CHEAP PARCEL DELIVERY & COURIER SERVICE Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK. Download our app to send a personalised and meaningful video message with your parcel. Prices quoted are for a standard delivery of medium-sized drop-off parcels (compared on 06/04

PARCEL TRACKING

We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favorite retailer or a friend. You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your

OUR SERVICES

When you sign in to your Hermes account, sending and tracking your parcels is easy. You’ll have instant access to: 5,000+ Hermes ParcelShops and Lockers across the UK. Flexible parcel cover levels. Door-to-door courier services. Bulk parcels uploads. Regular, real-time tracking information. FIND A PARCELSHOP, PARCEL DROP OFF NEAR YOU Your local shop for sending, collecting and returning parcels. We have more than 5,000 ParcelShops across the UK, based in corner shops, fuel stations and independent businesses. Use them to send and return parcels – our Print In-Store devices mean you don’t even need to book online. Long opening hours. Open 7 days a week. HERMES CONTACT NUMBER: HOW TO CONTACT HERMES PARCEL DELIVERY We work closely with them, so they can raise a query directly with us on your behalf. Read our blog to find out more about our commitment to customer service. We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday. HOW TO RETURN A PARCEL WITH HERMES 3. Drop off your parcel or let your courier collect it. If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you). For our Lockers – open 24/7 – just print and attach the label, then drop off your parcel whenever it suits you. HOW DO I SUBMIT A CLAIM FOR A LOST OR DAMAGED PARCEL? We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network. If this happens, we will seek to remedy this and we are happy to pay up to the level of cover selected by the customer, for included

items. Please check

CAN I BUY COVER FOR MY PARCEL? FAQ'S Can I buy cover for my parcel? We include £20 cover on most non-compensation items for free. If your parcel’s value is more than �20, for a small fee you can increase the value of cover for your item up to £300. Please note that prohibited items and postable parcels aren’t covered, whatever their value. As well as prohibited

items, there

HERMES | INTERNATIONAL TRACKING With full international tracking provided on all Hermes International deliveries, why not check the status of your parcel today?

CYBER SECURITY

We're committed to protecting the privacy and security of our customers and website visitors. Staying safe online can be tricky, which is why we've created this handy guide to help you. Phishing is where cybercriminals ‘fish’ for personal data by sending you emails (or social media messages, SMS CHEAP PARCEL DELIVERY & COURIER SERVICE Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK. Download our app to send a personalised and meaningful video message with your parcel. Prices quoted are for a standard delivery of medium-sized drop-off parcels (compared on 06/04

PARCEL TRACKING

We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favorite retailer or a friend. You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your

OUR SERVICES

When you sign in to your Hermes account, sending and tracking your parcels is easy. You’ll have instant access to: 5,000+ Hermes ParcelShops and Lockers across the UK. Flexible parcel cover levels. Door-to-door courier services. Bulk parcels uploads. Regular, real-time tracking information. FIND A PARCELSHOP, PARCEL DROP OFF NEAR YOU Your local shop for sending, collecting and returning parcels. We have more than 5,000 ParcelShops across the UK, based in corner shops, fuel stations and independent businesses. Use them to send and return parcels – our Print In-Store devices mean you don’t even need to book online. Long opening hours. Open 7 days a week. HERMES CONTACT NUMBER: HOW TO CONTACT HERMES PARCEL DELIVERY We work closely with them, so they can raise a query directly with us on your behalf. Read our blog to find out more about our commitment to customer service. We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday. HOW TO RETURN A PARCEL WITH HERMES 3. Drop off your parcel or let your courier collect it. If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you). For our Lockers – open 24/7 – just print and attach the label, then drop off your parcel whenever it suits you. HOW DO I SUBMIT A CLAIM FOR A LOST OR DAMAGED PARCEL? We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network. If this happens, we will seek to remedy this and we are happy to pay up to the level of cover selected by the customer, for included

items. Please check

CAN I BUY COVER FOR MY PARCEL? FAQ'S Can I buy cover for my parcel? We include £20 cover on most non-compensation items for free. If your parcel’s value is more than �20, for a small fee you can increase the value of cover for your item up to £300. Please note that prohibited items and postable parcels aren’t covered, whatever their value. As well as prohibited

items, there

HERMES | INTERNATIONAL TRACKING With full international tracking provided on all Hermes International deliveries, why not check the status of your parcel today?

