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single page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
INSTALLATION GUIDES
Installation Guides. For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable is by placing a snippet of JavaScript — or "tracking code" — on each page you want it to know about. Our plugins will automatically add the code to each page of 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM With this in mind, here are 10 key KPIs for evaluating your customer service team. 1. Customer Satisfaction (CSAT) Score. We all keep the customer at the heart of what we do. Providing a better customer experience leads to repeat customers, good reviews and a strong brand.LUCKY ORANGE
30 minutes to optimized brand messaging. Introduction Every company has a series of statements they make when describing their products or services. Whether consistent or inconsistent, powerful or bland, these statements represent that brand’s key messages. . Continue reading. 27 POWERFUL SURVEY QUESTIONS FOR YOUR WEBSITE AUDIENCESEE MORE ON BLOG.LUCKYORANGE.COM PREDICTIVE MARKETING'S ROLE IN E-COMMERCE Predictive marketing is an essential concept that utilizes Big Data insights to make strategic marketing decisions. Netflix, Apple, Google, and Spotify use predictive marketing to keep users engaged. It’s all based on algorithms, and those algorithms are continuously fed with data. In the e-commerce world, predictive marketing worksjust like
TAGGING WITH JAVASCRIPT Tagging with Javascript. In addition to our automatic behavior tagging found in the recordings tab, you can also trigger a recording from the client side with the following javascript method:. _loq.push( ); customTag is any string you want to tag the current user's recording with.; star is either true or false (to star it or not - DEFAULT is FALSE)GETTING STARTED
The developer documentation found here is for the new Lucky Orange. The developer API has been completely overhauled to be more consistent, powerful, and easier to use. WHY ISN'T MY HEATMAP LOADING? Replace anti-clickjacking code with X-Frame-Options. If the heatmap tool loads, but the loading spinner within the viewer never disappears or you only see a blank window, your website might be using anti-clickjacking techniques. The tool will attempt to handle most of these cases automatically, but it might not be able to handle all ofthem.
DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
INSTALLATION GUIDES
Installation Guides. For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable is by placing a snippet of JavaScript — or "tracking code" — on each page you want it to know about. Our plugins will automatically add the code to each page of 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM With this in mind, here are 10 key KPIs for evaluating your customer service team. 1. Customer Satisfaction (CSAT) Score. We all keep the customer at the heart of what we do. Providing a better customer experience leads to repeat customers, good reviews and a strong brand.LUCKY ORANGE
30 minutes to optimized brand messaging. Introduction Every company has a series of statements they make when describing their products or services. Whether consistent or inconsistent, powerful or bland, these statements represent that brand’s key messages. . Continue reading. 27 POWERFUL SURVEY QUESTIONS FOR YOUR WEBSITE AUDIENCESEE MORE ON BLOG.LUCKYORANGE.COM PREDICTIVE MARKETING'S ROLE IN E-COMMERCE Predictive marketing is an essential concept that utilizes Big Data insights to make strategic marketing decisions. Netflix, Apple, Google, and Spotify use predictive marketing to keep users engaged. It’s all based on algorithms, and those algorithms are continuously fed with data. In the e-commerce world, predictive marketing worksjust like
TAGGING WITH JAVASCRIPT Tagging with Javascript. In addition to our automatic behavior tagging found in the recordings tab, you can also trigger a recording from the client side with the following javascript method:. _loq.push( ); customTag is any string you want to tag the current user's recording with.; star is either true or false (to star it or not - DEFAULT is FALSE)GETTING STARTED
The developer documentation found here is for the new Lucky Orange. The developer API has been completely overhauled to be more consistent, powerful, and easier to use. WHY ISN'T MY HEATMAP LOADING? Replace anti-clickjacking code with X-Frame-Options. If the heatmap tool loads, but the loading spinner within the viewer never disappears or you only see a blank window, your website might be using anti-clickjacking techniques. The tool will attempt to handle most of these cases automatically, but it might not be able to handle all ofthem.
HOME | LUCKY ORANGE
Home | Lucky Orange. Keep your customers happy. Grow your business. "Insight from heatmaps is really comprehensive and useful. We are able to make some decisions based on customer behavior we saw from the recording. It is a must have app if you want to improve UX and UI." -Sasha's Fine Foods.
ALL YOU NEED TO KNOW ABOUT IMPROVING YOUR SHOPIFY STORE Site speed issues can plague Shopify store owners. Here are the steps you need to take to prevent your Shopify store from becoming slowerover time.
