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MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here. MARCO POLO CHANNELS & EXPERTS • MEMBERSHIP MADE SIMPLE Basic. Create your first Channel. $29 /month. +20%* of your earnings & payment processing. Max # of active Channels. 1. Max # of members per Channel. 10. Max # of leaders/admins per Channel.MARCO POLO PLUS FAQ
Marco Polo Plus FAQ Frequently Asked Questions about Marco Polo Plus What is Marco Polo Plus? Plus is a paid membership plan that unlocks premium features, an elevated experience that includes more functionality, convenient ways to use the app, all designed to MARCO POLO PERMISSIONS iOS Permissions: Contacts: you’ll see which friends are already using Marco Polo™. Microphone: enables audio for your Polos, and is only accessed when using Marco Polo™. Camera: enables you to record Polos, and is only accessed when using Marco Polo™. Notifications: you’ll be notified when you receive a Polo. CANCEL PLUS SUBSCRIPTION To cancel on Android: Visit the Google Play Store app. Tap the top-left hamburger menu. View your subscriptions. See Marco Polo listed under active subscriptions and select "Cancel". You’re also able to switch from monthly to annual billing from here too. Once your free trial has ended, you’ll return to the free Marco Poloexperience.
DOES MARCO POLO ®️ USE DATA? Does Marco Polo ®️ use data? Marco Polo works great on a strong Wi-Fi or cellular connection. If you're connected to Wi-Fi, your data will not be used when sending and receiving Polos. If Wi-Fi is unavailable, the app will use data. MARCO POLO CHANNELS SUPPORT Frequently asked questions and support documentation for Marco PoloChannels
I RECEIVED A CODE. WHAT DO I DO WITH IT? I received a code. What do I do with it? Each time a Marco Polo account is created, a unique verification code is sent to the user to verify their information and device. Think of this code like a one-time password. You will enter this four-digit code when promptedduring setup.
HOME • MARCO POLODOWNLOADPLUSCHANNELSSTORIESCONTACT USSUPPORT “I moved across the country 2 years ago and this app has been the best thing to happen for my now long-distance friendships. I have a group chat with my 5 best girlfriends and we are able to keep up with each other’s lives, see their babies and fur babies and other things that remind me of my old city. GET THE APP • MARCO POLO Download Marco Polo on the Google Play store or Apple App Store foryour mobile device.
MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here. MARCO POLO CHANNELS & EXPERTS • MEMBERSHIP MADE SIMPLE Basic. Create your first Channel. $29 /month. +20%* of your earnings & payment processing. Max # of active Channels. 1. Max # of members per Channel. 10. Max # of leaders/admins per Channel.MARCO POLO PLUS FAQ
Marco Polo Plus FAQ Frequently Asked Questions about Marco Polo Plus What is Marco Polo Plus? Plus is a paid membership plan that unlocks premium features, an elevated experience that includes more functionality, convenient ways to use the app, all designed to MARCO POLO PERMISSIONS iOS Permissions: Contacts: you’ll see which friends are already using Marco Polo™. Microphone: enables audio for your Polos, and is only accessed when using Marco Polo™. Camera: enables you to record Polos, and is only accessed when using Marco Polo™. Notifications: you’ll be notified when you receive a Polo. CANCEL PLUS SUBSCRIPTION To cancel on Android: Visit the Google Play Store app. Tap the top-left hamburger menu. View your subscriptions. See Marco Polo listed under active subscriptions and select "Cancel". You’re also able to switch from monthly to annual billing from here too. Once your free trial has ended, you’ll return to the free Marco Poloexperience.
DOES MARCO POLO ®️ USE DATA? Does Marco Polo ®️ use data? Marco Polo works great on a strong Wi-Fi or cellular connection. If you're connected to Wi-Fi, your data will not be used when sending and receiving Polos. If Wi-Fi is unavailable, the app will use data. MARCO POLO CHANNELS SUPPORT Frequently asked questions and support documentation for Marco PoloChannels
I RECEIVED A CODE. WHAT DO I DO WITH IT? I received a code. What do I do with it? Each time a Marco Polo account is created, a unique verification code is sent to the user to verify their information and device. Think of this code like a one-time password. You will enter this four-digit code when promptedduring setup.
MARCO POLO THROUGH THE AGES: HOW FAMILIES NEAR AND FAR Since that summer in England, every generation of Kerry’s family has continued to stay in touch using Marco Polo, from 84-year-old Oma to 21-month-old Charlie (with Mom and Dad’s help, of course). Kerry’s aunt and uncle, honorary grandparents to Finn and Charlie, love sending them Polos that are heavy on silly music and theatrics.MARCO POLO CHANNELS
Our 90 Day Promise. We believe that anyone with a passion for helping others can make a real living doing what they love. And we’ve learned that all it takes is 90 days to make a big impact on both your members and your income. INTRODUCING MARCO POLO CHANNELS • MARCO POLO STORIES Introducing Marco Polo Channels. We’re excited to share our latest venture, built on the trusted Marco Polo experience, to give coaches – from business experts to sleep trainers to chefs to life coaches – a new way to grow their businesses by creating a personalized, hassle-free way to connect with clients. Introducing Marco PoloChannels.
