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THE SOCIAL CUSTOMER EXPERIENCE COMPANY At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. SOCIAL BRANDING & ENTERPRISE LOYALTY MARKETING Shipping & Logistics. This global logistics company has a huge global footprint, covering every U.S. street address as well as more than 220 countries and territories. Read how they rely on LiveWorld to resolve customer service issues and manage user-generated content at scale. Read the Case Study. CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting.PRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
HCPS ARE CHANGING CHANNELS LIVEWORLD MODERATION PERSONNEL APPLICATION Agent Application. This form is for use by U.S. Applicants. If you are outside the U.S., please apply using this form. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply . THE TRANSFORMATIVE POWER OF PATIENT STORYTELLING Storytelling is an effective way to demonstrate that you are listening to your target audience and they matter – you understand their struggles and are committed to their health and wellbeing. It resonates. It’s persuasive. And it builds trust. Pharmaceutical companies can benefit from the power of patient stories by featuringthem in their
5 KEY STRATEGIES TO ENHANCE PHARMA SOCIAL MEDIA MARKETING 5 Key Strategies to Enhance Pharma Social Media Marketing Campaigns. Social media is integrated into the daily lives of consumers, often engaging with brands for customer service support – except when it comes to pharmaceutical companies. Regulations have often deterred pharma brands from the open social media dialogue consumers experience HCPS & SOCIAL MEDIA: A TACTICAL PRIMER HCP social media is the genie that has left the bottle. A survey of more than 4,000 physicians showed that virtually every physician uses social media for personal reasons, while HOME | LIVEWORLD | DIGITAL AND SOCIAL MARKETING AGENCYINDUSTRIESSERVICESWORKRESOURCESPHARMA & HEALTHCARE SOLUTIONSADVERSE EVENTS MANAGEMENT LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customerrelationships.
THE SOCIAL CUSTOMER EXPERIENCE COMPANY At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. SOCIAL BRANDING & ENTERPRISE LOYALTY MARKETING Shipping & Logistics. This global logistics company has a huge global footprint, covering every U.S. street address as well as more than 220 countries and territories. Read how they rely on LiveWorld to resolve customer service issues and manage user-generated content at scale. Read the Case Study. CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting.PRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
HCPS ARE CHANGING CHANNELS LIVEWORLD MODERATION PERSONNEL APPLICATION Agent Application. This form is for use by U.S. Applicants. If you are outside the U.S., please apply using this form. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply . THE TRANSFORMATIVE POWER OF PATIENT STORYTELLING Storytelling is an effective way to demonstrate that you are listening to your target audience and they matter – you understand their struggles and are committed to their health and wellbeing. It resonates. It’s persuasive. And it builds trust. Pharmaceutical companies can benefit from the power of patient stories by featuringthem in their
5 KEY STRATEGIES TO ENHANCE PHARMA SOCIAL MEDIA MARKETING 5 Key Strategies to Enhance Pharma Social Media Marketing Campaigns. Social media is integrated into the daily lives of consumers, often engaging with brands for customer service support – except when it comes to pharmaceutical companies. Regulations have often deterred pharma brands from the open social media dialogue consumers experience HCPS & SOCIAL MEDIA: A TACTICAL PRIMER HCP social media is the genie that has left the bottle. A survey of more than 4,000 physicians showed that virtually every physician uses social media for personal reasons, whilePRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting. HCPS ARE CHANGING CHANNELS HCPs Are Changing Channels. Sep 16, 2020. post by: Danny Flamberg. The pandemic has upended communications pathways, preferences, and practices for healthcare providers (HCPs). Standing expectations and approaches for communicating with peers, pharma representatives, and patients have been disrupted. Probably permanently. CUSTOMER SERVICE SOFTWARE Automation rules – customize