TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. 10 GREEN PRACTICES THAT WORK competitive advantages by adopting environmentally friendly processes. Retailers such as Kohl's, Target, Wal-Mart and J.C. Penney are paving the way for others to follow in their ambitious footsteps toward staying true to their green efforts. As environmentally conscious retailers continue to go green, RIS has identified 10 eco-friendly practices that work. TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. HOW TECHNOLOGY IS IMPROVING THE RETURNS PROCESS John Haber is the Founder and CEO of Spend Management Experts.With over twenty years of transportation spend management experience, John has helped some of the world's leading brands drive greater efficiencies through their supply chain operations while reducing transportation costs. WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. TRACTOR SUPPLY SEIZING ON SOARING SALES WITH STORE Tractor Supply Company is implementing a store and channel clustering initiative that will help it optimize inventory at the store, category and SKU level across is 1,900-plus fleet. The company reported yet another surging quarter, with year-over-year net sales growth 31.4% in the Q3, to $2.61 billion. Comp-store sales increased 26.8%. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s is expects to generate approximately $6.5 billion in cash from operations in 2019 and capital expenditures of roughly $1.6 billion in 2019. Lowe’s said 60% of its CapEx will be dedicated to maintaining and reinvigorating its current asset base and improving technology solutions, while 25% will be focused on strategic efforts. ECO-FRIENDLY THE MOUNTAIN HIRES NEW CEO Kenneth Ballard, former senior vice president of operations at Osprey Packs, has joined The Mountain as CEO, effective May 15, according to executive chairman Bridgit Lombard. The Mountain is an eco-friendly manufacturer of t-shirts, hoodies, tank tops and apparel featuring unique and creative images that appeal to a diverse audience. TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. 10 GREEN PRACTICES THAT WORK competitive advantages by adopting environmentally friendly processes. Retailers such as Kohl's, Target, Wal-Mart and J.C. Penney are paving the way for others to follow in their ambitious footsteps toward staying true to their green efforts. As environmentally conscious retailers continue to go green, RIS has identified 10 eco-friendly practices that work. TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. HOW TECHNOLOGY IS IMPROVING THE RETURNS PROCESS John Haber is the Founder and CEO of Spend Management Experts.With over twenty years of transportation spend management experience, John has helped some of the world's leading brands drive greater efficiencies through their supply chain operations while reducing transportation costs. WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. TRACTOR SUPPLY SEIZING ON SOARING SALES WITH STORE Tractor Supply Company is implementing a store and channel clustering initiative that will help it optimize inventory at the store, category and SKU level across is 1,900-plus fleet. The company reported yet another surging quarter, with year-over-year net sales growth 31.4% in the Q3, to $2.61 billion. Comp-store sales increased 26.8%. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s is expects to generate approximately $6.5 billion in cash from operations in 2019 and capital expenditures of roughly $1.6 billion in 2019. Lowe’s said 60% of its CapEx will be dedicated to maintaining and reinvigorating its current asset base and improving technology solutions, while 25% will be focused on strategic efforts. ECO-FRIENDLY THE MOUNTAIN HIRES NEW CEO Kenneth Ballard, former senior vice president of operations at Osprey Packs, has joined The Mountain as CEO, effective May 15, according to executive chairman Bridgit Lombard. The Mountain is an eco-friendly manufacturer of t-shirts, hoodies, tank tops and apparel featuring unique and creative images that appeal to a diverse audience. THE RETAILERS TOPPING CUSTOMER EXPERIENCE IN 2021 The top retailer for customer experience was a clear winner, ranking both top of the retailer list and number one overall out of 220 brands and 39 retailers on Forrester’s CX Index. Learn who took the top spot, the top ten retailers in the CX Index and what set retailer

apart.

AI-POWERED FULFILLMENT AND DISTRIBUTION Retailers and CGs are deploying AI/ML solutions to aid in supply chain efforts at increasing rates. Explore this Targeted Research report to discover where the competition is placing big tech bets and to benchmark your supply chain of the future roadmap. SMART RETAIL GETS ‘PHYGITAL’: HOW DIGITAL TECHNOLOGIES Retailers must close the gap between online and bricks-and-mortar stores through the adoption of digital technologies in order to attract, engender trust with, and retain today's customers. Find out how adopting a "Smart Retail" model that utilizes the Internet of Things (IoT), artificial intelligence (AI), and advanced analytics is key in building the "Phygital" store of the future. TOP GROCERY TRENDS IN 2020: EFFICIENT, FOCUSED & TECH Top Grocery Trends in 2020: Efficient, Focused & Tech-Driven | RIS News. RIS20 Top Grocery Trends-pregate Grocery, grocery trends, grocery tech trends, grocery analytics, computer vision, omnichannel retailing, dynamic pricing, grocery fulfillment, scan and go, automation, robotic warehouse, grocery delivery, click-and-collect,

retail

TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of 5 RETAIL PRICING STRATEGIES IN TIMES OF CRISIS Whether it’s short-term disasters like the Texas winter storm or prolonged disruptions like COVID-19, these happenings can significantly alter a “normal” pricing strategy. That’s why retailers must understand how extreme events impact demand prediction and implement robust retail pricing strategies to prepare for any

crisis.

HOW ADAPTIVE MODELING HELPS RETAILERS KNOW THEIR CUSTOMERS To drive growth for 2021 and beyond, rely more on adaptive modeling using machine learning, artificial intelligence or other mathematical

modeling

STREAMLINING THE CONSUMER EXPERIENCE WITH AUTOMATION By automating the minutiae of customer interactions, innovations can handle the busywork. This leaves employees free to maximize the value of their time with customers and the customers’ investment in the

company.

