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ITEL NETWORKS INC.
iTel Networks is the managed services provider with coast-to-coast internet, phone systems, SD-WAN, and more. Streamline and save withiTel.
BUSINESS INTERNET PROVIDER, FIBER INTERNET, HOSTED PBXMANAGED VOICECONTACT SUPPORT By Phone. Give us a call. We have support staff in Vancouver, Kamloops, and Calgary available from 7am to 5pm PST Monday to Friday with a redundant after hours support line. 1.888.899.4835. 7 MUST-ASK QUESTIONS FOR YOUR INTERNET SERVICE PROVIDERSEE MORE ONITEL.COM
COPPER RJ45 HANDOFF VS. FIBRE HANDOFF A Fibre handoff will be far more resilient to these factors, making it significantly more reliable. Fibre’s core is made of glass so no electric current can flow through it, making it the safer alternative out of the two. . Cost: For most businesses, the price tag is a major driver. Copper is less expensive and more readily available, while BLOG | THE DIFFERENCE BETWEEN BUSINESS AND RESIDENTIAL Dedicated Bandwidth. Business fibre delivers bandwidth on a dedicated connection. “Dedicated” means your connection goes directly and only to your office location, aka, Point-to-Point (P2P). You don’t share bandwidth with neighbouring businesses. The result is faster speeds, less latency, and reduced packet loss.P2P VS GPON FIBRE
WHAT'S THE DIFFERENCE BETWEEN VPN & IP VPN? BLOG VPN is a networking technology that allows users to their main network remotely via the public internet. A VPN allows employees to work from home and connect to the company’s intranet, giving them access to the shared files of their office computers. An IP VPN works in much the same way, establishing seamless connectivity to the main network LAYER 2 VS. THE INTERNET Layer 2: the Data Link Layer. This is where data is encoded, transferred, and decoded on a node-to-node basis. It’s an incredibly direct and secure way to move information. If the public internet is like frantically dodging cars in traffic, then Layer 2 connectivity is like a subway system travelling on a dedicated, secure undergroundtrack.
MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address onITEL NETWORKS INC.
iTel Networks is the managed services provider with coast-to-coast internet, phone systems, SD-WAN, and more. Streamline and save withiTel.
BUSINESS INTERNET PROVIDER, FIBER INTERNET, HOSTED PBXMANAGED VOICECONTACT SUPPORT By Phone. Give us a call. We have support staff in Vancouver, Kamloops, and Calgary available from 7am to 5pm PST Monday to Friday with a redundant after hours support line. 1.888.899.4835. 7 MUST-ASK QUESTIONS FOR YOUR INTERNET SERVICE PROVIDERSEE MORE ONITEL.COM
COPPER RJ45 HANDOFF VS. FIBRE HANDOFF A Fibre handoff will be far more resilient to these factors, making it significantly more reliable. Fibre’s core is made of glass so no electric current can flow through it, making it the safer alternative out of the two. . Cost: For most businesses, the price tag is a major driver. Copper is less expensive and more readily available, while BLOG | THE DIFFERENCE BETWEEN BUSINESS AND RESIDENTIAL Dedicated Bandwidth. Business fibre delivers bandwidth on a dedicated connection. “Dedicated” means your connection goes directly and only to your office location, aka, Point-to-Point (P2P). You don’t share bandwidth with neighbouring businesses. The result is faster speeds, less latency, and reduced packet loss.P2P VS GPON FIBRE
WHAT'S THE DIFFERENCE BETWEEN VPN & IP VPN? BLOG VPN is a networking technology that allows users to their main network remotely via the public internet. A VPN allows employees to work from home and connect to the company’s intranet, giving them access to the shared files of their office computers. An IP VPN works in much the same way, establishing seamless connectivity to the main network LAYER 2 VS. THE INTERNET Layer 2: the Data Link Layer. This is where data is encoded, transferred, and decoded on a node-to-node basis. It’s an incredibly direct and secure way to move information. If the public internet is like frantically dodging cars in traffic, then Layer 2 connectivity is like a subway system travelling on a dedicated, secure undergroundtrack.
MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address on BUSINESS COMMUNICATIONS ACROSS NORTH AMERICA Key Facts. Incorporated: 2009. Technology: Unrivalled infrastructure connecting North America. Data Centres: 10. YouTube. iTel Networks Inc. is a converged network company with the largest business internet and voice footprint in Canada. By harnessing the power of multiple carriers and the best technology, we create affordable networksolutions
CONTACT US | ITEL NETWORKS INC. iTel offers internet provider services to its clients including Fiber internet for businesses. They also have hosted PBX services, SIP trunking and cloud solutions. SD-WAN | ITEL NETWORKS INC. | ONE POWERFUL TOOL Managing a modern network is more complex than ever as teams are more distributed and workers are on the move. Administrators need to deliver a variety of applications, while ensuring everyone gets enough bandwidth and stays secure. iTel offers robust SD-WAN solutions that empower you to design and manage the high-performance network of the future – no matter where business takes you. CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up email PHONES – ITEL SUPPORT Chapter 0 - Gain Access to Your Phone System. Chapter 1 - Call Flow. Chapter 2 - The PBX Interface. Chapter 3 - Inbound Routes - Add a Phone Number. Chapter 4 - Applications. Chapter 5 - Endpoints - LOG IN TO THE USER PORTAL The User Portal is an online resource that lets you check voicemails and adjust settings. To log in, you will need your local extension and your voicemail password. Your extension is usually displ 4 DISADVANTAGES OF BAD INTERNET CONNECTIONS FOR BUSINESS Reduced conversions, limited productivity, user frustration, and unreachable applications are 4 major disadvantages of a bad internet connection. All of this could potentially cost you a lot of money. Fibre internet can provide the reliable bandwidth you need to power your business. Contact us for a custom-tailored networking solutionfrom a
FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address on FACTORY RESET A POLYCOM PHONE A factory reset will revert your phone's configuration to what it came with from the factory. Changes you've made during the life of the phone may be lost unless stored in a configuration file by the iTelSupport Team.
SUBMIT A REQUEST
Description. Please enter the details of your request. A member of our support staff will respond as soon as possible. CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up email PHONES – ITEL SUPPORT Chapter 0 - Gain Access to Your Phone System. Chapter 1 - Call Flow. Chapter 2 - The PBX Interface. Chapter 3 - Inbound Routes - Add a Phone Number. Chapter 4 - Applications. Chapter 5 - Endpoints - 7 MUST-ASK QUESTIONS FOR YOUR INTERNET SERVICE PROVIDERSEE MORE ONITEL.COM
COPPER RJ45 HANDOFF VS. FIBRE HANDOFF A Fibre handoff will be far more resilient to these factors, making it significantly more reliable. Fibre’s core is made of glass so no electric current can flow through it, making it the safer alternative out of the two. . Cost: For most businesses, the price tag is a major driver. Copper is less expensive and more readily available, whileP2P VS GPON FIBRE
FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address on ACCESS THE WEB INTERFACE OF A POLYCOM PHONE This guide will only work if the IP the phone is assigned is accessible from your computer (i.e. They are on the same local network or a network connected to your local network). Determine the Local IP Address of a Polycom Phone. Enter the local IP address in MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
GRANDSTREAM DP750
The DP750 is the Base, a small black box. The DP720 is the Handset, a small handheld phone. To pair the Handset to the Base: On the back of the Base, press and hold the button labeled with wireless symbol until the wireless symbol on the display starts flashing.; On the Handset, select Menu → Settings → Registration → Register → Select Base (e.g. Base1) → Subscribe FACTORY RESET GRANDSTREAM GXP-2135 Factory Reset Grandstream GXP-2135. Erin Ermet. December 13, 2018 15:30. Follow. Press the Circle button. Navigate to System. Scroll toFactory
CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up email PHONES – ITEL SUPPORT Chapter 0 - Gain Access to Your Phone System. Chapter 1 - Call Flow. Chapter 2 - The PBX Interface. Chapter 3 - Inbound Routes - Add a Phone Number. Chapter 4 - Applications. Chapter 5 - Endpoints - 7 MUST-ASK QUESTIONS FOR YOUR INTERNET SERVICE PROVIDERSEE MORE ONITEL.COM
COPPER RJ45 HANDOFF VS. FIBRE HANDOFF A Fibre handoff will be far more resilient to these factors, making it significantly more reliable. Fibre’s core is made of glass so no electric current can flow through it, making it the safer alternative out of the two. . Cost: For most businesses, the price tag is a major driver. Copper is less expensive and more readily available, whileP2P VS GPON FIBRE
FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address on ACCESS THE WEB INTERFACE OF A POLYCOM PHONE This guide will only work if the IP the phone is assigned is accessible from your computer (i.e. They are on the same local network or a network connected to your local network). Determine the Local IP Address of a Polycom Phone. Enter the local IP address in MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
GRANDSTREAM DP750
The DP750 is the Base, a small black box. The DP720 is the Handset, a small handheld phone. To pair the Handset to the Base: On the back of the Base, press and hold the button labeled with wireless symbol until the wireless symbol on the display starts flashing.; On the Handset, select Menu → Settings → Registration → Register → Select Base (e.g. Base1) → Subscribe FACTORY RESET GRANDSTREAM GXP-2135 Factory Reset Grandstream GXP-2135. Erin Ermet. December 13, 2018 15:30. Follow. Press the Circle button. Navigate to System. Scroll toFactory
SD-WAN | ITEL NETWORKS INC. | ONE POWERFUL TOOL SD-WAN: iTel’s Answer to Connectivity Issues. Businesses are increasingly adopting SD-WAN for its ability to simplify network management, improve application performance, reduce costs, and increase agility. SD-WAN – Software-Defined Wide Area Network – can be used to enhance your business infrastructure, whether BUSINESS INTERNET PROVIDER, FIBER INTERNET, HOSTED PBX By Phone. Give us a call. We have support staff in Vancouver, Kamloops, and Calgary available from 7am to 5pm PST Monday to Friday with a redundant after hours support line. 1.888.899.4835. MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
RESTART A PHONE
Our digital phones require a restart to apply new changes. Restart is also referred to as Power-Cycle, Reboot, or Reset. 1. Find out what make your phone is. Determine the Make and Model of a Phone. 2. Follow the directions for each make below. Restart an Aastra Phone. Restart aPolycom Phone.
ACCESS THE WEB INTERFACE OF A POLYCOM PHONE This guide will only work if the IP the phone is assigned is accessible from your computer (i.e. They are on the same local network or a network connected to your local network). Determine the Local IP Address of a Polycom Phone. Enter the local IP address in PORTAL - ITEL NETWORKS INC. Portal - iTel Networks Inc. ALL MY PHONES DISPLAY "NO SERVICE" Reason: The phones have lost connection to your iTel Phone Server (Hosted PBX). Possible Causes: There is a problem with your Internet Connection. Your local firewall is preventing the phones from connecting. Your network has been blocked by iTel for security reasons. Your iTel Phone Server is experiencing a problem.GRANDSTREAM DP750
The DP750 is the Base, a small black box. The DP720 is the Handset, a small handheld phone. To pair the Handset to the Base: On the back of the Base, press and hold the button labeled with wireless symbol until the wireless symbol on the display starts flashing.; On the Handset, select Menu → Settings → Registration → Register → Select Base (e.g. Base1) → Subscribe ENABLE ZTP ON A POLYCOM Enable ZTP on a Polycom. Enter the password that was given to you on the keypad, then press the soft button marked enter. Go down to ZTP and if it says disabled, hit the checkbutton to get to the menu to enable it. Select YES to save your changes. Have more questions? FACTORY RESET GRANDSTREAM GXP-2135 Factory Reset Grandstream GXP-2135. Erin Ermet. December 13, 2018 15:30. Follow. Press the Circle button. Navigate to System. Scroll toFactory
ITEL NETWORKS INC.
iTel Networks is the managed services provider with coast-to-coast internet, phone systems, SD-WAN, and more. Streamline and save withiTel.
