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OSTICKET V1.14.6/V1.15.2 AVAILABLE HOW TO INSTALL OSTICKET V1.12 Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account. LANGUAGE PACK UPDATES All of the language packs have been updated to their latest translations and can be downloaded here. Adding languages to your helpdesk is a quick and seamless process. You can check out our video on how to add them below: If you would like to help translate osTicket, you can contribute by going to our Crowdin page.YOUTUBE VIDEOS
Check out the newest video on our channel! It will tell you all you need to know about Email Two Factor Authentication in osTicket. We’re going to be breaking down all of the new features for version 1.15 in the next few posts, so keep checking out our blog to learnmore!
KNOWLEDGEBASE
First, the Knowledge Base will need to be enabled for the client interface by going to Admin Panel > Settings > Knowledgebase. Once enabled, the Knowledge Base can be built by agents in the Agent Panel > Knowledge Base. To built the knowledge base, the agent will have to first, Add a Category and then add Frequently Asked Questions to theCategory.
RECOVER LOST ADMIN PASSWORD osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. DISABLE FORCE HTTPS CHECKBOX osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. FORMULARIO PERSONALIZADO osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. OSTICKET | SUPPORT TICKETING SYSTEMFEATURESEDITIONSSERVICESSUPPORTBLOGFORUM Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account. OSTICKET V1.15/V1.14.4 AVAILABLE osTicket v1.15/v1.14.4 Available. February 25, 2021 osTicket, Releases. The osTicket team is happy to announce the release of osTicket version 1.15, the first stable release in 1.15 series. The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesomeenhancements and
OSTICKET V1.14.6/V1.15.2 AVAILABLE HOW TO INSTALL OSTICKET V1.12 Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account. LANGUAGE PACK UPDATES All of the language packs have been updated to their latest translations and can be downloaded here. Adding languages to your helpdesk is a quick and seamless process. You can check out our video on how to add them below: If you would like to help translate osTicket, you can contribute by going to our Crowdin page.YOUTUBE VIDEOS
Check out the newest video on our channel! It will tell you all you need to know about Email Two Factor Authentication in osTicket. We’re going to be breaking down all of the new features for version 1.15 in the next few posts, so keep checking out our blog to learnmore!
KNOWLEDGEBASE
First, the Knowledge Base will need to be enabled for the client interface by going to Admin Panel > Settings > Knowledgebase. Once enabled, the Knowledge Base can be built by agents in the Agent Panel > Knowledge Base. To built the knowledge base, the agent will have to first, Add a Category and then add Frequently Asked Questions to theCategory.
RECOVER LOST ADMIN PASSWORD osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. DISABLE FORCE HTTPS CHECKBOX osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. FORMULARIO PERSONALIZADO osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. DOWNLOAD – OSTICKET What's Next? Thanks for choosing the world’s most popular open source ticketing system. Here’s a few pointers on what to do next: SYSTEM REQUIREMENTS. osTicket is a platform-independent web-based application, meaning it is compatible with all operating systems. LANGUAGE PACK UPDATES All of the language packs have been updated to their latest translations and can be downloaded here. Adding languages to your helpdesk is a quick and seamless process. You can check out our video on how to add them below: If you would like to help translate osTicket, you can contribute by going to our Crowdin page. OSTICKET V1.12 RELEASED! The osTicket team is happy to announce the release of osTicket version 1.12, the first stable release in 1.12 series. Release Highlights. The release fixes bugs and addresses a security vulnerability reported in prior versions, and also introduces a host of awesome enhancements and features.. For a complete list of improvements, fixes and changes please check our release notes.YOUTUBE VIDEOS
Check out the newest video on our channel! It will tell you all you need to know about Email Two Factor Authentication in osTicket. We’re going to be breaking down all of the new features for version 1.15 in the next few posts, so keep checking out our blog to learnmore!
SYSTEM SETTINGS
Default Locale: Can be based on Language Preference or select other available options from the drop down. Please note, any included language packs will expand the local options available. Default Time Zone: Can be auto detected or selected from available options in the drop down. Date & Time Format: Can choose from Locale Default, Locale Defaults with 24-hour time or Advanced for specific timeKNOWLEDGEBASE
First, the Knowledge Base will need to be enabled for the client interface by going to Admin Panel > Settings > Knowledgebase. Once enabled, the Knowledge Base can be built by agents in the Agent Panel > Knowledge Base. To built the knowledge base, the agent will have to first, Add a Category and then add Frequently Asked Questions to theCategory.
ORGANIZATIONS
Organizations¶. Agent Panel > Users > Organizations. Organizations can be created to add/associate users in the help desk to the organization. Within the Organization Directory, the settings can be edited to add agents as Account Managers of the Organization which will allow them to be auto-assigned to all tickets created by users ofthat organization.
