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USER’S GUIDE
LAN1 Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.LAN2 LAN3
TOUCHSTONE CM820 CABLE MODEM USER'S GUIDE Touchstone®CM820 Cable Modem User’s Guide Get ready to experience the InternetTs express lane! Whether youre checking out streaming media, downloading new CDA3-35 USER’S GUIDE CDA3-35 is a cable modem that allows you to connect your computers and to the Internet via the cable connection. Computers with a wired connection to the CDA3-35 User’s Guide are on the Local Area SBG6782-AC WIRELESS CABLE MODEM & ROUTER Safety and Regulatory Information SBG6782-AC Wireless Cable Modem & Router • User Guide ii 365-095-23865 x.1 • Do not cover the device or block the airflow to the device with any other objects. CODA-45/46/47 GIGABIT CABLE MODEM USER’S GUIDE GUI Overview on page 18). If the login screen displays, your computer is already configured correctly. US Green, blinking The CODA-45/46/47 is searching for an upstream MIDCO | INTERNET, TV & HOME PHONELOG INSERVICESSUPPORTSHOPCONTACTTV Midco offers great deals and reliable high-speed internet, TV and home phone services in communities across the Midwest. FEDERAL ASSISTANCE PROGRAMS Emergency Broadband. The Emergency Broadband Benefit (EBB) program was created by the Federal Communications Commission (FCC) to temporarily help low-income families stay connected with financial assistance for internet services during the COVID-19 pandemic. LET'S GET YOU CONNECTED It won't take long. And if you're having trouble, we can help you through it. Are you installing internet today? If so, we recommend setting up internet first. OUTAGES | MIDCO SUPPORT Outages. We know it's an inconvenience when your Midco services aren’t working, which is why we are committed to addressing outages swiftly so we can restore services as soon as possible. The first step is to determine if your connectivity issues are related to an outage, your equipment or devices. Enter your address below to find out if you OPERATOR’S MANUAL PACE RNG110 RNG110 OPERATOR’S MANUAL (501-3438000) 3 SAFETY INFORMATION This digital set-top has been manufactured and tested with your safety inmind. However,
USER’S GUIDE
LAN1 Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.LAN2 LAN3
TOUCHSTONE CM820 CABLE MODEM USER'S GUIDE Touchstone®CM820 Cable Modem User’s Guide Get ready to experience the InternetTs express lane! Whether youre checking out streaming media, downloading new CDA3-35 USER’S GUIDE CDA3-35 is a cable modem that allows you to connect your computers and to the Internet via the cable connection. Computers with a wired connection to the CDA3-35 User’s Guide are on the Local Area SBG6782-AC WIRELESS CABLE MODEM & ROUTER Safety and Regulatory Information SBG6782-AC Wireless Cable Modem & Router • User Guide ii 365-095-23865 x.1 • Do not cover the device or block the airflow to the device with any other objects. CODA-45/46/47 GIGABIT CABLE MODEM USER’S GUIDE GUI Overview on page 18). If the login screen displays, your computer is already configured correctly. US Green, blinking The CODA-45/46/47 is searching for an upstreamFIBER INTERNET
The future is here with Midco fiber internet packages. Experience fast, reliable internet service from a fiber-optic network that delivers gigabit internet speeds – up to 5 Gbps! Enjoy matching download and upload speeds with no data caps, no contracts and a 30-day, money-back guarantee. OUTAGES | MIDCO SUPPORT Outages. We know it's an inconvenience when your Midco services aren’t working, which is why we are committed to addressing outages swiftly so we can restore services as soon as possible. The first step is to determine if your connectivity issues are related to an outage, your equipment or devices. Enter your address below to find out if youTV EVERYWHERE
TV Package from Midco. Each TV package includes TV Everywhere networks. See all available networks below, or check out the networks in your specific package. Find My Networks. To order TV from Midco, call 1.800.888.1300. Midco Email Address. We use your Midco user credentials (managed in My Account) to confirm access to TV Everywherenetworks
CUSTOMER EXPERIENCE CENTERS Well, these days, it’s mask-to-mask. Midco has Customer Experience Centers across our footprint to make it convenient to pick up or drop off equipment, answer questions, accept payments and more.ONE-TIME PAYMENT
One-Time Payment. When you choose one-time payment, you’re making a single payment to your Midco statement rather than automatic, recurring payments.Be sure to schedule one-time payments ahead of your bill due date, because it takes up to two business days to processthese payments.