LUCKY ORANGE KNOWLEDGE BASE Frequently asked questions and support documentation for Lucky Orange THE BENEFITS OF INTENTIONAL CRO Companies that decide to wade into conversion rate optimization (CRO) do so in a variety of ways—and those that do so with an intentional approach are more likely to see success. Unfortunately, many businesses release optimization ideas in a more haphazard, less-informed manner. Website optimization is really just like any other business effort: If you operate without a clear goal, you’re 4 PERSONALIZATION STRATEGIES TO IMPROVE CRO Personalization works. This is why a personalization strategy is an excellent tactic to employ when trying to improve your conversion rate optimization. Here are four ideas for implementing personalization strategies that can be used to help raise your conversion rate. 1. Understand What Your Customers Want to See and Show it to Them.GETTING STARTED
The developer documentation found here is for the new Lucky Orange. The developer API has been completely overhauled to be more consistent, powerful, and easier to use. BEST ANALYTICS PRACTICES FOR TRACKING CAMPAIGNS These UTM parameters added to the link – Snapchat, Social and Snapchat Ads – will be tracked in Google Analytics and Lucky Orange. As you create UTM parameters, don’t forget two crucial best practices: Keep your UTM parameters consistent.LUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.FUNNELING 101
An Introduction. A conversion funnel is simply the path a site visitor takes to an end point you've defined. The "end point" can be anything: a sign-up form, a checkout page, a survey or poll, a blog post, etc. In the phrase, conversion refers to the process of converting anonymous visitors into customers, users, subscribers, members, etc., and funnel refers to the fact that, like a real-life HOW TO INSTALL IN WORDPRESS WordPress. 1. Log in to WordPress. 2. Click the Plugins item in the sidebar. 3. Locate the search field at the top of the page, and search for lucky orange. 4. Click the Install Now button. DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
INSTALLATION GUIDES
Installation Guides. For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable is by placing a snippet of JavaScript — or "tracking code" — on each page you want it to know about. Our plugins will automatically add the code to each page of 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM With this in mind, here are 10 key KPIs for evaluating your customer service team. 1. Customer Satisfaction (CSAT) Score. We all keep the customer at the heart of what we do. Providing a better customer experience leads to repeat customers, good reviews and a strong brand.LUCKY ORANGE
30 minutes to optimized brand messaging. Introduction Every company has a series of statements they make when describing their products or services. Whether consistent or inconsistent, powerful or bland, these statements represent that brand’s key messages. . Continue reading. 27 POWERFUL SURVEY QUESTIONS FOR YOUR WEBSITE AUDIENCESEE MORE ON BLOG.LUCKYORANGE.COM PREDICTIVE MARKETING'S ROLE IN E-COMMERCE Predictive marketing is an essential concept that utilizes Big Data insights to make strategic marketing decisions. Netflix, Apple, Google, and Spotify use predictive marketing to keep users engaged. It’s all based on algorithms, and those algorithms are continuously fed with data. In the e-commerce world, predictive marketing worksjust like
GETTING STARTED
The developer documentation found here is for the new Lucky Orange. The developer API has been completely overhauled to be more consistent, powerful, and easier to use. HOW TO DECREASE ABANDONMENT USING FORM ANALYTICS, STEP-BY From there, type in the URL of the page and launch form analytics. In the menu on the right, select Reports and then select Abandonment from the dropdown. You can also open a form analytics report when you’re in the heatmaps section by choosing the Forms option noted by the blue clipboard. The field outlined in red is the field which has the PASSING IN CUSTOM USER DATA Lucky Orange lets you pass in any custom data you'd like, and it will appear in the Live Visitors and Recording tabs as a new column automatically. Using a bit of JavaScript, you can pass custom data to your Lucky Orange recordings using the global _loq variable: That variable you see above, customData, should be an object with keys andvalues
DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
INSTALLATION GUIDES
Installation Guides. For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable is by placing a snippet of JavaScript — or "tracking code" — on each page you want it to know about. Our plugins will automatically add the code to each page of 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM With this in mind, here are 10 key KPIs for evaluating your customer service team. 1. Customer Satisfaction (CSAT) Score. We all keep the customer at the heart of what we do. Providing a better customer experience leads to repeat customers, good reviews and a strong brand.LUCKY ORANGE
30 minutes to optimized brand messaging. Introduction Every company has a series of statements they make when describing their products or services. Whether consistent or inconsistent, powerful or bland, these statements represent that brand’s key messages. . Continue reading. 27 POWERFUL SURVEY QUESTIONS FOR YOUR WEBSITE AUDIENCESEE MORE ON BLOG.LUCKYORANGE.COM PREDICTIVE MARKETING'S ROLE IN E-COMMERCE Predictive marketing is an essential concept that utilizes Big Data insights to make strategic marketing decisions. Netflix, Apple, Google, and Spotify use predictive marketing to keep users engaged. It’s all based on algorithms, and those algorithms are continuously fed with data. In the e-commerce world, predictive marketing worksjust like
GETTING STARTED
The developer documentation found here is for the new Lucky Orange. The developer API has been completely overhauled to be more consistent, powerful, and easier to use. HOW TO DECREASE ABANDONMENT USING FORM ANALYTICS, STEP-BY From there, type in the URL of the page and launch form analytics. In the menu on the right, select Reports and then select Abandonment from the dropdown. You can also open a form analytics report when you’re in the heatmaps section by choosing the Forms option noted by the blue clipboard. The field outlined in red is the field which has the PASSING IN CUSTOM USER DATA Lucky Orange lets you pass in any custom data you'd like, and it will appear in the Live Visitors and Recording tabs as a new column automatically. Using a bit of JavaScript, you can pass custom data to your Lucky Orange recordings using the global _loq variable: That variable you see above, customData, should be an object with keys andvalues
HOME | LUCKY ORANGE
Home | Lucky Orange. Keep your customers happy. Grow your business. "Insight from heatmaps is really comprehensive and useful. We are able to make some decisions based on customer behavior we saw from the recording. It is a must have app if you want to improve UX and UI." -Sasha's Fine Foods.
