個人客戶

個人客戶. 我們將於2021年5月23日 (星期日)上午1:00至上午8:30進行系統提升，在此期間， 本網站及八達通App所有實時服務均會暫停 。. 新系統將於當日上午8:30後全面運作。. 成功申請八達通自動增值，享高達$150回贈！. 為消費券作好準備，「嘟」卡消費更爽更快 CONSUMPTION VOUCHER SCHEME Leaving Hong Kong. The Government is set to launch the $5,000 consumption voucher scheme (the Scheme) soon. Holders of Octopus cards, Octopus on iPhone and Apple Watch, Smart Octopus in Samsung Pay, Huawei Pay Octopus and other Octopus products (including Bank Co-Brand Octopus, Octopus watches, Octopus ornaments, etc.) would be

able to register

PERSONALISED OCTOPUS Personalised Octopus. If you have a Personalised Octopus, you can have your name and photo (optional) printed on it. Furthermore, you can enjoy Lost Octopus Reporting Service. Your Octopus is issued to you for your regular use. If your Personalised Octopus is issued on or after 1 October 2017, and has not had any add value or payment

ABOUT OCTOPUS CARD

Octopus card is a contactless stored value card that provides customers a simple, safe and secure way to pay. First launched in 1997 across public transport systems, the applications of the Octopus card (and other physical Octopus devices such as watches, key rings, CHECK OCTOPUS BALANCE Check transactions. In addition to your balance, you can also check your last 10 transactions: At Octopus Enquiry Machines at MTR stations; At the Octopus Service Points located at convenient and high traffic locations; By requesting a printout at an MTR Customer Service Centre (not applicable to Octopus on Apple Pay and Smart Octopus in Samsung Pay) and 7-Eleven or Circle-K outlet (a HK$3 fee

OCTOPUS TYPES

An Octopus Ornament is a fully functioning Octopus and a fashionable accessory. Limited Edition Octopus are printed with special designs. Like any other Octopus, both Octopus Ornaments and Limited Edition Octopus can have a maximum stored value of HK$3,000. Selected co-named Cross Border Octopus and Licensed Octopus products are also available. BALANCE AND TRANSACTION CHECKING Every time you use your Octopus, the transaction amount and the remaining value will be shown on an Octopus reader or on a printed receipt. You can check the remaining value and the date, amount and type of service provider of the last 10 transactions free of charge at the Octopus Enquiry Machines at any MTR station, or at the Octopus Service Points at high traffic locations. LOST OCTOPUS REPORTING SERVICE Lost Octopus Reporting Service. Please click here if you wish to report the loss of an Octopus. Please note that our Lost Octopus Reporting Service applies only to Personalised Octopus and Octopus linked to Automatic Add Value Service (AAVS). EASILY TRANSFER TO ELDER OCTOPUS If you are aged 65 or above, you can now easily transfer from your Adult Octopus # to an Elder Octopus at any Octopus Service Point so that you can enjoy the Government Public Transport Fare Concession Scheme for the Elderly. Most of the services or offers stored on the Adult Octopus will be automatically transferred to the Elder Octopus.

個人八達通

個人八達通.

如你申請個人八達通，八達通上可印有你的姓名及可選擇加上照片｡. 此外, 你更可享有 八達通報失服務 。. 發給你的八達通是供你持續使用。. 若你的個人八達通是於2017年10月1日或以後發出並在三年內並無增值或作支付用途，將會成為

不常用八達

個人客戶

個人客戶. 我們將於2021年5月23日 (星期日)上午1:00至上午8:30進行系統提升，在此期間， 本網站及八達通App所有實時服務均會暫停 。. 新系統將於當日上午8:30後全面運作。. 成功申請八達通自動增值，享高達$150回贈！. 為消費券作好準備，「嘟」卡消費更爽更快 CONSUMPTION VOUCHER SCHEME Leaving Hong Kong. The Government is set to launch the $5,000 consumption voucher scheme (the Scheme) soon. Holders of Octopus cards, Octopus on iPhone and Apple Watch, Smart Octopus in Samsung Pay, Huawei Pay Octopus and other Octopus products (including Bank Co-Brand Octopus, Octopus watches, Octopus ornaments, etc.) would be

able to register

PERSONALISED OCTOPUS Personalised Octopus. If you have a Personalised Octopus, you can have your name and photo (optional) printed on it. Furthermore, you can enjoy Lost Octopus Reporting Service. Your Octopus is issued to you for your regular use. If your Personalised Octopus is issued on or after 1 October 2017, and has not had any add value or payment