MIDCOTV APP
To set up a recording from the search: Open the MidcoTV app on your smartphone or tablet. Select the search icon on your screen and search for a show or movie to record, using the keyboard to type in the title, actor or keywords for the show.; Tap the show, and then select either Record Episode or Create OnePass.; Choose your preferred recording options, and then select either Record with MIDCOTV TROUBLESHOOTING If this doesn't resolve your issue, try these troubleshooting tips: On your MidcoTV remote, press the TiVo button, and then select the Menu icon on your screen. Choose Device Settings followed by Device Preferences and then Sound. Select Formats, and then change thesetting to:
TEST YOUR SPEEDS
Here are some steps to take that may improve your speeds. Check your cables and wires. Make sure your wires are all securely connected between devices. Reboot your modem, and then test your speeds again. If you have a wireless router connected to your modem, restart GREENFIELD | MIDCO SERVICES Get ready, Greenfield! Midco services are coming your way. Soon you’ll have access to the unmatched speeds of Midco Fiber Internet 1. You can watch, record and stream your favorite entertainment with MidcoTV. Plus, stay connected with home phone services. Construction is underway to bring Midco services to more people and communities inyour
CHANNEL LINEUPS
Channels will display on any TV connected to a Midco digital receiver, HD receiver, DVR, TiVo DVR/Mini or CableCARD. Digital equipment from Midco is needed, and options include an HD digital adapter, digital receiver, HD receiver, HD DVR or TiVo® DVR/Mini. Premium Movie channels are not available with standard digital adapters, and are MIDCO | INTERNET, TV & HOME PHONELOG INSERVICESSUPPORTSHOPCONTACTTV Midco offers great deals and reliable high-speed internet, TV and home phone services in communities across the Midwest. FEDERAL ASSISTANCE PROGRAMS Emergency Broadband. The Emergency Broadband Benefit (EBB) program was created by the Federal Communications Commission (FCC) to temporarily help low-income families stay connected with financial assistance for internet services during the COVID-19 pandemic. LET'S GET YOU CONNECTED It won't take long. And if you're having trouble, we can help you through it. Are you installing internet today? If so, we recommend setting up internet first. OUTAGES | MIDCO SUPPORT Outages. We know it's an inconvenience when your Midco services aren’t working, which is why we are committed to addressing outages swiftly so we can restore services as soon as possible. The first step is to determine if your connectivity issues are related to an outage, your equipment or devices. Enter your address below to find out if you CDA3-35 USER’S GUIDE CDA3-35 is a cable modem that allows you to connect your computers and to the Internet via the cable connection. Computers with a wired connection to the CDA3-35 User’s Guide are on the Local AreaUSER’S GUIDE
LAN1 Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.LAN2 LAN3
OPERATOR’S MANUAL PACE RNG110 RNG110 OPERATOR’S MANUAL (501-3438000) 3 SAFETY INFORMATION This digital set-top has been manufactured and tested with your safety inmind. However,
SBG6782-AC WIRELESS CABLE MODEM & ROUTER Safety and Regulatory Information SBG6782-AC Wireless Cable Modem & Router • User Guide ii 365-095-23865 x.1 • Do not cover the device or block the airflow to the device with any other objects. TOUCHSTONE CM820 CABLE MODEM USER'S GUIDE Touchstone®CM820 Cable Modem User’s Guide Get ready to experience the InternetTs express lane! Whether youre checking out streaming media, downloading new CODA-45/46/47 GIGABIT CABLE MODEM USER’S GUIDE GUI Overview on page 18). If the login screen displays, your computer is already configured correctly. US Green, blinking The CODA-45/46/47 is searching for an upstream MIDCO | INTERNET, TV & HOME PHONELOG INSERVICESSUPPORTSHOPCONTACTTV Midco offers great deals and reliable high-speed internet, TV and home phone services in communities across the Midwest. FEDERAL ASSISTANCE PROGRAMS Emergency Broadband. The Emergency Broadband Benefit (EBB) program was created by the Federal Communications Commission (FCC) to temporarily help low-income families stay connected with financial assistance for internet services during the COVID-19 pandemic. LET'S GET YOU CONNECTED It won't take long. And if you're having