NEWCASTLE-UNDER-LYME BOROUGH COUNCILA TO ZCONTACT USALL SERVICESMY ACCOUNTCOMMUNITYCOUNCILLORS Newcastle-under-Lyme Borough Council - most transactions can be

carried out online.

RECYCLING AND WASTE

Disposal of used tissues and disposable wipes. This is a short video to show residents how to safely dispose of their used tissues and disposable cloths/wipes during the current coronavirus outbreak. Individuals with confirmed COVID-19 who have been assessed as suitable for self-isolation can store their personal waste (e.g.; used tissues and disposable cleaning cloths) HOME | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Jubilee2 Brunswick Street Newcastle-under-Lyme Staffordshire ST5 1HG. Social media: Call us on 01782 616606

COUNCIL TAX

Council Tax is the way you help pay for local services the Council provides. Each Council sets the level of Council Tax in its own area but the amount you pay depends on the value of your property. Below are links to summarised information on the Council's spending plans and Council Tax. They also include information on the spending plans of Staffordshire County Council, PLANNING APPLICATIONS Not all work will require planning permission. You can check the interactive guide on the Planning Portal to see what does and doesn't need planning permission. If your property is a listed building you must also apply for listed building consent. Planning permission may also be needed if your property lies within a conservation area. Newcastle-under-Lyme Borough Council, as PLANNING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Planning update in response to Covid-19 Due to the current exceptional circumstances regarding Covid-19 and the Government’s advice regarding social distancing and essential journeys to work, our planning teams are now working from home. This has the following implications: We are processing new applications, pre-application enquiries, tree applications and discharge of FOOD WASTE | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Putting food waste in your kitchen bin with everything else means that it covers everything in smelly food waste, and you have to empty your kitchen bin more often. Leaving food waste in your rubbish bin for 2 weeks between collections means the bin always smells and that’s never nice, especially in the summer. The food waste service gives you free hygienic liners for your REPORT POLLUTION, ENVIRONMENTAL OR LANDFILL SITE ISSUE Data Processing Statement. Your information will be processed electronically by Newcastle-under-Lyme Borough Council. We will not disclose your information to another organisation unless it is to help prevent fraud, is necessary by law, or is required to provide the service. Your information will not be sold to anyone and we will only

keep your

ORDER A CONTAINER OR STICKER Recycling and food waste containers Please use this online form to order a blue recycling bin, blue recycling bag, food waste caddy liner, kitchen food waste caddy (small, silver, indoor), or outdoor food waste caddy (larger, green, for presentation on collection day). Lost or stolen household rubbish bin If your household rubbish wheelie bin has been lost or stolen use this SWIMMING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL At Jubilee2 we love swimming as much as you do! We wanted to give you lots of great reasons to swimming, so we introduced swimming lessons for babies, children and adults to help make sure everyone makes the most of the water. We have also created diverse timetables that include public swims, lane swimming, adult-only swimming and lots of

family fun.

NEWCASTLE-UNDER-LYME BOROUGH COUNCILA TO ZCONTACT USALL SERVICESMY ACCOUNTCOMMUNITYCOUNCILLORS Newcastle-under-Lyme Borough Council - most transactions can be

carried out online.

RECYCLING AND WASTE

Disposal of used tissues and disposable wipes. This is a short video to show residents how to safely dispose of their used tissues and disposable cloths/wipes during the current coronavirus outbreak. Individuals with confirmed COVID-19 who have been assessed as suitable for self-isolation can store their personal waste (e.g.; used tissues and disposable cleaning cloths) HOME | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Jubilee2 Brunswick Street Newcastle-under-Lyme Staffordshire ST5 1HG. Social media: Call us on 01782 616606