7 MUST-ASK QUESTIONS FOR YOUR INTERNET SERVICE PROVIDERSEE MORE ONITEL.COM
PHONES – ITEL SUPPORT Chapter 0 - Gain Access to Your Phone System. Chapter 1 - Call Flow. Chapter 2 - The PBX Interface. Chapter 3 - Inbound Routes - Add a Phone Number. Chapter 4 - Applications. Chapter 5 - Endpoints - WHAT'S THE DIFFERENCE BETWEEN VPN & IP VPN? BLOG VPN is a networking technology that allows users to their main network remotely via the public internet. A VPN allows employees to work from home and connect to the company’s intranet, giving them access to the shared files of their office computers. An IP VPN works in much the same way, establishing seamless connectivity to the main network COPPER RJ45 HANDOFF VS. FIBRE HANDOFF A Fibre handoff will be far more resilient to these factors, making it significantly more reliable. Fibre’s core is made of glass so no electric current can flow through it, making it the safer alternative out of the two. . Cost: For most businesses, the price tag is a major driver. Copper is less expensive and more readily available, whileP2P VS GPON FIBRE
GPON Fibre. GPON stands for Gigabit-Capable Passive Optical Network, which is a point-to-multipoint infrastructure. The signal is sent through a splitter that fans out the data and shares it between several end users. Pooling fibre bandwidth amongst your BLOG | THE DIFFERENCE BETWEEN BUSINESS AND RESIDENTIAL Dedicated Bandwidth. Business fibre delivers bandwidth on a dedicated connection. “Dedicated” means your connection goes directly and only to your office location, aka, Point-to-Point (P2P). You don’t share bandwidth with neighbouring businesses. The result is faster speeds, less latency, and reduced packet loss. CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up email FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address on MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
ITEL NETWORKS INC.
iTel Networks is the managed services provider with coast-to-coast internet, phone systems, SD-WAN, and more. Streamline and save withiTel.
7 MUST-ASK QUESTIONS FOR YOUR INTERNET SERVICE PROVIDERSEE MORE ONITEL.COM
PHONES – ITEL SUPPORT Chapter 0 - Gain Access to Your Phone System. Chapter 1 - Call Flow. Chapter 2 - The PBX Interface. Chapter 3 - Inbound Routes - Add a Phone Number. Chapter 4 - Applications. Chapter 5 - Endpoints - WHAT'S THE DIFFERENCE BETWEEN VPN & IP VPN? BLOG VPN is a networking technology that allows users to their main network remotely via the public internet. A VPN allows employees to work from home and connect to the company’s intranet, giving them access to the shared files of their office computers. An IP VPN works in much the same way, establishing seamless connectivity to the main network COPPER RJ45 HANDOFF VS. FIBRE HANDOFF A Fibre handoff will be far more resilient to these factors, making it significantly more reliable. Fibre’s core is made of glass so no electric current can flow through it, making it the safer alternative out of the two. . Cost: For most businesses, the price tag is a major driver. Copper is less expensive and more readily available, whileP2P VS GPON FIBRE
GPON Fibre. GPON stands for Gigabit-Capable Passive Optical Network, which is a point-to-multipoint infrastructure. The signal is sent through a splitter that fans out the data and shares it between several end users. Pooling fibre bandwidth amongst your BLOG | THE DIFFERENCE BETWEEN BUSINESS AND RESIDENTIAL Dedicated Bandwidth. Business fibre delivers bandwidth on a dedicated connection. “Dedicated” means your connection goes directly and only to your office location, aka, Point-to-Point (P2P). You don’t share bandwidth with neighbouring businesses. The result is faster speeds, less latency, and reduced packet loss. CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up email FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address on MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
BUSINESS COMMUNICATIONS ACROSS NORTH AMERICA Key Facts. Incorporated: 2009. Technology: Unrivalled infrastructure connecting North America. Data Centres: 10. YouTube. iTel Networks Inc. is a converged network company with the largest business internet and voice footprint in Canada. By harnessing the power of multiple carriers and the best technology, we create affordable networksolutions
