HOW DO I CONTACT YELP? The Support Center contains answers to our most frequently asked questions, and is a self-serve database so you can quickly resolve any issues by searching or navigating from the home page here. However, some of the more common areas where Yelpers and business owners may need to report issues, suggest changes, or reach out for further

support include:

BILLING & PAYMENTS

Billing & Payments. Learn about different forms of payment for Yelp ads and how to update your billing information. How does billing work? HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request .

YELP WAITLIST

Yelp Waitlist is our easy and affordable online waitlist system – sign your business up today ! It comes with all the tools (including an iPad) that you need to manage your business. Guests join your waitlist with one click, see how long the wait is and get a text when

their

WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are HOW DO I CHANGE THE LANGUAGE I USE ON YELP? Tap General. Tap Language & Region. Tap iPhone Language and select your desired language and then Done. Tap Change to language. ( Top of Page) On an Android. Open your phone’s Settings application. Find Language and Input (for most Android devices, it's HOW DO I CONTACT YELP? The Support Center contains answers to our most frequently asked questions, and is a self-serve database so you can quickly resolve any issues by searching or navigating from the home page here. However, some of the more common areas where Yelpers and business owners may need to report issues, suggest changes, or reach out for further

support include:

BILLING & PAYMENTS

Billing & Payments. Learn about different forms of payment for Yelp ads and how to update your billing information. How does billing work? HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request .

YELP WAITLIST

Yelp Waitlist is our easy and affordable online waitlist system – sign your business up today ! It comes with all the tools (including an iPad) that you need to manage your business. Guests join your waitlist with one click, see how long the wait is and get a text when

their

WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are HOW DO I CHANGE THE LANGUAGE I USE ON YELP? Tap General. Tap Language & Region. Tap iPhone Language and select your desired language and then Done. Tap Change to language. ( Top of Page) On an Android. Open your phone’s Settings application. Find Language and Input (for most Android devices, it's

SUPPORT CENTER

Yelp For Consumers. New to Yelp? Get started by discovering great local businesses and sharing your experiences with the Yelp community.

USING YELP WIFI

Using Yelp WiFi. Activate your account, create your location (s), build your splash page, configure your campaigns, and more. Everything you need to know about Yelp WiFi and how to optimize your experience

with the platform.

YELP TALK | SUPPORT CENTER | YELP Support Center Yelp For Consumers Yelp Talk Yelp Talk. Discuss your favorite craft breweries, where to go on date night, or ask other Yelpers questions about their own cities.

YELP FOR BUSINESS

Claiming your Business Page. Yelp Reservations. Yelp Waitlist HOW DO I ADD A BUSINESS TO YELP? Tap your device's settings button from the Yelp app homepage. Tap Add Business. Enter the business name. Tap Next. Enter the business address. Tap Next. Adjust the location by dragging the map marker. Tap Next (you have the option to skip this step) Tap any HOW DO I CANCEL MY YELP ADVERTISING PROGRAM? Click the Cancel icon next to each paid product or campaign you wish to cancel. If you are currently enrolled in a CPC program and would like to adjust your budget or pause the program, click the Edit budget or Pause icons. Read and follow the prompts to complete your cancellation. Refresh the page to make sure the cancellation was

successful.