to your business needs. Schedule auto re-engagement with VIP customers. Send satisfaction surveys. Close conversations after 24-hours of inactivity, and more. Agent Collaboration – Integrated team collaboration tools facilitates task and workflow visibility enabling efficient resolution at scale. RE-IMAGINING HOW THE FIELD FORCE CONNECTS WITH HCPS Re-imagining How the Field Force Connects with HCPs. Apr 06, 2020. post by: Danny Flamberg. This is Part 2 of 3 in a series: Thinking More Digitally in the Age of Coronavirus. The tried and true formula of sustained face to face relationships between HCPs and pharma reps is becoming a thing of the past: The steady decline of rep accesscoupled
RETAIL | LIVEWORLD
Results. LiveWorld reviewed and managed hundreds of thousands of comments per month for this global retailer. Over the holidays, that rose to 800,000 per month – with as many as 60,000+ during a 24-hour Black Friday period (that’s 42 per minute). Each social media comment was reviewed and acted on by humans using LiveWorld software. MAINTAINING CONNECTIONS WITH Among other factors, the survey revealed that HCPs don’t always have the technology available, and when they do, they’re not comfortable using it regularly. For instance: Only a quarter of survey responders (24%) had technology for remote care management, and of those, only half used it weekly. Less than one-fifth (18%) had technology for FACEBOOK MARKETING CASE STUDY: BUFFALO WILD WINGS Written by former LiveWorld employee, @BryanPerson. If your business or brand is developing its Facebook marketing and engagement plan, the Buffalo Wild Wings Facebook Page is a case study worth checking out.. In an outstanding presentation at last week’s 2010 WOMMA Summit, Paul Fresher, director of media for the restaurant/sports bar chain Buffalo Wild Wings (BWW), and PHARMA MARKETERS, START WORKING WITH MESSAGING APPS NOW Marketers in the pharmaceutical industry should start looking at and planning on using messaging apps as part of their marketing. Messaging enables a private, direct and 1on1 connection with consumers. Among your customers, probably everyone has a Facebook account. In fact, that means they all have Messenger too. PRIVACY IS DEAD IN THE DIGITAL AGE satellite dish, travel with reservations, stay at hotels, fly commercial airlines, buy any kind of ticket to anything, or use yoursmartphone?
HOME | LIVEWORLD | DIGITAL AND SOCIAL MARKETING AGENCYINDUSTRIESSERVICESWORKRESOURCESPHARMA & HEALTHCARE SOLUTIONSADVERSE EVENTS MANAGEMENT LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customerrelationships.
THE SOCIAL CUSTOMER EXPERIENCE COMPANY At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. SOCIAL BRANDING & ENTERPRISE LOYALTY MARKETING Shipping & Logistics. This global logistics company has a huge global footprint, covering every U.S. street address as well as more than 220 countries and territories. Read how they rely on LiveWorld to resolve customer service issues and manage user-generated content at scale. Read the Case Study.PRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting. HCPS ARE CHANGING CHANNELS LIVEWORLD MODERATION PERSONNEL APPLICATION Agent Application. This form is for use by U.S. Applicants. If you are outside the U.S., please apply using this form. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply . THE TRANSFORMATIVE POWER OF PATIENT STORYTELLING Storytelling is an effective way to demonstrate that you are listening to your target audience and they matter – you understand their struggles and are committed to their health and wellbeing. It resonates. It’s persuasive. And it builds trust. Pharmaceutical companies can benefit from the power of patient stories by featuringthem in their
PRIVACY IS DEAD IN THE DIGITAL AGE satellite dish, travel with reservations, stay at hotels, fly commercial airlines, buy any kind of ticket to anything, or use yoursmartphone?
HCPS & SOCIAL MEDIA: A TACTICAL PRIMER HCP social media is the genie that has left the bottle. A survey of more than 4,000 physicians showed that virtually every physician uses social media for personal reasons, while HOME | LIVEWORLD | DIGITAL AND SOCIAL MARKETING AGENCYINDUSTRIESSERVICESWORKRESOURCESPHARMA & HEALTHCARE SOLUTIONSADVERSE EVENTS MANAGEMENT LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customerrelationships.
