PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMSUSER LOGINSIGN UPHELP CENTERCORONAVIRUS SUPPORTSERVICES & SOLUTIONSABOUT US ProctorU is a true partner that enables us to administer assessments for our online student demographic in a reputable remote manner. Everyone I work with at ProctorU is kind, smart and adaptable and their team is always open to suggestions and streamlining the process

on my end.

PROCTORU FIREFOX EXTENSION DOWNLOAD Get data from the clipboard. Input data to the clipboard. Extend developer tools to access your data in open tabs. Access your location. Monitor extension usage and manage themes. Display notifications to you. Read and modify privacy settings. Access browser tabs. Access browser activity during navigation. TECHNICAL – PROCTORU Contact Support Team. ProctorU; Test-Taker; Technical; Technical DO'S AND DON'TS: BEST PRACTICES FOR TAKING ONLINE EXAMS ProctorU, the world’s largest online proctoring provider, has created a handy list of best practices for taking online exams.From power outages to connectivity and compatibility problems, there are a number of things that can go wrong with an online exam. WHAT ARE PREMIUM FEES AND PREMIUM SCHEDULING Scheduling or rescheduling your exam less than 72 hours in advance will incur an additional $5 - $8 premium scheduling fee on top of the regular exam fee. Scheduling or rescheduling your exam less than 2 hours in advance will incur an additional $8 - $12 premium scheduling fee on top of the regular exam fee. To avoid premiums, please be sure

to

EQUIPMENT REQUIREMENTS PC Users. Windows 8 (Windows 10 S mode is not supported) Windows 10 (10 S mode is not supported) Mac Users. MacOS 10.13 (Oldest Still Maintained Version) MacOS 10.15. CPU. more than 2 core CPU. less than

85% CPU Usage.

HOW DO I UNINSTALL PROCTORU SOFTWARE? ProctorU uses a browser extension/add-on (through either Chrome or Firefox) and a remote support software called LogMeInRescue. LogMeIn is deleted automatically as soon as your proctoring session i HOW DO I RESCHEDULE MY EXAM? Please follow the steps below to reschedule: Log into your ProctorU account or click here to visit the scheduling page. Select your Term and the Exam you're taking (You can search by instructor name as well!) Choose the date and time you'd like to take the exam and click Schedule . COVID-19 Note About Rescheduling, Cancelling or Missing

Your

HOW CAN I REQUEST A REFUND? After submitting the form, a ticket is created in our system. You can expect a response within 24 to 48 hours. If the refund is granted, keep in mind that it will take 3-7 business days to process and appear back in your account. ProctorU can only refund money that was paid to ProctorU. If you purchased your exam through your institution or MACOS X CATALINA AND BIG SUR USERS Apple introduced new security features with the release of OS Catalina and these also apply to Big Sur. If you are running macOS Catalina - version 10.15 or later - or, any version of Big Sur, you must grant Google Chrome or Firefox access to the new screen recording permission in order to share your screen for a proctored session with ProctorU. PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMSUSER LOGINSIGN UPHELP CENTERCORONAVIRUS SUPPORTSERVICES & SOLUTIONSABOUT US ProctorU is a true partner that enables us to administer assessments for our online student demographic in a reputable remote manner. Everyone I work with at ProctorU is kind, smart and adaptable and their team is always open to suggestions and streamlining the process

on my end.

PROCTORU FIREFOX EXTENSION DOWNLOAD Get data from the clipboard. Input data to the clipboard. Extend developer tools to access your data in open tabs. Access your location. Monitor extension usage and manage themes. Display notifications to you. Read and modify privacy settings. Access browser tabs. Access browser activity during navigation. TECHNICAL – PROCTORU Contact Support Team. ProctorU; Test-Taker; Technical; Technical DO'S AND DON'TS: BEST PRACTICES FOR TAKING ONLINE EXAMS ProctorU, the world’s largest online proctoring provider, has created a handy list of best practices for taking online exams.From power outages to connectivity and compatibility problems, there are a number of things that can go wrong with an online exam. WHAT ARE PREMIUM FEES AND PREMIUM SCHEDULING Scheduling or rescheduling your exam less than 72 hours in advance will incur an additional $5 - $8 premium scheduling fee on top of the regular exam fee. Scheduling or rescheduling your exam less than 2 hours in advance will incur an additional $8 - $12 premium scheduling fee on top of the regular exam fee. To avoid premiums, please be sure

to

EQUIPMENT REQUIREMENTS PC Users. Windows 8 (Windows 10 S mode is not supported) Windows 10 (10 S mode is not supported) Mac Users. MacOS 10.13 (Oldest Still Maintained Version) MacOS 10.15. CPU. more than 2 core CPU. less than

85% CPU Usage.