trouble, we can help you through it. Are you installing internet today? If so, we recommend setting up internet first. OUTAGES | MIDCO SUPPORT Outages. We know it's an inconvenience when your Midco services aren’t working, which is why we are committed to addressing outages swiftly so we can restore services as soon as possible. The first step is to determine if your connectivity issues are related to an outage, your equipment or devices. Enter your address below to find out if you CDA3-35 USER’S GUIDE CDA3-35 is a cable modem that allows you to connect your computers and to the Internet via the cable connection. Computers with a wired connection to the CDA3-35 User’s Guide are on the Local AreaUSER’S GUIDE
LAN1 Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.LAN2 LAN3
OPERATOR’S MANUAL PACE RNG110 RNG110 OPERATOR’S MANUAL (501-3438000) 3 SAFETY INFORMATION This digital set-top has been manufactured and tested with your safety inmind. However,
SBG6782-AC WIRELESS CABLE MODEM & ROUTER Safety and Regulatory Information SBG6782-AC Wireless Cable Modem & Router • User Guide ii 365-095-23865 x.1 • Do not cover the device or block the airflow to the device with any other objects. TOUCHSTONE CM820 CABLE MODEM USER'S GUIDE Touchstone®CM820 Cable Modem User’s Guide Get ready to experience the InternetTs express lane! Whether youre checking out streaming media, downloading new CODA-45/46/47 GIGABIT CABLE MODEM USER’S GUIDE GUI Overview on page 18). If the login screen displays, your computer is already configured correctly. US Green, blinking The CODA-45/46/47 is searching for an upstreamTV EVERYWHERE
TV Package from Midco. Each TV package includes TV Everywhere networks. See all available networks below, or check out the networks in your specific package. Find My Networks. To order TV from Midco, call 1.800.888.1300. Midco Email Address. We use your Midco user credentials (managed in My Account) to confirm access to TV Everywherenetworks
BILLING & PAYMENTS
Get tips on how to read and understand your Midco bill and ways you can make payments – including auto pay, one-time payment, mail, phone and in person. Learn about payment due dates, how your payment is processed and how to find past statements and billing information. CHANNEL LINEUPS & LISTINGS Want to know how to find a channel number or what channels are part of your Midco cable TV package. We can help. Locate your channel lineup, plus how to access the on-screen TV guide listings, so you can see what’s on hour by hour. Learn what it takes to watch programs in HD, and get details on music channels. See how to submit a programming request and what networks are up for contract OUTAGES | MIDCO SUPPORT Outages. We know it's an inconvenience when your Midco services aren’t working, which is why we are committed to addressing outages swiftly so we can restore services as soon as possible. The first step is to determine if your connectivity issues are related to an outage, your equipment or devices. Enter your address below to find out if youMIDCOTV APP
To set up a recording from the search: Open the MidcoTV app on your smartphone or tablet. Select the search icon on your screen and search for a show or movie to record, using the keyboard to type in the title, actor or keywords for the show.; Tap the show, and then select either Record Episode or Create OnePass.; Choose your preferred recording options, and then select either Record with ACCESS TV EVERYWHERE Stream TV Everywhere – free with TV services from Midco. Learn how to access TV Everywhere through a network’s website online or through a network app on your mobile device or computer. Register your social media account to log in to a network’s app, or use the single sign-on option on your Apple device.TEST YOUR SPEEDS
Here are some steps to take that may improve your speeds. Check your cables and wires. Make sure your wires are all securely connected between devices. Reboot your modem, and then test your speeds again. If you have a wireless router connected to your modem, restartDETROIT LAKES
We’re coming your way Detroit Lakes! Midco is excited to connect you to the services you need to live your best life. Fiber internet 1, MidcoTV and home phone services will soon be available so you can stream, surf, watch and talk to your heart’s content.. Construction is underway to bring Midco services to more people and communities inyour area.