THE SOCIAL CUSTOMER EXPERIENCE COMPANY At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. SOCIAL BRANDING & ENTERPRISE LOYALTY MARKETING Shipping & Logistics. This global logistics company has a huge global footprint, covering every U.S. street address as well as more than 220 countries and territories. Read how they rely on LiveWorld to resolve customer service issues and manage user-generated content at scale. Read the Case Study.PRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting. HCPS ARE CHANGING CHANNELS LIVEWORLD MODERATION PERSONNEL APPLICATION Agent Application. This form is for use by U.S. Applicants. If you are outside the U.S., please apply using this form. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply . THE TRANSFORMATIVE POWER OF PATIENT STORYTELLING Storytelling is an effective way to demonstrate that you are listening to your target audience and they matter – you understand their struggles and are committed to their health and wellbeing. It resonates. It’s persuasive. And it builds trust. Pharmaceutical companies can benefit from the power of patient stories by featuringthem in their
PRIVACY IS DEAD IN THE DIGITAL AGE satellite dish, travel with reservations, stay at hotels, fly commercial airlines, buy any kind of ticket to anything, or use yoursmartphone?
HCPS & SOCIAL MEDIA: A TACTICAL PRIMER HCP social media is the genie that has left the bottle. A survey of more than 4,000 physicians showed that virtually every physician uses social media for personal reasons, while DIGITAL & SOCIAL MARKETING RESOURCES & BEST PRACTICES The heart and soul of the campaign – and the very essence of it – is centered in social media. Based on research & dialogue with Facebook and its algorithm, LiveWorld has written a report on the effective mix of social organic posts, social paid posts, and promotional paid posts. DIGITAL & SOCIAL MARKETING INDUSTRY SOLUTIONS Financial Services. With new competitors, disruptive technologies, and shifting consumer expectations, we help banks and financial institutions capitalize on digital and social marketing opportunities while remaining compliant. View Solutions.BOARD MEMBERS
Queen’s, which was founded by Queen Emma and King Kamehameha IV in 1859, is Hawaii’s oldest and largest health system and one of the few companies today established when Hawaii was an independent sovereignty. In addition to Queen’s internal boards, he serves on a start-up board, Kineticor, which is commercializing a novel magneticLEADERSHIP TEAM
Jason brings to LiveWorld over 20 years of experience in television, radio, online, audience research and social media sales. He has led teams at Turner Broadcasting’s TBS and TNT, at Comcast as VP, East Coast Sales, and he was a member of the launch team of the G4 cable network. His online history includes being SVP, Entertainment Sales atRETAIL | LIVEWORLD
Results. LiveWorld reviewed and managed hundreds of thousands of comments per month for this global retailer. Over the holidays, that rose to 800,000 per month – with as many as 60,000+ during a 24-hour Black Friday period (that’s 42 per minute). Each social media comment was reviewed and acted on by humans using LiveWorld software.PHARMACEUTICAL
Plus, the LiveWorld team extended the brand’s premium customer experience by engaging with 15,000+ interactions that delivered high-quality wellness content with a demonstrated value to fans as measured by survey, activity, and comment sentiment. Last, the program met the primary ROI goal, to cost effectively build a database ofcustomer names.