HOW DO I WRITE A REVIEW? To write a review you'll need to create a Yelp user account if you don't already have one. Once you're logged in, you can locate the business you're trying to review by using the search bar located at the top of any page on the website or from the search button on the app. Enter what you're looking for in the first window (either a specific business or a category), and the location in the second. REPORTING AN INAPPROPRIATE PHOTO/VIDEO Reporting an Inappropriate Photo/Video. Learn what makes for a good -- or not so good -- photo or video on Yelp. WILL YELP REMOVE A FALSE OR DEFAMATORY REVIEW? If you see a review that you believe violates Yelp’s Content Guidelines, please report it and include any information that can help us verify the information. Yelp is a community-driven site, and removing photos, reviews, or other user content is not something we take lightly—we generally allow WHAT IS NEARBY JOBS? What is Nearby Jobs? Nearby Jobs is a paid feature for business owners that allows you to access a feed of available jobs in your area and get more of the jobs you want. When Yelp users request a quote, a job is sent directly to the original business. If the Yelp user opts into receiving quotes from additional businesses, we display that job in HOW DO I CHANGE THE LANGUAGE I USE ON YELP? Tap General. Tap Language & Region. Tap iPhone Language and select your desired language and then Done. Tap Change to language. ( Top of Page) On an Android. Open your phone’s Settings application. Find Language and Input (for most Android devices, it's WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request . WHAT IS YELP CONNECT? What is Yelp Connect? Yelp Connect is a paid feature that allows businesses to tell their unique story and share important updates or news directly on their Yelp business page. Your Yelp Connect posts will appear to all Yelpers on your business page, and be promoted to HOW DO I CANCEL MY YELP ADVERTISING PROGRAM? Click the Cancel icon next to each paid product or campaign you wish to cancel. If you are currently enrolled in a CPC program and would like to adjust your budget or pause the program, click the Edit budget or Pause icons. Read and follow the prompts to complete your cancellation. Refresh the page to make sure the cancellation was

successful.

WHAT ARE BUSINESS HIGHLIGHTS? What are Business Highlights? Businesses in eligible categories can pay to showcase up to six highlights that make their business unique (e.g., “Family Owned”, “Pet Friendly”, etc.). These highlights can be changed or reordered at any time, and will appear on their business page in a section called “Highlights From This

Business.”.

HOW DO I CHANGE THE LANGUAGE I USE ON YELP? Tap General. Tap Language & Region. Tap iPhone Language and select your desired language and then Done. Tap Change to language. ( Top of Page) On an Android. Open your phone’s Settings application. Find Language and Input (for most Android devices, it's WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request . WHAT IS YELP CONNECT? What is Yelp Connect? Yelp Connect is a paid feature that allows businesses to tell their unique story and share important updates or news directly on their Yelp business page. Your Yelp Connect posts will appear to all Yelpers on your business page, and be promoted to HOW DO I CANCEL MY YELP ADVERTISING PROGRAM? Click the Cancel icon next to each paid product or campaign you wish to cancel. If you are currently enrolled in a CPC program and would like to adjust your budget or pause the program, click the Edit budget or Pause icons. Read and follow the prompts to complete your cancellation. Refresh the page to make sure the cancellation was

successful.

WHAT ARE BUSINESS HIGHLIGHTS? What are Business Highlights? Businesses in eligible categories can pay to showcase up to six highlights that make their business unique (e.g., “Family Owned”, “Pet Friendly”, etc.). These highlights can be changed or reordered at any time, and will appear on their business page in a section called “Highlights From This

Business.”.

SUPPORT CENTER

Yelp For Consumers. New to Yelp? Get started by discovering great local businesses and sharing your experiences with the Yelp community. WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene.

YELP FOR BUSINESS

Claiming your Business Page. Yelp Reservations. Yelp Waitlist YELP TALK | SUPPORT CENTER | YELP Support Center Yelp For Consumers Yelp Talk Yelp Talk. Discuss your favorite craft breweries, where to go on date night, or ask other Yelpers questions about their own cities. HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request . HOW DO I CANCEL MY YELP ADVERTISING PROGRAM? Click the Cancel icon next to each paid product or campaign you wish to cancel. If you are currently enrolled in a CPC program and would like to adjust your budget or pause the program, click the Edit budget or Pause icons. Read and follow the prompts to complete your cancellation. Refresh the page to make sure the cancellation was

successful.

WHAT IS CALL REPORTING? What is Call Reporting? Phone calls are an important lead type for business owners. To help advertisers understand the calls they get on Yelp, we offer free call reporting to advertisers so they can track the time and duration of the calls to their business from customers who found them on Yelp. After call reporting is enabled, the business HOW DO I REPORT SOMEONE WHO IS HARASSING ME ON YELP You can alert our team of this behavior by: Reporting the user account of the person who's bothering you. Reporting any inappropriate messages you've received, either from another user or a business owner. Blocking the user from sending you compliments or messages. Reporting the business owner comment. HOW DID MY BUSINESS INFORMATION END UP ON YELP? How did my business information end up on Yelp? We license basic business information from third-party data providers who gather this type of information from public records and other sources. We also get business information from our users, who often correct the information we have on the site, or let us know about a new business that just

opened.