COMING SOON: A NEW LUCKY ORANGE A little over three years ago, we embarked on a project that will have many of you nodding along and thinking, “It’s about time!” What initially started as a facelift for the user interface of Lucky Orange morphed into something much bigger. ALL YOU NEED TO KNOW ABOUT IMPROVING YOUR SHOPIFY STORE Site speed issues can plague Shopify store owners. Here are the steps you need to take to prevent your Shopify store from becoming slowerover time.
LUCKY ORANGE KNOWLEDGE BASE Frequently asked questions and support documentation for Lucky Orange THE BENEFITS OF INTENTIONAL CRO Companies that decide to wade into conversion rate optimization (CRO) do so in a variety of ways—and those that do so with an intentional approach are more likely to see success. Unfortunately, many businesses release optimization ideas in a more haphazard, less-informed manner. Website optimization is really just like any other business effort: If you operate without a clear goal, you’re 4 PERSONALIZATION STRATEGIES TO IMPROVE CRO Personalization works. This is why a personalization strategy is an excellent tactic to employ when trying to improve your conversion rate optimization. Here are four ideas for implementing personalization strategies that can be used to help raise your conversion rate. 1. Understand What Your Customers Want to See and Show it to Them.GETTING STARTED
The developer documentation found here is for the new Lucky Orange. The developer API has been completely overhauled to be more consistent, powerful, and easier to use.LUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.FUNNELING 101
An Introduction. A conversion funnel is simply the path a site visitor takes to an end point you've defined. The "end point" can be anything: a sign-up form, a checkout page, a survey or poll, a blog post, etc. In the phrase, conversion refers to the process of converting anonymous visitors into customers, users, subscribers, members, etc., and funnel refers to the fact that, like a real-life HOW TO INSTALL IN WORDPRESS WordPress. 1. Log in to WordPress. 2. Click the Plugins item in the sidebar. 3. Locate the search field at the top of the page, and search for lucky orange. 4. Click the Install Now button. DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
LUCKY ORANGE
Small businesses face many challenges, with one of the biggest obstacles being cash flow management. Cash flow problems can put a serious bottleneck in your,LUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.INSTALLATION GUIDES
For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable isGETTING STARTED
The developer documentation found here is for the new Lucky Orange. The developer API has been completely overhauled to be more consistent, powerful, and easier to use. 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM The quickest path to excellent customer service is a series of easy-to-follow metrics. Learn why these numbers matter and how to use them to improve service. 27 POWERFUL SURVEY QUESTIONS FOR YOUR WEBSITE AUDIENCESEE MORE ON BLOG.LUCKYORANGE.COM PASSING IN CUSTOM USER DATA Passing in Custom User Data. Lucky Orange lets you pass in any custom data you'd like, and it will appear in the Live Visitors and Recording tabs as a new column automatically. PREDICTIVE MARKETING'S ROLE IN E-COMMERCE Darya Jandossova Troncoso is a photographer, artist and writer working on her first novel and managing a digital marketing blog – MarketSplash.In her spare time, she enjoys spending time with her family, cooking, creating art and learning everything there is to know about digital marketing. DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
LUCKY ORANGE
Small businesses face many challenges, with one of the biggest obstacles being cash flow management. Cash flow problems can put a serious bottleneck in your,LUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.INSTALLATION GUIDES
For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable isGETTING STARTED
The developer documentation found here is for the new Lucky Orange. The developer API has been completely overhauled to be more consistent, powerful, and easier to use. 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM The quickest path to excellent customer service is a series of easy-to-follow metrics. Learn why these numbers matter and how to use them to improve service. 27 POWERFUL SURVEY QUESTIONS FOR YOUR WEBSITE AUDIENCESEE MORE ON BLOG.LUCKYORANGE.COM PASSING IN CUSTOM USER DATA Passing in Custom User Data. Lucky Orange lets you pass in any custom data you'd like, and it will appear in the Live Visitors and Recording tabs as a new column automatically. PREDICTIVE MARKETING'S ROLE IN E-COMMERCE Darya Jandossova Troncoso is a photographer, artist and writer working on her first novel and managing a digital marketing blog – MarketSplash.In her spare time, she enjoys spending time with her family, cooking, creating art and learning everything there is to know about digital marketing.HOME | LUCKY ORANGE
Learn why more than 100,000 websites around the world use Lucky Orange to optimize website conversionsLUCKY ORANGE
We're sorry but Lucky Orange doesn't work properly without JavaScript enabled. Please enable it to continue. LUCKY ORANGE KNOWLEDGE BASE Frequently asked questions and support documentation for Lucky Orange LOGOUT - LUCKY ORANGE Logging out. One moment WELCOME TO LUCKY ORANGE! Welcome 0! Thanks for signing up for Lucky Orange. Next, you'll go to your main account dashboard and get a little bit of JavaScript code that you'll need to paste onto each page of your site. ALL YOU NEED TO KNOW ABOUT IMPROVING YOUR SHOPIFY STORE Site speed issues can plague Shopify store owners. Here are the steps you need to take to prevent your Shopify store from becoming slowerover time.