DOES MARCO POLO ®️ USE DATA? Does Marco Polo ®️ use data? Marco Polo works great on a strong Wi-Fi or cellular connection. If you're connected to Wi-Fi, your data will not be used when sending and receiving Polos. If Wi-Fi is unavailable, the app will use data. CHAT WITH MAX G ON MARCO POLO Editor's Choice 4⭐+2M Ratings. You're invited to stay in touch. byMax G
INTRODUCING PLUS FAMILY, THE EASIEST WAY TO SHARE MARCO The best way to save while you share. Plus Family is simple: The annual membership costs $119.99 per year. One person, the Marco Polo Plus Family account holder, can invite five additional friends and family members – an opportunity to easily be generous with the people closest to you. That’s six Plus accounts for just $20 perperson per
I'M HAVING TROUBLE WITH SOUND If others can't hear you, or there's static in your Polos, try these steps: 1. Tap the Settings icon on the bottom of the home screen. 2. Select Advanced. 3. Tap on Microphone. 4 .Select a different microphone, typically switching to the bottom mic will help. It may help to try another mic if selecting the bottom mic doesn't help. I RECEIVED A CODE. WHAT DO I DO WITH IT? I received a code. What do I do with it? Each time a Marco Polo account is created, a unique verification code is sent to the user to verify their information and device. Think of this code like a one-time password. You will enter this four-digit code when promptedduring setup.
HOW DO I DELETE SOMEONE? If you'd like to delete someone listed under Add Friends, that's simply Marco Polo displaying your device's contacts. To delete one of those, you'd need to delete the contact from your device, and then reinstall the app to no longer see that contact. Tap the three dots next to their Chat Tile. Tap Block/Delete Chat. Select Delete Chat. MY APP IS CRASHING, WHAT DO I DO? First, check the App Store or Google Play to see if you're on the newest version of our app. HOME • MARCO POLODOWNLOADPLUSCHANNELSSTORIESCONTACT USSUPPORT “I moved across the country 2 years ago and this app has been the best thing to happen for my now long-distance friendships. I have a group chat with my 5 best girlfriends and we are able to keep up with each other’s lives, see their babies and fur babies and other things that remind me of my old city. GET THE APP • MARCO POLO Download Marco Polo on the Google Play store or Apple App Store foryour mobile device.
MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here. MARCO POLO CHANNELS & EXPERTS • MEMBERSHIP MADE SIMPLE Basic. Create your first Channel. $29 /month. +20%* of your earnings & payment processing. Max # of active Channels. 1. Max # of members per Channel. 10. Max # of leaders/admins per Channel. MARCO POLO CHANNELS HELPED THIS ACTOR, PODCASTER, AND Ethan Suplee’s biggest fans know him as an actor on famed shows like My Name is Earl and Santa Clarita Diet and as a successful podcast host. Many also know of his public journey through gaining and losing weight – a lot of weight. Following every diet and fitness plan under the sun taught Ethan a few things about the body and the mind, and each week on The American Glutton podcast, he HOW DO I USE MARCO POLO®️? To do so, tap on the magnifying glass in the top corner of the home screen or the person icon at the bottom of the home screen menu. You will be taken to the Invite Friends screen where all of your phone contacts are listed. If they have Marco Polo™, there is a Marco Polo™ beach ball that will be displayed along with their name/image. HOW MUCH DOES MARCO POLO COST? How much does Marco Polo cost? Marco Polo is free to download and use! We also have a Marco Polo Plus subscription option available for iOS devices and Android devices. Our Plus subscription option offers a wide variety of great extra features! If you'd like CANCEL PLUS SUBSCRIPTION To cancel on Android: Visit the Google Play Store app. Tap the top-left hamburger menu. View your subscriptions. See Marco Polo listed under active subscriptions and select "Cancel". You’re also able to switch from monthly to annual billing from here too. Once your free trial has ended, you’ll return to the free Marco Poloexperience.
I'M HAVING TROUBLE WITH SOUND If others can't hear you, or there's static in your Polos, try these steps: 1. Tap the Settings icon on the bottom of the home screen. 2. Select Advanced. 3. Tap on Microphone. 4 .Select a different microphone, typically switching to the bottom mic will help. It may help to try another mic if selecting the bottom mic doesn't help. MY APP IS CRASHING, WHAT DO I DO? First, check the App Store or Google Play to see if you're on the newest version of our app. HOME • MARCO POLODOWNLOADPLUSCHANNELSSTORIESCONTACT USSUPPORT “I moved across the country 2 years ago and this app has been the best thing to happen for my now long-distance friendships. I have a group chat with my 5 best girlfriends and we are able to keep up with each other’s lives, see their babies and fur babies and other things that remind me of my old city. GET THE APP • MARCO POLO Download Marco Polo on the Google Play store or Apple App Store foryour mobile device.
MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here. MARCO POLO CHANNELS & EXPERTS • MEMBERSHIP MADE SIMPLE Basic. Create your first Channel. $29 /month. +20%* of your earnings & payment processing. Max # of active Channels. 1. Max # of members per Channel. 10. Max # of leaders/admins per Channel. MARCO POLO CHANNELS HELPED THIS ACTOR, PODCASTER, AND Ethan Suplee’s biggest fans know him as an actor on famed shows like My Name is Earl and Santa Clarita Diet and as a successful podcast host. Many also know of his public journey through gaining and losing weight – a lot of weight. Following every diet and fitness plan under the sun taught Ethan a few things about the body and the mind, and each week on The American Glutton podcast, he HOW DO I USE MARCO POLO®️? To do so, tap on the magnifying glass in the top corner of the home screen or the person icon at the bottom of the home screen menu. You will be taken to the Invite Friends screen where all of your phone contacts are listed. If they have Marco Polo™, there is a Marco Polo™ beach ball that will be displayed along with their name/image. HOW MUCH DOES MARCO POLO COST? How much does Marco Polo cost? Marco Polo is free to download and use! We also have a Marco Polo Plus subscription option available for iOS devices and Android devices. Our Plus subscription option offers a wide variety of great extra features! If you'd like CANCEL PLUS SUBSCRIPTION To cancel on Android: Visit the Google Play Store app. Tap the top-left hamburger menu. View your subscriptions. See Marco Polo listed under active subscriptions and select "Cancel". You’re also able to switch from monthly to annual billing from here too. Once your free trial has ended, you’ll return to the free Marco Poloexperience.
I'M HAVING TROUBLE WITH SOUND If others can't hear you, or there's static in your Polos, try these steps: 1. Tap the Settings icon on the bottom of the home screen. 2. Select Advanced. 3. Tap on Microphone. 4 .Select a different microphone, typically switching to the bottom mic will help. It may help to try another mic if selecting the bottom mic doesn't help. MY APP IS CRASHING, WHAT DO I DO? First, check the App Store or Google Play to see if you're on the newest version of our app. MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here.MARCO POLO PLUS FAQ
Marco Polo Plus FAQ Frequently Asked Questions about Marco Polo Plus What is Marco Polo Plus? Plus is a paid membership plan that unlocks premium features, an elevated experience that includes more functionality, convenient ways to use the app, all designed to HOW DO I BLOCK SOMEONE? How do I block someone? You're able to block any user from contacting you on Marco Polo . To do this on an iOS device: Tap the three dots next to their Chat Tile. Tap Block/Delete Chat. Select Block And Delete Chat. To do this on an Android device: Tap on the three dots next to their Chat Tile. Tap Block/Delete Chat. SECONDS - MARCO POLO SUPPORT Seconds provide a great complement to recording Polos. Seconds are quick and easy to watch. Sometimes they’re better than Polos for showing what you or your kids are up to and never feel like you're showing the same thing too many times. As soon as you take a Second, it’s automatically shared with the people who can watch yourSeconds.
CONTACT US - MARCO POLO SUPPORT Contact Us. Can't find the answer to your question? We'd be happy to hear from you! Our support team will get back to you as quickly as we can. You can reach us on these channels: HOW DO I KNOW IF SOMEONE WATCHED MY POLO? When you open a conversation, you'll see the storyline along the bottom. This displays all of the Polos that you've sent and received. Newer Polos will be on the right-hand side. On the last Polo, you'll know if someone has watched your Polo if there’s a small circle icon with their profile photo in the corner. HOW CAN I SEARCH FOR SPECIFIC POSTS? How can I search for specific Posts? Looking for a specific Post and don't remember where it was on the timeline? We have a search function where you can insert keywords embedded in the title or description of the Post to find the right content you're looking for. DOES MARCO POLO ®️ USE DATA? Does Marco Polo ®️ use data? Marco Polo works great on a strong Wi-Fi or cellular connection. If you're connected to Wi-Fi, your data will not be used when sending and receiving Polos. If Wi-Fi is unavailable, the app will use data. I RECEIVED A CODE. WHAT DO I DO WITH IT? I received a code. What do I do with it? Each time a Marco Polo account is created, a unique verification code is sent to the user to verify their information and device. Think of this code like a one-time password. You will enter this four-digit code when promptedduring setup.
USING A BLUETOOTH DEVICE Using a Bluetooth Device. To use a Bluetooth device with Marco Polo, turn on Bluetooth and connect your device. If you’ve properly paired your device, a Bluetooth icon will appear in the top left when you're using Marco Polo. Your Polo audio will now be directed to the stereo or speaker your device is paired with. Note: You can select HOME • MARCO POLODOWNLOADPLUSCHANNELSSTORIESCONTACT USSUPPORT “I moved across the country 2 years ago and this app has been the best thing to happen for my now long-distance friendships. I have a group chat with my 5 best girlfriends and we are able to keep up with each other’s lives, see their babies and fur babies and other things that remind me of my old city. GET THE APP • MARCO POLO Download Marco Polo on the Google Play store or Apple App Store foryour mobile device.
MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here. MARCO POLO CHANNELS & EXPERTS • MEMBERSHIP MADE SIMPLE Basic. Create your first Channel. $29 /month. +20%* of your earnings & payment processing. Max # of active Channels. 1. Max # of members per Channel. 10. Max # of leaders/admins per Channel. MARCO POLO CHANNELS HELPED THIS ACTOR, PODCASTER, AND Ethan Suplee’s biggest fans know him as an actor on famed shows like My Name is Earl and Santa Clarita Diet and as a successful podcast host. Many also know of his public journey through gaining and losing weight – a lot of weight. Following every diet and fitness plan under the sun taught Ethan a few things about the body and the mind, and each week on The American Glutton podcast, he HOW DO I USE MARCO POLO®️? To do so, tap on the magnifying glass in the top corner of the home screen or the person icon at the bottom of the home screen menu. You will be taken to the Invite Friends screen where all of your phone contacts are listed. If they have Marco Polo™, there is a Marco Polo™ beach ball that will be displayed along with their name/image. HOW MUCH DOES MARCO POLO COST? How much does Marco Polo cost? Marco Polo is free to download and use! We also have a Marco Polo Plus subscription option available for iOS devices and Android devices. Our Plus subscription option offers a wide variety of great extra features! If you'd like CANCEL PLUS SUBSCRIPTION To cancel on Android: Visit the Google Play Store app. Tap the top-left hamburger menu. View your subscriptions. See Marco Polo listed under active subscriptions and select "Cancel". You’re also able to switch from monthly to annual billing from here too. Once your free trial has ended, you’ll return to the free Marco Poloexperience.
I'M HAVING TROUBLE WITH SOUND If others can't hear you, or there's static in your Polos, try these steps: 1. Tap the Settings icon on the bottom of the home screen. 2. Select Advanced. 3. Tap on Microphone. 4 .Select a different microphone, typically switching to the bottom mic will help. It may help to try another mic if selecting the bottom mic doesn't help. MY APP IS CRASHING, WHAT DO I DO? First, check the App Store or Google Play to see if you're on the newest version of our app. HOME • MARCO POLODOWNLOADPLUSCHANNELSSTORIESCONTACT USSUPPORT “I moved across the country 2 years ago and this app has been the best thing to happen for my now long-distance friendships. I have a group chat with my 5 best girlfriends and we are able to keep up with each other’s lives, see their babies and fur babies and other things that remind me of my old city. GET THE APP • MARCO POLO Download Marco Polo on the Google Play store or Apple App Store foryour mobile device.
MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here. MARCO POLO CHANNELS & EXPERTS • MEMBERSHIP MADE SIMPLE Basic. Create your first Channel. $29 /month. +20%* of your earnings & payment processing. Max # of active Channels. 1. Max # of members per Channel. 10. Max # of leaders/admins per Channel. MARCO POLO CHANNELS HELPED THIS ACTOR, PODCASTER, AND Ethan Suplee’s biggest fans know him as an actor on famed shows like My Name is Earl and Santa Clarita Diet and as a successful podcast host. Many also know of his public journey through gaining and losing weight – a lot of weight. Following every diet and fitness plan under the sun taught Ethan a few things about the body and the mind, and each week on The American Glutton podcast, he HOW DO I USE MARCO POLO®️? To do so, tap on the magnifying glass in the top corner of the home screen or the person icon at the bottom of the home screen menu. You will be taken to the Invite Friends screen where all of your phone contacts are listed. If they have Marco Polo™, there is a Marco Polo™ beach ball that will be displayed along with their name/image. HOW MUCH DOES MARCO POLO COST? How much does Marco Polo cost? Marco Polo is free to download and use! We also have a Marco Polo Plus subscription option available for iOS devices and Android devices. Our Plus subscription option offers a wide variety of great extra features! If you'd like CANCEL PLUS SUBSCRIPTION To cancel on Android: Visit the Google Play Store app. Tap the top-left hamburger menu. View your subscriptions. See Marco Polo listed under active subscriptions and select "Cancel". You’re also able to switch from monthly to annual billing from here too. Once your free trial has ended, you’ll return to the free Marco Poloexperience.
I'M HAVING TROUBLE WITH SOUND If others can't hear you, or there's static in your Polos, try these steps: 1. Tap the Settings icon on the bottom of the home screen. 2. Select Advanced. 3. Tap on Microphone. 4 .Select a different microphone, typically switching to the bottom mic will help. It may help to try another mic if selecting the bottom mic doesn't help. MY APP IS CRASHING, WHAT DO I DO? First, check the App Store or Google Play to see if you're on the newest version of our app. MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here.MARCO POLO PLUS FAQ
Marco Polo Plus FAQ Frequently Asked Questions about Marco Polo Plus What is Marco Polo Plus? Plus is a paid membership plan that unlocks premium features, an elevated experience that includes more functionality, convenient ways to use the app, all designed to HOW DO I BLOCK SOMEONE? How do I block someone? You're able to block any user from contacting you on Marco Polo . To do this on an iOS device: Tap the three dots next to their Chat Tile. Tap Block/Delete Chat. Select Block And Delete Chat. To do this on an Android device: Tap on the three dots next to their Chat Tile. Tap Block/Delete Chat. SECONDS - MARCO POLO SUPPORT Seconds provide a great complement to recording Polos. Seconds are quick and easy to watch. Sometimes they’re better than Polos for showing what you or your kids are up to and never feel like you're showing the same thing too many times. As soon as you take a Second, it’s automatically shared with the people who can watch yourSeconds.