HOW DO I SEND A COMPLIMENT TO ANOTHER USER? To send a compliment about a review, photo or Talk post. Log in to your user account. Find the review, photo or Talk post that the user posted. Click Send Compliment underneath the user's name or hover over the review you want to compliment.

SUPPORT CENTER

Support Center. Yelp For Consumers. Reviews & Photos. Updating Business Information. Yelp for Business. Advertising on Yelp. Claiming your Business Page. Yelp Reservations. Yelp Waitlist. HOW DO I CONTACT YELP? The Support Center contains answers to our most frequently asked questions, and is a self-serve database so you can quickly resolve any issues by searching or navigating from the home page here. However, some of the more common areas where Yelpers and business owners may need to report issues, suggest changes, or reach out for further

support include:

HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request . WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are HOW DO I ADD A BUSINESS TO YELP? Tap your device's settings button from the Yelp app homepage. Tap Add Business. Enter the business name. Tap Next. Enter the business address. Tap Next. Adjust the location by dragging the map marker. Tap Next (you have the option to skip this step) Tap any HOW DO I CANCEL MY YELP ADVERTISING PROGRAM? Click the Cancel icon next to each paid product or campaign you wish to cancel. If you are currently enrolled in a CPC program and would like to adjust your budget or pause the program, click the Edit budget or Pause icons. Read and follow the prompts to complete your cancellation. Refresh the page to make sure the cancellation was

successful.

SUPPORT CENTER

Support Center. Yelp For Consumers. Reviews & Photos. Updating Business Information. Yelp for Business. Advertising on Yelp. Claiming your Business Page. Yelp Reservations. Yelp Waitlist. HOW DO I CONTACT YELP? The Support Center contains answers to our most frequently asked questions, and is a self-serve database so you can quickly resolve any issues by searching or navigating from the home page here. However, some of the more common areas where Yelpers and business owners may need to report issues, suggest changes, or reach out for further

support include:

HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request . WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are HOW DO I ADD A BUSINESS TO YELP? Tap your device's settings button from the Yelp app homepage. Tap Add Business. Enter the business name. Tap Next. Enter the business address. Tap Next. Adjust the location by dragging the map marker. Tap Next (you have the option to skip this step) Tap any HOW DO I CANCEL MY YELP ADVERTISING PROGRAM? Click the Cancel icon next to each paid product or campaign you wish to cancel. If you are currently enrolled in a CPC program and would like to adjust your budget or pause the program, click the Edit budget or Pause icons. Read and follow the prompts to complete your cancellation. Refresh the page to make sure the cancellation was

successful.

USING YELP WIFI

Using Yelp WiFi. Activate your account, create your location (s), build your splash page, configure your campaigns, and more. Everything you need to know about Yelp WiFi and how to optimize your experience

with the platform.

YELP FOR BUSINESS

Claiming your Business Page. Yelp Reservations. Yelp Waitlist HOW DO I CHANGE THE LANGUAGE I USE ON YELP? Tap General. Tap Language & Region. Tap iPhone Language and select your desired language and then Done. Tap Change to language. ( Top of Page) On an Android. Open your phone’s Settings application. Find Language and Input (for most Android devices, it's HOW DO I CANCEL MY YELP ADVERTISING PROGRAM? Click the Cancel icon next to each paid product or campaign you wish to cancel. If you are currently enrolled in a CPC program and would like to adjust your budget or pause the program, click the Edit budget or Pause icons. Read and follow the prompts to complete your cancellation. Refresh the page to make sure the cancellation was

successful.

WHERE IS MY REVIEW?