COMING SOON: A NEW LUCKY ORANGE A little over three years ago, we embarked on a project that will have many of you nodding along and thinking, “It’s about time!” What initially started as a facelift for the user interface of Lucky Orange morphed into something much bigger. THE BENEFITS OF INTENTIONAL CRO Companies that decide to wade into conversion rate optimization (CRO) do so in a variety of ways—and those that do so with an intentional approach are more likely to see success. Unfortunately, many businesses release optimization ideas in a more haphazard, less-informed manner. Website optimization is really just like any other business effort: If you operate without a clear goal, you’reFUNNELING 101
An Introduction. A conversion funnel is simply the path a site visitor takes to an end point you've defined. The "end point" can be anything: a sign-up form, a checkout page, a survey or poll, a blog post, etc. In the phrase, conversion refers to the process of converting anonymous visitors into customers, users, subscribers, members, etc., and funnel refers to the fact that, like a real-life HOW TO INSTALL IN WORDPRESS Quick Link. Just need the download link? WordPress Plugin Directory. WordPress 1 Log in to WordPress. 2 Click the Plugins item in the sidebar.. 3 Locate the search field DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
HOME | LUCKY ORANGE
Home | Lucky Orange. Keep your customers happy. Grow your business. "Insight from heatmaps is really comprehensive and useful. We are able to make some decisions based on customer behavior we saw from the recording. It is a must have app if you want to improve UX and UI." -Sasha's Fine Foods.
SIGN UP FOR A FREE ACCOUNT By clicking Start My Free Trial, I hereby confirm that I have read and agree to the Lucky Orange Terms of Service, its policies, and thePrivacy Policy.
LIVE CHAT SOFTWARE
Desktop & mobile friendly chat that matches your brand. Fits the look of your current site and looks great across all devices. Customize the colors and text of the chat widget to match the look & feel of your site. When browsing on mobile devices, the chat window will fill the screen for a great user experience.INSTALLATION GUIDES
Installation Guides. For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable is by placing a snippet of JavaScript — or "tracking code" — on each page you want it to know about. Our plugins will automatically add the code to each page of 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM With this in mind, here are 10 key KPIs for evaluating your customer service team. 1. Customer Satisfaction (CSAT) Score. We all keep the customer at the heart of what we do. Providing a better customer experience leads to repeat customers, good reviews and a strong brand. LOGOUT - LUCKY ORANGE Logging out. One momentLUCKY ORANGE
We're sorry but Lucky Orange doesn't work properly without JavaScript enabled. Please enable it to continue.LUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com. DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
HOME | LUCKY ORANGE
Home | Lucky Orange. Keep your customers happy. Grow your business. "Insight from heatmaps is really comprehensive and useful. We are able to make some decisions based on customer behavior we saw from the recording. It is a must have app if you want to improve UX and UI." -Sasha's Fine Foods.
SIGN UP FOR A FREE ACCOUNT By clicking Start My Free Trial, I hereby confirm that I have read and agree to the Lucky Orange Terms of Service, its policies, and thePrivacy Policy.