USER’S GUIDE
LAN1 Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.LAN2 LAN3
USER’S GUIDE
CGNM/ CGNM-3552 D3 WiFi MoCA Gateway User’s Guide. Version 2.0 -2015
MIDCO | INTERNET, TV & HOME PHONELOG INSERVICESSUPPORTSHOPCONTACTTV Midco offers great deals and reliable high-speed internet, TV and home phone services in communities across the Midwest. FEDERAL ASSISTANCE PROGRAMS Emergency Broadband. The Emergency Broadband Benefit (EBB) program was created by the Federal Communications Commission (FCC) to temporarily help low-income families stay connected with financial assistance for internet services during the COVID-19 pandemic. LET'S GET YOU CONNECTED It won't take long. And if you're having trouble, we can help you through it. Are you installing internet today? If so, we recommend setting up internet first.TV EVERYWHERE
TV Package from Midco. Each TV package includes TV Everywhere networks. See all available networks below, or check out the networks in your specific package.BILLING & PAYMENTS
Get tips on how to read and understand your Midco bill and ways you can make payments – including auto pay, one-time payment, mail, phone and in person. Learn about payment due dates, how your payment is processed and how to find past statements and billing information. OUTAGES | MIDCO SUPPORT When your Midco services are not working, you can check is if there is an outage in your area. Enter your address to see if there are planned maintenance or upgrades scheduled in your area, or if there is an unexpected outage. We can also help you troubleshoot your connection.NEWS AND EVENTS
Sherburne County, MN – In partnership with the Federal Communications Commission’s Rural Digital Opportunity Fund (RDOF), Midco continues to bridge the digital divide across Minnesota.Midco was recently awarded $893,000 in the RDOF auction to build out 1,683 homes, farms and businesses in Sherburne County.USER’S GUIDE
LAN1 Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.LAN2 LAN3
CDA3-35 USER’S GUIDE CDA3-35 is a cable modem that allows you to connect your computers and to the Internet via the cable connection. Computers with a wired connection to the CDA3-35 User’s Guide are on the Local Area OPERATOR’S MANUAL PACE RNG110 RNG110 OPERATOR’S MANUAL (501-3438000) 3 SAFETY INFORMATION This digital set-top has been manufactured and tested with your safety inmind. However,
MIDCO | INTERNET, TV & HOME PHONELOG INSERVICESSUPPORTSHOPCONTACTTV Midco offers great deals and reliable high-speed internet, TV and home phone services in communities across the Midwest. FEDERAL ASSISTANCE PROGRAMS Emergency Broadband. The Emergency Broadband Benefit (EBB) program was created by the Federal Communications Commission (FCC) to temporarily help low-income families stay connected with financial assistance for internet services during the COVID-19 pandemic. LET'S GET YOU CONNECTED It won't take long. And if you're having trouble, we can help you through it. Are you installing internet today? If so, we recommend setting up internet first.TV EVERYWHERE
TV Package from Midco. Each TV package includes TV Everywhere networks. See all available networks below, or check out the networks in your specific package.BILLING & PAYMENTS