If you see your review on your profile but don’t see it on the business page, it is not currently being recommended. However, users can still find it at the bottom of HOW DO I WRITE A REVIEW? To write a review you'll need to create a Yelp user account if you don't already have one. Once you're logged in, you can locate the business you're trying to review by using the search bar located at the top of any page on the website or from the search button on the app. Enter what you're looking for in the first window (either a specific business or a category), and the location in the second. CAN I REMOVE MY BUSINESS PAGE FROM YELP? Yelp publishes business information so that consumers can share their experiences about local businesses, and because the information is typically a matter of public record and public concern. Therefore we don’t remove such information from the site. While we understand that some business owners might prefer to keep a low profile, it’s WHAT IS CALL REPORTING? What is Call Reporting? Phone calls are an important lead type for business owners. To help advertisers understand the calls they get on Yelp, we offer free call reporting to advertisers so they can track the time and duration of the calls to their business from customers who found them on Yelp. After call reporting is enabled, the business

WHAT ARE CHECK-INS?

What are Check-Ins? Check-Ins are a way to keep track of the local businesses you visit and keep your friends updated with your latest comings and goings. Checking in can earn you badges (depending on where/when/how frequently), special offers, and (if you're dedicated) your very own digital kingdom. Each time you check-in you will have

the

WHAT IS THE YELP AUDIENCE NETWORK? The Yelp Audience Network is a way for Yelp advertisers to increase online exposure and get more ad clicks outside of Yelp properties. With the Yelp Audience Network, ads for your business can now be shown to users on a collection of third-party sites such as Business Insider, Buzzfeed, eBay, and others.

SUPPORT CENTER

Support Center. Yelp For Consumers. Reviews & Photos. Updating Business Information. Yelp for Business. Advertising on Yelp. Claiming your Business Page. Yelp Reservations. Yelp Waitlist. HOW DO I CONTACT YELP? The Support Center contains answers to our most frequently asked questions, and is a self-serve database so you can quickly resolve any issues by searching or navigating from the home page here. However, some of the more common areas where Yelpers and business owners may need to report issues, suggest changes, or reach out for further

support include:

WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are

YELP WAITLIST

Yelp Waitlist is our easy and affordable online waitlist system – sign your business up today ! It comes with all the tools (including an iPad) that you need to manage your business. Guests join your waitlist with one click, see how long the wait is and get a text when

their

HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request . HOW DO I ADD A BUSINESS TO YELP? Tap your device's settings button from the Yelp app homepage. Tap Add Business. Enter the business name. Tap Next. Enter the business address. Tap Next. Adjust the location by dragging the map marker. Tap Next (you have the option to skip this step) Tap any

SUPPORT CENTER

Support Center. Yelp For Consumers. Reviews & Photos. Updating Business Information. Yelp for Business. Advertising on Yelp. Claiming your Business Page. Yelp Reservations. Yelp Waitlist. HOW DO I CONTACT YELP? The Support Center contains answers to our most frequently asked questions, and is a self-serve database so you can quickly resolve any issues by searching or navigating from the home page here. However, some of the more common areas where Yelpers and business owners may need to report issues, suggest changes, or reach out for further

support include:

WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are

YELP WAITLIST

Yelp Waitlist is our easy and affordable online waitlist system – sign your business up today ! It comes with all the tools (including an iPad) that you need to manage your business. Guests join your waitlist with one click, see how long the wait is and get a text when

their

HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request . HOW DO I ADD A BUSINESS TO YELP? Tap your device's settings button from the Yelp app homepage. Tap Add Business. Enter the business name. Tap Next. Enter the business address. Tap Next. Adjust the location by dragging the map marker. Tap Next (you have the option to skip this step) Tap any

YELP FOR BUSINESS

Claiming your Business Page. Yelp Reservations. Yelp Waitlist

USING YELP WIFI

Using Yelp WiFi. Activate your account, create your location (s), build your splash page, configure your campaigns, and more. Everything you need to know about Yelp WiFi and how to optimize your experience

with the platform.

HOW DO I CHANGE THE LANGUAGE I USE ON YELP? Tap General. Tap Language & Region. Tap iPhone Language and select your desired language and then Done. Tap Change to language. ( Top of Page) On an Android. Open your phone’s Settings application. Find Language and Input (for most Android devices, it's

WHERE IS MY REVIEW?