HOW DO I UNINSTALL PROCTORU SOFTWARE? ProctorU uses a browser extension/add-on (through either Chrome or Firefox) and a remote support software called LogMeInRescue. LogMeIn is deleted automatically as soon as your proctoring session i HOW DO I RESCHEDULE MY EXAM? Please follow the steps below to reschedule: Log into your ProctorU account or click here to visit the scheduling page. Select your Term and the Exam you're taking (You can search by instructor name as well!) Choose the date and time you'd like to take the exam and click Schedule . COVID-19 Note About Rescheduling, Cancelling or Missing

Your

HOW CAN I REQUEST A REFUND? After submitting the form, a ticket is created in our system. You can expect a response within 24 to 48 hours. If the refund is granted, keep in mind that it will take 3-7 business days to process and appear back in your account. ProctorU can only refund money that was paid to ProctorU. If you purchased your exam through your institution or MACOS X CATALINA AND BIG SUR USERS Apple introduced new security features with the release of OS Catalina and these also apply to Big Sur. If you are running macOS Catalina - version 10.15 or later - or, any version of Big Sur, you must grant Google Chrome or Firefox access to the new screen recording permission in order to share your screen for a proctored session with ProctorU.

CAREERS - PROCTORU

ProctorU’s mission is to uphold the integrity of academic and professional testing. We use technology to make online learning smarter, more secure, and more reliable - not to catch cheaters, but to build trust in the expansion of access to education. Our team is responsible for building and supporting digital solutions trusted by

over 1,000

CONTACT US TO DISCUSS ONLINE PROCTORING SERVICES If you need immediate assistance, please login into your ProctorU account and use our Live Chat feature or call 1-855-772-8678 and press option 2. For UK users please call - +44 (800) 368 - 6295. For AUS users please call - +61 (1800) 957152 If this is a non-urgent request, please enter the details of your request below and a member of our support staff will respond as soon as possible

PROCTORU

Administrator. Are you ProctorU's point of contact for your institution or department? Contact ProctorU. HOW DO I UNINSTALL PROCTORU SOFTWARE? ProctorU uses a browser extension/add-on (through either Chrome or Firefox) and a remote support software called LogMeInRescue.LogMeIn is deleted automatically as soon as your proctoring session is PEARSON MYLAB INTEGRATION WITH PROCTORU ONLINE PROCTORING Ensuring academic integrity in MyLab just got easier! Our Record+ service line integrates directly in Pearson MyLab, offering a seamless user experience for test-takers while saving instructors time with professional review and offering peace of mind that academic integrity

is upheld.

HOW DO I RESCHEDULE MY EXAM? Please follow the steps below to reschedule: Log into your ProctorU account or click here to visit the scheduling page. Select your Term and the Exam you're taking (You can search by instructor name as well!) Choose the date and time you'd like to take the exam and click Schedule . COVID-19 Note About Rescheduling, Cancelling or Missing

