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KMWORLD 2021
KMWorld 2021. Discover the untapped potential of knowledge at the world's leading knowledge management event. Join the brightest minds in knowledge and information management at KMWorld 2021 this November in Washington, D.C. Get practical advice, hear inspiring thought leadership, and attend in-depth training and workshops on how KM and related disciplines can provide enormous SUBMIT A PROPOSAL TO SPEAK AT KMWORLD 2021SEE MORE ON KMWORLD.COM KMWORLD 100 COMPANIES THAT MATTER IN KNOWLEDGE MANAGEMENT … KMWorld 100 Companies That Matter in Knowledge Management 2021. The past year created dramatic shifts in how organizations operate, provide products and services, interact with customers and partners, and support work strategies. Flexibility, agility, and the ability to pivot have always been critical to successful companies, no more sothan now.
KNOWLEDGE MANAGEMENT AND THE IMPACT OF COVID-19 Knowledge management and the impact of COVID-19. As the U.S. and countries around the world begin to ease—or at least think about easing—restrictions stemming from the COVID-19 pandemic, executives at leading software and services organizations are reflecting on the lasting impact we can expect. Greater use of cloud services,accelerated
THE FOUR GOALS OF RECORDS MANAGEMENT IN THE NEW AGE OF Based on best practices and years of helping leading organizations develop and execute records management programs, consider these four goals: 1. Prevent and Immediately Detect Policy Violations. Make it as unlikely as possible for employees to fail to retain, preserve and archive all content your organization creates to operate its business;2.
WHERE E-DISCOVERY IS HEADED IN 2021 AND BEYOND Where e-discovery is headed in 2021 and beyond. E-discovery has undergone a rapid transition in recent years, with new and constantly improving technology enabling us to move through the process with ever-increasing speed and accuracy. In large part, it’s because of these enhanced tools and improving workflows that our industry cankeep up
NICE ACQUIRES MINDTOUCH AND LAUNCHES CXONE EXPERT NICE, a provider of cloud and on-prem enterprise software solutions, has announced the launch of CXone Expert, following its acquisition of MindTouch Inc., a San Diego-based provider of cloud-based knowledge management software for customer experience. CXone Expert is an AI-powered knowledge management solution that reduces friction by THE NEW WORLD OF RECORDS MANAGEMENT Keeping good records helps companies protect institutional memory, enforce legal and industry regulations, enhance privacy and security, and maintain evidence of activities, transactions, and decisions.But increasingly, organizations are facing new pressures from spiraling volumes of content, information silos scattered across the organization, and new privacy and compliance regulations suchKMWORLD NEWSLINKS
Newsletters. KMWorld NewsLinks delivers the week's knowledge management news and updates directly to you where you need it most - whether that is in the office or on the go! Every Tuesday morning you'll receive updates on what's happening in knowledge management with links to in-depth feature articles, deployments and more. KMWORLD - THE ONLY MAGAZINE, WEBSITE AND CONFERENCENEWSIN DEPTHWHITE PAPERSWEBINARSRESOURCESKM AWARDS KMWorld is the only magazine, website and conference dedicated to news, trends and case studies in knowledge management, content management and document management.KMWORLD 2021
KMWorld 2021. Discover the untapped potential of knowledge at the world's leading knowledge management event. Join the brightest minds in knowledge and information management at KMWorld 2021 this November in Washington, D.C. Get practical advice, hear inspiring thought leadership, and attend in-depth training and workshops on how KM and related disciplines can provide enormous SUBMIT A PROPOSAL TO SPEAK AT KMWORLD 2021SEE MORE ON KMWORLD.COM KMWORLD 100 COMPANIES THAT MATTER IN KNOWLEDGE MANAGEMENT … KMWorld 100 Companies That Matter in Knowledge Management 2021. The past year created dramatic shifts in how organizations operate, provide products and services, interact with customers and partners, and support work strategies. Flexibility, agility, and the ability to pivot have always been critical to successful companies, no more sothan now.
KNOWLEDGE MANAGEMENT AND THE IMPACT OF COVID-19 Knowledge management and the impact of COVID-19. As the U.S. and countries around the world begin to ease—or at least think about easing—restrictions stemming from the COVID-19 pandemic, executives at leading software and services organizations are reflecting on the lasting impact we can expect. Greater use of cloud services,accelerated
THE FOUR GOALS OF RECORDS MANAGEMENT IN THE NEW AGE OF Based on best practices and years of helping leading organizations develop and execute records management programs, consider these four goals: 1. Prevent and Immediately Detect Policy Violations. Make it as unlikely as possible for employees to fail to retain, preserve and archive all content your organization creates to operate its business;2.