CONTACT US | ITEL NETWORKS INC. iTel offers internet provider services to its clients including Fiber internet for businesses. They also have hosted PBX services, SIP trunking and cloud solutions. SD-WAN | ITEL NETWORKS INC. | ONE POWERFUL TOOL SD-WAN: iTel’s Answer to Connectivity Issues. Businesses are increasingly adopting SD-WAN for its ability to simplify network management, improve application performance, reduce costs, and increase agility. SD-WAN – Software-Defined Wide Area Network – can be used to enhance your business infrastructure, whether CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up email BUSINESS INTERNET PROVIDER, FIBER INTERNET, HOSTED PBX By Phone. Give us a call. We have support staff in Vancouver, Kamloops, and Calgary available from 7am to 5pm PST Monday to Friday with a redundant after hours support line. 1.888.899.4835. VANCOUVER BUSINESS INTERNET Your internet has to do a lot these days – between work-from-home teams, security, cloud apps and more video calls than ever, modern companies in Vancouver need reliable speed from their connectivity anywhere. Highly collaborative organizations need the right tools, andgood internet is
4 DISADVANTAGES OF BAD INTERNET CONNECTIONS FOR BUSINESS Reduced conversions, limited productivity, user frustration, and unreachable applications are 4 major disadvantages of a bad internet connection. All of this could potentially cost you a lot of money. Fibre internet can provide the reliable bandwidth you need to power your business. Contact us for a custom-tailored networking solutionfrom a
PORTAL - ITEL NETWORKS INC. Portal - iTel Networks Inc. MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
FACTORY RESET A POLYCOM PHONE A factory reset will revert your phone's configuration to what it came with from the factory. Changes you've made during the life of the phone may be lost unless stored in a configuration file by the iTelSupport Team.
CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up email PHONES – ITEL SUPPORT Chapter 0 - Gain Access to Your Phone System. Chapter 1 - Call Flow. Chapter 2 - The PBX Interface. Chapter 3 - Inbound Routes - Add a Phone Number. Chapter 4 - Applications. Chapter 5 - Endpoints - COPPER RJ45 HANDOFF VS. FIBRE HANDOFF A Fibre handoff will be far more resilient to these factors, making it significantly more reliable. Fibre’s core is made of glass so no electric current can flow through it, making it the safer alternative out of the two. . Cost: For most businesses, the price tag is a major driver. Copper is less expensive and more readily available, while 7 MUST-ASK QUESTIONS FOR YOUR INTERNET SERVICE PROVIDERSEE MORE ONITEL.COM
FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address on ACCESS THE WEB INTERFACE OF A POLYCOM PHONE This guide will only work if the IP the phone is assigned is accessible from your computer (i.e. They are on the same local network or a network connected to your local network). Determine the Local IP Address of a Polycom Phone. Enter the local IP address inGRANDSTREAM DP750
The DP750 is the Base, a small black box. The DP720 is the Handset, a small handheld phone. To pair the Handset to the Base: On the back of the Base, press and hold the button labeled with wireless symbol until the wireless symbol on the display starts flashing.; On the Handset, select Menu → Settings → Registration → Register → Select Base (e.g. Base1) → Subscribe MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
ENABLE ZTP ON A POLYCOM Enable ZTP on a Polycom. Enter the password that was given to you on the keypad, then press the soft button marked enter. Go down to ZTP and if it says disabled, hit the checkbutton to get to the menu to enable it. Select YES to save your changes. Have more questions? FACTORY RESET GRANDSTREAM GXP-2135 Factory Reset Grandstream GXP-2135. Erin Ermet. December 13, 2018 15:30. Follow. Press the Circle button. Navigate to System. Scroll toFactory
CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up email PHONES – ITEL SUPPORT Chapter 0 - Gain Access to Your Phone System. Chapter 1 - Call Flow. Chapter 2 - The PBX Interface. Chapter 3 - Inbound Routes - Add a Phone Number. Chapter 4 - Applications. Chapter 5 - Endpoints - COPPER RJ45 HANDOFF VS. FIBRE HANDOFF A Fibre handoff will be far more resilient to these factors, making it significantly more reliable. Fibre’s core is made of glass so no electric current can flow through it, making it the safer alternative out of the two. . Cost: For most businesses, the price tag is a major driver. Copper is less expensive and more readily available, while 7 MUST-ASK QUESTIONS FOR YOUR INTERNET SERVICE PROVIDERSEE MORE ONITEL.COM
FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address on ACCESS THE WEB INTERFACE OF A POLYCOM PHONE This guide will only work if the IP the phone is assigned is accessible from your computer (i.e. They are on the same local network or a network connected to your local network). Determine the Local IP Address of a Polycom Phone. Enter the local IP address inGRANDSTREAM DP750