Your

HOW CAN I REQUEST A REFUND? After submitting the form, a ticket is created in our system. You can expect a response within 24 to 48 hours. If the refund is granted, keep in mind that it will take 3-7 business days to process and appear back in your account. ProctorU can only refund money that was paid to ProctorU. If you purchased your exam through your institution or WHAT AM I ALLOWED AND NOT ALLOWED TO DO DURING MY EXAM Utilizing materials that are not allowed: You’re only allowed the permitted materials allowed by your instructor. Taking pictures or screenshots of the exam: Taking pictures while in your exam, including screenshots, is not permitted. If you’re on a Mac and have a live human proctored launch, your proctor will even turn off the ability to BLOCKED PORT 1935 TROUBLESHOOTING Port 1935 is a necessary port that is used for the transfer of video sharing over your network connection. If you are connecting through a work or school network, this may be blocked by your network administrator. If you are connecting through a home network, it may HOW DO I ACCESS EXAM RESULTS? How do I access exam results? ProctorU does not store or have the ability to view your exam results. Your grade may be stored inside your Learning Management System (LMS) or Test Delivery Platform. Alternatively, we suggest reaching out to your institution or instructor directly regarding your results. PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMSUSER LOGINSIGN UPHELP CENTERCORONAVIRUS SUPPORTSERVICES & SOLUTIONSABOUT US ProctorU is a true partner that enables us to administer assessments for our online student demographic in a reputable remote manner. Everyone I work with at ProctorU is kind, smart and adaptable and their team is always open to suggestions and streamlining the process

on my end.

PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMS A functioning microphone (sometimes web cameras have built-in microphones). One of the following compatible web browsers (click to download): Google Chrome (preferred) Mozilla Firefox. The ProctorU Extension. (click to download): Chrome Extension. Firefox Extension. PROCTORU FIREFOX EXTENSION DOWNLOAD Get data from the clipboard. Input data to the clipboard. Extend developer tools to access your data in open tabs. Access your location. Monitor extension usage and manage themes. Display notifications to you. Read and modify privacy settings. Access browser tabs. Access browser activity during navigation.

CAREERS - PROCTORU

ProctorU’s mission is to uphold the integrity of academic and professional testing. We use technology to make online learning smarter, more secure, and more reliable - not to catch cheaters, but to build trust in the expansion of access to education. Our team is responsible for building and supporting digital solutions trusted by

over 1,000

TECHNICAL – PROCTORU Contact Support Team. ProctorU; Test-Taker; Technical; Technical EQUIPMENT REQUIREMENTS PC Users. Windows 8 (Windows 10 S mode is not supported) Windows 10 (10 S mode is not supported) Mac Users. MacOS 10.13 (Oldest Still Maintained Version) MacOS 10.15. CPU. more than 2 core CPU. less than

85% CPU Usage.

HOW DO I TEST MY EQUIPMENT? Click Here and login to test your equipment. To successfully check your equipment, you will need the most up to date version of Chrome or Firefox and the most recent version of the ProctorU Extension. Click here for help updating your browser or extension. Please note: The automated equipment check does not guarantee your equipment's WHAT ARE PREMIUM FEES AND PREMIUM SCHEDULING Scheduling or rescheduling your exam less than 72 hours in advance will incur an additional $5 - $8 premium scheduling fee on top of the regular exam fee. Scheduling or rescheduling your exam less than 2 hours in advance will incur an additional $8 - $12 premium scheduling fee on top of the regular exam fee. To avoid premiums, please be sure

to

CAMERA TROUBLESHOOTING A camera is required for your exam so the proctor is able to monitor your testing environment. If your camera is not working, try some of the troubleshooting steps below. I'm on Chrome I'm on Fire MACOS X CATALINA AND BIG SUR USERS Apple introduced new security features with the release of OS Catalina and these also apply to Big Sur. If you are running macOS Catalina - version 10.15 or later - or, any version of Big Sur, you must grant Google Chrome or Firefox access to the new screen recording permission in order to share your screen for a proctored session with ProctorU. PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMSUSER LOGINSIGN UPHELP CENTERCORONAVIRUS SUPPORTSERVICES & SOLUTIONSABOUT US ProctorU is a true partner that enables us to administer assessments for our online student demographic in a reputable remote manner. Everyone I work with at ProctorU is kind, smart and adaptable and their team is always open to suggestions and streamlining the process

on my end.

PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMS A functioning microphone (sometimes web cameras have built-in microphones). One of the following compatible web browsers (click to download): Google Chrome (preferred) Mozilla Firefox. The ProctorU Extension. (click to download): Chrome Extension. Firefox Extension. PROCTORU FIREFOX EXTENSION DOWNLOAD Get data from the clipboard. Input data to the clipboard. Extend developer tools to access your data in open tabs. Access your location. Monitor extension usage and manage themes. Display notifications to you. Read and modify privacy settings. Access browser tabs. Access browser activity during navigation.