CONTACT US - MARCO POLO SUPPORT Contact Us. Can't find the answer to your question? We'd be happy to hear from you! Our support team will get back to you as quickly as we can. You can reach us on these channels: HOW DO I KNOW IF SOMEONE WATCHED MY POLO? When you open a conversation, you'll see the storyline along the bottom. This displays all of the Polos that you've sent and received. Newer Polos will be on the right-hand side. On the last Polo, you'll know if someone has watched your Polo if there’s a small circle icon with their profile photo in the corner. HOW CAN I SEARCH FOR SPECIFIC POSTS? How can I search for specific Posts? Looking for a specific Post and don't remember where it was on the timeline? We have a search function where you can insert keywords embedded in the title or description of the Post to find the right content you're looking for. DOES MARCO POLO ®️ USE DATA? Does Marco Polo ®️ use data? Marco Polo works great on a strong Wi-Fi or cellular connection. If you're connected to Wi-Fi, your data will not be used when sending and receiving Polos. If Wi-Fi is unavailable, the app will use data. I RECEIVED A CODE. WHAT DO I DO WITH IT? I received a code. What do I do with it? Each time a Marco Polo account is created, a unique verification code is sent to the user to verify their information and device. Think of this code like a one-time password. You will enter this four-digit code when promptedduring setup.
USING A BLUETOOTH DEVICE Using a Bluetooth Device. To use a Bluetooth device with Marco Polo, turn on Bluetooth and connect your device. If you’ve properly paired your device, a Bluetooth icon will appear in the top left when you're using Marco Polo. Your Polo audio will now be directed to the stereo or speaker your device is paired with. Note: You can select HOME • MARCO POLODOWNLOADPLUSCHANNELSSTORIESCONTACT USSUPPORT “I moved across the country 2 years ago and this app has been the best thing to happen for my now long-distance friendships. I have a group chat with my 5 best girlfriends and we are able to keep up with each other’s lives, see their babies and fur babies and other things that remind me of my old city. MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here. GET THE APP • MARCO POLO Download Marco Polo on the Google Play store or Apple App Store foryour mobile device.
MARCO POLO CHANNELS & EXPERTS • MEMBERSHIP MADE SIMPLE Basic. Create your first Channel. $29 /month. +20%* of your earnings & payment processing. Max # of active Channels. 1. Max # of members per Channel. 10. Max # of leaders/admins per Channel. CANCEL PLUS SUBSCRIPTION To cancel on Android: Visit the Google Play Store app. Tap the top-left hamburger menu. View your subscriptions. See Marco Polo listed under active subscriptions and select "Cancel". You’re also able to switch from monthly to annual billing from here too. Once your free trial has ended, you’ll return to the free Marco Poloexperience.
HOW MUCH DOES MARCO POLO COST? How much does Marco Polo cost? Marco Polo is free to download and use! We also have a Marco Polo Plus subscription option available for iOS devices and Android devices. Our Plus subscription option offers a wide variety of great extra features! If you'd like I'M HAVING TROUBLE WITH SOUND If others can't hear you, or there's static in your Polos, try these steps: 1. Tap the Settings icon on the bottom of the home screen. 2. Select Advanced. 3. Tap on Microphone. 4 .Select a different microphone, typically switching to the bottom mic will help. It may help to try another mic if selecting the bottom mic doesn't help. HOW DO I DELETE SOMEONE? If you'd like to delete someone listed under Add Friends, that's simply Marco Polo displaying your device's contacts. To delete one of those, you'd need to delete the contact from your device, and then reinstall the app to no longer see that contact. Tap the three dots next to their Chat Tile. Tap Block/Delete Chat. Select Delete Chat. HOW DO I KNOW IF SOMEONE WATCHED MY POLO? When you open a conversation, you'll see the storyline along the bottom. This displays all of the Polos that you've sent and received. Newer Polos will be on the right-hand side. On the last Polo, you'll know if someone has watched your Polo if there’s a small circle icon with their profile photo in the corner. I DON’T WANT PEOPLE TO BE NOTIFIED WHEN I’M ONLINE. WHAT Occasionally, the app will send notifications encouraging friends and family to say, “Hi”, when you’re active on Marco Polo . If you'd prefer, you can turn this notification off within your Settings. 1. Tap on the Settings icon located in the bottom right corner of thehome screen. 2.
HOME • MARCO POLODOWNLOADPLUSCHANNELSSTORIESCONTACT USSUPPORT “I moved across the country 2 years ago and this app has been the best thing to happen for my now long-distance friendships. I have a group chat with my 5 best girlfriends and we are able to keep up with each other’s lives, see their babies and fur babies and other things that remind me of my old city. MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here. GET THE APP • MARCO POLO Download Marco Polo on the Google Play store or Apple App Store foryour mobile device.