Get tips on how to read and understand your Midco bill and ways you can make payments – including auto pay, one-time payment, mail, phone and in person. Learn about payment due dates, how your payment is processed and how to find past statements and billing information. OUTAGES | MIDCO SUPPORT When your Midco services are not working, you can check is if there is an outage in your area. Enter your address to see if there are planned maintenance or upgrades scheduled in your area, or if there is an unexpected outage. We can also help you troubleshoot your connection.NEWS AND EVENTS
Sherburne County, MN – In partnership with the Federal Communications Commission’s Rural Digital Opportunity Fund (RDOF), Midco continues to bridge the digital divide across Minnesota.Midco was recently awarded $893,000 in the RDOF auction to build out 1,683 homes, farms and businesses in Sherburne County.USER’S GUIDE
LAN1 Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.LAN2 LAN3
CDA3-35 USER’S GUIDE CDA3-35 is a cable modem that allows you to connect your computers and to the Internet via the cable connection. Computers with a wired connection to the CDA3-35 User’s Guide are on the Local Area OPERATOR’S MANUAL PACE RNG110 RNG110 OPERATOR’S MANUAL (501-3438000) 3 SAFETY INFORMATION This digital set-top has been manufactured and tested with your safety inmind. However,
TV SERVICES
Stream TV shows anywhere. Don’t fight over what to watch. Log in to TV Everywhere and stream TV online for free from select networks in your TV package. Everyone can enjoy their shows – so the drama stays on the screen and not in your living room.HIGH-SPEED INTERNET
Midco high-speed internet packages let you stream, surf, work and game with lightning-fast speeds up to 1 gig in select areas! With Midco, you get reliable internet plans and NO contracts or data caps. Plus, exciting options like Midco Freestyle® Wi-Fi give you whole-home internet with no dead zones. OUTAGES | MIDCO SUPPORT When your Midco services are not working, you can check is if there is an outage in your area. Enter your address to see if there are planned maintenance or upgrades scheduled in your area, or if there is an unexpected outage. We can also help you troubleshoot your connection. ACCESS TV EVERYWHERE Stream TV Everywhere – free with TV services from Midco. Learn how to access TV Everywhere through a network’s website online or through a network app on your mobile device or computer. Register your social media account to log in to a network’s app, or use the single sign-on option on your Apple device. ON DEMAND | MIDCO CABLE TV SUPPORT TiVo ON Demand. Access ON Demand using one of these methods: Press the ON Demand button on your TiVo remote.; Press TiVo button on your remote control. Select Apps, and then Midco ON Demand or the Midco logo.; DVRs & Digital Receivers. If you have a standard (non-TiVo) DVR, an HD digital receiver or digital receiver, you can access ON Demand using your interactive, on-screen guide using one ofONE-TIME PAYMENT
One-Time Payment. When you choose one-time payment, you’re making a single payment to your Midco statement rather than automatic, recurring payments.Be sure to schedule one-time payments ahead of your bill due date, because it takes up to two business days to processthese payments.