LIVEWORLD MODERATION PERSONNEL APPLICATION Thank you for your interest in LiveWorld! Your application has been received. LiveWorld functions in a rapidly changing business environment and as such our hiring needs are of a more fluid nature. Once applications are reviewed and hiring needs assessed, LiveWorld will contact individuals of interest as openings occur. Please note:Due to the
ADVERSE EVENTS MANAGEMENT Managing Adverse Events on Social Media for FDA Compliance. A large, global pharmaceutical was concerned that it wasn’t going to stay compliant with the FDA, because it didn’t have the processes in place to properly report, track, and manage its products’ adverse events discussed on social media. FACEBOOK MARKETING CASE STUDY: BUFFALO WILD WINGS Written by former LiveWorld employee, @BryanPerson. If your business or brand is developing its Facebook marketing and engagement plan, the Buffalo Wild Wings Facebook Page is a case study worth checking out.. In an outstanding presentation at last week’s 2010 WOMMA Summit, Paul Fresher, director of media for the restaurant/sports bar chain Buffalo Wild Wings (BWW), and DESIGN BY ANDREW HAHN, VERSO6 Chapter 7: Master the Art of Social Storytelling .. 79 Harness the power of social storytelling to get more attention, more engagement, and deeper customer relationships. HOME | LIVEWORLD | DIGITAL AND SOCIAL MARKETING AGENCYINDUSTRIESSERVICESWORKRESOURCESPHARMA & HEALTHCARE SOLUTIONSADVERSE EVENTS MANAGEMENT LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customerrelationships.
THE SOCIAL CUSTOMER EXPERIENCE COMPANY At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. SOCIAL BRANDING & ENTERPRISE LOYALTY MARKETING Shipping & Logistics. This global logistics company has a huge global footprint, covering every U.S. street address as well as more than 220 countries and territories. Read how they rely on LiveWorld to resolve customer service issues and manage user-generated content at scale. Read the Case Study.PRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting. HCPS ARE CHANGING CHANNELS LIVEWORLD MODERATION PERSONNEL APPLICATION Agent Application. This form is for use by U.S. Applicants. If you are outside the U.S., please apply using this form. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply . THE TRANSFORMATIVE POWER OF PATIENT STORYTELLING Storytelling is an effective way to demonstrate that you are listening to your target audience and they matter – you understand their struggles and are committed to their health and wellbeing. It resonates. It’s persuasive. And it builds trust. Pharmaceutical companies can benefit from the power of patient stories by featuringthem in their
PRIVACY IS DEAD IN THE DIGITAL AGE satellite dish, travel with reservations, stay at hotels, fly commercial airlines, buy any kind of ticket to anything, or use yoursmartphone?
HCPS & SOCIAL MEDIA: A TACTICAL PRIMER HCP social media is the genie that has left the bottle. A survey of more than 4,000 physicians showed that virtually every physician uses social media for personal reasons, while HOME | LIVEWORLD | DIGITAL AND SOCIAL MARKETING AGENCYINDUSTRIESSERVICESWORKRESOURCESPHARMA & HEALTHCARE SOLUTIONSADVERSE EVENTS MANAGEMENT LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customerrelationships.
THE SOCIAL CUSTOMER EXPERIENCE COMPANY At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. SOCIAL BRANDING & ENTERPRISE LOYALTY MARKETING Shipping & Logistics. This global logistics company has a huge global footprint, covering every U.S. street address as well as more than 220 countries and territories. Read how they rely on LiveWorld to resolve customer service issues and manage user-generated content at scale. Read the Case Study.PRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting. HCPS ARE CHANGING CHANNELS LIVEWORLD MODERATION PERSONNEL APPLICATION Agent Application. This form is for use by U.S. Applicants. If you are outside the U.S., please apply using this form. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply . THE TRANSFORMATIVE POWER OF PATIENT STORYTELLING Storytelling is an effective way to demonstrate that you are listening to your target audience and they matter – you understand their struggles and are committed to their health and wellbeing. It resonates. It’s persuasive. And it builds trust. Pharmaceutical companies can benefit from the power of patient stories by featuringthem in their
PRIVACY IS DEAD IN THE DIGITAL AGE satellite dish, travel with reservations, stay at hotels, fly commercial airlines, buy any kind of ticket to anything, or use yoursmartphone?