ABOUT OCTOPUS CARD

Octopus card is a contactless stored value card that provides customers a simple, safe and secure way to pay. First launched in 1997 across public transport systems, the applications of the Octopus card (and other physical Octopus devices such as watches, key rings, CHECK OCTOPUS BALANCE Check transactions. In addition to your balance, you can also check your last 10 transactions: At Octopus Enquiry Machines at MTR stations; At the Octopus Service Points located at convenient and high traffic locations; By requesting a printout at an MTR Customer Service Centre (not applicable to Octopus on Apple Pay and Smart Octopus in Samsung Pay) and 7-Eleven or Circle-K outlet (a HK$3 fee

OCTOPUS TYPES

An Octopus Ornament is a fully functioning Octopus and a fashionable accessory. Limited Edition Octopus are printed with special designs. Like any other Octopus, both Octopus Ornaments and Limited Edition Octopus can have a maximum stored value of HK$3,000. Selected co-named Cross Border Octopus and Licensed Octopus products are also available. BALANCE AND TRANSACTION CHECKING Every time you use your Octopus, the transaction amount and the remaining value will be shown on an Octopus reader or on a printed receipt. You can check the remaining value and the date, amount and type of service provider of the last 10 transactions free of charge at the Octopus Enquiry Machines at any MTR station, or at the Octopus Service Points at high traffic locations. LOST OCTOPUS REPORTING SERVICE Lost Octopus Reporting Service. Please click here if you wish to report the loss of an Octopus. Please note that our Lost Octopus Reporting Service applies only to Personalised Octopus and Octopus linked to Automatic Add Value Service (AAVS). EASILY TRANSFER TO ELDER OCTOPUS If you are aged 65 or above, you can now easily transfer from your Adult Octopus # to an Elder Octopus at any Octopus Service Point so that you can enjoy the Government Public Transport Fare Concession Scheme for the Elderly. Most of the services or offers stored on the Adult Octopus will be automatically transferred to the Elder Octopus.

個人八達通

個人八達通.

如你申請個人八達通，八達通上可印有你的姓名及可選擇加上照片｡. 此外, 你更可享有 八達通報失服務 。. 發給你的八達通是供你持續使用。. 若你的個人八達通是於2017年10月1日或以後發出並在三年內並無增值或作支付用途，將會成為

不常用八達

CONSUMER - OCTOPUS HONG KONG Consumer. Octopus has been selected by the HKSAR Government as one of the Stored Value Facility operators of the consumption voucher scheme. To facilitate merchants seizing the business opportunities, we have a diverse range of highly compatible payment solutions and offers. Learn

more. 1.

BUSINESS - OCTOPUS HONG KONG Octopus, reaching 98% penetration rate among Hong Kong eligible population, is an important and trusted payment platform in Hong Kong. As a Stored Value Facility operator of the consumption voucher scheme of the HKSAR Government, Octopus will provide a diverse range of highly compatible payment acceptance solutions and offers for merchants, and help new merchants to install Octopus readers in

ALL PROMOTIONS

Upgrade your Auto-reload Amount, and enjoy $50 Octopus Top-up Value! Set up instant bank transfer and top up your Octopus now to receive $30! Enjoy $168 gift packs with 4PX shipping service! Apply Citi Octopus Platinum Card via Octopus App and enjoy HK$600 Welcome Offer! CHECK OCTOPUS BALANCE Check transactions. In addition to your balance, you can also check your last 10 transactions: At Octopus Enquiry Machines at MTR stations; At the Octopus Service Points located at convenient and high traffic locations; By requesting a printout at an MTR Customer Service Centre (not applicable to Octopus on Apple Pay and Smart Octopus in Samsung Pay) and 7-Eleven or Circle-K outlet (a HK$3 fee OCTOPUS MASTERCARD® Octopus Mastercard is a reloadable virtual Platinum prepaid card which allows you to shop globally at online merchants accepting Mastercard*. Purchases made with the Octopus Mastercard are deducted directly from your Octopus Wallet, and you have full control over how much to reload

and spend online.