CAREERS - PROCTORU

ProctorU’s mission is to uphold the integrity of academic and professional testing. We use technology to make online learning smarter, more secure, and more reliable - not to catch cheaters, but to build trust in the expansion of access to education. Our team is responsible for building and supporting digital solutions trusted by

over 1,000

TECHNICAL – PROCTORU Contact Support Team. ProctorU; Test-Taker; Technical; Technical EQUIPMENT REQUIREMENTS PC Users. Windows 8 (Windows 10 S mode is not supported) Windows 10 (10 S mode is not supported) Mac Users. MacOS 10.13 (Oldest Still Maintained Version) MacOS 10.15. CPU. more than 2 core CPU. less than

85% CPU Usage.

HOW DO I TEST MY EQUIPMENT? Click Here and login to test your equipment. To successfully check your equipment, you will need the most up to date version of Chrome or Firefox and the most recent version of the ProctorU Extension. Click here for help updating your browser or extension. Please note: The automated equipment check does not guarantee your equipment's WHAT ARE PREMIUM FEES AND PREMIUM SCHEDULING Scheduling or rescheduling your exam less than 72 hours in advance will incur an additional $5 - $8 premium scheduling fee on top of the regular exam fee. Scheduling or rescheduling your exam less than 2 hours in advance will incur an additional $8 - $12 premium scheduling fee on top of the regular exam fee. To avoid premiums, please be sure

to

CAMERA TROUBLESHOOTING A camera is required for your exam so the proctor is able to monitor your testing environment. If your camera is not working, try some of the troubleshooting steps below. I'm on Chrome I'm on Fire MACOS X CATALINA AND BIG SUR USERS Apple introduced new security features with the release of OS Catalina and these also apply to Big Sur. If you are running macOS Catalina - version 10.15 or later - or, any version of Big Sur, you must grant Google Chrome or Firefox access to the new screen recording permission in order to share your screen for a proctored session with ProctorU. PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMS A functioning microphone (sometimes web cameras have built-in microphones). One of the following compatible web browsers (click to download): Google Chrome (preferred) Mozilla Firefox. The ProctorU Extension. (click to download): Chrome Extension. Firefox Extension. ONLINE PROCTORING AND IDENTITY MANAGEMENT SERVICES A live proctored launch, end-to-end recording solution with advanced technology, professional review, and incident reporting. By securing the environment prior to testing and reviewing each session to detect suspicious behavior, this is a great solution for lower-to mid-stakes assessments. A software-only identity verification and exam session

CAREERS - PROCTORU

ProctorU’s mission is to uphold the integrity of academic and professional testing. We use technology to make online learning smarter, more secure, and more reliable - not to catch cheaters, but to build trust in the expansion of access to education. Our team is responsible for building and supporting digital solutions trusted by

over 1,000

WELCOME TO PROCTORU

TYPE MINIMUM RECOMMENDED; Internet Connection: Wifi Connection: Wired Connection: PC Users: Windows 8 (Windows 10 S mode is not supported) Windows 10 (10 S mode is not supported)

FAQ - PROCTORU

Technical and administrative support is available 24/7 by calling 1-855-772-8678, emailing support@proctoru.com or by visiting our help center. Additionally, test-takers can test their equipment prior to an exam by clicking the “Test My Equipment” button when they log into their ProctorU Account.

PROCTORU

Administrator. Are you ProctorU's point of contact for your institution or department? Contact ProctorU. TEST-TAKER RESOURCE CENTER Catalina has added security features that require additional permissions for certain applications, such as LogMeInRescue, the software we use to connect you to a proctor. If you are using macOS Catalina, this permission process will take an extra 30 seconds. WHAT AM I ALLOWED AND NOT ALLOWED TO DO DURING MY EXAM Utilizing materials that are not allowed: You’re only allowed the permitted materials allowed by your instructor. Taking pictures or screenshots of the exam: Taking pictures while in your exam, including screenshots, is not permitted. If you’re on a Mac and have a live human proctored launch, your proctor will even turn off the ability to INTERNET CONNECTION/BANDWIDTH Unplug your router and modem for at least 30 seconds. Plug the modem back in and wait 60 seconds, then plug the router back in and wait 2 minutes. Restart your computer. Test your internet connection again. If on WiFi, connect VIA ethernet cable or move as close to the router

as possible.

HOW DO I RECEIVE ACCOMMODATIONS FOR MY PROCTORED SESSION Updated. To receive accommodations for your proctored exam, you will likely need to register with your organization’s exam facilitator or administrator, or your institution's Academic Department of Disabilities. That department should provide you with a form to

disclose

PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMSUSER LOGINSIGN UPHELP CENTERCORONAVIRUS SUPPORTSERVICES & SOLUTIONSABOUT US ProctorU is a true partner that enables us to administer assessments for our online student demographic in a reputable remote manner. Everyone I work with at ProctorU is kind, smart and adaptable and their team is always open to suggestions and streamlining the process

on my end.

PROCTORU FIREFOX EXTENSION DOWNLOAD Get data from the clipboard. Input data to the clipboard. Extend developer tools to access your data in open tabs. Access your location. Monitor extension usage and manage themes. Display notifications to you. Read and modify privacy settings. Access browser tabs. Access browser activity during navigation. PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMS A functioning microphone (sometimes web cameras have built-in microphones). One of the following compatible web browsers (click to download): Google Chrome (preferred) Mozilla Firefox. The ProctorU Extension. (click to download): Chrome Extension. Firefox Extension.

CAREERS - PROCTORU

ProctorU’s mission is to uphold the integrity of academic and professional testing. We use technology to make online learning smarter, more secure, and more reliable - not to catch cheaters, but to build trust in the expansion of access to education. Our team is responsible for building and supporting digital solutions trusted by

over 1,000

CONTACT US TO DISCUSS ONLINE PROCTORING SERVICES If you need immediate assistance, please login into your ProctorU account and use our Live Chat feature or call 1-855-772-8678 and press option 2. For UK users please call - +44 (800) 368 - 6295. For AUS users please call - +61 (1800) 957152 If this is a non-urgent request, please enter the details of your request below and a member of our support staff will respond as soon as possible DO'S AND DON'TS: BEST PRACTICES FOR TAKING ONLINE EXAMS ProctorU, the world’s largest online proctoring provider, has created a handy list of best practices for taking online exams.From power outages to connectivity and compatibility problems, there are a number of things that can go wrong with an online exam. HOW DO I TEST MY EQUIPMENT? Click Here and login to test your equipment. To successfully check your equipment, you will need the most up to date version of Chrome or Firefox and the most recent version of the ProctorU Extension. Click here for help updating your browser or extension. Please note: The automated equipment check does not guarantee your equipment's EQUIPMENT REQUIREMENTS PC Users. Windows 8 (Windows 10 S mode is not supported) Windows 10 (10 S mode is not supported) Mac Users. MacOS 10.13 (Oldest Still Maintained Version) MacOS 10.15. CPU. more than 2 core CPU. less than

85% CPU Usage.

WHAT ARE PREMIUM FEES AND PREMIUM SCHEDULING Scheduling or rescheduling your exam less than 72 hours in advance will incur an additional $5 - $8 premium scheduling fee on top of the regular exam fee. Scheduling or rescheduling your exam less than 2 hours in advance will incur an additional $8 - $12 premium scheduling fee on top of the regular exam fee. To avoid premiums, please be sure

to

ARTIFICIAL INTELLIGENCE IN ONLINE PROCTORING: WHERE WE’VE This article originally appeared in the EDUCAUSE Industry Insights Column. Artificial intelligence (AI) is a buzzword across nearly every industry these days. Though its origins date back to the 1950s, we’ve seen a tipping point in its application over the past decade that is progressing rapidly. PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMSUSER LOGINSIGN UPHELP CENTERCORONAVIRUS SUPPORTSERVICES & SOLUTIONSABOUT US ProctorU is a true partner that enables us to administer assessments for our online student demographic in a reputable remote manner. Everyone I work with at ProctorU is kind, smart and adaptable and their team is always open to suggestions and streamlining the process

on my end.