HCPS & SOCIAL MEDIA: A TACTICAL PRIMER HCP social media is the genie that has left the bottle. A survey of more than 4,000 physicians showed that virtually every physician uses social media for personal reasons, while DIGITAL & SOCIAL MARKETING RESOURCES & BEST PRACTICES The heart and soul of the campaign – and the very essence of it – is centered in social media. Based on research & dialogue with Facebook and its algorithm, LiveWorld has written a report on the effective mix of social organic posts, social paid posts, and promotional paid posts. DIGITAL & SOCIAL MARKETING INDUSTRY SOLUTIONS Financial Services. With new competitors, disruptive technologies, and shifting consumer expectations, we help banks and financial institutions capitalize on digital and social marketing opportunities while remaining compliant. View Solutions.BOARD MEMBERS
Queen’s, which was founded by Queen Emma and King Kamehameha IV in 1859, is Hawaii’s oldest and largest health system and one of the few companies today established when Hawaii was an independent sovereignty. In addition to Queen’s internal boards, he serves on a start-up board, Kineticor, which is commercializing a novel magneticLEADERSHIP TEAM
Jason brings to LiveWorld over 20 years of experience in television, radio, online, audience research and social media sales. He has led teams at Turner Broadcasting’s TBS and TNT, at Comcast as VP, East Coast Sales, and he was a member of the launch team of the G4 cable network. His online history includes being SVP, Entertainment Sales atRETAIL | LIVEWORLD
Results. LiveWorld reviewed and managed hundreds of thousands of comments per month for this global retailer. Over the holidays, that rose to 800,000 per month – with as many as 60,000+ during a 24-hour Black Friday period (that’s 42 per minute). Each social media comment was reviewed and acted on by humans using LiveWorld software.PHARMACEUTICAL
Plus, the LiveWorld team extended the brand’s premium customer experience by engaging with 15,000+ interactions that delivered high-quality wellness content with a demonstrated value to fans as measured by survey, activity, and comment sentiment. Last, the program met the primary ROI goal, to cost effectively build a database ofcustomer names.
LIVEWORLD MODERATION PERSONNEL APPLICATION Thank you for your interest in LiveWorld! Your application has been received. LiveWorld functions in a rapidly changing business environment and as such our hiring needs are of a more fluid nature. Once applications are reviewed and hiring needs assessed, LiveWorld will contact individuals of interest as openings occur. Please note:Due to the
ADVERSE EVENTS MANAGEMENT Managing Adverse Events on Social Media for FDA Compliance. A large, global pharmaceutical was concerned that it wasn’t going to stay compliant with the FDA, because it didn’t have the processes in place to properly report, track, and manage its products’ adverse events discussed on social media. FACEBOOK MARKETING CASE STUDY: BUFFALO WILD WINGS Written by former LiveWorld employee, @BryanPerson. If your business or brand is developing its Facebook marketing and engagement plan, the Buffalo Wild Wings Facebook Page is a case study worth checking out.. In an outstanding presentation at last week’s 2010 WOMMA Summit, Paul Fresher, director of media for the restaurant/sports bar chain Buffalo Wild Wings (BWW), and DESIGN BY ANDREW HAHN, VERSO6 Chapter 7: Master the Art of Social Storytelling .. 79 Harness the power of social storytelling to get more attention, more engagement, and deeper customer relationships. HOME | LIVEWORLD | DIGITAL AND SOCIAL MARKETING AGENCYINDUSTRIESSERVICESWORKRESOURCESPHARMA & HEALTHCARE SOLUTIONSADVERSE EVENTS MANAGEMENT LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customerrelationships.
THE SOCIAL CUSTOMER EXPERIENCE COMPANY At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. SOCIAL BRANDING & ENTERPRISE LOYALTY MARKETING Shipping & Logistics. This global logistics company has a huge global footprint, covering every U.S. street address as well as more than 220 countries and territories. Read how they rely on LiveWorld to resolve customer service issues and manage user-generated content at scale. Read the Case Study.PRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting. HCPS ARE CHANGING CHANNELS LIVEWORLD MODERATION PERSONNEL APPLICATION Agent Application. This form is for use by U.S. Applicants. If you are outside the U.S., please apply using this form. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply . THE TRANSFORMATIVE POWER OF PATIENT STORYTELLING Storytelling is an effective way to demonstrate that you are listening to your target audience and they matter – you understand their struggles and are committed to their health and wellbeing. It resonates. It’s persuasive. And it builds trust. Pharmaceutical companies can benefit from the power of patient stories by featuringthem in their
PRIVACY IS DEAD IN THE DIGITAL AGE satellite dish, travel with reservations, stay at hotels, fly commercial airlines, buy any kind of ticket to anything, or use yoursmartphone?