WHERE E-DISCOVERY IS HEADED IN 2021 AND BEYOND Where e-discovery is headed in 2021 and beyond. E-discovery has undergone a rapid transition in recent years, with new and constantly improving technology enabling us to move through the process with ever-increasing speed and accuracy. In large part, it’s because of these enhanced tools and improving workflows that our industry cankeep up
NICE ACQUIRES MINDTOUCH AND LAUNCHES CXONE EXPERT NICE, a provider of cloud and on-prem enterprise software solutions, has announced the launch of CXone Expert, following its acquisition of MindTouch Inc., a San Diego-based provider of cloud-based knowledge management software for customer experience. CXone Expert is an AI-powered knowledge management solution that reduces friction by THE NEW WORLD OF RECORDS MANAGEMENT Keeping good records helps companies protect institutional memory, enforce legal and industry regulations, enhance privacy and security, and maintain evidence of activities, transactions, and decisions.But increasingly, organizations are facing new pressures from spiraling volumes of content, information silos scattered across the organization, and new privacy and compliance regulations suchKMWORLD NEWSLINKS
Newsletters. KMWorld NewsLinks delivers the week's knowledge management news and updates directly to you where you need it most - whether that is in the office or on the go! Every Tuesday morning you'll receive updates on what's happening in knowledge management with links to in-depth feature articles, deployments and more. KMWORLD 100 COMPANIES THAT MATTER IN KNOWLEDGE MANAGEMENT … The annual list of 100 Companies That Matter in Knowledge Management reflects the urgency felt among many organizations to provide a timely flow of targeted information. Among the more prominent initiatives is the use of AI and cognitive computing, as well as related capabilities such as machine learning, natural language processing, and text USING ENTERPRISE SEARCH TO PROVIDE A STRATEGIC ADVANTAGE Today, speed to relevant information is critical for daily business, especially for teams managing sensitive work product or legal information. Speed to insights beyond text-based search and results, however, gives organizations the competitive advantage. By MAJOR COST FACTORS ASSOCIATED WITH AI Access Innovations CEO Jay Ven Eman, Ph. D. identified four major cost factors involved in training and implementing AI systems during his presentation at KMWorld Connect 2020. These major cost factors include: gathering lots and lots of data, normalizing and KMWORLD 2021 SOURCEBOOK AND BUYERS' GUIDE The KMWorld Sourcebook and Buyers' Guide assists IT and business decision makers as they continue to navigate the major technologies and trends shaping digital transformation today.KMWorld 2021 Knowledge Management Priority SurveyFor many organizations, knowledge management provides the essential scaffolding for systems involving collaboration and information sharing, customer-facing KMWORLD 100 COMPANIES THAT MATTER IN KNOWLEDGE MANAGEMENT … Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment-or a PREFECT SECURES $32 MILLION IN LATEST FUNDING TO FURTHER 1 day ago · Prefect secures $32 Million in latest funding to further innovate its dataflow automation solution. Prefect Technologies Inc., a leader in dataflow automation, announced it received $32 million in Series B funding, enabling the company to further innovate its ICONTACT SNAPS UP MOZ TO CREATE SEO AND DIGITAL MARKETING iContact snaps up Moz to create SEO and digital marketing focused suite. Moz, Inc., a leader in search engine optimization technology, is being acquired by iContact, forming a suite of leading SEO, email, and digital marketing solutions for small and mid-sized businesses. HOW TO STRUCTURE A KM TEAM (VIDEO) Video produced by Steve Nathans-Kelly. KM programs must continue to evolve, align with the business or focus of their organization, and improve the knowledge sharing among employees. At KMWorld 2019, Collins Aerospace's Lynda Braksiek and Emie Timmerman discussed essential knowledge and change strategies in KM team-building. U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES SELECTS BOX The U.S. Department of Health and Human Services, Office of the Secretary (HHS) has selected Box’s cloud content management platform to power secure collaboration, critical processes for the delivery of health services, and drive new ways to work TOP 10 TIPS AND TRICKS ON HOW TO CUSTOMIZE SHAREPOINT SITES Top 10 Tips and Tricks on How to Customize SharePoint Sites. Did you play with Lego when you were a kid? Time magazine describes it as the most influential toy of all time and one of the reasons for its popularity is due to its potential. It’s a toy with an incredible amount of flexibility (metaphorically speaking—those that have stepped on a stray Lego brick will argue it’s definitely KMWORLD - THE ONLY MAGAZINE, WEBSITE AND CONFERENCENEWSIN DEPTHWHITE PAPERSWEBINARSRESOURCESKM AWARDS KMWorld is the only magazine, website and conference dedicated to news, trends and case studies in knowledge management, content management and document management.KMWORLD 2021