CYBER SECURITY

We're committed to protecting the privacy and security of our customers and website visitors. Staying safe online can be tricky, which is why we've created this handy guide to help you. Phishing is where cybercriminals ‘fish’ for personal data by sending you emails (or social media messages, SMS HOW TO RETURN A PARCEL WITH HERMES 3. Drop off your parcel or let your courier collect it. If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you). For our Lockers – open 24/7 – just print and attach the label, then drop off your parcel whenever it suits you.

PARCEL RETURNS

Quick and easy returns. Returning your parcels is easy with Hermes. You can drop off your parcels at your nearest drop off location or your friendly local courier can collect them from you. Choose from our most popular brands. Or search for your brand. NEXT DAY PARCEL DELIVERY AND COSTS Send your parcel with Next Day delivery from Hermes from just £4.76. Take your parcel to one of our ParcelShops by midday to have it delivered the next day. HERMES INTERNATIONAL It’s EASY too! It's easy to send from our 6,000 local ParcelShops & Lockers! Longer opening hours. Open 7 days a week. FREE parking nearby. We also offer a parcel courier service. Just tell us where you’d like your parcel collecting from: your work, home or wherever

you’d like!

TRACKING - MYHERMES

With full international tracking provided on all Hermes International deliveries, why not check the status of your parcel today? PARCEL SIZE AND WEIGHT GUIDE Weighing your parcel. There are several ways you can check the weight of your parcel: Use digital scales – regular kitchen (usually up to 1 or 2kg) and bathroom scales (heavier items) are ideal. Postal scales are even more accurate; Check online – retailers often show size and weight information online. If you don’t have scales, you can use this to accurately estimate the weight.

TRACKING - MYHERMES

Attempted Delivery, 1st attempt The delivery date of your parcel should be no later than 07/06/2021 CAN I BUY COVER FOR MY PARCEL? FAQ'S Can I buy cover for my parcel? We include £20 cover on most non-compensation items for free. If your parcel’s value is more than �20, for a small fee you can increase the value of cover for your item up to £300. Please note that prohibited items and postable parcels aren’t covered, whatever their value. As well as prohibited

items, there

WHAT CAN I DO IF I HAVEN'T RECEIVED MY PARCEL? What can I do if I haven’t received my parcel? If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can

look into it.

HOW DO I CANCEL MY ORDER? FAQ'S How do I cancel my order? You can cancel your order before 10pm on the day you made the booking. The refund will be back in your account in 3 to 5 working days. If you need to cancel your order after 10pm on the day you booked, you can get help to complete your refund from our customer service team. CHEAP PARCEL DELIVERY & COURIER SERVICE Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK. Download our app to send a personalised and meaningful video message with your parcel. Prices quoted are for a standard delivery of medium-sized drop-off parcels (compared on 06/04

PARCEL TRACKING

We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favorite retailer or a friend. You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your

OUR SERVICES

Login or sign up for a Hermes account to import your parcels from a variety of sources for much quicker management of your parcel

delivery.

SEND A PARCEL WITH HERMES. Send your parcel from a ParcelShop, based in more than 5,000 local businesses across the UK. Book online or with our app and drop it off in your local ParcelShop, or HERMES CONTACT NUMBER: HOW TO CONTACT HERMES PARCEL DELIVERY Provide us with the details of your query to get a quick, personal response from one of our dedicated parcel people in your local area. Our customer service team is changing. We’re listening to your feedback and we want to help you get the answers you need. If you’d like to contact Hermes about FIND A PARCELSHOP, PARCEL DROP OFF NEAR YOU Find your nearest Hermes drop off shop with the Hermes ParcelShop finder. Discover a ParcelShop near you and drop off your packages with

ease.