HCPS & SOCIAL MEDIA: A TACTICAL PRIMER HCP social media is the genie that has left the bottle. A survey of more than 4,000 physicians showed that virtually every physician uses social media for personal reasons, while HOME | LIVEWORLD | DIGITAL AND SOCIAL MARKETING AGENCYINDUSTRIESSERVICESWORKRESOURCESPHARMA & HEALTHCARE SOLUTIONSADVERSE EVENTS MANAGEMENT LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customerrelationships.
THE SOCIAL CUSTOMER EXPERIENCE COMPANY At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. SOCIAL BRANDING & ENTERPRISE LOYALTY MARKETING Shipping & Logistics. This global logistics company has a huge global footprint, covering every U.S. street address as well as more than 220 countries and territories. Read how they rely on LiveWorld to resolve customer service issues and manage user-generated content at scale. Read the Case Study.PRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting. HCPS ARE CHANGING CHANNELS LIVEWORLD MODERATION PERSONNEL APPLICATION Agent Application. This form is for use by U.S. Applicants. If you are outside the U.S., please apply using this form. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply . THE TRANSFORMATIVE POWER OF PATIENT STORYTELLING Storytelling is an effective way to demonstrate that you are listening to your target audience and they matter – you understand their struggles and are committed to their health and wellbeing. It resonates. It’s persuasive. And it builds trust. Pharmaceutical companies can benefit from the power of patient stories by featuringthem in their
PRIVACY IS DEAD IN THE DIGITAL AGE satellite dish, travel with reservations, stay at hotels, fly commercial airlines, buy any kind of ticket to anything, or use yoursmartphone?
HCPS & SOCIAL MEDIA: A TACTICAL PRIMER HCP social media is the genie that has left the bottle. A survey of more than 4,000 physicians showed that virtually every physician uses social media for personal reasons, while DIGITAL & SOCIAL MARKETING RESOURCES & BEST PRACTICES The heart and soul of the campaign – and the very essence of it – is centered in social media. Based on research & dialogue with Facebook and its algorithm, LiveWorld has written a report on the effective mix of social organic posts, social paid posts, and promotional paid posts. DIGITAL & SOCIAL MARKETING INDUSTRY SOLUTIONS Financial Services. With new competitors, disruptive technologies, and shifting consumer expectations, we help banks and financial institutions capitalize on digital and social marketing opportunities while remaining compliant. View Solutions.BOARD MEMBERS
Queen’s, which was founded by Queen Emma and King Kamehameha IV in 1859, is Hawaii’s oldest and largest health system and one of the few companies today established when Hawaii was an independent sovereignty. In addition to Queen’s internal boards, he serves on a start-up board, Kineticor, which is commercializing a novel magneticLEADERSHIP TEAM
Jason brings to LiveWorld over 20 years of experience in television, radio, online, audience research and social media sales. He has led teams at Turner Broadcasting’s TBS and TNT, at Comcast as VP, East Coast Sales, and he was a member of the launch team of the G4 cable network. His online history includes being SVP, Entertainment Sales atRETAIL | LIVEWORLD
Results. LiveWorld reviewed and managed hundreds of thousands of comments per month for this global retailer. Over the holidays, that rose to 800,000 per month – with as many as 60,000+ during a 24-hour Black Friday period (that’s 42 per minute). Each social media comment was reviewed and acted on by humans using LiveWorld software.PHARMACEUTICAL
Plus, the LiveWorld team extended the brand’s premium customer experience by engaging with 15,000+ interactions that delivered high-quality wellness content with a demonstrated value to fans as measured by survey, activity, and comment sentiment. Last, the program met the primary ROI goal, to cost effectively build a database ofcustomer names.