AUTOMATIC ADD VALUE SERVICE (AAVS) The Automatic Add Value Service (AAVS) ensures you never run out of value on your Octopus. With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient. Apply now via 2266 2338! Sign up now! RETAIL - OCTOPUS HONG KONG The Mini-MOP connects to the Point of Sales (POS) system with payment collection, adding value and/or card enquiry functions. Functions. Adds value and processes payments quickly and reliably

GETTING A REFUND

Refund Methods: Remaining Value Below HK$500. You can obtain an on-the-spot refund of your remaining value and deposit at any MTR Customer Service Centre through either one of the following methods: Reload to another Octopus. Reload to the Octopus on Apple Pay, Samsung

Pay or

HUAWEI PAY OCTOPUS

Huawei Pay Octopus gives you the unparalleled convenience of using your Huawei mobile devices¹ for payment, anywhere Octopus is accepted. With the Huawei Pay Octopus, you can ride or shop by just tapping your Huawei mobile devices¹ on Octopus readers. AUTOMATIC ADD VALUE SERVICE (AAVS) & OTHER RELOADING Alternatively, you can use the Automatic Add Value Service (AAVS) for all types of Octopus. When the stored value on an AAVS-linked Octopus reaches zero or a negative value, or when the remaining value plus the maximum negative value (HK$35 or HK$50 if your Octopus is an On-Loan Octopus issued on or after 1 October 2017 and HK$50 for Octopus on BUSINESS - OCTOPUS HONG KONG Octopus, reaching 98% penetration rate among Hong Kong eligible population, is an important and trusted payment platform in Hong Kong. As a Stored Value Facility operator of the consumption voucher scheme of the HKSAR Government, Octopus will provide a diverse range of highly compatible payment acceptance solutions and offers for merchants, and help new merchants to install Octopus readers in CONSUMPTION VOUCHER SCHEME It is time to get ready for the Government’s $5,000 consumption voucher scheme! You will soon be able to register online using the Government’s central registration system and choose Octopus as the way you receive and spend the vouchers! PERSONALISED OCTOPUS Lost Octopus Reporting Service. If you lose your Personalised Octopus, our Lost Octopus Reporting Service allows you to claim a refund for the remaining value, if any, on your Octopus.Lost Octopus Reporting Service allows you to claim a refund for the remaining value, if any,

on your Octopus.

商業客戶

八達通全港用戶滲透率高達98%，為香港重要及可信賴的支付平台。作為政府推行消費券計劃的儲值支付工具營辦商，八達通會盡力協助商戶安裝八達通機以受惠於消費券計劃，為商戶提供多元化的支付服務及 OCTOPUS WALLET SERVICE Shop Online with Octopus Mastercard ®. Octopus Mastercard is a reloadable virtual Platinum prepaid card which allows you to shop globally at online merchants accepting Mastercard. AUTOMATIC ADD VALUE SERVICE (AAVS) Easy reloading with AAVS. The Automatic Add Value Service (AAVS) ensures you never run out of value on your Octopus. With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient. OCTOPUS STORED VALUE LIMIT AUTOMATICALLY UPGRADED TO HK If you have an Octopus with a stored value limit of HK$1,000 , it will have the limit automatically upgraded to HK$3,000² in phases when you

use

BALANCE AND TRANSACTION CHECKING Every time you use your Octopus, the transaction amount and the remaining value will be shown on an Octopus reader or on a printed receipt. You can check the remaining value and the date, amount and type of service provider of the last 10 transactions free of charge at the Octopus Enquiry Machines at any MTR station, or at the Octopus Service Points at high traffic locations.

個人八達通

如何申請個人八達通. 索取申請表格： 按此下載。; 任何港鐵及輕鐵客務中心(馬場除外) 填妥表格，親身將整份四頁的表格交回下列任何一個客戶服務中心即可。. 港鐵客務中心：柴灣、彩虹、鑽石山、紅磡、葵興、荔枝角、藍田、羅湖、落馬洲、鰂魚涌（太古坊）、西灣河、堅尼地城、沙田、上水 八達通流動收款機 八達通流動收款機是專為零售商店及的士而設，只要透過藍芽配對已安裝商用版八達通App

的 Android 或 iOS

流動裝置¹，功能就與八達通讀寫器一樣。 BUSINESS - OCTOPUS HONG KONG Octopus, reaching 98% penetration rate among Hong Kong eligible population, is an important and trusted payment platform in Hong Kong. As a Stored Value Facility operator of the consumption voucher scheme of the HKSAR Government, Octopus will provide a diverse range of highly compatible payment acceptance solutions and offers for merchants, and help new merchants to install Octopus readers in CONSUMPTION VOUCHER SCHEME It is time to get ready for the Government’s $5,000 consumption voucher scheme! You will soon be able to register online using the Government’s central registration system and choose Octopus as the way you receive and spend the vouchers! PERSONALISED OCTOPUS Lost Octopus Reporting Service. If you lose your Personalised Octopus, our Lost Octopus Reporting Service allows you to claim a refund for the remaining value, if any, on your Octopus.Lost Octopus Reporting Service allows you to claim a refund for the remaining value, if any,

on your Octopus.

商業客戶

八達通全港用戶滲透率高達98%，為香港重要及可信賴的支付平台。作為政府推行消費券計劃的儲值支付工具營辦商，八達通會盡力協助商戶安裝八達通機以受惠於消費券計劃，為商戶提供多元化的支付服務及 OCTOPUS WALLET SERVICE Shop Online with Octopus Mastercard ®. Octopus Mastercard is a reloadable virtual Platinum prepaid card which allows you to shop globally at online merchants accepting Mastercard. AUTOMATIC ADD VALUE SERVICE (AAVS) Easy reloading with AAVS. The Automatic Add Value Service (AAVS) ensures you never run out of value on your Octopus. With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient. OCTOPUS STORED VALUE LIMIT AUTOMATICALLY UPGRADED TO HK If you have an Octopus with a stored value limit of HK$1,000 , it will have the limit automatically upgraded to HK$3,000² in phases when you

use

BALANCE AND TRANSACTION CHECKING Every time you use your Octopus, the transaction amount and the remaining value will be shown on an Octopus reader or on a printed receipt. You can check the remaining value and the date, amount and type of service provider of the last 10 transactions free of charge at the Octopus Enquiry Machines at any MTR station, or at the Octopus Service Points at high traffic locations.

個人八達通

如何申請個人八達通. 索取申請表格： 按此下載。; 任何港鐵及輕鐵客務中心(馬場除外) 填妥表格，親身將整份四頁的表格交回下列任何一個客戶服務中心即可。. 港鐵客務中心：柴灣、彩虹、鑽石山、紅磡、葵興、荔枝角、藍田、羅湖、落馬洲、鰂魚涌（太古坊）、西灣河、堅尼地城、沙田、上水 八達通流動收款機 八達通流動收款機是專為零售商店及的士而設，只要透過藍芽配對已安裝商用版八達通App

的 Android 或 iOS

流動裝置¹，功能就與八達通讀寫器一樣。 AUTOMATIC ADD VALUE SERVICE (AAVS) Easy reloading with AAVS. The Automatic Add Value Service (AAVS) ensures you never run out of value on your Octopus. With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient. CHECK OCTOPUS BALANCE Check transactions. In addition to your balance, you can also check your last 10 transactions: At Octopus Enquiry Machines at MTR stations; At the Octopus Service Points located at convenient and high traffic locations; By requesting a printout at an MTR Customer Service Centre (not applicable to Octopus on Apple Pay and Smart Octopus in Samsung Pay) and 7-Eleven or Circle-K outlet (a HK$3 fee

OCTOPUS TYPES

Octopus Ornaments and Limited Edition Octopus are offered from time to time. Both require no deposit and have no initial stored value (unless otherwise specified). An Octopus Ornament is a fully functioning Octopus and a fashionable accessory. OCTOPUS MASTERCARD® Octopus Mastercard is a reloadable virtual Platinum prepaid card which allows you to shop globally at online merchants accepting Mastercard*. Purchases made with the Octopus Mastercard are deducted directly from your Octopus Wallet, and you have full control over how much to reload

and spend online.

OCTOPUS AUTOMATIC ADD VALUE SERVICE PROMOTION Enjoy the convenience with cashless top up! Apply for Automatic Add Value Service (AAVS) and get ready for the consumption vouchers! AAVS ensures you never run out of value on your Octopus, so you can enjoy seamless payment experience for transport rides and retail spending. RETAIL - OCTOPUS HONG KONG The Mini-MOP connects to the Point of Sales (POS) system with payment collection, adding value and/or card enquiry functions. Functions. Adds value and processes payments quickly and reliably EASILY TRANSFER TO ELDER OCTOPUS If you are aged 65 or above, you can now easily transfer from your Adult Octopus # to an Elder Octopus at any Octopus Service Point so that you can enjoy the Government Public Transport Fare Concession Scheme for the Elderly. Most of the services or offers stored on the Adult Octopus will be automatically transferred to the Elder Octopus.

LOST OCTOPUS

Please click here or call the Lost Octopus Reporting Hotline on 2266 2266 to report loss of your Octopus, a reference number will be provided to you after you have reported the loss successfully on the system. Once you have successfully reported the loss of your Octopus, it cannot be cancelled. Customers only have to bear the liability of loss within the first three hours of successfully EQUIPMENT MAINTENANCE AND REPAIR SERVICES Octopus Equipment Maintenance Service Centre. Address: Unit 2107-10, 21/F, CDW Building, 388 Castle Peak Road, Tsuen Wan, NT, Hong Kong (Please click here to view the map). Tel: 2266 2828 AUTOMATIC ADD VALUE SERVICE (AAVS) & OTHER RELOADING To apply for AAVS, you must be aged 18 or above and have a designated credit card issued by a participating financial institution. If you are a credit card holder of below participating financial institutions*, you can link up AAVS to a maximum of three Octopus for yourself with your selected credit card under the same participating financial institution. BUSINESS - OCTOPUS HONG KONG Octopus, reaching 98% penetration rate among Hong Kong eligible population, is an important and trusted payment platform in Hong Kong. As a Stored Value Facility operator of the consumption voucher scheme of the HKSAR Government, Octopus will provide a diverse range of highly compatible payment acceptance solutions and offers for merchants, and help new merchants to install Octopus readers in CONSUMPTION VOUCHER SCHEME Leaving Hong Kong. The Government is set to launch the $5,000 consumption voucher scheme (the Scheme) soon. Holders of Octopus cards, Octopus on iPhone and Apple Watch, Smart Octopus in Samsung Pay, Huawei Pay Octopus and other Octopus products (including Bank Co-Brand Octopus, Octopus watches, Octopus ornaments, etc.) would be

able to register

OCTOPUS WALLET SERVICE Octopus Mastercard is a reloadable virtual Platinum prepaid card which allows you to shop globally at online merchants accepting Mastercard. Purchases made with the Octopus Mastercard are deducted directly from your Octopus Wallet, and you have full control over how much to reload and spend online. Octopus Wallet users can get an Octopus PERSONALISED OCTOPUS Personalised Octopus. If you have a Personalised Octopus, you can have your name and photo (optional) printed on it. Furthermore, you can enjoy Lost Octopus Reporting Service. Your Octopus is issued to you for your regular use. If your Personalised Octopus is issued on or after 1 October 2017, and has not had any add value or payment

商業客戶

無起動成本，免首6個月手續費或至消費券計劃結束 (以較後者為準) 「轉數快」可即時轉賬收款至銀行戶口. 零售商戶成功開戶可獲贈八達通流動收款機一部 (售價：港幣228元) 網店商戶亦可透過商用版八達通App，製作專屬收款QR Code、電子收款展示牌或付款連結 OCTOPUS STORED VALUE LIMIT AUTOMATICALLY UPGRADED TO HK If you have an Octopus with a stored value limit of HK$1,000 , it will have the limit automatically upgraded to HK$3,000² in phases when you use the designated services at various channels from 29 April 2021 onwards. The easiest way to upgrade the Octopus stored value limit is tapping card on your mobile device with the Octopus App. AUTOMATIC ADD VALUE SERVICE (AAVS) The Automatic Add Value Service (AAVS) ensures you never run out of value on your Octopus. With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient. Apply now via 2266 2338! Sign up now! BALANCE AND TRANSACTION CHECKING Every time you use your Octopus, the transaction amount and the remaining value will be shown on an Octopus reader or on a printed receipt. You can check the remaining value and the date, amount and type of service provider of the last 10 transactions free of charge at the Octopus Enquiry Machines at any MTR station, or at the Octopus Service Points at high traffic locations. BUSINESS - OCTOPUS HONG KONG Octopus, reaching 98% penetration rate among Hong Kong eligible population, is an important and trusted payment platform in Hong Kong. As a Stored Value Facility operator of the consumption voucher scheme of the HKSAR Government, Octopus will provide a diverse range of highly compatible payment acceptance solutions and offers for merchants, and help new merchants to install Octopus readers in CONSUMPTION VOUCHER SCHEME Leaving Hong Kong. The Government is set to launch the $5,000 consumption voucher scheme (the Scheme) soon. Holders of Octopus cards, Octopus on iPhone and Apple Watch, Smart Octopus in Samsung Pay, Huawei Pay Octopus and other Octopus products (including Bank Co-Brand Octopus, Octopus watches, Octopus ornaments, etc.) would be

able to register

OCTOPUS WALLET SERVICE Octopus Mastercard is a reloadable virtual Platinum prepaid card which allows you to shop globally at online merchants accepting Mastercard. Purchases made with the Octopus Mastercard are deducted directly from your Octopus Wallet, and you have full control over how much to reload and spend online. Octopus Wallet users can get an Octopus PERSONALISED OCTOPUS Personalised Octopus. If you have a Personalised Octopus, you can have your name and photo (optional) printed on it. Furthermore, you can enjoy Lost Octopus Reporting Service. Your Octopus is issued to you for your regular use. If your Personalised Octopus is issued on or after 1 October 2017, and has not had any add value or payment

商業客戶

無起動成本，免首6個月手續費或至消費券計劃結束 (以較後者為準) 「轉數快」可即時轉賬收款至銀行戶口. 零售商戶成功開戶可獲贈八達通流動收款機一部 (售價：港幣228元) 網店商戶亦可透過商用版八達通App，製作專屬收款QR Code、電子收款展示牌或付款連結 OCTOPUS STORED VALUE LIMIT AUTOMATICALLY UPGRADED TO HK If you have an Octopus with a stored value limit of HK$1,000 , it will have the limit automatically upgraded to HK$3,000² in phases when you use the designated services at various channels from 29 April 2021 onwards. The easiest way to upgrade the Octopus stored value limit is tapping card on your mobile device with the Octopus App. AUTOMATIC ADD VALUE SERVICE (AAVS) The Automatic Add Value Service (AAVS) ensures you never run out of value on your Octopus. With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient. Apply now via 2266 2338! Sign up now! BALANCE AND TRANSACTION CHECKING Every time you use your Octopus, the transaction amount and the remaining value will be shown on an Octopus reader or on a printed receipt. You can check the remaining value and the date, amount and type of service provider of the last 10 transactions free of charge at the Octopus Enquiry Machines at any MTR station, or at the Octopus Service Points at high traffic locations. AUTOMATIC ADD VALUE SERVICE (AAVS) The Automatic Add Value Service (AAVS) ensures you never run out of value on your Octopus. With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient. Apply now via 2266 2338! Sign up now! CHECK OCTOPUS BALANCE Check transactions. In addition to your balance, you can also check your last 10 transactions: At Octopus Enquiry Machines at MTR stations; At the Octopus Service Points located at convenient and high traffic locations; By requesting a printout at an MTR Customer Service Centre (not applicable to Octopus on Apple Pay and Smart Octopus in Samsung Pay) and 7-Eleven or Circle-K outlet (a HK$3 fee DOWNLOAD OCTOPUS APP Step-by-step installation instructions. After reading the Terms and Conditions, tap "Accept and download". Pull down the status bar. Once the file download is completed, tap the file downloaded to start installation. If your NFC device does not allow installation from "Unknown sources", a OCTOPUS AUTOMATIC ADD VALUE SERVICE PROMOTION Eligible Octopus. Auto-Reload Amount. Promotion Offer Entitlement. Octopus on Mobile (i.e. Octopus on iPhone or Apple Watch, Huawei Pay Octopus or Smart Octopus in Samsung Pay) $500 or $1,000. $150 Octopus Top-up Value. Octopus (other than Octopus on Mobile) $500 or OCTOPUS MASTERCARD® Octopus Mastercard is a reloadable virtual Platinum prepaid card which allows you to shop globally at online merchants accepting Mastercard*. Purchases made with the Octopus Mastercard are deducted directly from your Octopus Wallet, and you have full control over how much to reload

and spend online.

RETAIL - OCTOPUS HONG KONG The Mini-MOP connects to the Point of Sales (POS) system with payment collection, adding value and/or card enquiry functions. Functions. Adds value and processes payments quickly and reliably

LOST OCTOPUS

Please click here or call the Lost Octopus Reporting Hotline on 2266 2266 to report loss of your Octopus, a reference number will be provided to you after you have reported the loss successfully on the system. Once you have successfully reported the loss of your Octopus, it cannot be cancelled. Customers only have to bear the liability of loss within the first three hours of successfully KNOW MORE ABOUT INACTIVE OCTOPUS What is Inactive Octopus Administrative Fee? A HK$15 Inactive Octopus Administrative Fee ("Administrative Fee") will be deducted from the remaining value and deposit of the On-Loan Adult Octopus after three years of inactivity, and HK$15 annually thereafter if it remains to be unused for any transaction until the remaining value and deposit are

fully depleted.

EQUIPMENT MAINTENANCE AND REPAIR SERVICES Octopus Equipment Maintenance Service Centre. Address: Unit 2107-10, 21/F, CDW Building, 388 Castle Peak Road, Tsuen Wan, NT, Hong Kong. (Please click here to view the map) Tel: 2266 2828. AUTOMATIC ADD VALUE SERVICE (AAVS) & OTHER RELOADING Alternatively, you can use the Automatic Add Value Service (AAVS) for all types of Octopus. When the stored value on an AAVS-linked Octopus reaches zero or a negative value, or when the remaining value plus the maximum negative value (HK$35 or HK$50 if your Octopus is an On-Loan Octopus issued on or after 1 October 2017 and HK$50 for Octopus on

個人客戶

你亦可用八達通銀包供款及提款。. iPhone用戶可透過八達通App即時增值 更可查閱餘額及消費紀錄、領取交通補貼 租用版八達通換卡計劃 聽到「嘟~嘟嘟」就要立即換新卡，再唔換 就用唔到！. 提升八達通儲值限額至港幣3,000元 透過八達通App或八達通服務站，將 CONSUMPTION VOUCHER SCHEME Leaving Hong Kong. The Government is set to launch the $5,000 consumption voucher scheme (the Scheme) soon. Holders of Octopus cards, Octopus on iPhone and Apple Watch, Smart Octopus in Samsung Pay, Huawei Pay Octopus and other Octopus products (including Bank Co-Brand Octopus, Octopus watches, Octopus ornaments, etc.) would be

able to register

OCTOPUS WALLET SERVICE Octopus Mastercard is a reloadable virtual Platinum prepaid card which allows you to shop globally at online merchants accepting Mastercard. Purchases made with the Octopus Mastercard are deducted directly from your Octopus Wallet, and you have full control over how much to reload and spend online. Octopus Wallet users can get an Octopus PERSONALISED OCTOPUS Personalised Octopus. If you have a Personalised Octopus, you can have your name and photo (optional) printed on it. Furthermore, you can enjoy Lost Octopus Reporting Service. Your Octopus is issued to you for your regular use. If your Personalised Octopus is issued on or after 1 October 2017, and has not had any add value or payment CHECK OCTOPUS BALANCE Check transactions. In addition to your balance, you can also check your last 10 transactions: At Octopus Enquiry Machines at MTR stations; At the Octopus Service Points located at convenient and high traffic locations; By requesting a printout at an MTR Customer Service Centre (not applicable to Octopus on Apple Pay and Smart Octopus in Samsung Pay) and 7-Eleven or Circle-K outlet (a HK$3 fee

個人客戶

你亦可用八達通銀包供款及提款。. iPhone用戶可透過八達通App即時增值 更可查閱餘額及消費紀錄、領取交通補貼 租用版八達通換卡計劃 聽到「嘟~嘟嘟」就要立即換新卡，再唔換 就用唔到！. 提升八達通儲值限額至港幣3,000元 透過八達通App或八達通服務站，將 CONSUMPTION VOUCHER SCHEME Leaving Hong Kong. The Government is set to launch the $5,000 consumption voucher scheme (the Scheme) soon. Holders of Octopus cards, Octopus on iPhone and Apple Watch, Smart Octopus in Samsung Pay, Huawei Pay Octopus and other Octopus products (including Bank Co-Brand Octopus, Octopus watches, Octopus ornaments, etc.) would be

able to register

OCTOPUS WALLET SERVICE Octopus Mastercard is a reloadable virtual Platinum prepaid card which allows you to shop globally at online merchants accepting Mastercard. Purchases made with the Octopus Mastercard are deducted directly from your Octopus Wallet, and you have full control over how much to reload and spend online. Octopus Wallet users can get an Octopus PERSONALISED OCTOPUS Personalised Octopus. If you have a Personalised Octopus, you can have your name and photo (optional) printed on it. Furthermore, you can enjoy Lost Octopus Reporting Service. Your Octopus is issued to you for your regular use. If your Personalised Octopus is issued on or after 1 October 2017, and has not had any add value or payment CHECK OCTOPUS BALANCE Check transactions. In addition to your balance, you can also check your last 10 transactions: At Octopus Enquiry Machines at MTR stations; At the Octopus Service Points located at convenient and high traffic locations; By requesting a printout at an MTR Customer Service Centre (not applicable to Octopus on Apple Pay and Smart Octopus in Samsung Pay) and 7-Eleven or Circle-K outlet (a HK$3 fee

個人客戶

你亦可用八達通銀包供款及提款。. iPhone用戶可透過八達通App即時增值 更可查閱餘額及消費紀錄、領取交通補貼 租用版八達通換卡計劃 聽到「嘟~嘟嘟」就要立即換新卡，再唔換 就用唔到！. 提升八達通儲值限額至港幣3,000元 透過八達通App或八達通服務站，將 AUTOMATIC ADD VALUE SERVICE (AAVS) The Automatic Add Value Service (AAVS) ensures you never run out of value on your Octopus. With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient. Apply now via 2266 2338! Sign up now!

ABOUT OCTOPUS CARD

Octopus card is a contactless stored value card that provides customers a simple, safe and secure way to pay. First launched in 1997 across public transport systems, the applications of the Octopus card (and other physical Octopus devices such as watches, key rings,

商業客戶

無起動成本，免首6個月手續費或至消費券計劃結束 (以較後者為準) 「轉數快」可即時轉賬收款至銀行戶口. 零售商戶成功開戶可獲贈八達通流動收款機一部 (售價：港幣228元) 網店商戶亦可透過商用版八達通App，製作專屬收款QR Code、電子收款展示牌或付款連結

OCTOPUS TYPES

An Octopus Ornament is a fully functioning Octopus and a fashionable accessory. Limited Edition Octopus are printed with special designs. Like any other Octopus, both Octopus Ornaments and Limited Edition Octopus can have a maximum stored value of HK$3,000. Selected co-named Cross Border Octopus and Licensed Octopus products are also available. OCTOPUS MASTERCARD® Octopus Mastercard is a reloadable virtual Platinum prepaid card which allows you to shop globally at online merchants accepting Mastercard*. Purchases made with the Octopus Mastercard are deducted directly from your Octopus Wallet, and you have full control over how much to reload

and spend online.

CORPORATE STRUCTURE

Corporate Structure. Established in 2005, Octopus Holdings Limited is owned by the major transport operators in Hong Kong and is also holding company of Octopus Cards Limited, operator of one of the world's leading contactless smart card payment systems. The holding company was incorporated after a restructuring aimed at spinning off

Octopus

EASILY TRANSFER TO ELDER OCTOPUS If you are aged 65 or above, you can now easily transfer from your Adult Octopus # to an Elder Octopus at any Octopus Service Point so that you can enjoy the Government Public Transport Fare Concession Scheme for the Elderly. Most of the services or offers stored on the Adult Octopus will be automatically transferred to the Elder Octopus. 八達通銀包服務 八達通根據儲值支付工具牌照營運，提供多元化的線下及線上八達通支付服務，以配合客戶不同的支付需要。

個人八達通

個人八達通.

如你申請個人八達通，八達通上可印有你的姓名及可選擇加上照片｡. 此外, 你更可享有 八達通報失服務 。. 發給你的八達通是供你持續使用。. 若你的個人八達通是於2017年10月1日或以後發出並在三年內並無增值或作支付用途，將會成為

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