CHANGE DATABASE SETTINGS osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. HOW DO I ACCESS STAFF/ADMIN LOGIN PAGE? osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. FORMULARIO PERSONALIZADO osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. OSTICKET | SUPPORT TICKETING SYSTEMFEATURESEDITIONSSERVICESSUPPORTBLOGFORUM Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account. OSTICKET V1.15/V1.14.4 AVAILABLE osTicket v1.15/v1.14.4 Available. February 25, 2021 osTicket, Releases. The osTicket team is happy to announce the release of osTicket version 1.15, the first stable release in 1.15 series. The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesomeenhancements and
LANGUAGE PACK UPDATES All of the language packs have been updated to their latest translations and can be downloaded here. Adding languages to your helpdesk is a quick and seamless process. You can check out our video on how to add them below: If you would like to help translate osTicket, you can contribute by going to our Crowdin page. OSTICKET V1.14.6/V1.15.2 AVAILABLE HOW TO INSTALL OSTICKET V1.12 Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account.KNOWLEDGEBASE
First, the Knowledge Base will need to be enabled for the client interface by going to Admin Panel > Settings > Knowledgebase. Once enabled, the Knowledge Base can be built by agents in the Agent Panel > Knowledge Base. To built the knowledge base, the agent will have to first, Add a Category and then add Frequently Asked Questions to theCategory.
ORGANIZATIONS
Organizations¶. Agent Panel > Users > Organizations. Organizations can be created to add/associate users in the help desk to the organization. Within the Organization Directory, the settings can be edited to add agents as Account Managers of the Organization which will allow them to be auto-assigned to all tickets created by users ofthat organization.
INTEGRATION WITH SNIPEIT osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. RECOVER LOST ADMIN PASSWORD osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. CHANGE DATABASE SETTINGS osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. OSTICKET | SUPPORT TICKETING SYSTEMFEATURESEDITIONSSERVICESSUPPORTBLOGFORUM Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account. OSTICKET V1.15/V1.14.4 AVAILABLE osTicket v1.15/v1.14.4 Available. February 25, 2021 osTicket, Releases. The osTicket team is happy to announce the release of osTicket version 1.15, the first stable release in 1.15 series. The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesomeenhancements and
LANGUAGE PACK UPDATES All of the language packs have been updated to their latest translations and can be downloaded here. Adding languages to your helpdesk is a quick and seamless process. You can check out our video on how to add them below: If you would like to help translate osTicket, you can contribute by going to our Crowdin page. OSTICKET V1.14.6/V1.15.2 AVAILABLE HOW TO INSTALL OSTICKET V1.12 Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account.KNOWLEDGEBASE
First, the Knowledge Base will need to be enabled for the client interface by going to Admin Panel > Settings > Knowledgebase. Once enabled, the Knowledge Base can be built by agents in the Agent Panel > Knowledge Base. To built the knowledge base, the agent will have to first, Add a Category and then add Frequently Asked Questions to theCategory.
ORGANIZATIONS
Organizations¶. Agent Panel > Users > Organizations. Organizations can be created to add/associate users in the help desk to the organization. Within the Organization Directory, the settings can be edited to add agents as Account Managers of the Organization which will allow them to be auto-assigned to all tickets created by users ofthat organization.
INTEGRATION WITH SNIPEIT osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. RECOVER LOST ADMIN PASSWORD osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. CHANGE DATABASE SETTINGS osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. OSTICKET | SUPPORT TICKETING SYSTEM 5+ million osTicket users worldwide; 15,000+ businesses use osTicket worldwide; osTicket seamlessly routes inquiries created via email,web-forms and API.
OSTICKET V1.15/V1.14.4 AVAILABLE osTicket v1.15/v1.14.4 Available. February 25, 2021 osTicket, Releases. The osTicket team is happy to announce the release of osTicket version 1.15, the first stable release in 1.15 series. The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesomeenhancements and
YOUTUBE VIDEOS
Check out the newest video on our channel! It will tell you all you need to know about Email Two Factor Authentication in osTicket. We’re going to be breaking down all of the new features for version 1.15 in the next few posts, so keep checking out our blog to learnmore!
OSTICKET V1.12 RELEASED! The osTicket team is happy to announce the release of osTicket version 1.12, the first stable release in 1.12 series. Release Highlights. The release fixes bugs and addresses a security vulnerability reported in prior versions, and also introduces a host of awesome enhancements and features.. For a complete list of improvements, fixes and changes please check our release notes. API - OSTICKET DOCUMENTATION Authentication via the API is done via API keys configured inside the osTicket admin panel. API keys are created and tied to a source IP address, which will be checked against the source IP of requests to the HTTP API. API keys can be created and managed via the admin panel. Navigate to Manage -> API keys. Use Add New API Key to create a new OS TICKET INTEGRATION WITH MS ACTIVE DIRECTORY osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. CHANGE DATABASE SETTINGS osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. PROBLEM WITH NEW TICKET FROM API osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. CANNOT ADD AUTO COLLABORATOR TO THIS TICKET osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. ERRORS ON FRESH INSTALL osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. OSTICKET | SUPPORT TICKETING SYSTEMFEATURESEDITIONSSERVICESSUPPORTBLOGFORUM Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account. LANGUAGE PACK UPDATES Do you need to see your helpdesk in different languages? Fear not, we’ve got you covered! All of the language packs have been updated to their latest translations and can be downloaded here.Adding languages to your helpdesk is a quick and seamless process.YOUTUBE VIDEOS
Check out the newest video on our channel! It will tell you all you need to know about Email Two Factor Authentication in osTicket. We’re going to be breaking down all of the new features for version 1.15 in the next few posts, so keep checking out our blog to learnmore!