LIVEWORLD MODERATION PERSONNEL APPLICATION Thank you for your interest in LiveWorld! Your application has been received. LiveWorld functions in a rapidly changing business environment and as such our hiring needs are of a more fluid nature. Once applications are reviewed and hiring needs assessed, LiveWorld will contact individuals of interest as openings occur. Please note:Due to the
ADVERSE EVENTS MANAGEMENT Managing Adverse Events on Social Media for FDA Compliance. A large, global pharmaceutical was concerned that it wasn’t going to stay compliant with the FDA, because it didn’t have the processes in place to properly report, track, and manage its products’ adverse events discussed on social media. FACEBOOK MARKETING CASE STUDY: BUFFALO WILD WINGS Written by former LiveWorld employee, @BryanPerson. If your business or brand is developing its Facebook marketing and engagement plan, the Buffalo Wild Wings Facebook Page is a case study worth checking out.. In an outstanding presentation at last week’s 2010 WOMMA Summit, Paul Fresher, director of media for the restaurant/sports bar chain Buffalo Wild Wings (BWW), and DESIGN BY ANDREW HAHN, VERSO6 Chapter 7: Master the Art of Social Storytelling .. 79 Harness the power of social storytelling to get more attention, more engagement, and deeper customer relationships. HOME | LIVEWORLD | DIGITAL AND SOCIAL MARKETING AGENCYINDUSTRIESSERVICESWORKRESOURCESPHARMA & HEALTHCARE SOLUTIONSADVERSE EVENTS MANAGEMENT LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customerrelationships.
THE SOCIAL CUSTOMER EXPERIENCE COMPANY Job Description: The LiveWorld Social Media Manager is an individual contributor position that develops and hands on implements LiveWorld’s own social media presence across channels including Instagram, Facebook, Twitter, LinkedIn, YouTube, dedicated online community pages, and others. LiveWorld’s social media presence will build awareness and education for LiveWorld and its SOCIAL BRANDING & ENTERPRISE LOYALTY MARKETING Our Case Studies Pharmaceutical. Faced with a name change and new marketing strategy, read how Zoetis turned to LiveWorld to build a brand and attract customers through socialPRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting. HCPS ARE CHANGING CHANNELS LIVEWORLD MODERATION PERSONNEL APPLICATION This form is for use by U.S. Applicants. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply. THE TRANSFORMATIVE POWER OF PATIENT STORYTELLING Patient storytelling is one of the most impactful ways to drive change in healthcare compelling those with shared experiences to take actionquicker.
PRIVACY IS DEAD IN THE DIGITAL AGE satellite dish, travel with reservations, stay at hotels, fly commercial airlines, buy any kind of ticket to anything, or use yoursmartphone?
HCPS & SOCIAL MEDIA: A TACTICAL PRIMER HCP social media is the genie that has left the bottle. A survey of more than 4,000 physicians showed that virtually every physician uses social media for personal reasons, while HOME | LIVEWORLD | DIGITAL AND SOCIAL MARKETING AGENCYINDUSTRIESSERVICESWORKRESOURCESPHARMA & HEALTHCARE SOLUTIONSADVERSE EVENTS MANAGEMENT LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customerrelationships.
