USABILITYHUB

UsabilityHub’s user testing platform and research panel help you improve the UX of your apps and websites. Get feedback from real people. Sign up for free. USER TESTING PLATFORM The end-to-end remote user testing platform. The UsabilityHub platform offers a comprehensive suite of testing tools that helps you uncover design issues early, CONTACT US - USABILITYHUB Contact us Our address. 290-292 Wellington St Collingwood, Victoria 3066, Australia. Support. Send us an email at support@usabilityhub.com.You can also reach us via chat from your UsabilityHub dashboard. If you have an issue relating to your account or one of your tests, please be sure to mention your login email address and which test you're having trouble with so that we can look

into it

PLANS AND PRICING

Our platform is priced to suit teams of all sizes. Collecting responses from our participant panel is priced separately on all plans—see panel pricing below.For more WORK AT USABILITYHUB Succeed as a team. We assume the best of others and seek to clarify when we lack understanding. Our default mode is curiosity. We disagree openly, thoughtfully, and respectfully. Damaging goodwill undermines the value of being right. We work to amplify each other; personal success means helping others succeed as well. AN INTRODUCTION TO FIVE SECOND TESTING AN INTRODUCTION TO FIRST CLICK TESTING INSIGHTS & OBSERVATIONS No use crying over spilled milkshakes: test video and audio files on UsabilityHub. In the wake of various high profile sexual assault scandals, in April 2021 the Australian government launched a series of educational. Why unmoderated remote usability testing is an addition

to —

AN INTRODUCTION TO PREFERENCE TESTING UNSUPPORTED BROWSER • USABILITYHUB Capture design feedback quickly and easily with our online usability

tests.

USABILITYHUB

UsabilityHub’s user testing platform and research panel help you improve the UX of your apps and websites. Get feedback from real people. Sign up for free. USER TESTING PLATFORM The end-to-end remote user testing platform. The UsabilityHub platform offers a comprehensive suite of testing tools that helps you uncover design issues early, CONTACT US - USABILITYHUB Contact us Our address. 290-292 Wellington St Collingwood, Victoria 3066, Australia. Support. Send us an email at support@usabilityhub.com.You can also reach us via chat from your UsabilityHub dashboard. If you have an issue relating to your account or one of your tests, please be sure to mention your login email address and which test you're having trouble with so that we can look

into it

PLANS AND PRICING

Our platform is priced to suit teams of all sizes. Collecting responses from our participant panel is priced separately on all plans—see panel pricing below.For more WORK AT USABILITYHUB Succeed as a team. We assume the best of others and seek to clarify when we lack understanding. Our default mode is curiosity. We disagree openly, thoughtfully, and respectfully. Damaging goodwill undermines the value of being right. We work to amplify each other; personal success means helping others succeed as well. AN INTRODUCTION TO FIVE SECOND TESTING AN INTRODUCTION TO FIRST CLICK TESTING INSIGHTS & OBSERVATIONS No use crying over spilled milkshakes: test video and audio files on UsabilityHub. In the wake of various high profile sexual assault scandals, in April 2021 the Australian government launched a series of educational. Why unmoderated remote usability testing is an addition

to —

AN INTRODUCTION TO PREFERENCE TESTING UNSUPPORTED BROWSER • USABILITYHUB Capture design feedback quickly and easily with our online usability

tests.

USER TESTING PLATFORM The end-to-end remote user testing platform. The UsabilityHub platform offers a comprehensive suite of testing tools that helps you uncover design issues early, WORK AT USABILITYHUB Succeed as a team. We assume the best of others and seek to clarify when we lack understanding. Our default mode is curiosity. We disagree openly, thoughtfully, and respectfully. Damaging goodwill undermines the value of being right. We work to amplify each other; personal success means helping others succeed as well.

EXAMPLE TESTS

Explore our example test gallery and learn about the various types of tests possible to conduct on the UsabilityHub platform.

FIVE SECOND TESTS

First impressions matter. Did you know users can judge a web site's credibility in as little as 3.42 seconds based on visual appearance alone? Learn how to get the most out of five second testing with our quick start guide. Read our guide. First click testing. Test interaction. Preference tests. Test visual appeal. Five second tests. A GUIDE TO TESTING ICONOGRAPHY A five second test measures how memorable the icon is. A preference test helps you discover the icon that participants tell you that they understand more readily than other options. A first click or navigation test gives you a view of the icon’s overall performance.

A

RESEARCH PARTICIPANT PANEL Orders for the USA, Canada, the UK, Australia, India, and the Netherlands are completed fastest. All orders are given an ETA before placement. If our internal panel doesn’t cover the demographics or volume of participants you require we can work with our panel partners to source them. Partner panel pricing varies, so contact us for

details.

