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5 PRINCIPLES TO BUILD POSITIVE PATIENT-PROVIDER RELATIONSHIPS January 09, 2020 - Intentional preparation, intent listening, agreeing on priorities, creating a connection, and understanding emotional cues are the recipe for success in patient-provider relationships and communication, according to new research out of Stanford University.. A strong patient-provider relationship is the bedrock of a positivepatient experience.
COVID-19 STYMIES NALOXONE, CARE ACCESS FOR OUD PATIENTS By Hannah Nelson. May 18, 2021 - Prescriptions for the overdose-reversing drug naloxone have declined sharply during COVID-19, according to a new JAMA Health Forum study, highlighting care access concerns for patients with opioid misuse disorders. While overall emergency department visits have declined during COVID-19, nonfatal opioid overdose HOW TO BUILD STRONGER PATIENT RELATIONSHIPS, AVOID March 20, 2019 - When clinicians build strong patient relationships, it inevitably results in better patient satisfaction and care experiences. And strong patient-provider relationships aren’t just for the patient’s benefit. Clinicians also thrive and can avoid clinician burnout when they have meaningful relationships with theirpatients.
WHY COMMUNITY HEALTH PARTNERSHIP IS KEY TO DRIVE HEALTH EQUITY August 03, 2020 - When it comes to building healthcare policies and processes, industry and organizational leaders are obligated to put on what Julie Smithwick, the director for the Center for Community Health Alignment, calls health equity glasses.. It’s like going to a 3D movie, she said, and you have to proactively put on the glasses in order for the picture on the screen to come in with PALLIATIVE CARE IMPROVES PATIENT EXPERIENCE, CUTS HOSPITAL The study, published in the Journal of the American Medical Association Internal Medicine, found that palliative care can cut overall hospital costs by $3,237 per patient. These results are pronounced when the patient has received the palliative care within three days of hospital admission, the researchers said. NURSE STAFFING RATIOS TIED TO HIGH COSTS, PATIENT SAFETY October 08, 2018 - A Massachusetts ballot question considering mandated nurse staffing ratios will cost the Commonwealth, hospitals, and other healthcare organizations because of increased staffing needs, according to an analysis from the Massachusetts Health Policy Commission (HPC). Should the measure pass, it could also yield cost savings associated with improved patient safety. PATIENT PORTAL, PATIENT SATIFACTION AND PATIENT ENGAGEMENTNEWSFEATURESINTERVIEWSBECOME A MEMBER May 27, 2021 - High out-of-pocket healthcare costs are hampering patient engagement in follow-up care, even among some of the most privileged cancer survivors, a new study from the Medical College of Georgia at Augusta University. The data showed that 10 percent of cancer survivors, even those with insurance, a college education, and an above-average income, do not engage in follow-up COVID-19 VACCINE SCHEDULING SITES FALL SHORT AS US HITS June 01, 2021 - State COVID-19 vaccine scheduling websites fell short in accessibility, contributing to the digital divide and health equity concerns that have plagued the pandemic, according to a research letter published in JAMA Network Open.. This information comes as public health experts look to close in on the final percentage points needed to come close to herd immunity. PHYSICIAN GROUPS DECRY AAPA TITLE CHANGE FOR PHYSICIAN June 07, 2021 - The American Medical Association has spoken out against a decision from the American Academy of PAs to amend their title to “physician associate.” AMA and other physician groups say the change could be confusing to patients. Update 06/07/2021: This article has been updated to include a response from AAPA to its critics, outlining the role PAs play in team-based care. HOW HAS COVID-19 AFFECTED PERCEPTIONS ABOUT PATIENT READ MORE: How AdventHealth Saved Patient Experience During COVID-19. This reality emphasizes how interconnected the patient experience truly is, Wolf added. Patient experience will be more than positive patient-provider communication, seamless patient access, and affordability. It will be, and has always been, the sum of thoseparts.