MARCO POLO CHANNELS & EXPERTS • MEMBERSHIP MADE SIMPLE Basic. Create your first Channel. $29 /month. +20%* of your earnings & payment processing. Max # of active Channels. 1. Max # of members per Channel. 10. Max # of leaders/admins per Channel. CANCEL PLUS SUBSCRIPTION To cancel on Android: Visit the Google Play Store app. Tap the top-left hamburger menu. View your subscriptions. See Marco Polo listed under active subscriptions and select "Cancel". You’re also able to switch from monthly to annual billing from here too. Once your free trial has ended, you’ll return to the free Marco Poloexperience.
HOW MUCH DOES MARCO POLO COST? How much does Marco Polo cost? Marco Polo is free to download and use! We also have a Marco Polo Plus subscription option available for iOS devices and Android devices. Our Plus subscription option offers a wide variety of great extra features! If you'd like I'M HAVING TROUBLE WITH SOUND If others can't hear you, or there's static in your Polos, try these steps: 1. Tap the Settings icon on the bottom of the home screen. 2. Select Advanced. 3. Tap on Microphone. 4 .Select a different microphone, typically switching to the bottom mic will help. It may help to try another mic if selecting the bottom mic doesn't help. HOW DO I DELETE SOMEONE? If you'd like to delete someone listed under Add Friends, that's simply Marco Polo displaying your device's contacts. To delete one of those, you'd need to delete the contact from your device, and then reinstall the app to no longer see that contact. Tap the three dots next to their Chat Tile. Tap Block/Delete Chat. Select Delete Chat. HOW DO I KNOW IF SOMEONE WATCHED MY POLO? When you open a conversation, you'll see the storyline along the bottom. This displays all of the Polos that you've sent and received. Newer Polos will be on the right-hand side. On the last Polo, you'll know if someone has watched your Polo if there’s a small circle icon with their profile photo in the corner. I DON’T WANT PEOPLE TO BE NOTIFIED WHEN I’M ONLINE. WHAT Occasionally, the app will send notifications encouraging friends and family to say, “Hi”, when you’re active on Marco Polo . If you'd prefer, you can turn this notification off within your Settings. 1. Tap on the Settings icon located in the bottom right corner of thehome screen. 2.
MARCO POLO SUPPORT
Frequently asked questions and support documentation for Marco PoloMARCO POLO PLUS FAQ
Marco Polo Plus FAQ Frequently Asked Questions about Marco Polo Plus What is Marco Polo Plus? Plus is a paid membership plan that unlocks premium features, an elevated experience that includes more functionality, convenient ways to use the app, all designed to CONTACT US - MARCO POLO SUPPORT Contact Us. Can't find the answer to your question? We'd be happy to hear from you! Our support team will get back to you as quickly as we can. You can reach us on these channels:ACCOUNT INFORMATION
Account Information. How do I change my phone number on Marco Polo? How do I delete my account? Does Marco Polo™ work on my device? How do I log out? How do I add/change my profile photo? How do I change myemail address?
HOW DO I KNOW IF SOMEONE WATCHED MY POLO? When you open a conversation, you'll see the storyline along the bottom. This displays all of the Polos that you've sent and received. Newer Polos will be on the right-hand side. On the last Polo, you'll know if someone has watched your Polo if there’s a small circle icon with their profile photo in the corner. WHAT INFORMATION CAN OTHERS SEE? What information can others see? Only Marco Polo contacts, who have your information listed in their device’s address book, will see your phone number.. If you are only connected with a user through a Group, they will not be able to see your phone number on Marco Polo. I DON’T WANT PEOPLE TO BE NOTIFIED WHEN I’M ONLINE. WHAT Occasionally, the app will send notifications encouraging friends and family to say, “Hi”, when you’re active on Marco Polo . If you'd prefer, you can turn this notification off within your Settings. 1. Tap on the Settings icon located in the bottom right corner of thehome screen. 2.
HOW DO I DELETE A POLO? You can delete the Polos that you've recorded or remove a Polo that has been shared with you. To do this: Tap and hold down on the Polo thumbnail *iOS *Android. Select 'Delete/Remove' on the menu. This will remove the Polo you recorded permanently for you and others in the conversation. *iOS *Android. You're able to remove Polos that others MY POLO ISN’T SENDING, WHAT SHOULD I DO? My Polo isn’t sending, what should I do? Marco Polo™ works best with a strong internet connection. Try moving to an area with a strong connection—preferably WiFi over cellular service. If you have a strong connection, try restarting the app, and resetting your connection to resend your Polo. MY APP IS CRASHING, WHAT DO I DO? First, check the App Store or Google Play to see if you're on the newest version of our app. HOME • MARCO POLODOWNLOADPLUSCHANNELSSTORIESCONTACT USSUPPORT “I moved across the country 2 years ago and this app has been the best thing to happen for my now long-distance friendships. I have a group chat with my 5 best girlfriends and we are able to keep up with each other’s lives, see their babies and fur babies and other things that remind me of my old city. MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here. GET THE APP • MARCO POLO Download Marco Polo on the Google Play store or Apple App Store foryour mobile device.