AN INTRODUCTION TO PREFERENCE TESTING Introduction. Preference tests can help you to choose between design variations, by simply asking users which one they prefer. When taking part in a preference test, a participant is shown a number of design options and is asked to pick a favorite. These tests are commonly used to measure aesthetic appeal, but participants can also be MEET THE ALL NEW USABILITYHUB. THE NEW AND IMPROVED The new and improved UsabilityHub is here! With the launch of our overhauled platform, we want to highlight some of the changes and additions that will allow you to STOP GUESSING AND START TESTING. USABILITYHUB, ICONS, AND sms w/ bubble icon Impact. This feature was first piloted and later rolled out to the entire customer base. After reviewing the results with the product team, the SMS w/ bubble icon was be included rollout and we re-tested and made tweaks to the design and label over time to best reflect what our users expect. WHY UNMODERATED REMOTE USABILITY TESTING IS AN ADDITION TO 1. Your research toolkit should be diverse. As the saying goes, “If all you have is a hammer, everything looks like a nail.” Just like your team, your research toolkit should be diverse. Different research tools allow you to investigate, test and measure with varying levels of specificity and precision.

USABILITYHUB

UsabilityHub’s user testing platform and research panel help you improve the UX of your apps and websites. Get feedback from real people. Sign up for free. USER TESTING PLATFORM The all-in-one remote user testing platform. First click tests, five second tests, design surveys and preference tests. Built-in research

panel.

CONTACT US - USABILITYHUB Contact us Our address. 290-292 Wellington St Collingwood, Victoria 3066, Australia. Support. Send us an email at support@usabilityhub.com.You can also reach us via chat from your UsabilityHub dashboard. If you have an issue relating to your account or one of your tests, please be sure to mention your login email address and which test you're having trouble with so that we can look

into it

PLANS AND PRICING

Our platform is priced to suit teams of all sizes. Collecting responses from our participant panel is priced separately on all plans—see panel pricing below.For more

TESTING GUIDES

UsabilityHub’s tips, tricks and best practice guides for getting the most out of your remote user testing and research projects. AN INTRODUCTION TO FIVE SECOND TESTING WORK AT USABILITYHUB We believe our work lives should complement our personal lives; we’re not interested in living for the weekend. We feel we can make the most impact when pursuing opportunities we are passionate about over simply pursuing profits.

FIVE SECOND TESTS

Did you know users can judge a web site's credibility in as little as 3.42 seconds based on visual appearance alone? Learn how to get the most out of five second testing with our quick start guide. AN INTRODUCTION TO FIRST CLICK TESTING INSIGHTS & OBSERVATIONS A stitch in time saves nine — how a couple of hours of design research can save you from failure

USABILITYHUB

UsabilityHub’s user testing platform and research panel help you improve the UX of your apps and websites. Get feedback from real people. Sign up for free. USER TESTING PLATFORM The all-in-one remote user testing platform. First click tests, five second tests, design surveys and preference tests. Built-in research

panel.

CONTACT US - USABILITYHUB Contact us Our address. 290-292 Wellington St Collingwood, Victoria 3066, Australia. Support. Send us an email at support@usabilityhub.com.You can also reach us via chat from your UsabilityHub dashboard. If you have an issue relating to your account or one of your tests, please be sure to mention your login email address and which test you're having trouble with so that we can look

into it

PLANS AND PRICING

Our platform is priced to suit teams of all sizes. Collecting responses from our participant panel is priced separately on all plans—see panel pricing below.For more

TESTING GUIDES

UsabilityHub’s tips, tricks and best practice guides for getting the most out of your remote user testing and research projects. AN INTRODUCTION TO FIVE SECOND TESTING WORK AT USABILITYHUB We believe our work lives should complement our personal lives; we’re not interested in living for the weekend. We feel we can make the most impact when pursuing opportunities we are passionate about over simply pursuing profits.

FIVE SECOND TESTS

Did you know users can judge a web site's credibility in as little as 3.42 seconds based on visual appearance alone? Learn how to get the most out of five second testing with our quick start guide. AN INTRODUCTION TO FIRST CLICK TESTING INSIGHTS & OBSERVATIONS A stitch in time saves nine — how a couple of hours of design research can save you from failure USER TESTING PLATFORM The end-to-end remote user testing platform. The UsabilityHub platform offers a comprehensive suite of testing tools that helps you uncover design issues early,

TESTING GUIDES

UsabilityHub’s tips, tricks and best practice guides for getting the most out of your remote user testing and research projects.