LIVE CHAT SOFTWARE
Desktop & mobile friendly chat that matches your brand. Fits the look of your current site and looks great across all devices. Customize the colors and text of the chat widget to match the look & feel of your site. When browsing on mobile devices, the chat window will fill the screen for a great user experience.INSTALLATION GUIDES
Installation Guides. For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable is by placing a snippet of JavaScript — or "tracking code" — on each page you want it to know about. Our plugins will automatically add the code to each page of 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM With this in mind, here are 10 key KPIs for evaluating your customer service team. 1. Customer Satisfaction (CSAT) Score. We all keep the customer at the heart of what we do. Providing a better customer experience leads to repeat customers, good reviews and a strong brand. LOGOUT - LUCKY ORANGE Logging out. One momentLUCKY ORANGE
We're sorry but Lucky Orange doesn't work properly without JavaScript enabled. Please enable it to continue.LUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.LUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com. COMING SOON: A NEW LUCKY ORANGE A little over three years ago, we embarked on a project that will have many of you nodding along and thinking, “It’s about time!” What initially started as a facelift for the user interface of Lucky Orange morphed into something much bigger.FUNNELING 101
An Introduction. A conversion funnel is simply the path a site visitor takes to an end point you've defined. The "end point" can be anything: a sign-up form, a checkout page, a survey or poll, a blog post, etc. In the phrase, conversion refers to the process of converting anonymous visitors into customers, users, subscribers, members, etc., and funnel refers to the fact that, like a real-life SIGN UP FOR A FREE ACCOUNT By clicking Start My Free Trial, I hereby confirm that I have read and agree to the Lucky Orange Terms of Service, its policies, and thePrivacy Policy.
DASHBOARD | LUCKY ORANGE See a list of all visitors that are currently on your website. Similar to a DVR, you can play back everything a visitor did and then catch up to what they are doing in real-time. You can ask a visitor to chat and co-browse with them to see exactly what they are doing. Pass in your custom data to identify specific visitors, orders, and more. VISITOR RECORDINGS & SESSION REPLAY Lucky Orange will automatically capture every visitor that visits your website and create a "recording" of what they did. You can watch every click, scroll, move and more to find out how visitors are truly using your website. Our system even works on dynamic or member's only pages out-of-the-box, without any additional or complicated setup. You LUCKY ORANGE CHANGES B Brian. Keep Me Tracking automatically upgrades your Lucky Orange plan once the user's current plan's pageview limit is hit. The upgrade allows for continuous data collection and chatting regardless of how quickly a website grows. As of Feb. 1, Keep Me Tracking has been enabled for all Lucky Orange users with the exception of those userswho
PRICING | LUCKY ORANGE Try free for 7 days. “You cannot get the same features all packed into one app anywhere.”. - Tyson, Lucky Orange Customer. Monthly 1 Year 10% off 2 Years 30% off. THE NEW LUCKY ORANGE BRAND IDENTITY The new Lucky Orange Today we started a gradual rollout of our new Lucky Orange brand identity. So, what makes now the perfect time for us to launch this new VISITOR POLLS & SURVEYS Ask the perfect question at the perfect time. Have full control over when & where your polls are shown. Wait until the user has visited a specific page, or catch them just before they leave the site. Show polls to people from specific countries or browsers. You can even sample your polls to a DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
INSTALLATION GUIDES
Installation Guides. For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable is by placing a snippet of JavaScript — or "tracking code" — on each page you want it to know about. Our plugins will automatically add the code to each page of 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM With this in mind, here are 10 key KPIs for evaluating your customer service team. 1. Customer Satisfaction (CSAT) Score. We all keep the customer at the heart of what we do. Providing a better customer experience leads to repeat customers, good reviews and a strong brand.LUCKY ORANGE
30 minutes to optimized brand messaging. Introduction Every company has a series of statements they make when describing their products or services. Whether consistent or inconsistent, powerful or bland, these statements represent that brand’s key messages. . Continue reading. 27 POWERFUL SURVEY QUESTIONS FOR YOUR WEBSITE AUDIENCESEE MORE ON BLOG.LUCKYORANGE.COM PREDICTIVE MARKETING'S ROLE IN E-COMMERCE Predictive marketing is an essential concept that utilizes Big Data insights to make strategic marketing decisions. Netflix, Apple, Google, and Spotify use predictive marketing to keep users engaged. It’s all based on algorithms, and those algorithms are continuously fed with data. In the e-commerce world, predictive marketing worksjust like
LUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com. HOW DO I FIND MY HUBSPOT PORTAL ID? How do I find my HubSpot portal ID? To integrate Lucky Orange into HubSpot, you will need a HubSpot account and your HubSpot portal ID.. Once you log into HubSpot CRM, your account information will be availabel on the top right of your screen.It will include the email address associated with the account and the Hub ID. PASSING IN CUSTOM USER DATA Lucky Orange lets you pass in any custom data you'd like, and it will appear in the Live Visitors and Recording tabs as a new column automatically. Using a bit of JavaScript, you can pass custom data to your Lucky Orange recordings using the global _loq variable: That variable you see above, customData, should be an object with keys andvalues
DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
INSTALLATION GUIDES