GIANT EAGLE’S MYPERKS LOYALTY PILOT: BEHIND THE SCENES 12 hours ago · Giant Eagle’s Justin Weinstein recently provided a look behind the scenes at the grocer’s myPerks loyalty program pilot. Learn how how it's pivoting the program to serve as a platform that provides value to consumers through reward currency, gamification, personalized savings, content and more — all while keeping their privacy concerns at the forefront. THE OMNICHANNEL RETAIL STORE OF THE FUTURE: CUSTOMERS TAKE Data continues to be a critical tool in fostering retail success, and its transformative power throughout the retail enterprise remains the centerpiece of the omnichannel retail store of the future. RIS sat down with NTT executives to synthesize these topics and to further explore the data-driven, omnichannel future of retail. TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. 10 GREEN PRACTICES THAT WORK competitive advantages by adopting environmentally friendly processes. Retailers such as Kohl's, Target, Wal-Mart and J.C. Penney are paving the way for others to follow in their ambitious footsteps toward staying true to their green efforts. As environmentally conscious retailers continue to go green, RIS has identified 10 eco-friendly practices that work. TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. HOW TECHNOLOGY IS IMPROVING THE RETURNS PROCESS John Haber is the Founder and CEO of Spend Management Experts.With over twenty years of transportation spend management experience, John has helped some of the world's leading brands drive greater efficiencies through their supply chain operations while reducing transportation costs. WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. TRACTOR SUPPLY SEIZING ON SOARING SALES WITH STORE Tractor Supply Company is implementing a store and channel clustering initiative that will help it optimize inventory at the store, category and SKU level across is 1,900-plus fleet. The company reported yet another surging quarter, with year-over-year net sales growth 31.4% in the Q3, to $2.61 billion. Comp-store sales increased 26.8%. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s is expects to generate approximately $6.5 billion in cash from operations in 2019 and capital expenditures of roughly $1.6 billion in 2019. Lowe’s said 60% of its CapEx will be dedicated to maintaining and reinvigorating its current asset base and improving technology solutions, while 25% will be focused on strategic efforts. ECO-FRIENDLY THE MOUNTAIN HIRES NEW CEO Kenneth Ballard, former senior vice president of operations at Osprey Packs, has joined The Mountain as CEO, effective May 15, according to executive chairman Bridgit Lombard. The Mountain is an eco-friendly manufacturer of t-shirts, hoodies, tank tops and apparel featuring unique and creative images that appeal to a diverse audience. TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. 10 GREEN PRACTICES THAT WORK competitive advantages by adopting environmentally friendly processes. Retailers such as Kohl's, Target, Wal-Mart and J.C. Penney are paving the way for others to follow in their ambitious footsteps toward staying true to their green efforts. As environmentally conscious retailers continue to go green, RIS has identified 10 eco-friendly practices that work. TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. HOW TECHNOLOGY IS IMPROVING THE RETURNS PROCESS John Haber is the Founder and CEO of Spend Management Experts.With over twenty years of transportation spend management experience, John has helped some of the world's leading brands drive greater efficiencies through their supply chain operations while reducing transportation costs. WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. TRACTOR SUPPLY SEIZING ON SOARING SALES WITH STORE Tractor Supply Company is implementing a store and channel clustering initiative that will help it optimize inventory at the store, category and SKU level across is 1,900-plus fleet. The company reported yet another surging quarter, with year-over-year net sales growth 31.4% in the Q3, to $2.61 billion. Comp-store sales increased 26.8%. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s is expects to generate approximately $6.5 billion in cash from operations in 2019 and capital expenditures of roughly $1.6 billion in 2019. Lowe’s said 60% of its CapEx will be dedicated to maintaining and reinvigorating its current asset base and improving technology solutions, while 25% will be focused on strategic efforts. ECO-FRIENDLY THE MOUNTAIN HIRES NEW CEO Kenneth Ballard, former senior vice president of operations at Osprey Packs, has joined The Mountain as CEO, effective May 15, according to executive chairman Bridgit Lombard. The Mountain is an eco-friendly manufacturer of t-shirts, hoodies, tank tops and apparel featuring unique and creative images that appeal to a diverse audience. THE RETAILERS TOPPING CUSTOMER EXPERIENCE IN 2021 The top retailer for customer experience was a clear winner, ranking both top of the retailer list and number one overall out of 220 brands and 39 retailers on Forrester’s CX Index. Learn who took the top spot, the top ten retailers in the CX Index and what set retailer

apart.

AI-POWERED FULFILLMENT AND DISTRIBUTION Retailers and CGs are deploying AI/ML solutions to aid in supply chain efforts at increasing rates. Explore this Targeted Research report to discover where the competition is placing big tech bets and to benchmark your supply chain of the future roadmap. SMART RETAIL GETS ‘PHYGITAL’: HOW DIGITAL TECHNOLOGIES Retailers must close the gap between online and bricks-and-mortar stores through the adoption of digital technologies in order to attract, engender trust with, and retain today's customers. Find out how adopting a "Smart Retail" model that utilizes the Internet of Things (IoT), artificial intelligence (AI), and advanced analytics is key in building the "Phygital" store of the future. TOP GROCERY TRENDS IN 2020: EFFICIENT, FOCUSED & TECH Top Grocery Trends in 2020: Efficient, Focused & Tech-Driven | RIS News. RIS20 Top Grocery Trends-pregate Grocery, grocery trends, grocery tech trends, grocery analytics, computer vision, omnichannel retailing, dynamic pricing, grocery fulfillment, scan and go, automation, robotic warehouse, grocery delivery, click-and-collect,

retail

TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of 5 RETAIL PRICING STRATEGIES IN TIMES OF CRISIS Whether it’s short-term disasters like the Texas winter storm or prolonged disruptions like COVID-19, these happenings can significantly alter a “normal” pricing strategy. That’s why retailers must understand how extreme events impact demand prediction and implement robust retail pricing strategies to prepare for any

crisis.

HOW ADAPTIVE MODELING HELPS RETAILERS KNOW THEIR CUSTOMERS To drive growth for 2021 and beyond, rely more on adaptive modeling using machine learning, artificial intelligence or other mathematical

modeling

STREAMLINING THE CONSUMER EXPERIENCE WITH AUTOMATION By automating the minutiae of customer interactions, innovations can handle the busywork. This leaves employees free to maximize the value of their time with customers and the customers’ investment in the

company.