EXAMPLE TESTS

Explore our example test gallery and learn about the various types of tests possible to conduct on the UsabilityHub platform. AN INTRODUCTION TO FIRST CLICK TESTING Introduction. First click testing is a method for measuring the usability of a website, app, or design by finding out how easy it is to complete a given task. The aim of first click testing is to verify that the first click a user makes on an interface to carry out a given task is clear and easy. Web analytics packages can tell you where

users

USABILITYHUB HELP CENTER Email addresses for UsabilityHub Support and Sales teams. 1 article in this collection. Written by Jamie Shuey. HOW DOES A DESIGN MAKE YOU FEEL? The method is simple: choose 15-25 relevant words from the full list and load them into a design survey question. Instruct participants to look at your design next to the list of words, and to pick up to five words that best describe how they feel about the design. The output from this kind of study is a count of the most popular words chosen WILL MY APP STORE LISTING CONVERT WELL? Will my app store listing convert well? First click testing allows you to experiment with alternatives of your listing to find out which icons, app names, prices, and taglines perform best in amongst competing apps. Using a first click test enables you to start optimizing your app listing before going live on the app store. You

can check how an

PHILIPS LIGHTING CASE STUDY Digital Marketing Analyst. As industry leaders Philips Lighting are always looking to improve their user experience and live up to the high standards their brand is known for. “We use UsabilityHub tests to help us make decisions for various projects. From web and mobile design to marketing activities to internal user testing” says Rick. CAN USERS NAVIGATE MY WIREFRAME DESIGN? Can users navigate my wireframe design? Wireframes are a common way of quickly prototyping a website, app or system. They’re basic layout concepts, often with no color or branding applied to them. Their purpose is to quickly show how a system will work so that stakeholders and end users can give early feedback on the design without being HOW LONG DOES IT TAKE CUSTOMERS TO FIND A PRODUCT ON MY E The positioning, layout, and size of products on an e-commerce site are all key parts to creating an engaging and useful shopping experience. If you’re concerned that potential customers will have trouble scanning your product range, or you’re considering a change to your layout, then a simple click test on the UsabilityHub platform can help you explore the issue in depth. WANT TO EARN MONEY TAKING TESTS? Join our tester panel to participate in short usability tests and surveys and get paid to share your feedback! Yes - I want to earn money

No

- Take me to UsabilityHub NEW TO USABILITYHUB: VIDEO AND AUDIO SUPPORT - test MP3 and MP4 files.

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DESIGN CONFIDENTLY.

UsabilityHub is a remote user research platform that takes the guesswork out of design decisions by validating them with real

users.Get started

THE WORLD’S BEST COMPANIES RELY ON USABILITYHUB TO MAKE BETTER

DESIGN DECISIONS.

YOUR USER RESEARCH SWISS ARMY KNIFE

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FIRST CLICK TESTS

Test interaction with first click and navigation tests.

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DESIGN SURVEYS

Get feedback on images, videos or audio files.

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PREFERENCE TESTS

Compare up to six design options.

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FIVE SECOND TESTS

Test intelligibility by showing an image for five seconds.

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Effortless validation for DESIGN PROFESSIONALS Test interfaces, interaction flows, iconography and more, to help you create intuitive and delightful experiences for your users. The navigation test is god's gift to UI designers, it probably has the best power-to-simplicity ratio of any software, ever.

Nick Franklin

Chief Executive Officer

Optimisation for

MARKETERS

Fine-tune landing pages, messaging, and creative, helping you optimise conversion rates on marketing campaigns and product launches. WE USE USABILITYHUB TESTS TO HELP US MAKE DECISIONS FOR VARIOUS PROJECTS. FROM WEB AND MOBILE DESIGN TO MARKETING ACTIVITIES.

Rick van de Ven

Digital Marketing Analyst Easier decision making for

PRODUCT MANAGERS

Ensure you’re delivering the right features to the right customers by validating product concepts with your target audience. Adopting UsabilityHub got us into the habit of asking our users questions before locking in decisions.

Ron Diorio

VP Innovation & New Products ONE PLATFORM, ENDLESS POSSIBILITIES

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Can users complete a task in my software interface? Can users find important pages on my website? Is my website’s intended audience clear? Do visitors understand what a page is about?

Starting from

USD $

1

per response

USABILITYHUB PANEL

Our 340k+ participant panel lets you get responses from your target demographic in minutes, or recruit your own users for free. Demographic targeting options

* Age

* Gender

* Language

* Location

* Household Income

* Education

* Technical proficiency * Daily hours online

* Employment status

* More on the way!

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START TESTING TODAY

Take the guesswork out of design decisionsGet started ProductOverview Pricing UsabilityHub panel Customers Status page MethodologiesFirst click tests Preference tests Five second tests

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