JOIN AUSTRALIA'S GREENEST ENERGY PROVIDER Australia's Greenest Power Company. Awarded in 2020 by Finder and previously recognised by Greenpeace for three years running! Switch now. 100% carbon neutral energy. We offset all carbon emissions associated with your energy use at no extra cost to you. Learn more. CHOOSE YOUR POWERSHOP With Powershop, you can choose our original Shop or be a PowershopLITE customer. It’s up to you and what suits your energy needs. What's the difference? Both Powershop and PowershopLITE give you full access to our usage tracking tools via the Powershop app and online account. And of course, our awesome award-winning customer service and 100%

EV ELECTRICITY PLAN

The details of the Super Off-Peak tariff rates can be found here. We want the launch of our super off-peak tariff to support the growth of electric vehicles, encouraging Powershoppers to charge up instead of fill up. To access this tariff, customers must have a smart meter. If you don’t have one installed not to worry, we can sort a new smart

POWERSHOP AUSTRALIA

As a Powershop customer, we give you all the information you need to help reduce your usage so you can save money on your bill and do better for the environment. ENERGY CONCESSIONS, REBATES AND GRANTS Energy Concessions, Rebates and Grants. If you’re looking for more info on whether you can get a concession, rebate or grant towards your energy bill, you’ve come to the right place. In this section of our website, you’ll find details on all the available concessions that can be applied to your Powershop bill. 23 ENERGY SAVING DEVICES. ENERGY EFFICIENT DEVICES The SunRocket Solar Kettle provides a more energy-efficient way to heat water and can be especially useful when hiking or camping. “The solar kettle uses just the power of the sun to heat and even boil water,” says Heather Stevens, the SunRocket’s designer and manufacturer. “It’s great for home energy use saving, you can heat

the

HOW CAN I PAY?

There are a few ways you can pay: By credit card — we accept Visa, American Express and Mastercard, and we don’t charge any credit card fees.. By direct debit — If you set up a direct debit on your Powershop account, we take $1 from your bank account to make sure the bank account details we have for you are correct. The money is then added to your Powershop account (not your bank account LIFE SUPPORT EQUIPMENT AND SENSITIVE LOAD. REGISTER TODAY To return your completed Life Support Registration or Concessions forms to Powershop, please send to: Email: info@powershop.com.au. Fax: 1800 881 158. Post: Powershop Australia. GPO Box 1639. SMART METER INSTALLATION. FREE SMART METER REQUEST FORM IMPORTANT: Throughout this time, Powershop and our meter contractors are working hard to continue to install smart meters. To ensure the safety of our contractors, we are only able to provide this service if the social distancing guidelines of 1.5 meters can be ensured at the property and that there is no requirement to physically enter the

property.

WHAT DO I NEED TO DO TO GET MY POWER CONNECTED AT MY NEW If the power is currently disconnected at your property, you will need to ensure your main switch is in the off position for your power to be connected. If you don’t have access to the new property yet, contact your real estate agent and ask them to turn the main switch off.Don’t forget to turn the main switch back on when you move in! JOIN AUSTRALIA'S GREENEST ENERGY PROVIDER Australia's Greenest Power Company. Awarded in 2020 by Finder and previously recognised by Greenpeace for three years running! Switch now. 100% carbon neutral energy. We offset all carbon emissions associated with your energy use at no extra cost to you. Learn more. CHOOSE YOUR POWERSHOP With Powershop, you can choose our original Shop or be a PowershopLITE customer. It’s up to you and what suits your energy needs. What's the difference? Both Powershop and PowershopLITE give you full access to our usage tracking tools via the Powershop app and online account. And of course, our awesome award-winning customer service and 100%

EV ELECTRICITY PLAN

The details of the Super Off-Peak tariff rates can be found here. We want the launch of our super off-peak tariff to support the growth of electric vehicles, encouraging Powershoppers to charge up instead of fill up. To access this tariff, customers must have a smart meter. If you don’t have one installed not to worry, we can sort a new smart

POWERSHOP AUSTRALIA

As a Powershop customer, we give you all the information you need to help reduce your usage so you can save money on your bill and do better for the environment. ENERGY CONCESSIONS, REBATES AND GRANTS Energy Concessions, Rebates and Grants. If you’re looking for more info on whether you can get a concession, rebate or grant towards your energy bill, you’ve come to the right place. In this section of our website, you’ll find details on all the available concessions that can be applied to your Powershop bill. 23 ENERGY SAVING DEVICES. ENERGY EFFICIENT DEVICES The SunRocket Solar Kettle provides a more energy-efficient way to heat water and can be especially useful when hiking or camping. “The solar kettle uses just the power of the sun to heat and even boil water,” says Heather Stevens, the SunRocket’s designer and manufacturer. “It’s great for home energy use saving, you can heat

the

HOW CAN I PAY?