COUNCIL TAX

Council Tax is the way you help pay for local services the Council provides. Each Council sets the level of Council Tax in its own area but the amount you pay depends on the value of your property. Below are links to summarised information on the Council's spending plans and Council Tax. They also include information on the spending plans of Staffordshire County Council, PLANNING APPLICATIONS Not all work will require planning permission. You can check the interactive guide on the Planning Portal to see what does and doesn't need planning permission. If your property is a listed building you must also apply for listed building consent. Planning permission may also be needed if your property lies within a conservation area. Newcastle-under-Lyme Borough Council, as PLANNING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Planning update in response to Covid-19 Due to the current exceptional circumstances regarding Covid-19 and the Government’s advice regarding social distancing and essential journeys to work, our planning teams are now working from home. This has the following implications: We are processing new applications, pre-application enquiries, tree applications and discharge of FOOD WASTE | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Putting food waste in your kitchen bin with everything else means that it covers everything in smelly food waste, and you have to empty your kitchen bin more often. Leaving food waste in your rubbish bin for 2 weeks between collections means the bin always smells and that’s never nice, especially in the summer. The food waste service gives you free hygienic liners for your REPORT POLLUTION, ENVIRONMENTAL OR LANDFILL SITE ISSUE Data Processing Statement. Your information will be processed electronically by Newcastle-under-Lyme Borough Council. We will not disclose your information to another organisation unless it is to help prevent fraud, is necessary by law, or is required to provide the service. Your information will not be sold to anyone and we will only

keep your

ORDER A CONTAINER OR STICKER Recycling and food waste containers Please use this online form to order a blue recycling bin, blue recycling bag, food waste caddy liner, kitchen food waste caddy (small, silver, indoor), or outdoor food waste caddy (larger, green, for presentation on collection day). Lost or stolen household rubbish bin If your household rubbish wheelie bin has been lost or stolen use this SWIMMING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL At Jubilee2 we love swimming as much as you do! We wanted to give you lots of great reasons to swimming, so we introduced swimming lessons for babies, children and adults to help make sure everyone makes the most of the water. We have also created diverse timetables that include public swims, lane swimming, adult-only swimming and lots of

family fun.

COUNCIL TAX

Council Tax is the way you help pay for local services the Council provides. Each Council sets the level of Council Tax in its own area but the amount you pay depends on the value of your property. Below are links to summarised information on the Council's spending plans and Council Tax. They also include information on the spending plans of Staffordshire County Council, CORONAVIRUS AND THE RECYCLING, FOOD WASTE, HOUSEHOLD Coronavirus: safe disposal of used tissues, disposable cloths and wipes. If you have confirmed or suspected coronavirus, or symptoms of the virus, you must bag up any used tissues, disposal cloths or wipes and leave them for 72 hours before putting them into your household rubbish for disposal. This keeps our staff safe, so that we can continue to offer undisrupted LOCAL PLAN EVIDENCE BASE The Local Plan evidence base is comprised of reports, assessments and studies covering topic areas relevant to planning and development of the borough. The information is used to inform and guide the preparation of planning policy and proposals in the Local Plan. Evidence prepared prior to 2021 to support the Joint Local Plan (now discontinued), has been published for ORDER A CONTAINER OR STICKER Recycling and food waste containers Please use this online form to order a blue recycling bin, blue recycling bag, food waste caddy liner, kitchen food waste caddy (small, silver, indoor), or outdoor food waste caddy (larger, green, for presentation on collection day). Lost or stolen household rubbish bin If your household rubbish wheelie bin has been lost or stolen use this BUS PASSES FOR OLDER OR DISABLED RESIDENTS Telephone: 0300 111 8000 - or you can apply and renew online at the Staffordshire County Council web page via the following link:-. Bus Passes for Older or Disabled Residents. Or, in person at:-. Newcastle Library, Castle House, Barracks Road, Newcastle-under-Lyme, ST5 1BL.

Tel: 0300 111 8000.

COVID-19 CORONAVIRUS TESTING Why are people being asked to get tested? The number of cases of Covid-19 has increased very steeply and the NHS is under unprecedented pressure. We are now under a national lockdown and people must not leave or be outside their home except where necessary. This is the law. Some people may need to leave home, for example: to shop for basic necessities, go to work if they HOW TO USE THE ONLINE BOOKING SYSTEM Please use the following as a guide to access the online booking system at Jubilee2. When we reopen all sessions will be bookable either online or over the phone (01782 616606). 1) Go To www.jubilee2.com and head to the online booking page by clicking the ‘Book A Class Link’ (see Screenshot). 2) Having clicked the link ‘Book a Class’ you will be taken to the Jubilee2 Booking

WALLEY’S QUARRY

This information below sets out what the Council and its partner agencies can do in relation to Walley's Quarry. Newcastle-under-Lyme Borough Council, The Environment Agency, Staffordshire County Council and Public Health England are working together in relation to issues reported by residents and concerned residents. HOUSING BENEFIT AND COUNCIL TAX SUPPORT Housing Benefit and Council Tax Support is available to help people who are on benefits, or who have low incomes, to pay their rent and Council Tax. It is paid by local councils. This section explains how to apply for Housing Benefit and Council Tax Support. To find out if you will qualify for Housing Benefit and/or Council Tax Support please use this online calculator From 27

GARDEN WASTE

Please only subscribe to this service if you live in/your property is in the Borough of Newcastle-under-Lyme. From 2 November 2020 garden waste subscriptions taken out for 2020 need to be renewed, if you want your garden waste collections to continue in 2021. If your New Year resolution is to do more gardening, you can sign up via this link! NEWCASTLE-UNDER-LYME BOROUGH COUNCILA TO ZCONTACT USALL SERVICESMY ACCOUNTCOMMUNITYCOUNCILLORS Newcastle-under-Lyme Borough Council - most transactions can be

carried out online.

RECYCLING AND WASTE

Disposal of used tissues and disposable wipes. This is a short video to show residents how to safely dispose of their used tissues and disposable cloths/wipes during the current coronavirus outbreak. Individuals with confirmed COVID-19 who have been assessed as suitable for self-isolation can store their personal waste (e.g.; used tissues and disposable cleaning cloths) HOME | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Jubilee2 Brunswick Street Newcastle-under-Lyme Staffordshire ST5 1HG. Social media: Call us on 01782 616606 PLANNING APPLICATIONS Not all work will require planning permission. You can check the interactive guide on the Planning Portal to see what does and doesn't need planning permission. If your property is a listed building you must also apply for listed building consent. Planning permission may also be needed if your property lies within a conservation area. Newcastle-under-Lyme Borough Council, as

COUNCIL TAX

Council Tax is the way you help pay for local services the Council provides. Each Council sets the level of Council Tax in its own area but the amount you pay depends on the value of your property. Below are links to summarised information on the Council's spending plans and Council Tax. They also include information on the spending plans of Staffordshire County Council, FOOD WASTE | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Putting food waste in your kitchen bin with everything else means that it covers everything in smelly food waste, and you have to empty your kitchen bin more often. Leaving food waste in your rubbish bin for 2 weeks between collections means the bin always smells and that’s never nice, especially in the summer. The food waste service gives you free hygienic liners for your PLANNING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Planning update in response to Covid-19 Due to the current exceptional circumstances regarding Covid-19 and the Government’s advice regarding social distancing and essential journeys to work, our planning teams are now working from home. This has the following implications: We are processing new applications, pre-application enquiries, tree applications and discharge of REPORT POLLUTION, ENVIRONMENTAL OR LANDFILL SITE ISSUE Data Processing Statement. Your information will be processed electronically by Newcastle-under-Lyme Borough Council. We will not disclose your information to another organisation unless it is to help prevent fraud, is necessary by law, or is required to provide the service. Your information will not be sold to anyone and we will only

keep your

SWIMMING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL At Jubilee2 we love swimming as much as you do! We wanted to give you lots of great reasons to swimming, so we introduced swimming lessons for babies, children and adults to help make sure everyone makes the most of the water. We have also created diverse timetables that include public swims, lane swimming, adult-only swimming and lots of

family fun.