If you see your review on your profile but don’t see it on the business page, it is not currently being recommended. However, users can still find it at the bottom of WHAT IS YELP WAITLIST? What is Yelp Waitlist? Yelp Waitlist is a waitlist management solution to help customers have a better experience dining out, and help restaurants maximize the number of seated diners and revenue. Yelp Waitlist allows customers to see live wait times, add themselves to the waitlist remotely via smartphone, track their place on the list

and

CAN I REMOVE MY BUSINESS PAGE FROM YELP? Yelp publishes business information so that consumers can share their experiences about local businesses, and because the information is typically a matter of public record and public concern. Therefore we don’t remove such information from the site. While we understand that some business owners might prefer to keep a low profile, it’s WHAT IS CALL REPORTING? What is Call Reporting? Phone calls are an important lead type for business owners. To help advertisers understand the calls they get on Yelp, we offer free call reporting to advertisers so they can track the time and duration of the calls to their business from customers who found them on Yelp. After call reporting is enabled, the business WHAT IS THE YELP AUDIENCE NETWORK? The Yelp Audience Network is a way for Yelp advertisers to increase online exposure and get more ad clicks outside of Yelp properties. With the Yelp Audience Network, ads for your business can now be shown to users on a collection of third-party sites such as Business Insider, Buzzfeed, eBay, and others. WHAT DOES MY YELP ADVERTISING OFFER MEAN? What does my Yelp advertising offer mean? Yelp runs several promotional advertising offers. Previous examples, for illustrative purposes, include: $300 Upfront Credit - This is a credit towards your Yelp Ads campaign. You can see this credit applied on the Billing Page of your account. Once your credit is used, you will be automatically

billed

WHAT IS A CLAIMED BUSINESS? What is a claimed business? A claimed business page is one that has been claimed by the owner or representative of the business through our verification process. Claiming is free, and a claimed page does not mean that the business is an advertiser with Yelp. HOW DO I CHANGE THE LANGUAGE I USE ON YELP? Tap General. Tap Language & Region. Tap iPhone Language and select your desired language and then Done. Tap Change to language. ( Top of Page) On an Android. Open your phone’s Settings application. Find Language and Input (for most Android devices, it's WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are HOW DO I ADD OR EDIT MY BILLING INFORMATION IN YELP To edit billing information. Log in and choose your location from the Yelp Reservations dashboard. Go to the Overview tab in the sidebar. Locate the Quick Links section. Under account, click Update your contact information. Enter your billing details. Click Edit Card. Enter your credit card information. Click Save. HOW DO I CANCEL MY YELP ADVERTISING PROGRAM? Click the Cancel icon next to each paid product or campaign you wish to cancel. If you are currently enrolled in a CPC program and would like to adjust your budget or pause the program, click the Edit budget or Pause icons. Read and follow the prompts to complete your cancellation. Refresh the page to make sure the cancellation was

successful.

HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request . WHAT DOES MY YELP ADVERTISING OFFER MEAN? What does my Yelp advertising offer mean? Yelp runs several promotional advertising offers. Previous examples, for illustrative purposes, include: $300 Upfront Credit - This is a credit towards your Yelp Ads campaign. You can see this credit applied on the Billing Page of your account. Once your credit is used, you will be automatically

billed

HOW DO I CHANGE THE LANGUAGE I USE ON YELP? Tap General. Tap Language & Region. Tap iPhone Language and select your desired language and then Done. Tap Change to language. ( Top of Page) On an Android. Open your phone’s Settings application. Find Language and Input (for most Android devices, it's WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are HOW DO I ADD OR EDIT MY BILLING INFORMATION IN YELP To edit billing information. Log in and choose your location from the Yelp Reservations dashboard. Go to the Overview tab in the sidebar. Locate the Quick Links section. Under account, click Update your contact information. Enter your billing details. Click Edit Card. Enter your credit card information. Click Save. HOW DO I CANCEL MY YELP ADVERTISING PROGRAM? Click the Cancel icon next to each paid product or campaign you wish to cancel. If you are currently enrolled in a CPC program and would like to adjust your budget or pause the program, click the Edit budget or Pause icons. Read and follow the prompts to complete your cancellation. Refresh the page to make sure the cancellation was

successful.

HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request . WHAT DOES MY YELP ADVERTISING OFFER MEAN? What does my Yelp advertising offer mean? Yelp runs several promotional advertising offers. Previous examples, for illustrative purposes, include: $300 Upfront Credit - This is a credit towards your Yelp Ads campaign. You can see this credit applied on the Billing Page of your account. Once your credit is used, you will be automatically

billed

SUPPORT CENTER

Yelp For Consumers. New to Yelp? Get started by discovering great local businesses and sharing your experiences with the Yelp community. WHAT KINDS OF BUSINESSES ARE ELIGIBLE FOR YELP? Not all businesses are eligible for Yelp. We’re mostly focused on traditional brick-and-mortar businesses and local service providers, but we also feature mobile businesses, government services, parks and attractions, and anything else that fits the local scene. We typically remove ineligible business pages from our search results once we are

YELP FOR BUSINESS

Claiming your Business Page. Yelp Reservations. Yelp Waitlist WHAT IS YELP CONNECT? What is Yelp Connect? Yelp Connect is a paid feature that allows businesses to tell their unique story and share important updates or news directly on their Yelp business page. Your Yelp Connect posts will appear to all Yelpers on your business page, and be promoted to your followers in emails and elsewhere in Yelp HOW DO I CLOSE MY ACCOUNT? Yelpers. Closing your user account will remove any content you've posted (reviews, photos, etc.) to Yelp as a consumer, and once your account has been closed it cannot be restored. If you'd like to close your user account, please submit an account closure request . REPORTING AN INAPPROPRIATE PHOTO/VIDEO Reporting an Inappropriate Photo/Video. Learn what makes for a good -- or not so good -- photo or video on Yelp. HOW DO I POST AN EVENT? Events are only available in areas where there is a Community Manager or Ambassador. If Events aren't available in your area yet, you can still be active in the local Yelp Community by writing reviews or connecting with other Yelpers on Yelp Talk. HOW DO I SEND A COMPLIMENT TO ANOTHER USER? To send a compliment about a review, photo or Talk post. Log in to your user account. Find the review, photo or Talk post that the user posted. Click Send Compliment underneath the user's name or hover over the review you want to compliment. HOW DID MY BUSINESS INFORMATION END UP ON YELP? How did my business information end up on Yelp? We license basic business information from third-party data providers who gather this type of information from public records and other sources. We also get business information from our users, who often correct the information we have on the site, or let us know about a new business that just

opened.

WHAT IS NEARBY JOBS? What is Nearby Jobs? Nearby Jobs is a paid feature for business owners that allows you to access a feed of available jobs in your area and get more of the jobs you want. When Yelp users request a quote, a job is sent directly to the original business. If the Yelp user opts into receiving quotes from additional businesses, we display that job in __Looking for a business? Search Yelp.com __or go to Yelp for Business Owners

Yelp

SUPPORT CENTER

MENU __ __

SUPPORT CENTER

*

Yelp For Consumers

*

Reviews & Photos

*

Updating Business Information

*

Yelp for Business

*

Advertising on Yelp

*

Claiming your Business Page

*

Yelp Reservations

*

Yelp Waitlist

*

Recommended Reviews

*

Yelp Elite Squad

*

Legal Questions

*

Searching Yelp

*

Yelp for Developers

*

Terms of Service

*

Content Guidelines

How can we help?

__ Search

How does billing work? How do I measure success of my Yelp advertising? How do I update my business page to grow my business and connect with

customers on Yelp?

Why aren't all reviews recommended? How do I reply to a review?

How do I login?

YELP FOR CONSUMERS

New to Yelp? Get started by discovering great local businesses and sharing your experiences with the Yelp community.

YELP FOR BUSINESS

Learn how to claim your business page and connect with your customers

on Yelp.

ABOUT

* About Yelp

* Careers

* Press

* Investor Relations * Content Guidelines

* Terms of Service

* Privacy Policy

* Ad Choices

DISCOVER

* The Weekly Yelp

* Yelp Blog

* Support

* Yelp Mobile

* Developers

* RSS

YELP FOR BUSINESS

* Claim your Business Page

* Advertise on Yelp

* Yelp Reservations

* Business Success Stories

* Business Support

* Yelp Business Blog

LANGUAGE

__English

* Deutsch

* English (UK)

* English

* Español

* Francais

* Italiano

* Polski

Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp.