DIVIDEND INFORMATION Dividend information. In light of the exceptional circumstances and performance in the past year, the Group will not be paying a dividend in respect of 2020. The Board understands how important dividends are to many of our shareholders and we are committed to reinstating dividend payments when performance recovers. PLAN A JOURNEY & BUY TICKETS Click on the links below to plan a journey and book tickets on our different services. During the current Coronavirus (Covid-19) situation there are changes to services in all areas of our business. Please visit the relevant customer websites for updates on which services are operating. Open all.

NORTH AMERICA

North America, National Express Group . Student Transportation. The student transportation business operates through medium-term contracts awarded by local school boards to provide safe and reliable transport for students, and is the second largest private operator in North

America.

REPORTS - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. CORPORATE GOVERNANCE NATIONAL EXPRESS ACCESSIBLE TRANSPORT PLAYS ITS PART WITH With the continued roll-out of the Covid-19 vaccination programme, National Express Accessible Transport (NEAT) is playing its part by taking vulnerable customers to get their vaccinations. NEAT operates the Ring and Ride service on behalf of Transport for West Midlands (TfWM). With many customers staying at home and the number of trips reduced, NEAT is making dedicated vehicles MACRO/EXTERNAL RISKS The Group carries out appropriate lobbying and communication, highlighting especially the importance of public transport to central and local government. Focus on operational excellence and delivering value in our franchises and contracts, and to our fare paying customers. Ongoing close monitoring of specific Brexit-related risk

issues.

GOVERNANCE FRAMEWORK

EMPLOYEE SURVEYS

Employee Surveys. The level of employee engagement, compliance with our policies and people management standards are monitored at divisional level through employee and customer feedback and internal human resource management systems. The views of our employees matter. To gauge engagement in the business, we conduct separate employee

surveys.

GERMANY - NATIONAL EXPRESS GROUP PLC Germany. We operate the Rhine-Münster Express and the Rhine-Wupper-Bahn contracted rail services in Germany, and in 2020 began to operate three Rhine-Ruhr Express (RRX) services, the first two started in 2019 and the third in December 2020. DIVIDEND INFORMATION Dividend information. In light of the exceptional circumstances and performance in the past year, the Group will not be paying a dividend in respect of 2020. The Board understands how important dividends are to many of our shareholders and we are committed to reinstating dividend payments when performance recovers. PLAN A JOURNEY & BUY TICKETS Click on the links below to plan a journey and book tickets on our different services. During the current Coronavirus (Covid-19) situation there are changes to services in all areas of our business. Please visit the relevant customer websites for updates on which services are operating. Open all.

NORTH AMERICA

North America, National Express Group . Student Transportation. The student transportation business operates through medium-term contracts awarded by local school boards to provide safe and reliable transport for students, and is the second largest private operator in North

America.

REPORTS - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. CORPORATE GOVERNANCE NATIONAL EXPRESS ACCESSIBLE TRANSPORT PLAYS ITS PART WITH With the continued roll-out of the Covid-19 vaccination programme, National Express Accessible Transport (NEAT) is playing its part by taking vulnerable customers to get their vaccinations. NEAT operates the Ring and Ride service on behalf of Transport for West Midlands (TfWM). With many customers staying at home and the number of trips reduced, NEAT is making dedicated vehicles MACRO/EXTERNAL RISKS The Group carries out appropriate lobbying and communication, highlighting especially the importance of public transport to central and local government. Focus on operational excellence and delivering value in our franchises and contracts, and to our fare paying customers. Ongoing close monitoring of specific Brexit-related risk

issues.

GOVERNANCE FRAMEWORK

EMPLOYEE SURVEYS

Employee Surveys. The level of employee engagement, compliance with our policies and people management standards are monitored at divisional level through employee and customer feedback and internal human resource management systems. The views of our employees matter. To gauge engagement in the business, we conduct separate employee

surveys.