DECLARATION OF RESULT OF POLL NEWCASTLE -UNDER -LYME DECLARATION OF RESULT OF POLL Newcastle-under-Lyme Borough Council Election of Staffordshire County Councill ors on Thursday 6 May 2021 I, Martin Hamilton , being the Deputy Returning Officer at the following elections, do hereby give notice of the number of votes

recorded.

NEWCASTLE-UNDER-LYME BOROUGH COUNCILA TO ZCONTACT USALL SERVICESMY ACCOUNTCOMMUNITYCOUNCILLORS Newcastle-under-Lyme Borough Council - most transactions can be

carried out online.

RECYCLING AND WASTE

Disposal of used tissues and disposable wipes. This is a short video to show residents how to safely dispose of their used tissues and disposable cloths/wipes during the current coronavirus outbreak. Individuals with confirmed COVID-19 who have been assessed as suitable for self-isolation can store their personal waste (e.g.; used tissues and disposable cleaning cloths) HOME | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Jubilee2 Brunswick Street Newcastle-under-Lyme Staffordshire ST5 1HG. Social media: Call us on 01782 616606 PLANNING APPLICATIONS Not all work will require planning permission. You can check the interactive guide on the Planning Portal to see what does and doesn't need planning permission. If your property is a listed building you must also apply for listed building consent. Planning permission may also be needed if your property lies within a conservation area. Newcastle-under-Lyme Borough Council, as

COUNCIL TAX

Council Tax is the way you help pay for local services the Council provides. Each Council sets the level of Council Tax in its own area but the amount you pay depends on the value of your property. Below are links to summarised information on the Council's spending plans and Council Tax. They also include information on the spending plans of Staffordshire County Council, FOOD WASTE | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Putting food waste in your kitchen bin with everything else means that it covers everything in smelly food waste, and you have to empty your kitchen bin more often. Leaving food waste in your rubbish bin for 2 weeks between collections means the bin always smells and that’s never nice, especially in the summer. The food waste service gives you free hygienic liners for your PLANNING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Planning update in response to Covid-19 Due to the current exceptional circumstances regarding Covid-19 and the Government’s advice regarding social distancing and essential journeys to work, our planning teams are now working from home. This has the following implications: We are processing new applications, pre-application enquiries, tree applications and discharge of REPORT POLLUTION, ENVIRONMENTAL OR LANDFILL SITE ISSUE Data Processing Statement. Your information will be processed electronically by Newcastle-under-Lyme Borough Council. We will not disclose your information to another organisation unless it is to help prevent fraud, is necessary by law, or is required to provide the service. Your information will not be sold to anyone and we will only

keep your

SWIMMING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL At Jubilee2 we love swimming as much as you do! We wanted to give you lots of great reasons to swimming, so we introduced swimming lessons for babies, children and adults to help make sure everyone makes the most of the water. We have also created diverse timetables that include public swims, lane swimming, adult-only swimming and lots of

family fun.

DECLARATION OF RESULT OF POLL NEWCASTLE -UNDER -LYME DECLARATION OF RESULT OF POLL Newcastle-under-Lyme Borough Council Election of Staffordshire County Councill ors on Thursday 6 May 2021 I, Martin Hamilton , being the Deputy Returning Officer at the following elections, do hereby give notice of the number of votes

recorded.