HOW TO RETURN A PARCEL WITH HERMES 3. Drop off your parcel or let your courier collect it. If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you). For our Lockers – open 24/7 – just print and attach the label, then drop off your parcel whenever it suits you. HOW DO I SUBMIT A CLAIM FOR A LOST OR DAMAGED PARCEL? We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network. If this happens, we will seek to remedy this and we are happy to pay up to the level of cover selected by the customer, for included

items. Please check

FIND YOUR NEAREST PARCELSHOP Login SPA for Hermes Digital Futures project. Please enter a location to see your nearest Hermes ParcelShop WHAT CAN I DO IF I HAVEN'T RECEIVED MY PARCEL? If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it CHEAP PARCEL DELIVERY & COURIER SERVICE Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK. Download our app to send a personalised and meaningful video message with your parcel. Prices quoted are for a standard delivery of medium-sized drop-off parcels (compared on 06/04

PARCEL TRACKING

We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favorite retailer or a friend. You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your

OUR SERVICES

Login or sign up for a Hermes account to import your parcels from a variety of sources for much quicker management of your parcel

delivery.

SEND A PARCEL WITH HERMES. Send your parcel from a ParcelShop, based in more than 5,000 local businesses across the UK. Book online or with our app and drop it off in your local ParcelShop, or HERMES CONTACT NUMBER: HOW TO CONTACT HERMES PARCEL DELIVERY Provide us with the details of your query to get a quick, personal response from one of our dedicated parcel people in your local area. Our customer service team is changing. We’re listening to your feedback and we want to help you get the answers you need. If you’d like to contact Hermes about FIND A PARCELSHOP, PARCEL DROP OFF NEAR YOU Find your nearest Hermes drop off shop with the Hermes ParcelShop finder. Discover a ParcelShop near you and drop off your packages with

ease.

HOW TO RETURN A PARCEL WITH HERMES 3. Drop off your parcel or let your courier collect it. If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you). For our Lockers – open 24/7 – just print and attach the label, then drop off your parcel whenever it suits you. HOW DO I SUBMIT A CLAIM FOR A LOST OR DAMAGED PARCEL? We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network. If this happens, we will seek to remedy this and we are happy to pay up to the level of cover selected by the customer, for included

items. Please check

FIND YOUR NEAREST PARCELSHOP Login SPA for Hermes Digital Futures project. Please enter a location to see your nearest Hermes ParcelShop WHAT CAN I DO IF I HAVEN'T RECEIVED MY PARCEL? If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it SEND A PARCEL WITH HERMES. Send your parcel from a ParcelShop, based in more than 5,000 local businesses across the UK. Book online or with our app and drop it off in your local ParcelShop, or OUR PRICES - PARCEL DELIVERY PRICES - HERMES Hermes prides itself on offering convenient, flexible and affordable deliveries. Our Parcel delivery covers a number of types of parcel and varying levels of compensation.

HELP AND SUPPORT

Got a question about sending, receiving or tracking a parcel with Hermes? Our help and support section may have the answers you're

looking for.

PARCEL SIZE AND WEIGHT GUIDE Weighing your parcel. There are several ways you can check the weight of your parcel: Use digital scales – regular kitchen (usually up to 1 or 2kg) and bathroom scales (heavier items) are ideal. Postal scales are even more accurate; Check online – retailers often show size and weight information online. If you don’t have scales, you can use this to accurately estimate the weight.

TRACKING - MYHERMES

With full international tracking provided on all Hermes International deliveries, why not check the status of your parcel today?

TRACKING - MYHERMES

Unfortunately, your HRM reference number does not match an order reference number created on our website. This could be because you have not booked this order with us or due to the tracking number changing while the parcel is in transit. FIND YOUR NEAREST PARCELSHOP Login SPA for Hermes Digital Futures project. Please enter a location to see your nearest Hermes ParcelShop

TRACKING - MYHERMES

Attempted Delivery, 1st attempt The delivery date of your parcel should be no later than 07/06/2021 WHAT CAN I DO IF I HAVEN'T RECEIVED MY PARCEL? If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it HOW DO I COMPLAIN ABOUT ONE OF YOUR SERVICES? FAQ'S Information on how to complain if the service you receive is below

your expectations.