PROCTORU FIREFOX EXTENSION DOWNLOAD Get data from the clipboard. Input data to the clipboard. Extend developer tools to access your data in open tabs. Access your location. Monitor extension usage and manage themes. Display notifications to you. Read and modify privacy settings. Access browser tabs. Access browser activity during navigation. PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMS A functioning microphone (sometimes web cameras have built-in microphones). One of the following compatible web browsers (click to download): Google Chrome (preferred) Mozilla Firefox. The ProctorU Extension. (click to download): Chrome Extension. Firefox Extension.

CAREERS - PROCTORU

ProctorU’s mission is to uphold the integrity of academic and professional testing. We use technology to make online learning smarter, more secure, and more reliable - not to catch cheaters, but to build trust in the expansion of access to education. Our team is responsible for building and supporting digital solutions trusted by

over 1,000

CONTACT US TO DISCUSS ONLINE PROCTORING SERVICES If you need immediate assistance, please login into your ProctorU account and use our Live Chat feature or call 1-855-772-8678 and press option 2. For UK users please call - +44 (800) 368 - 6295. For AUS users please call - +61 (1800) 957152 If this is a non-urgent request, please enter the details of your request below and a member of our support staff will respond as soon as possible DO'S AND DON'TS: BEST PRACTICES FOR TAKING ONLINE EXAMS ProctorU, the world’s largest online proctoring provider, has created a handy list of best practices for taking online exams.From power outages to connectivity and compatibility problems, there are a number of things that can go wrong with an online exam. HOW DO I TEST MY EQUIPMENT? Click Here and login to test your equipment. To successfully check your equipment, you will need the most up to date version of Chrome or Firefox and the most recent version of the ProctorU Extension. Click here for help updating your browser or extension. Please note: The automated equipment check does not guarantee your equipment's EQUIPMENT REQUIREMENTS PC Users. Windows 8 (Windows 10 S mode is not supported) Windows 10 (10 S mode is not supported) Mac Users. MacOS 10.13 (Oldest Still Maintained Version) MacOS 10.15. CPU. more than 2 core CPU. less than

85% CPU Usage.

WHAT ARE PREMIUM FEES AND PREMIUM SCHEDULING Scheduling or rescheduling your exam less than 72 hours in advance will incur an additional $5 - $8 premium scheduling fee on top of the regular exam fee. Scheduling or rescheduling your exam less than 2 hours in advance will incur an additional $8 - $12 premium scheduling fee on top of the regular exam fee. To avoid premiums, please be sure

to

ARTIFICIAL INTELLIGENCE IN ONLINE PROCTORING: WHERE WE’VE This article originally appeared in the EDUCAUSE Industry Insights Column. Artificial intelligence (AI) is a buzzword across nearly every industry these days. Though its origins date back to the 1950s, we’ve seen a tipping point in its application over the past decade that is progressing rapidly. PROCTORU - THE LEADING PROCTORING SOLUTION FOR ONLINE EXAMS A functioning microphone (sometimes web cameras have built-in microphones). One of the following compatible web browsers (click to download): Google Chrome (preferred) Mozilla Firefox. The ProctorU Extension. (click to download): Chrome Extension. Firefox Extension.

CAN IT SCALE?

by Matt Jaeh, Chief Technology Officer at Meazure Learning. This three-part series will address how Meazure Learning (including both ProctorU and Yardstick brands) navigated and continues to manage the impacts of COVID-19 on our remote proctoring services (sometimes referred to as invigilation services).. By the end of January 2020, it became clear that COVID-19 was going to have a ONLINE PROCTORING AND IDENTITY MANAGEMENT SERVICES A live proctored launch, end-to-end recording solution with advanced technology, professional review, and incident reporting. By securing the environment prior to testing and reviewing each session to detect suspicious behavior, this is a great solution for lower-to mid-stakes assessments. A software-only identity verification and exam session UPRO - LIVE ONLINE PROCTORING THAT'S HIGHLY CUSTOMIZABLE A live proctored launch, end-to-end recording solution with advanced technology, professional review, and incident reporting. By securing the environment prior to testing and reviewing each session to detect suspicious behavior, this is a great solution for lower-to mid-stakes assessments. LEARN MORE.