There are a few ways you can pay: By credit card — we accept Visa, American Express and Mastercard, and we don’t charge any credit card fees.. By direct debit — If you set up a direct debit on your Powershop account, we take $1 from your bank account to make sure the bank account details we have for you are correct. The money is then added to your Powershop account (not your bank account LIFE SUPPORT EQUIPMENT AND SENSITIVE LOAD. REGISTER TODAY To return your completed Life Support Registration or Concessions forms to Powershop, please send to: Email: info@powershop.com.au. Fax: 1800 881 158. Post: Powershop Australia. GPO Box 1639. SMART METER INSTALLATION. FREE SMART METER REQUEST FORM IMPORTANT: Throughout this time, Powershop and our meter contractors are working hard to continue to install smart meters. To ensure the safety of our contractors, we are only able to provide this service if the social distancing guidelines of 1.5 meters can be ensured at the property and that there is no requirement to physically enter the

property.

WHAT DO I NEED TO DO TO GET MY POWER CONNECTED AT MY NEW If the power is currently disconnected at your property, you will need to ensure your main switch is in the off position for your power to be connected. If you don’t have access to the new property yet, contact your real estate agent and ask them to turn the main switch off.Don’t forget to turn the main switch back on when you move in! SITEMAP OF THE POWERSHOP WEBSITE In the event of a fault or power outage, contact your local distributor listed on our faults and emergencies page. ENERGY CONCESSIONS, REBATES AND GRANTS Energy Concessions, Rebates and Grants. If you’re looking for more info on whether you can get a concession, rebate or grant towards your energy bill, you’ve come to the right place. In this section of our website, you’ll find details on all the available concessions that can be applied to your Powershop bill.

ENERGY PRICES

In the event of a fault or power outage, contact your local distributor listed on our faults and emergencies page. POWERSHOP CONTACT PHONE, EMAIL FOR RESIDENTIAL AND Powershop contact - call 1800 462 668 and talk to a real person. Email: info@powershop.com.au or fill in the form. Business: 1800 728

197.

PAYMENT SUPPORT

If you are finding it difficult to pay your bills this winter, the first thing you should do is get in touch with us early so we can support you. For eligible residential and business customers some of the options available which will help give you peace of mind include: Access to government grants and ACCESS SAVINGS IN THE SHOP Our Powerpacks are there for you to take advantage of as the mercury drops and usage goes up! Check our what packs you have available in the Shop. They’ve been designed with savings and budget in mind – from purchasing far in advance or topping up in bulk for the season

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ENTER A GAS METER READ Follow our step-by-step guide on how to enter a gas meter read! Once you know where your meter is this should take less than 5 minutes - you’ll have the most accurate forecast and tools in your app to plan ahead. How to read your gas meter 1. Find your gas meter Your gas

meter

HOW CAN I PAY?

There are a few ways you can pay: By credit card — we accept Visa, American Express and Mastercard, and we don’t charge any credit card fees.. By direct debit — If you set up a direct debit on your Powershop account, we take $1 from your bank account to make sure the bank account details we have for you are correct. The money is then added to your Powershop account (not your bank account SOLARPAY® - POWERSHOP Access discounted solar electricity from your roof. Great smartphone app and online usage tools give you close to real-time data about your usage. Australia’s first and only 100% certified carbon neutral electricity retailer. Join over 100,000 other Aussies who are with Australia’s greenest power company. Joining Powershop is easy. INFORMATION FOR OWNER-OCCUPIERS SolarPay® SolarPay® is designed to share the solar benefits between the owner-occupier whose home the solar system is installed on and Stoddart Group who paid for it. Stoddart Group will install a solar system, including 6.5kW of solar panels and a 5kW inverter, free of charge during construction. If you are a Powershop customer, you Looks like you're in Victoria. Change  Confirm

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Communication transparency and great app

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The fact that cheaper rates are available if you own an electric car. And being able to buy in advance and save.

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