KMWorld 2021. Discover the untapped potential of knowledge at the world's leading knowledge management event. Join the brightest minds in knowledge and information management at KMWorld 2021 this November in Washington, D.C. Get practical advice, hear inspiring thought leadership, and attend in-depth training and workshops on how KM and related disciplines can provide enormous SUBMIT A PROPOSAL TO SPEAK AT KMWORLD 2021SEE MORE ON KMWORLD.COM KNOWLEDGE MANAGEMENT AND THE IMPACT OF COVID-19 Knowledge management and the impact of COVID-19. As the U.S. and countries around the world begin to ease—or at least think about easing—restrictions stemming from the COVID-19 pandemic, executives at leading software and services organizations are reflecting on the lasting impact we can expect. Greater use of cloud services,accelerated
RETHINKING ROI: THE METRICS OF INTANGIBLE ASSETS What is the true value of intangible assets like intellectual capital and in an enterprise, and what is the ROI (return on investment) for knowledge management. Here are two intangible asset valuation methods that will likely get the attention of the folks sitting both THE FOUR GOALS OF RECORDS MANAGEMENT IN THE NEW AGE OF Based on best practices and years of helping leading organizations develop and execute records management programs, consider these four goals: 1. Prevent and Immediately Detect Policy Violations. Make it as unlikely as possible for employees to fail to retain, preserve and archive all content your organization creates to operate its business;2.
NICE ACQUIRES MINDTOUCH AND LAUNCHES CXONE EXPERT NICE, a provider of cloud and on-prem enterprise software solutions, has announced the launch of CXone Expert, following its acquisition of MindTouch Inc., a San Diego-based provider of cloud-based knowledge management software for customer experience. CXone Expert is an AI-powered knowledge management solution that reduces friction by HILL AND KNOWLTON KNOWS (THE VALUE OF) KNOWLEDGE The software that serves as the foundation for HK.net is Intraspect Intraspect (IKS), which integrates with existing Hill and Knowlton systems and is accessed through a secure Web interface. "Intraspect lets us leverage data and increase the ROI of existing enterprise applications, such as e-mail," says Ted Graham, worldwide director of knowledge management services at Hill and Knowlton. ETHICAL ISSUES IN AI AND COGNITIVE COMPUTING Ethical issues in AI and cognitive computing. Some innovations spring upon the world with little apparent warning. Most, however, are incremental changes that have been many years in the making—an evolution that builds upon prior versions that had little immediateimpact.
TOP 10 TIPS AND TRICKS ON HOW TO CUSTOMIZE SHAREPOINT SITES Top 10 Tips and Tricks on How to Customize SharePoint Sites. Did you play with Lego when you were a kid? Time magazine describes it as the most influential toy of all time and one of the reasons for its popularity is due to its potential. It’s a toy with an incredible amount of flexibility (metaphorically speaking—those that have stepped on a stray Lego brick will argue it’s definitely KMWORLD - THE ONLY MAGAZINE, WEBSITE AND CONFERENCENEWSIN DEPTHWHITE PAPERSWEBINARSRESOURCESKM AWARDS KMWorld is the only magazine, website and conference dedicated to news, trends and case studies in knowledge management, content management and document management.KMWORLD 2021
KMWorld 2021. Discover the untapped potential of knowledge at the world's leading knowledge management event. Join the brightest minds in knowledge and information management at KMWorld 2021 this November in Washington, D.C. Get practical advice, hear inspiring thought leadership, and attend in-depth training and workshops on how KM and related disciplines can provide enormous SUBMIT A PROPOSAL TO SPEAK AT KMWORLD 2021SEE MORE ON KMWORLD.COM KNOWLEDGE MANAGEMENT AND THE IMPACT OF COVID-19 Knowledge management and the impact of COVID-19. As the U.S. and countries around the world begin to ease—or at least think about easing—restrictions stemming from the COVID-19 pandemic, executives at leading software and services organizations are reflecting on the lasting impact we can expect. Greater use of cloud services,accelerated
RETHINKING ROI: THE METRICS OF INTANGIBLE ASSETS What is the true value of intangible assets like intellectual capital and in an enterprise, and what is the ROI (return on investment) for knowledge management. Here are two intangible asset valuation methods that will likely get the attention of the folks sitting both THE FOUR GOALS OF RECORDS MANAGEMENT IN THE NEW AGE OF Based on best practices and years of helping leading organizations develop and execute records management programs, consider these four goals: 1. Prevent and Immediately Detect Policy Violations. Make it as unlikely as possible for employees to fail to retain, preserve and archive all content your organization creates to operate its business;2.