WHOLE HOME WI-FI
Industry-Leading Technology. Our state-of-the-art Hitron modem provides a robust, reliable signal perfect for mid-sized and smaller homes. For larger homes or ones with unique layouts, high-quality Wi-Fi extenders boost your signal for wall-to-wall coverage. PROMO CODE REDEMPTION| MIDCO CABLE TV Limit one promo code per household per valid promo code timeframe. Available to current customers in good standing only. Both movies must be rented within the same month.NEWS AND EVENTS
Sherburne County, MN – In partnership with the Federal Communications Commission’s Rural Digital Opportunity Fund (RDOF), Midco continues to bridge the digital divide across Minnesota.Midco was recently awarded $893,000 in the RDOF auction to build out 1,683 homes, farms and businesses in Sherburne County.USER’S GUIDE
LAN1 Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.LAN2 LAN3
MIDCO | INTERNET, TV & HOME PHONELOG INSERVICESSUPPORTSHOPCONTACTTV Midco offers great deals and reliable high-speed internet, TV and home phone services in communities across the Midwest. FEDERAL ASSISTANCE PROGRAMS Emergency Broadband. The Emergency Broadband Benefit (EBB) program was created by the Federal Communications Commission (FCC) to temporarily help low-income families stay connected with financial assistance for internet services during the COVID-19 pandemic. LET'S GET YOU CONNECTED It won't take long. And if you're having trouble, we can help you through it. Are you installing internet today? If so, we recommend setting up internet first.TV EVERYWHERE
TV Package from Midco. Each TV package includes TV Everywhere networks. See all available networks below, or check out the networks in your specific package. Find My Networks. To order TV from Midco, call 1.800.888.1300. Midco Email Address. We use your Midco user credentials (managed in My Account) to confirm access to TV Everywherenetworks
BILLING & PAYMENTS
Get tips on how to read and understand your Midco bill and ways you can make payments – including auto pay, one-time payment, mail, phone and in person. Learn about payment due dates, how your payment is processed and how to find past statements and billing information. MY ACCOUNT | MIDCO ACCOUNT & BILLING SUPPORT My Account. Midco offers access to My Account through an online portal and an app. 1 Functions may vary between the online and app versions and by your services or service area. However, generally My Account enables you to: Manage your Midco account.CABLE TV SUPPORT
Get tools and tips for using your Midco cable TV service, including how to self-install and activate your equipment, program your remote, reboot and troubleshoot your cable box, see your TV listings and more. Find out how to use your on-screen guide, stream through TV Everywhere and watch ON Demand and pay-per-view. Midco offers cable TV equipment including TiVo DVRs, standard DVRs, CableCARDsDIGITAL ADAPTERS
Turn on your TV, and make sure volume is on. Using your TV remote, change the TV input setting to the proper HDMI input used to connect the HD digital adapter. If you don’t have an HDTV and you’re connected via coax cable, go to the back of your digital adapter. OPERATOR’S MANUAL PACE RNG110 RNG110 OPERATOR’S MANUAL (501-3438000) 3 SAFETY INFORMATION This digital set-top has been manufactured and tested with your safety inmind. However,
TOUCHSTONE CM820 CABLE MODEM USER'S GUIDE Touchstone®CM820 Cable Modem User’s Guide Get ready to experience the InternetTs express lane! Whether youre checking out streaming media, downloading new MIDCO | INTERNET, TV & HOME PHONELOG INSERVICESSUPPORTSHOPCONTACTTV Midco offers great deals and reliable high-speed internet, TV and home phone services in communities across the Midwest. FEDERAL ASSISTANCE PROGRAMS Emergency Broadband. The Emergency Broadband Benefit (EBB) program was created by the Federal Communications Commission (FCC) to temporarily help low-income families stay connected with financial assistance for internet services during the COVID-19 pandemic. LET'S GET YOU CONNECTED It won't take long. And if you're having trouble, we can help you through it. Are you installing internet today? If so, we recommend setting up internet first.TV EVERYWHERE
TV Package from Midco. Each TV package includes TV Everywhere networks. See all available networks below, or check out the networks in your specific package. Find My Networks. To order TV from Midco, call 1.800.888.1300. Midco Email Address. We use your Midco user credentials (managed in My Account) to confirm access to TV Everywherenetworks
BILLING & PAYMENTS
Get tips on how to read and understand your Midco bill and ways you can make payments – including auto pay, one-time payment, mail, phone and in person. Learn about payment due dates, how your payment is processed and how to find past statements and billing information. MY ACCOUNT | MIDCO ACCOUNT & BILLING SUPPORT My Account. Midco offers access to My Account through an online portal and an app. 1 Functions may vary between the online and app versions and by your services or service area. However, generally My Account enables you to: Manage your Midco account.CABLE TV SUPPORT