GIANT EAGLE’S MYPERKS LOYALTY PILOT: BEHIND THE SCENES 8 hours ago · Giant Eagle’s Justin Weinstein recently provided a look behind the scenes at the grocer’s myPerks loyalty program pilot. Learn how how it's pivoting the program to serve as a platform that provides value to consumers through reward currency, gamification, personalized savings, content and more — all while keeping their privacy concerns at the forefront. THE OMNICHANNEL RETAIL STORE OF THE FUTURE: CUSTOMERS TAKE Data continues to be a critical tool in fostering retail success, and its transformative power throughout the retail enterprise remains the centerpiece of the omnichannel retail store of the future. RIS sat down with NTT executives to synthesize these topics and to further explore the data-driven, omnichannel future of retail. HOME PAGE | RIS NEWSGET ENGAGED WITH RISINNOVATION CORNERJANUARY RETAIL SALES JUMPED 2.7TOP 100 RETAILERS The Need to Transform Customer Experience in Retail. It’s no secret that the events of 2020 significantly impacted consumer preferences, behaviors and routines. The challenge for retailers is understanding, at speed, how customer behavior is changing and how behaviors will continue to evolve. Marketing. TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. SOFTWARE LEADERBOARD 2020 RIS20 LeaderBoard post-gate RIS LeaderBoard, solution providers, retail technology, customer experience, vendor ranking, solution provider ranking, retail vendor ranking, retail solution provider ranking, best retail vendors, top retail vendors, customer satisfaction, retailer satis. AI-POWERED FULFILLMENT AND DISTRIBUTION Retailers and CGs are deploying AI/ML solutions to aid in supply chain efforts at increasing rates. Explore this Targeted Research report to discover where the competition is placing big tech bets and to benchmark your supply chain of the future roadmap. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of BUY NOW, PAY LATER VS. TRADITIONAL STORE FINANCING: A However, the tide is turning with the increased availability of "buy now, pay later" (also known as "pay-over-time") programs. In a BNPL scenario, merchants team up with a financial institution or fintech to provide consumers with point-of-sale (POS) loans at checkout — online, in-store or both. Consumers then repay their loan on a set WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s is expects to generate approximately $6.5 billion in cash from operations in 2019 and capital expenditures of roughly $1.6 billion in 2019. Lowe’s said 60% of its CapEx will be dedicated to maintaining and reinvigorating its current asset base and improving technology solutions, while 25% will be focused on strategic efforts. WHY BEST BUY FAILED IN THE UK: RISKS OF GLOBAL EXPANSION Best Buy's attempt to deliver US-style retailing to British consumers has failed miserably, costing the retailer over $300 million. Having only opened only 11 of its original target of 200, Best Buy is a textbook case of how not to expand into new territories. TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. 10 GREEN PRACTICES THAT WORK competitive advantages by adopting environmentally friendly processes. Retailers such as Kohl's, Target, Wal-Mart and J.C. Penney are paving the way for others to follow in their ambitious footsteps toward staying true to their green efforts. As environmentally conscious retailers continue to go green, RIS has identified 10 eco-friendly practices that work. TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. HOW TECHNOLOGY IS IMPROVING THE RETURNS PROCESS John Haber is the Founder and CEO of Spend Management Experts.With over twenty years of transportation spend management experience, John has helped some of the world's leading brands drive greater efficiencies through their supply chain operations while reducing transportation costs. WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. TRACTOR SUPPLY SEIZING ON SOARING SALES WITH STORE Tractor Supply Company is implementing a store and channel clustering initiative that will help it optimize inventory at the store, category and SKU level across is 1,900-plus fleet. The company reported yet another surging quarter, with year-over-year net sales growth 31.4% in the Q3, to $2.61 billion. Comp-store sales increased 26.8%. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s is expects to generate approximately $6.5 billion in cash from operations in 2019 and capital expenditures of roughly $1.6 billion in 2019. Lowe’s said 60% of its CapEx will be dedicated to maintaining and reinvigorating its current asset base and improving technology solutions, while 25% will be focused on strategic efforts. ECO-FRIENDLY THE MOUNTAIN HIRES NEW CEO Kenneth Ballard, former senior vice president of operations at Osprey Packs, has joined The Mountain as CEO, effective May 15, according to executive chairman Bridgit Lombard. The Mountain is an eco-friendly manufacturer of t-shirts, hoodies, tank tops and apparel featuring unique and creative images that appeal to a diverse audience. HOME PAGE | RIS NEWS The Need to Transform Customer Experience in Retail. It’s no secret that the events of 2020 significantly impacted consumer preferences, behaviors and routines. The challenge for retailers is understanding, at speed, how customer behavior is changing and how behaviors will continue to evolve. Marketing. SOFTWARE LEADERBOARD 2020 RIS20 LeaderBoard post-gate RIS LeaderBoard, solution providers, retail technology, customer experience, vendor ranking, solution provider ranking, retail vendor ranking, retail solution provider ranking, best retail vendors, top retail vendors, customer satisfaction, retailer satis.

WEBINARS | RIS NEWS

Learn what retailers need to know about executing curbside and touchless services that will be successful now, through the pandemic, and when it’s behind us. Upcoming and on-demand RIS Webinars. To participate in a webinar produced and hosted by RIS please reach out to senior editor Jamie Grill-Goodman for details. THE RETAILERS TOPPING CUSTOMER EXPERIENCE IN 2021 The top retailer for customer experience was a clear winner, ranking both top of the retailer list and number one overall out of 220 brands and 39 retailers on Forrester’s CX Index. Learn who took the top spot, the top ten retailers in the CX Index and what set retailer

apart.