GERMANY - NATIONAL EXPRESS GROUP PLC Germany. We operate the Rhine-Münster Express and the Rhine-Wupper-Bahn contracted rail services in Germany, and in 2020 began to operate three Rhine-Ruhr Express (RRX) services, the first two started in 2019 and the third in December 2020. INVESTORS - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and DIVIDEND INFORMATION Dividend information. In light of the exceptional circumstances and performance in the past year, the Group will not be paying a dividend in respect of 2020. The Board understands how important dividends are to many of our shareholders and we are committed to reinstating dividend payments when performance recovers. PLAN A JOURNEY & BUY TICKETS Click on the links below to plan a journey and book tickets on our different services. During the current Coronavirus (Covid-19) situation there are changes to services in all areas of our business. Please visit the relevant customer websites for updates on which services are operating. Open all.

NORTH AMERICA

North America, National Express Group . Student Transportation. The student transportation business operates through medium-term contracts awarded by local school boards to provide safe and reliable transport for students, and is the second largest private operator in North

America.

APPOINTMENT OF GROUP CHIEF EXECUTIVE OFFICER Appointment of Group Chief Executive Officer. National Express Group PLC is pleased to announce the appointment of Jose Ignacio Garat as Group Chief Executive with effect from 1 November 2020. Chris Davies will step down as interim Group Chief Executive from this date but remain as Group Finance Director. Ignacio was, until recently, Senior NEW CAMPAIGN TO WELCOME PASSENGERS SAFELY BACK ON BOARD Train, tram and bus services are safe, ready and waiting to welcome more passengers back on board following the relaxation of Covid 19 lockdown measures. That is the focus of a new campaign ‘ready when you’re ready’ launched this week to show that the extensive public transport network is available to be used to safely travel about the West Midlands whether for work or a pleasant day out.

CHARITY SUPPORT

Corporate support for charities. In May 2012, we launched the National Express Foundation, to support the development achievement of young people through the provision of student bursaries and community grants. This is our principal channel for charitable support. You can find out more about the Foundation in its own section of the website.

EMPLOYEE SURVEYS

Employee Surveys. The level of employee engagement, compliance with our policies and people management standards are monitored at divisional level through employee and customer feedback and internal human resource management systems. The views of our employees matter. To gauge engagement in the business, we conduct separate employee

surveys.

GERMANY - NATIONAL EXPRESS GROUP PLC Germany. We operate the Rhine-Münster Express and the Rhine-Wupper-Bahn contracted rail services in Germany, and in 2020 began to operate three Rhine-Ruhr Express (RRX) services, the first two started in 2019 and the third in December 2020. NATIONAL EXPRESS ACQUIRES MAJORITY STAKE IN SILICON VALLEY National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. HOME - NATIONAL EXPRESS GROUP PLCABOUT USOUR WAYINVESTORSMEDIACAREERSCUSTOMERS National Express is a leading international public transport operator, with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East.

NORTH AMERICA

North America, National Express Group . Student Transportation. The student transportation business operates through medium-term contracts awarded by local school boards to provide safe and reliable transport for students, and is the second largest private operator in North

America.

PLAN A JOURNEY & BUY TICKETS Click on the links below to plan a journey and book tickets on our different services. During the current Coronavirus (Covid-19) situation there are changes to services in all areas of our business. Please visit the relevant customer websites for updates on which services are operating. Open all. CORPORATE GOVERNANCE REPORTS - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. CONTACT US - NATIONAL EXPRESS GROUP PLC Call: 0121 254 7272. Please note this number should only be used for enquiries about the local bus services in the West Midlands, Coventry and Dundee. The team on this number cannot deal with enquiries about National Express coach services. Write to us at: National Express UK Bus Customer Relations. 51 Bordesley Green. NATIONAL EXPRESS ACCESSIBLE TRANSPORT CELEBRATES ITS FIRST National Express Accessible Transport (NEAT) is celebrating an exciting milestone this week as it marks its first 12 months in operation. On 1 August 2019, NEAT officially became part of National Express Group, securing hundreds of jobs across the West Midlands and saving vital transport services for those in the community that need

it most.