Get tools and tips for using your Midco cable TV service, including how to self-install and activate your equipment, program your remote, reboot and troubleshoot your cable box, see your TV listings and more. Find out how to use your on-screen guide, stream through TV Everywhere and watch ON Demand and pay-per-view. Midco offers cable TV equipment including TiVo DVRs, standard DVRs, CableCARDsDIGITAL ADAPTERS
Turn on your TV, and make sure volume is on. Using your TV remote, change the TV input setting to the proper HDMI input used to connect the HD digital adapter. If you don’t have an HDTV and you’re connected via coax cable, go to the back of your digital adapter. OPERATOR’S MANUAL PACE RNG110 RNG110 OPERATOR’S MANUAL (501-3438000) 3 SAFETY INFORMATION This digital set-top has been manufactured and tested with your safety inmind. However,
TOUCHSTONE CM820 CABLE MODEM USER'S GUIDE Touchstone®CM820 Cable Modem User’s Guide Get ready to experience the InternetTs express lane! Whether youre checking out streaming media, downloading newINTERNET SERVICES
Internet and Rural Internet Services. To give you the best performance and security, we recommend leasing or purchasing a modem through Midco. If you would like to use your own modem, refer to our approved modems list to see equipment that’s compatible with our network.. Fiber Internet ServicesCABLE TV SUPPORT
Get tools and tips for using your Midco cable TV service, including how to self-install and activate your equipment, program your remote, reboot and troubleshoot your cable box, see your TV listings and more. Find out how to use your on-screen guide, stream through TV Everywhere and watch ON Demand and pay-per-view. Midco offers cable TV equipment including TiVo DVRs, standard DVRs, CableCARDs CHANNEL LINEUPS & LISTINGS Want to know how to find a channel number or what channels are part of your Midco cable TV package. We can help. Locate your channel lineup, plus how to access the on-screen TV guide listings, so you can see what’s on hour by hour. Learn what it takes to watch programs in HD, and get details on music channels. See how to submit a programming request and what networks are up for contract MY ACCOUNT | MIDCO ACCOUNT & BILLING SUPPORT My Account. Midco offers access to My Account through an online portal and an app. 1 Functions may vary between the online and app versions and by your services or service area. However, generally My Account enables you to: Manage your Midco account.MIDCO FOUNDATION
Giving Back. Established in 1987 as the charitable arm of the Midco family of companies, the Midco Foundation provides funding assistance to charitable entities (as defined by the Internal Revenue Service). The Foundation distributes grants twice each year to organizations that advance socially desirable goals in the Midco service area.ONE-TIME PAYMENT
One-Time Payment. When you choose one-time payment, you’re making a single payment to your Midco statement rather than automatic, recurring payments.Be sure to schedule one-time payments ahead of your bill due date, because it takes up to two business days to processthese payments.
WI-FI | MIDCO INTERNET SUPPORT A Wi-Fi (or wireless) network uses radio waves to deliver wireless, high-speed internet to compatible devices, such as mobile phones, laptops, tablets, home security systems, gaming systems, printers, appliances and more. How wireless connects to all of these devices depends on many factors, such as device technology and your cablemodem.
DIGITAL ADAPTERS
Turn on your TV, and make sure volume is on. Using your TV remote, change the TV input setting to the proper HDMI input used to connect the HD digital adapter. If you don’t have an HDTV and you’re connected via coax cable, go to the back of your digital adapter. Flip the HD digital adapter OUTAGES | MIDCO SUPPORT Outages. We know it's an inconvenience when your Midco services aren’t working, which is why we are committed to addressing outages swiftly so we can restore services as soon as possible. The first step is to determine if your connectivity issues are related to an outage, your equipment or devices. Enter your address below to find out if youTEST YOUR SPEEDS
Here are some steps to take that may improve your speeds. Check your cables and wires. Make sure your wires are all securely connected between devices. Reboot your modem, and then test your speeds again. If you have a wireless router connected to your modem, restart {{oc.data.outages.outageMessage}}* Services
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STAYING STRONG TOGETHERCOVID-19 Response
INTERNET
Why surf when you can fly? Midco redefines high-speed internet.Show Me the Speeds
CABLE TV
Get comfy with your TV or mobile device: It’s show time.Start Watching
HOME PHONE
Say hello to crystal-clear connections and convenient callingfeatures.