SMART RETAIL GETS ‘PHYGITAL’: HOW DIGITAL TECHNOLOGIES Retailers must close the gap between online and bricks-and-mortar stores through the adoption of digital technologies in order to attract, engender trust with, and retain today's customers. Find out how adopting a "Smart Retail" model that utilizes the Internet of Things (IoT), artificial intelligence (AI), and advanced analytics is key in building the "Phygital" store of the future. STORE CLOSINGS: CVS TO CLOSE 75 MORE STORES IN 2020 CVS Health said it plans to close another 22 stores in its first quarter of 2020. The move is part of plans to close approximately 75 retail pharmacy stores in total during 2020, the majority of which are nearing the end of their lease term, CVS C FO Eva Boratto said in the company’s recent earnings call. This comes after CVS closed 46 locations this year. 5 RETAIL PRICING STRATEGIES IN TIMES OF CRISIS Whether it’s short-term disasters like the Texas winter storm or prolonged disruptions like COVID-19, these happenings can significantly alter a “normal” pricing strategy. That’s why retailers must understand how extreme events impact demand prediction and implement robust retail pricing strategies to prepare for any

crisis.

WALMART BRINGS ACADEMY TRAINING TO CONSUMERS 7 hours ago · Walmart is expanding its Academy training program to bring virtual courses to consumers.. The Academy program, which the retailer launched in 2016 and previously focused on training and upskilling associates, will now include a Community Academy segment. STREAMLINING THE CONSUMER EXPERIENCE WITH AUTOMATION By automating the minutiae of customer interactions, innovations can handle the busywork. This leaves employees free to maximize the value of their time with customers and the customers’ investment in the

company.

GIANT EAGLE’S MYPERKS LOYALTY PILOT: BEHIND THE SCENES 7 hours ago · Giant Eagle’s Justin Weinstein recently provided a look behind the scenes at the grocer’s myPerks loyalty program pilot. Learn how how it's pivoting the program to serve as a platform that provides value to consumers through reward currency, gamification, personalized savings, content and more — all while keeping their privacy concerns at the forefront. TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. AI-POWERED FULFILLMENT AND DISTRIBUTION Retailers and CGs are deploying AI/ML solutions to aid in supply chain efforts at increasing rates. Explore this Targeted Research report to discover where the competition is placing big tech bets and to benchmark your supply chain of the future roadmap. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of BUY NOW, PAY LATER VS. TRADITIONAL STORE FINANCING: A However, the tide is turning with the increased availability of "buy now, pay later" (also known as "pay-over-time") programs. In a BNPL scenario, merchants team up with a financial institution or fintech to provide consumers with point-of-sale (POS) loans at checkout — online, in-store or both. Consumers then repay their loan on a set TARGET’S STORE OF THE FUTURE: UP CLOSE WITH FRANK BRUNI As retailers have navigated the pandemic, few have garnered as much attention for an ability to marry physical and digital retail to serve customers than Target. We chatted with Frank Bruni, SVP, food and beverage supply chain for insight into these operations, as well as his views on the role of the retail store moving forward. WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s is expects to generate approximately $6.5 billion in cash from operations in 2019 and capital expenditures of roughly $1.6 billion in 2019. Lowe’s said 60% of its CapEx will be dedicated to maintaining and reinvigorating its current asset base and improving technology solutions, while 25% will be focused on strategic efforts. WHY BEST BUY FAILED IN THE UK: RISKS OF GLOBAL EXPANSION Best Buy's attempt to deliver US-style retailing to British consumers has failed miserably, costing the retailer over $300 million. Having only opened only 11 of its original target of 200, Best Buy is a textbook case of how not to expand into new territories. TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. AI-POWERED FULFILLMENT AND DISTRIBUTION Retailers and CGs are deploying AI/ML solutions to aid in supply chain efforts at increasing rates. Explore this Targeted Research report to discover where the competition is placing big tech bets and to benchmark your supply chain of the future roadmap. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of BUY NOW, PAY LATER VS. TRADITIONAL STORE FINANCING: A However, the tide is turning with the increased availability of "buy now, pay later" (also known as "pay-over-time") programs. In a BNPL scenario, merchants team up with a financial institution or fintech to provide consumers with point-of-sale (POS) loans at checkout — online, in-store or both. Consumers then repay their loan on a set TARGET’S STORE OF THE FUTURE: UP CLOSE WITH FRANK BRUNI As retailers have navigated the pandemic, few have garnered as much attention for an ability to marry physical and digital retail to serve customers than Target. We chatted with Frank Bruni, SVP, food and beverage supply chain for insight into these operations, as well as his views on the role of the retail store moving forward. WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s is expects to generate approximately $6.5 billion in cash from operations in 2019 and capital expenditures of roughly $1.6 billion in 2019. Lowe’s said 60% of its CapEx will be dedicated to maintaining and reinvigorating its current asset base and improving technology solutions, while 25% will be focused on strategic efforts. WHY BEST BUY FAILED IN THE UK: RISKS OF GLOBAL EXPANSION Best Buy's attempt to deliver US-style retailing to British consumers has failed miserably, costing the retailer over $300 million. Having only opened only 11 of its original target of 200, Best Buy is a textbook case of how not to expand into new territories. THE RETAILERS TOPPING CUSTOMER EXPERIENCE IN 2021 1 day ago · The top retailer for customer experience was a clear winner, ranking both top of the retailer list and number one overall out of 220 brands and 39 retailers on Forrester’s CX Index. Learn who took the top spot, the top ten retailers in the CX Index and what

set retailer apart.

AI-POWERED FULFILLMENT AND DISTRIBUTION Retailers and CGs are deploying AI/ML solutions to aid in supply chain efforts at increasing rates. Explore this Targeted Research report to discover where the competition is placing big tech bets and to benchmark your supply chain of the future roadmap. 3 DIGITAL SIGNAGE TECHNOLOGIES GAINING RETAIL GROUND 16 hours ago · With the rapid advancement of AI technologies, including breakthroughs in conversational AI that foster a positive customer experience, now is a good time for retailers to make digital signage with voice integration part of their go-forward plans. 5 RETAIL PRICING STRATEGIES IN TIMES OF CRISIS Whether it’s short-term disasters like the Texas winter storm or prolonged disruptions like COVID-19, these happenings can significantly alter a “normal” pricing strategy. That’s why retailers must understand how extreme events impact demand prediction and implement robust retail pricing strategies to prepare for any

crisis.

