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COVID-19 VACCINES

Vaccine sites in Tower Hamlets. The Covid-19 vaccine is available from: Appointments for the Arts Pavilion, Cable Street Practice and community clinics (when set up) at East London Mosque and Granby Hall can be booked through the council's vaccine helpline - 020 7364 3030.

ADULT SOCIAL CARE

Update on Adult Social Care and Covid-19. We encourage service users, carers and professionals to continue contacting Adult Social Care for information and advice, requests for assessments or reviews or where you have a safeguarding concern. You can do this by contacting 020 7364 5000 / 020 7364 5005 (9am-5pm, Monday to Friday) or by emailing STRATEGIC PLAN 2021-24 Strategic Plan 2021-24. The Strategic Plan is a central part of the council’s Performance Management and Accountability Framework and is the main strategic business planning document of the Council. It sets out the corporate priorities and outcomes, the high level activities that will be undertaken to deliver the outcomes, as well as the

BULKY WASTE

How to prepare bulky waste for collection. We collect items between 7am and 3pm. All items should be: outside your home. at ground floor level for collection- not on landings, balconies or basements. visible and open access to the crew (i.e. not in back gardens, locked bin TOWER HAMLETS SEND INFORMATION, ADVICE AND SUPPORT SERVICE Tower Hamlets SEND Information, Advice and Support Service. The SEND information, advice and support service (SEND IASS) is a self-referring service which offers advice, information and support to parents or carers of children and young people with special educational needs and disabilities (SEND) from birth to 25 years old. MULTI-AGENCY SAFEGUARDING HUB (MASH) Emergency Duty Team (EDT) – Out of hours service. Tel: 020 7364 4079 (after 5pm and at weekends). Write to the following address: Tower Hamlets Multi-Agency Safeguarding Hub. 4th Floor Mulberry Place. 5 Clove Crescent. London. E14 2BG. Professionals are asked to download and complete the Tower Hamlets Multi-Agency Referral Form (MARF).

AIR QUALITY

Air quality. Our aim is to improve air quality in the borough for the health and benefit of our residents, businesses and visitors. This is done by: monitoring the environment, controlling pollution emissions, giving advice, and where possible, taking enforcement action. Information within this site has been divided into four sections: COUNCIL DEPARTMENTS AND OFFICES Council departments and offices. The council employs around 10,500 staff in five directorates around 4,800 of whom are based in schools. The corporate structure is designed to support the council's objective of ensuring the provision of services that are responsive to the needs of individuals and communities and integrated at the point of

delivery.

RESIDENTS' SUPPORT SCHEME Residents' Support Scheme. Coronavirus update: Due to the widespread impact of the coronavirus, we have temporarily changed the criteria to allow residents to apply for support more than once in a 12 month period. Please email lwpqueries@northgateps.com or call 020 7520 7217 for more information. The Residents' Support Scheme is designed to

COVID-19 DATA

Summary. There has been a total of 35 cases in the past 7 days (13 May to 19 May) Overall, there have now been 29,075 cases of Covid-19 recorded in Tower Hamlets since March 2020. The weekly incidence rate has increased slightly and is now at 20.9 cases per 100,000. This is now lower than London and England. The 60 year old and over weekly

rate

COVID-19 TESTING OPTIONS Covid-19 testing options Covid-19 testing options. Covid-19 infections are rising fast in Tower Hamlets and the rest of the country. There is plenty of testing capacity to meet local demand and testing options for both people with symptoms and people without symptoms. THE COMPLAINTS PROCESS The complaints process. It's important to us that we are dealing with complaints in an open and honest way. We want you to understand how we are handling your complaint and how you can progress it if you are unhappy with the initial outcome.

AIR QUALITY

Air quality. Our aim is to improve air quality in the borough for the health and benefit of our residents, businesses and visitors. This is done by: monitoring the environment, controlling pollution emissions, giving advice, and where possible, taking enforcement action. Information within this site has been divided into four sections: NEWS - TOWER HAMLETS Tower Hamlets Council marks George Floyd anniversary with pledge to become an anti-racist borough. Description. Tower Hamlets Council has stepped up its commitment to make the borough an anti-racist place to live and work by asking high profile organisations in East London to pledge their support to make it a reality by 2025. Date: SUPPORT FOR REFUGEES Support for refugees. The council is urging residents to consider what support they could offer to refugees, including those from Syria in response to the humanitarian crisis.

OUR EAST END

Our East End. Our East End is a celebration of all things Tower Hamlets. Published every three months, it's packed full of what's new in the borough, amazing individuals from the local community and important updates for residents. Don't miss the March 2021 edition of Our East End. There's a plethora of information you will need to know

about

EARLY HELP ASSESSMENT (EEHA) Early Help Assessment (eEHA) The Early Help Assessment replaced the Common Assessment Framework (CAF) as the assessment and planning tool to help coordinated multi-agency support. It helps: professionals identify the needs of children and young people at risk of poor outcomes. it reduces duplication of assessment and. Browser does not support script. Browser does not support script. Browser does not support script. Browser does not support script. Browser does not support script.

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COVID-19 VACCINE

If you're eligible get the Covid-19 vaccine now

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KICKSTART

The Kickstart Scheme is providing job placements for 16 – 24 year olds on Universal Credit

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ASK THE MAYOR

Register to attend Ask the Mayor online on 1 June

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VOLUNTEERS’ WEEK 1-7 JUNE Giving thanks to our volunteers supporting the borough through tough

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