CHEAP PARCEL DELIVERY & COURIER SERVICE Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK. Download our app to send a personalised and meaningful video message with your parcel. Prices quoted are for a standard delivery of medium-sized drop-off parcels (compared on 06/04

PARCEL TRACKING

We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favorite retailer or a friend. You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your

OUR SERVICES

When you sign in to your Hermes account, sending and tracking your parcels is easy. You’ll have instant access to: 5,000+ Hermes ParcelShops and Lockers across the UK. Flexible parcel cover levels. Door-to-door courier services. Bulk parcels uploads. Regular, real-time tracking information. FIND A PARCELSHOP, PARCEL DROP OFF NEAR YOU Your local shop for sending, collecting and returning parcels. We have more than 5,000 ParcelShops across the UK, based in corner shops, fuel stations and independent businesses. Use them to send and return parcels – our Print In-Store devices mean you don’t even need to book online. Long opening hours. Open 7 days a week. HERMES CONTACT NUMBER: HOW TO CONTACT HERMES PARCEL DELIVERY We work closely with them, so they can raise a query directly with us on your behalf. Read our blog to find out more about our commitment to customer service. We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday. SEND A PARCEL WITH HERMES. Send your parcel from a ParcelShop, based in more than 5,000 local businesses across the UK. Book online or with our app and drop it off in your local ParcelShop, or HOW TO RETURN A PARCEL WITH HERMES 3. Drop off your parcel or let your courier collect it. If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you). For our Lockers – open 24/7 – just print and attach the label, then drop off your parcel whenever it suits you. FIND YOUR NEAREST PARCELSHOP Find your nearest ParcelShop. List. Map. Please enter a location to see your nearest Hermes ParcelShop. HOW DO I SUBMIT A CLAIM FOR A LOST OR DAMAGED PARCEL? We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network. If this happens, we will seek to remedy this and we are happy to pay up to the level of cover selected by the customer, for included

items. Please check

WHAT CAN I DO IF I HAVEN'T RECEIVED MY PARCEL? What can I do if I haven’t received my parcel? If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can

look into it.

CHEAP PARCEL DELIVERY & COURIER SERVICE Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK. Download our app to send a personalised and meaningful video message with your parcel. Prices quoted are for a standard delivery of medium-sized drop-off parcels (compared on 06/04

PARCEL TRACKING

We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favorite retailer or a friend. You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your

OUR SERVICES

When you sign in to your Hermes account, sending and tracking your parcels is easy. You’ll have instant access to: 5,000+ Hermes ParcelShops and Lockers across the UK. Flexible parcel cover levels. Door-to-door courier services. Bulk parcels uploads. Regular, real-time tracking information. FIND A PARCELSHOP, PARCEL DROP OFF NEAR YOU Your local shop for sending, collecting and returning parcels. We have more than 5,000 ParcelShops across the UK, based in corner shops, fuel stations and independent businesses. Use them to send and return parcels – our Print In-Store devices mean you don’t even need to book online. Long opening hours. Open 7 days a week. HERMES CONTACT NUMBER: HOW TO CONTACT HERMES PARCEL DELIVERY We work closely with them, so they can raise a query directly with us on your behalf. Read our blog to find out more about our commitment to customer service. We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday. SEND A PARCEL WITH HERMES. Send your parcel from a ParcelShop, based in more than 5,000 local businesses across the UK. Book online or with our app and drop it off in your local ParcelShop, or HOW TO RETURN A PARCEL WITH HERMES 3. Drop off your parcel or let your courier collect it. If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you). For our Lockers – open 24/7 – just print and attach the label, then drop off your parcel whenever it suits you. FIND YOUR NEAREST PARCELSHOP Find your nearest ParcelShop. List. Map. Please enter a location to see your nearest Hermes ParcelShop. HOW DO I SUBMIT A CLAIM FOR A LOST OR DAMAGED PARCEL? We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network. If this happens, we will seek to remedy this and we are happy to pay up to the level of cover selected by the customer, for included

items. Please check

WHAT CAN I DO IF I HAVEN'T RECEIVED MY PARCEL? What can I do if I haven’t received my parcel? If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can

look into it.