HOW TO INSTALL OSTICKET V1.12 Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account. OSTICKET V1.15/V1.14.4 AVAILABLE The osTicket team is happy to announce the release of osTicket version 1.15, the first stable release in 1.15 series. The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesome enhancements andimprovements.
KNOWLEDGEBASE
Add FAQ to Category of the Knowledge Base¶. An unlimited number of FAQ’s can be added to the Knowledge Base. These FAQs can be marked as private if it is for internal view only or public if it is to be visible on the Client Portal of the help desk.ORGANIZATIONS
Organizations¶. Agent Panel > Users > Organizations. Organizations can be created to add/associate users in the help desk to the organization. Within the Organization Directory, the settings can be edited to add agents as Account Managers of the Organization which will allow them to be auto-assigned to all tickets created by users ofthat organization.
OSTICKET | SUPPORT TICKETING SYSTEMFEATURESEDITIONSSERVICESSUPPORTBLOGFORUM Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account. LANGUAGE PACK UPDATES Do you need to see your helpdesk in different languages? Fear not, we’ve got you covered! All of the language packs have been updated to their latest translations and can be downloaded here.Adding languages to your helpdesk is a quick and seamless process.YOUTUBE VIDEOS
Check out the newest video on our channel! It will tell you all you need to know about Email Two Factor Authentication in osTicket. We’re going to be breaking down all of the new features for version 1.15 in the next few posts, so keep checking out our blog to learnmore!
HOW TO INSTALL OSTICKET V1.12 Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account. OSTICKET V1.15/V1.14.4 AVAILABLE The osTicket team is happy to announce the release of osTicket version 1.15, the first stable release in 1.15 series. The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesome enhancements andimprovements.
KNOWLEDGEBASE
Add FAQ to Category of the Knowledge Base¶. An unlimited number of FAQ’s can be added to the Knowledge Base. These FAQs can be marked as private if it is for internal view only or public if it is to be visible on the Client Portal of the help desk.ORGANIZATIONS
Organizations¶. Agent Panel > Users > Organizations. Organizations can be created to add/associate users in the help desk to the organization. Within the Organization Directory, the settings can be edited to add agents as Account Managers of the Organization which will allow them to be auto-assigned to all tickets created by users ofthat organization.
INTEGRATION WITH SNIPEIT osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. RECOVER LOST ADMIN PASSWORD osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. CHANGE DATABASE SETTINGS osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. LANGUAGE PACK UPDATES Do you need to see your helpdesk in different languages? Fear not, we’ve got you covered! All of the language packs have been updated to their latest translations and can be downloaded here.Adding languages to your helpdesk is a quick and seamless process. HOW TO INSTALL OSTICKET V1.12 Thank you for signing up for a 30-day free trial! Please watch our SupportSystem walkthrough video while we process your account. OSTICKET V1.15/V1.14.4 AVAILABLE The osTicket team is happy to announce the release of osTicket version 1.15, the first stable release in 1.15 series. The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesome enhancements andimprovements.
OSTICKET DOCUMENTATION osTicket Documentation¶. osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into OSTICKET V1.14.6/V1.15.2 AVAILABLE We are happy to announce that version 1.15.2 of osTicket is now available! Release Highlights. The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesome enhancements and improvements. API - OSTICKET DOCUMENTATION HTTP Access¶. Access to the HTTP API is restricted to valid API keys. An X-API-Key HTTP header must be sent to indicate which API key is to be used with the request. The API key must match the remote IP of the connected HTTP client. The remote IP is checked as usual.ORGANIZATIONS
Organizations¶. Agent Panel > Users > Organizations. Organizations can be created to add/associate users in the help desk to the organization. Within the Organization Directory, the settings can be edited to add agents as Account Managers of the Organization which will allow them to be auto-assigned to all tickets created by users ofthat organization.
WHAT IS THE URL FOR THE ADMIN PANEL? osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. HOW DO I ADD/EDIT/CHANGE CANNED RESPONSES? osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. HOW TO CHECK OSTICKET PORT? osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market.__
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* Simple and easy-to-use web-based customer support platform. * osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. * The best part is that osTicket is completely free. LEARN MORE GET STARTED > This is more than brilliant! Installing this support system was > incredibly easy and the configuration and usability scores 10 out of > 10 from me. This really is excellent. Thanks guys!> PETER L -
> I am so glad that i found osTicket via Google. There were many other > open source Support Ticket System solutions but none of them could > compare to osTicket. osTicket is more thought out, as is so easy to > install. I has osTicket up and running in under 8 minutes!! 5 out of> 5 stars!!
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