5 PRINCIPLES TO BUILD POSITIVE PATIENT-PROVIDER RELATIONSHIPS January 09, 2020 - Intentional preparation, intent listening, agreeing on priorities, creating a connection, and understanding emotional cues are the recipe for success in patient-provider relationships and communication, according to new research out of Stanford University.. A strong patient-provider relationship is the bedrock of a positivepatient experience.
COVID-19 STYMIES NALOXONE, CARE ACCESS FOR OUD PATIENTS By Hannah Nelson. May 18, 2021 - Prescriptions for the overdose-reversing drug naloxone have declined sharply during COVID-19, according to a new JAMA Health Forum study, highlighting care access concerns for patients with opioid misuse disorders. While overall emergency department visits have declined during COVID-19, nonfatal opioid overdose HOW TO BUILD STRONGER PATIENT RELATIONSHIPS, AVOID March 20, 2019 - When clinicians build strong patient relationships, it inevitably results in better patient satisfaction and care experiences. And strong patient-provider relationships aren’t just for the patient’s benefit. Clinicians also thrive and can avoid clinician burnout when they have meaningful relationships with theirpatients.
WHY COMMUNITY HEALTH PARTNERSHIP IS KEY TO DRIVE HEALTH EQUITY August 03, 2020 - When it comes to building healthcare policies and processes, industry and organizational leaders are obligated to put on what Julie Smithwick, the director for the Center for Community Health Alignment, calls health equity glasses.. It’s like going to a 3D movie, she said, and you have to proactively put on the glasses in order for the picture on the screen to come in with PALLIATIVE CARE IMPROVES PATIENT EXPERIENCE, CUTS HOSPITAL The study, published in the Journal of the American Medical Association Internal Medicine, found that palliative care can cut overall hospital costs by $3,237 per patient. These results are pronounced when the patient has received the palliative care within three days of hospital admission, the researchers said. NURSE STAFFING RATIOS TIED TO HIGH COSTS, PATIENT SAFETY October 08, 2018 - A Massachusetts ballot question considering mandated nurse staffing ratios will cost the Commonwealth, hospitals, and other healthcare organizations because of increased staffing needs, according to an analysis from the Massachusetts Health Policy Commission (HPC). Should the measure pass, it could also yield cost savings associated with improved patient safety. HOW TO USE TEAM-BASED CARE TO IMPROVE THE PATIENT EXPERIENCE Team-based care can be successful when all members are on the same page. Per the NAM report, that will require: Achieving those goals will ultimately have a positive impact on the patient. Through effective team communication, providers can ensure better care outcomes, ultimately leading to a better patient experience. 3 KEY STRATEGIES FOR SUPPORTING PATIENT SELF-MANAGEMENT August 09, 2016 - Patient engagement strategies are necessary for an in-depth and productive care encounter, and they are also important for inspiring lasting patient self-management habits. When patients are fully engaged in their healthcare, they are more likely to take the steps necessary for self-care and health maintenance. STRATEGIES FOR ADOLESCENT PATIENT ENGAGEMENT, TEEN AUTONOMY July 01, 2019 - Patient engagement is an essential part of healthcare, no matter the age of the patient. But when it comes to adolescent patients, engagement becomes a balancing act that demands providers weigh both teenager independence and the role of a parent or guardian. DOES PATIENT TRUST IN CLINICIANS IMPROVE PATIENT SATISFACTION? There was a larger correlation between patient trust and patient satisfaction, the research team observed. Overall, this indicates that a trusting patient-provider relationship makes patients believe they are receiving better care. Patients report better health outcomes, quality of life, symptom severity, and satisfaction levels. WHAT ARE MICROHOSPITALS, THEIR IMPACT ON PATIENT ACCESS TO What are microhospitals? Microhospitals are small inpatient facilities that usually contain anywhere from eight to 15 beds. These small-scale facilities are typically located in two- to three-story buildings in 20,000 to 50,000 spaces, according to a report from the University of Southern California Sol Price School of Public Policy. 