SEND A PARCEL

3 EASY ways to send with Hermes. It's easy to send a parcel with Hermes! You can safely drop off your parcel at any of our 6,000+ ParcelShops and Lockers. Simply drop it off and we'll do the rest. We also offer a courier service. Just tell us where you'd like your parcel collecting from. OUR PRICES - PARCEL DELIVERY PRICES - HERMES Hermes prides itself on offering convenient, flexible and affordable deliveries. Our Parcel delivery covers a number of types of parcel and varying levels of compensation.

HELP AND SUPPORT

How to wrap a parcel. Prohibited and excluded items. Pricing. Size and dimensions. Send a parcel. Send a parcel from only £2.66. Return a parcel. Our fast and easy returns service. CHEAP PARCEL DELIVERY & COURIER SERVICE If you would prefer to speak to us, you can contact our call centre on 0330 808 5456 between 8:30am and 4:00pm Monday to Friday and 8:30am and 2:00pm Saturday, we are closed on Sundays.

TRACKING - MYHERMES

With full international tracking provided on all Hermes International deliveries, why not check the status of your parcel today? HOW DO I COMPLAIN ABOUT ONE OF YOUR SERVICES? FAQ'S Information on how to complain if the service you receive is below

your expectations.

TRACKING - MYHERMES

Attempted Delivery, 1st attempt The delivery date of your parcel should be no later than 07/06/2021 CAN I BUY COVER FOR MY PARCEL? FAQ'S Can I buy cover for my parcel? We include £20 cover on most non-compensation items for free. If your parcel’s value is more than �20, for a small fee you can increase the value of cover for your item up to £300. Please note that prohibited items and postable parcels aren’t covered, whatever their value. As well as prohibited

items, there

WHAT CAN I DO IF I HAVEN'T RECEIVED MY PARCEL? What can I do if I haven’t received my parcel? If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can

look into it.

HOW DO I CANCEL MY ORDER? FAQ'S How do I cancel my order? You can cancel your order before 10pm on the day you made the booking. The refund will be back in your account in 3 to 5 working days. If you need to cancel your order after 10pm on the day you booked, you can get help to complete your refund from our customer service team. CHEAP PARCEL DELIVERY & COURIER SERVICE Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK. Download our app to send a personalised and meaningful video message with your parcel. Prices quoted are for a standard delivery of medium-sized drop-off parcels (compared on 06/04

PARCEL TRACKING

We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favorite retailer or a friend. You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your

OUR SERVICES

Login or sign up for a Hermes account to import your parcels from a variety of sources for much quicker management of your parcel

delivery.

SEND A PARCEL

Send your parcel today with myHermes. Our extensive network of couriers is here waiting for your delivery HERMES CONTACT NUMBER: HOW TO CONTACT HERMES PARCEL DELIVERY Provide us with the details of your query to get a quick, personal response from one of our dedicated parcel people in your local area. Our customer service team is changing. We’re listening to your feedback and we want to help you get the answers you need. If you’d like to contact Hermes about HOW TO RETURN A PARCEL WITH HERMES 3. Drop off your parcel or let your courier collect it. If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you). For our Lockers – open 24/7 – just print and attach the label, then drop off your parcel whenever it suits you. HERMES INTERNATIONAL Sending lots of parcels is much FASTER. You can send multiple parcels with our bulk delivery tool. Connect your Hermes account with popular selling platforms such as eBay, Amazon and Shopify to help automate the process for you.

HELP AND SUPPORT

Got a question about sending, receiving or tracking a parcel with Hermes? Our help and support section may have the answers you're

looking for.

HOW DO I SUBMIT A CLAIM FOR A LOST OR DAMAGED PARCEL?EBAY LOST PACKAGE CLAIMINSURANCE CLAIM CHECKLOST PACKAGE CLAIM USPSPOST OFFICE LOST PACKAGE CLAIMWALMART LOST PACKAGE CLAIM We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network. If this happens, we will seek to remedy this and we are happy to pay up to the level of cover selected by the customer, for included

items. Please check

HOW DO I CANCEL MY ORDER AND APPLY FOR A REFUND? Request a refund. If you no longer need to send your parcel, you can cancel your order and request a refund. Please note that to be eligible for a refund you must: CHEAP PARCEL DELIVERY & COURIER SERVICE Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK. Download our app to send a personalised and meaningful video message with your parcel. Prices quoted are for a standard delivery of medium-sized drop-off parcels (compared on 06/04

PARCEL TRACKING

We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favorite retailer or a friend. You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your

OUR SERVICES

Login or sign up for a Hermes account to import your parcels from a variety of sources for much quicker management of your parcel

delivery.