The DP750 is the Base, a small black box. The DP720 is the Handset, a small handheld phone. To pair the Handset to the Base: On the back of the Base, press and hold the button labeled with wireless symbol until the wireless symbol on the display starts flashing.; On the Handset, select Menu → Settings → Registration → Register → Select Base (e.g. Base1) → Subscribe MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
ENABLE ZTP ON A POLYCOM Enable ZTP on a Polycom. Enter the password that was given to you on the keypad, then press the soft button marked enter. Go down to ZTP and if it says disabled, hit the checkbutton to get to the menu to enable it. Select YES to save your changes. Have more questions? FACTORY RESET GRANDSTREAM GXP-2135 Factory Reset Grandstream GXP-2135. Erin Ermet. December 13, 2018 15:30. Follow. Press the Circle button. Navigate to System. Scroll toFactory
SD-WAN | ITEL NETWORKS INC. | ONE POWERFUL TOOL SD-WAN: iTel’s Answer to Connectivity Issues. Businesses are increasingly adopting SD-WAN for its ability to simplify network management, improve application performance, reduce costs, and increase agility. SD-WAN – Software-Defined Wide Area Network – can be used to enhance your business infrastructure, whether 4 DISADVANTAGES OF BAD INTERNET CONNECTIONS FOR BUSINESS Reduced conversions, limited productivity, user frustration, and unreachable applications are 4 major disadvantages of a bad internet connection. All of this could potentially cost you a lot of money. Fibre internet can provide the reliable bandwidth you need to power your business. Contact us for a custom-tailored networking solutionfrom a
ACCESS THE WEB INTERFACE OF A POLYCOM PHONE This guide will only work if the IP the phone is assigned is accessible from your computer (i.e. They are on the same local network or a network connected to your local network). Determine the Local IP Address of a Polycom Phone. Enter the local IP address inRESTART A PHONE
Our digital phones require a restart to apply new changes. Restart is also referred to as Power-Cycle, Reboot, or Reset. 1. Find out what make your phone is. Determine the Make and Model of a Phone. 2. Follow the directions for each make below. Restart an Aastra Phone. Restart aPolycom Phone.
PORTAL - ITEL NETWORKS INC. Portal - iTel Networks Inc.GRANDSTREAM DP750
The DP750 is the Base, a small black box. The DP720 is the Handset, a small handheld phone. To pair the Handset to the Base: On the back of the Base, press and hold the button labeled with wireless symbol until the wireless symbol on the display starts flashing.; On the Handset, select Menu → Settings → Registration → Register → Select Base (e.g. Base1) → Subscribe ENABLE ZTP ON A POLYCOM Enable ZTP on a Polycom. Enter the password that was given to you on the keypad, then press the soft button marked enter. Go down to ZTP and if it says disabled, hit the checkbutton to get to the menu to enable it. Select YES to save your changes. Have more questions? ALL MY PHONES DISPLAY "NO SERVICE" Reason: The phones have lost connection to your iTel Phone Server (Hosted PBX). Possible Causes: There is a problem with your Internet Connection. Your local firewall is preventing the phones from connecting. Your network has been blocked by iTel for security reasons. Your iTel Phone Server is experiencing a problem. TRANSFER A CALL TO ANOTHER USER There are two types of transfers: A Blind Transfer passes the call directly to someone else. An Assisted Transfer allows you to speak to the receiving party before transferring the call to them. After receiving a call, press the transfer (or 'xfer') key. Dial the person to whom you wish to transfer and immediately hit transfer again. FACTORY RESET GRANDSTREAM GXP-2135 Factory Reset Grandstream GXP-2135. Erin Ermet. December 13, 2018 15:30. Follow. Press the Circle button. Navigate to System. Scroll toFactory
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SD-WAN | ITEL NETWORKS INC. | ONE POWERFUL TOOL SD-WAN: iTel’s Answer to Connectivity Issues. Businesses are increasingly adopting SD-WAN for its ability to simplify network management, improve application performance, reduce costs, and increase agility. SD-WAN – Software-Defined Wide Area Network – can be used to enhance your business infrastructure, whether LAYER 2 VS. THE INTERNET Layer 2: the Data Link Layer. This is where data is encoded, transferred, and decoded on a node-to-node basis. It’s an incredibly direct and secure way to move information. If the public internet is like frantically dodging cars in traffic, then Layer 2 connectivity is like a subway system travelling on a dedicated, secure undergroundtrack.