MACRO/EXTERNAL RISKS The Group carries out appropriate lobbying and communication, highlighting especially the importance of public transport to central and local government. Focus on operational excellence and delivering value in our franchises and contracts, and to our fare paying customers. Ongoing close monitoring of specific Brexit-related risk

issues.

GOVERNANCE FRAMEWORK GERMANY - NATIONAL EXPRESS GROUP PLC Germany. We operate the Rhine-Münster Express and the Rhine-Wupper-Bahn contracted rail services in Germany, and in 2020 began to operate three Rhine-Ruhr Express (RRX) services, the first two started in 2019 and the third in December 2020. HOME - NATIONAL EXPRESS GROUP PLCABOUT USOUR WAYINVESTORSMEDIACAREERSCUSTOMERS National Express is a leading international public transport operator, with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East.

NORTH AMERICA

North America, National Express Group . Student Transportation. The student transportation business operates through medium-term contracts awarded by local school boards to provide safe and reliable transport for students, and is the second largest private operator in North

America.

PLAN A JOURNEY & BUY TICKETS Click on the links below to plan a journey and book tickets on our different services. During the current Coronavirus (Covid-19) situation there are changes to services in all areas of our business. Please visit the relevant customer websites for updates on which services are operating. Open all. CORPORATE GOVERNANCE REPORTS - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. CONTACT US - NATIONAL EXPRESS GROUP PLC Call: 0121 254 7272. Please note this number should only be used for enquiries about the local bus services in the West Midlands, Coventry and Dundee. The team on this number cannot deal with enquiries about National Express coach services. Write to us at: National Express UK Bus Customer Relations. 51 Bordesley Green. NATIONAL EXPRESS ACCESSIBLE TRANSPORT CELEBRATES ITS FIRST National Express Accessible Transport (NEAT) is celebrating an exciting milestone this week as it marks its first 12 months in operation. On 1 August 2019, NEAT officially became part of National Express Group, securing hundreds of jobs across the West Midlands and saving vital transport services for those in the community that need

it most.

MACRO/EXTERNAL RISKS The Group carries out appropriate lobbying and communication, highlighting especially the importance of public transport to central and local government. Focus on operational excellence and delivering value in our franchises and contracts, and to our fare paying customers. Ongoing close monitoring of specific Brexit-related risk

issues.

GOVERNANCE FRAMEWORK GERMANY - NATIONAL EXPRESS GROUP PLC Germany. We operate the Rhine-Münster Express and the Rhine-Wupper-Bahn contracted rail services in Germany, and in 2020 began to operate three Rhine-Ruhr Express (RRX) services, the first two started in 2019 and the third in December 2020. PLAN A JOURNEY & BUY TICKETS Click on the links below to plan a journey and book tickets on our different services. During the current Coronavirus (Covid-19) situation there are changes to services in all areas of our business. Please visit the relevant customer websites for updates on which services are operating. Open all. ABOUT US - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. DIVIDEND INFORMATION Dividend information. In light of the exceptional circumstances and performance in the past year, the Group will not be paying a dividend in respect of 2020. The Board understands how important dividends are to many of our shareholders and we are committed to reinstating dividend payments when performance recovers. THE GROUP - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. OUR VISION, PURPOSE AND VALUES Our Vision is to be the world's premier mass transit operator with services offering leading safety, reliability and environmental standards that customers trust and value. Our Vision is rooted on a Belief that: Driving modal shift from cars to high quality mass transit is fundamental to a safe, green and prosperous future. Our

Purpose is to

BOARD OF DIRECTORS

Chairman, Engineering and Physical Science Research Council (2007-2012) Chief Executive, Network Rail (including its predecessor, Railtrack) (2001-2007) Chief Executive, Costain Group PLC (1997-2001) Chief Executive, Union Railways (1993-1997) Various roles, John Laing PLC (1966–1993) Board Appointment: January 2013 and as Chairman

February 2013.

CUSTOMER CONTACTS

Main Switchboard Tel: 0845 013 0130. Note: Calls to this number cost 3p/min plus your telephone company's access charge. If you are a customer with an enquiry about using our services, please use the contact points listed above. If you are not sure of who you GOVERNANCE FRAMEWORK Section 172 of the Companies Act. In accordance with Section 172 (1) Companies Act 2006, the Company’s Directors must act in a way that they consider, in good faith, would be most likely to promote the success of the Company for the benefit of its members as a whole, and in doing so have regard (amongst other matters) to: Long term

consequences.

NATIONAL EXPRESS ACCESSIBLE TRANSPORT PLAYS ITS PART WITH With the continued roll-out of the Covid-19 vaccination programme, National Express Accessible Transport (NEAT) is playing its part by taking vulnerable customers to get their vaccinations. NEAT operates the Ring and Ride service on behalf of Transport for West Midlands (TfWM). With many customers staying at home and the number of trips reduced, NEAT is making dedicated vehicles

DRIVING OUT HARM

Driving Out Harm. The Driving Out Harm programme encourages staff to make sure that their workplace is safe and that they put the safety of customers and colleagues first at all times. The programme has been running since 2011 and is supported by training and internal marketing activity including posters, pledge cards, training booklets and HOME - NATIONAL EXPRESS GROUP PLCABOUT USOUR WAYINVESTORSMEDIACAREERSCUSTOMERS National Express is a leading international public transport operator, with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East.

NORTH AMERICA

North America, National Express Group . Student Transportation. The student transportation business operates through medium-term contracts awarded by local school boards to provide safe and reliable transport for students, and is the second largest private operator in North

America.

PLAN A JOURNEY & BUY TICKETS National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. CORPORATE GOVERNANCE REPORTS - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. CONTACT US - NATIONAL EXPRESS GROUP PLC National Express West Midlands National Express Coventry Xplore Dundee. For information about our bus services visit: www.nxbus.co.uk

Send an email to us

NATIONAL EXPRESS ACCESSIBLE TRANSPORT CELEBRATES ITS FIRST National Express Accessible Transport (NEAT) is celebrating an exciting milestone this week as it marks its first 12 months in operation. On 1 August 2019, NEAT officially became part of National Express Group, securing hundreds of jobs across the West Midlands and saving vital transport services for those in the community that need

it most.

MACRO/EXTERNAL RISKS National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. GOVERNANCE FRAMEWORK GERMANY - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. HOME - NATIONAL EXPRESS GROUP PLCABOUT USOUR WAYINVESTORSMEDIACAREERSCUSTOMERS National Express is a leading international public transport operator, with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East.

NORTH AMERICA

North America, National Express Group . Student Transportation. The student transportation business operates through medium-term contracts awarded by local school boards to provide safe and reliable transport for students, and is the second largest private operator in North

America.

PLAN A JOURNEY & BUY TICKETS National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. CORPORATE GOVERNANCE REPORTS - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. CONTACT US - NATIONAL EXPRESS GROUP PLC National Express West Midlands National Express Coventry Xplore Dundee. For information about our bus services visit: www.nxbus.co.uk

Send an email to us

NATIONAL EXPRESS ACCESSIBLE TRANSPORT CELEBRATES ITS FIRST National Express Accessible Transport (NEAT) is celebrating an exciting milestone this week as it marks its first 12 months in operation. On 1 August 2019, NEAT officially became part of National Express Group, securing hundreds of jobs across the West Midlands and saving vital transport services for those in the community that need

it most.

MACRO/EXTERNAL RISKS National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. GOVERNANCE FRAMEWORK GERMANY - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. ABOUT US - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. PLAN A JOURNEY & BUY TICKETS National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. THE GROUP - NATIONAL EXPRESS GROUP PLC National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. DIVIDEND INFORMATION National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. OUR VISION, PURPOSE AND VALUES National Express Group. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. GOVERNANCE FRAMEWORK National express Group Governance framework . Board and Committee structure. Below is the Company’s governance framework which provides an overview of the roles, responsibilities and reporting lines of the Board and its Committees.

CUSTOMER CONTACTS

National Express West Midlands National Express Coventry. For information about our bus services visit: www.nxbus.co.uk Send an email using the bus online contact form. Call: 0121 254 7272 NATIONAL EXPRESS ACCESSIBLE TRANSPORT PLAYS ITS PART WITH With the continued roll-out of the Covid-19 vaccination programme, National Express Accessible Transport (NEAT) is playing its part by taking vulnerable customers to get their vaccinations. NEAT operates the Ring and Ride service on behalf of Transport for West Midlands (TfWM). With many customers staying at home and the number of trips reduced, NEAT is making dedicated vehicles WEDRIVEU - NATIONAL EXPRESS GROUP PLC WeDriveU works with many leading brands to provide transport solutions. Our customer athenahealth offers a multi-modal transportation system using WeDriveU commuter and last-mile shuttles and onsite transportation demand management services, plus a host of other amenities including onsite car sharing and bike sharing.

DRIVING OUT HARM

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* National Express Bus raises over £9,300 for charity * National Express celebrates a cracking end to the twenty-tens * New Year - New Buses * National Express West Midlands to hold bus network events next

week

* National Express Coventry to extend route 20 into Nuneaton from

27th January 2020

* Coach company sees surge in sales ahead of weekend’s rail

disruption

* Kick-start 2020 the right way with cheaper than ever coach travel * National Express ranked top transport brand for UK consumers in YouGov’s Buzz Ranking list * National Express 82 and 87 are back in town * National Express Coach expands abroad for the first time * Scotland’s Bus industry gathers to set out Vision for 2030 * Hop on the bus for half term! * National Express reveals that #TDFR is the West Midlands’

favourite seat

* New 'Dublin Express' coach airport service will take off in March * National Express Purchases Largest Coach Operator on the South

Coast

* Plymouth man crowned as Coach Driver of the Year * Peak time travel restrictions lifted to help concessionary pass holders get to the shops * Latest Travel Advice from National Express * Latest Advice from National Express: Only Travel if Essential * New free shuttle bus service for NHS and social care staff * NHS heroes get free travel * Full suspension of Coach Services with Effect from 5 April 2020 * Buses carry rainbows * Rainbows across Dundee buses * Bus and coach industry pays tribute to key workers * VE Day 75 - National Express West Midlands pays tribute

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* New Year Savings on travel with National Express * Trends in UK Travel Help A Very Merry Record Breaking Christmas * Bus changes on the way * A Platinum makeover for route 50 * Make the smart move! * Mayor welcomes jailing of man after spate of thefts * National Express goes the extra mile for the Grand Brighton Half

Marathon

* Coventry to get new fully electric buses for greener, cleaner

journeys

* Tap 'n' grow - 3 million people pay contactless on the bus * mTickets are the smart choice * National Express celebrates nearly 100 years of Dimmock drivers * National Express Boosts Funds for Cancer Charity * King now reigns at National Express Coventry * National Express boosts late night travel connections * East Anglian coach operator retains its gold status with National

Express

* Xplore Dundee backs Living Wage City bid * Students get a helping hand from National Express West Midlands * Students celebrate National Express Coventry going Platinum * Xplore excels in satisfaction survey * Getting on and loving it * Not a model bus, but a bus model * It’s a double whammy as National Express crown two Coach Drivers

of the Year

* West Midlands bucking the trend as bus usage begins to grow * Travellers will benefit from increased access to Stansted Airport * National Express West Midlands accelerate its fundraising and raise over 4K for children’s cancer charity * National Express to run some iGo services from 1st April 2019 * National Express celebrate partner operators with awards night * Wishing a local legend a very happy retirement - Dave drives his

last bus

* National Express West Midlands signs up to new ticket scheme in

Staffordshire

* Xplore Dundee assesses Whitfield bus services * Beauty and the Beast - ballet and the buses * Xplore Dundee’s Outdoors * National Express is flying high at London Stansted Airport * Easy Easter bus travel * National Express wins another award for its industry-leading Master Driver programme * National Express offers artists a supersize canvas of dreams * Safer Travel Partnership for Dundee * Celebrating Birmingham Pride 2019 * Contactless: the change you’ve been looking for * National Express Coventry thanks drivers for incredible 200

years’ service

* National Express West Midlands celebrates May Day with contactless ticketing breakthrough * Xplore More with cut-price coach concert travel * Black Country bus drivers take on the world * Dundee to Edinburgh Airport coach service ready for take-off * Beast from the East is no match for Brian * National Express boosts #DontBeIdle campaign * National Express Comes Out Top * Not all heroes wear capes and drive batmobiles - some wear a hi-vis and drive buses! * National Express West Midlands team wins global safety award

* #ToysReunited

* Bus driver recognised for award for her actions during a robbery * City Circle now taking in Verdant Works * National Express Coventry consults customers on proposed bus route

changes

* Bus spitters face jail as DNA kits rolled out to more drivers * Xplore Dundee celebrates TWO mTicket milestones * Holiday-hop on the bus to see Oor Rabbie this summer! * National Express announce Driving Design finalists * Sandwell's transport boss is backing this year's Catch the Bus

Week campaign

* Bus engineering is a work of art * National Express celebrates national Clean Air Day * £7 million of brand-new green buses arrive at West Bromwich * Mason Xplores a bright future in buses * Not just an outstanding bus driver but an award-winning

Outstanding Citizen

* Airport Express off to a flying start * Bennetts hits 100% with National Express * West Midlands WASPIs get free travel * Why, why, why Diversion….? * National Express West Midlands wants passengers’ views on proposed changes to West Dudley routes * Xplore bus saves the day * National Express West Midlands’ Open Day goes down a storm * National Express engineers get their grimy hands on top trophies * Future of West Midlands door-to-door transport service is secured * Aspiring artist’s work to be seen by millions on supersize

mobile canvas

* National Express Coventry announces changes following public

consultation

* Special Daysaver for DunDee 80s gig * Small businesses get huge apprenticeship boost as more big employers sign up to levy transfer * Transport fan Alex enjoys a National Express West Midlands bus

visit

* Dundee bus driver hopes for gold at the end of the rainbow * Dudley bus driver takes on the UK * National Express Welcomes TfL Victoria Coach Station Decision * Brum Bus Bash in Billesley this weekend * A bloomin’ great bus service * National Express Coventry bus network changes event this Tuesday * British Safety Council says National Express West Midlands is its

world best

* We’ll be Des for Oktoberfest * Safe Travel for Safe Taysiders * National Express drives UK's 24-hour society forward * National Express ❤ Black Country High Streets * National Express leads the way to making Birmingham the UK’s first Living Wage city * Divine Comedy super-fan dazzles travellers with surprise performance ahead of band’s Birmingham gig * National Express - still cutting it on safety * National Express West Midlands bus service changes from 27 October

2019

* Proud poppy display on Dundee buses * National Express gives Birmingham Poppy Day a lift * Engineer Katie's star is officially rising * Xplore Dundee’s 2020 vision * National Express celebrates Living Wage Week * National Express announce renewed partnership with Wembley Stadium * Xplore Dundee celebrates Living Wage Week * Transport fan Alex gets his very own National Express West

Midlands bus

* Safety hat trick from National Express * National Express West Midlands drives up donations for Birmingham Children’s Hospital * Xplore Dundee resolves to run X90 for New Year * Rail strikes spark surge in demand for coach travel * National Express West Midlands spooks up £400 for CLIC Sargent

charity

* Black or Red? Bus bargains for everyone this weekend! * Teenagers ordered to pay compensation for bus fire * Freefalling fundraiser raises £1,600 for Breast Cancer Haven * Special anniversary surprise for Whaley Bridge couple * National Express West Midlands counts down to Christmas * National Express Coventry counts down to Christmas * Revealed: The UK’s Favourite Christmas Film * It's Frozen 3 for National Express Coventry bus fares * It's Frozen 3 for National Express bus fares * 2019 - Year Of The Bus Driver * National Express West Midlands offers a special Yuletide ride * This is the heart-warming moment one little girl had her Christmas wish come true thanks to National Express * National Express saves Christmas once again amid rail chaos * National Express picks up slack for Christmas travellers in the

South East

* National Express West Midlands announces changes to bus services

from 26th January

* In the rear-view mirror - a decade on the buses

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NATIONAL EXPRESS GROUP SETS OUT ZERO EMISSION VISION We have set out our vision to become the UK’s most sustainable bus

and coach company.

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WE'VE SUPPORTED OVER 20,000 YOUNG PEOPLE We doubled the amount of funding for the Foundation charity in 2018, helping over 20,000 young people across the West Midlands and Kent so

far.

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WE ARE A LIVING WAGE EMPLOYER We were the first private transport group to commit to paying all our UK employees a real Living Wage.

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PROUDLY SUPPORTING THOSE WHO SERVE We have officially renewed our commitment to supporting the Armed Forces, their families and veterans with a new covenant.

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PROVIDING OPPORTUNITIES FOR YOUNG PEOPLE In partnership with South & City College Birmingham, a new National Express Training Academy will help to tackle local youth unemployment.

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* Download (12 Mb PDF) A TRUSTED PARTNER DRIVING A CLEANER FUTURE

Annual Report 2019

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THE WAY WE OPERATE

* The way we operate

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Excellence

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Safety

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Customer

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People

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Community & Environment

* Corporate news

* 06 May 2020

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* All Corporate news RESULTS OF THE PLACING NATIONAL EXPRESS GROUP PLC (“National Express” or the “Company”) Results of the Placing National Express announces the successful pricing of the...

* Corporate news

* 06 May 2020

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* All Corporate news PROPOSED PLACING OF NEW ORDINARY SHARES NATIONAL EXPRESS GROUP PLC (“National Express”, the “Company” or the “Group”) Proposed placing of new ordinary shares National

Express today an...

TWITTER

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__ natexgroup

08 May 2020

__ Retweeted by Nat Ex Group As we're commemorating #VEDay I thought I'd post 3 of my favourite wartime transport pictures.This one from

1944 shows a gr…

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* All news across the Group * News across the Group

* 07 May 2020

VE DAY 75 - NATIONAL EXPRESS WEST MIDLANDS PAYS TRIBUTE The National Express bus division is joining the nation in marking the 75th anniversary of VE Day celebrations this Friday (8 May 2020).

During th...

* News across the Group

* 05 May 2020

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* All news across the Group BUS AND COACH INDUSTRY PAYS TRIBUTE TO KEY WORKERS The Confederation of Passenger Transport (CPT) along with operators is today (Tuesday 5 May 2020) thanking everyone in the bus and coach

industry f...

* News across the Group

* 21 Apr 2020

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* All news across the Group RAINBOWS ACROSS DUNDEE BUSES Despite the recent dry weather, rainbows have been breaking out on buses across Dundee. Xplore Dundee is celebrating and supporting NHS

staff and ...

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AGM 2020 - IMPORTANT UPDATE Find out about the updated arrangements for our 2020 Annual General Meeting and how shareholders can submit their vote electronically. * Download (12 Mb PDF)

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LATEST REPORTS

* Annual Report 2019

* 26 MAR 2020

Read the 2019 in review.

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* Audio webcast

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LATEST RESULTS

* Full Year Results

* 27 February 2020

Records achieved; new ambitions set

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FEATURED CASE STUDY

COMMITTED TO PAYING THE LIVING WAGE National Express has committed to become an accredited Living Wage

employer in the UK.

NATIONAL EXPRESS GROUP National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made 938 million journeys on our services in 2019. National Express Group PLC is a company registered in England and Wales, whose registered office is National Express House, Birmingham Coach Station, Mill Lane, Digbeth Birmingham, B5 6DD. Registered No:

2590560.

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