SEND A PARCEL

Send your parcel today with myHermes. Our extensive network of couriers is here waiting for your delivery HERMES CONTACT NUMBER: HOW TO CONTACT HERMES PARCEL DELIVERY Provide us with the details of your query to get a quick, personal response from one of our dedicated parcel people in your local area. Our customer service team is changing. We’re listening to your feedback and we want to help you get the answers you need. If you’d like to contact Hermes about HOW TO RETURN A PARCEL WITH HERMES 3. Drop off your parcel or let your courier collect it. If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you). For our Lockers – open 24/7 – just print and attach the label, then drop off your parcel whenever it suits you. HERMES INTERNATIONAL Sending lots of parcels is much FASTER. You can send multiple parcels with our bulk delivery tool. Connect your Hermes account with popular selling platforms such as eBay, Amazon and Shopify to help automate the process for you.

HELP AND SUPPORT

Got a question about sending, receiving or tracking a parcel with Hermes? Our help and support section may have the answers you're

looking for.

HOW DO I SUBMIT A CLAIM FOR A LOST OR DAMAGED PARCEL?EBAY LOST PACKAGE CLAIMINSURANCE CLAIM CHECKLOST PACKAGE CLAIM USPSPOST OFFICE LOST PACKAGE CLAIMWALMART LOST PACKAGE CLAIM We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network. If this happens, we will seek to remedy this and we are happy to pay up to the level of cover selected by the customer, for included

items. Please check

HOW DO I CANCEL MY ORDER AND APPLY FOR A REFUND? Request a refund. If you no longer need to send your parcel, you can cancel your order and request a refund. Please note that to be eligible for a refund you must: SEND A PARCEL WITH HERMES. Send your parcel from a ParcelShop, based in more than 5,000 local businesses across the UK. Book online or with our app and drop it off in your local ParcelShop, or

HELP AND SUPPORT

Got a question about sending, receiving or tracking a parcel with Hermes? Our help and support section may have the answers you're

looking for.

TRACKING - MYHERMES

With full international tracking provided on all Hermes International deliveries, why not check the status of your parcel today?

HERMES PARCELSHOP

A Hermes ParcelShop is where you can send, collect and return your parcels – with all the convenience of popping to your local corner shop. Our alternative to a Post Office, ParcelShops are based in 5,000+ local businesses across the UK – and our network is growing. We also have 1,300+ Lockers

TRACKING - MYHERMES

Unfortunately, your HRM reference number does not match an order reference number created on our website. This could be because you have not booked this order with us or due to the tracking number changing while the parcel is in transit. FIND YOUR NEAREST PARCELSHOP Login SPA for Hermes Digital Futures project. Please enter a location to see your nearest Hermes ParcelShop HOW DO I COMPLAIN ABOUT ONE OF YOUR SERVICES? FAQ'S Information on how to complain if the service you receive is below

your expectations.

HOW DO I CANCEL MY ORDER? FAQ'S You can cancel your order before 10pm on the day you made the booking. The refund will be back in your account in 3 to 5 working days. If you need to cancel your order after 10pm on the day you booked, you can get help to complete your refund from our customer service team HOW DO I TRACK MY PARCEL? How do I track my parcel? All our services are fully trackable. To keep an eye on the whereabouts of your parcel please use the tracking link below and enter your HRM or tracking number. WHERE IS MY NEAREST DROP OFF POINT? Where is my nearest drop off point? Please enter your postcode below to see the drop off points available for your order.