PHONES – ITEL SUPPORT Chapter 0 - Gain Access to Your Phone System. Chapter 1 - Call Flow. Chapter 2 - The PBX Interface. Chapter 3 - Inbound Routes - Add a Phone Number. Chapter 4 - Applications. Chapter 5 - Endpoints - 7 MUST-ASK QUESTIONS FOR YOUR INTERNET SERVICE PROVIDER You asked we listened. We’ve noticed common questions asked by customers and gathered the top 7 to help you make the best choice when looking for a new internet service provider: 1. Are speeds guaranteed? There’s a reason you see “up to” beside listed speeds on an advertisement. When choosing your internet provider, make sure youread
CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up email PORTAL - ITEL NETWORKS INC. Portal - iTel Networks Inc. WHAT'S THE DIFFERENCE BETWEEN VPN & IP VPN? BLOG VPN is a networking technology that allows users to their main network remotely via the public internet. A VPN allows employees to work from home and connect to the company’s intranet, giving them access to the shared files of their office computers. An IP VPN works in much the same way, establishing seamless connectivity to the main network FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address on ALL MY PHONES DISPLAY "NO SERVICE" Reason: The phones have lost connection to your iTel Phone Server (Hosted PBX). Possible Causes: There is a problem with your Internet Connection. Your local firewall is preventing the phones from connecting. Your network has been blocked by iTel for security reasons. Your iTel Phone Server is experiencing a problem.ITEL NETWORKS INC.
iTel Networks is the managed services provider with coast-to-coast internet, phone systems, SD-WAN, and more. Streamline and save withiTel.
SD-WAN | ITEL NETWORKS INC. | ONE POWERFUL TOOL SD-WAN: iTel’s Answer to Connectivity Issues. Businesses are increasingly adopting SD-WAN for its ability to simplify network management, improve application performance, reduce costs, and increase agility. SD-WAN – Software-Defined Wide Area Network – can be used to enhance your business infrastructure, whether LAYER 2 VS. THE INTERNET Layer 2: the Data Link Layer. This is where data is encoded, transferred, and decoded on a node-to-node basis. It’s an incredibly direct and secure way to move information. If the public internet is like frantically dodging cars in traffic, then Layer 2 connectivity is like a subway system travelling on a dedicated, secure undergroundtrack.