MARCO POLO CHANNELS & EXPERTS • MEMBERSHIP MADE SIMPLE Basic. Create your first Channel. $29 /month. +20%* of your earnings & payment processing. Max # of active Channels. 1. Max # of members per Channel. 10. Max # of leaders/admins per Channel. CANCEL PLUS SUBSCRIPTION To cancel on Android: Visit the Google Play Store app. Tap the top-left hamburger menu. View your subscriptions. See Marco Polo listed under active subscriptions and select "Cancel". You’re also able to switch from monthly to annual billing from here too. Once your free trial has ended, you’ll return to the free Marco Poloexperience.
HOW MUCH DOES MARCO POLO COST? How much does Marco Polo cost? Marco Polo is free to download and use! We also have a Marco Polo Plus subscription option available for iOS devices and Android devices. Our Plus subscription option offers a wide variety of great extra features! If you'd like I'M HAVING TROUBLE WITH SOUND If others can't hear you, or there's static in your Polos, try these steps: 1. Tap the Settings icon on the bottom of the home screen. 2. Select Advanced. 3. Tap on Microphone. 4 .Select a different microphone, typically switching to the bottom mic will help. It may help to try another mic if selecting the bottom mic doesn't help. HOW DO I DELETE SOMEONE? If you'd like to delete someone listed under Add Friends, that's simply Marco Polo displaying your device's contacts. To delete one of those, you'd need to delete the contact from your device, and then reinstall the app to no longer see that contact. Tap the three dots next to their Chat Tile. Tap Block/Delete Chat. Select Delete Chat. HOW DO I KNOW IF SOMEONE WATCHED MY POLO? When you open a conversation, you'll see the storyline along the bottom. This displays all of the Polos that you've sent and received. Newer Polos will be on the right-hand side. On the last Polo, you'll know if someone has watched your Polo if there’s a small circle icon with their profile photo in the corner. I DON’T WANT PEOPLE TO BE NOTIFIED WHEN I’M ONLINE. WHAT Occasionally, the app will send notifications encouraging friends and family to say, “Hi”, when you’re active on Marco Polo . If you'd prefer, you can turn this notification off within your Settings. 1. Tap on the Settings icon located in the bottom right corner of thehome screen. 2.
HOME • MARCO POLODOWNLOADPLUSCHANNELSSTORIESCONTACT USSUPPORT “I moved across the country 2 years ago and this app has been the best thing to happen for my now long-distance friendships. I have a group chat with my 5 best girlfriends and we are able to keep up with each other’s lives, see their babies and fur babies and other things that remind me of my old city. MARCO POLO PLUS • THE BEST VERSION YET • MARCO POLO Marco Polo remains unlimited and free. With either our free version or as a Marco Polo Plus subscriber, you'll be able to stay in touch with the people who mean the most to you. The core of Marco Polo - chats, groups, and saved Polos - will remain unlimited and free. Read about The Evolution of Marco Polo here. GET THE APP • MARCO POLO Download Marco Polo on the Google Play store or Apple App Store foryour mobile device.
MARCO POLO CHANNELS & EXPERTS • MEMBERSHIP MADE SIMPLE Basic. Create your first Channel. $29 /month. +20%* of your earnings & payment processing. Max # of active Channels. 1. Max # of members per Channel. 10. Max # of leaders/admins per Channel. CANCEL PLUS SUBSCRIPTION To cancel on Android: Visit the Google Play Store app. Tap the top-left hamburger menu. View your subscriptions. See Marco Polo listed under active subscriptions and select "Cancel". You’re also able to switch from monthly to annual billing from here too. Once your free trial has ended, you’ll return to the free Marco Poloexperience.
HOW MUCH DOES MARCO POLO COST? How much does Marco Polo cost? Marco Polo is free to download and use! We also have a Marco Polo Plus subscription option available for iOS devices and Android devices. Our Plus subscription option offers a wide variety of great extra features! If you'd like I'M HAVING TROUBLE WITH SOUND If others can't hear you, or there's static in your Polos, try these steps: 1. Tap the Settings icon on the bottom of the home screen. 2. Select Advanced. 3. Tap on Microphone. 4 .Select a different microphone, typically switching to the bottom mic will help. It may help to try another mic if selecting the bottom mic doesn't help. HOW DO I DELETE SOMEONE? If you'd like to delete someone listed under Add Friends, that's simply Marco Polo displaying your device's contacts. To delete one of those, you'd need to delete the contact from your device, and then reinstall the app to no longer see that contact. Tap the three dots next to their Chat Tile. Tap Block/Delete Chat. Select Delete Chat. HOW DO I KNOW IF SOMEONE WATCHED MY POLO? When you open a conversation, you'll see the storyline along the bottom. This displays all of the Polos that you've sent and received. Newer Polos will be on the right-hand side. On the last Polo, you'll know if someone has watched your Polo if there’s a small circle icon with their profile photo in the corner. I DON’T WANT PEOPLE TO BE NOTIFIED WHEN I’M ONLINE. WHAT Occasionally, the app will send notifications encouraging friends and family to say, “Hi”, when you’re active on Marco Polo . If you'd prefer, you can turn this notification off within your Settings. 1. Tap on the Settings icon located in the bottom right corner of thehome screen. 2.