THE SOCIAL CUSTOMER EXPERIENCE COMPANY Job Description: The LiveWorld Social Media Manager is an individual contributor position that develops and hands on implements LiveWorld’s own social media presence across channels including Instagram, Facebook, Twitter, LinkedIn, YouTube, dedicated online community pages, and others. LiveWorld’s social media presence will build awareness and education for LiveWorld and its SOCIAL BRANDING & ENTERPRISE LOYALTY MARKETING Our Case Studies Pharmaceutical. Faced with a name change and new marketing strategy, read how Zoetis turned to LiveWorld to build a brand and attract customers through socialPRESS ARCHIVE
Maintaining Connections With—and Between—HCPs and Patients in theAge of Coronavirus
CONTACT US | LIVEWORLD LiveWorld is a digital agency that specializes in social media marketing. Contact us to learn more about agency services, digital solutions & process consulting. HCPS ARE CHANGING CHANNELS LIVEWORLD MODERATION PERSONNEL APPLICATION This form is for use by U.S. Applicants. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply. THE TRANSFORMATIVE POWER OF PATIENT STORYTELLING Patient storytelling is one of the most impactful ways to drive change in healthcare compelling those with shared experiences to take actionquicker.
PRIVACY IS DEAD IN THE DIGITAL AGE satellite dish, travel with reservations, stay at hotels, fly commercial airlines, buy any kind of ticket to anything, or use yoursmartphone?
HCPS & SOCIAL MEDIA: A TACTICAL PRIMER HCP social media is the genie that has left the bottle. A survey of more than 4,000 physicians showed that virtually every physician uses social media for personal reasons, while DIGITAL & SOCIAL MARKETING RESOURCES & BEST PRACTICES The Evolution of Online Health Communities: 1-on-1 Conversations, Data-driven Content, Chatbots, and Engaging Patients Watch this video for inspiring examples of pharma communities that are empowering patients using messaging apps and chatbots for 1-on-1 dialogue, encouraging people to respond to comments, and showcasing content. DIGITAL & SOCIAL MARKETING INDUSTRY SOLUTIONS Digital & social media solutions for Healthcare, Pharmaceutical, Financial Services, Banking, Travel, Retail, CPG, and Consumer Goodsindustries
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To book Peter Friedman to speak at your next event please contact us at hello@liveworld.com. Jeffrey Hayzlett, Host of “C-Suite with Jeffrey Hayzlett” Jeffrey Hayzlett is a change agent, focusing on leadership, innovation and change management to drive business growth.LEADERSHIP TEAM
LiveWorld's leadership team consists of digital, social media & brand marketing veterans, with expertise in healthcare, pharma, travel &service industries
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Creating social media experiences people love. This global retail leader has more than 4,000 local store Facebook pages in the U.S., in addition to its corporate page and presence in other social channels.PHARMACEUTICAL
Solution. To implement the effort, the Zoetis Equine team asked LiveWorld to create and deploy a social media strategy and program that would create a direct dialogue with horse owners, reinforce the new brand name, and create a more valued customer experience usingsocial channels.
LIVEWORLD MODERATION PERSONNEL APPLICATION This form is for use by individuals residing outside of the US. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and clickApply.
LIVEWORLD MODERATION PERSONNEL APPLICATION This form is for use by U.S. Applicants. LiveWorld requires potential online moderation personnel to provide the following information. Please respond to every item and click Apply. ADVERSE EVENTS MANAGEMENT Managing Adverse Events on Social Media for FDA Compliance. A large, global pharmaceutical was concerned that it wasn’t going to stay compliant with the FDA, because it didn’t have the processes in place to properly report, track, and manage its products’ adverse events discussed on social media. FACEBOOK MARKETING CASE STUDY: BUFFALO WILD WINGS Written by former LiveWorld employee, @BryanPerson. If your business or brand is developing its Facebook marketing and engagement plan, the Buffalo Wild Wings Facebook Page is a case study worth checking out.. In an outstanding presentation at last week’s 2010 WOMMA Summit, Paul Fresher, director of media for the restaurant/sports bar chain Buffalo Wild Wings (BWW), and We use cookies to personalize content and to analyze our traffic. To find out more about the cookies we use, see our Privacy Policy.
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SOCIAL BRAND STRATEGY Faced with a name change and new marketing strategy, Zoetis built a brand and attracted customers through social media content andconversation.
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