitative information about non

ORT PORTAL

Forgot Password? © 2021 Purchased. This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy. If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.

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UNCOVER THE IMPACT OF YOUR CUSTOMER'S BEHAVIOR By combining innovative methodology with expertise in qualitative and quantitative data, we connect your customer's experience and behavior to business impact SHOPALONGTM IN-STORE How do consumers shop for your category and brand in-store? With Shopalong™ In-Store you can identify the touchpoints that drive visits and in-store purchase behavior.

SHOPALONGTM DIGITAL

How do consumer shop for your category and brand online? With Shopalong™ Digital you can follow actual digital journeys and identify opportunities to optimize brand consideration and purchase

behavior.

SHOPALONGTM OMNI-CHANNEL ShopalongTM Omni-Channel follows consumers in-store and online to give you a granular and complete view of the omni-channel purchase path from a single verified and opt-in data source. CUSTOMER EXPERIENCE PROGRAM ADVISORY We will help you take your CX program to the next level with advanced analytics and infographic reporting that will provide maximum impact and value across your organization.

WHY NOT BUYTM

NON-PURCHASE TRACKER Capture reasons why visitors to your store leave without purchase and uncover opportunities to optimize your in-store customer experience.

HIGHLIGHTS

IDENTIFYING INFLUENTIAL TOUCHPOINTS 8 in 10 CPG shoppers are considering multiple brands or don't have a brand in mind. Google enlisted Purchased to identify influential touchpoints along the CPG shopper journey.

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TRACKING NON-PURCHASER EXPERIENCE This retail case study shows illustrates how in-store non-purchase reasons can be captured, quantified and prioritized to mitigate lost opportunities and revenue.                           

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MANUFACTURER'S WEBSITE IMPACT We joined 600 European consumers as they shopped for and purchased a mobile phone. The role of a manufacturer's own website might surprise

you.

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UNDERSTAND YOUR CUSTOMERS, TRANSLATE INSIGHT INTO ACTION.

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__ ABOUT PURCHASED

Purchased® provides consumer brands and retailers with shopper plans, behaviors and purchases where they happen, when they happen.

* Path to Purchase

* CX Advisory Services

* Clients

* Why Work with Us

* Careers

* Contact

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