COUNCIL TAX

Council Tax is the way you help pay for local services the Council provides. Each Council sets the level of Council Tax in its own area but the amount you pay depends on the value of your property. Below are links to summarised information on the Council's spending plans and Council Tax. They also include information on the spending plans of Staffordshire County Council, PLANNING APPLICATIONS Not all work will require planning permission. You can check the interactive guide on the Planning Portal to see what does and doesn't need planning permission. If your property is a listed building you must also apply for listed building consent. Planning permission may also be needed if your property lies within a conservation area. Newcastle-under-Lyme Borough Council, as

A TO Z OF SERVICES

Search within the A to Z A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Most Popular Items Ranked, not alphabetical 1) Council Tax 2) Planning Applications 3 BUS PASSES FOR OLDER OR DISABLED RESIDENTS Telephone: 0300 111 8000 - or you can apply and renew online at the Staffordshire County Council web page via the following link:-. Bus Passes for Older or Disabled Residents. Or, in person at:-. Newcastle Library, Castle House, Barracks Road, Newcastle-under-Lyme, ST5 1BL.

Tel: 0300 111 8000.

ORDER A CONTAINER OR STICKER Recycling and food waste containers Please use this online form to order a blue recycling bin, blue recycling bag, food waste caddy liner, kitchen food waste caddy (small, silver, indoor), or outdoor food waste caddy (larger, green, for presentation on collection day). Lost or stolen household rubbish bin If your household rubbish wheelie bin has been lost or stolen use this HOW TO USE THE ONLINE BOOKING SYSTEM Please use the following as a guide to access the online booking system at Jubilee2. When we reopen all sessions will be bookable either online or over the phone (01782 616606). 1) Go To www.jubilee2.com and head to the online booking page by clicking the ‘Book A Class Link’ (see Screenshot). 2) Having clicked the link ‘Book a Class’ you will be taken to the Jubilee2 Booking HOUSING BENEFIT AND COUNCIL TAX SUPPORT Housing Benefit and Council Tax Support is available to help people who are on benefits, or who have low incomes, to pay their rent and Council Tax. It is paid by local councils. This section explains how to apply for Housing Benefit and Council Tax Support. To find out if you will qualify for Housing Benefit and/or Council Tax Support please use this online calculator From 27 PUBLIC CONSULTATION INFORMS KNUTTON MASTERPLAN The results of a major public consultation exercise will be discussed by Newcastle-under-Lyme Borough Council’s Cabinet at their meeting on 9 June. It is expected that the consultation’s findings will inform a key scheme of planning proposals, known as the Knutton Masterplan, which will see improvements in housing, highways and community sports provision in the area in the

GARDEN WASTE

Please only subscribe to this service if you live in/your property is in the Borough of Newcastle-under-Lyme. From 2 November 2020 garden waste subscriptions taken out for 2020 need to be renewed, if you want your garden waste collections to continue in 2021. If your New Year resolution is to do more gardening, you can sign up via this link! POSTAL AND PROXY VOTING Postal and Proxy Voting. You can only vote if your name appears on the register of electors. If you're not sure whether you're registered, or if you need to register, please contact the Elections Team on 01782 717717. Even when an election has been called, you still have time to register up to 12 working days before polling day. NEWCASTLE-UNDER-LYME BOROUGH COUNCILA TO ZCONTACT USALL SERVICESMY ACCOUNTCOMMUNITYCOUNCILLORS Newcastle-under-Lyme Borough Council - most transactions can be

carried out online.