75% OF PATIENTS STILL NOT USING TELEHEALTH DUE TO ACCESS Seventy-two percent of patients in rural areas said they don’t know if they can access telehealth. Only 8.7 percent of rural patients have adopted telehealth to gain access to care, compared to 11 percent and 12 percent in suburban and urban areas, respectively. There were also adoption disparities between either coast. PALLIATIVE CARE IMPROVES PATIENT EXPERIENCE, CUTS HOSPITAL The study, published in the Journal of the American Medical Association Internal Medicine, found that palliative care can cut overall hospital costs by $3,237 per patient. These results are pronounced when the patient has received the palliative care within three days of hospital admission, the researchers said. HOW PATIENT PORTALS CAN PRODUCE REVENUE CYCLE BENEFITS According to Clain and Moseley’s data, patient portals improve revenue cycle management by allowing patients to pay their medical bills online. As a result, practices receive payment faster, in fuller amounts, and at a higher frequency. Online bill pay not only benefits practices financially, but helps improve patient satisfaction rates. OVERCOMING CHALLENGES OF ONLINE APPOINTMENT SCHEDULING By Sara Heath. November 26, 2018 - Online appointment scheduling software has emerged as a prominent patient engagement technology that improves practice efficiency and patient experiences. Critical to installing these tools is a clear idea of organizational needs, effective change management, and a plan for provider buy-in. HOW DOES PROVIDER BURNOUT IMPACT PATIENT CARE QUALITY September 06, 2018 - Provider burnout has reached staggering levels, leaving healthcare professionals to consider the impacts the issue will have on patient care quality and care access. “The health care environment—with its packed work days, demanding pace, time pressures, and emotional intensity—can put physicians and other clinicians at high risk for burnout,” according to the This website uses a variety of cookies, which you consent to if you continue to use this site. 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KEY STRATEGIES FOR REMOTE CHRONIC DISEASE MANAGEMENT June 1, 2020 - Chronic disease management has long been viewed as the central priority in healthcare, as providers work to improve patient outcomes and cut healthcare costs. That is, until the COVID-19 pandemic struck. Since the beginning of March, chronic care has taken a back seat as the industry turned its eye toward mitigating the symptoms of COVID-19 and quelling its spread. Healthcare...Read More...
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ADAPTING SOCIAL DETERMINANTS OF HEALTH SCREENING FOR REMOTE CARE June 4, 2020 - June 04, 2020 - If you asked her in January, Ellie Zuehlke, director of Community Benefit and Engagement at Allina Health, would have said the health system would fully implement its virtual strategy, including digitizing its social determinants of health screening and referral, in about five years. She couldn’t have imagined that just a few months later the...Read More...
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COVID-19 RACIAL HEALTH DISPARITIES STRESS PATIENT TRUST PITFALLS June 2, 2020 - Health disparities related to the novel coronavirus continue to fall along racial lines, with more black Americans saying they know someone who has died from the disease than their white and Hispanic counterparts, according to the latest data from Axios and Ipsos. While 28 percent of black Americans said they know someone who has died from COVID-19, only 11 percent of white Americans...Read More...
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PEER FEEDBACK KEY TO PATIENT-PROVIDER COMMUNICATION REVIEW June 2, 2020 - When it comes to assessing patient-provider communication, a review from the treating physician may not be the best place to turn. After all, these clinicians are likely to report they adhered to communication guidelines even when others may not agree, according to a new study published in JAMA Network Open. The study, which asked both treating physicians and third-partyclinician...
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KEY STRATEGIES FOR REMOTE CHRONIC DISEASE MANAGEMENT June 1, 2020 - Chronic disease management has long been viewed as the central priority in healthcare, as providers work to improve patient outcomes and cut healthcare costs. That is, until the COVID-19 pandemic struck. Since the beginning of March, chronic care has taken a back seat as the industry turned its eye toward mitigating the symptoms of COVID-19 and quelling its spread. Healthcare...Read More...