Pick Your Package
RURAL INTERNET
Connect rural homes to high-speed internet with fixed wirelesstechnology.
Get Connected
NEED SUPPORT? TRY THESE FIRST We’re experiencing high chat and call volumes, making wait times longer than normal. We encourage you to find answers to your questions online, as you may get answers more quickly. If you still need help, please be sure to reach out.WI-FI ISSUES
STEP 1: Check to see if there’s an outage in your area.
STEP 2: Troubleshootyour internet.
Internet Help
STREAMING HELP
Stream networks in your cable package. Reset your password, access TV Everywhere and more.Streaming Support
TIVO ON A DEVICE
Learn how to download the TiVo app and watch live TV on smartphones and tablets.TiVo App Support
PAY BILL ONLINE
Save time and pay your Midco bill online. It's easy to make a one-time payment or set up autopay .
Billing Support
MORE INTERNET SPEED
If more people are online at home, you might need faster speeds. Some customers can upgrade in My Account.1Upgrade Internet
NEW CUSTOMERS
Need to order Midco internet, TV or phone? It takes just a few minutes for new customers to order online.New Customer Shop
SELF-INSTALLATION
More Midco customers are self-installing than ever. Get helpful tips and tutorials online. Self-Install SupportALL SUPPORT
It’s easy to find help on hundreds of topics with our online supporttools.
All Midco Support
WHAT'S NEW
4 WAYS TO GET THE MOST OUT OF MIDCO CABLE TV The way people are watching TV is changing. That’s why Midco gives you options for watching your TV on your time. With DVR recording, 40,000 ON Demand titles, and TV Everywhere streaming options, there’s a lot to be said for Midco cable TV. Discover the possibilities with Midco cable TV.
COVID-19 RESOURCES FOR HOUSEHOLDS Midco has signed the FCC's Keep Americans Connected Pledge to ensure people don't lose internet or phone service during the pandemic. We've also compiled a list of local resources to help people in need.WHAT'S NEW
MIDCO FOUNDATION AWARDS 68 GRANTS The Foundation awarded $98,500 to 68 organizations in 32 communities in KS, MN, ND and SD. See the list.WHAT'S NEW
FLYING HIGH IN FARGO Leaders like Net Promoter Program Specialist Ashley Goebel make Midco a great place to work. She works with frontline team members to better understand what customers want and need, volunteers in the Fargo area and is getting her bachelor's degree and pilot's license. Read more.
WHAT'S NEW
7 THINGS TO REMEMBER WHEN BUILDING YOUR HOME Use our checklist of what to ask yourself and your builder early on – to avoid hassles with your internet, cable TV and other services after you move in. Get your checklist.
FEATURED CAREERS
Field Technician – Princeton, MN $2,500 SIGN ON BONUS! Install, disconnect and modify services for customers. Relocation assistance may be available. Position to be located in, or within 15 miles of: Princeton, Zimmerman or Elk River,MN.
View Details
Access Network Engineer (Fixed Wireless) – Sioux Falls, SD Apply advanced knowledge of the latest technologies to build, maintain, and support Midco’s HFC, Fiber, and Wireless Access Networks. Five to ten years of engineering experience in the broadband access network field required.View Details
Customer Care Support Expert – Sioux Falls, SDor Fargo, ND
Provide extraordinary service to customers to troubleshoot and resolve service and billing issues, answer questions and create customer loyalty. Previous customer service experience required.View Details
View All Careers
1 Internet upgrades in My Account are limited to customers who do not require a new modem to get the desired speed upgrade. Other restrictions apply. If you aren’t able to upgrade in My Account, you’ll be directed to contact our sales team for help.ONLINE ORDERING
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