RECYCLING AND WASTE

Disposal of used tissues and disposable wipes. This is a short video to show residents how to safely dispose of their used tissues and disposable cloths/wipes during the current coronavirus outbreak. Individuals with confirmed COVID-19 who have been assessed as suitable for self-isolation can store their personal waste (e.g.; used tissues and disposable cleaning cloths) HOME | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Jubilee2 Brunswick Street Newcastle-under-Lyme Staffordshire ST5 1HG. Social media: Call us on 01782 616606 FOOD WASTE | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Putting food waste in your kitchen bin with everything else means that it covers everything in smelly food waste, and you have to empty your kitchen bin more often. Leaving food waste in your rubbish bin for 2 weeks between collections means the bin always smells and that’s never nice, especially in the summer. The food waste service gives you free hygienic liners for your PLANNING APPLICATIONS Not all work will require planning permission. You can check the interactive guide on the Planning Portal to see what does and doesn't need planning permission. If your property is a listed building you must also apply for listed building consent. Planning permission may also be needed if your property lies within a conservation area. Newcastle-under-Lyme Borough Council, as COUNCIL TAX AND BENEFITS Popular Services in this section Benefits This section provides information on who is eligible, how they are calculated and you will also find all forms needed to make your application. Benefit Fraud Details of how to report Benefit Fraud. My Account Manage my Council tax account. Council Tax Council Tax is the way you help pay for local services the Council provides. COLLECTION DATE FINDER Collection Date Finder. From this page you can find information about your recycling, household rubbish and garden waste collection dates. To begin you must specify your location. Type in any combination of building number or name, street and postcode. For best results enter at least two items of information, then press the submit button. ORDER A CONTAINER OR STICKER Recycling and food waste containers Please use this online form to order a blue recycling bin, blue recycling bag, food waste caddy liner, kitchen food waste caddy (small, silver, indoor), or outdoor food waste caddy (larger, green, for presentation on collection day). Lost or stolen household rubbish bin If your household rubbish wheelie bin has been lost or stolen use this SWIMMING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL At Jubilee2 we love swimming as much as you do! We wanted to give you lots of great reasons to swimming, so we introduced swimming lessons for babies, children and adults to help make sure everyone makes the most of the water. We have also created diverse timetables that include public swims, lane swimming, adult-only swimming and lots of

family fun.

REPORT POLLUTION, ENVIRONMENTAL OR LANDFILL SITE ISSUE Data Processing Statement. Your information will be processed electronically by Newcastle-under-Lyme Borough Council. We will not disclose your information to another organisation unless it is to help prevent fraud, is necessary by law, or is required to provide the service. Your information will not be sold to anyone and we will only

keep your

NEWCASTLE-UNDER-LYME BOROUGH COUNCILA TO ZCONTACT USALL SERVICESMY ACCOUNTCOMMUNITYCOUNCILLORS Newcastle-under-Lyme Borough Council - most transactions can be

carried out online.

RECYCLING AND WASTE

Disposal of used tissues and disposable wipes. This is a short video to show residents how to safely dispose of their used tissues and disposable cloths/wipes during the current coronavirus outbreak. Individuals with confirmed COVID-19 who have been assessed as suitable for self-isolation can store their personal waste (e.g.; used tissues and disposable cleaning cloths) HOME | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Jubilee2 Brunswick Street Newcastle-under-Lyme Staffordshire ST5 1HG. Social media: Call us on 01782 616606 FOOD WASTE | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Putting food waste in your kitchen bin with everything else means that it covers everything in smelly food waste, and you have to empty your kitchen bin more often. Leaving food waste in your rubbish bin for 2 weeks between collections means the bin always smells and that’s never nice, especially in the summer. The food waste service gives you free hygienic liners for your PLANNING APPLICATIONS Not all work will require planning permission. You can check the interactive guide on the Planning Portal to see what does and doesn't need planning permission. If your property is a listed building you must also apply for listed building consent. Planning permission may also be needed if your property lies within a conservation area. Newcastle-under-Lyme Borough Council, as COUNCIL TAX AND BENEFITS Popular Services in this section Benefits This section provides information on who is eligible, how they are calculated and you will also find all forms needed to make your application. Benefit Fraud Details of how to report Benefit Fraud. My Account Manage my Council tax account. Council Tax Council Tax is the way you help pay for local services the Council provides. COLLECTION DATE FINDER Collection Date Finder. From this page you can find information about your recycling, household rubbish and garden waste collection dates. To begin you must specify your location. Type in any combination of building number or name, street and postcode. For best results enter at least two items of information, then press the submit button. ORDER A CONTAINER OR STICKER Recycling and food waste containers Please use this online form to order a blue recycling bin, blue recycling bag, food waste caddy liner, kitchen food waste caddy (small, silver, indoor), or outdoor food waste caddy (larger, green, for presentation on collection day). Lost or stolen household rubbish bin If your household rubbish wheelie bin has been lost or stolen use this SWIMMING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL At Jubilee2 we love swimming as much as you do! We wanted to give you lots of great reasons to swimming, so we introduced swimming lessons for babies, children and adults to help make sure everyone makes the most of the water. We have also created diverse timetables that include public swims, lane swimming, adult-only swimming and lots of

family fun.