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ADAPTING SOCIAL DETERMINANTS OF HEALTH SCREENING FOR REMOTE CARE June 4, 2020 - June 04, 2020 - If you asked her in January, Ellie Zuehlke, director of Community Benefit and Engagement at Allina Health, would have said the health system would fully implement its virtual strategy, including digitizing its social determinants of health screening and referral, in about five years. She couldn’t have imagined that just a few months later the...Read More...
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Features
HOW ADVENTHEALTH SAVED PATIENT EXPERIENCE DURING COVID-19 Earlier this month, a patient experience leader held up a video chat to a 20-year-old woman giving a frail but celebratory thumbs up. This was the first time the woman’s parents were able to connect with their daughter after she was admitted to AdventHealth with COVID-19.The coronavirus...
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Striving for Inclusivity in COVID-19 Public Health Messaging How Coronavirus Sparked Industry Collaboration, Team-Based CareView all features
Today's Top Stories
HOW CARE COORDINATION MAY DRIVE BETTER ED PATIENT EXPERIENCE Individuals with sickle cell disease report poorer patient experience in the emergency department than they do when receiving usual care from their specialty providers, according to survey data from the Sickle Cell Disease Implementation... ADAPTING SOCIAL DETERMINANTS OF HEALTH SCREENING FOR REMOTE CARE June 04, 2020 - If you asked her in January, Ellie Zuehlke, director of Community Benefit and Engagement at Allina Health, would have said the health system would fully implement its virtual strategy, including... LOW HEALTH LITERACY AFFECTS OUTCOMES FOR HEART FAILURE PATIENTS Heart failure patients with low health literacy levels are at increased risk for hospitalization and mortality, a trend that should prompt stronger investment in health literacy screening and public health patient education, according to a... PATIENTS FEAR LOSING PATIENT-PROVIDER RELATIONSHIP IN PCP CLOSURES Financial troubles for primary care providers are being keenly felt by patients, with most saying their clinic’s closure would be a disaster for the strong patient-provider relationship so many credit for their wellness, according to... COVID-19 RACIAL HEALTH DISPARITIES STRESS PATIENT TRUST PITFALLS Health disparities related to the novel coronavirus continue to fall along racial lines, with more black Americans saying they know someone who has died from the disease than their white and Hispanic counterparts, according to the latest... PEER FEEDBACK KEY TO PATIENT-PROVIDER COMMUNICATION REVIEW When it comes to assessing patient-provider communication, a review from the treating physician may not be the best place to turn. After all, these clinicians are likely to report they adhered to communication guidelines even when others... HOW COVID-19 MAY REFRAME END-OF-LIFE CARE PLANNING ENGAGEMENT For years, the concept of end-of-life care planning has been elusive to intensive care unit (ICU) providers. Not a lot of patients have engaged in these types of communications, and it hasn’t been hard to see why: end-of-life care...View all stories
Interviews
* Adapting Social Determinants of Health Screening for Remote CareJun 04, 2020
* How COVID-19 May Reframe End-of-Life Care Planning EngagementJun 01, 2020
* How Will COVID-19 Change Patient Experience, Healthcare Delivery?May 18, 2020
* COVID-19 Lights the Way for Retail Health Clinics, Consumer HealthMay 13, 2020
* Using Remote Patient Monitoring to Drive Pandemic CommunicationMay 11, 2020
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Featured Resources
* Panel: Incorporating Behavioral Health to Deliver High-QualityCare
* Successful Solutions for an Effective COVID-19 Response: Industry-Wide Analysis * Executive Summary: Data for Good: The Case for Operationalizing Social Determinants of Health into Clinical Models * Sound Advice: Transitioning to Value-Based Hospital Medicine * Designing an Effective Business Plan for TelehealthView all resources
News From The Network HHS, CMS Offer More Support for COVID-19 Telehealth Adoption,Expansion
Prior Authorizations Discriminate Against HIV Patients in the South Moderna Doses First Patients in Phase 2 Study of COVID-19 Vaccine How to Promote Health Equity Through EHR Patient Portals, Mobile AppsNewsletter Signup
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