WALMART UNVEILS ASSOCIATE APP, GIVING 740,000 ASSOCIATES Walmart is going big on BYOD (bring your own device), giving 740,000 associates new smartphones. Among the top in-store investments today are mobile devices for associates and/or managers (40% have started, while 20% plan to start an upgrade in the next two years), according to RIS’ 2021 “ Retail Technology Study. ” Only 20% of retailers said they have no implementation plans for the LULULEMON KEEPS EYE ON NEW STORE OPPORTUNITIES AS DTC 4 hours ago · Lululemon is seeing its digital investments continue to pay off as it adjusts to its new post-pandemic future. and the company intends to keep stores a key component of its go-forward strategy.. The apparel retailer reported total net revenue of $1.2 billion in the first quarter, an increase of 88%. North America net revenue grew 82% while its international business increased 125%. STREAMLINING THE CONSUMER EXPERIENCE WITH AUTOMATION 1 day ago · By automating the minutiae of customer interactions, innovations can handle the busywork. This leaves employees free to maximize the value of their time with customers and the customers’ investment in the company. WHAT RETAILERS CAN LEARN FROM TARGET Target’s gains suggest far more than just a stellar quarter. Indeed, they show there’s a way for major retail chains and for smaller, regional operators to compete with the behemoth. THE OMNICHANNEL RETAIL STORE OF THE FUTURE: CUSTOMERS TAKE Data continues to be a critical tool in fostering retail success, and its transformative power throughout the retail enterprise remains the centerpiece of the omnichannel retail store of the future. RIS sat down with NTT executives to synthesize these topics and to further explore the data-driven, omnichannel future of retail. ARE RETAILERS GIVING DATA SECURITY ITS RIGHTFUL PLACE IN 16 hours ago · It sounds simple but still repeating: The No. 1 way to lose customer loyalty is through a security breach. RIS unpacked the state of retail IT spend and explored some of the biggest risks retailers are facing when it comes to security breaches.(Hint: POS is

still a

TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. AI-POWERED FULFILLMENT AND DISTRIBUTION Retailers and CGs are deploying AI/ML solutions to aid in supply chain efforts at increasing rates. Explore this Targeted Research report to discover where the competition is placing big tech bets and to benchmark your supply chain of the future roadmap. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of BUY NOW, PAY LATER VS. TRADITIONAL STORE FINANCING: A However, the tide is turning with the increased availability of "buy now, pay later" (also known as "pay-over-time") programs. In a BNPL scenario, merchants team up with a financial institution or fintech to provide consumers with point-of-sale (POS) loans at checkout — online, in-store or both. Consumers then repay their loan on a set TARGET’S STORE OF THE FUTURE: UP CLOSE WITH FRANK BRUNI As retailers have navigated the pandemic, few have garnered as much attention for an ability to marry physical and digital retail to serve customers than Target. We chatted with Frank Bruni, SVP, food and beverage supply chain for insight into these operations, as well as his views on the role of the retail store moving forward. WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s is expects to generate approximately $6.5 billion in cash from operations in 2019 and capital expenditures of roughly $1.6 billion in 2019. Lowe’s said 60% of its CapEx will be dedicated to maintaining and reinvigorating its current asset base and improving technology solutions, while 25% will be focused on strategic efforts. WHY BEST BUY FAILED IN THE UK: RISKS OF GLOBAL EXPANSION Best Buy's attempt to deliver US-style retailing to British consumers has failed miserably, costing the retailer over $300 million. Having only opened only 11 of its original target of 200, Best Buy is a textbook case of how not to expand into new territories. TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. AI-POWERED FULFILLMENT AND DISTRIBUTION Retailers and CGs are deploying AI/ML solutions to aid in supply chain efforts at increasing rates. Explore this Targeted Research report to discover where the competition is placing big tech bets and to benchmark your supply chain of the future roadmap. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. TRACTOR SUPPLY’S 2021 STRATEGY INCLUDES NEW STORES AND Tractor Supply’s 2021 Strategy Includes New Stores and Refreshed Loyalty Program. Tractor Supply Company is readying a refresh of its loyalty program after recording another quarter of soaring sales. The company reported fourth-quarter net sales increase of 31.3%, with comp-store sales growing 27.3%. It also achieved the milestone of BUY NOW, PAY LATER VS. TRADITIONAL STORE FINANCING: A However, the tide is turning with the increased availability of "buy now, pay later" (also known as "pay-over-time") programs. In a BNPL scenario, merchants team up with a financial institution or fintech to provide consumers with point-of-sale (POS) loans at checkout — online, in-store or both. Consumers then repay their loan on a set TARGET’S STORE OF THE FUTURE: UP CLOSE WITH FRANK BRUNI As retailers have navigated the pandemic, few have garnered as much attention for an ability to marry physical and digital retail to serve customers than Target. We chatted with Frank Bruni, SVP, food and beverage supply chain for insight into these operations, as well as his views on the role of the retail store moving forward. WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s is expects to generate approximately $6.5 billion in cash from operations in 2019 and capital expenditures of roughly $1.6 billion in 2019. Lowe’s said 60% of its CapEx will be dedicated to maintaining and reinvigorating its current asset base and improving technology solutions, while 25% will be focused on strategic efforts. WHY BEST BUY FAILED IN THE UK: RISKS OF GLOBAL EXPANSION Best Buy's attempt to deliver US-style retailing to British consumers has failed miserably, costing the retailer over $300 million. Having only opened only 11 of its original target of 200, Best Buy is a textbook case of how not to expand into new territories. THE RETAILERS TOPPING CUSTOMER EXPERIENCE IN 2021 1 day ago · The top retailer for customer experience was a clear winner, ranking both top of the retailer list and number one overall out of 220 brands and 39 retailers on Forrester’s CX Index. Learn who took the top spot, the top ten retailers in the CX Index and what

set retailer apart.