PHONES – ITEL SUPPORT Chapter 0 - Gain Access to Your Phone System. Chapter 1 - Call Flow. Chapter 2 - The PBX Interface. Chapter 3 - Inbound Routes - Add a Phone Number. Chapter 4 - Applications. Chapter 5 - Endpoints - 7 MUST-ASK QUESTIONS FOR YOUR INTERNET SERVICE PROVIDER You asked we listened. We’ve noticed common questions asked by customers and gathered the top 7 to help you make the best choice when looking for a new internet service provider: 1. Are speeds guaranteed? There’s a reason you see “up to” beside listed speeds on an advertisement. When choosing your internet provider, make sure youread
CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up email PORTAL - ITEL NETWORKS INC. Portal - iTel Networks Inc. WHAT'S THE DIFFERENCE BETWEEN VPN & IP VPN? BLOG VPN is a networking technology that allows users to their main network remotely via the public internet. A VPN allows employees to work from home and connect to the company’s intranet, giving them access to the shared files of their office computers. An IP VPN works in much the same way, establishing seamless connectivity to the main network FIX A PHONE IN WEB RECOVERY MODE Step I: Determine the Phone's IP Address. If the screen already shows it's IP Address (a number that looks something like 192.168.0.123), you may skip to Step II: Recover the Phone. Disconnect the Aastra phone from power. Reconnect the power and quickly press and hold 1 and # together. Hold these buttons until the phone shows an IP address on ALL MY PHONES DISPLAY "NO SERVICE" Reason: The phones have lost connection to your iTel Phone Server (Hosted PBX). Possible Causes: There is a problem with your Internet Connection. Your local firewall is preventing the phones from connecting. Your network has been blocked by iTel for security reasons. Your iTel Phone Server is experiencing a problem. CONTACT US | ITEL NETWORKS INC. iTel offers internet provider services to its clients including Fiber internet for businesses. They also have hosted PBX services, SIP trunking and cloud solutions. CHANGE SETTINGS WITH THE USER PORTAL Access the Settings Menu. Log in to the User Portal. Click "Settings" on the left-hand side menu. Available Settings. Be sure to hit "Update" after making any changes here. Language: This lets you select your language. Password: This allows you to change your voicemail and user portal password. Notifications: This allows you to set up emailCALGARY COLOCATION
Colocation – What it is and what you should be aware of. Blog, Cloud, Managed Services. Colocation (often referred to as “colo”) is the practice of putting your data (stored on a server) into a shared data centre. The goal of colocation is to reduce costs and cut down on the manpower needed for the management of the hardware. POINT-TO-POINT (P2P) VS. GPON FIBRE GPON Fibre. GPON stands for Gigabit-Capable Passive Optical Network, which is a point-to-multipoint infrastructure. The signal is sent through a splitter that fans out the data and shares it between several end users. Pooling fibre bandwidth amongst your 4 DISADVANTAGES OF BAD INTERNET CONNECTIONS FOR BUSINESS Reduced conversions, limited productivity, user frustration, and unreachable applications are 4 major disadvantages of a bad internet connection. All of this could potentially cost you a lot of money. Fibre internet can provide the reliable bandwidth you need to power your business. Contact us for a custom-tailored networking solutionfrom a
COPPER RJ45 HANDOFF VS. FIBRE HANDOFF Distance: A major differentiator between Copper and Fibre handoffs are the distance that needs to be covered. A standard Copper handoff can cover a distance of up to 100 meters (or 328 feet), making it sufficient for covering short distances. While Copper can manage longer distances, the signal degrades and repeaters need to be put in place for performance. ACCESS THE WEB INTERFACE OF A POLYCOM PHONE This guide will only work if the IP the phone is assigned is accessible from your computer (i.e. They are on the same local network or a network connected to your local network). Determine the Local IP Address of a Polycom Phone. Enter the local IP address in ENABLE ZTP ON A POLYCOM Enable ZTP on a Polycom. Enter the password that was given to you on the keypad, then press the soft button marked enter. Go down to ZTP and if it says disabled, hit the checkbutton to get to the menu to enable it. Select YES to save your changes. Have more questions? MY PHONE DISPLAYS "NO SERVICE" My Phone Displays "No Service". This message is usually found on Aastra and Mitel phones. If there are several phones in your office displaying "No Service", see All My Phones Display "No Service". If your phone is displaying "Network Disconnected", see My Phone Displays "Network Disconnected". Reason: What do I do? Start by restarting yourphone.
FACTORY RESET GRANDSTREAM GXP-2135 Factory Reset Grandstream GXP-2135. Erin Ermet. December 13, 2018 15:30. Follow. Press the Circle button. Navigate to System. Scroll toFactory
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