NICE ACQUIRES MINDTOUCH AND LAUNCHES CXONE EXPERT NICE, a provider of cloud and on-prem enterprise software solutions, has announced the launch of CXone Expert, following its acquisition of MindTouch Inc., a San Diego-based provider of cloud-based knowledge management software for customer experience. CXone Expert is an AI-powered knowledge management solution that reduces friction by HILL AND KNOWLTON KNOWS (THE VALUE OF) KNOWLEDGE The software that serves as the foundation for HK.net is Intraspect Intraspect (IKS), which integrates with existing Hill and Knowlton systems and is accessed through a secure Web interface. "Intraspect lets us leverage data and increase the ROI of existing enterprise applications, such as e-mail," says Ted Graham, worldwide director of knowledge management services at Hill and Knowlton. ETHICAL ISSUES IN AI AND COGNITIVE COMPUTING Ethical issues in AI and cognitive computing. Some innovations spring upon the world with little apparent warning. Most, however, are incremental changes that have been many years in the making—an evolution that builds upon prior versions that had little immediateimpact.
TOP 10 TIPS AND TRICKS ON HOW TO CUSTOMIZE SHAREPOINT SITES Top 10 Tips and Tricks on How to Customize SharePoint Sites. Did you play with Lego when you were a kid? Time magazine describes it as the most influential toy of all time and one of the reasons for its popularity is due to its potential. It’s a toy with an incredible amount of flexibility (metaphorically speaking—those that have stepped on a stray Lego brick will argue it’s definitely PREFECT SECURES $32 MILLION IN LATEST FUNDING TO FURTHER 13 hours ago · Prefect secures $32 Million in latest funding to further innovate its dataflow automation solution. Prefect Technologies Inc., a leader in dataflow automation, announced it received $32 million in Series B funding, enabling the company to further innovate its MAJOR COST FACTORS ASSOCIATED WITH AI 1 day ago · Access Innovations CEO Jay Ven Eman, Ph. D. identified four major cost factors involved in training and implementing AI systems during his presentation at KMWorld Connect 2020. These major cost factors include: gathering lots and lots of data, normalizing and KMWORLD 100 COMPANIES THAT MATTER IN KNOWLEDGE MANAGEMENT … The annual list of 100 Companies That Matter in Knowledge Management reflects the urgency felt among many organizations to provide a timely flow of targeted information. Among the more prominent initiatives is the use of AI and cognitive computing, as well as related capabilities such as machine learning, natural language processing, and text USING ENTERPRISE SEARCH TO PROVIDE A STRATEGIC ADVANTAGE 1 day ago · Today, speed to relevant information is critical for daily business, especially for teams managing sensitive work product or legal information. Speed to insights beyond text-based search and results, however, gives organizations the competitive advantage. By LOOKING TO THE FUTURE OF KNOWLEDGE MANAGEMENT: 2020 INSIGHT Throughout all KM solutions and services, a wave of modern technologies, such as AI, machine learning, natural language processing, and others, are serving to enhance traditional capabilities. As we enter a new year-and a new decade-there is an opportunity to reflect on what is happening now and what may lie ahead in the world of knowledge management solutions and services todeliver more
KMWORLD 100 COMPANIES THAT MATTER IN KNOWLEDGE MANAGEMENT … Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment-or a U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES SELECTS BOX U.S. Department of Health and Human Services, Office of the Secretary (HHS) has selected Box’s cloud content management platform to power secure collaboration, critical processes for the delivery of health services, and drive new ways to work in the cloud. The mission of TOP 10 TIPS AND TRICKS ON HOW TO CUSTOMIZE SHAREPOINT SITES Top 10 Tips and Tricks on How to Customize SharePoint Sites. Did you play with Lego when you were a kid? Time magazine describes it as the most influential toy of all time and one of the reasons for its popularity is due to its potential. It’s a toy with an incredible amount of flexibility (metaphorically speaking—those that have stepped on a stray Lego brick will argue it’s definitely KNOWLEDGE MANAGEMENT IN FINANCIAL SERVICES: COLLECTING AND Financial services firms are using knowledge management solutions for data sharing across the organization, to permit authorized access to sensitive information while blocking unauthorized access and to analyze potential investments. SOCIAL INTRANETS AND THE SUPPLY CHAIN Social intranets and the supply chain. To paraphrase (technically misuse) a line from The Hitchhikers Guide to the Galaxy —“In the beginning intranets were created. This has made a lot of people very angry and been widely regarded as a bad move.”. The general perception of intranets within the IT pantheon is as unloved, unusedand frankly
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PUTTING KNOWLEDGE IN THE FLOW OF EVERYDAY WORK If you design KM solutions to align with the problems employees need to solve, make it easy for them to access the available resources, and then build prompts and reminders into your business processes, you'll be well on your way to embedding KM into the culture and the waypeople work.