REPORT POLLUTION, ENVIRONMENTAL OR LANDFILL SITE ISSUE Data Processing Statement. Your information will be processed electronically by Newcastle-under-Lyme Borough Council. We will not disclose your information to another organisation unless it is to help prevent fraud, is necessary by law, or is required to provide the service. Your information will not be sold to anyone and we will only

keep your

ALL SERVICES

Advice Asylum and Immigration Citizens Advice Bureau Comments, Compliments and Complaints Data Protection Emergency Planning and Response Senior Railcard Business Business Advice Doing Business with the Council How to Tender for Work, Goods and Services Land and Premises Availability Licensing Starting your own Business Community Abandoned Cars and Vehicles Anti-Social

COUNCIL TAX

Council Tax is the way you help pay for local services the Council provides. Each Council sets the level of Council Tax in its own area but the amount you pay depends on the value of your property. Below are links to summarised information on the Council's spending plans and Council Tax. They also include information on the spending plans of Staffordshire County Council, CONTACT US | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Due to the Coronavirus pandemic and recommended measures to delay the spread of the virus Castle House and Kidsgrove Customer Service Centre is closed to the public until further notice. Most of our services can be accessed online. Online If you need to contact us out of hours it may be easier to do it online. PLANNING | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL Planning update in response to Covid-19 Due to the current exceptional circumstances regarding Covid-19 and the Government’s advice regarding social distancing and essential journeys to work, our planning teams are now working from home. This has the following implications: We are processing new applications, pre-application enquiries, tree applications and discharge of COLLECTION DATE FINDER Collection Date Finder. From this page you can find information about your recycling, household rubbish and garden waste collection dates. To begin you must specify your location. Type in any combination of building number or name, street and postcode. For best results enter at least two items of information, then press the submit button. A TO Z OF ITEMS FOR RECYCLING AND WASTE Getting the right thing in the right container is really important. If your household waste bin only has things in it which can’t be recycled, then you’ll have plenty of room in it. This is very important if people in your household use nappies or incontinence pads, or if you are a big family. If the wrong things end up in your recycling bin or bag we won’t be able to empty PUBLIC CONSULTATION INFORMS KNUTTON MASTERPLAN The results of a major public consultation exercise will be discussed by Newcastle-under-Lyme Borough Council’s Cabinet at their meeting on 9 June. It is expected that the consultation’s findings will inform a key scheme of planning proposals, known as the Knutton Masterplan, which will see improvements in housing, highways and community sports provision in the area in the HOW TO USE THE ONLINE BOOKING SYSTEM Please use the following as a guide to access the online booking system at Jubilee2. When we reopen all sessions will be bookable either online or over the phone (01782 616606). 1) Go To www.jubilee2.com and head to the online booking page by clicking the ‘Book A Class Link’ (see Screenshot). 2) Having clicked the link ‘Book a Class’ you will be taken to the Jubilee2 Booking TRACK, INSPECT AND COMMENT ON AN APPLICATION Applications for planning permission, listed building consent and conservation area consent can be inspected and commented on in a number of different ways. Online Use our online system (Public Access) to search for, track and comment on planning applications. The Council continues to aim to have all application documentation available online within five days of the receipt of REPORT POLLUTION, ENVIRONMENTAL OR LANDFILL SITE ISSUE Data Processing Statement. Your information will be processed electronically by Newcastle-under-Lyme Borough Council. We will not disclose your information to another organisation unless it is to help prevent fraud, is necessary by law, or is required to provide the service. Your information will not be sold to anyone and we will only

keep your

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