Installation Guides. For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable is by placing a snippet of JavaScript — or "tracking code" — on each page you want it to know about. Our plugins will automatically add the code to each page of 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM With this in mind, here are 10 key KPIs for evaluating your customer service team. 1. Customer Satisfaction (CSAT) Score. We all keep the customer at the heart of what we do. Providing a better customer experience leads to repeat customers, good reviews and a strong brand.LUCKY ORANGE
30 minutes to optimized brand messaging. Introduction Every company has a series of statements they make when describing their products or services. Whether consistent or inconsistent, powerful or bland, these statements represent that brand’s key messages. . Continue reading. 27 POWERFUL SURVEY QUESTIONS FOR YOUR WEBSITE AUDIENCESEE MORE ON BLOG.LUCKYORANGE.COM PREDICTIVE MARKETING'S ROLE IN E-COMMERCE Predictive marketing is an essential concept that utilizes Big Data insights to make strategic marketing decisions. Netflix, Apple, Google, and Spotify use predictive marketing to keep users engaged. It’s all based on algorithms, and those algorithms are continuously fed with data. In the e-commerce world, predictive marketing worksjust like
LUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com. HOW DO I FIND MY HUBSPOT PORTAL ID? How do I find my HubSpot portal ID? To integrate Lucky Orange into HubSpot, you will need a HubSpot account and your HubSpot portal ID.. Once you log into HubSpot CRM, your account information will be availabel on the top right of your screen.It will include the email address associated with the account and the Hub ID. PASSING IN CUSTOM USER DATA Lucky Orange lets you pass in any custom data you'd like, and it will appear in the Live Visitors and Recording tabs as a new column automatically. Using a bit of JavaScript, you can pass custom data to your Lucky Orange recordings using the global _loq variable: That variable you see above, customData, should be an object with keys andvalues
COMING SOON: A NEW LUCKY ORANGE A little over three years ago, we embarked on a project that will have many of you nodding along and thinking, “It’s about time!” What initially started as a facelift for the user interface of Lucky Orange morphed into something much bigger. LUCKY ORANGE KNOWLEDGE BASE Frequently asked questions and support documentation for Lucky Orange WELCOME TO LUCKY ORANGE! Welcome to Lucky Orange! Thanks for signing up for Lucky Orange. Next, you'll go to your main account dashboard and get a little bit of JavaScript code that you'll need to paste onto each page of your site. You're almost setup, so go ahead and get excited because Lucky Orange is going to give you some incredible insight into what's going on at THE BENEFITS OF INTENTIONAL CRO Companies that decide to wade into conversion rate optimization (CRO) do so in a variety of ways—and those that do so with an intentional approach are more likely to see success. Unfortunately, many businesses release optimization ideas in a more haphazard, less-informed manner. Website optimization is really just like any other business effort: If you operate without a clear goal, you’re LOGOUT - LUCKY ORANGE Logging out. One momentLUCKY ORANGE
We're sorry but Lucky Orange doesn't work properly without JavaScript enabled. Please enable it to continue. TAGGING WITH JAVASCRIPT Tagging with Javascript. In addition to our automatic behavior tagging found in the recordings tab, you can also trigger a recording from the client side with the following javascript method:. _loq.push( ); customTag is any string you want to tag the current user's recording with.; star is either true or false (to star it or not - DEFAULT is FALSE)FUNNELING 101
An Introduction. A conversion funnel is simply the path a site visitor takes to an end point you've defined. The "end point" can be anything: a sign-up form, a checkout page, a survey or poll, a blog post, etc. In the phrase, conversion refers to the process of converting anonymous visitors into customers, users, subscribers, members, etc., and funnel refers to the fact that, like a real-life HOW TO INSTALL IN WORDPRESS WordPress. 1. Log in to WordPress. 2. Click the Plugins item in the sidebar. 3. Locate the search field at the top of the page, and search for lucky orange. 4. Click the Install Now button. WHAT YOU NEED TO KNOW ABOUT QUALITATIVE WEBSITE DATA Introduction Discussing data types and how to apply them can get real complicated–real quick. But if you stick with it, data can become your best friend. Knowing how to use it to better under DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
INSTALLATION GUIDES
Installation Guides. For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable is by placing a snippet of JavaScript — or "tracking code" — on each page you want it to know about. Our plugins will automatically add the code to each page ofLUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com. HOW DO I KNOW IF I SET UP LUCKY ORANGE CORRECTLY? Just follow these simple steps: 1. In your web browser, go to the page in question. 2. Make sure you don't have any text selected, and right click any empty space on the page. 3. From the resulting menu, click Show Page Source. 4. Next, press the following key combination to bring up the Find text field. 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM With this in mind, here are 10 key KPIs for evaluating your customer service team. 1. Customer Satisfaction (CSAT) Score. We all keep the customer at the heart of what we do. Providing a better customer experience leads to repeat customers, good reviews and a strong brand.FUNNELING 101