Lauren Trees // 06 Nov 2019Latest News
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INFORMATICA CREATES GUIDE TO MANAGING SALESFORCE*
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AUTOMATION ANYWHERE ANNOUNCES $290 MILLION IN SERIES B FINANCING*
IGLOO SOFTWARE UNIFIES RESOURCES ACROSS THE ENTERPRISE WITH LATEST DIGITAL WORKPLACE UPDATE*
OOMA EXPANDS ITS SMART OFFICE COMMUNICATIONS SOLUTION*
INTERSYSTEMS AND VIRTUSA PARTNER TO ENHANCE HEALTHCARE DATA INTEGRATION CAPABILITIES*
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Knowledge Management Solutions & Buyer's Guide Find out all you need to know about the solutions for your knowledge management and enterprise technology needs. Get the Buyer's GuideFeatures
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2019 KM REALITY AWARD WINNER: GE HEALTHCARE*
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2019 READERS CHOICE AWARD - BEST E-DISCOVERY: COPYRIGHT CLEARANCECENTER
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2019 READERS CHOICE AWARD - BEST CUSTOMER EXPERIENCE AND SUPPORT:MINDTOUCH
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HOW SAFE IS YOUR DATA IN THE CLOUD?*
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SEARCH, DATA, AND PRESENTATION MANAGEMENT: UNTANGLING THE WEB OF ENTERPRISE POWERPOINTS*
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MALAYSIA AIRLINES DEPLOYS VIASAT'S AERODOCS DOCUMENT MANAGEMENTSYSTEM
Enhances the airline's digital transformation strategy and streamlines compliance reporting Joyce Wells // 22 Nov 2019KM In Practice
GLOBAL LAW FIRM ENHANCES KNOWLEDGE MANAGEMENT WITH IMANAGE RAVN Womble Bond Dickinson leverages AI-powered search to unlock knowledge and relationships to help streamline financial operations Joyce Wells // 15 Nov 2019KM In Practice
HTC VIVE AND THE WILD COLLABORATE WITH ADIDAS TO REVAMP DESIGN AND STORYTELLING PROCESS The sports brand enhanced its workflow with collaborative virtualreality
Joyce Wells // 10 Nov 2019KM In Practice
NEW COLLABORATION TARGETS MEDICAL RESEARCH Analysis of a secure, cloud-based electronic health records dataset of more than 30,000 patients will help uncover hidden trends that will lead to new treatment strategies Joyce Wells // 30 Oct 2019 Knowledge Management Opinions & AnalysisMore__
David Weinberger
PERSPECTIVE ON KNOWLEDGE: JOURNALISM’S NEW LANDSCAPE What's happening to news is a microcosm of what's happening toknowledge overall.
David Weinberger // 01 Nov 2019 The Future of the Future BRINGING ADULT SUPERVISION TO MACHINE LEARNING AND AI Human and machine knowledge governance has many moving parts. No governance means leaving things to chance. Too much governance means clogging up the system and slowing things down to a crawl. The trick is achieving the right balance based on your organization's size, goals, strategy, and risk profile. Art Murray, D.Sc. // 01 Nov 2019Cognitive Computing
HOW ROBOTIC IS YOUR PROCESS ? To break out of the structured process world, RPA will need to address the full range of cognitive computing capabilities. Hadley Reynolds // 01 Nov 2019Cognitive Computing
ETHICAL ISSUES IN AI AND COGNITIVE COMPUTING Many innovations from the past needed the insight of entrepreneurs as well as technologists to change the world. That's also the case with machine learning and AI. Sue Feldman // 06 Sep 2019Popular Articles
* Accenture helps Radisson Hotel Group transform its group sales, business development, and operations * Swiss Re Group chooses Expert System * Knowledge graphs take the stage at KMWorld 2019 * Crystal cruise line transforms digital presenceUpcoming Events
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Knowledge Management White Papers THE ENTERPRISE DATA CATALOG: BUILD OR BUY? Learn about the key lessons from the data catalog journeys of eBay and LinkedIn, and why building may lead you to buying25 Nov 2019
CASE STUDY: TELECOM
How our Knowledge Management Platform helped leading Telecom improveits FCR by 21%
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CASE STUDY: FOOD DELIVERY How kochartech assisted a leading online Food Delivery App reduce AHTby 15%
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CASE STUDY: OXIGEN WALLET19 Nov 2019
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