AI-POWERED FULFILLMENT AND DISTRIBUTION Retailers and CGs are deploying AI/ML solutions to aid in supply chain efforts at increasing rates. Explore this Targeted Research report to discover where the competition is placing big tech bets and to benchmark your supply chain of the future roadmap. 3 DIGITAL SIGNAGE TECHNOLOGIES GAINING RETAIL GROUND 12 hours ago · With the rapid advancement of AI technologies, including breakthroughs in conversational AI that foster a positive customer experience, now is a good time for retailers to make digital signage with voice integration part of their go-forward plans. 5 RETAIL PRICING STRATEGIES IN TIMES OF CRISIS Whether it’s short-term disasters like the Texas winter storm or prolonged disruptions like COVID-19, these happenings can significantly alter a “normal” pricing strategy. That’s why retailers must understand how extreme events impact demand prediction and implement robust retail pricing strategies to prepare for any

crisis.

31ST ANNUAL RETAIL TECHNOLOGY STUDY RIS’ highly anticipated benchmark research report ranks the maturity and investment plans of more than 80 different retail technologies. Find out how your tech stack holds up against the industry’s best. STREAMLINING THE CONSUMER EXPERIENCE WITH AUTOMATION 1 day ago · By automating the minutiae of customer interactions, innovations can handle the busywork. This leaves employees free to maximize the value of their time with customers and the customers’ investment in the company. WALMART ADDS A NEW BENEFIT TO WALMART+ LOYALTY PROGRAM 1 day ago · Walmart has added yet another new benefit to its Walmart+ membership program.. Shoppers can now unlock exclusive savings on thousands of the most commonly prescribed medications through a new members-only prescription savings program the retailer is calling Walmart+ Rx for less. Walmart+ Rx for less joins a growing list of benefits offered to Walmart+ members. WALMART UNVEILS ASSOCIATE APP, GIVING 740,000 ASSOCIATES Walmart is going big on BYOD (bring your own device), giving 740,000 associates new smartphones. Among the top in-store investments today are mobile devices for associates and/or managers (40% have started, while 20% plan to start an upgrade in the next two years), according to RIS’ 2021 “ Retail Technology Study. ” Only 20% of retailers said they have no implementation plans for the ARE RETAILERS GIVING DATA SECURITY ITS RIGHTFUL PLACE IN 12 hours ago · It sounds simple but still repeating: The No. 1 way to lose customer loyalty is through a security breach. RIS unpacked the state of retail IT spend and explored some of the biggest risks retailers are facing when it comes to security breaches.(Hint: POS is

still a

THE OMNICHANNEL RETAIL STORE OF THE FUTURE: CUSTOMERS TAKE Data continues to be a critical tool in fostering retail success, and its transformative power throughout the retail enterprise remains the centerpiece of the omnichannel retail store of the future. RIS sat down with NTT executives to synthesize these topics and to further explore the data-driven, omnichannel future of retail. HOME PAGE | RIS NEWSGET ENGAGED WITH RISINNOVATION CORNERJANUARY RETAIL SALES JUMPED 2.7TOP 100 RETAILERS Held across three days and packed with keynotes, panels and fireside chats with today’s industry-leading CG brands, retailers and solution providers, Analytics Unite provided attendees with some much-needed perspective, context and inspiration as we move into the second half of the year. TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. SOFTWARE LEADERBOARD 2020 The annual must-read ranking the best of the best in retail technology. See where your go-to solution provider placed. BUY NOW, PAY LATER VS. TRADITIONAL STORE FINANCING: A Many consumers want the option to pay for their purchases over time, but would prefer to avoid adding another credit card to their wallet. Twenty-five percent of respondents to a March 2021 survey conducted by The Ascent, a personal finance service of financial and investment advice firm The Motley Fool, said they want BNPL to replace their

credit cards.

WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. HOW TECHNOLOGY IS IMPROVING THE RETURNS PROCESS John Haber is the Founder and CEO of Spend Management Experts.With over twenty years of transportation spend management experience, John has helped some of the world's leading brands drive greater efficiencies through their supply chain operations while reducing transportation costs. AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. TRACTOR SUPPLY SEIZING ON SOARING SALES WITH STORE Tractor Supply Company is implementing a store and channel clustering initiative that will help it optimize inventory at the store, category and SKU level across is 1,900-plus fleet. WALMART ADDS GAMIFICATION TO ITS NEXT-GEN WORKFORCE Walmart has added gamification to its workforce training technologies.. The retailer is using Spark City, a simulation-style video game app, to help train associates on the dry grocery department.The app, already available to the public in the App Store and Google Play, has over 104,000 downloads. The retailer will also roll it out at all Walmart training academies. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s will spend 60% of its CapEx on improving technology solutions and maintaining and reinvigorating its current asset base. From POS and order management systems, to mobile solutions, see the seven areas the retailer will focus implementing technology solutions on. HOME PAGE | RIS NEWSGET ENGAGED WITH RISINNOVATION CORNERJANUARY RETAIL SALES JUMPED 2.7TOP 100 RETAILERS Held across three days and packed with keynotes, panels and fireside chats with today’s industry-leading CG brands, retailers and solution providers, Analytics Unite provided attendees with some much-needed perspective, context and inspiration as we move into the second half of the year. TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report. SOFTWARE LEADERBOARD 2020 The annual must-read ranking the best of the best in retail technology. See where your go-to solution provider placed. BUY NOW, PAY LATER VS. TRADITIONAL STORE FINANCING: A Many consumers want the option to pay for their purchases over time, but would prefer to avoid adding another credit card to their wallet. Twenty-five percent of respondents to a March 2021 survey conducted by The Ascent, a personal finance service of financial and investment advice firm The Motley Fool, said they want BNPL to replace their

credit cards.