An Introduction. A conversion funnel is simply the path a site visitor takes to an end point you've defined. The "end point" can be anything: a sign-up form, a checkout page, a survey or poll, a blog post, etc. In the phrase, conversion refers to the process of converting anonymous visitors into customers, users, subscribers, members, etc., and funnel refers to the fact that, like a real-life UNDERSTANDING FORM ANALYTICS METRICS Understanding form analytics metrics. Forms are often the final step between turning a website visitor into a customer. Joining a newsletter, filling out a checkout process, and signing up for an account are all common uses for forms that, depending on how they are designed, can dramatically affect conversions. TAGGING WITH JAVASCRIPT Tagging with Javascript. In addition to our automatic behavior tagging found in the recordings tab, you can also trigger a recording from the client side with the following javascript method:. _loq.push( ); customTag is any string you want to tag the current user's recording with.; star is either true or false (to star it or not - DEFAULT is FALSE) WHAT IS AUTO INVITE IN CHAT? What is Auto Invite in Chat? Chat's Auto Invite feature allows you to have a chat invitation automatically sent to a site visitor if their browsing habits meet certain conditions you've defined, such as having been on a page for a certain amount of time, or triggering a particular Behavior Tag. DYNAMIC HEATMAPS, VISITOR RECORDINGS, LIVE Recordings Your website. Now with DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordings so you can see exactly why visitors are not converting.. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites andsingle page apps.
LOGIN | LUCKY ORANGE To reset your password, start by entering the email address you signedup with.
INSTALLATION GUIDES
Installation Guides. For Lucky Orange to do its magic, it needs to be aware of which pages on your site you wish to track. The way you tell Lucky Orange which pages are trackable is by placing a snippet of JavaScript — or "tracking code" — on each page you want it to know about. Our plugins will automatically add the code to each page ofLUCKY ORANGE STATUS
About This Site. This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com. HOW DO I KNOW IF I SET UP LUCKY ORANGE CORRECTLY? Just follow these simple steps: 1. In your web browser, go to the page in question. 2. Make sure you don't have any text selected, and right click any empty space on the page. 3. From the resulting menu, click Show Page Source. 4. Next, press the following key combination to bring up the Find text field. 10 KEY KPIS FOR EVALUATING YOUR CUSTOMER SERVICE TEAM With this in mind, here are 10 key KPIs for evaluating your customer service team. 1. Customer Satisfaction (CSAT) Score. We all keep the customer at the heart of what we do. Providing a better customer experience leads to repeat customers, good reviews and a strong brand.FUNNELING 101
An Introduction. A conversion funnel is simply the path a site visitor takes to an end point you've defined. The "end point" can be anything: a sign-up form, a checkout page, a survey or poll, a blog post, etc. In the phrase, conversion refers to the process of converting anonymous visitors into customers, users, subscribers, members, etc., and funnel refers to the fact that, like a real-life DASHBOARD | LUCKY ORANGE See a list of all visitors that are currently on your website. Similar to a DVR, you can play back everything a visitor did and then catch up to what they are doing in real-time. You can ask a visitor to chat and co-browse with them to see exactly what they are doing. Pass in your custom data to identify specific visitors, orders, and more. SIGN UP FOR A FREE ACCOUNT By clicking Start My Free Trial, I hereby confirm that I have read and agree to the Lucky Orange Terms of Service, its policies, and thePrivacy Policy.
VISITOR RECORDINGS & SESSION REPLAY Lucky Orange will automatically capture every visitor that visits your website and create a "recording" of what they did. You can watch every click, scroll, move and more to find out how visitors are truly using your website. Our system even works on dynamic or member's only pages out-of-the-box, without any additional or complicated setup. YouLIVE CHAT SOFTWARE
Desktop & mobile friendly chat that matches your brand. Fits the look of your current site and looks great across all devices. Customize the colors and text of the chat widget to match the look & feel of your site. When browsing on mobile devices, the chat window will fill the screen for a great user experience. LUCKY ORANGE CHANGES B Brian. Keep Me Tracking automatically upgrades your Lucky Orange plan once the user's current plan's pageview limit is hit. The upgrade allows for continuous data collection and chatting regardless of how quickly a website grows. As of Feb. 1, Keep Me Tracking has been enabled for all Lucky Orange users with the exception of those userswho
HOW DO I KNOW IF I SET UP LUCKY ORANGE CORRECTLY? Just follow these simple steps: 1. In your web browser, go to the page in question. 2. Make sure you don't have any text selected, and right click any empty space on the page. 3. From the resulting menu, click Show Page Source. 4. Next, press the following key combination to bring up the Find text field. WILL LUCKY ORANGE SLOW DOWN MY WEBSITE? This means that your page should fully load first and then Lucky Orange will download the required resources and start running. So, Lucky Orange should not slow down your site at all. Some of our features such as Live Visitors & Recordings require sending data to our servers even after the page fully loads. These are also asynchronous requestsLUCKY ORANGE
We're sorry but Lucky Orange doesn't work properly without JavaScript enabled. Please enable it to continue. SETUP - LUCKY ORANGE KNOWLEDGE BASE Installing and configuring Lucky Orange. How do I install Lucky Orange? It says my site is already registered. What should I do? How do I track multiple domains as one website? How do I capture keystrokes in non-sensitive fields? Where can I find my Site ID? Where can I find my Tracking Code? WHAT IS AUTO INVITE IN CHAT? What is Auto Invite in Chat? Chat's Auto Invite feature allows you to have a chat invitation automatically sent to a site visitor if their browsing habits meet certain conditions you've defined, such as having been on a page for a certain amount of time, or triggering a particular Behavior Tag.Toggle navigation
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A visitor just left your website withoutsigning up.