PROCTORU

Administrator. Are you ProctorU's point of contact for your institution or department? Contact ProctorU. TEST-TAKER RESOURCE CENTER Catalina has added security features that require additional permissions for certain applications, such as LogMeInRescue, the software we use to connect you to a proctor. If you are using macOS Catalina, this permission process will take an extra 30 seconds. WHAT OPERATING SYSTEMS/DEVICES ARE SUPPORTED? Chromebooks are not supported unless you are utilizing a proctoring service without a Live Proctored launch. Mobile Devices. Tablets/iPads. Linux/Unix operating systems. Microsoft Surface RT. Virtual Machines: If you are running within a virtual machine when you connect with us, you will be asked to exit your virtual machine and

reconnect using

EXAM DAY: WHAT TO EXPECT Live Human Proctored Launch. This process will likely take between 8 to 10 minutes unless you experience technical difficulties (be sure to test your equipment before test day to minimize the chance you’ll have technical issues), in which case we can assist you with fixing your equipment. This time is not subtracted from the time you’re TEST-TAKER – PROCTORU Test-Taker. Live+ Resource Center: https://www.proctoru.com/live-plus-resource-center WILL THE PROCTOR BE ABLE TO ACCESS MY PERSONAL COMPUTER No, our proctors cannot access your computer files without your knowledge. Everything they do will be shown on your screen and they cannot perform "hidden" actions. This access is only gr

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TECHNOLOGY THAT CRUSHES BRICK AND MORTAR TEST CENTERS PROTECT YOUR CREDIBILITY Deter, detect and prevent dishonest behavior to preserve the value of

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SAVE MONEY AS YOU GROW Remove the burden of costly physical infrastructure without sacrificing security. TEST ANY TIME, ANYWHERE We stay up late so your test-takers have the freedom to test when it’s convenient from any where in the world. PROTECT ANY ONLINE EXAM ------------------------- Remote proctoring powered by AI, supported by human intervention.

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Fully-automated platform with multi-factor identity verification and end-to-end video recording with AI-based behavior flagging. Great for lower to mid-stakes exams or quizzes.

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Professionally-trained live proctors supported by AI-based behavior analysis and intervention specialists. A good option for any online

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Our most-experienced live proctors augmented by AI, customized to the clients needs. Perfect for professional testing and certifications in

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An identity management solution with continuous biometric authentication for as long as the user requires verification. Can be paired with proctoring services or stand alone.

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OVER 1000 INSTITUTIONS PUT THEIR REPUTATIONS IN OUR HANDS -------------------------

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We are proud to offer an integration with ProctorU to serve more test-takers and make higher education and credentialing programs more accessible to individuals around the world.

DR. MAC ADKINS

CEO and Founder, SmarterServices ProctorU helps me handle life as a mom, Army wife, full time employee, and student by offering exam times when it's most convenient for me. I love using ProctorU at home rather than taking a proctored exam at the local university's testing center. I also love that ProctorU's proctors are polite, professional, and very helpful.

STACY

Student, Cameron University If you’re considering online proctoring, ProctorU is the way to go. Through the years, other proctoring services have tried to get our business and I have been asked to evaluate other companies, but we choose to stay with ProctorU because of their outstanding customer service. Our students receive the help they need from a real person at ProctorU, and a lot of the other proctoring companies don’t do that.

DONJA TRIPP

Director of Student Services, Georgia Southwestern State University The cost advantage of working with ProctorU is not even comparable to the expenses we had to budget for with the old way of certifying. What once took a day or two to complete is now a two-hour process or less.

RENEE GILLICK

Zaxby's

If I could use one word to describe ProctorU, it’d be credibility. They are some of the best, most innovative individuals.

DEBBIE FOWLER

Associate Provost, Western Governors University

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SECURITY MEASURED BY OUTCOMES, NOT JUST FEATURES. * Monthly analytics reports * Test-taker satisfaction surveys * Watch test-takers complete exams in real-time * Committed to industry accreditation and compliance

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FITS INTO YOUR EXISTING SYSTEM. * LMS & exam delivery integrations

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