WAL-MART REWIRES MERCHANDISING STRATEGY Wal-Mart's "Save Money. Live Better." mission resonates well with consumers struggling with recession. HOW TECHNOLOGY IS IMPROVING THE RETURNS PROCESS John Haber is the Founder and CEO of Spend Management Experts.With over twenty years of transportation spend management experience, John has helped some of the world's leading brands drive greater efficiencies through their supply chain operations while reducing transportation costs. AUTHENTIC BRANDS AND GLOBAL BRANDS RELAUNCH TARYN ROSE Taryn Rose, the original luxury comfort dress shoe, will debut a new look at FN Platform in Las Vegas Feb. 21-23. The relaunch is part of a long-term global footwear partnership between Authentic Brands Group (ABG), an owner of a portfolio of sports, celebrity and fashion brands including Taryn Rose, and Global Brands Group, a branded apparel, footwear and fashion accessories companies. TRACTOR SUPPLY SEIZING ON SOARING SALES WITH STORE Tractor Supply Company is implementing a store and channel clustering initiative that will help it optimize inventory at the store, category and SKU level across is 1,900-plus fleet. WALMART ADDS GAMIFICATION TO ITS NEXT-GEN WORKFORCE Walmart has added gamification to its workforce training technologies.. The retailer is using Spark City, a simulation-style video game app, to help train associates on the dry grocery department.The app, already available to the public in the App Store and Google Play, has over 104,000 downloads. The retailer will also roll it out at all Walmart training academies. 7 WAYS LOWE’S PLANS TO USE RETAIL TECHNOLOGY TO IMPROVE Lowe’s will spend 60% of its CapEx on improving technology solutions and maintaining and reinvigorating its current asset base. From POS and order management systems, to mobile solutions, see the seven areas the retailer will focus implementing technology solutions on.

EXPLORER SERIES

COVID-19 has accelerated the need for retailers to significantly alter and enhance their operating models, incorporating best practices and technologies that empower employees to function as high-value, knowledgeable, customer-oriented members of the team.

WEBINARS | RIS NEWS

Upcoming and on-demand RIS Webinars. To participate in a webinar produced and hosted by RIS please reach out to senior editor Jamie Grill-Goodman for details. 10 BEST RETAIL EMPLOYERS TO WORK FOR 2021 To determine Forbes' list, Statista surveyed 38,000 Americans working for businesses with at least 1,000 employees. All the surveys were anonymous, allowing participants to openly share their opinions. The respondents were asked to rate, on a scale of zero to 10, how likely they’d be to recommend their employer to others. 30TH ANNUAL RETAIL TECHNOLOGY STUDY: INVESTING IN THE DATA For 30 years RIS has been benchmarking retail’s tech maturity with its annual Retail Technology Study. For the 30th anniversary we carry on the tradition and dive deep into the modern retail tech stack, exploring more than 80 different technologies. WALMART UNVEILS ASSOCIATE APP, GIVING 740,000 ASSOCIATES Walmart is going big on BYOD (bring your own device), giving 740,000 associates new smartphones. Among the top in-store investments today are mobile devices for associates and/or managers (40% have started, while 20% plan to start an upgrade in the next two years), according to RIS’ 2021 “ Retail Technology Study. ” Only 20% of retailers said they have no implementation plans for the WHAT RETAILERS CAN LEARN FROM TARGET 1 day ago · Target’s gains suggest far more than just a stellar quarter. Indeed, they show there’s a way for major retail chains and for smaller, regional operators to compete with the behemoth. FIVE BELOW ADDING ASSOCIATE-ASSISTED SELF-CHECKOUT TO 250 13 hours ago · Five Below said it will add Associate Assisted Self-Checkout (ACO) to be in over 60% of the value chain’s fleet by the end of this year.. The retailer opened 67 net new stores and ended the first quarter of 2021 with 1,087 stores in 39 states, an increase in stores of 18% from the end of the first quarter of fiscal 2020. ETSY TO BUY RESALE SITE DEPOP FOR $1.6B Etsy will acquire community-powered resale fashion marketplace Depop for $1.625 billion, consisting primarily of cash. The crafty marketplace retailer believes Depop has a highly differentiated position in the fast-growing resale space. MAVERIK STREAMLINES STORE EXECUTION AND LABOR SCHEDULING Convenience store chain Maverik will integrate and streamline store execution and labor scheduling for more than 6,000 team members across 360-plus locations.. The retailer has selected Reflexis ONE from Reflexis Systems (now part of Zebra Technologies) to replace two disparate task and workforce management solutions. Maverik will utilize Reflexis ONE solutions including Reflexis Real THE OMNICHANNEL RETAIL STORE OF THE FUTURE: CUSTOMERS TAKE 15 hours ago · Data continues to be a critical tool in fostering retail success, and its transformative power throughout the retail enterprise remains the centerpiece of the omnichannel retail store of the future. RIS sat down with NTT executives to synthesize these topics and to further explore the data-driven, omnichannel future of

retail.

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Digital Commerce

AMAZON PRIME DAY 2021 PROMISES 2 MILLION DEALS Amazon Prime Day will be held June 21-22 this year, and the company is once again throwing its weight behind its roster of small business

sellers.

Supply Chain and Merchandising TURNING DATA INTO RETAIL DOLLARS Merchandising, shopper engagement, supply chain, and store operations all require data to make a retailer successful. Download this infographic and learn how to control these four levers of retail to covert data into profitability, loyalty, and growth.

Special Reports

TOP GROCERY TRENDS 2021: REINVENTING THE CUSTOMER EXPERIENCE The key question grocers should be asking themselves as the nation clears the final COVID-19 hurdles is: What just happened? RIS uncovers the top customer experience trends changing the retail landscape today in this interactive report.