MARCO POLO SUPPORT
Frequently asked questions and support documentation for Marco PoloMARCO POLO PLUS FAQ
Marco Polo Plus FAQ Frequently Asked Questions about Marco Polo Plus What is Marco Polo Plus? Plus is a paid membership plan that unlocks premium features, an elevated experience that includes more functionality, convenient ways to use the app, all designed to CONTACT US - MARCO POLO SUPPORT Contact Us. Can't find the answer to your question? We'd be happy to hear from you! Our support team will get back to you as quickly as we can. You can reach us on these channels:ACCOUNT INFORMATION
Account Information. How do I change my phone number on Marco Polo? How do I delete my account? Does Marco Polo™ work on my device? How do I log out? How do I add/change my profile photo? How do I change myemail address?
HOW DO I KNOW IF SOMEONE WATCHED MY POLO? When you open a conversation, you'll see the storyline along the bottom. This displays all of the Polos that you've sent and received. Newer Polos will be on the right-hand side. On the last Polo, you'll know if someone has watched your Polo if there’s a small circle icon with their profile photo in the corner. WHAT INFORMATION CAN OTHERS SEE? What information can others see? Only Marco Polo contacts, who have your information listed in their device’s address book, will see your phone number.. If you are only connected with a user through a Group, they will not be able to see your phone number on Marco Polo. I DON’T WANT PEOPLE TO BE NOTIFIED WHEN I’M ONLINE. WHAT Occasionally, the app will send notifications encouraging friends and family to say, “Hi”, when you’re active on Marco Polo . If you'd prefer, you can turn this notification off within your Settings. 1. Tap on the Settings icon located in the bottom right corner of thehome screen. 2.
HOW DO I DELETE A POLO? You can delete the Polos that you've recorded or remove a Polo that has been shared with you. To do this: Tap and hold down on the Polo thumbnail *iOS *Android. Select 'Delete/Remove' on the menu. This will remove the Polo you recorded permanently for you and others in the conversation. *iOS *Android. You're able to remove Polos that others MY POLO ISN’T SENDING, WHAT SHOULD I DO? My Polo isn’t sending, what should I do? Marco Polo™ works best with a strong internet connection. Try moving to an area with a strong connection—preferably WiFi over cellular service. If you have a strong connection, try restarting the app, and resetting your connection to resend your Polo. MY APP IS CRASHING, WHAT DO I DO? First, check the App Store or Google Play to see if you're on the newest version of our app. skip to main content Helping people feel close to one anotherAs seen on the
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STAY IN TOUCH
WITH THE PEOPLE WHO MATTER MOST TO YOU Unlike social media, there is no wasted time, no social comparisons and no likes! Connect with the most important people in your life, notthe entire world.
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REVIEWS
“I love using Marco Polo to connect with friends. It has been a huge blessing to connect with others. It is much easier than Snapchat or texting. I can tell someone a lot more in this video message. I HIGHLY recommend using this to connect with friends; especially if they livefar from you.”
“I moved across the country 2 years ago and this app has been the best thing to happen for my now long-distance friendships. I have a group chat with my 5 best girlfriends and we are able to keep up with each other’s lives, see their babies and fur babies and other things that remind me of my old city. It’s great! I highly recommend it.😊”
“I love being able to send and get videos from my daughter and granddaughter. My daughter is in the military and was in Kuwait and her daughter was staying with us. We were able to see and hear her every day. So much faster than mail. We love it.”READ MORE REVIEWS
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MORE LIKE HAVING A CONVERSATION IN REAL LIFE HOW MARCO POLO IS DIFFERENTFOR BUSY PEOPLE
Life is busy. Marco Polo works when you have a moment to talk, even if your schedules don’t match. Unlike other video apps, you don’tneed to be live.
THE PEOPLE WHO MATTER MOST With people you love, texts and social media don’t give you the whole picture and calls are hard to schedule. Have spontaneous face-to-face conversations and really see how your loved ones aredoing.
BE TOGETHER WITH GROUPS Include friends and family even when they don’t live in the same place or in the same timezone. Each person can talk and watch when itworks for them.
EASY AND FUN
For grandparents, families, and close friends, speaking face to face is as easy as pressing "Start" and "Stop." Have fun with doodles andvoice filters, too!
* Personal, face-to-face communication with tone and context * Private: only people you choose from your own contacts* Android and iOS
* Stored in the Cloud, so your phone storage isn’t depleted * Free, unlimited, and ad-free * Videos don't disappear, and can be stored forever * Group or 1:1 conversations * Filters and voice effects for funWE'RE ON A MISSION
Our team at Marco Polo works together for one heartfelt purpose–helping people feel close. In a world where people have so many ways to communicate, but still feel lonely, we're on a mission to help the world rediscover the blessings of authentic relationships. Our founders created Marco Polo to model for their kids what it means to do work you love for a greater purpose.Our Story
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