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converting.
checking out. See everything they did before they left. THE ORIGINAL ALL-IN-ONE CONVERSION OPTIMIZATION SUITE. USED ON OVER 100,000 SITES. STILL JUST $10 A MONTH.Start My Free Trial
__ DASHBOARD
ANALYSIS WITHOUT THE PARALYSIS. See exactly how many people are on your site right now and how theyfound you.
Quickly compare historical statistics and see what keywords, locations, referrers, tweets, languages, etc. are driving traffic and behaviors on your site, all filterable by behavior tags. Learn more about the Dashboard »__ RECORDINGS
YOUR WEBSITE. NOW WITH DVR. Lucky Orange will automatically create a recording of every visitor to your website. Quickly filter and segment recordingsso you can see
exactly why visitors are not converting. Out-of-the-box, Lucky Orange successfully records dynamic and member's only pages, including even the most advanced sites and single pageapps.
Learn more about Recordings »__ DYNAMIC HEATMAPS
ALL OF YOUR VISITORS' ACTIONS IN ONE CLEAR PICTURE. Lucky Orange delivers beautiful heatmaps that show you how people read and interact with your site. You can segment heatmap data by location, browser, dates, mobileusers, and more.
Learn more about Heatmaps »__ CHAT
TALK YOUR CUSTOMERS THROUGH THE CHECKOUT PROCESS. Lucky Orange Chat integrates with your existing website and works seamlessly across multiple devices. Chat comes loaded with powerful features including multiple operators, canned responses, and auto invites.
Learn more about Chat » __ CONVERSION FUNNELS EASILY IDENTIFY DROP-OFF IN YOUR CONVERSION PROCESS. Conversion Funnels let you quickly see where people abandon a process on your website such as checking out or creating an account. Clicking on a funnel step will instantly filter your recordings to those visitors that abandoned the funnel at thatparticular step.
Learn more about Conversion Funnels » The Conversion Funnel Widget displays the conversion funnels you've created using Behavior Tags. In the example, the selected conversion funnel is titled "Customer Checkout". The funnel's steps are asfollows:
* Custom Order - 100 Users (30% left at this step) * Shopping Cart - 70 Users (46% left at this step) * Delivery Options - 38 Users (39% left at this step) * Checkout Confirmation - 23 Users (80% left at this step) * Thank You - 5 Users After following each step in the funnel, the conversion rate (from start to finish) is 5% (5 out of 100 users).__ FORM ANALYTICS
DO YOUR FORMS MEAN BUSINESS? Five distinct and highly valuable reports that give you insight into problem areas on your website's forms. Discover which fields on your forms are causing the most friction andabandonment.
Learn more about Form Analytics »__ POLLS
CUSTOMER FEEDBACK. NOW. Stop playing the guessing game as to what your customers are looking for and ask them directly. Polls are fully customizable, can have multiple questions, redirect to URLs, and can be triggered at just the right moment. Learn more about Polls » There are two example polls displayed. The frontmost poll asks, "Would you like to be contacted for a free estimate?" Below the question is a text field for an email address tobe entered.
The second poll asks, "Is there anything preventing you from signing up today?" This poll offers two selectable options: "No" and "Yes." Below the choices is a text area, allowing the visitor to add further comments or feedback.THE OTHER GUYS
$100+ PER MONTH
* __ Just Visitor RecordingsLUCKY ORANGE
ALL THIS STARTING AT $10 PER MONTH* __ Dashboard
* __ Visitor Recordings* __ Heatmaps
* __ Chat
* __ Conversion Funnels * __ Form Analytics* __ Visitor Polls
* __ And More!
> Within a couple of days…we had converted three new clients. > Claire Broadley of The Huffington Post TRY LUCKY ORANGE FOR 7 DAYS ON US! Just enter your email address, and you’ll be all set.Start My Free Trial
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