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Personalization

MOVADO GROUP PERSONALIZATION EFFORTS DRIVE 250% E-COM GROWTH In expanding its digital strategy, Movado Group accelerated sales on its flagship Movado.com e-commerce site, recording more than 250% growth in the first quarter of 2021 vs. the prior-year period. It also reported stronger relationships and loyalty across brands.

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Webinars

HOW RETAILERS LIKE DISCOUNT TIRE ARE KILLING THE SUPPLY CHAIN

GUESSING GAME

With the power of analytics, artificial intelligence, and machine learning, retailers like Walmart, Costco, Discount Tire, Kum and Go, At Home, and Frank and Oak are finding innovative ways to dominate their supply chains and shopper experiences.

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Supply Chain and Merchandising 4 WAYS TO BUILD RETAIL SUPPLY CHAIN RESILIENCE IN A POST-COVID WORLD Organizations must face the fact that in the new post-pandemic normal, volatility is bound to reoccur. As a result, retail organizations are realigning their strategies to focus on four

critical areas.

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TURNING DATA INTO CURRENCY Data has become as valuable a currency to thriving in retail as currency itself. Learn how Stitch Fix, Big Lots, Walgreens and others are cashing in – and how you can catch up.

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WALMART AND TARGET UPDATE COVID-19 POLICIES With the number of fully vaccinated Americans growing higher each day, Walmart and Target are updating their store policies.

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ALBERTSONS BEGINS ZERO-EMISSION GROCERY DELIVERY FLEET Albertsons Cos. has made its first commercial 100% zero-emission grocery delivery with a Class 8 truck. Learn how this inaugural delivery brings the second-largest grocery chain in the U.S. closer to achieving its sustainability goals.

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MUSIC LEGEND SEAN COMBS TO LAUNCH DIGITAL MARKETPLACE FOR BLACK-OWNED

BUSINESSES

SHOP CIRCULATE was developed by a diverse team of engineers, storytellers, brand marketers and product specialists across Salesforce, Deloitte Digital and Combs Enterprises, to allow consumers to discover and buy products exclusively created and sold by Black entrepreneurs. Learn more.

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ULTA BEAUTY SEES LOYALTY MEMBER NUMBERS RETURN IN DROVES Ulta Beauty increased its loyalty members by 1.7 million in its first quarter of 2021, the largest jump the retailer has seen in a single quarter. Learn how the retailer is bouncing back in 2021.

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3 WAYS RETAIL MARKETERS CAN STRATEGIZE FOR SUCCESS IN THE

POST-PANDEMIC ERA

With consumer buying behaviors changing at rapid scale, smart marketers must understand, and lean into, the paradigm shifts to see

success.

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SHEETZ BECOMES FIRST CONVENIENCE STORE CHAIN TO ACCEPT BITCOIN Learn how convenience chain Sheetz is bringing digital currencies directly to the fuel pump for an instant, fraud-proof form of payment.

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AMAZON PRIME DAY 2021 PROMISES 2 MILLION DEALS WALMART AND TARGET UPDATE COVID-19 POLICIES ULTA BEAUTY SEES LOYALTY MEMBER NUMBERS RETURN IN DROVES ALBERTSONS BEGINS ZERO-EMISSION GROCERY DELIVERY FLEET MUSIC LEGEND SEAN COMBS TO LAUNCH DIGITAL MARKETPLACE FOR BLACK-OWNED

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Jun 03

MOVADO GROUP PERSONALIZATION EFFORTS DRIVE 250% E-COM GROWTH

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Jun 02

INSTACART ADDS 30-MINUTE DELIVERY SERVICE

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Jun 02

ETSY TO BUY RESALE SITE DEPOP FOR $1.6B

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Jun 01

ACE HARDWARE TO HIRE MORE THAN 30,000

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2021 RETAIL TECHNOLOGY STUDY This annual benchmark research report ranks the maturity and investment plans of more than 80 different retail technologies. Find out how your tech stack holds up against the industry’s best!

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ARE YOU READY FOR 5G? Retailers are investing heavily in reimagining the smart store experience. What role will 5G play in that evolution, and are you ready to put the new technology to the test?

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Blog

RETAIL INSIGHT

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May 17

5 PIVOTAL TECH-POWERED STRATEGIES SHAPING THE FUTURE OF BUSINESS Not all tech projects are solely focused on technology. The big ones involve an army of moving pieces. Three industry experts dissect the complexity of today’s top five tech strategies.

Joe Skorupa

Editor at Large

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Apr 30

5 MYTHS TO BUST ABOUT POST-PANDEMIC TECH STRATEGY Retailers are urgently closing gaps and heavily investing in the supply chain, e-commerce and in-store tech, aren’t they? Not exactly, according to the 2021 RIS Retail Technology Study.

Joe Skorupa

Editor at Large

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Blog

RETAIL TECHTALK

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May 28

AS THE WORLD REOPENS, VIRTUAL CONFERENCES REMAIN AS VITAL AS EVER Unlike the traditional in-person approach, virtual events offer attendees the ability to tailor the experience to their individual schedules and needs.

Tim Denman

Editor in Chief

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Apr 30

TOP 100 RETAILERS, 2021 EDITION Walmart took the top position again this year, but Amazon is quickly closing the gap and looks poised to overtake the retail giant. See who joined these two heavy hitters on the list of retail’s most

successful.

Tim Denman

Editor in Chief

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Blog Sponsored By Fortinet SUPPORTING DIGITAL TRANSFORMATION

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Apr 09

RETAILERS CONTINUE TO “LEAN IN” TO THE CLOUD TO WIN THE BATTLE ON

MULTIPLE FRONTS

   

Courtney Radke

National Retail CISO, Fortinet

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Feb 25

FOR RETAILERS, CYBERSECURITY AND DIGITAL TRANSFORMATION MUST GO HAND

IN HAND

Explore considerations around retail cybersecurity and learn how this industry can prioritize security efforts alongside digital

transformation.

Courtney Radke

National Retail CISO, Fortinet

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