Loading

COOKIE POLICY

myHermes uses cookies to ensure that you are given the best experience on our website. If you continue to use the site, we will assume you are happy to receive all cookies from myHermes as detailed in our

cookie policy

ACCEPT

GREAT NEWS! YOU CAN NOW SEND NEXT DAY USING OUR NEW WEBSITE!

NEW.MYHERMES.CO.UK

PARCELSHOP DROP OFF: by 12 noon for Next Day delivery

Take me there

My Parcels Login

Toggle navigation

* __ Send

* __ My Parcels

* Our Services

* __ ParcelShop drop-off * __ Courier Collection

* __ Print in store

* __ Our prices

* __ International

* __ Track with Alexa * __ Business Accounts

* __ Bulk Upload

* __ eBay

* __ Amazon

* __ From CSV

* __ Linnworks

* __ Shopify

* __ Volo

* __ Zenstores

* Help & Guides

* Help

* __ Non Compensation Items * __ Packaging guidelines

* __ Parcel size

* __ Fraud Prevention * __ Send a parcel guide * Sign in / Register Track a parcel __ Track parcel Track your parcel: Go

SEND A PARCEL FROM

�1.89EX VAT

From postcode

To postcode

Parcel weight

Postable (Under 1kg)Less than 1kg1 - 2 kg2 - 10 kg10 - 15 kg

*

* Postable (Under 1kg)

* Less than 1kg

* 1 - 2 kg

* 2 - 10 kg

* 10 - 15 kg

Get a quote now

View our price list

WEIGHT

PARCELSHOP DROP-OFF

COURIER COLLECTION

Postable(Under 1kg)

�1.89 Exc VAT

�2.26 Inc VAT

N/A

Under 1kg

�2.38 Exc VAT

�2.85 Inc VAT

�2.88 Exc VAT

�3.45 Inc VAT

1 - 2kg

�3.38 Exc VAT

�4.05 Inc VAT

�3.88 Exc VAT

�4.65 Inc VAT

2 - 10kg

�5.41 Exc VAT

�6.49 Inc VAT

�5.83 Exc VAT

�6.99 Inc VAT

10 - 15kg

�7.49 Exc VAT

�8.98 Inc VAT

�7.99 Exc VAT

�9.58 Inc VAT

Send an international parcel Find your nearest ParcelShopGo

CHOOSE YOUR PRICE

Low prices, premium service

__

PARCELSHOP DROP-OFF

From

�1.89Ex VAT

�2.26 Inc VAT

* Under 1kg

* £20 cover included (excludes postable parcels) * Over 4,500 nationwide

Full price list

__

COURIER COLLECTION

From

�2.88Ex VAT

�3.45 Inc VAT

* Under 1kg

* £20 cover included * Door to door courier service

Full price list

__

PARCELSHOP DROP-OFF

From

�1.89Ex VAT

�2.26 Inc VAT

* Under 1kg

* £20 cover included (excludes postable parcels) * Over 4,500 nationwide

Full price list

__

INTERNATIONAL

From

�6.65Ex VAT

�7.98 Inc VAT

* Under 1kg

* Worldwide Delivery Service International Parcels

FIND A PARCELSHOP

Over 4,500 nationwide

__ __ __ __ __ __

Postcode

__ Go Find a ParcelShop

* Home

* Send

* Help

* News

* About

* Sitemap

* Students

* __

* __

* __

� myHermes 2018

Hermes Parcelnet Ltd, Capitol House, 1 Capitol Close, Morley LS27 0WH FGH Group Tax Strategy | Modern slavery | Terms & Conditions

| Privacy Policy |

Terms of Use

* __ Send

* __ My Parcels

* Our Services

* __ ParcelShop drop-off * __ Courier Collection

* __ Print in store

* __ Our prices

* __ International

* __ Track with Alexa * __ Business Accounts

* __ Bulk Upload

* __ eBay

* __ Amazon

* __ From CSV

* __ Linnworks

* __ Shopify

* __ Volo

* __ Zenstores

* Help & Guides

* Help

* __ Non Compensation Items * __ Packaging guidelines

* __ Parcel size

* __ Fraud Prevention * __ Send a parcel guide * Sign in / Register Track a parcel __ Track parcel

__